ibis budget Frankfurt City Ost 2 stars

Customer review rating (ALL Rating) 4.3/5 500 reviews

Best price
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Hanauer Landstrasse 118, Entry: Weisbachstraße 9, 60314 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Our hotel has been awarded the "Green Key" sustainability seal.

  • Ideal connection to U6 line Ostbahnhof & tram 11 Ostbahnhof/Honsellstraße

  • Public parking garage under hotel with discount for hotel guests

  • Our breakfast will give you fuel for the day! Fancy some scrambled eggs?

  • 24-hour mini market with beverages and snacks

Our accommodation(s)

Hotel location

ibis budget Frankfurt City Ost

Hanauer Landstrasse 118, Entry: Weisbachstraße 9
60314 FRANKFURT AM MAIN
Germany

GPS:50.111251, 8.71007

Telephone
Fax +49 69 130258625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  500 reviews

TripAdvisor Rating  3.9/5  245 reviews

Customer review rating 5.0/5

Alanna M. Couples - Confirmed reviews ALL

We usually always pick Ibis hotels for our stays, because we find the price reasonable and we always know what we are getting. This location is great, right outside the hotel is a tram stop that takes you right to the main square. We visited for the Christmas Markets and found this to make our stay here the perfect location. The area felt safe at night walking back to the hotel from the tram stop. The lady who checked us in was fantastic and friendly, even checked us in a little early as our room was ready. The room was clean and had everything we needed for our short trip to Frankfurt, we are very basic travellers and tend to spent most of our time our of the hotel room, so understand these rooms may not be for everyone. As always, great to stay with Ibis and would definitely stay here again, should we find ourselves in Frankfurt again.

Customer review rating 4.5/5

Aurora V. Business - Confirmed reviews ALL

Minimal and cosy room in a well-kept hotel with welcoming staff. Breakfast was basic but well furnished, aligned with the price. The only note was that the cleaning team was not aware that it was my check out day so they knocked two times before noon, the maximum time for check out.

Dear Mrs. V., Thank you for your kind words regarding your recent stay at ibis budget Frankfurt City Ost. We are delighted to hear that you found our hotel to be well-kept and our staff welcoming. Your feedback about the cleaning team is appreciated, and we will ensure that our protocols regarding check-out days are reviewed to enhance our guest experience. We hope to welcome you back in the future. Warm regards, Catherine Sebai - General Manager

Customer review rating 4.5/5

Peter V. E. Business - Confirmed reviews ALL

For a budget hotel, newly built, with all basic needs, also for business traveller. Small shower and basic room, but just good for sleeping. Good wifi, good breakfast, friendly staff (the South Soudan man at reception). Spacious parking.

Dear Peter, Thank you for taking the time to share your positive experience at our ibis budget Frankfurt City Ost. We are delighted to hear that you found our hotel well-situated and equipped with all the essential comforts for your stay. It is gratifying to know that our friendly staff, especially the team member you mentioned, contributed to your overall satisfaction. We look forward to welcoming you back in the future. Warm regards, Catherine Sebai - General Manager

Customer review rating 3.0/5

Nicolas M. Business - Confirmed reviews ALL

It’s ok

Dear Nicolas M., Thank you for taking the time to share your thoughts regarding your stay with us. We sincerely appreciate your feedback, even if it suggests that your experience did not fully meet your expectations. Our team strives to provide a comfortable and satisfactory environment for our guests, and your insights are valuable in guiding our efforts in this direction. Best regards, Catherine Sebai - General Manager

Customer review rating 0.5/5

Suborna S. D. Business - Confirmed reviews ALL

Overpriced Rs.32k per night without breakfast and washroom is so small that you cannot even enter. They are not giving cup, tea or coffee. Donot change body wash or shampoo. It seems it is refilling from many years without changing the container, if u ask electric kettle, they will ask for deposit. Being Accor member if u ask for late checkout, they will not provide.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Frankfurt City Ost. We appreciate your comments, as they help us to continually improve our services. I am pleased to hear that you found our location convenient. I regret to learn that your experience did not meet your expectations in other areas. Our pricing is reflective of the amenities and services we provide and was during your stay adjusted due to the trade fair. Regarding the toiletries, the containers are not refillable so they are changed when they are empty. As for the electric kettle, a deposit is often required for certain amenities. I also understand your concerns about late checkout requests. While we appreciate our loyal Accor members, availability can vary based on occupancy levels. We value your feedback and will ensure it is shared with our team to enhance our guest experience moving forward. Thank you once again for your insights. Best regards, Catherine Sebai - General Manager

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Other web-users rate our hotel

  • 712 reviews 9.2/10 Location
  • 1,001 reviews 5.9/10 Room
  • 644 reviews 8.6/10 Service
  • 26 reviews 8.7/10 WiFi
  • 598 reviews 4.5/10 Comfort
  • 458 reviews 8/10 Cleanliness
  • 420 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.