Novotel Jakarta Pulo Mas 4 stars

Customer review rating (ALL Rating) 4.3/5 134 reviews

Novotel Jakarta Pulo Mas - Image 1
Novotel Jakarta Pulo Mas - Image 2
Novotel Jakarta Pulo Mas - Image 3
Novotel Jakarta Pulo Mas - Image 4

Description

Hotel extras

  • Strategic location in East Jakarta, close to malls, government offices, hospitals, and sports

  • Easy public transport access, including Halim Airport, Jatinegara Train Station, and bus stop.

  • Eco-smart concept with water recycling, VRF air conditioning, and solar power.

  • High-tech business hub, including a grand ballroom with videotron and 15 meeting spaces.

  • Soaring above East Jakarta with serene bird's-eye city views from every spacious room.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Jakarta Pulo Mas

Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung
13210 JAKARTA
Indonesia

GPS:-6.18615, 106.87654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Perched on the 28th floor, Food Exchange is a social dining hub with extensive views of the city. Enjoy international buffets, a la carte dishes, and live cooking at open kitchens for breakfast, lunch, or dinner in a spacious, welcoming setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  134 reviews

Customer review rating 5.0/5

Tjokro A. W. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Mistri U. Business - Confirmed reviews ALL

Dear Mr. Mistri Upendakumar, Warm greetings from Novotel Jakarta Pulomas Thank you for your kind words about how much you enjoyed your stay with us. We are delighted to hear that you were satisfied with your experience, we do also has take a noted regarding of your concern about the vegetarian menu for our follow up. Your kind words will be conveyed to all the team members in Novotel Jakarta Pulomas. I believe they will be thrilled to read your positive feedback. Thank you once again for sharing your experience with us. We hope your next visit will be just as enjoyable as your last. Sincerely Yours, Yohanes Molan Front Office Manager

Customer review rating 0.5/5

Lily P. Couples - Confirmed reviews ALL

Dear Ms. Lily P., Greetings from Novotel Jakarta Pulomas! Thank you for taking the time to share your feedback for your recent stay with us. Please accept our sincerest apologies for the inconveniences caused during your stay that made you extremely disappointed. We do hope that you might share your experience with us to yo… for our investigation, therefore we will be able for us to improve and ensure your next visit will be a pleasant one. The entire team is hoping to have another chance to serve you again in, hopefully on the nearest future. Best regards, Yohanes Molan Front Office Manager

Customer review rating 4.0/5

Arizal H. Business - Confirmed reviews ALL

Dear Mr. Arizal H., Greetings from Novotel Jakarta Pulomas! Thank you for sharing your feedback. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. We also appreciate your comments on the areas needing improvement, including lift ventilation, ongoing lobby works, and parking availability during peak hours. Feedback like this helps us continue refining the guest experience. We hope to have the opportunity to welcome you back again for an even better stay in the future. Sincerely, Stephanie Mahardita Guest Experience Manager

Customer review rating 3.5/5

Ratu H. Families - Confirmed reviews ALL

Dear Mrs. Ratu H., Greetings from Novotel Jakarta Pulomas! Thank you for staying with us during your visit to Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. We’re really glad you enjoyed the service and the food experience. Your feedback about offering more traditional menu options and enhancing the cuisine variety is greatly appreciated and will be shared with the team for consideration. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Sincerely, Stephanie Mahardita Guest Experience Manager

Other web-users rate our hotel

  • 35 reviews 7.3/10 Location
  • 108 reviews 8.9/10 Room
  • 105 reviews 7/10 Service
  • 73 reviews 9.6/10 Vibe
  • 73 reviews 7.9/10 Amenities
  • 49 reviews 9.3/10 Cleanliness
  • 36 reviews 8.1/10 Breakfast
  • 11 reviews 10/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Jakarta Hotels