ibis budget Frankfurt City Ost 1 star

Customer review rating (ALL Rating) 4.3/5 1,918 reviews

ALLSAFE approved hotel

Information message

ibis budget Frankfurt City Ost
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+ 16 Services

Hotel extras

  • An ALLSAFE certified hotel

  • Our reception desk is happy to help 24 hours a day.

  • Excellent links - metro station just 219 yards (200 meters) away

  • Public parking garage (with hotel discount) directly under the hotel

  • 24/7 mini market with beverages and snacks in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Frankfurt City Ost

Hanauer Landstrasse 118
60314 frankfurt am main
germany

Fax: (+49)69/130258625

Check-in from 15h00

Check out up to 12h00

  • S1-6, S8-9:  S1-6, S8-9 OSTENDSTRASSE

  • S8, S9:  S8, S9 OSTENDSTRASSE

  • 11:  11 OSTBAHNHOF/HONSELLSTRASSE

  • By plane

    FRANKFURT At 19km / 11.81 miles

  • By train

    FRANKFURT HBF At 2.1km / 1.3 miles

GPS:50.111251, 8.71007

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast

Non contractual photo

Our accommodation(s)

The ibis budget Frankfurt City-Ost has 159 rooms with Sweet Bed by ibis budget double and twin beds. Children up to the age of 12 sleep in the bunk bed. With shower/WC, desk, flat-screen TV and free WIFI.

Our guest reviews for
ibis budget Frankfurt City Ost

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,918 reviews

TripAdvisor Rating 4.0/5

214 reviews

Pleasant Overnight

Customer review rating 3.5/5

Goodnight Couples - 10/01/2022 Confirmed reviews ALL

The hotel was ectremely clean and the staff was fantastic. The problems I had were: locating the hotel, finding the hotel parking location and a bed that was very uncomfortable. The hotel had a very good breakfast that had all the items that I liked.

Absolutely lovely stay and overall excellent service!

Customer review rating 5.0/5

Benjamin Solo - 30/11/2021 Confirmed reviews ALL

I’ll always recommend the overall exciting experience as well as service personnel. Top notch location and place to stay.

Dear Benjamin, Thank you so much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nunzio Greco General Manager

Good place. clean rooms.

Customer review rating 5.0/5

Ibis F. F. Business - 20/11/2021 Confirmed reviews ALL

Continues: Recepcionist were very politely and wery smaily guy. Breakfest were wery enough for budgut hotels. Consider: Car parking is litte expencive But there are hotel discount.

Comfortable bed, but smelly shower

Customer review rating 3.0/5

Yanne M. Friends - 16/11/2021 Confirmed reviews ALL

The location is around 45 minutes away by train/tram from the airport, and around 15 minutes from the central train station. Not hard to find. Staff is friendly and helpful. Room is standard, big bed, a little desk, wardrobe, television, toilette, bathroom. I had a comfortable sleep. However, after I showered in the morning, there was a bad smell coming from the shower drain and that wasn't very comfortable. Luckily I was out in the city the whole morning, but the smell still hadn't gone away by the time I checked out. Breakfast was ok, but there were no warm meals such as fried or scrambled eggs. I think at least scrambled eggs could have been expected for 54 euros a night. Another little problem I had: I was supposed to check out by noon. I arrived back at the hotel at 11:55, I had already packed my stuff so that I only needed to grab them, but although I arrived there before the time of my stay was officially over, my card did not work anymore. I couldn't use the elevator to go to my floor (because guests need their cards to go past the 1st floor). A very helpful cleaning-lady took me to the 5th floor (because the receptionist had gone out for a moment...). But when I got to my room, the card wouldn't open the door either. So I had to go back down and ask for the cleaning-lady's help again, who kindly accompanied me to my room and opened the door for me so that I could get my stuff and leave. It was an overall pretty standard experience with some minimal negative points, but if you're on a tight budget and still want to have a clean place to stay and a comfortable night of sleep, I think this is pretty much worth it. I would stay there again.

Customer review rating 3.5/5

Maria Solo - 16/11/2021 Confirmed reviews ALL

basic room, but comfortable -I tried to book the hotel online but it didnt work with 2 cards so I emailed the hotel directly and they held the room for me

great checkin/checkout

Customer review rating 4.5/5

Anonymous Business - 08/11/2021 Confirmed reviews ALL

quick and friendly checkin. rooms are clean and basic, according to the price.

