SO/ Berlin Das Stue Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 1,127 reviews

ALLSAFE approved hotel

Information message

SO/ Berlin Das Stue
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+ 23 Services

Hotel extras

  • Exclusive entrance to the Berlin Zoo via the Stue Terrasse (for a fee)

  • An ALLSAFE certified hotel.

  • Holistic beauty treatments at the Susanne Kaufmann Boutique SPA

  • Contemporary design with an elegant lounge atmosphere

  • View of Berlin Zoo and the Tiergarten park

Hotel location

SO/ Berlin Das Stue

Drakestrasse 1
10787 berlin
germany

Fax: (+49)30/31172290

Check-in from 15h00

Check out up to 12h00

  • Bus 100:  Nordische Botschaften

  • Bus 200:  Nordische Botschaften

  • U2:  Wittenbergplatz

  • By plane

    BERLIN TEGEL At 10km / 6.21 miles

  • By plane

    SCHOENEFELD At 23km / 14.29 miles

  • By train

    HAUPTBAHNHOF At 4km / 2.49 miles

GPS:52.509991, 13.345841

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

THE CASUAL RESTAURANT

What could be better than celebrating life with loved ones? At The Casual restaurant, prime ingredients meet honest craftsmanship and guests can also enjoy dining on the terrace in the green courtyard.

Our accommodation(s)

Unique furnishings and color accents add an individual touch to our modern rooms and suites. Views from the floor-to-ceiling panoramic windows will inspire your creativity. You can then relax in the large rain shower. With high ceilings measuring 16 feet (five meters), free-standing bathtubs and exclusive materials, the 754-sq.-ft. (70-m²) Stue Suites exude all the flair of a lavish urban villa. The 861-sq.-ft. (80-m²) Penthouse Suite offers a unique view of the zoo.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
SO/ Berlin Das Stue

100% genuine reviews from our guests

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ALL Rating 4.7/5

1,127 reviews

TripAdvisor Rating 4.5/5

1,956 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

"Great Stay"

Customer review rating 5.0/5

Simon E. Couples - 11/01/2022 Confirmed reviews ALL

Superlative service and experience from an incredible team of committed, helpful professionals!

Dear Simon E., wow thank you so much for your great feedback and the lovely recommendation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Best service

Customer review rating 4.5/5

L. Couples - 07/01/2022 Confirmed reviews ALL

A very nice design hotel, the staff team were able to give the best service, from check-in, breakfast, to check-out the staff giving us Very welcoming, friendly, great experience, it is the best service team I ever met. except the Team, the hotel has been well designed, you can take one nice photo everywhere. The fasttrack to berlin Zoo is also one highlight. But I highly recommend the hotel change the hanger in the wardrobe, the black hanger is slimy and disgusting:(.

Dear Mr. L., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. Thank you so much for your kind review and the important personal feedback. I have already had the opportunity to speak to the maintenance team in regards of the sink and the wardrobe, please excuse the inconveniences. On behalf of the team I hope your next visit will be more pleasant and I am sending you the best wishes from Berlin. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Brilliant location

Customer review rating 4.5/5

Jónas G. Couples - 06/01/2022 Confirmed reviews ALL

Excellent location. Calm surroundings. Relaxed atmosphere. Will visit again for sure.

Dear Jonas G., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Great Stay

TripAdvisor rating 5.0/5

frankrodorigo Business - 27/12/2021 TripAdvisor review

Great Stay at So/ Berlin Das Stue. Room was awesome with views of the Berlin Zoom. Hotel staff were very friendly and helpful. Gym was perfect and room was very comfortable. Would highly recommend to anyone.

Dear frankrodorigo, wow thank you so/ much for your warm feedback and the lovely recommendation of our hotel. It is an honor to read that you had a fantastic stay with us in Berlin and liked our staff a lot. I would love to welcome you soon back to Germany and hope to convince you even more of our SO/ Berlin Das Stue. Best regards and best wishes for 2022, Dennis

Das Stue

TripAdvisor rating 4.0/5

poosclaude 22/12/2021 TripAdvisor review

All good - some room details not up to the 5 star level competition We witness elsewhere ( scratch in the sink) some furniture already quite worn off. Otherwise all fine. Perhaps around Christmas one could expect some more Christmas atmosphere/ misic, some Christmas cakes on the mornings, and so on. But all in all, a very good hotel for Berlin.

