Novotel Jakarta Pulo Mas 4 stars

Customer review rating (ALL Rating) 4.3/5 4 reviews

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Description

Hotel extras

  • Strategic location in East Jakarta, close to malls, government offices, hospitals, and sports

  • Easy public transport access, including Halim Airport, Jatinegara Train Station, and bus stop.

  • Eco-smart concept with water recycling, VRF air conditioning, and solar power.

  • High-tech business hub, including a grand ballroom with videotron and 15 meeting spaces.

  • Soaring above East Jakarta with serene bird's-eye city views from every spacious room.

Our accommodation(s)

Hotel location

Novotel Jakarta Pulo Mas

Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung
13210 JAKARTA
Indonesia

GPS:-6.18615, 106.87654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Non contractual photo

Perched on the 28th floor, Food Exchange is a social dining hub with extensive views of the city. Enjoy international buffets, a la carte dishes, and live cooking at open kitchens for breakfast, lunch, or dinner in a spacious, welcoming setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4 reviews

It wasn’t fully prepared yet

Customer review rating 1.5/5

Laila Solo - Confirmed reviews ALL

I arrived at the hotel late at night, but all the lights at the reception were off and there was no receptionist. I had to walk around the building looking for someone who could help me. It took about 40 minutes to finally check in, and since I was already exhausted from taking a late-night flight, I was worried I might lose the whole first night. As an Accor Plus member, I had a room upgrade voucher, but they said the higher-category rooms were not open yet. So I ended up staying in a room where the power outlet in the bathroom didn’t work, which meant I couldn’t use a hair dryer. For the first two days, my personal schedule was very tight, so I went out in the morning and came back in the evening. The room was messy, and I didn’t want the staff coming in, so I pressed the “Do Not Disturb” button. Even though I hadn’t gone out overnight, the staff mistakenly thought I hadn’t left the room for more than two days and forcibly opened my door. The breakfast had far too few options for a 4-star hotel, and if I wanted an omelet, I had to call a staff member. One day, there was no staff around, so I couldn’t even get an omelet. It was worse than a 2-star hotel. Sometimes I could also hear construction noise from upstairs. Still, the positives were that the hotel was newly opened, so the facilities were clean, and the room was spacious.

Other web-users rate our hotel

  • 7 reviews 8.6/10 Location
  • 8 reviews 10/10 Room
  • 13 reviews 9.5/10 Service
  • 9 reviews 10/10 Vibe
  • 8 reviews 10/10 Amenities
  • 6 reviews 6.1/10 Food
  • 5 reviews 8/10 Breakfast

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