Great Value 10 minutes by tram from the centre of town

Customer review rating 3.5/5

Markg Families - 29/10/2021 Confirmed reviews ALL

Easy check in, modern room, good shower, comfortable bed. A good value place to use as a base

not satisfieed

Customer review rating 1.0/5

Kingsley Families - 25/10/2021 Confirmed reviews ALL

The toilet was bad. It does not evacuate waste when flushed.

Dear Guest, Thank you for taking the time to share your feedback. We kindly ask our guests to report all their needs immediately directly in the hotel in order to provide a solution. We hope to welcome you back to our hotel very soon! Sincerely, Nunzio Greco General Manager

Clean, good position, well organised

Customer review rating 5.0/5

Damir K. Families - 06/10/2021 Confirmed reviews ALL

Clean, good position, well organised

No electricity in the room.

Customer review rating 2.0/5

Daniel Business - 23/09/2021 Confirmed reviews ALL

Electricity was out when I needed it the most to schedule my daily appointments. No room telephone and no one to fix the issue.

Dear Guest, Thank you for taking the time to share your feedback. For electricity please use the keycard inside the room. We kindly advise our guests to address every issue directly in the hotel in order to offer a solution. We hope to welcome you back to our hotel very soon! Sincerely, Nunzio Greco General Manager

Good value, breakfast not satisfactory

Customer review rating 4.0/5

Miguel C. Friends - 14/09/2021 Confirmed reviews ALL

Good value, good location, nice room but disappointing breakfast with take away option only

god

Customer review rating 4.5/5

Wouter Families - 04/09/2021 Confirmed reviews ALL

Clean. Friendly and helpful staff. My family enjoyed a good and quiet night of sleep.

Excellent service, nice and clean room, possibility of free storing of bagage at the reception

Customer review rating 5.0/5

Anonymous Couples - 31/07/2021 Confirmed reviews ALL

We were very nicely suprised about how the hotel looked like, very nodern, new and clean. The service at the reception was great giving advice and especially keeping our lugguge in the storing room overnight during the time we left the city and came back to the hotel next day.

Well located. Great restaurants near by.

Customer review rating 4.0/5

Rox S. Couples - 17/07/2021 Confirmed reviews ALL

Very convenient and friendly service. Great location with excellent restaurants and a park near by. The bed was too firm for me but in general good. They are pet friendly as well. Thanks

Perfect for what we needed

Customer review rating 3.5/5

Anonymous Business - 20/06/2021 Confirmed reviews ALL

Rooms were clean and efficient. Tough to be accurate during the Corona restrictions. It filled our needs for a quick one night stay.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nunzio Greco General Manager

A great place to stay in Frankfurt

TripAdvisor rating 5.0/5

MalgorzataEwa Solo travel - 05/08/2020 TripAdvisor review

A great location, very convenient connection by public transport, very nice & helpful staff!, clean rooms, reasonable prices, very good wi-fi service, some nice addresses to eat in the surroundings - backeries, restaurants. My highest & honest recommendation!

Short Break for Xmas Markets and sightseeing

TripAdvisor rating 5.0/5

medwynwilliams Solo travel - 07/12/2019 TripAdvisor review

Room was comfortable, clean, well maintained. Good powerful shower. Good value breakfast. Tram and Ubahn approx 200m from hotel. 10-15 mins to city centre. You could take a riverside walk to city centre, with good paths on both sides, approx 5 min from hotel to riverside and 40 mins walk.

Great Hotel

TripAdvisor rating 5.0/5

MariaDhm Solo travel - 28/06/2019 TripAdvisor review

The hotel was great. It's one of my best Ibis Budget. The breakfast was so delicious. And you can go to the city center by walking next the Main. Otherwise the Tram is near the Hotel. The only thing I didn't appreciate was the personal working during the morning they weren't really charming but the one who was working during the night was so friendly. I will come back for sure for my next stay in Frankfurt.

Frankfurt

TripAdvisor rating 3.0/5

Camper31871144914 Couples - 09/05/2019 TripAdvisor review

Room was comfortable but small. Staff very helpful. Breakfast very good. Location great. Tram on outside street went to all necessary destinations including Romer town and hauptbahnhof. Quiet situation with little street noise.

Great place

TripAdvisor rating 5.0/5

Dadana83 Family - 11/11/2018 TripAdvisor review

Clean and affordable.They were kind enough to check us in earlier then advertised on their site. Staff helpful in finding directions.Located close to river bank,and you can walk all the way to the Altstadt. Across the street very nice coffee shop and.Ostbahn is located just across the street,as well as tram station.Highly recommended for anyone planing to stay for a few days!

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