SO/ Berlin Das Stue 5 stars

Customer review rating (ALL Rating) 4.5/5 893 reviews

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Description

Hotel extras

  • Exclusive entrance to the Berlin Zoo via the Stue Terrasse (for a fee)

  • French Restaurant Carte Blanche

  • Holistic beauty care at THE SPA

  • Contemporary design with an elegant lounge atmosphere

  • View of Berlin Zoo and the Tiergarten park

Our accommodation(s)

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Hotel location

SO/ Berlin Das Stue

Drakestrasse 1
10787 BERLIN
Germany

GPS:52.509991, 13.345841

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STUE BAR

Experience the glamour of old Berlin in the intimate atmosphere of our lounge. Enjoy modern interpretations of classic cocktails over fascinating conversation and let our jazz bands and screens featuring Cary Grant take you back in time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  893 reviews

TripAdvisor Rating  4.7/5  2,055 reviews

Super relaxed stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The staff was super friendly and helpfull. Great service, good food - thank you for everything!

Dear Nele W., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that our team contributed to a relaxing experience, and that you enjoyed the service and food we provide. We look forward to welcoming you back for another memorable visit! Best regards, Mattia Paino Head of Guest Relations

Great stay

Customer review rating 5.0/5

Caleb T. Families - Confirmed reviews ALL

Whilst this location is not the most accessible, the beautiful surroundings more than make up for it. The park is right in front and the private zoo access was amazing for my 6 year old. The hotel facilities was top top notch!

Dear Caleb T., Thank you for sharing your positive experience at SO/ Berlin Das Stue. We are delighted to hear that you enjoyed our beautiful surroundings and found the access to the private zoo delightful for your child. We hope to welcome you back for another memorable stay soon. Sincerely, Mattia Paino Head of Guest Relations

Best guest relations assistance anywhere

Customer review rating 4.5/5

Fi H. Couples - Confirmed reviews ALL

We had a lovely stay in peaceful surroundings and glorious views over the Tiergarten. Mattia was the key to a great stay in Berlin for us. They were attentive and considerate in making dinner reservations quickly working out what would suit us and meet our needs including an early pre-opera dinner. Mattia was the best guest relations manager I have experienced working with in any location and is a great asset to the hotel. While there were a couple of small housekeeping oversights during our stay these were attentively and quickly well managed when brought to the teams attention.

Dear Mrs. H., Thank you for taking the time to share your kind words about your recent stay at SO/ Berlin Das Stue. We\'re delighted you enjoyed the peaceful surroundings and stunning views of the Tiergarten. I\'m glad my assistance with your dining arrangements enhanced your visit. Thank you so much for your very kind words! Your recognition means a lot and truly motivates both me and my team. Thank you also for your understanding regarding the minor housekeeping issues. We\'re pleased our team could resolve them quickly! We look forward to welcoming you back soon for another memorable stay. Best regards, Mattia Paino Head of Guest Relations

Very relaxing

Customer review rating 4.5/5

Michael C. Couples - Confirmed reviews ALL

Lovely long weekend in Berlin for the 1/2 Marathon. Room was lovely, loved the terrace and Zoo view, and the bar and terrace were very comfortable & relaxing.

Dear Michael C., Thank you so much for your kind review! We’re delighted to hear that you had a wonderful long weekend in Berlin for the half marathon and that you enjoyed your room, especially the terrace with the view of the zoo. It’s also great to know that you found our bar and terrace comfortable and relaxing — exactly the atmosphere we strive to create! We hope to welcome you back soon for another memorable stay. Warm regards Mattia Paino Head of Guest Relations

very nice location

Customer review rating 4.0/5

Anjola A. Business - Confirmed reviews ALL

Overall, the experience was great — the staff was friendly and the food was good. However, I had a couple of issues during my stay. Although I requested room cleaning three times, the cleaning staff never actually cleaned the room or changed the towels. Unfortunately, they didn’t speak any English, which made it difficult to communicate, so I ended up with an uncleaned room throughout my stay. Another issue is that even though I paid for everything at the hotel on the day of checkout, the credit card guarantee is still blocked as of today.

Dear Anjola A., Thank you for taking the time to share your experience during your recent stay with us at SO/ Berlin Das Stue. We are delighted to hear that you enjoyed our prime location, friendly staff, and good food. Your positive feedback is truly appreciated. However, I would like to extend my sincerest apologies for the inconveniences you encountered regarding room cleaning and communication with our staff. Regarding the issue with your credit card guarantee, I understand how frustrating this can be. Typically, the hold on the card is released by the bank within a few days after checkout. However, I will make sure to contact our acconting team and will make sure it will be released as fast as possible. It was a pleasure to meey you and your collegues, I hope you had a great IHIF. See you soon! Sincerely, Mattia Paino Head of Guest Relations

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Other web-users rate our hotel

  • 263 reviews 9.1/10 Location
  • 407 reviews 7/10 Room
  • 505 reviews 8.2/10 Service
  • 9 reviews 7.9/10 WiFi
  • 234 reviews 9.4/10 Vibe
  • 172 reviews 8.1/10 Breakfast
  • 164 reviews 8.1/10 Comfort
  • 135 reviews 8.3/10 Amenities

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