Hotels combining lifestyle and design, for business and leisure
Pullman Berlin Schweizerhof is in Berlin's City West, close to Ku'damm and the Berlin Zoo, which has also inspired the hotel's design. A zoo-inspired motif in the form of a larger-than-life giraffe welcomes you in the lobby. This modern hotel decorated in an elegant Bauhaus style offers 377 rooms and suites with A/C and high-speed WIFI, as well as the BLEND berlin kitchen & bar and the stylish Fit & Spa lounge with our popular indoor pool.
A rich buffet breakfast awaits you at Pullman Berlin Schweizerhof. The BLEND's offer reflects the constantly changing food scene in Berlin and is inspired by the numerous international influences. The central location near KaDeWe, the shopping street Ku'damm and Potsdamer Platz is an ideal starting point for exploration tour of Berlin. Tiergarten, which is only a few min. away provides recreation.
Berlin, a center for innovation in the heart of Europe. The dynamic atmosphere of the German capital is characterized by its multifaceted history and modern influences from all over the world.
Diverse, varied, pulsating, that's Berlin! Stroll through the city, visit the attractions and then relax in the Pullman Berlin Schweizerhof's Fit&SPA lounge.
Paul Peters, Hotel Management
Hotel extras
Located at the Zoological Garden and only a few steps from Kurfürstendamm
Free WIFI throughout the hotel
18 flexible conference rooms with daylight, some with terrace
Parking garage with direct hotel access
Fit&SPA-Lounge with pool
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
SUPERIOR ROOM, 1 King Size Bed or 2 Single Size Beds, view of park or courtyard
, Room 2 :
Premium Superior Room
Room
SUPERIOR ROOM, 1 King Size Bed or 2 Single Size Beds, view of park or courtyard
Photo out of - SUPERIOR ROOM, 1 King Size Bed or 2 Single Size Beds, view of park or courtyard
Superior rooms (24 m²) feature a tea/coffee maker, minibar, desk, bathtub with shower or walk-in shower and C.O. Bigelow cosmetics. An extra bed cannot be provided. No pets allowed.
DELUXE ROOM, 1 King Size Bed or 2 Single Size Beds, courtyard
Photo out of - DELUXE ROOM, 1 King Size Bed or 2 Single Size Beds, courtyard
Deluxe rooms (28 m²) feature a tea/coffee maker, Nespresso machine, minibar, desk, bathtub w/shower or walk-in shower & C.O. Bigelow cosmetics. Extra bed upon request. No pets allowed.
DELUXE SUITE, 1 King Size Bed or 2 Single SizeBeds, view of park or courtyard
Photo out of - DELUXE SUITE, 1 King Size Bed or 2 Single SizeBeds, view of park or courtyard
Our deluxe suite (58 m²) has separate living/sleeping areas, a tea/coffee maker, Nespresso machine, minibar, bathtub with shower or walk-in shower, C.O. Bigelow cosmetics and 1 sofa bed. No pets allowed.
Access:
4.4 km / 2.73 mi1 hrs
6 min walk / 9 min drive
ADMIRALSPALAST
Opera/symphony/concert hall
Access:
4.5 km / 2.8 mi1 hrs
8 min walk / 9 min drive
FRIEDRICHSTADTPALAST
Opera/symphony/concert hall
Access:
5 km / 3.11 mi1 hrs
15 min walk / 10 min drive
PERGAMONMUSEUM
Museums
Access:
5 km / 3.11 mi1 hrs
15 min walk / 10 min drive
ALTES MUSEUM
Museums
Access:
5 km / 3.11 mi1 hrs
15 min walk / 10 min drive
BODEMUSEUM
Museums
Access:
5 km / 3.11 mi1 hrs
15 min walk / 10 min drive
ALTE NATIONALGALERIE
Museums
Access:
5.5 km / 3.42 mi1 hrs
23 min walk / 11 min drive
HACKESCHER MARKT
Tourist attraction
Access:
6 km / 3.73 mi1 hrs
30 min walk / 12 min drive
SEA LIFE
Aquarium
Access:
6 km / 3.73 mi1 hrs
30 min walk / 12 min drive
GOLF COURSE
Golf course
Access:
19 km / 11.81 mi38 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
Near the property
Car park
377 rooms
4 rooms for people with reduced mobility
16 connecting rooms
9 floors
Languages spoken at the hotel
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Additional charge
Air conditioning
Desk equipment available
Shoe shine machine
Plugs and converters available on desks
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Currency exchange
Currency exchange
Pets
Pets not allowed
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
32 Meeting rooms
Business Center
Self service business center
Family
Babysitting on request
Babysitting on request
Well-being
Fit and Spa Lounge
Covered
On site
Fit Lounge
On site
Massage
Additional charge
Sports and leisure
Gym
On site
Jogging track
Nearby
On site
Indoor parking
Public
Parking pricing: 39.00€39EUR Per day
Outdoor parking
Additional charge
Parking information
Near the property
Outdoor parking
Public
BLEND BERLIN KITCHEN AND BAR
Photo out of - BLEND BERLIN KITCHEN AND BAR
The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.
