Pullman Berlin Schweizerhof

Pullman Berlin Schweizerhof

Customer review rating (ALL Rating) 4.6/5 2,054 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Free WiFi throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Pool opening hours: 6:30 a.m. to 9:00 p.m. daily

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Germany

  • 200:  200 BUDAPESTER STR

  • X9:  X9 ZOOLOG. GARTEN

  • U2:  U2 WITTENBERGPLATZ

  • U9:  U9 ZOOLOG. GARTEN

  • S5, S7, S9:  S5, S7, S9 ZOOLOGISCHER GARTEN

  • By plane

    BERLIN SCHOENEFELD At 22.5km / 13.98 miles

  • By plane

    BERLIN TEGEL At 9km / 5.59 miles

  • By train

    BERLIN HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS:52.506158, 13.343712

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BLEND BERLIN KITCHEN & BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from city’s ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Our accommodation(s)

Our 377 rooms and suites are as stylish as they are functional and have all of the modern amenities you would expect.

Our guest reviews

Our guest reviews for
Pullman Berlin Schweizerhof

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,054 reviews

TripAdvisor Rating  4.5/5  4,296 reviews

Certificate of excellence 2022

Plastic mattress protector

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The low quality plastic under-layer is unworthy of a hotel of this aspiration Room service dishes were not cleaned up fir at least two days at a neighbor's door (room 303) The Spa closes to early for business guests

Junior Suite not worth the money

Customer review rating 3.5/5

Marc Business - Confirmed reviews ALL

I visit the hotel for ten years once a year. This year, I booked a junior suite which was disappointing as it simply consist of two connected rooms, e.g. one half as essentially empty.

Nice big room and good service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Reception and housekeeping services were perfect: efficient and friendly. The location is good for commuting, shopping and for leisure walks in Tiergarten park. The the swimming pool is big enough for a relaxing morning swim. The room was soundproof and had good facilities for work as well as relaxing.

Dear Sirpa L., We very much appreciate your comments regarding your stay at the Pullman Berlin Schweizerhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Nicole Pohlandt

Nice big room, swimming pool and good service

TripAdvisor rating 5.0/5

Sirpa189932 Business - TripAdvisor review

Reception and housekeeping services were perfect: efficient and friendly. The location is good for commuting, shopping and for leisure walks in Tiergarten park. The the swimming pool is big enough for a relaxing morning swim. The room was soundproof and had good facilities for work as well as relaxing.

Pleasant stay

Customer review rating 4.0/5

Anas Solo - Confirmed reviews ALL

The hotel is located in a lovely area and is close to many sights and restaurants as well as Zoologischer Station which can take you to most other sights very quickly. The room was spacious and had calming decor. The main problem I had during this stay was the lack of responsiveness from all of the options provided on the in-room phone. I attempted to call room service multiple times on multiple nights but each time nobody picked up and the same went for reception. The stay was excellent apart from this, and a higher level of service on the in-room phone would make things almost perfect.

Everything a bit better

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

Don’t know where to start. The warm welcome, great pool and spa, the modern and clean room? For sure you should have breakfast, that offers everything you can think of.

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre positive Bewertung über die wir uns sehr gefreut haben. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Nicole Pohlandt

Good location

Customer review rating 3.0/5

Arthur Families - Confirmed reviews ALL

Not very welcome reception stuff, even rode some times. First day 09.05.22 got the room with dearty shits, was replaced with no excuse(desk reception guy was too rude when we mantioned that case). The last day got any shower soap/shampoo and co , again no excuse. Is it so hard to say your gest we sorry? And the worth thing that we booked and payed a massage for morning our friend woke up early - to hear that reception did mistake while booking the massage so it will be canceled! Overall you overate yourself, never got so bad service in 5☆ hotel.

Comfortable

Customer review rating 4.0/5

Dean M. Families - Confirmed reviews ALL

Friendly staff, comfortable rooms. Nice bar. Restaurant food a little disappointing.

Helpful staff

Customer review rating 4.5/5

B G. Business - Confirmed reviews ALL

Five star staff experience through out (door man, check in, meeting room, bar, check out).

