Aparthotel Adagio Berlin Kurfürstendamm

Aparthotel Adagio Berlin Kurfürstendamm

Customer review rating (ALL Rating) 4.5/5 342 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Close to the Kurfürstendamm

  • Fitness room and business corner

  • Private parking garage

  • Reception desk open round the clock

  • Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Aparthotel Adagio Berlin Kurfürstendamm

Lietzenburger Strasse 89 A
10719 BERLIN
Germany

  • BUS:  249

  • U-BAHN:  U7 U1 ADENAUER PLATZ U

  • By plane

    BERLIN SCHOENEFELD At 18km / 11 miles

  • By plane

    BERLIN TEGEL At 5km / 3 miles

  • By plane

    BERLIN TEMPELHOF At 5km / 3 miles

  • By train

    BERL CHARLOTTENBURG At 1km / 0 miles

  • By train

    HAUPTBAHNOF At 5km / 3 miles

GPS:52.499813, 13.321487

Hotel services

Check-in from - Check out up to

In summary
On site
  • Well-being
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

Our accommodation(s)

Studio for 2 people

Accessible room

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View, Garden View Note

Note :

*Subject to availability

  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
Aparthotel Adagio Berlin Kurfürstendamm

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  342 reviews

TripAdvisor Rating  4.5/5  1,047 reviews

Certificate of excellence 2022

underperforming

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

the A/C system smells terribly after cigarette smoke ( the smell comes in waves as if someone smokes in front of the intake or the rooms are interconnected ) 2nd night i turned A/C off and opened the windows despite the noise from the street the front desk is understaffed and overworked. They was an incident with another guest in the washroom and the front desk seems not to care. Receipts are not handed out without asking. forgot my toothbrush ( but no toothbrush at front desk ) , as stores were closed at 11:30 pm i asked at the next door hotel, they gave me a toothbrush. otherwise good location, clean

Dear Joachim, Thank you for sharing your feedback. While we are pleased that you found our location to be ideal, we are sorry to hear your experience wasn't completely satisfying. We ask that guests make us aware of any issues or concerns so that these may be addressed during the stay. We are sorry that you felt the level of service delivered was not that expected and rest assured that this feedback will be addressed with our reception team. Our guests' reviews are useful to evaluate our services in order to undertake any necessary improvements. We do provide toothbrushes upon request; however, they are subject to availability, and we regret that we were unable to provide this for you on this occasion. We hope to have the opportunity to welcome you for an improved stay. Kind regards, Robert Reuter, General Manager

Perfect location

Customer review rating 5.0/5

Martina Families - Confirmed reviews ALL

Easy access to public transportation. Lots of restaurants to walk to Very quiet, clean and staff is super friendly

Dear Martina, Thank you for taking the time to review your stay. We're so pleased that you appreciated the high standards and quality service which we strive to uphold. We all certainly look forward to seeing you in the future. Best wishes, Robert Reuter, General Manager

well located

Customer review rating 5.0/5

Awatif A. Friends - Confirmed reviews ALL

I have as always enjoyed my stay , it is the hotel of choice for me in Berlin and surely will come again

Dear Awatif, We appreciate that you took the time to share your feedback. It is always a pleasure to welcome a returning guest and we are delighted to hear that you enjoyed another great experience. Knowing that we are always your top choice whenever you are visiting the city is our greatest reward. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, Robert Reuter, General Manager

Customer review rating 4.0/5

Kathryn R. Friends - Confirmed reviews ALL

Staff at this hotel were very helpful, the hotel was a good location. I would stay here again.

Dear Kathryn, Thank you for such a positive review. It is rewarding to hear that you enjoyed your stay so much that you would like to return. We greatly appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We all certainly look forward to seeing you in the future. Best wishes, Robert Reuter, General Manager

Excellent stay

Customer review rating 5.0/5

Shelly Friends - Confirmed reviews ALL

Very friendly, clean, nice and comfortable stay in heart of berlin, equipped with kitchenette - perfect for Covid conditions.

Dear Shelly, Thank you for your kind review. The satisfaction of our guests is extremely important to the entire team, so it is wonderful to know that you had such a pleasant stay. We look forward to welcoming you again. Kind regards, Robert Reuter, General Manager

Great stay

Customer review rating 4.5/5

Karen Families - Confirmed reviews ALL

Excellent as usual, have stayed there many times. Convenient location and helpful staff

Dear Karen, Thank you for taking the time to review your recent stay. It is always a pleasure to welcome back a friendly face and we are delighted your experience once again lived up to your expectations. We look forward to seeing you again. Best regards, Robert Reuter, General Manager

super staff and great location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I really enjoyed my short stay in Berlin. Marco and Herr Behling were top-notch service professionals who made me feel at home. The hotel was spotless, the kitchenette included an electric kettle and Nespresso machine and the wifi good enough to do some work on video calls. I highly recommend the Adagio Berlin and particularly these to gentlemen at the front desk.