Dear poosclaude, thank you so so much for your kind review and the important personal feedback. It is a pleasure to read that you had a great time in general. Your feedback is very welcome and we will work hard on further improving. Thank you for your trust and on behalf of the team I hope to welcoming you soon back. Warm regards, Dennis

I will be back

Customer review rating 4.0/5

Kai Solo - 21/12/2021 Confirmed reviews ALL

Fantastic hotel and location. Extremely helpful staff. Always attending to you. Bad experience with broken shower - had to switch rooms. Second room with Balcony :-) but with a full ashtray - which was never emptied the 4 nights I stayed with SO/Das Stue

Dear Kai, thank you so much for your kind feedback and the important honest review. Please excuse the inconveniences - these may not have happened and are certainly not our standard. I already had the opportunity to speak to our department heads and together we will work hard to further improve. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Exceptional Hotel, perfect location, super friendly staff

Customer review rating 5.0/5

Andy Couples - 12/12/2021 Confirmed reviews ALL

I stayed with my girlfriend for a long weekend in Berlin. We enjoyed the view over the tiergarten and had a great starting point for all our walks and adventuresy

Dear Andy, We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

wonderful to ne back in berlin

Customer review rating 4.5/5

Anonymous Couples - 16/11/2021 Confirmed reviews ALL

After having previously stayed at Sofitel am Ku'damm for more than 20 times, we had to look for a "new home" and Das Stue - despite being a bit overpriced and unconveniently located - felt right efter having had to cancel several trips the last two years. Having read some critical reviews, I was a bit concerned about on what to expect. I called you with some requests and questions beforehand and got excellent service! Both friendly and professional. We arrived already in the morning but were happily welcomed to register. Getting the room was slightly delayed (probably due to my requests) but was handled very nicely and with an eye for good customer care. The room was both a pleasant surprise and much what I had requested. The only thing missing was the "altbau ambiance" but was of course present in the hotel elsewhere. Slight wear and tear in the room was to be seen, not expected in at a SO/ quality level (compared to SO/ St Petersburg which was flawless a few years ago ). The only bigger problem occured with the shower drainage as it was clogged and needed urgent attention before one could use the shower properly. Luckily housekeeping managed to somehow clear it in the evening while we were out, but the problem obviously will need further attention. Generally, overall cleanliness was very good and we felt comfortable and safe. Breakfast was of a slight concern - as the expectations were high and we wanted to avoid crowds. We usually like to sleep late, but now being very early we were fortunate to enjoy a perfect breakfast. The menu was nice and covered the most. Service was very friendly and without any excess waiting. By the time we left, the restaurant was already busier and the pace had become somewhat different. All in all, a very pleasant experience. Was thinking of giving you an 8, but your staff is worth much more.

Dear Kaj, thank you SO/ much for the great review and your helpful personal feedback. While it is a pleasure to read that you had a great time with us I also appreciate the hints regarding the drain and the toilet paper holder. I have already spoken to our maintenance manager and will have a look into it by tomorrow. The team was very happy to receive your praise and we are looking forward to welcoming you soon back to Berlin. Warm regards, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Love the hotel, you MUST replace the room service and bar food menu!

Customer review rating 4.5/5

H. Business - 15/11/2021 Confirmed reviews ALL

I love the hotel, but you guys really need to replace your food offering at the Bar and room service. This is the same menu for well over a year.

Dear H., thank you so much for your kind review and the personal feedback. I have already forwarded your suggestions to our Food and Beverage manager and the Head Chef. Please excuse the inconvenience and the missing alternatives. Kind regards and all the best, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Beautiful hotel

Customer review rating 5.0/5

Jasmin Couples - 15/11/2021 Confirmed reviews ALL

Very nice decoration and interior, beautiful lightening. The very special and unique point is the location, next to the Zoologische Garten. If you look outside the window, you can directly see some ostriches and antipopes.

Dear Jasmin, We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager
Customer review rating 3.5/5

M Couples - 13/11/2021 Confirmed reviews ALL

Very nice and stylish hotel. Great location. Pleasant staff. But not high on room cleanliness

Dear M, thank you so much for your kind review and the important personal feedback. As already explained in my seperate email I want to honestly excuse for the lack of cleanliness - this is certainly not our standard and may not happen at all. In addition I want to kindly explain that our hotel rooms in the 2nd floor, our so called "belle etage" are the most liked ones and that is probably the reason why my colleague decided to allocate this room to you. However I have already made a note in your profile, that you would rather like to have a room on our 5th and highest floor. On behalf of the team I would love to get another chance to fully convince you of our SO/ Berlin Das Stue. Kind regards and all the best, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Well located

Customer review rating 3.5/5

Kais Couples - 10/11/2021 Confirmed reviews ALL

The experience was great and your in house restaurant is amazing. However, a few issues which I pointed out to your reception. 1. Housekeeping should give you more than three seconds before busting your door open. Sometimes they wouldn't even ask if anyone was inside before breaking the door open. 2. Air condition wasn't working at all 3. Safety box stopped working on three occasion because I pushed a wrong button. I had to get the mechanic to come a fix it, which is inconvenient. 3. We kept having mirroring issues with our phones to the TV. 4. We booked a spa appointment for our last day and had it confirmed. I even called the reception that morning to confirm and you said it was confirmed. When we showed up to the appointment, and the spa was clueless about the appointment.