Dear Bente G., We very much appreciate your comments regarding your stay at the Pullman Berlin Schweizerhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Nicole

Good stay, but there is a problem with front desk staff

Customer review rating 3.5/5

Alla M. Business - Confirmed reviews ALL

Weeks before my stay I've sent a special request to the email stated on the hotel web-site, asking for an upgrade, an additional fee that I'd need to pay for the upgrade, for a a baby bed and for the company's address in my invoice. I followed up the next day to make sure that my requests we received. I was told yes, but for the written confirmation I'd need to wait for a day. 4 days later and 5 calls after I've finally received a confirmation in writing - be email. It's funny that a person at the front desk told me that if I need a written confirmation, I had to wait for the next day because he had many other things to do. I was about to reply - so do I, but still I've managed to put all my requests in writing :)) Finally, when we've arrived, there was no bed ready, no company's address in the invoice and he also failed to authorize my credit card saying that there were not enough funds. Minutes later I made a call to Amex, and they confirmed to me that there was no limit on the card at all - this is their policy, and the problem was on the side of the hotel. So we've spent approximately 20 min at the check-in with a crying baby in my hands - the situation I exactly wanted to avoid when I sent all my requests in writing in advance. It's odd indeed, given that my requests were not complicated at all - I'm sure the hotel deals with hundreds on them on a daily basis, but for some reason the staff was completely unprepared.

great stay!

TripAdvisor rating 5.0/5

Claire W TripAdvisor review

We loved our stay here. We were able to pay extra for an early check in and they had a very cute crib for our 6 montt old baby. The spa+area is excellent, the bed was SUPER comfortable, and the shower was also great. Would stay here again! The only downside is perhaps not having a tram station closer (though there is a bus!)

Loved it!!

Customer review rating 5.0/5

Aaron &. J. Couples - Confirmed reviews ALL

Front desk staff was friendly with quality service. The bar staff was friendly. The room was very clean and cozy. The room was equipped w/multiple plugs and converters/adapters. Loved it!

Dear Mr. P., We very much appreciate your comments regarding your stay at the Pullman Berlin Schweizerhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Nicole

A very good hotel at an excellent location.

Customer review rating 4.5/5

M. Friends - Confirmed reviews ALL

Of all good hotels in Berlin this is very well equipped. The staff is very attentive and helpful. There were at least five such experiences during my last stay performed by the front desk, breakfast area and by a housemaster as my car stopped.

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

I think the hotel is good, but regarding to cleaning I want say that I should be better. I have experienced that our trash were not taking out of our room and some of our towels were not be changed, which was a little bit annoying.

Customer review rating 3.5/5

Uwe Families - Confirmed reviews ALL

The room was ok. Only it was so incredible warm and the air was so dry in the room, we didn't sleep well. We opened the window, but that was only a little bit possible. There were no radiators in the room which could have been on and the airhandling was off, so we really wonder where that warmth is coming from. It was not pleasant. Breakfast was good. Staff at the reception was kind.

Great value

Customer review rating 5.0/5

Lavinia Families - Confirmed reviews ALL

The hotel is located right next to the Berlin zoo, easy access to public transport, great shopping area. Just one thing I would like to mention and that is the temperature in the room, we found it very difficult to get to a lower temperature. that is the only thing.

Dear Lavinia V., We very much appreciate your comments regarding your stay at the Pullman Berlin Schweizerhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole

Always at the Top!

TripAdvisor rating 5.0/5

gillegsparis TripAdvisor review

Thanks again for this wonderful stay at Pullman All was perfect as always since 2008 : my "home" in Berlin Very central next to everything and on the same way so quiet! Morning run in the Tiergarten, a quick swim in the pool before the generous breakfast buffet : how can you start at day better? Dinner in the restaurant with inventive cooking makes also the perfect end of the day!

Dear gillesgsparis, thank you very much for sharing your impressions and compliments. This is always the best motivation for our team. We are very happy that you are our guest since more than 14 years. All the best & see you soon, Bianca & the whole team of PULLMAN Berlin

Perfect stay

TripAdvisor rating 5.0/5

8PeteS8 TripAdvisor review

Perfect location, perfect staff, perfect cleanness,… Rooms quite big with a working desk, coffee and tea in the room. The price was very reasonable. Underground parking available. Nice bar. Giraffe in the reception :-) Will come back…

So Please to Be Back at Pullman SchweizerHof Berlin

TripAdvisor rating 5.0/5

gillegsparis Solo travel - TripAdvisor review

After those long months without much travel, I was so glad to be back in Berlin in my favorite hotel! So quite and yet so central : wonderful spa and swimming pool Excellent staff ready to help you any time. Many thanks

Dear gillegsparis, thank you very much for choosing Pullman Berlin again. We were happy to have you with us. Looking forward to have you here again. Best, the whole PULLMAN team

Great location and nice facilities.

TripAdvisor rating 5.0/5

songh228 Business - TripAdvisor review

I waited for a room overlooking the Berlin Zoo - best decision! The view out to the Zoo is fantastic with Fall colors and in the mornings, I could hear the moneys or Apes talking to each other. So much fun. The location is central with buses, U-banh and train station around 10 mins' walk. Tiergarten is a 15 mins way away. Breakfast is sufficient and on the healthy side. Pool is huge (I used the gym only) but wish I have had brought my swimming suit as the pool looks nice. Environmentally friendly utilities. Great stay.

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