Pullman Berlin Schweizerhof Hotel

alles o.k⅘

Tolle Hotel, exzellenter Service!

Was upgraded to a Junior suite, which was fantastic and much appreciated. The room was very spacious and comfortable making the whole experience a great one. The only disappointment was with the room service, I ordered the beef and fries and I must say the beef tasted like it came out of the freezer and was very dry.

Location is fine, parking is interesting in terms of space. Gold status was not honoured, no free drink, no upgrade (middle of the lockdown so I guess rooms were available). At checkout my amex gold card went through fine, but his system said failed, I had to send a copy of the statement om my phone that showed the deduction to be allowed to leave. Next time I will wear a suit and pull up in a rolls royce, perhaps that will work.

Top service as usual, even in these difficult corona times. The whole team was really careful about all the corona restrictions and they were still able to provide a first class service. Thank you for another great experience in your hotel.

Excellent service despite C19 chall9, very motivated and helpful team. Location very central in centre of Berlin. Renovated not long ago and very modern, elegant and good quality facilities.

very warm and personal, I felt very welcome

I’ve been working within the hospitality and service industry for many years. To me true service is about going the extra mile for your guest. During our stay at the hotel I’ve had multiple positive encounters with the staff members, were they very helpful and professional. The hotels measurements surrounding the COVID virus were sufficient, but also did harm our overall experience.

a nice and peaceful vacation at familiar premises

Swift yet informative check in. Well appointed rooms. Staff friendly and welcoming.

The Hotel is well Located to the Place of my Visit . Good Customer Service Care Quiet , Neat, & Clean SUGGESTION ANY REASON WHY THERE IS NO FREE MINI BAR FOR THOSE WHO STAY IN SUPERIOR ROOM.? Other Hotels Under the same Umbrella as You are “ ALL” Do give Free Mini bar!

Nice hotel, some rooms overlook the impressive tier garden. A good 4 star but definitely not a 5 star experience. The basic rooms are small for a 5 star hotel and the equipment in the room is minimal (e.g. no espresso machine), no special services such as a turn down. Breakfast is good, but it takes more than a continental buffet and coffee from the automatic coffee-machine to make 5-star breakfast experience.

Enjoyed my stay at the Pullman. Central city location in a quiet street near Tiergarten. Nice upgrade to the top floor with a great view over the park. Relaxed breakfast buffet with very friendly staff. Enjoyed my daily bar time at the terrace.

Good location by Tiergarten, fairly close to communciations of all kind. Rooms comfortable. Fixed breakfast is served at the table but is comprehensive and sideorders - bacon and eggs and so - is included. Due to corona the bar/rerstaurant has limited opening hours. With a big car you need to be careful - not to wide entrance/driveways.

A totally smooth stay at this property. It certainly felt more functional than form-ey which I’m sure the marketing gurus would describe as ‘clean, minimal’ but in reality is more ‘clinical and characterless’. Staff were very friendly and sorted out one small issue with the wc very promptly. A little pricey for what it was and annoyed that Accor did not honour my best-rate guarantee because I found a cheaper rate for the same hotel that included breakfast on top after I booked with Accor directly.