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Pullman Berlin Schweizerhof Hotel

Customer review rating 4.7/5 6,831 reviews

ALLSAFE approved hotel

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Pullman Berlin Schweizerhof
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+ 16 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Free WiFi throughout the hotel

  • 18 flexible conference rooms with daylight, some with terrace

  • Parking garage with direct hotel access

  • Good accessibility to the main railway station, trade fair and airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 32 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 berlin
germany

Tel: +493026960

Fax: (+49)30/26961000

Check-in from 15h00

Check out up to 12h00

  • 200 :  200 BUDAPESTER STR

  • X9 :  X9 ZOOLOG. GARTEN

  • U2 :  U2 WITTENBERGPLATZ

  • U9 :  U9 ZOOLOG. GARTEN

  • S5, S7, S9 :  S5, S7, S9 ZOOLOGISCHER GARTEN

  • By plane

    BERLIN SCHOENEFELD At 22.5km / 13.98 miles

  • By plane

    BERLIN TEGEL At 9km / 5.59 miles

  • By train

    BERLIN HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS :52.506158, 13.343712

Our accommodation(s)

Our 377 rooms and suites are as stylish as they are functional and have all of the modern amenities you would expect.

Our restaurants and bars

BLEND BERLIN KITCHEN & BAR

Type of cuisine: International

The restaurant BLEND berlin kitchen and bar draws inspiration from city’s ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

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BLEND BERLIN KITCHEN & BAR

The restaurant BLEND berlin kitchen and bar draws inspiration from city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Non contractual photo

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  • Tuesday -
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  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 32

  • Maximum size: 686

  • Maximum capacity: 458 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Berlin Schweizerhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

6,831 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,212 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

Anonymous Business - 18/07/2021 Confirmed reviews ALL

Glad to see the improvement. Aside from the unfortunate situation in the room, it was great stay.

Customer review rating 4.5/5

Andreas Business - 16/07/2021 Confirmed reviews ALL

very polite and excellent service

AMAZING SERVICE LOCATION AND FACILTY

Customer review rating 5.0/5

Kfir A. B. A. Couples - 13/07/2021 Confirmed reviews ALL

VERY VERY GOOD ON EVERY ASPECT THE ONLY LACK WAS THAT THE POOL BECOUSE THE COVID19 WAS LIMTIED AND WE COULDNT USE IT

Modern Stay with a Unique Style in a Quiet but Central Location

Customer review rating 4.5/5

Janina A. G. Couples - 10/07/2021 Confirmed reviews ALL

The layout of the lobby is exceptional, you don't find yourself standing in front of bulky desks or in a hallway, but a comfy welcoming area. The decor and details reflect the Berlin city and nearby zoo. They are always tasteful and of a high quality. The service personal is highly trained and competent. The breakfast shift supervisor was so motivated and kindly, that we felt more than just welcome. The hygiene concept is thought through and is obeyed by every staff member. This made us felt safe and did not restrict us in any way. The room was bright and had a great view. The only feature we missed and would like to see improved, is a shower gel dispenser in the shower. We know, that the hotel is required to supply the rooms with individual packets, but at least we would have resorted to save some plastics, as would many other guests, we suspect.

Excelent hotel with very pleasant staff

Customer review rating 5.0/5

M. N. Families - 09/07/2021 Confirmed reviews ALL

It was a perfect choice to choose the hotel, excellent staff, breakfast, location and cleanliness.

Alles gut

Customer review rating 5.0/5

G. Solo - 04/07/2021 Confirmed reviews ALL

alles o.k⅘

Customer review rating 5.0/5

Anonymous Friends - 27/06/2021 Confirmed reviews ALL

Tolle Hotel, exzellenter Service!

Sehr geehrte Frau E., ich bedanke mich ganz herzlich dafür, dass Sie unser Hotel für Ihre Übernachtungen in Berlin gewählt und sich zudem die Zeit genommen haben, den Online-Gästefragebogen auszufüllen. Im Pullman Berlin Schweizerhof legen wir höchsten Wert auf Qualität und Service. Ihre positive Bewertung unseres Hauses habe ich gerne an meine Mitarbeiterinnen und Mitarbeiter weitergeleitet. Kommentare wie Ihre beflügeln und vermitteln Motivation. Ich freue mich, dass Sie sich bei uns wohl gefühlt haben und darf Sie hoffentlich recht bald wieder im Haus begrüßen. Ihnen wünsche ich alles Gute und verbleibe mit freundlichen Grüßen CHRISTOPH KOLODZIEJ GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… – F. +49 (0) 30… PULLMAN-BERLIN-SCHWEIZERHOF.COM – ACCORHOTELS.COM -

very high quality hotel

Customer review rating 5.0/5

Denis L. Business - 26/06/2021 Confirmed reviews ALL

Was upgraded to a Junior suite, which was fantastic and much appreciated. The room was very spacious and comfortable making the whole experience a great one. The only disappointment was with the room service, I ordered the beef and fries and I must say the beef tasted like it came out of the freezer and was very dry.