The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.
BLEND BERLIN KITCHEN AND BAR
Photo out of - BLEND BERLIN KITCHEN AND BAR
The restaurant BLEND berlin kitchen and bar draws inspiration from city ethnic mix, reflecting the spirit of Berlin as a melting pot, modern, urban and with a creative twist.
The restaurant BLEND berlin kitchen and bar draws inspiration from city ethnic mix, reflecting the spirit of Berlin as a melting pot, modern, urban and with a creative twist.
Breakfast
Non contractual photo
English
Continental
Hot Breakfast
Cold breakfast
Greeted in the morning by the aroma of coffee and a range of different breakfast treats, whether sweet or savory, with us, you'll find everything for your successful start to the day.
Pool
Photo out of - Pool
Your R&R prescription: swim a few laps, relax on the sun terrace, sip an invigorating cocktail, back into the pool. Repeat as needed.
Fit and Spa Lounge
Take advantage of your stay at our hotel to relax by the pool.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Indoor pool
At your disposal
Shower
Your R&R prescription: swim a few laps, relax on the sun terrace, sip an invigorating cocktail, back into the pool. Repeat as needed.
Fitness center
On site
Fitness equipment
Exercise Bike
Treadmill
Strength equipment
Towels available
Personal lessons and special care
MassageAdditional charge
The Pullman Fitness Lounge is open 24/7 and features new-generation Kinesis machines. Or consider a brisk run through nearby Tiergarten Park as a pleasant, low-tech option.
Spa
Photo out of - Spa
Additional charge
Our hotel's extensive Fit and Spa Lounge is a place where you can relax and revitalize after a successful day of meetings or an eventful day of wandering around Berlin.
Location
On site
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Spa Treatment
Fresh whole fruit available
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Reduced mobility Facilities
Wheelchair access
Our hotel's extensive Fit and Spa Lounge is a place where you can relax and revitalize after a successful day of meetings or an eventful day of wandering around Berlin.
Sample the rarities from our exceptional Vinoteca wine list. Berlin Zoo is directly opposite the hotel, offering a unique backdrop for your wedding pictures.
Excellent hotel, but I you should offer light breakfast with lower rate.
Dear Jens,
We appreciate you sharing your comments with us.
We are delighted that you found our hotel excellent during your business stay.
However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our breakfast offer includes an à la carte menu starting at EUR 8.50, which gives you a lighter option at a lower rate. We also regret that your online check-in took longer than anticipated and that the value for money fell short for you.
Nonetheless, we are glad you chose to book directly on our website and that you enjoy the benefits of your ALL Classic membership.
We hope to be able to welcome you again.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 1.5/5
Linna P.
Friends
-
Confirmed reviews ALL
Room was worn out. There was cold water in shower in two days. No compensation. We didn't get that value we paid. And some of our group got two nights free for same issue. Very unfair.
Dear P.,
It is disheartening to learn that we fell short of your expectations.
We are truly sorry to hear that several aspects of your stay fell short of your expectations.
Our team regrets the inconvenience you faced with the bathroom facilities during your visit. We understand how frustrating it must have been to experience inconsistent water temperature over two days. We also acknowledge your disappointment with the condition of the room and the value you felt you received.
