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ibis Tambore Hotel 3 stars

Customer review rating 4.2/5 5,366 reviews

ALLSAFE approved hotel

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Room 1

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How it works?
ibis Tambore
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+ 14 Services

Hotel extras

  • 6 minutes by car to Castelo Branco Highway

  • Advantage 2

  • Advantage 3

  • 37 minutes by car to São Paulo Airport - Garulhos

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Ironing room
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Tambore

R. Marcos Penteado de Ulhoa
Rodrigues 1111
Tamboré
06460040 barueri
brazil

Tel: +551142081100

Fax: (+55)11/42081101

Check-in from 12h00

Check out up to 12h00

  • By plane

    APT INT GUARULHOS At 43km / 26 miles

  • By plane

    Congonhas At 34km / 21 miles

  • By car

    RDV CASTELLO BRANCO At 2km / 1 miles

GPS :-23.506134, -46.836906

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

A sampling of specialities from Brazil's northeast region.

MENU EXPRESS

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 8

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Tambore

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,366 reviews

TripAdvisor Rating 3.5/5

731 reviews

No complementary water bottle on room

Customer review rating 2.5/5

Glaucio B. Business - 28/08/2021 Confirmed reviews ALL

No a least a water bottle on room Good breakfast

Dear Glaucio B., Thank you for taking the time to tell us about your experience at the ibis Tambore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Roios Gerente Geral

Bem LOcalizado

Customer review rating 3.5/5

Livio M. C. Business - 19/07/2021 Confirmed reviews ALL

Normal dentro da proposta do hotel

Well located, clean, but staff is not very attentive

Customer review rating 3.5/5

Devala P. Friends - 10/11/2020 Confirmed reviews ALL

It's clean, well located, rooms don't have water and glasses. Staff is not very attentive

Boa estadia.

Customer review rating 4.0/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Tranquila.

Dear Maykon Douglas B., We very much appreciate your comments regarding your stay at the ibis Tambore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Betiol Gerente Geral

Near the place where I did business

Customer review rating 3.5/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

The room was very small. No complimentary bottle of water. No coffee machine. The shower was extremelly small. The breakfast could have more options.

Dear Sergio Alberto Mr C., We very much appreciate your comments regarding your stay at the ibis Tambore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damiao Souza Sub Gerente Ibis Tamboré

Noisy room in a convenient location

TripAdvisor rating 3.0/5

andrep142 Family - 29/07/2019 TripAdvisor review

Noisy room with lots of noise from the highway. Convenient location inside a shopping mall and close to Sao Roque and Sao Paulo. Receptionist service slow and not proactive. Food is very good however service need to improve.

Good afternoon Andre, Thank you for your evaluation. The staff are very happy to know that you like to stay in our hotel. We regret that you have not fully met your expectations. Always count on our services to have the best stay. We hope to see you soon. Graciously Lara Machado - Guest Relations Supervisor

Nice place to stay in Tambore/Alphaville

TripAdvisor rating 4.0/5

antoniobL6907PT Business - 11/12/2018 TripAdvisor review

This is a standard IBIS hotel well located near the highway and Alphaville entrance.They have a restaurant with some good options. One night they offered Japanese food buffet. Good service. Room are nice, IBIS standard. Please are nice. They offer a valet parking. They are located very close to a mall offering restaurant options.

Prezado Antonio, Agradecemos seus comentários referentes a sua estada em nosso hotel e saiba que sua opinião é muito importante para a melhoria constante de nossos serviços. Atenciosamente, Ibis Tamboré

ok

TripAdvisor rating 3.0/5

Camila B Business - 10/06/2018 TripAdvisor review

Internet wouldn´t work, although they fixed it to me after calling, however for my other coleagues no. Remote control also had to be exchanged because it´was broken. And took so too much time in order to do the check in when we got there

Cost Benefit

TripAdvisor rating 4.0/5

alanabl Couples - 20/12/2017 TripAdvisor review

The room is cozy, nice bed, nice shower, quiet room. The only problem was to buy some bottles of water. There were some people in line waiting to check in, only one employee on the reception. After five minutes I decide to buy on the Ibis Budget (beside Ibis Style). I came back and there were still people in line.

Dear Alanab, We very much appreciate your comments regarding your stay at the ibis budget Tambore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Rois General Manager

STANDARD IBIS

TripAdvisor rating 4.0/5

Aluisio C Business - 26/02/2017 TripAdvisor review

The usual confort and staff friendliness. Close to Shopping Tambore thus several lunch and dinner options. Good breakfast and excelente wi-fi connection. Rooms very clean and I see this option as fair to the price we pay.

Bad connection to the Internet and room key did not work

TripAdvisor rating 3.0/5

valdemircorreap Business - 14/12/2016 TripAdvisor review

The connection to the Internet from the room did not work at all at any time. I had to work from the lobby where it was also slow, but at least it worked. Nobody has resolved the problem. They only said that nobody had complained. The room key did not work more than 10 times during my 4-day stay. The machine to make the key was broken and they could not solve the problem while I was there.