Dear Denis L., We very much appreciate your comments regarding your stay at the Pullman Berlin Schweizerhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much also for your feedback regarding the roomservice. I will evaluate this immediately with our Executive Chef. I am very sorry that it tastes not so well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CHRISTOPH KOLODZIEJ GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… – F. +49 (0) 30… PULLMAN-BERLIN-SCHWEIZERHOF.COM – ACCORHOTELS.COM -

Located in the centre, gold status not honoured, idiotic checkout

Customer review rating 2.0/5

Johannes Business - 01/02/2021 Confirmed reviews ALL

Location is fine, parking is interesting in terms of space. Gold status was not honoured, no free drink, no upgrade (middle of the lockdown so I guess rooms were available). At checkout my amex gold card went through fine, but his system said failed, I had to send a copy of the statement om my phone that showed the deduction to be allowed to leave. Next time I will wear a suit and pull up in a rolls royce, perhaps that will work.

Dear Johannes P., Thank you for taking the time to tell us about your experience at the Pullman Berlin Schweizerhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As I could see in your reservation, you get an upgrade to a deluxe room for free due to your membership. I am very sorry that nobody told you during the check in, that you can choose one thing of the minibar, due to the fact that our bar is closed and we cannot offer a welcome drink. I am very sorry for the inconvenience during your check out as well. As you can understand technical problems can happen and my colleague at the check out did not want to charge you twice. That is the reason why he asked for the copy of statement. And of course it doesn't matter what you wear or what kind of car you drive. We welcome all of our guests in the same professional and warm way. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ines Riebe Front Office Manager

Business trip in corona times

TripAdvisor rating 5.0/5

t_geppert Business - 15/01/2021 TripAdvisor review

Top service as usual, even in these difficult corona times. The whole team was really careful about all the corona restrictions and they were still able to provide a first class service. Thank you for another great experience in your hotel.

THANK you for your loyalty and kind words! Looking forward welcoming you back soon! Your Team @ the pullman Schweizerhof Berlin

Always a great choice

Customer review rating 5.0/5

Marisa Business - 13/01/2021 Confirmed reviews ALL

Excellent service despite C19 chall9, very motivated and helpful team. Location very central in centre of Berlin. Renovated not long ago and very modern, elegant and good quality facilities.

excellent located

Customer review rating 5.0/5

Martin P. Business - 25/11/2020 Confirmed reviews ALL

very warm and personal, I felt very welcome

Above and beyond!

Customer review rating 5.0/5

Guest Couples - 05/11/2020 Confirmed reviews ALL

I’ve been working within the hospitality and service industry for many years. To me true service is about going the extra mile for your guest. During our stay at the hotel I’ve had multiple positive encounters with the staff members, were they very helpful and professional. The hotels measurements surrounding the COVID virus were sufficient, but also did harm our overall experience.

a nice vacation

Customer review rating 4.5/5

Classic J. Couples - 01/11/2020 Confirmed reviews ALL

a nice and peaceful vacation at familiar premises

Excellent Stay

Customer review rating 5.0/5

Brian Solo - 12/10/2020 Confirmed reviews ALL

Swift yet informative check in. Well appointed rooms. Staff friendly and welcoming.

Good Stay

Customer review rating 4.0/5

Theophilus A. Business - 11/10/2020 Confirmed reviews ALL

The Hotel is well Located to the Place of my Visit . Good Customer Service Care Quiet , Neat, & Clean SUGGESTION ANY REASON WHY THERE IS NO FREE MINI BAR FOR THOSE WHO STAY IN SUPERIOR ROOM.? Other Hotels Under the same Umbrella as You are “ ALL” Do give Free Mini bar!

Good staff

Customer review rating 3.5/5

Nikos Couples - 06/10/2020 Confirmed reviews ALL

Nice hotel, some rooms overlook the impressive tier garden. A good 4 star but definitely not a 5 star experience. The basic rooms are small for a 5 star hotel and the equipment in the room is minimal (e.g. no espresso machine), no special services such as a turn down. Breakfast is good, but it takes more than a continental buffet and coffee from the automatic coffee-machine to make 5-star breakfast experience.

Enjoyed my stay

Customer review rating 4.5/5

Wilberth B. Couples - 26/09/2020 Confirmed reviews ALL

Enjoyed my stay at the Pullman. Central city location in a quiet street near Tiergarten. Nice upgrade to the top floor with a great view over the park. Relaxed breakfast buffet with very friendly staff. Enjoyed my daily bar time at the terrace.

August 2020

TripAdvisor rating 5.0/5

973stefan_ 10/08/2020 TripAdvisor review

Good location by Tiergarten, fairly close to communciations of all kind. Rooms comfortable. Fixed breakfast is served at the table but is comprehensive and sideorders - bacon and eggs and so - is included. Due to corona the bar/rerstaurant has limited opening hours. With a big car you need to be careful - not to wide entrance/driveways.

Nothing to fault, but nothing special

TripAdvisor rating 4.0/5

HM1982 Business - 25/01/2020 TripAdvisor review

A totally smooth stay at this property. It certainly felt more functional than form-ey which I’m sure the marketing gurus would describe as ‘clean, minimal’ but in reality is more ‘clinical and characterless’. Staff were very friendly and sorted out one small issue with the wc very promptly. A little pricey for what it was and annoyed that Accor did not honour my best-rate guarantee because I found a cheaper rate for the same hotel that included breakfast on top after I booked with Accor directly.

First of all thank you for your feedback. We are happy that you had a lovely time in Berlin. Could you show us the cheaper rate for the same hotel that included breakfast? I would be happy to look into it. My e-mail address is: h5347-gr@accor.com Looking forward to hearing from you. With kind regards, Nina K. - Guest Relations Manager

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