Mercure Hotel Berlin Wittenbergplatz 4 stars

The hotel is perfectly located for our stay. Right beside great bars, clubs and restaurants and the u-bahn practically at the front door making Berlin very easy to explore. No facilities were open at the hotel ie the bar etc so we just used the room, which was fine due to its ideal location. The room we had was well sized and had all we needed for our 9 night stay. However, during our stay - in late September / early October, Berlin was unseasonably warm but the hotel would not allow the use of the air conditioner unit in the room. When asked at reception we were told that it was set to a minimum of 20 degrees as it is now in heating mode and this could not be changed due to the season. We just had to turn it off and open a window. This made for a very uncomfortable few nights sleep which really took away from our stay. In addition, the pillows were thin and lumpy. For a stay of 9 nights, we left not feeling as rested as we had hoped. Overall, we would still consider staying here again.

I stayed at Mercure Hotel Berlin Wittenbergplatz on an extended trip to Berlin for two weeks in a Superior Room with Queen Bed and Sofa Bed. I appreciated the size of the room. The sofa was nice for lounging or doing a little work. The room is very nicely decorated with warm, tranquil colors, high ceilings, and stylish blackout curtains. My room faced the side street just off the square but was perfectly quiet with the windows closed and not too bad with them open. During my stay, the AC was still available, which I found nice to circulate the air and keep it cool without needing to open the windows much. In general, the room was very very quiet from street noise despite its very convenient location, and I didn't hear too much from the hallway or rooms above or near me. The bathroom is also very modern, with walk in shower and good lighting. I was very comfortable in this room. Staff were generally friendly and helpful. My only critical feedback are: the pillows are pretty awful. Please consider upgrading the bedding with firmer pillows and perhaps consider heavier, softer duvets. Housekeeping was very inconsistent. I know there is a global shortage of service staff to which Berlin is not immune, so housekeeping is currently only by request. I requested it only every 2nd or 3rd day, but most times the housekeeper would only do a quick towel exchange and very basic wipe down of the bathroom. If I wanted my bedding changed, the room vacuumed, etc. I would notify the front desk on my way out to make sure housekeeping would do these things. Hopefully the hotel can find additional staff soon. The breakfast was good, not great. It could use more variety from day to day (sometimes there was a nice surprise like a quiche) and some sweet pastries. I also found that the breakfast room OVER staffed, and said staff constantly moved around the room more than needed. Usually it wasn't busy when I was there but I found the constant walking by of several staff distracting and not relaxing first thing in the morning. Overall, an excellent stay in a very comfortable room in a great location. Thank you, Mercure!

Good stay, although the graphic of the lady staring at you from both the bedroom and bathroom is terrifying.

The hotel is well located and modern, very close to the U-Bahn. Clean, comfortable rooms except very hot and temperature centrally controlled meaning only option was to open the window and therefore noise. Water provided as well and tea/coffee making facilities. Good breakfast. Friendly reception staff. Great spot for exploring Berlin!

The staff is amazing. The breakfast staff was available if I needed anything. The room was clean and comfortable. Location right next to the train station.

Quiet room, comfortable, great breakfast, very good location, friendly and helpful staff.

This hotel ticks all the boxes, staff are extremely friendly and helpful. Great location, extremely clean and great value for money. Will defiantly stay again.

Great hotel, perfect location and friendly, professional and customer focussed staff. Room is clean and spacious. Perfectly located close to Tiergarten, with a lot of nice restaurants and the ubahn close by.

We have stayed at this hotel many times and every time we're very satisfied with the hotel. This time we stayed at 2'nd floor in a room fronting Wittenbergplatz wich was okay, though there was some noice from peoole at the street and restaurants down below, when the windows were open. Furthermore the smoke from people at the restaurants or standing right outside the hotel sometimes came into the room through the open windows.

Location was fantastic. Very modern hotel and lots of cafes and restaurants around hotel. All walking distance really with supermarkets and shopping centre close by as well as transport. Staff were friendly

good hotel, well placed, clean , good breakfast. but freezing to death in the room every night,,,, in August. some residual air conditioning that could not be stopped during summer, they said. we asked for extra blankets , which were promptly given

Great location, super-close to subway, shopping, restaurants. Worth to join newsletter and membership, you can get great prices for your stay and additional benefits from chain. Friendly staff, fast check-in and check-out. No parking, hovewer if you grab a place on a street it is half price to commercial parking spots.

Great location with numerous restaurants close by, as well as the subway and shops. Decor, service and breakfast were all excellent, would recommend this hotel as it’s great value. Well worth the small extra rate to have a superior room with views over the square.

Perfect 👌 One of the best places to stay in Berlin overnight. Great stuff, fantastic Breakfast and short ways to good restaurants, bars and Shopping places. The rooms are modern, large and very clean. 5 Stars ⭐️

Usually prefer to stay in this hotel - it is modern, comfortable, located in the shopping area and close to all communication ways. Tasty food, small surprises from staff - I'll definitely stay again during my next time in Berlin