We take all guest feedback seriously and will reflect on the points you raised about fairness in how situations are handled. Our front desk team is always available to address concerns on the spot, and we encourage guests to reach out immediately whenever something is not right.
The Hotel completed its latest renovations in 2018 and we maintain our rooms to the high standards our guests expect. We are sorry this was not your impression.
We all do hope to welcome you back in the future for a more enjoyable stay.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 3.5/5
Mayuresh G.
Business
-
Confirmed reviews ALL
Hotel is good and well connected to city. Wellness area is good. Only air conditioning was not working properly I felt and had to keep window open for ventilation
Dear Mayuresh,
Thank you for sharing such a valuable review.
We are pleased that you found our hotel to be of good quality and enjoyed its convenient connection to the city.
We are also happy to hear you appreciated the wellness area during your business trip.
That said, we are sorry that the air conditioning did not function as you expected. Please know our reception team is always on hand to assist with any in-room comfort issue, and we can provide extra fans whenever needed.
Nonetheless, our location near Kurfürstendamm and the Zoological Garden makes exploring Berlin effortless, and we are glad it served you well.
We hope that we have the pleasure of welcoming you back in the future.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.0/5
Anja O.
Families
-
Confirmed reviews ALL
Super-Nice-spa overpriser breakfast fine roomS
Dear Anja,
Many thanks for your valuable feedback.
We are delighted that you enjoyed our spa and found your room comfortable.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that you felt the breakfast did not offer the value you were hoping for, and we are especially sorry about the disturbance from the neighboring room. Our team strives to handle noise concerns fairly and discreetly, and we are sorry if this left you feeling otherwise.
Nonetheless, our central location near the Zoological Garden and Kurfürstendamm makes us a convenient base for exploring Berlin.
Thank you again; we hope to have the opportunity to welcome you back.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 3.5/5
Karlee S.
Business
-
Confirmed reviews ALL
A beautiful hotel. Lovely staff. Comfortable and modern rooms. Loved the pillow choices. The main drawback (and it's a big one) was the lack of hot water for 3 of 4 days of my stay. It was nearly hot but not quite. Surprising for such a nice hotel.
Dear Karlee,
Thank you very much for your feedback.
We are delighted that you found our hotel beautiful and our staff lovely.
It means a great deal that you appreciated the comfort and modern design of your room, and we are especially pleased you enjoyed the pillow menu.
However, we sincerely regret the issue with the hot water supply during three days of your stay. Our team is always available at reception to assist with any in-room concern, and we wish we had been able to resolve this for you on the spot.
Nonetheless, we are glad that your overall impression of Pullman Berlin Schweizerhof remained positive. Our building’s elegant Bauhaus style and the warm welcome from our team aim to make every guest feel at home.
We hope to see you again on a future occasion.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Dear Jens,
We appreciate you sharing your comments with us.
We are delighted that you found our hotel excellent during your business stay.
However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our breakfast offer includes an à la carte menu starting at EUR 8.50, which gives you a lighter option at a lower rate. We also regret that your online check-in took longer than anticipated and that the value for money fell short for you.
Nonetheless, we are glad you chose to book directly on our website and that you enjoy the benefits of your ALL Classic membership.
We hope to be able to welcome you again.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 1.5/5
Linna P.
Friends
-
Confirmed reviews ALL
Room was worn out. There was cold water in shower in two days. No compensation. We didn't get that value we paid. And some of our group got two nights free for same issue. Very unfair.
Dear P.,
It is disheartening to learn that we fell short of your expectations.
We are truly sorry to hear that several aspects of your stay fell short of your expectations.
Our team regrets the inconvenience you faced with the bathroom facilities during your visit. We understand how frustrating it must have been to experience inconsistent water temperature over two days. We also acknowledge your disappointment with the condition of the room and the value you felt you received.
We take all guest feedback seriously and will reflect on the points you raised about fairness in how situations are handled. Our front desk team is always available to address concerns on the spot, and we encourage guests to reach out immediately whenever something is not right.
