Fantastic hotel and location. Extremely helpful staff. Always attending to you. Bad experience with broken shower - had to switch rooms. Second room with Balcony :-) but with a full ashtray - which was never emptied the 4 nights I stayed with SO/Das Stue

I stayed with my girlfriend for a long weekend in Berlin. We enjoyed the view over the tiergarten and had a great starting point for all our walks and adventuresy

After having previously stayed at Sofitel am Ku'damm for more than 20 times, we had to look for a "new home" and Das Stue - despite being a bit overpriced and unconveniently located - felt right efter having had to cancel several trips the last two years. Having read some critical reviews, I was a bit concerned about on what to expect. I called you with some requests and questions beforehand and got excellent service! Both friendly and professional. We arrived already in the morning but were happily welcomed to register. Getting the room was slightly delayed (probably due to my requests) but was handled very nicely and with an eye for good customer care. The room was both a pleasant surprise and much what I had requested. The only thing missing was the "altbau ambiance" but was of course present in the hotel elsewhere. Slight wear and tear in the room was to be seen, not expected in at a SO/ quality level (compared to SO/ St Petersburg which was flawless a few years ago ). The only bigger problem occured with the shower drainage as it was clogged and needed urgent attention before one could use the shower properly. Luckily housekeeping managed to somehow clear it in the evening while we were out, but the problem obviously will need further attention. Generally, overall cleanliness was very good and we felt comfortable and safe. Breakfast was of a slight concern - as the expectations were high and we wanted to avoid crowds. We usually like to sleep late, but now being very early we were fortunate to enjoy a perfect breakfast. The menu was nice and covered the most. Service was very friendly and without any excess waiting. By the time we left, the restaurant was already busier and the pace had become somewhat different. All in all, a very pleasant experience. Was thinking of giving you an 8, but your staff is worth much more.

I love the hotel, but you guys really need to replace your food offering at the Bar and room service. This is the same menu for well over a year.

Very nice decoration and interior, beautiful lightening. The very special and unique point is the location, next to the Zoologische Garten. If you look outside the window, you can directly see some ostriches and antipopes.

Very nice and stylish hotel. Great location. Pleasant staff. But not high on room cleanliness

The experience was great and your in house restaurant is amazing. However, a few issues which I pointed out to your reception. 1. Housekeeping should give you more than three seconds before busting your door open. Sometimes they wouldn't even ask if anyone was inside before breaking the door open. 2. Air condition wasn't working at all 3. Safety box stopped working on three occasion because I pushed a wrong button. I had to get the mechanic to come a fix it, which is inconvenient. 3. We kept having mirroring issues with our phones to the TV. 4. We booked a spa appointment for our last day and had it confirmed. I even called the reception that morning to confirm and you said it was confirmed. When we showed up to the appointment, and the spa was clueless about the appointment.

Very nice place in a good location The staff was very friendly and helpful always there for us Thank you

From start to finish the staff made my time in Berlin one of the most memorable trips of my life.

We stayed at a SO Suite, and the room was incredible. Check-in and support during our stay was also as good as expected from a 5 star hotel. The spa was incredible as well, albeit with a very complicated booking process involving a lot of calls back and forth with the reception. Breakfast service was the biggest disappointment. On Sat and Sun mornings they were clearly overwhelmed, and waiting times were up to one hour to be served. Food was fantastic, though. Despite the hiccups, we would very much recommend the hotel!

Extremely nice staff , great service and room. Loved the bar!! Will be back soon !

So, finally another, and amuch awaited stay at Das Stue in Berlin. Even tough the jaws of a crocodile welcomes you in the entrance it is a warm and heartfelt welcome. Care for details are immediately noticeable, like the sombre colors, the clever lightning and relaxing ambience, manifested in the personal check in. Never find any complains about the rooms but I would rather have had a Zoo-view which I ordered. But this was a short stay (two nights) so I let it be. Everyone is kind and discreet at this hotel so you can work in a corner without anyone bothering you, except for the occasional question from staff if you will need anything. Breakfast is top notch, however 5€ for each coffee seams unnecessary when you are a returning guest. Regardless of those minor flaws Das Stue remains my favorite stay in Berlin. I will be back.

Such a nice stay! Hotel and rooms are amazing! The staff SO service minded and professional! Definitely coming back! Food was excellent and the location was perfect! We asked for a room with balcony which was even more perfect!

The management and the staff at the STUE succeeded to make this stay again a very pleasant one, despite the current redtrictions due to the Corona crisis. Very flexible room service and a high level of attention for their guests !

The building itself is a treat for the eyes, my bedroom was so stunning, a mix of design and total comfort! Welcome drink and fresh fruit were such a lovely touch. Location was very good and enjoyed being so close to the park. Staff was very friendly and professional