Novotel Jakarta Pulo Mas 4 stars

Name: Novotel Jakarta Pulo Mas - ALL
Address: Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung, JAKARTA, 13210, ID
Telephone: +628119569988
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 59 reviews

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51 51 photos

Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung, 13210 JAKARTA, Indonesia

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Novotel Jakarta Pulo Mas

Hotel that makes every moment matter

With 175 rooms overlooking the city, Novotel Jakarta Pulo is centrally located near malls, golf courses, government offices, hospitals, plus Halim Perdanakusuma International Airport, Whoosh high-speed rail, and key bus links. The hotel features 11 high-tech meeting rooms, including a 720-guest ballroom with Videotron, fitness center, spa, infinity pool, steam room, jacuzzi, and the global-standard Food Exchange - Ideal for business travelers, tourists, and families seeking comfort and convenience.

Whether for a city getaway or a business trip, Novotel Jakarta Pulo Mas promises a stay full of comfort, connection, and memorable moments.

Mrs Lisa SANJOYO, Hotel Management

Hotel extras

Strategic location in East Jakarta, close to malls, government offices, hospitals, and sports
Easy public transport access, including Halim Airport, Jatinegara Train Station, and bus stop.
Eco-smart concept with water recycling, VRF air conditioning, and solar power.
High-tech business hub, including a grand ballroom with videotron and 15 meeting spaces.
Soaring above East Jakarta with serene bird's-eye city views from every spacious room.

Our accommodation(s)

Room

Superior Room - 1 King Size Bed

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room - 2 Single Beds

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room - 1 King Size Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room - 2 Single Beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

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Room

Executive Room - 1 King Size bed

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Executive Room - 2 Single Beds

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Suite

Family Suite - 1 King Size Bed & Sofa Bed

4 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Suite

Family Suite, Pool View - 1 King Size Bed & Sofa Bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

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Suite

Executive Suite - 1 King Size Bed & Sofa Bed

4 pers. max
58 m² / 624 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

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Suite

Presidential Suite - 1 King Size Bed & Sofa Bed

4 pers. max
89 m² / 957 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room - 1 King Size Bed

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room - 2 Single Beds

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room - 1 King Size Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room - 2 Single Beds

3 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

See availabilities

Room

Executive Room - 1 King Size bed

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Suite

Family Suite - 1 King Size Bed & Sofa Bed

4 pers. max
43 m² / 462 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Suite

Family Suite, Pool View - 1 King Size Bed & Sofa Bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

See availabilities

Suite

Executive Suite - 1 King Size Bed & Sofa Bed

4 pers. max
58 m² / 624 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Suite

Presidential Suite - 1 King Size Bed & Sofa Bed

4 pers. max
89 m² / 957 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Novotel Jakarta Pulo Mas

Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung
13210 JAKARTA
Indonesia

GPS:-6.18615, 106.87654

+62 811-9569-988

+620

Railway station
Highway exit

PULOMAS

Highway exit

Access: 300 m / 0.19 mi 1 hrs 39 min walk / 3 min drive

JATINEGARA

Railway station

Access: 7 km / 4.35 mi 1 hrs 39 min walk / 20 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

FOOD EXCHANGE

Perched on the 28th floor, Food Exchange is a social dining hub with extensive views of the city. Enjoy international buffets, a la carte dishes, and live cooking at open kitchens for breakfast, lunch, or dinner in a spacious, welcoming setting.

LOBBY LOUNGE and GOURMET BAR

Located at 27th floor. Offering light snacks, pastries, gelato, tea coffee including alcoholic drinks.

SOLVIA POOL BAR

Non contractual photo

Located at 26th Floor. Offering snacks with alcoholic and non alcoholic drinks. Beautiful city view with infinity swimming pool.

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 815 m² / 8772.579 sq ft
Maximum seats capacity: 720
Maximum capacity for banquets: 360

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 59 reviews

Kevin S. A. Y. Couples - 4/14/2026 Confirmed reviews ALL

Before choosing this hotel, I've read the reviews (january & february 26) saying that this is a new property and basically not fully ready yet. Since my stay was in april, I expected things to have improved but I found quite a few basic things to still be lacking. Firstly, no AC in the elevator and the ground floor lobby. Second, out of the elevator, there were no directional signs to show where our room was. Third, breakfast was rather understaffed, it took a while for staff to refill anything, or even pay attention to what has run out. And also breakfast, I don't understand why they would put inedible, yet realistic looking display bread right next to the real bread with no signage whatsoever. On a more positive note, all staff members I interacted with were friendly and helpful, including breakfast staff who seem to require a few extra sets of hands. Can't deny the beautiful city view from my room on the 30th floor as well, gorgeous view of jakarta. The animal-shaped towel that was placed on my bed upon check-in was also an unexpected, lovely surprise.

Annie J. Couples - 4/10/2026 Confirmed reviews ALL

Nothing was as we expected. Everything was dysfunctional

Joshua C. S. Families - 4/7/2026 Confirmed reviews ALL

I had an overall great stay at Novotel Pulo Mas. Since the hotel is quite new, all the furniture and facilities felt fresh and modern, making the room very comfortable and pleasant to stay in. The Highlights: Exceptional Service: I would like to extend my gratitude to Bu Stephanie for ensuring my stay was comfortable and for personally handling my room preparation and parking reservations. Also, thanks to Pak Yehezkiel for being so attentive to my needs in the room. Warm Welcome: The hospitality team is fantastic. Pak Agung and his colleague (the gentleman who first greeted me at the entrance—please check the schedule for the morning/afternoon shift between March 19th - 21st) were both incredibly welcoming. Efficiency: The check-in and check-out processes were very fast, straightforward, and professional. Areas for Improvement: Water Pressure: The only significant disappointment was the water pressure in the room, which was quite low. This made the experience a bit less comfortable than expected; I hope the management can look into this for future maintenance. Breakfast: The breakfast selection was okay, though I feel there is still room for improvement regarding the taste and variety.