Mercure Hotel Berlin Wittenbergplatz

Mercure Hotel Berlin Wittenbergplatz 4 stars

Customer review rating (ALL Rating) 4.7/5 2,018 reviews

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • 183 stylish and modern hotel rooms

  • Next to the KaDeWe department store and close to the Ku'Damm boulevard

  • Enjoy fashion and lifestyle in all areas of the hotel

  • Direct links to public transportation (bus and subway)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Berlin Wittenbergplatz

Wittenbergplatz 3
10789 BERLIN
Germany

Telephone +49 30 2593550

Fax +49 30 259355333

  • WITTENBERGPLATZ:  U2 WITTENBERGPLATZ

  • By plane

    BER At 9km / 5 miles

  • By train

    ZOOLOGISCHER GARTEN At 2.3km / 1.43 miles

GPS:52.501029, 13.342554

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RELAX FOOD DRINKS AND YOU

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Our accommodation(s)

The Mercure Hotel Berlin Wittenbergplatz has 183 non-smoking rooms with adjustable air conditioning. Choose between a Standard Room (approx. 237 sq. ft [22 m²]) or a Privilege Room (approx. 269 sq. ft [25 m²]), some of which also feature a balcony. All rooms are equipped with a flat-screen TV. WIFI is available free of charge around the clock. Tea and coffee can be prepared in your room. 1 child up to 6 years of age can sleep for free in their parents' room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,018 reviews

TripAdvisor Rating  4.5/5  844 reviews

Certificate of excellence 2022

Excellent location

Customer review rating 5.0/5

Ari S. Solo - Confirmed reviews ALL

The hotel is well located, short distance for shopping, restaurants, jogging as well as main tourist attractions. Rooms are clean and tidy, nicely decorated.

Dear Ari S. K., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

okay

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

We came directly from Stuttgart where we had stayed at the Motel One Hauptbahnhof in the Kriegsbergstrasse for 99 Euro/night and that hotel was less expensive and better. Better beds, cotton sheets, court yard to sit outside etc. etc. ... So our stay at the Mercure was 'okay', the stay at the Motel One was better, said both of my adult children.

Dear Tina Jähnert, thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, H. Berg Hotelmanager

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Everything was fine (this was my 5th stay at this hotel) except for when I've had a mistake asking for a late check out (payable) and was told the hotel was fully booked and there were no rooms available. Except when I checked at the website there were plenty of rooms available. I came to the reception again and was told that I can go ahead and book a room but I will not be given a late check out. This was not said in a nice way if I may add. I made it clear I am ready to pay for the late check out, so I really do not understand the 'I'd rather lie to your face than make a little effort' attitude. I come to Berlin on a regular basis but I am not going to stay at this hotel anymore. I will also advise my clients (I am a travel agent) to stay elsewhere. There are plenty of hotels in this area.

Dear Aryukova K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin Wittenbergplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a travel agency owner, you know that hotels can have several categories. This is the case with us. If the category of your room is one of those in which we are fully booked, we cannot confirm a paid check out. Why else would we refuse this turnover? No one has lied here. . We appreciate your sharing your concerns. Sincerely, H. Berg Hotelmanager

Great location, comfortable stay

Customer review rating 5.0/5

Robert Couples - Confirmed reviews ALL

Exactly what you pay for. Good location lots of local places to eat - right outside subway. Reasonable breakfast choices.

Dear Robert D., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

Excellent location

Customer review rating 4.5/5

Jan T. Business - Confirmed reviews ALL

The location is excellent directly in the centre of the city. The room was very nice and quiet. Good facilities. Staff is very service minded

Dear Jan T., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

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