Mercure Hotel Berlin Wittenbergplatz 4 stars

Customer review rating (ALL Rating) 4.7/5 2,367 reviews

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Mercure Hotel Berlin Wittenbergplatz - Image 1
Mercure Hotel Berlin Wittenbergplatz - Image 2
Mercure Hotel Berlin Wittenbergplatz - Image 3
Mercure Hotel Berlin Wittenbergplatz - Image 4
Wittenbergplatz 3, 10789 BERLIN, Germany

Description

Hotel extras

  • Enjoy fashion and lifestyle throughout the entire hotel

  • Mercure Hotel Berlin Wittenbergplatz near Ku'damm

  • Excellent bus and metro connections

  • Exclusive and quiet balcony rooms with a view

  • The hotel is located in the popular neighborhood of Schöneberg

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Wittenbergplatz

Wittenbergplatz 3
10789 BERLIN
Germany

GPS:52.501029, 13.342554

Telephone
Fax +49 30 259355333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,367 reviews

TripAdvisor Rating  4.4/5  965 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Kaj A. Couples - Confirmed reviews ALL

See above. Not much to add to a local judgement error, note resulting in a much lower rating than before. Feel sorry for your highly professional and friendly staff at both reception and breakfast that -once again- performed excellently. Housekeeping on the other hand had left balcony door open in freezing cold weather and I also suspect that a very small amount (coins) was taken from where I usually leave my excess change.. (Therefore no tip this time) So, if nothing else, this suspicion just added to the very unfortunate general experience this time and especially during the limited gold status provided to me by Accor. pls also note the amount of visits over many years when considering and evaluating your performance leading to the overall drop in my CX and trust in the Mercure brand.

Dear guest, thank you for taking the time to provide us with detailed feedback on your recent stay with us. We are delighted that you once again highlighted the professionalism and friendliness of our team at reception and during breakfast. At the same time, we deeply regret that you experienced such a significant decline in your satisfaction this time. We are delighted that we were able to offer you a free room upgrade once again but we also have reviewed your comments internally regarding your disappointment with the welcome in your room. According to our documentation for your stay, a personal welcome letter and a gift were prepared for you in your room. We are very sorry if these gestures were not apparent upon your arrival or did not meet your expectations. We take your comments about room service very seriously. Leaving the balcony door open in the current temperatures is by no means our standard practice. However, we are even more concerned about your suspicion regarding the missing change. We will investigate this incident internally immediately to ensure the usual security and trustworthiness in our hotel. As a long-standing guest and ALL member, your loyalty is of great value to us. To show you how important your well-being is to us, we will credit your ALL account with a few extra points. We deeply regret that we have disappointed your trust in the Mercure brand on this occasion. It would be our great pleasure to welcome you again soon. Greetings from Berlin. Holger -Team Mercure-

Customer review rating 4.5/5

Chaim R. Solo - Confirmed reviews ALL

As always an excelent experience

Dear guest, thank you for your kind words regarding your recent stay with us. We are pleased to hear that you consistently have an excellent experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back. Greetings from beautiful Berlin. Holger Team Mercure

Customer review rating 5.0/5

Thomas S. Solo - Confirmed reviews ALL

very good house especially after a bad stay Hotel Mercure Paris Roissy CDG

Dear guest, thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that our location and service met your expectations, especially following your previous experience in Paris. We hope to have you with us again soon. Greetings from Berlin Holger Team Mercure

Customer review rating 5.0/5

Lars M. Couples - Confirmed reviews ALL

Good room, good breakfast and nice service

Dear guest, thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your room, breakfast, and the service provided. It is our aim to ensure all guests have a pleasant experience. We look forward to welcome you again soon. Greetings from beautiful Berlin. Holger Team Mercure

January 4-Day Stay Experience

TripAdvisor rating 4.0/5

Lily W TripAdvisor review

Staying here four days this January, my absolute favorite part was the breakfast spread and bar. Staff is lovely, polite and professional. The breakfast was amazing, as I ate here each morning. The room was great, quiet halls, and very clean as the rest of hotel is. The location is good, being so close to many food venues and the train. The atmosphere is chic, boutique feel. The minor issues I had: my complementary glass water bottle had a broken seal as though someone had drank from it? Cleaning services were okay, they did not remove used towels. Rooms do not come with conditioner or bar soap, which is strange, since they come with shampoo and body wash. One of their policies I criticized was if you purchase light breakfast (€8 for self-serve coffee +3 croissants), you cannot pay the difference upgrade to the €25 full open buffet, you have to pay the entire €25. This makes no sense, because the coffee and croissants are part of the buffet already. I suppose they would rather lose €17 profit than accommodate for those who decide to upgrade their meal. All in all, I would stay here again. But those little attention to detail are the difference from 4 and 5 stars ⭐️

Dear Guest, thank you for your stay and for highlighting our "chic, boutique" atmosphere and excellent breakfast. We are thrilled you enjoyed our staff's hospitality and our central location. We sincerely apologize for the broken seal on your water bottle and the oversight regarding used towels; these do not reflect our usual standards. Please note that towels will only be changed if they are left on the floor. You will also find a note to this effect in the bathroom. Regarding amenities, we provide shampoo and body wash as part of our sustainability efforts. We would like to follow up internally on your comment regarding the change from a small to a large breakfast. It would be helpful if you could email us your name at h9147@accor.com so that we can take appropriate action. Thank you very much. Warm regards. Holger -Team Mercure-

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Other web-users rate our hotel

  • 1,603 reviews 9.6/10 Location
  • 1,550 reviews 8.3/10 Room
  • 1,478 reviews 9.2/10 Service
  • 22 reviews 9.2/10 WiFi
  • 716 reviews 8.9/10 Breakfast
  • 669 reviews 8.7/10 Cleanliness
  • 431 reviews 9.3/10 Vibe
  • 10 reviews 1.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.