The Hotel completed its latest renovations in 2018 and we maintain our rooms to the high standards our guests expect. We are sorry this was not your impression.
We all do hope to welcome you back in the future for a more enjoyable stay.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 3.5/5
Mayuresh G.
Business
-
Confirmed reviews ALL
Hotel is good and well connected to city. Wellness area is good. Only air conditioning was not working properly I felt and had to keep window open for ventilation
Dear Mayuresh,
Thank you for sharing such a valuable review.
We are pleased that you found our hotel to be of good quality and enjoyed its convenient connection to the city.
We are also happy to hear you appreciated the wellness area during your business trip.
That said, we are sorry that the air conditioning did not function as you expected. Please know our reception team is always on hand to assist with any in-room comfort issue, and we can provide extra fans whenever needed.
Nonetheless, our location near Kurfürstendamm and the Zoological Garden makes exploring Berlin effortless, and we are glad it served you well.
We hope that we have the pleasure of welcoming you back in the future.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.0/5
Anja O.
Families
-
Confirmed reviews ALL
Super-Nice-spa overpriser breakfast fine roomS
Dear Anja,
Many thanks for your valuable feedback.
We are delighted that you enjoyed our spa and found your room comfortable.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that you felt the breakfast did not offer the value you were hoping for, and we are especially sorry about the disturbance from the neighboring room. Our team strives to handle noise concerns fairly and discreetly, and we are sorry if this left you feeling otherwise.
Nonetheless, our central location near the Zoological Garden and Kurfürstendamm makes us a convenient base for exploring Berlin.
Thank you again; we hope to have the opportunity to welcome you back.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 3.5/5
Karlee S.
Business
-
Confirmed reviews ALL
A beautiful hotel. Lovely staff. Comfortable and modern rooms. Loved the pillow choices. The main drawback (and it's a big one) was the lack of hot water for 3 of 4 days of my stay. It was nearly hot but not quite. Surprising for such a nice hotel.
Dear Karlee,
Thank you very much for your feedback.
We are delighted that you found our hotel beautiful and our staff lovely.
It means a great deal that you appreciated the comfort and modern design of your room, and we are especially pleased you enjoyed the pillow menu.
However, we sincerely regret the issue with the hot water supply during three days of your stay. Our team is always available at reception to assist with any in-room concern, and we wish we had been able to resolve this for you on the spot.
Nonetheless, we are glad that your overall impression of Pullman Berlin Schweizerhof remained positive. Our building’s elegant Bauhaus style and the warm welcome from our team aim to make every guest feel at home.
We hope to see you again on a future occasion.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 2.0/5
Ivan V.
Business
-
Confirmed reviews ALL
As a former athlete, I have traveled a lot, and I am truly an undemanding guest—but some things just need to be said. Thank you for your understanding. Ivan V.
Dear Ivan,
Thank you for taking the time to share details of your recent visit.
We are truly sorry to hear that some aspects of your stay did not meet your expectations.
Our team regrets that the room temperature was not comfortable and that your requests at the front desk went unanswered. Each room has individually controlled heating, and our Guest Relations team is always available to assist with this kind of situation. We also understand how disappointing it is when communication falls short, especially when a concern is raised more than once. Your feedback about keeping guests informed, even when a solution takes time, has been noted with care.
We hope to see you again for a more enjoyable experience.
Best wishes,
Hotel Pullman Berlin Schweizerhof
Customer review rating 3.5/5
Alyx L.
Couples
-
Confirmed reviews ALL
Nice hotel, good location, good equipment, service was not stellar
Dear Alyx,
Many thanks for your valuable feedback.
We are delighted that you found our hotel nice and appreciated our equipment and the convenient location in Berlin’s City West.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that the service felt less welcoming than it should have and that you experienced a long wait when ordering food. Our team is always available to assist and we will reflect on your comments carefully.
Nonetheless, we are glad you enjoyed the overall comfort of your visit. Our central position near Kurfürstendamm and the Zoological Garden makes exploring Berlin easy, and we hope you managed to take advantage of it during your couple’s trip.
We look forward to welcoming you back on a future trip.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.5/5
Vilas H.
