Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 3,759 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,759 reviews

Customer review rating 3.0/5

Andrew B. Solo - Confirmed reviews ALL

Hotel in a good location with good views from my room on the 34th floor. Room was satisfactory but the bedding, while clean, had a musty, damp smell.

Customer review rating 4.5/5

Herring S. Business - Confirmed reviews ALL

Work trip. Very convenient for the office & tube. Decent wi-fi

Customer review rating 4.5/5

Peter H. Business - Confirmed reviews ALL

I stay with Novotel Canary Wharf frequently and am always really happy with the friendly, welcoming attitude of the front desk, the quality of the rooms and overall experience of the stay.

Customer review rating 1.0/5

Candida S. Business - Confirmed reviews ALL

Stay was fine but I did not get sent an invoice so now I'm having to chase up for an invoice. I checked with reception before i left that an invoice would be sent - and clearly you have my email as you have sent me this email. Please can you work on making this a more automated process so people dont have to waste time chasing for it.

Customer review rating 3.5/5

Jones P. Business - Confirmed reviews ALL

The hotel is conveniently located for business travel in Canary Wharf, making it an appealing option for those who need easy access to the local offices and transport links. The proximity to key business hubs is definitely one of its strongest points. However, the stay itself was less comfortable than expected. The bed was unfortunately quite uncomfortable, and the pillows were extremely firm—almost rock‑hard—which made it difficult to get a proper night’s sleep. For a hotel positioned at this price point and catering to business travelers, a higher standard of comfort would normally be expected. Breakfast was another disappointment. At £25 per person, it felt significantly overpriced, especially given that the quality and variety didn’t justify such a premium cost. For travelers who need an efficient and good‑value start to the day, this may not feel like a worthwhile expense. Overall, while the location is excellent for business needs, the comfort level and value for money fell short of expectations. With some improvements to room comfort and a more reasonably priced breakfast offering, this could be a much stronger choice for business travelers.

Other web-users rate our hotel

  • 1,513 reviews 9.4/10 Location
  • 3,176 reviews 8/10 Room
  • 2,720 reviews 8.4/10 Service
  • 41 reviews 6/10 WiFi
  • 1,078 reviews 6.2/10 Cleanliness
  • 953 reviews 7.5/10 Breakfast
  • 442 reviews 5.4/10 Value
  • 315 reviews 7.1/10 Pool

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