Pullman Berlin Schweizerhof

Customer review rating (ALL Rating) 4.4/5 3,117 reviews

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Description

Hotel extras

  • Located at the Zoological Garden and only a few steps from Kurfürstendamm

  • Free WIFI throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Fit&SPA-Lounge with pool

Our accommodation(s)

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Germany

GPS:52.506158, 13.343712

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLEND BERLIN KITCHEN AND BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,117 reviews

TripAdvisor Rating  4.5/5  4,475 reviews

Certificate of excellence 2024

Very comfortable stay , but please improve the wifi

TripAdvisor rating 4.0/5

Anthony R TripAdvisor review

The Pullman in Berlin is a very comfortable modern hotel , excellent location close to transport and taxis just outside. I stayed on the third floor at the far end of the corridor room 355, comfortable clean bedroom, and bathroom but some upkeep work is needed with a small spot on the ceiling could do with some fresh paint, otherwise powerful shower. The only thing that was a let down was the poor wifi signal that kept cutting me off from it while using my tablet in my room, may I suggest that how about you use some signal wifi boosters at the end of the corridors this would improve the network a lot. The dining areas in the hotel comfortable and in the blend bar and lounge excellent choice of beverages and food , breakfast has plenty of choice in the morning , the staff did their best to make sure everything well stocked and the cocktails in the bar excellent choice, spa and pool very clean and comfortable. My only concern was with paying a deposit when I checked in (€240) which I hope will be given back when I checked out yesterday (2nd december) given the rate I pay for the stay and then had to pay for city tax at the end , I feel that this needs to be reviewed , not saying that nothing was wrong but just felt a bit taken advantage of , I have stayed in a number of decent hotels in Europe and never had to pay that much for a deposit. Otherwise my stay was comfortable regardless of this issue.

Customer review rating 3.0/5

Thanyawan S. Couples - Confirmed reviews ALL

The overall experience was very inconvenient. The elevator was extremely slow, there was no heater, and the bed was sagging and uncomfortable. Everything in the room appeared quite old, and the bathroom was dirty with visible black stains. This condition does not reflect the standard one would expect from a Pullman hotel.

Dear Thanyawan, Thank you for taking the time to share your feedback with us. We sincerely regret that your recent stay did not reflect our usual standards. Our team takes pride in maintaining modern facilities and comfortable accommodations, and we apologize for the shortcomings you experienced with room amenities and bathroom upkeep. Please know we have shared your comments with our housekeeping and maintenance teams to prevent recurrence. While we regret this experience, we hope you might consider returning to enjoy our central location near Kurfürstendamm shopping district and Tiergarten park. Our breakfast buffet and indoor pool remain popular highlights many guests appreciate. We hope that we may be able to welcome you back. Best wishes, Hotel Pullman Berlin Schweizerhof, General Manager

Super stay

TripAdvisor rating 5.0/5

Animefan1980 TripAdvisor review

Feeling like home at Pullman Berlin Hotel after a long flight. Check-in was easy and fast and a comfortable suite was waiting for a very good sleep. Looking very forward at their food and beverage.

Dear Guest, Thank you for your great feedback. We are delighted to hear you found comfort in our accommodations after your journey. It is wonderful that our check-in process met your expectations and that your suite provided the restful environment you deserved. Our team takes pride in creating welcoming spaces for travelers to recharge. We hope to see you again in the future! Kindest regards, Hotel Pullman Berlin Schweizerhof, General Manager

Customer review rating 4.0/5

Jose L. Families - Confirmed reviews ALL

All went smoothly except for my request for park view that was not attended, the lifts that were being replaced and were quite slow due to that and the fact that the breakfast was quite expensive (35€/pax/day) with somewhat limited variety and without a decent orange juice.

Dear Jose, Thank you for taking the time to share your review. We appreciate you highlighting the smooth aspects of your stay and our team’s welcoming approach. That said, we sincerely regret some elements fell short of your expectations. Our team strives to honor special requests whenever possible, and we acknowledge the temporary lift maintenance impacted convenience. Regarding dining, our breakfast buffet offers certified coffee and fresh smoothies alongside rotating international options. Nonetheless, we hope our central location near Tiergarten Park provided convenient access to Berlin’s attractions during your family visit. We hope we have the opportunity of seeing you again in the future. Kind regards, Hotel Pullman Berlin Schweizerhof, General Manager

Customer review rating 4.5/5

Peter S. Business - Confirmed reviews ALL

Positiv

Lieber Peter, Ganz herzlichen Dank für Ihren Besuch bei uns und das Feedback dazu. Wir freuen uns sehr, dass Sie eine positive Erfahrung bei Pullman Berlin Schweizerhof gemacht haben. Besonders schätzen wir, dass Sie unsere freundliche und kompetente Betreuung hervorgehoben haben. Unser Team gibt stets sein Bestes, um unseren Gästen einen angenehmen Aufenthalt zu bieten. Dennoch nehmen wir Ihre Anmerkung zur Datenaufnahme ernst. Als langjähriger Stammgast sollten Sie natürlich von einem reibungsloseren Prozess profitieren können. Abschließend positiv gesehen, hoffen wir, dass Sie die zentrale Lage unseres Hotels in Berlins City West nutzen konnten. Die Nähe zum Kurfürstendamm und dem Zoologischen Garten bietet viele Möglichkeiten für Geschäftstreffen und Entspannung. Hoffentlich beehren Sie uns bald wieder. Freundliche Grüße Sven Fritzsche, General Manager

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Other web-users rate our hotel

  • 1,230 reviews 8.8/10 Location
  • 1,869 reviews 7/10 Room
  • 1,978 reviews 8.1/10 Service
  • 125 reviews 3/10 WiFi
  • 1,139 reviews 8.6/10 Breakfast
  • 882 reviews 7.1/10 Comfort
  • 774 reviews 5.9/10 Cleanliness
  • 609 reviews 8.2/10 Pool

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