Business
-
Confirmed reviews ALL
comfortable rooms, good breakfast spread and great location!
Dear Vilas,
Thank you for taking the time to share your feedback.
We are delighted that you found your room so comfortable and that our breakfast buffet impressed you.
Our team takes great pride in the spread we offer, from the live cooking station to the fresh smoothies, and it is rewarding to know it made your mornings easier.
That said, we are sorry that getting to the hotel felt less straightforward than you expected. We are located on Budapester Strasse, just a 10-minute walk from Zoologischer Garten S-Bahn station and 500 metres from Wittenbergplatz underground station, and our reception team is always happy to guide guests before arrival.
Nonetheless, our location near Kurfürstendamm and the Zoological Garden puts you right in the heart of Berlin’s City West, and we are glad you enjoyed how central everything was.
It would be an absolute pleasure to welcome you again in the future.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.5/5
Dirk O.
Business
-
Confirmed reviews ALL
I stayed at the Schweizerhof some 18 years ago and before booking again now, I saw some comments about maintenance issues in various reviews. This must have been sorted by now. To me the stay felt like in a brand new hotel, in a very convenient location of Berlin’s Centre West. A nice touch is the art that you see throughout the hotel.
Just one tip: if you want to order a drink in the bar, just do it at the bar counter. Staff all hang around there, so it takes them a while to notice you and come to your table. Was easier for me than waving around like a crazy person to get attention.
Dear Dirk,
We are delighted that your return visit after 18 years felt like stepping into a brand new hotel. Our team takes great pride in keeping the property fresh and well maintained, and it means a lot to hear that the experience exceeded your expectations.
You also enjoyed the welcome drink, the amenity, and the room upgrade, which tells us we got the little touches right this time around.
That said, we are sorry that getting service in the bar required a bit more effort than it should. Our bar team is usually attentive, and we regret that you had to go the extra mile to place your order. We have shared your feedback so the team stays more mindful of guests seated at the tables.
Nonetheless, we are happy you appreciated the art throughout the hotel and our location in Berlin’s City West. Being just a short stroll from Ku’damm, the Zoo, and Tiergarten makes exploring the city effortless, and we are glad it worked so well for your business trip.
We hope to be able to welcome you again.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 1.0/5
Marko V.
Friends
-
Confirmed reviews ALL
Due to having only cold water in shower, we were not compensated at all.
Some people from the same group got 2 free nights, some got vouchers to restaurant etc.
The person in charge at the reception desk was unpolite and unwilling to handle the customer service properly.
Sorry to give you such a direct review but I think you really need to do something on the way you handle customers in an equal way when their situation and circumstances are equal.
Dear Marko,
Thank you for your honest feedback.
We are truly sorry to hear that several aspects of your stay did not meet your expectations.
Our team regrets that you encountered a shortcoming in the bathroom during your time with us. We understand how frustrating that must have been, and we are sorry it was not resolved to your satisfaction. Our reception is available around the clock to assist with any in-room issues, and we always aim to address them promptly.
We also acknowledge your disappointment with how the follow-up was handled at the front desk. Treating every guest fairly is a principle we take seriously, and we are sorry that your experience left you feeling otherwise. Our Guest Relations team is always available to help find a suitable solution on the spot, and we will reflect carefully on what happened here.
Our hotel strives to offer a welcoming atmosphere and attentive service in a prime Berlin location, with our team at your disposal throughout your stay.
The whole team hopes to have the pleasure of seeing you again.
Best wishes,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.5/5
Thomas S.
Business
-
Confirmed reviews ALL
Everyone was very service oriented, Spa/Wellness Gym and pool are perfect. Room service was oustanding!
Dear Thomas,
We appreciate you sharing your comments with us.
We are delighted that our team’s service orientation stood out during your business stay. It is wonderful to know you found our spa, wellness area, gym, and pool to be perfect, and that your room service experience was so memorable, with a prompt callback and fast delivery.
That said, we regret that the ease of connecting to our WiFi did not meet your expectations. Our hotel offers free high-speed WiFi throughout the building, and our reception team is always available to help with any connection difficulties on the spot.
