Novotel London Canary Wharf

Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 2,979 reviews

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Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • An ALLSAFE Bureau Veritas certified hotel.

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,979 reviews

TripAdvisor Rating  4.5/5  1,649 reviews

Nice hotel but poor reception experience

Customer review rating 2.0/5

Fox S. Business - Confirmed reviews ALL

The hotel reception doesn’t work - always large queues and poor checkin experience. Worst check in experience on the wharf!

The greatest reception staff I met

TripAdvisor rating 5.0/5

doloressT5340JA Families - TripAdvisor review

Always created me with a smile. No matter how many customers they had. Especially Samira, Samantha and Ana but everyone was lovely. Former Flight Attendant I’ve video several hotels…. Dolores Shaffer room 1506.

Dolores, I am absolutely thrilled to read this fabulous review, thank you so much. The Reception team are just beaming when they read it and thank you for sharing. I really hope we have the opportunity to welcome you back soon. Jacqui & The Canary Wharf Family

Splendid! View, breakfast, quiet room, just perfect, fast check out! Thank you very much

Customer review rating 5.0/5

P. Solo - Confirmed reviews ALL

View, breakfast, quiet room, just perfect, fast check out! Thank you very much

Dear Virginie, Thank you so much for this amazing feedback! I cannot wait to share this feedback with my team. Kindest regards Samira & The Novotel London Canary Wharf family

Customer review rating 2.0/5

Aster Business - Confirmed reviews ALL

Thoroughly disappointed to be told upon check in that I would not be receiving Accor loyalty points. I’m sick of hotels harping on about their programs then not allowing me to take part. Member no. 30…0562 6

Dear Aster, Thank you very much for your feedback. Unfortunately you are not eligible to get the points when your company is paying for your stay. To be entitle to the points you need to book directly through our website ( third party platforms won't allow you to get points either). If you have any questions regarding this you can always check the information on the website or give us a call. We hope to see you soon Kind regards Noelia & The Novotel London Canary Wharf Family

Great stay. Comfortable and easy to check in

Customer review rating 5.0/5

Dhiren Business - Confirmed reviews ALL

Great stay and very comfortable. Clean. Spacious and a great view. Staff were pleasant and very helpful. Highly recommended.

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Other web-users rate our hotel

  • 929 reviews 9.1/10 Location
  • 2,581 reviews 7.6/10 Room
  • 1,948 reviews 8.1/10 Service
  • 31 reviews 6.8/10 WiFi
  • 968 reviews 4.8/10 Cleanliness
  • 812 reviews 7.6/10 Breakfast
  • 716 reviews 7.4/10 Amenities
  • 425 reviews 8.9/10 Vibe

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