Customer review rating 4.7/5 6,705 reviews
ALLSAFE approved hotel
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An ALLSAFE certified hotel
Free WiFi throughout the hotel
18 flexible conference rooms with daylight, some with terrace
Parking garage with direct hotel access
Good accessibility to the main railway station, trade fair and airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Our 377 rooms and suites are as stylish as they are functional and have all of the modern amenities you would expect.
* Subject to availability
* Subject to availability
Number of meeting rooms: 32
Maximum size: 686 m²
Maximum capacity: 458 people
Maximum banquet capacity: 400 people
100% genuine reviews from our guestsFind out more
Located in the centre, gold status not honoured, idiotic checkout
Johannes Business - 01/02/2021 Confirmed reviews ALL
Location is fine, parking is interesting in terms of space. Gold status was not honoured, no free drink, no upgrade (middle of the lockdown so I guess rooms were available). At checkout my amex gold card went through fine, but his system said failed, I had to send a copy of the statement om my phone that showed the deduction to be allowed to leave. Next time I will wear a suit and pull up in a rolls royce, perhaps that will work.
Business trip in corona times
t_geppert Business - 15/01/2021 TripAdvisor review
Top service as usual, even in these difficult corona times. The whole team was really careful about all the corona restrictions and they were still able to provide a first class service. Thank you for another great experience in your hotel.
Always a great choice
Marisa Business - 13/01/2021 Confirmed reviews ALL
Excellent service despite C19 chall9, very motivated and helpful team. Location very central in centre of Berlin. Renovated not long ago and very modern, elegant and good quality facilities.
Martin P. Business - 25/11/2020 Confirmed reviews ALL
very warm and personal, I felt very welcome
Above and beyond!
Guest Couples - 05/11/2020 Confirmed reviews ALL
I’ve been working within the hospitality and service industry for many years. To me true service is about going the extra mile for your guest. During our stay at the hotel I’ve had multiple positive encounters with the staff members, were they very helpful and professional. The hotels measurements surrounding the COVID virus were sufficient, but also did harm our overall experience.
Our most recent 20 reviews
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