Finally, we are pleased you enjoyed our well-located setting, right in the heart of Berlin’s City West and just a short walk from Ku’damm and the Zoo.
We hope to have the occasion to welcome you back in the near future.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 3.0/5
Pricivel C.
Solo
-
Confirmed reviews ALL
The lobby was kinda impressive but the room was bland, its AC/heating was loud and could only be adjusted a few degrees. Worse, you have to make sure to close the door as it won’t shut automatically. Imagine going to bed or out leaving your room unintentionally open. Breakfast was ok if not good (food area can get cramped). Brekky was kinda busy but they opened the area to their resto.
Dear Pricivel,
It is disheartening to learn that we fell short of your expectations.
We are pleased that our lobby made a strong first impression, with its distinctive design and welcoming giraffe motif.
We also appreciate that you found the breakfast offering satisfying overall and that the team’s decision to open the restaurant area helped ease the flow.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your accommodation fell short of the comfort we aim to provide, and we regret the disturbance you noticed from the in-room climate system. Our maintenance team is always on hand to assist with such adjustments during your stay. We also understand your concern about the door mechanism, and we encourage all our guests to reach out to reception for any in-room query so we can address it promptly. Our breakfast area can indeed become lively at peak times, which is why our team opens additional seating in the restaurant whenever possible.
Nonetheless, our central location near the zoo and Kurfürstendamm makes exploring Berlin effortless, and we are glad this setting contributed positively to your visit.
We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 5.0/5
Richard D.
Solo
-
Confirmed reviews ALL
Very good hotel, great staff who were very helpful, room cleaned excellent, breakfast was to a high standard and really liked the spa, will definitely stay again
Dear Richard,
We appreciate you sharing your comments with us.
We are delighted that you enjoyed so many aspects of your stay, from our team’s helpfulness to the cleanliness of your room.
We also take great pride in our breakfast buffet and it means a lot that you found it to a high standard. Our spa team works hard to create a relaxing environment, so knowing you really liked it is wonderful feedback.
That said, we are sorry that the room information felt incomplete. Our reception team is always available to walk guests through how everything works, and we would have been happy to explain any of the room features in person.
Nonetheless, we are pleased that you found the ALL App easy to navigate and your booking process smooth. It is great to hear you plan to return.
We hope to have the pleasure of welcoming you again.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 5.0/5
Yingyan L.
Couples
-
Confirmed reviews ALL
We loved our stay. The hotel is just what we liked-artistic, Stylish and the room is comfortable with high quality.
Dear L.,
Thank you for letting us know your impressions.
We are delighted that you loved your stay and that our artistic, stylish design caught your eye.
Our Bauhaus-inspired décor and the warm comfort of our rooms are what we aim to deliver every day, so knowing you left feeling at home means a lot.
We look forward to welcoming you back for another excellent experience with us.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 5.0/5
Ronald K.
Families
-
Confirmed reviews ALL
Improvement needed for accessibility not only in "accessible" rooms, but adding handles in ALL rooms with stall showers.Other than that, extremely satisfied!
Dear Ronald,
Thank you for reviewing your visit.
We are truly delighted that you returned for a third time and found your stay as enjoyable as ever since your first visit in 1984.
It is wonderful to know the bathroom safety handle in your tub gave you extra peace of mind during your stay.
However, we are sorry for the difficulty you faced when calling reception. Being kept on hold for so long and then disconnected does not reflect the attentive service we aim to provide. Our front desk team is always available and we regret that we let you down on this occasion.
We also hear your suggestion about adding handles in all stall showers. Your input is valued and we will share it with our management for consideration.
Nonetheless, we are pleased that your overall experience remained so positive and that the room we prepared met your needs in the end.
We hope we have the opportunity of seeing you again in the future.
Kind regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.5/5
John D.
Families
-
Confirmed reviews ALL
We arrived in Berlin from the airport and had no issues with check-in. The staff was courteous, spoke good English and our room was clean modern decor. A nice surprise was the mini chocolates and red wine waiting in our room. We had our welcome drinks, which we enjoyed the “BLEND” bar lounge in the evening.
