Pullman Berlin Schweizerhof

Customer review rating (ALL Rating) 4.4/5 3,044 reviews

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Pullman Berlin Schweizerhof - Image 1
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Budapester Strasse 25, 10787 BERLIN, Germany

Description

Hotel extras

  • Located at the Zoological Garden and only a few steps from Kurfürstendamm

  • Free WIFI throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Fit&SPA-Lounge with pool

Our accommodation(s)

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Room 1

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Germany

GPS:52.506158, 13.343712

Telephone
Fax +49 30 26961000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLEND BERLIN KITCHEN AND BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from the city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,044 reviews

Customer review rating 3.0/5

See Y. T. Families - Confirmed reviews ALL

Dear See, Thank you for writing a review. We are sincerely sorry that some aspects of your stay did not meet your expectations. The bathroom condition you described falls far below our usual standards, and we have immediately reviewed room 812 with our housekeeping team to prevent recurrence. Your feedback about value and service aspects has been shared with relevant departments for reflection. We take cleanliness seriously, with daily inspections and eco-friendly initiatives like our upcoming ’Go Green, Skip the Clean’ program already in development to enhance guest experiences. We hope to have the opportunity to welcome you back for an even better stay. Kind regards, Hotel Pullman Berlin Schweizerhof

Customer review rating 5.0/5

Ricardo A. B. Business - Confirmed reviews ALL

Dear Ricardo A., Thank you for reviewing your visit to our hotel. We are thrilled you chose Pullman Berlin Schweizerhof for your business trip and shared such kind words. Your recognition of Omar Diab’s exceptional service is deeply appreciated, and we will ensure he receives your praise. We’re also glad our Accor ALL app provided a smooth booking process that aligned with your Platinum status expectations. That said, we regret that room upgrades and welcome drink opportunities were limited during your stay. While these depend on availability, we continually refine our processes to better meet guest preferences. Nonetheless, we’re pleased your welcome amenity met expectations and that our loyalty program’s benefits resonated with you. Our central location near Ku’damm and Tiergarten remains ideal for guests seeking both convenience and Berlin’s vibrant energy. We hope to have the pleasure of welcoming you back in the future. Best wishes, Hotel Pullman Berlin Schweizerhof

Customer review rating 4.0/5

Neil T. Business - Confirmed reviews ALL

Dear Neil, Thank you for choosing our hotel. We are delighted your business stay allowed you to enjoy our peaceful rooms and Berlin’s largest hotel pool. Our team designs these spaces to balance productivity with moments of relaxation. That said, we regret the connectivity challenges you experienced and have shared your feedback about shopping amenities with relevant teams. Our high-speed WiFi typically performs well, and we encourage guests to notify us immediately if technical issues arise. Finally, we hope you discovered our prime location near Kurfürstendamm’s business hubs and Tiergarten’s green spaces added value to your trip. We look forward to welcoming you back. Best wishes, Hotel Pullman Berlin Schweizerhof

Customer review rating 4.5/5

Dieter P. Families - Confirmed reviews ALL

Dear Dieter, Thank you for choosing our hotel. We are delighted you chose our hotel for your Berlin concert trip. It was wonderful to read your children enjoyed our pool and fitness facilities. Our team takes pride in creating memorable experiences for families, and we are glad our amenities contributed to their excitement. However, we regret the service experience during your arrival did not reflect our standards. While our staff aims to assist guests proactively, we understand how this interaction could feel intrusive. Regarding your booking details, we confirm children under 12 stay free with parents as part of our family policy. Finally, we are pleased our location near U2 transport and Tiergarten park added convenience for your city explorations. The zoo’s proximity often delights our younger guests, and we hope your family made lasting memories there. We certainly look forward to the pleasure of welcoming you back in the future. Kind regards, Hotel Pullman Berlin Schweizerhof

Customer review rating 3.0/5

Olivier D. R. Couples - Confirmed reviews ALL

Dear Olivier, Thank you for your valuable feedback. We are pleased you found your room comfortable and appreciated our hotel’s central location near Kurfürstendamm and the Zoological Garden. However, we sincerely regret that certain aspects of your stay fell short of your expectations. Our housekeeping protocols include daily replenishment of amenities and thorough cleaning checks, and we will reinforce these standards with our team to prevent oversights. We value your loyalty as a Gold ALL member and hope our prime location, combined with our renovated facilities, offered convenient access to explore Berlin’s vibrant City West. We hope to be able to welcome you again in the future. Best regards, Hotel Pullman Berlin Schweizerhof

Other web-users rate our hotel

  • 1,275 reviews 8.9/10 Location
  • 2,030 reviews 6.8/10 Room
  • 1,944 reviews 8.3/10 Service
  • 152 reviews 3.5/10 WiFi
  • 1,228 reviews 8.6/10 Breakfast
  • 794 reviews 5.4/10 Cleanliness
  • 681 reviews 7.8/10 Pool
  • 656 reviews 5.9/10 Wellness Area

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