Pullman Berlin Schweizerhof Hotel

positive: Gym opened negative: Bed was uncomfortable (subjective assessment)

Good - but I must admit that the Registration evertime takes forwever. Even during Covid19 with very few guests and no line - registratino takes 5-10 minutes!! There must be something wrong with the Registration process, Computer System whatever. When you arrive after a Long working day you want a ´quick Registration - especially when you are a frequent guest.

warm welcome from the staff great design big rooms and nice view

+ Good location (close to shops, restaurants, zoo, subway etc.) + Comfortable bed + Delicious breakfast + Friendly and helpful staff + Room nicely equipped (good lighting, desk, armchair, slippers etc.) - The only element I did not like that much was the view over a concrete courtyard (no nice or relaxing view to admire)

We enjoyed our stay - and particularly liked the large well-maintained pool and large breakfasts

We stayed 2 nights for my wife’s birthday. We were very impressed. Room was spacious, clean and modern, beds extremely comfy. Food at breakfast was gorgeous. Hotel was in a great location. We had a lovely time

Really enjoyed our stay, front of when we arrived and for the duration of our stay, were fantastic and a credit to the hotel, for that reason alone we will be back. It was my second time at the hotel and will continue to recommend to family and friends.

Meeting roms for three days - lots of parts to porganise, staff were so helpful!

room was too close to the elevator.

The Hotel was very good , the only beef we had was that you couldn’t leave the window open to get air as the noise outside was constant and sleep was not forthcoming. So you close the windows then you wake up stuffy and not rested at all. The air con didn’t seem to do anything regarding air! The breakfast choice was excellent, especially the Bircher, you won’t starve here. We had dinner on one evening and the food and service was satisfactory. After being dropped off the Airport bus at the Railway Station,. If you don’t want to walk to the hotel, ( about 10/15 mins) you could always jump on the 300 bus which run every 6 minutes ish and virtually drop you off outside the hotel You don’t even have to buy a ticket, you can use your airport bus ticket. That’s one of the great things about Berlin public transport, you buy a standard ticket and you can travel for two hours on the bus, train, tram etc using the same ticket. Completely legal. Pity the hotel don’t tell you that! Isn’t that customer service? Will definitely visit Berlin again and would only stay at this hotel providing I could be given a room at the rear of the hotel, which I’m guessing would be quieter at night. I think the hotel management, should stay over in the rooms to get a feeling what the guests have to put up with, having booked for 6 nights I was glad to get home for a decent nights sleep. So on this trip we were disappointed with the room we were allocated.

Nice, clean comfortable rooms, Nice spa and pool, good breakfast and restaurant. good relation value for money

The Pullman is a beautiful hotel conveniently located near the Tiertegarten as well as the Zoo and other important landmarks in central Berlin. Nicely designed rooms, comfortable beds and pillows, spacious bathrooms, a GORGEOUS pool and spa facility - it's the perfect spot to retreat to after a wild night out in the city or a day of sight-seeing. I'm a runner and the printed maps to help navigate through the gardens and neighborhoods were very much appreciated and thoughtful. However, what makes this hotel stand out is their wonderful staff - particularly Ise, Alina, Tobias, and Lusine. They regularly went above and beyond every day to make sure we were comfortable and happy - and during a particularly hectic conference season! They really make the difference between a hotel and a home. Thank you!!!!

We came for 4 days with the kids to visit friends and family in Berlin. The hotel experience made our stay even more enjoyable. Quality room (the upgrade in suite was unexpected and really great!), very comfortable, nice spa and swimming pool. Great fitness studio. Enjoyable massages. The personnel was very helpful and friendly. Blend was a little bit too "weird" for the kids, but the standard meals did the trick! I am coming back a few times to Berlin this year, and I will definitely come back to the same hotel.

Very enjoyable stay. Great location. very good service and customer oriented.

The reception was not at all helpful and had an arrogant attitude