Dear John,
Thank you for choosing us.
We are delighted that your check-in went smoothly after your arrival from the airport.
Our team takes great pride in offering a warm welcome, and it is lovely to know you found them courteous and easy to communicate with. We are also glad your room felt clean and modern, with the little surprise of chocolates and red wine adding a special touch to your arrival.
You made the most of your welcome drinks at our BLEND bar lounge, and we are pleased you enjoyed the evening there. A quiet room makes all the difference on a family trip, and we are happy yours gave you the restful stay you were looking for.
Our location near Kurfürstendamm and the Berlin Zoo is something we are proud of, and we hope you had the chance to explore the area.
We hope that you will stay with us again many more times in the future.
Best wishes,
Hotel Pullman Berlin Schweizerhof
Customer review rating 5.0/5
Alexey S.
Solo
-
Confirmed reviews ALL
As always, everything about this hotel is top notch: location, rooms, facilities, especially the swimming pool, food at breakfast and during the day at Blend restaurant, service and particularly the staff
Dear Alexey,
Thank you for taking the time to share your feedback.
We are delighted that your stay with us was so comfortable and that you found everything at the hotel top notch.
Our team takes great pride in the swimming pool, the largest in Berlin, and we are glad you enjoyed it. We are also pleased that our breakfast buffet and the dishes at Blend restaurant made your days brighter.
Your kind words about our service and staff mean a lot to us. Knowing that our team helped make your visit memorable is the best feedback we could ask for.
It is wonderful that our location, right in the heart of City West, suited your plans so well.
We would love to have you back.
All the best,
Hotel Pullman Berlin Schweizerhof
Customer review rating 1.5/5
Jeff H.
Friends
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Confirmed reviews ALL
Rm 282, terrible location, mold in shower, room safe inoperative, moved to 219, mold in shower, inoperative room safe
Dear Jeff,
It is disheartening to learn that we fell short of your expectations.
We are delighted that Mehmet Dilaver made a positive impression during your stay. Our team takes great pride in creating warm connections with every guest, and we will certainly pass along your kind words to him.
That said, we are truly sorry to hear that several aspects of your stay did not meet your expectations. We regret that your arrival felt underwhelming and that our luggage assistance was not readily available. Our reception team is here around the clock and always happy to help with bags upon request. We are equally sorry that your accommodation and the overall cleanliness fell short of what you anticipated. Our housekeeping team maintains a daily cleaning schedule, and our front desk is always at hand to address any concerns in real time. We also understand that the WiFi, the bar, and the value you experienced did not align with your expectations. Our complimentary high-speed WiFi is available throughout the hotel, and our BLEND bar welcomes guests until 1:00 am with a varied menu that reflects the creative energy of Berlin.
We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.0/5
Cezary K.
Business
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Confirmed reviews ALL
The hotel offers very good standard of the rooms, with quality cosmetics, amenities, swimming pool and gym. Breakfast is also well.
Dear Cezary,
We appreciate you letting us know about your recent visit.
We are delighted that you found your room comfortable and well appointed. Our team takes pride in offering quality C.O. Bigelow toiletries, a relaxing pool, and a fitness lounge that meets the needs of our business travellers.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our welcome drink and amenity should feel special, and we regret they fell short on this occasion. The bar experience also did not reflect the vibrant atmosphere we aim to create at BLEND berlin kitchen and bar. We also note your disappointment about the room upgrade, which is always subject to availability and we understand how valuable it is to our Gold members.
Nonetheless, we are glad you enjoyed our breakfast buffet with its live cooking station and fresh smoothies. Our location near Kurfürstendamm and the Zoological Garden makes us an ideal starting point for exploring Berlin, and we hope you were able to appreciate it during your business trip.
We look forward to welcoming you back in the future.
Best wishes,
Hotel Pullman Berlin Schweizerhof
Customer review rating 4.5/5
Chen A.
Business
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Confirmed reviews ALL
Great hotel. Early check in was not possible due to a fully booked hotel. Shoewrs are too old and need some maintenance
Dear Chen,
Thank you for writing a review.
We are delighted that you found our hotel great and our facilities to your liking.
