Novotel Jakarta Pulo Mas 4 stars

Customer review rating (ALL Rating) 4.3/5 164 reviews

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Description

Hotel extras

  • Strategic location in East Jakarta, close to malls, government offices, hospitals, and sports

  • Easy public transport access, including Halim Airport, Jatinegara Train Station, and bus stop.

  • Eco-smart concept with water recycling, VRF air conditioning, and solar power.

  • High-tech business hub, including a grand ballroom with videotron and 15 meeting spaces.

  • Soaring above East Jakarta with serene bird's-eye city views from every spacious room.

Our accommodation(s)

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Room 1

Hotel location

Novotel Jakarta Pulo Mas

Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung
13210 JAKARTA
Indonesia

GPS:-6.18615, 106.87654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Perched on the 28th floor, Food Exchange is a social dining hub with extensive views of the city. Enjoy international buffets, a la carte dishes, and live cooking at open kitchens for breakfast, lunch, or dinner in a spacious, welcoming setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  164 reviews

Customer review rating 5.0/5

Mohammad S. A. H. Business - Confirmed reviews ALL

Dear Mr, Mohammad S. A. H., Greetings from Novotel Jakarta Pulomas! Thank you for staying with us during your visit to Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service, hotel ambience and facilities were really makes us happy, your feedback will be shared to the entire team to ensure the good service will remain in the future. Bacause in Novotel Jakarta Pulomas we strive to provide and excellent services to all our guests. We all here are looking forward to welcoming you back at Novotel Jakarta Pulomas hopefully at the soonest time. Our best regards, Yohanes Molan Front Office Manager

Customer review rating 3.0/5

Susan Y. H. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Ricky W. Families - Confirmed reviews ALL

Dear Bapak Ricky W., Salam hangat dari Novotel Jakarta Pulomas! Terima kasih telah memberikan kami ulasan mengenai pengalaman menginap anda, seperti yang telah kami sampaikan melalui kontak pribadi Bapak sekali lagi kami memohon maaf atas kekecewaan yang Bapak alami ketika proses check in di hotel kami. Dengan adanya ulasan dari Bapak, saya yakinkan jika seluruh tim kami akan berusaha untuk memperbaiki kesalahanan dan terus berupaya untuk memberikan pelayanan serta pengalaman terbaik untuk Bapak dan para tamu kami yang lain di masa yang akan datang. Kami berterima kasih atas ulasan jujur dari Pak Ricky, dan Sekali lagi saya mewakili seluruh tim Novotel Jakarta Pulomas meminta maaf kepada Bapak serta berterima kasih atas waktu juga kesempatan yang telah Bapak berikan. Hormat saya, Yohanes Molan, Front Office Manager

Customer review rating 5.0/5

Olivia D. Friends - Confirmed reviews ALL

Dear Ms. Sefrina Andini, Greetings from Novotel Jakarta Pulomas! We would like to thank you for your loyalty as an ALL Accor member and especially for staying with us during your visit to Jakarta then taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your feedback will be shared to the entire team especially Agung from Pool Bar and Sasya from Front Office Department to ensure the good service will remain in the future. Bacause in Novotel Jakarta Pulomas we strive to provide and excellent services to all our guests. We all here are looking forward to welcoming you back at Novotel Jakarta Pulomas hopefully at the soonest time. Our best regards, Yohanes Molan Front Office Manager

Customer review rating 5.0/5

Tjokro A. W. Business - Confirmed reviews ALL

Dear Pak Tjokro A., Greetings from Novotel Jakarta Pulomas! Thank you for always stay with us during your visit to Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service, hotel ambience and facilities were really makes us happy, your feedback will be shared to the entire team to ensure the good service will remain in the future. Bacause in Novotel Jakarta Pulomas we strive to provide and excellent services to all our guests. We all here are looking forward to welcoming you back at Novotel Jakarta Pulomas hopefully at the soonest time. Our best regards, Yohanes Molan Front Office Manager

Other web-users rate our hotel

  • 38 reviews 6.9/10 Location
  • 138 reviews 8.7/10 Room
  • 129 reviews 7/10 Service
  • 90 reviews 9.4/10 Vibe
  • 90 reviews 7.9/10 Amenities
  • 65 reviews 8.9/10 Cleanliness
  • 46 reviews 7.7/10 Breakfast
  • 20 reviews 7.2/10 Value

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