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Mercure Hotel Berlin Wittenbergplatz 4 stars

Customer review rating 4.7/5 5,379 reviews

ALLSAFE approved hotel

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Mercure Hotel Berlin Wittenbergplatz
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+ 16 Services

Hotel extras

  • An ALLSAFE-certified hotel

  • 183 stylish and modern hotel rooms

  • Next to the KaDeWe department store and close to the Ku'Damm boulevard

  • Enjoy fashion and lifestyle in all areas of the hotel

  • Direct links to public transportation (bus and subway)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Berlin Wittenbergplatz

Wittenbergplatz 3
10789 berlin
germany

Tel: +49302593550

Fax: (+49)30/259355333

Check-in from 15h00

Check out up to 12h00

  • WITTENBERGPLATZ :  U2 WITTENBERGPLATZ

  • By plane

    TEGEL At 9.3km / 5.78 miles

  • By plane

    TEGEL At 9.3km / 5.78 miles

  • By train

    ZOOLOGISCHER GARTEN At 2.3km / 1.43 miles

GPS :52.501029, 13.342554

Hotel services

RELAX FOOD DRINKS AND YOU Non contractual photo

Currently unavailable

RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 183 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • 18 connecting rooms
    • 183 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

The Mercure Hotel Berlin Wittenbergplatz has 183 non-smoking rooms with adjustable air conditioning. Choose between a Standard Room (approx. 237 sq. ft [22 m²]) or a Privilege Room (approx. 269 sq. ft [25 m²]), some of which also feature a balcony. All rooms are equipped with a flat-screen TV. WIFI is available free of charge around the clock. Tea and coffee can be prepared in your room. 1 child up to 6 years of age can sleep for free in their parents' room.

Our guest reviews for
Mercure Hotel Berlin Wittenbergplatz

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,379 reviews

TripAdvisor Rating 4.5/5

807 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice stay

Customer review rating 4.0/5

I O. Couples - 14/10/2021 Confirmed reviews ALL

Do not have anything to complain about, nice and friendly staff, quick check-in and check-out, nice room, great hotel location

Very welcoming stuff, comfortable room, great location!

Customer review rating 5.0/5

Avigail B. Couples - 13/10/2021 Confirmed reviews ALL

This is the second time we stay in Mercure Wittenberg platz. For sure it is not the last time! We have enjoyed everything. and we found everything we needed in this hotel : a very nice and pleasant welcoming, nice room, excellent location! Thank you!

Good location and comfortable room

Customer review rating 5.0/5

Kirill Solo - 12/10/2021 Confirmed reviews ALL

I have had only a nice experience starting from the check-in and ending with the check-out. And a very good location comes to addition to friendly staff, comfortable room, good and tasty breakfast.

Friendly and helpful

Customer review rating 4.5/5

Anonymous Friends - 12/10/2021 Confirmed reviews ALL

Great stay. Clean rooms, very helpful staff. Great breakfast.

Location are spot on, friendly staff, good breakfast, nice and clean room, next time at Berlin I will stay at yours hotel again.

Customer review rating 4.0/5

Capt. B. K. Couples - 10/10/2021 Confirmed reviews ALL

Have no complain, very satisfied

Great location but not entirely comfortable

Customer review rating 3.5/5

Adam Couples - 10/10/2021 Confirmed reviews ALL

The hotel is perfectly located for our stay. Right beside great bars, clubs and restaurants and the u-bahn practically at the front door making Berlin very easy to explore. No facilities were open at the hotel ie the bar etc so we just used the room, which was fine due to its ideal location. The room we had was well sized and had all we needed for our 9 night stay. However, during our stay - in late September / early October, Berlin was unseasonably warm but the hotel would not allow the use of the air conditioner unit in the room. When asked at reception we were told that it was set to a minimum of 20 degrees as it is now in heating mode and this could not be changed due to the season. We just had to turn it off and open a window. This made for a very uncomfortable few nights sleep which really took away from our stay. In addition, the pillows were thin and lumpy. For a stay of 9 nights, we left not feeling as rested as we had hoped. Overall, we would still consider staying here again.