That said, we regret that we could not offer you an early check-in, as the hotel was fully booked that day. We also appreciate your feedback on the bathroom and our maintenance team has been informed.
Nonetheless, we are pleased that our location worked so well for your business trip, especially with the embassy arrangements. Our central spot near Kurfürstendamm and the Zoological Garden makes getting around Berlin quite easy.
We hope to have the pleasure of welcoming you back.
All the best.
Hotel Pullman Berlin Schweizerhof
Web-users rating
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Frequently asked questions
The Pullman Berlin Schweizerhof is located at Budapester Strasse 25, 10787 Berlin, in the City West district near Ku-damm and the Berlin Zoo. You can reach us via:
Budapester Strasse bus stop: 100 m, 2 min walk
Zoologischer Garten railway station: 1 km, 15 min walk
Berlin Hauptbahnhof: 3.5 km, 7 min drive
On-site indoor parking: for an additional fee
The Pullman Berlin Schweizerhof offers a variety of elegant Bauhaus-style accommodations:
Superior Room with King Size Bed or 2 Single Size Beds
Premium Superior Room with Double bed and zoo views
Deluxe Room with King Size Bed or 2 Single Size Beds
Junior Suite with King Size Bed or 2 Single Size Beds and sofa bed
Deluxe Suite with separate living area
Presidential Suite with kitchenette and sauna
At Pullman Berlin Schweizerhof, you can dine at Blend Berlin Kitchen and Bar or relax in our Fit and Spa Lounge. Our amenities include:
Free Wi-Fi and high-speed internet for an additional fee
Indoor parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning and wheelchair accessibility
Indoor pool, fitness center, and spa
Concierge, laundry services, and 32 meeting rooms
The Pullman Berlin Schweizerhof features the Blend Berlin Kitchen and Bar, serving international cuisine from 12:00 PM to 02:00 PM and 06:00 PM to 11:00 PM. The bar is open daily from 11:30 AM to 01:00 AM. We also offer a rich breakfast buffet starting at 06:30 AM and 24-hour room service with hot meals and cold snacks.
Check-in at the Pullman Berlin Schweizerhof is available from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Pullman Berlin Schweizerhof regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Pullman Berlin Schweizerhof using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Pullman Berlin Schweizerhof, pets are not allowed.
The Pullman Berlin Schweizerhof offers 32 flexible meeting rooms with natural daylight, some featuring a terrace. Our business facilities include a self-service business center and high-speed Wi-Fi. The largest room spans 686 square meters, with a maximum seating capacity of 458 people.
The Pullman Berlin Schweizerhof is a wonderful venue for weddings and events, offering the Berlin Zoo as a unique backdrop for photos. We feature 32 meeting rooms with a maximum banquet capacity of 400 guests and a total seating capacity for up to 458 people.
The Pullman Berlin Schweizerhof is a wheelchair-accessible hotel featuring 4 rooms specifically designed for people with reduced mobility. Our facilities include:
Accessible bathrooms
Elevator access to all floors
Accessible service in our restaurant and spa
Keycard-operated door locks and audible smoke alarms
Yes, Pullman Berlin Schweizerhof allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
Several iconic Berlin landmarks are easily accessible on foot from the Pullman Berlin Schweizerhof:
Aquarium: 5 min walk
Zoologischer Garten: 5 min walk
Tiergarten: 5 min walk
Europacenter: 8 min walk
Kufuerstendamm: 8 min walk
Gedaechtniskirche: 8 min walk
KaDeWe: 11 min walk
The Fit and Spa Lounge at Pullman Berlin Schweizerhof offers a revitalizing escape with an indoor pool and a sun terrace. You can enjoy massages for an additional fee, and we provide towels, bathrobes, and slippers for your comfort. The Presidential Suite also features a private sauna for a truly exclusive experience.
The Pullman Berlin Schweizerhof supports business travellers with 32 flexible meeting rooms and a self-service business center. Each room is equipped with a desk, adjustable lamp, and high-speed Wi-Fi for an additional fee. A rich buffet breakfast is served from 06:30 AM to help you start your workday efficiently.
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