ibis Tambore 3 stars

Customer review rating (ALL Rating) 4.2/5 1,370 reviews

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Description

Hotel extras

  • 5 min. from Rod. Castelo Branco and 10 min. from downtown Alphaville.

  • Pet-friendly (pets up to 33 lb; fees apply).

  • 10-min. drive from the José Corrêa Sports Center in Barueri.

  • 37-min. drive from the São Paulo International Airport (Guarulhos).

  • Take the chance to savor our restaurant dishes.

Our accommodation(s)

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Hotel location

ibis Tambore

R. Marcos Penteado de Ulhoa, Rodrigues 1111, Tamboré
06460040 BARUERI
Brazil

GPS:-23.50601, -46.83558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

A sampling of specialities from Brazil's northeast region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,370 reviews

TripAdvisor Rating  3.5/5  746 reviews

Not great

Customer review rating 0.5/5

Bert Business - Confirmed reviews ALL

Outdated room where the AC did not work & shower was not great because the doors did not seal off, so everything gets wet. Language barrier between visitor and employees was too big.

Dear Bert, Thank you for taking the time to share your experience. We are sorry to hear that your room was outdated and that you encountered issues with the air conditioning and the shower. Your feedback is very important to us and will be considered for improvements. Regarding the language barrier, we understand that this can be a challenge, and we are working to provide training to help our staff communicate better with all guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you back, so we can provide a more pleasant stay. Sincerely, Tiago Novais | Guest Experience Supervisor

Enough for the price

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

This ibis hotel is well located, good bed but uncomfortable pillows. A little dirty the floor inside the room but the rest enough for the price.

Dear Fernando, We sincerely thank you for sharing your experience about your recent stay at our hotel. We are happy to know that you enjoyed the location and the bed. However, we deeply regret that the pillows were not comfortable and that the floor was not cleaned properly. Your comments have been forwarded to our responsible team so that we can review and improve these aspects immediately. We are considering offering a wider variety of pillows to better suit our guests' individual preferences. Additionally, we will review our cleaning procedures to ensure all areas are spotless and meet the quality standards we expect. We hope to have the opportunity to welcome you again and offer a stay that lives up to your expectations. Yours sincerely, Tiago Novais | Guest Experience Supervisor

average

Customer review rating 2.0/5

Patricia S. Business - Confirmed reviews ALL

I left a hotel last Friday and I didn't received the report.

Prezada Patricia, Agradecemos por dedicar um tempo para compartilhar suas impressões sobre sua recente estadia em nosso hotel. Lamentamos profundamente que sua experiência não tenha atendido às suas expectativas e gostaríamos de oferecer nossas sinceras desculpas pelos inconvenientes enfrentados. Em relação à nota fiscal, pedimos desculpas pelo transtorno causado pela falta de envio. Esse não é o padrão de atendimento que buscamos oferecer. Caso este envio ainda não tenha ocorrido, por favor, entre em contato diretamente conosco pelo e-mail h3… ou telefone (1…, para que possamos providenciar a nota fiscal o mais rápido possível e resolver qualquer outra questão relacionada. Esperamos ter a oportunidade de recebê-la novamente e oferecer uma estadia que esteja à altura das suas expectativas. Atenciosamente, Tiago Novais | Supervisor de Guest Experience

good stay and well located

Customer review rating 3.5/5

Sandro N. Business - Confirmed reviews ALL

It was good. Except for the bathroom sink was clogged. Which I had to unclog due to strands of hair.

Prezado Sandro, Agradecemos pelo seu feedback. Lamentamos pela situação do ralo entupido e pedimos desculpas pelo inconveniente. Iremos reforçar os procedimentos de limpeza para evitar futuros contratempos. Atenciosamente, Carina Aquila Supervisora de Guest Experience

Bem localizado

Customer review rating 5.0/5

Alessandro Solo - Confirmed reviews ALL

Shopping no local

Prezado Alessandro, Agradecemos por destacar nossa excelente localização e a conveniência de ter um shopping nas proximidades. Esperamos recebê-lo novamente em breve! Atenciosamente, Carina Aquila Supervisora de Guest Experience

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Other web-users rate our hotel

  • 303 reviews 9.2/10 Location
  • 511 reviews 5.4/10 Room
  • 439 reviews 6.5/10 Service
  • 13 reviews 2.8/10 WiFi
  • 263 reviews 6.4/10 Breakfast
  • 179 reviews 7/10 Cleanliness
  • 155 reviews 2.5/10 Value
  • 8 reviews 1.2/10 Wellness Area

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