Mercure Hotel Berlin Zentrum 3.5 stars

Customer review rating (ALL Rating) 4.4/5 114 reviews

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Mercure Hotel Berlin Zentrum - Image 1
Mercure Hotel Berlin Zentrum - Image 2
Mercure Hotel Berlin Zentrum - Image 3
Mercure Hotel Berlin Zentrum - Image 4
Fuggerstr 8, 10777 Berlin, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified hotel

  • 78 air-conditioned and modern rooms

  • Central location in the City West

  • 5 minutes walk to KadeWe, Memorial Church, Kurfürstendamm

  • Optimal transport links to bus and metro - 5 minutes walk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 Berlin
Germany

GPS:52.499228, 13.347975

Telephone
Fax +49 30 21303160

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Grab & Go Station 24/7

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  114 reviews

TripAdvisor Rating  4.0/5  807 reviews

Happy to visit same place again

Customer review rating 4.5/5

Denis N. Solo - Confirmed reviews ALL

Friendly staff, feeling me welcome :)

Excellent location

Customer review rating 4.5/5

Bruce S. Solo - Confirmed reviews ALL

Nice hotel , comfortable bed. Good location

Excellent hotel!

TripAdvisor rating 5.0/5

JordanE311 Friends getaway - TripAdvisor review

This is such a great hotel and would highly recommend if you are planning a trip to Berlin. The staff (everyone from front desk, breakfast staff, cleaners and maintenance) are so friendly and welcoming. The front desk staff are outstanding and exceptional - very helpful and wonderful smiles! The room I had was very comfortable and fairly quiet at night. The shower is really great with hard water pressure. The hotel is centrally located and close to shops, plenty of gay bars and restaurants. I will definitely be back when I return to Berlin.

Thank you Jordan for your wonderful review! We are very much looking forward to welcome you again! :) Best wishes from Berlin, Mercure Hotel Berlin Zentrum Marianne Skarupke Junior Manager Revenue & Quality

Pleasent hotel with good service.

Customer review rating 4.5/5

Leif A. M. Solo - Confirmed reviews ALL

Central location near Wttenbergplatz and Kudamm. Missing nothing. Would love to stay there again.

Thank you so very much for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Very much looking forward to welcome you again. Sincerely, Mercure Hotel Berlin Zentrum Marianne Skarupke Junior Manager Revenue & Quality

Great location, safe, modern clean lodging in between 2 metro stations

TripAdvisor rating 4.0/5

Pedro L TripAdvisor review

This is a surprisingly small hotel (just 13 rooms on each of six floors) but it was very comfortable, clean and perfectly located less than ten minutes from two different metro stations, in the middle between them. It's also near two local supermarkets. Front desk is staffed 24/7 and housekeeping is available daily but only upon request. The only issue I had was with the bath gel container attached to the shower wall not working (the pump was jammed). So I had to get out, wet, go find one I had packed with me from a previous hotel, and get back in to use that instead. A maintenance worker did respond quickly when I went down to tell them (phone wasn't working at the time either) and he confirmed it was broken, confiding that it was a manufacturer issue happening in other rooms as well. He replaced it with a new working one and all was fine after that. Still, I'd recommend testing that as well as the shampoo before getting in the shower, just in case, when you check in. My room rate didn't include breakfast (it seems most don't, in Europe, in my experience) so I cannot comment on the food. Daily newspaper was provided and there is one small working elevator. I would stay here again.

Dear Pedro, thank you for your positive review of your stay at the Hotel Mercure Berlin Zentrum and providing us with valuable feedback. We are delighted that you found the hotel to be comfortable and conveniently located near two metro stations and two supermarkets. We apologize for the inconvenience you experienced with the bath gel container being jammed, and we are glad that our maintenance team was able to quickly respond to your request. Furthermore, we would like to inform you that due to the structure of our building, our room categories vary in size. For longer stays in our city, we recommend the spacious Superior or Privilege categories. We look forward to welcoming you back for another pleasant stay! Best regards Mercure Hotel Berlin Zentrum Mirat Capli Assistant Customer Care

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Other web-users rate our hotel

  • 283 reviews 9.4/10 Location
  • 362 reviews 6.5/10 Room
  • 330 reviews 8.7/10 Service
  • 5 reviews 10/10 WiFi
  • 220 reviews 7.6/10 Breakfast
  • 211 reviews 5.2/10 Comfort
  • 158 reviews 7.8/10 Cleanliness
  • 78 reviews 4.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.