Mercure Hotel Berlin Zentrum 3.5 stars

Name: 3-Star Mercure Hotel Berlin Zentrum - ALL
Address: Fuggerstr 8, Berlin, 10777, DE
Telephone: +4930213030
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 207 reviews

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Fuggerstr 8, 10777 Berlin, Germany

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Mercure Hotel Berlin Zentrum

Hotel for travellers looking for local and authentic experiences

The traditional West Berlin is fresher than ever: points of interest such as the KadeWe, Kurfürstendamm and Memorial Church are very popular. Our 3 star Mercure Hotel Berlin Zentrum is a short walk from the heart of the city center. All of our 78 comfortable rooms are air-conditioned and have free WIFI. Comfortable beds ensure a restful night, and our extensive buffet breakfast will help you start the day full of energy.

The 3* Superior Mercure Hotel Berlin Zentrum is in the middle of action between the Zoo and Potsdamer Platz. Perfect for a walk to KadeWe, the world-famous Kudamm and many other highlights of megalopolis. Berlin is a city of attractions, culture, art and architecture. It offers more than 150 concert halls, theatres and stages, 3 opera houses, countless cinemas and about 170 museums.

Berlin has always been an exciting place, but this metropolis has now morphed into a true tourist hotspot, becoming one of Europe's most popular travel destinations. Discover the fascinating, unique atmosphere of the capital for yourself!

We are very pleased to welcome our guests to the Mercure Hotel Berlin Zentrum and the trendy neighborhood nearby.

Jessica Beardmore, Hotel Management

Hotel extras

24/7 beverage station in the lobby
78 air-conditioned and modern rooms
Central location in the City West
5 minutes walk to KadeWe, Memorial Church, Kurfürstendamm
Optimal transport links to bus and metro - 5 minutes walk

Our accommodation(s)

Room

Standard Room with double or twin beds

2 pers. max
13 m² / 139 sq ft

Bedding 1 x Double bed(s) and 2 x Joinable bed(s)

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Room

Superior Room with queen-size bed

2 pers. max
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)

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Room

Privilege room with 1 double bed

3 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Corner Room

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Room

Standard Single Room

1 pers. max
13 m² / 139 sq ft

Bedding 1 x Single bed(s)

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Hotel location

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 Berlin
Germany

GPS:52.499228, 13.347975

+49 30 213030

+49 30 21303160

HAUTBAHNHOF

Railway station

Access: 5 km / 3.11 mi 1 hrs walk / 15 min drive

GEDAECHTNISKIRCHE

Historic monument

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

SIEGESSAEULE

Historic monument

Access: 2 km / 1.24 mi 25 min walk / 7 min drive

POTSDAMER PLATZ

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 10 min drive

SONY CENTER

Entertainment/theatre district

Access: 3.1 km / 1.93 mi 25 min walk / 10 min drive

CHECKPOINT CHARLIE

Tourist attraction

Access: 4 km / 2.49 mi 50 min walk / 10 min drive

BRANDENBURGER TOR

Historic monument

Access: 4.5 km / 2.8 mi 45 min walk / 15 min drive

ALEXANDERPLATZ

Tourist attraction

Access: 6 km / 3.73 mi 1 hrs 10 min walk / 15 min drive

FERNSEHTURM

Tourist attraction

Access: 7 km / 4.35 mi 1 hrs 10 min walk / 18 min drive

THE BERLIN WALL

Historic monument

Access: 8 km / 4.97 mi 1 hrs 30 min walk / 20 min drive

KADEWE

Shopping centre/mall

Access: 600 m / 0.37 mi 8 min walk / 2 min drive

KURFUERSTENDAMM

Shopping district

Access: 2.4 km / 1.49 mi 25 min walk / 8 min drive

HACKESCHER MARKT

Shopping district

Access: 6.4 km / 3.98 mi 1 hrs 10 min walk / 15 min drive

Potsdamer Platz

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Grab & Go Station 24/7

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 207 reviews

Zach B. Friends - 6/9/2026 Confirmed reviews ALL

Peter B. Business - 6/8/2026 Confirmed reviews ALL

Andreas N. Families - 6/5/2026 Confirmed reviews ALL

Ray Business - 6/1/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that our hotel did not meet your expectations of the Mercure brand. At the same time, we would like to provide some clarification regarding several points raised in your review. The design, size, and features of our rooms correspond to the room category you booked and are represented on our official booking channels. Naturally, perceptions of room size, brightness, and overall design can vary from guest to guest. We take your feedback seriously; however, we cannot agree with the statement that the published images are misleading. You also mentioned that a room change would not have altered your opinion of the hotel. Approximately 30 minutes after check-in, you approached the reception desk and immediately requested to cancel your stay. As you had already decided to leave the hotel at that point, we were unfortunately not given the opportunity to explore alternative options or work together on a solution that may have improved your experience. We are particularly sorry to read your comment that our team was unwilling to assist. Our reception staff listened to your concerns, explained the situation, and remained available to provide further assistance. However, as your request was limited to an immediate cancellation of a non-refundable reservation, we were unable to accommodate that request. While we fully respect your personal opinion of the hotel, we would also like to note that you did not raise any concerns regarding cleanliness and that the room category booked was provided as reserved. We regret that we were unable to meet your expectations and wish you all the best in your future travels. Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Martin A. Families - 5/30/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your impressions with us. We are sorry that your stay did not meet your expectations in all respects. Our team places great importance on a courteous and attentive welcome so that our guests feel at home from the very beginning. We regret that this impression was not conveyed to you. Your perception of the room size and value for money is also important to us. Our aim is to provide a comfortable environment and an appropriate overall value in every category. We greatly appreciate your feedback, as it helps us to align the guest experience consistently with our service culture and the well-being of our guests. It would be a pleasure to have the opportunity to convince you of our high service standards on a future occasion. We look forward to welcoming you back. Best regards, Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Web-users rating

Other web-users rate our hotel

304 reviews 9.5/10 Location
372 reviews 6.3/10 Room
294 reviews 8.4/10 Service
8 reviews 7.1/10 WiFi
209 reviews 5.7/10 Comfort
150 reviews 6.5/10 Breakfast
148 reviews 8.6/10 Cleanliness
83 reviews 4.9/10 Vibe

27 reviews 9.5/10 Location
31 reviews 6.1/10 Room
31 reviews 8.8/10 Service
16 reviews 5.7/10 Comfort
14 reviews 8.9/10 Cleanliness
9 reviews 4.5/10 Vibe
8 reviews 3.4/10 Amenities
5 reviews 6.7/10 Breakfast

19 reviews 9.5/10 Location
21 reviews 6.9/10 Room
24 reviews 8/10 Service
12 reviews 8.3/10 Cleanliness
11 reviews 6.6/10 Breakfast

9 reviews 9.6/10 Location
11 reviews 6.4/10 Room
9 reviews 8.3/10 Service
6 reviews 8.8/10 Cleanliness
5 reviews 6.7/10 Breakfast

9 reviews 9.5/10 Location
18 reviews 5.5/10 Room
11 reviews 8.6/10 Service
12 reviews 5.6/10 Comfort
8 reviews 6.4/10 Breakfast
5 reviews 4.6/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Hotel Berlin Zentrum, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Hotel Berlin Zentrum regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.