Contemporary, Updated Hotel in Very Convenient Location

Customer review rating 4.5/5

Sf T. Solo - 07/10/2021 Confirmed reviews ALL

I stayed at Mercure Hotel Berlin Wittenbergplatz on an extended trip to Berlin for two weeks in a Superior Room with Queen Bed and Sofa Bed. I appreciated the size of the room. The sofa was nice for lounging or doing a little work. The room is very nicely decorated with warm, tranquil colors, high ceilings, and stylish blackout curtains. My room faced the side street just off the square but was perfectly quiet with the windows closed and not too bad with them open. During my stay, the AC was still available, which I found nice to circulate the air and keep it cool without needing to open the windows much. In general, the room was very very quiet from street noise despite its very convenient location, and I didn't hear too much from the hallway or rooms above or near me. The bathroom is also very modern, with walk in shower and good lighting. I was very comfortable in this room. Staff were generally friendly and helpful. My only critical feedback are: the pillows are pretty awful. Please consider upgrading the bedding with firmer pillows and perhaps consider heavier, softer duvets. Housekeeping was very inconsistent. I know there is a global shortage of service staff to which Berlin is not immune, so housekeeping is currently only by request. I requested it only every 2nd or 3rd day, but most times the housekeeper would only do a quick towel exchange and very basic wipe down of the bathroom. If I wanted my bedding changed, the room vacuumed, etc. I would notify the front desk on my way out to make sure housekeeping would do these things. Hopefully the hotel can find additional staff soon. The breakfast was good, not great. It could use more variety from day to day (sometimes there was a nice surprise like a quiche) and some sweet pastries. I also found that the breakfast room OVER staffed, and said staff constantly moved around the room more than needed. Usually it wasn't busy when I was there but I found the constant walking by of several staff distracting and not relaxing first thing in the morning. Overall, an excellent stay in a very comfortable room in a great location. Thank you, Mercure!

Dear Mark Raymond V., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

Good stay

Customer review rating 3.0/5

Anonymous Business - 05/10/2021 Confirmed reviews ALL

Good stay, although the graphic of the lady staring at you from both the bedroom and bathroom is terrifying.

Dear Rowan David W., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

Well located

Customer review rating 4.5/5

Saira R. Solo - 05/10/2021 Confirmed reviews ALL

The hotel is well located and modern, very close to the U-Bahn. Clean, comfortable rooms except very hot and temperature centrally controlled meaning only option was to open the window and therefore noise. Water provided as well and tea/coffee making facilities. Good breakfast. Friendly reception staff. Great spot for exploring Berlin!

Dear Saira R., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to respond to your comment regarding the air conditioning. The basic temperature (heating or cooling) is set centrally. In each room there is the possibility to set the individual comfort temperature. As now in the winter half-year, for example, up to 27 degrees. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

Great stay!

Customer review rating 5.0/5

Fred Solo - 29/09/2021 Confirmed reviews ALL

The staff is amazing. The breakfast staff was available if I needed anything. The room was clean and comfortable. Location right next to the train station.

Dear Frederic L T., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hoteldirektor

Great location. Quiet rooms, modern feel.

Customer review rating 5.0/5

Charisse P. Solo - 29/09/2021 Confirmed reviews ALL

Quiet room, comfortable, great breakfast, very good location, friendly and helpful staff.

Dear Charisse P., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

10 out of 10

Customer review rating 5.0/5

Anonymous Families - 28/09/2021 Confirmed reviews ALL

This hotel ticks all the boxes, staff are extremely friendly and helpful. Great location, extremely clean and great value for money. Will defiantly stay again.

Dear Audrey G., we very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Wittenbergplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, H. Berg Hotelmanager

Great hotel, perfect location and friendly staff

TripAdvisor rating 5.0/5

mplokker Business - 24/09/2021 TripAdvisor review

Great hotel, perfect location and friendly, professional and customer focussed staff. Room is clean and spacious. Perfectly located close to Tiergarten, with a lot of nice restaurants and the ubahn close by.

