Pullman Berlin Schweizerhof Hotel

HI, The actual stay in the hotel was great but I haven't received my invoice/receipt yet so can't claim back my expenses. I received this survey so phoned to chase the invoice but still haven't received it. So will need to phone again if I still haven't received it in the next week.

Very nice hotel. Good location. Large and modern rooms. Good service (including at the bar, The Blend, where the staff is now more efficient). I am a regular guest at this hotel and would certainly recommend it. However, I was not lucky during my recent stay: problem with magnetic keys which did not work for several hours; disturbing noise in my room due to defective air conditioning on the roof. Fortunately, the staff was able to manage and solve both problems quite quickly. I am not fully satisfied with the spa: many guests do not respect the "free textile zone" (something usual in Germany), which may be embarrassing; some guests talk very loudly in the sauna, which should be a quiet area devoted to rest. I suggest to put more visible signs to remind guests of basic rules. Overall, this hotel is an excellent pick either for business or leisure trips. And generally a good value for money (this depending on periods of the year).

We had a good stay, but why did the bar close so early, when there were lots of corporate guests still trying to order?

The quality of the breakfast is better than i expected. and the room is quite good, spacious. will consider booking the same hotel if i visit Berlin again.

Comfortable. Wonderful facilities Great breakfast.

Several colleagues had their suitcases checked while away from the room. Others had valuables stolen. Cleaning does not meet price of room. Bar services poor. Dining menu poor.

Booking process was convenient, staff helpful and willing to go the extra mile. Rooms always comfortable, clean and well maintained. Location excellent. Breakfasts of good quality, bar area and staff always welcoming. Overall a pleasure to stay at the Pullman Berlin.

I have been staying at the hotel for the past 3 years for fruit logisica. Location is great but this year I had issues in my room- the shower was clogged, the rail on the wall next to the hanger fell off and cleaning was not great. Of course, the entire experience changed with the theft incidents amongst my colleagues and then I was not feeling safe keeping things in my room.

3 night stay during Fruit Logistica.

Professional, clean, a lot opportunity for business and privat, friendly etc Highest recommendation my side

I really liked the hotel. The room was great. Very comfortable bed. Some construction work on outside but that is to be expected from time to time in a fantastic city. I loved the spa. Very relaxing. Well located with two major stops ten minutes walk in either direction. The only negative point I have to say is that the staff was not impolite but unfriendly. It made us feel unwelcome and so although everything else in the hotel was excellent I would be slow to make a return trip.

Anazing stay, front desk(tobias & reception trainee very professional ), bar( Rosa), housekeeping & breakfast ambassadors (Stephanie) very humble and helpful . Enjoyed the stay but unfortunately it was short stay but will be back again soon for longer stay.

The staff were incredibly helpful and went above and beyond to make our stay enjoyable. We had a great time and can not recommend this hotel enough.

Very nice stay with sumptuous breakfast buffet and ultra comfortable bed. The hotel bar is lively and stylish but still holds a relaxed atmosphere, thanks to the friendly staff. The location is central but quiet.

A totally smooth stay at this property. It certainly felt more functional than form-ey which I’m sure the marketing gurus would describe as ‘clean, minimal’ but in reality is more ‘clinical and characterless’. Staff were very friendly and sorted out one small issue with the wc very promptly. A little pricey for what it was and annoyed that Accor did not honour my best-rate guarantee because I found a cheaper rate for the same hotel that included breakfast on top after I booked with Accor directly.