Dear Guest, Thank you for such a positive review. It is rewarding to hear that you appreciated our location and enjoyed our well-equipped apartments. We will be sure to pass on your kind comments to our front desk team in particular who will be delighted to know that they helped make your stay memorable. Thank you for your recommendation. We look forward to welcoming you back. Best regards, Robert Reuter, General Manager

Well located for my purpose

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was my first stay at Adagio Hotel, and it 100% met my expectations, especially the functionality of the the whole apartment, including kitchenette and sleep working area Location is good, close to underground as well as local train station

Dear Guest, We are grateful for this kind review about your recent stay. We are delighted to know that your apartment met your needs perfectly and that you appreciated our convenient location. We hope that you will be able to return for another great experience. Kind regards, Robert Reuter, General Manager

Feels like home

Customer review rating 5.0/5

Mhklemm Families - Confirmed reviews ALL

Thank you for another lovely stay at your hotel. Everything was wonderful. My daughter calls it her Berlin-Home:) Lovely, friendly staff too Thank you and Happy New-Healthy Year!

Dear Guest, Thank you for your kind review. It is always a pleasure to welcome you back, and we are thrilled to know that you had another enjoyable experience at our hotel; It is very rewarding to know that your daughter feels so at home with us. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly maintain our efforts. We look forward to welcoming you again. Best wishes for the holiday season, Robert Reuter, General Manager

Comfortable room with a well equipped kitchenette

Customer review rating 4.0/5

L. V. D. M. Couples - Confirmed reviews ALL

Stay 20 days at the Adagio Hotel in Kurfuerstendamm. The room was very comfortable and the kitchenette was well equipped. Had to return home earlier and found the staff to be very understanding and accommodating - thank you very much!

Dear L., Thank you for your kind review. We appreciate that you took the time to share your experience with us. It is rewarding to know that you were pleased with your apartment's amenities as well as our team's service. We look forward to welcoming you again. Best wishes for the holiday season, Robert Reuter, General Manager

Great service, conveniently located

Customer review rating 4.5/5

Ken Families - Confirmed reviews ALL

Have stayed here multiple times and enjoy both the facility and the location. First time since the pandemic since travel from the US has been challenging but appreciated the Covid related precautions. Appropriate and not intrusive. We'll be back

Dear Ken, Thank you for such a positive review. It was a pleasure to welcome you back. We do our best to ensure that guests feel welcome and safe during their time with us and it is very rewarding to read that you appreciated the measures we have introduced for your well-being. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, Robert Reuter, General Manager

Customer review rating 4.0/5

Pascal W. Couples - Confirmed reviews ALL

i really appreciate welcome and s of Adagio people appartement is as usual as right standard and clean only things to improved is that we do not have french chanel :)

Dear Pascal, Thank you for this review of your recent stay. We appreciate your kind mention of our team's friendly service and the high standards which we strive to uphold. Your feedback is important to us and have taken note of your suggestion. We hope to have the pleasure of seeing you again on a future visit. Best wishes, Robert Reuter, General Manager

Wonderful stay

Customer review rating 5.0/5

Igal Business - Confirmed reviews ALL

Clean, quite, fulfilling all expectations.

Dear Igal, Thank you for this kind review about your recent stay. Your satisfaction is our top priority, and we are thrilled to know that we could provide you with an excellent experience. We look forward to welcoming you back. Best regards, Robert Reuter, General Manager

All we needed

Customer review rating 4.0/5

Mrs. J. Couples - Confirmed reviews ALL

The location was perfect and the room had all we needed to have a nice stay in Berlin. The room could quick turn from bedroom to livingroom. Fantastic!

Dear Mrs J., Thank you for your kind review. We are delighted to know that you appreciated our central location and that your apartment met your needs perfectly. We look forward to welcoming you again. Kind regards, Lisa Klamt-Kesici, General Manager

Good location, clean hotel and friendly staff

Customer review rating 5.0/5

Emma Couples - Confirmed reviews ALL

Lovely weekend away perfect place to stay in order to access the sights

Dear Emma, Thank you for your kind review. It is wonderful to know that you enjoyed our location and that you had a great experience. We look forward to welcoming you again. Kind regards, Lisa Klamt-Kesici, General Manager

Not letting one bad apple spoil an otherwise great experience

TripAdvisor rating 3.0/5

MH-NYC-and-Family TripAdvisor review

Great customer service with individual standouts. The gentleman who at least tried to fix our faulty A/C; the Genovese guy who bothered to make me coffee at 4AM for my USA based Zoom meeting; generally friendly staff. Studio apartment concept very positive. Money would have been over-priced, however, if not for my having paid with some rewards points. Priced way too high otherwise for the decor and general condition of the place. It isn't the Ritz Carlton, or even Marriott, the latter of which was actually cheaper. Most egregiously: The A/C's did not function properly, and sometimes didnt function AT ALL. And it was 30 degrees out, for the two days we were there. Murderously hot in the rooms we rented, with no let up. This is tell-tale sign of hotels owned by indifferent and complacent organizations that think people shouldnt or won't complain about bad A/C's, and thus will never have the integrity or professionalism to repair or replace same. It is a cheap BS attitude, and, at least in our case, has eliminated the possibility of appx 35 people in our sphere ever going to this place again, great customer service notwithstanding. I received a response apologizing for this, and committing to "share the criticism", whatever that meant. To be clear: That does absolutely NOTHING for me, and doesn't answer the fundamental question: when are these A/C's being replaced? The answer to that question dictates when, if ever, this hotel will ever get the many thousands of euros I, and my family and friends, would otherwise be spending there.