Dear mplokker, thank you so much for your wonderful feedback here. It was our great pleasure to host you in our hotel and we look forward to see you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

Nice hotel at a good location

TripAdvisor rating 4.0/5

Nicomcph 31/07/2021 TripAdvisor review

We have stayed at this hotel many times and every time we're very satisfied with the hotel. This time we stayed at 2'nd floor in a room fronting Wittenbergplatz wich was okay, though there was some noice from peoole at the street and restaurants down below, when the windows were open. Furthermore the smoke from people at the restaurants or standing right outside the hotel sometimes came into the room through the open windows.

Dear Nicomoph, thank you every much for staying in our hotel and for sharing your nice feedback here. We look forward to have you with us soon again. And, if you prefer that, we can offer you a room facing the backyard of the hotel. Kind regards. H. Berg -Hotelmanager-

Great location modern and friendly people

TripAdvisor rating 5.0/5

alenhrle87 25/07/2021 TripAdvisor review

Location was fantastic. Very modern hotel and lots of cafes and restaurants around hotel. All walking distance really with supermarkets and shopping centre close by as well as transport. Staff were friendly

Dear alenhrle87, it was our great pleasure to welcome you in our hotel. Thank you so much for this wonderful feedback here. We look forward to have you with us soon again. Greetings from Berlin. H. Berg -Hotelmanager-

generally good experience

TripAdvisor rating 4.0/5

Mihail B 07/08/2020 TripAdvisor review

good hotel, well placed, clean , good breakfast. but freezing to death in the room every night,,,, in August. some residual air conditioning that could not be stopped during summer, they said. we asked for extra blankets , which were promptly given

Dear Mihail B, thank you very much for choosing our hotel and for sharing your kind feedback here with other travelers. We look forward to have you with us soon again. Greetings from Berlin. H. Berg -Hotelmanager-

Fantastic location, great rooms, friendly staff

TripAdvisor rating 5.0/5

Marcin P 04/02/2020 TripAdvisor review

Great location, super-close to subway, shopping, restaurants. Worth to join newsletter and membership, you can get great prices for your stay and additional benefits from chain. Friendly staff, fast check-in and check-out. No parking, hovewer if you grab a place on a street it is half price to commercial parking spots.

DEar Marcin P, we love your feedback and we thank you for sharing yur impressions here at Tripadvisor. We hope to welcome you soon again in our beautiful city. Greetings from Berlin. H. Berg -Hotelmanager-

Lovely hotel

TripAdvisor rating 5.0/5

Nigelt28 02/02/2020 TripAdvisor review

Great location with numerous restaurants close by, as well as the subway and shops. Decor, service and breakfast were all excellent, would recommend this hotel as it’s great value. Well worth the small extra rate to have a superior room with views over the square.

Dear Nigelt28, thank you very much for choosing our hotel and for your wonderful feedback that you shared here with other travelers. We look forward to host you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

Perfect 👌

TripAdvisor rating 5.0/5

amicoco Couples - 10/01/2020 TripAdvisor review

Perfect 👌 One of the best places to stay in Berlin overnight. Great stuff, fantastic Breakfast and short ways to good restaurants, bars and Shopping places. The rooms are modern, large and very clean. 5 Stars ⭐️

Thank you so much for your kind feedback here at Tripadvisor, dear amicoco. It was a great pleasure for us to host you in our hotel and we look forward to host you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

Great. comfortable, friednly

TripAdvisor rating 5.0/5

Myroslava A Couples - 10/12/2019 TripAdvisor review

Usually prefer to stay in this hotel - it is modern, comfortable, located in the shopping area and close to all communication ways. Tasty food, small surprises from staff - I'll definitely stay again during my next time in Berlin

Dear Myroslava A, we love your feedback and we thank you for sharing your impressions here at Tripadvisor with other travelers. It would be our great pleasure to host you soon again. Greetings from Berlin. H. Berg -Hotelmanager-

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