ibis budget Frankfurt City Ost 1 star

Customer review rating (ALL Rating) 4.3/5 621 reviews

Best price
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Hanauer Landstrasse 118, Entry: Weisbachstraße 9, 60314 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Ideal connection to U6 line Ostbahnhof & tram 11 Ostbahnhof/Honsellstraße

  • Public parking garage directly under hotel - discount for hotel guests

  • Our breakfast will fortify you for an exciting day!

  • 24-hour mini market with beverages and snacks

  • Arrive at your convenience. Our doors are open 24/7!

Our accommodation(s)

Hotel location

ibis budget Frankfurt City Ost

Hanauer Landstrasse 118, Entry: Weisbachstraße 9
60314 FRANKFURT AM MAIN
Germany

GPS:50.111251, 8.71007

Telephone
Fax +49 69 130258625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  621 reviews

TripAdvisor Rating  4.0/5  238 reviews

Great stay

Customer review rating 5.0/5

Hugh Friends - Confirmed reviews ALL

Staff very friendly and accommodating, great location with Tram, U-bahn and bus services nearby

Dear Hugh, Thank you for your kind words regarding your recent stay at ibis budget Frankfurt City Ost. We are delighted to hear that you found our staff friendly and accommodating, and that our location met your travel needs perfectly with convenient access to public transport. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Catherine Sebai - General Manager

Cheap and clean

Customer review rating 4.0/5

David Couples - Confirmed reviews ALL

Pros: The hotel was very cheap, for that price it included everything that is absolutely necessary (maybe a fridge and a blow drier are the only things that we missed) and it was clean. It was in a good neighbourhood, a little bit far from the hauptbahnhof by foot but close with tram. Cons: The hotel staff was friendly, but altough I do not blame the guy at our first day of check in, as I think it was one of his first days and he is from a different culture, but when we arrived, he said that he thinks that something is wrong with the room that is ours and went to check it. After he came back he said that it's good that he checked because we almost got a couple bad and he will change it, but what he didn't know and didn't ask is that we are a gay couple and we chose the couple bad, it was not a system error. Of course when we insisted that the couple bad is good for us he gave us the keys (after asking a few times if we are sure), so overall it wasn't a big problem, but it would be better if he just asked in the beginning if we wanted a couple bad or two single bads. Another con in the room was how big it was, because it had the same items as other ibis budget rooms that we were in (Antwerpen, Valencia) however the space was much bigger, which made the room feel really empty. Maybe a little cabinet would help in this feeling.

Dear David, Thank you very much for taking the time to share your feedback regarding your recent stay at ibis budget Frankfurt City Ost. We are delighted to hear that you found our hotel to be both affordable and clean, as we strive to maintain high standards while offering competitive prices for our valued guests. We appreciate your comments regarding the staff's friendliness, and I would like to extend my gratitude for your understanding towards the check-in process. It is our priority to ensure that all guests feel welcome and comfortable during their stay. Your feedback highlights the importance of clear communication, especially regarding room preferences. We have already shared your insights with the team in order to enhance our service delivery. Regarding the room size, we continuously evaluate our accommodations to ensure they meet our guests' expectations. I appreciate your suggestion about incorporating a cabinet, as we aim to provide a more functional and homely atmosphere. Your observations comparing our properties are invaluable as we seek to improve the experience across all our locations. It is gratifying to hear that you enjoyed the location of our hotel, with convenient access to local transport. We hope to welcome you back in the future, where we will strive to make your next stay even more enjoyable. Thank you once again for your constructive feedback. Best regards, Catherine Sebai - General Manager

Location is highly reachable to Messe & Main Station as well as to main shopping area Ziel through U 6 & Tram 11.

Customer review rating 4.0/5

Naeem F. Business - Confirmed reviews ALL

we have good experience as our stay was mainly for work. the quality of break fast & room making has been super good - super efficient. The staff at reception has been very helpful. Quite easy to have quick checked in / checked out.

Dear Guest, Thanks a lot for your nice feedback! We are glad to hear you enjoyed the location and found it super handy for your work trip. It's great that you loved the breakfast and our room service—our team works hard to keep things efficient. Also, big shoutout to our reception crew for making your check-in and check-out a breeze! Hope to see you again soon for another fantastic stay! Best regards, Catherine Sebai - General Manager

GOOD STAY

Customer review rating 4.5/5

P. R. Business - Confirmed reviews ALL

Staffs treated us very well.

Dear P. R., Thanks for the good review regarding your stay with us at Ibis budget Frankfurt City Ost! We are pleased you had a great stay and enjoyed our team's hospitality. Hope to welcome you soon again. Best regards, Catherine Sebai - General Manager

Well located, Clean and Comfortable

Customer review rating 4.5/5

Omri H. Families - Confirmed reviews ALL

Convenient location, minimal but sufficient for the needs. Clean and with kind and pleasant staff.

Dear Omri, Thanks for the awesome review! We're stoked you enjoyed your stay and found our place comfy and clean. Hope to see you again soon! Catherine Sebai - General Manager

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Other web-users rate our hotel

  • 666 reviews 9/10 Location
  • 969 reviews 5.5/10 Room
  • 544 reviews 9/10 Service
  • 21 reviews 9.3/10 WiFi
  • 569 reviews 4.2/10 Comfort
  • 433 reviews 8.2/10 Cleanliness
  • 359 reviews 8.3/10 Breakfast
  • 276 reviews 8.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.