Mercure Hotel Berlin Zentrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 86 reviews

Mercure Hotel Berlin Zentrum - Image 1
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Description

Hotel extras

  • 24/7 beverage station in the lobby

  • 78 air-conditioned and modern rooms

  • Central location in the City West

  • 5 minutes walk to KadeWe, Memorial Church, Kurfürstendamm

  • Optimal transport links to bus and metro - 5 minutes walk

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 Berlin
Germany

GPS:52.499228, 13.347975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Grab & Go Station 24/7

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  86 reviews

Customer review rating 4.0/5

Enno H. Friends - Confirmed reviews ALL

The hotel is conveniently located in a quiet street near the Nollendorf Platz underground station. It is small but clean and well maintained. The bed was very comfortable. Great shower.

Dear Guests, Thank you very much for your positive feedback and kind words regarding our location, the well-maintained condition of the house, as well as the comfort of the bed and shower. We are very pleased that you felt comfortable with us. Such feedback confirms our commitment to providing guests with a pleasant and relaxing time in a central yet quiet environment. We look forward to welcoming you again on your next visit to Berlin. Best regards, Mercure Hotel Berlin Zentrum Mirat Capli Customer Service Assistant

Customer review rating 5.0/5

Chris B. Families - Confirmed reviews ALL

Very well priced, considering the location. Staff very helpful.

Dear guest, We are delighted that you enjoyed your stay at the Mercure Hotel Berlin Zentrum. It is always nice to hear that our staff made a good impression. Your kind words are a wonderful endorsement for the entire team. We look forward to welcoming you back soon. Kind regards, Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 3.0/5

Thomas P. Solo - Confirmed reviews ALL

The hotel is very basic, other Mercure properties I have been in the past are far better. Some staff members were very friendly and guest oriented and some others not at all.

Dear guest, We are sorry to hear that your stay with us did not meet your expectations. We always strive to provide our guests with a high standard of service and comfort. It is disappointing to read that we were unable to meet your expectations in this case. We value your opinion and thank you for sharing your impressions with us. All feedback is a valuable tool for us, as it helps us to continuously improve and offer our guests the best possible experience. Kind regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 5.0/5

Thomas H. Business - Confirmed reviews ALL

Ruhig gelegen und nettes Personal

Sehr geehrter Gast, Es freut uns zu hören, dass Sie die ruhige Lage unseres Hotels und die Freundlichkeit unseres Personals schätzen. Ihre positive Rückmeldung ist eine große Ermutigung für unser Team, das stets bemüht ist, hervorragenden Service zu bieten. Es war uns eine Freude, Sie bei uns zu begrüßen und wir freuen uns auf Ihren nächsten Besuch im Mercure Hotel Berlin Zentrum. Mit freundlichen Grüßen Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Customer review rating 4.5/5

Ralf S. Business - Confirmed reviews ALL

Gutes Hotel mit wirklich zentraler Lage. Alles in allem durchaus empfehlenswert.

Sehr geehrter Gast, es freut uns sehr, dass Sie Ihren Aufenthalt im Mercure Hotel Berlin Zentrum genossen haben und unsere zentrale Lage schätzen. Es ist immer erfreulich zu hören, dass unsere Gäste ihre Zeit bei uns empfehlen. Wir hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen. Mit freundlichen Grüßen Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Other web-users rate our hotel

  • 288 reviews 9.2/10 Location
  • 355 reviews 6.2/10 Room
  • 281 reviews 8.3/10 Service
  • 6 reviews 7.1/10 WiFi
  • 197 reviews 5.2/10 Comfort
  • 150 reviews 6.7/10 Breakfast
  • 133 reviews 8.1/10 Cleanliness
  • 83 reviews 4.3/10 Value

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