ibis budget Frankfurt City Ost

I am not satisfied,seperation of bath,Toilets and makeup area like the mirror isn't a good thing especially when you just came out of the bath and with the warm weather of the bath came in to a repectively cold weather of the room,the pillow was awful they were very thin and like you haven't got anything under your head

Room was outdated, paper thin walls to the point I could hear next doors tv and hear them cough clearly. Bed was like sleeping on a brick. Air con didn’t work either, woke up hot in the night.

first of all, the pre-checkin was a waste of time. When I came to the reception I was told to please fill out the form (again!) by hand. After doing that I went to the room which was very cold. A few minutes later the reception person came to my room to tell me that the online checkin had not billed my credit card and I would have to come down to the reception and present the card again. I told this man that the heating was not working, he fiddled with the dial and said it should be working now. When I came back to the room the heating was still not working, the room was cold. There was no telephone to report this to the front desk, there was only one thin blanket on the bed. I drove out of the park garage and returned a couple of hours later and the parking garage was closed with no indication or notice about how to get in, I had to search for parking on the street. I was confirmed when I booked that the room was 68€, when I got to the hotel it was then 80€, upon my complaint the receptionist gave me the price of 70€. In general the experience was not so good and you weren´t kidding about the "budget", the room was like a cheap student dormitory, no carpet, no phone, small with plastic furniture.

Initial problem with room was fixed with relocation to a superior room. Very happy.

I had a sudden flight change and had to stay in Frankfurt overnight. A friend recommended this hotel, and it ever great! Small room that was thoughtfully laid out. I could've easily spent a couple days there eating and working. Unfortunately, I arrived around 10 pm and had to leave by 6:30. But the bed was comfy and the shower was great. Then I went down for the breakfast, which was so inexpensive, but well stocked, if you like German-style breakfasts. Fortunately, I do, and aside from the very nice presentation, everything was very high quality and delicious. I was disappointed to have so little time in Frankfurt, but in the few hours I was there the hotel made a huge impression on me. On top of that, the reception staff were very pleasant and friendly, and I had no trouble communicating while practicing my German, but English was no problem when I was in a hurry either. I will definitely stay here or another Ibis budget location again.