ibis Tambore 3 stars

Customer review rating (ALL Rating) 4.2/5 1,382 reviews

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R. Marcos Penteado de Ulhoa, Rodrigues 1111, Tamboré, 06460040 BARUERI, Brazil

Description

Hotel extras

  • 5 min. from Rod. Castelo Branco and 10 min. from downtown Alphaville.

  • Pet-friendly (pets up to 33 lb; fees apply).

  • 10-min. drive from the José Corrêa Sports Center in Barueri.

  • 37-min. drive from the São Paulo International Airport (Guarulhos).

  • Take the chance to savor our restaurant dishes.

Our accommodation(s)

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Hotel location

ibis Tambore

R. Marcos Penteado de Ulhoa, Rodrigues 1111, Tamboré
06460040 BARUERI
Brazil

GPS:-23.50601, -46.83558

Telephone
Fax +55 11 4208-1101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

A sampling of specialities from Brazil's northeast region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,382 reviews

TripAdvisor Rating  3.5/5  746 reviews

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The entire set of employees focused on customer service at the Hotel are excellent professionals, each one playing their part. Breakfast well diversified in the food options, very good. The room was impeccably cleaned and the key card working properly without failure, elevator maintenance ok and all working without crashing. Liked! I hope to have more opportunities to enjoy the benefits of hosting Ibis.

Olá, Vanderson! Agradecemos imensamente por compartilhar sua experiência conosco! Ficamos muito felizes em saber que sua estadia foi agradável e que nossa equipe atendeu às suas expectativas. É sempre gratificante ouvir que o esforço de nossos colaboradores em proporcionar um excelente atendimento foi reconhecido. Estamos satisfeitos que você tenha apreciado a variedade do nosso café da manhã e que o seu quarto estava impecavelmente limpo. A manutenção dos nossos serviços é uma prioridade, e é ótimo saber que tudo funcionou perfeitamente durante sua estadia. Agradecemos por escolher o Ibis Tamboré e esperamos recebê-lo novamente em breve para mais momentos agradáveis. Sua satisfação é nossa maior motivação! Atenciosamente, Tiago Novais | Supervisor de Guest Experience

Well located

Customer review rating 3.5/5

Vitor Business - Confirmed reviews ALL

Housekeeping needs to be more careful

Olá, Vitor! Ficamos muito felizes em saber que sua experiência conosco foi positiva e que você gostou da localização do hotel. Lamentamos que a limpeza não esteve à altura de suas expectativas. Trabalhamos constantemente para oferecer o melhor serviço aos nossos hóspedes e sua opinião é muito importante. Esperamos ter a oportunidade de recebê-lo novamente em breve! Atenciosamente, Tiago Novais | Supervisor de Guest Experience

Not great

Customer review rating 0.5/5

Bert Business - Confirmed reviews ALL

Outdated room where the AC did not work & shower was not great because the doors did not seal off, so everything gets wet. Language barrier between visitor and employees was too big.

Dear Bert, Thank you for taking the time to share your experience. We are sorry to hear that your room was outdated and that you encountered issues with the air conditioning and the shower. Your feedback is very important to us and will be considered for improvements. Regarding the language barrier, we understand that this can be a challenge, and we are working to provide training to help our staff communicate better with all guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you back, so we can provide a more pleasant stay. Sincerely, Tiago Novais | Guest Experience Supervisor

Enough for the price

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

This ibis hotel is well located, good bed but uncomfortable pillows. A little dirty the floor inside the room but the rest enough for the price.

Dear Fernando, We sincerely thank you for sharing your experience about your recent stay at our hotel. We are happy to know that you enjoyed the location and the bed. However, we deeply regret that the pillows were not comfortable and that the floor was not cleaned properly. Your comments have been forwarded to our responsible team so that we can review and improve these aspects immediately. We are considering offering a wider variety of pillows to better suit our guests' individual preferences. Additionally, we will review our cleaning procedures to ensure all areas are spotless and meet the quality standards we expect. We hope to have the opportunity to welcome you again and offer a stay that lives up to your expectations. Yours sincerely, Tiago Novais | Guest Experience Supervisor

average

Customer review rating 2.0/5

Patricia S. Business - Confirmed reviews ALL

I left a hotel last Friday and I didn't received the report.

Prezada Patricia, Agradecemos por dedicar um tempo para compartilhar suas impressões sobre sua recente estadia em nosso hotel. Lamentamos profundamente que sua experiência não tenha atendido às suas expectativas e gostaríamos de oferecer nossas sinceras desculpas pelos inconvenientes enfrentados. Em relação à nota fiscal, pedimos desculpas pelo transtorno causado pela falta de envio. Esse não é o padrão de atendimento que buscamos oferecer. Caso este envio ainda não tenha ocorrido, por favor, entre em contato diretamente conosco pelo e-mail h3… ou telefone (1…, para que possamos providenciar a nota fiscal o mais rápido possível e resolver qualquer outra questão relacionada. Esperamos ter a oportunidade de recebê-la novamente e oferecer uma estadia que esteja à altura das suas expectativas. Atenciosamente, Tiago Novais | Supervisor de Guest Experience

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Other web-users rate our hotel

  • 302 reviews 9.2/10 Location
  • 515 reviews 5.5/10 Room
  • 447 reviews 6.8/10 Service
  • 15 reviews 3.6/10 WiFi
  • 262 reviews 6.6/10 Breakfast
  • 188 reviews 7.1/10 Cleanliness
  • 156 reviews 2.5/10 Value
  • 10 reviews 3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.