Dear Guest, Thank you for taking the time to share your feedback. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We have taken good note of your remarks and are addressing these matters at the appropriate level. Nevertheless, our team will be pleased to learn their efforts were appreciated. We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future. Best regards, Lisa Klamt-Kesici, General Manager

A1 service from check in to check out

TripAdvisor rating 5.0/5

MChinoKe Business - TripAdvisor review

My family and I really enjoyed our stay. Our interactions with Mr. Florian Behling stood out because of his knowledge and welcoming personality. The staff was exceptional in helping us get settled and making sure we were acclimated to the benefits of the hotel. The recreation area was a plus even with the restrictions. It was nice for us to take a moment to get a family fun game of foosball and table tennis. Get location...close to transportation, grocery stores and of course get shopping. Definitely a great experience and I will choosing Accor properties while in Europe for business.

Dear Guest, Thank you for this positive review of your recent visit. It is very rewarding to hear we have met all your requirements and that our location was ideal for you.The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly maintain our efforts. We look forward to the pleasure of welcoming you back for many more enjoyable visits in the future. Kind wishes, Lisa Klamt-Kesici, General Manager

Adaggio Berrlin Kudamm

TripAdvisor rating 5.0/5

deliaferreira Business - TripAdvisor review

Very well located, comfortable, excellent service, the staff is very gentle. The studios are very well equipped. Luminous rooms. Very quiet. The internet connection could be better. It is instable. I will recommend this apart hotel

Dear Delia, Thank you for taking the time to write this review. Our entire team is thrilled that you had such a pleasant experience with us! We do our best to provide top-notch service and ensure the complete satisfaction of our every guest, so this positive feedback is truly rewarding. We are, however, sorry to hear of the issue you had with our free wifi; if preferred high-speed wifi is available for faster and improved connection at a small cost, perhaps this option would be useful on your next stay? We look forward to welcoming you back in the future. Kind regards, Lisa Klamt-Kesici, General Manager

Very bad hotel

TripAdvisor rating 1.0/5

VadimZh2013 Families - TripAdvisor review

I had tow rooms. My daughter’s report: On Thursday, December 12, I agreed with the reception staff that on December 13 I can postpone the check-out time and stay in the room until 13:00. December 13, at 10:40 I was brushing my teeth. There was a knock at the door. I couldn't answer. Then the man in the hallway just put his key and opened the door. As soon as I heard the lock click, I stepped out and closed the door as it was opening. The time between asking the question and deciding to open the door was minimal. Please note that this was before the normal check-out time, and not in those extra two hours, although this is not an excuse for the situation as a whole. I packed up and went to the reception to find out why this whole situation happened. The receptionist was as incompetent as possible. He did not react to my story and never even apologized. I can't remember his name, unfortunately. Then I went back to the room and found that the key was no longer working. I had to go back to the same employee for a new key because I still needed time to pack. Later, when I gave the room cards to other employees, it turned out that the morning receptionist did not make any notes about the whole situation. I think this is just the height of incompetence and the height of disrespect for regular priority customers!” The situation repeated with me next morning! And nobody told us sorry. There are a lot of problem: with garbage (garbage camera is always close), with dirty pan, with the stuff. Ivdid not recieve my welcome drink ( I have silver level in AccorsHotels).

Dear Vadim, Thank you for taking the time to share your feedback. I feel very sorry about this regrettable experience. Please accept our apologies. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. I will be personally investigating this matter and will ensure that everything is in order for your next visit. We do hope you will return, and we wish you a very happy holiday season. Kind regards, Lisa Klamt-Kesici, General Manager

Exceeded expectations

TripAdvisor rating 5.0/5

Dave G Couples - TripAdvisor review

We appreciated the extra room and the convenience of the nicely equipped kitchen of our studio. Staff here were great and the price offered excellent value. We enjoyed our stay and highly recommend this property.

Dear Dave, Thank you very much for this kind review and recommendation. It is rewarding to know that everything was to your satisfaction during your stay, especially your room and its convenient amenities. We appreciate your mention of our team members; this positive feedback will encourage us all to keep up the good work! We hope that you will be able to return for another great experience. Kind regards, Lisa Klamt-Kesici, General Manager

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