Dear Mr. Valdemir I would like to apologize for the problems you faced in your last stay at Ibis Tamboré. The reported occurrences are not part of the service we are committed to offer. Our teams will be reoriented so that such failures do not recur. We are checking about the internet. We had no problems in the last few days, maybe it was something specific. We are already in contact with the support to check if there were any flaws during your lodge. As for our key system, it is very sensitive to any magnetic item, for example, getting close to credit card, cell phone, ends up demagnetizing and having to redo the operation. We had a problem in the system on 08/12, but the same day was solved. We apologize again, and hope these facts do not compromise the trust placed in our brand. Best regards Management Ibis Tamboré

Simple, but very nice and comfortable.

TripAdvisor rating 5.0/5

Sandro B Business - 22/09/2015 TripAdvisor review

I liked so much all of things. Simple, but beautiful and clean and comfortable place. I have a good meal for dinner. Good beer! Cable TV and internet are important for the comfort. Modern place! Good services, too.

Dear guest, Thank you for your comments on TripAdvisor. your feedback will be shared with our team. The Ibis cares to offer hosting services at strategic points, facilitating the travel of our customers. We were happy to be able to answer it satisfactorily and we hope to see you soon in our unit . For your next lodging, please see our website and learn more about the location of Ibis units . Regards,

BUSINESS TRAVEL - IBIS TAMBORÉ

TripAdvisor rating 3.0/5

MBraz1974 Business - 28/08/2015 TripAdvisor review

I stayed at the Ibis, but I felt like I had been staying at the Ibis Budget. The higher price was not justified by what I found. The bathroom stall malfunctioned, the water ran all over the bathroom. There was only a soap available. The blanket was stinking. The air conditioning was not working.

Dear guest, Thank you for your comments and sorry for not having responded your expectations. We would like to emphasize that we work with the Satisfaction Agreement 15’, where we guarantee that problems like those mentioned in his previous accommodation, are resolved within 15 minutes from the moment that you inform our reception about what happened. For the next lodging, feel free to engage us, and so we can guarantee a hosting even more comfortable with structure and service that we care to offer our customers. Again, thank you for your feedback and we hope you will give us another opportunity on your next visit to the city. Regards,

Basic sevices do no work

TripAdvisor rating 2.0/5

pmonteiroid Business - 16/03/2015 TripAdvisor review

Well, after left the hotel I felt like I was back to civilization. Internet connection is so bad that would be better to say to the guest, we do not have internet. It's not slow, it's like a dial up connection, since it was on and off allt he time, and the speed was so low, that I used my 3G connection all the time with better results. Breakfast was way better in the past. I also have been at other IBIS hotels, and the breakfast is way better in variety and quality. The bathroom are so not updated, that one day I arrived to my bedroom and the maintenance crew was finishing a broken pipe that flooded my room. Stay at IBIS budget just next door. Less expensive. At least you will save some bucks

Dear Guest, Thank you for your comments and sorry for not having responded your expectations. We had during your hosting, an outage on the link of our internet, owing to a technical failure of the operator. Sorry also for the breakfast, and the happened in your room. Be assured that we are constantly working to improve our services and structure offered to our customers. Again, thank you for your feedback and hope you will give us another opportunity on your next visit to the city. Best Regards

Worst Ibis I stayed at

TripAdvisor rating 2.0/5

JorgeSN Family - 08/01/2015 TripAdvisor review

Arrived at the hotel around 10, coming from an international flight. Internet was not working, there was no food at the restaurant, no snacks... just drinks.Hair dryer was not working and the shower door did not close well causing the bathroom to have water all over the floor.

CONVENIENT BUT SPARE AND SPARSE

TripAdvisor rating 3.0/5

fulgencio Friends getaway - 29/10/2014 TripAdvisor review

The only reason for staying at this property is the location, close to the Alphaville commercial and residential development. It's a typical Ibis facility, clean but very spare, bordering on Spartan. Vinyl floors, not much more than a towel in the bathroom, etc. As with most Ibis locations, the internet connection is slow and weak. I prefer windows that open. These don't, but for the good reason the property is next to a noisy and crowded expressway. Opening windows would let in a lot of smoke and noise. This facility connects to an upscale shopping mall, which is great for catching a quick meal most times of day. That said, the hotel itself offers a reasonably-priced and pleasant breakfast.

Fit our needs

TripAdvisor rating 4.0/5

AdilioSouza Family - 15/05/2014 TripAdvisor review

It's clean and well localized (there is a good Mall nearly connected by elevator) if you already have the transportation available to reach out to your affairs. I have not checked but if you depend on public transportation probably you will need to use the Mall facilities since the Hotel main entrance is near a Highway. Adílio Souza

Bed & internet conection

TripAdvisor rating 5.0/5

Marcao_Longhi Solo travel - 06/09/2013 TripAdvisor review

The bed was terrible. Too soft. Hurt my back. And the internet was super slow. Solve this and the hotel would be perfect. Very clean. Best service ever. Well located. Silent. Secure. Grate parking lot. Grate breakfast. Best regards.

good location, internet really bad

TripAdvisor rating 3.0/5

MonteiroID Business - 11/03/2013 TripAdvisor review

The location is good if you want to have nice dinner places without walk to much. Internet service was down for the all stay. :( Not so good service. The employes do what they can, but I feel that are running with half of the staff they need for such hotel size

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