Dear Kais, thank you so much for your kind feedback and the important personal review. First of all I want to honestly excuse for the many inconveniences during your stay with us. This may certainly not happen and it is certainly not our standard or what you may expect from our hotel. I have had the possibility to speak to our head housekeeper and chief engineer already and together we will work even harder to prevent this from further happening Again I want to beg your pardon and on behalf of the team I hope we may get another chance to further convince you of our SO/ Berlin Das Stue. Kind regards and all the best, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Perfection

Customer review rating 5.0/5

Carlos M. Couples - 09/11/2021 Confirmed reviews ALL

Very nice place in a good location The staff was very friendly and helpful always there for us Thank you

Dear Carlos M., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

One of the best hotels in Eurpoe

Customer review rating 5.0/5

Kraig N. Families - 08/11/2021 Confirmed reviews ALL

From start to finish the staff made my time in Berlin one of the most memorable trips of my life.

Dear Kraig N., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Exquisite hotel at wonderful location, but with some hiccups

Customer review rating 4.0/5

Magnus Couples - 02/11/2021 Confirmed reviews ALL

We stayed at a SO Suite, and the room was incredible. Check-in and support during our stay was also as good as expected from a 5 star hotel. The spa was incredible as well, albeit with a very complicated booking process involving a lot of calls back and forth with the reception. Breakfast service was the biggest disappointment. On Sat and Sun mornings they were clearly overwhelmed, and waiting times were up to one hour to be served. Food was fantastic, though. Despite the hiccups, we would very much recommend the hotel!

Dear Magnus, thank you so much for your kind review and the important personal feedback. On behalf of the team I am sorry for the delay during the breakfast on the weekend. It honors us that you are satisfied with your stay nontheless but we are clearly looking to further improve and convince you even further upon your next possible stay at SO/ Berlin Das Stue. Kind regards, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Great stay !

Customer review rating 5.0/5

Raghav G. Business - 02/11/2021 Confirmed reviews ALL

Extremely nice staff , great service and room. Loved the bar!! Will be back soon !

Dear Raghav G., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

The living rooms of Berlin

TripAdvisor rating 5.0/5

CCallert Business - 06/10/2021 TripAdvisor review

So, finally another, and amuch awaited stay at Das Stue in Berlin. Even tough the jaws of a crocodile welcomes you in the entrance it is a warm and heartfelt welcome. Care for details are immediately noticeable, like the sombre colors, the clever lightning and relaxing ambience, manifested in the personal check in. Never find any complains about the rooms but I would rather have had a Zoo-view which I ordered. But this was a short stay (two nights) so I let it be. Everyone is kind and discreet at this hotel so you can work in a corner without anyone bothering you, except for the occasional question from staff if you will need anything. Breakfast is top notch, however 5€ for each coffee seams unnecessary when you are a returning guest. Regardless of those minor flaws Das Stue remains my favorite stay in Berlin. I will be back.

Dear CCallert, on behalf of the team I want to thank you for your lovely recommendation and your great review. It is a pleasure to read that you had a great time in general. Your additional feedback helps us with further improving our services and procedures. Just like the team I hope to welcome you soon back to Berlin and further convince you of our services. Warm regards, Dennis

Perfect!!

TripAdvisor rating 5.0/5

mde2100 02/09/2021 TripAdvisor review

Such a nice stay! Hotel and rooms are amazing! The staff SO service minded and professional! Definitely coming back! Food was excellent and the location was perfect! We asked for a room with balcony which was even more perfect!

Dear mde2100, thank you SO/ much for the kind review and the lovely feedback. It is a pleasure to read that you had a great experience with us and on behalf of the team I certainly hope to welcoming you soon back to Berlin. Warm regards, Dennis

Another pleasant stay

TripAdvisor rating 5.0/5

MarkusNorbert Business - 14/12/2020 TripAdvisor review

The management and the staff at the STUE succeeded to make this stay again a very pleasant one, despite the current redtrictions due to the Corona crisis. Very flexible room service and a high level of attention for their guests !

Dear Mr. Norbert, We appreciate that you have taken the time to share your experience following your recent stay here at the SO/Berlin Das Stue. It is wonderful to read that the team here succeeded to make your stay a pleasant one again. We do hope that we will be able to welcome you again in the future and to be able to offer our full range of service again. Stay stafe and best wishes for a Happy New Year. Warm regards Julia Sturm Quality Manager

Absolutely perfect

TripAdvisor rating 5.0/5

zahraemmanuell Solo travel - 12/11/2020 TripAdvisor review

The building itself is a treat for the eyes, my bedroom was so stunning, a mix of design and total comfort! Welcome drink and fresh fruit were such a lovely touch. Location was very good and enjoyed being so close to the park. Staff was very friendly and professional

Dear zahraemmanuell, Thank you for taking the time to share the experience of your recent visit. We are delighted that you enjoyed your stay here at the SO/Berlin Das Stue, starting with the welcome drink and fresh fruit to our friendly and professional staff. Rest assured that we have shared your kind words with the team. We do hope that we will have the opportunity to welcome you again in the future. With warm regards for a wonderful festive season. Julia Sturm Quality Manager

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