Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.4/5 4,496 reviews

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Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

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Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,496 reviews

TripAdvisor Rating  4.5/5  1,893 reviews

Certificate of excellence 2023

Rado saw this exhausted mammy and delivered the respite I needed.

TripAdvisor rating 5.0/5

Sarah C TripAdvisor review

When you are a working mum of 3 kids under 6. There is nothing more important than when you do have to go on a work trip than having a good nights sleep. Rado saw the 3am start in my eyes - he saw I was absolutely wrecked and haven’t properly slept in my months. I asked for a quiet room and he delivered an amazing room with views overlooking London. It has rejuvenated me. The staff at the bar were so kind. The hotels signature scent in lovely. I’m so appreciative of having a good night sleep. It will set me up for the next few months. Thank you Rado for seeing me.

Unexpected average stay for a Novotel

TripAdvisor rating 3.0/5

tomwood2468 TripAdvisor review

Check in was very slow, it seemed they wanted to check every piece of information with you after providing all the details in advance. Rooms were clean and tidy though we found a sock tucked into the curtain when we closed them. Plenty of selection at breakfast, hot and cold options. Didn't get the opportunity to use the spa as it shuts between 12pm and 3pm. We were never told this until we went to use it and there was a sign stuck to the door.

Nov-el experience

Customer review rating 5.0/5

D B. Couples - Confirmed reviews ALL

Great service right from the welcome to the departure. The room was comfortable, clean and quiet. Views of London were spectacular, especially when eating breakfast on the 37th floor.

Dear David, Thank you very much for your wonderful feedback, I absolutely love the title of your review. It was our absolute pleasure to have you with us and I am delighted to know you had a great stay, you enjoyed the location and of course our stunning views from Bokan. We look forward to welcoming you back in the future. Warmest Regards, Hristina and The Novotel London Canary Wharf Family

Thank you Rebeka

TripAdvisor rating 5.0/5

Bheemaneni N TripAdvisor review

This was the first stay at the hotel.The rooms are modern , and the hotel is near to the city.The staff amazing and very well trained.We had room service and we meet Rebeka , super professional , very friendly and helpfull.The next morning we meet her again in the breakfast , with a large smile and happy to see us.The breakfast is great , diversity options, the hot buffet was great.Definitely we gonna come back and again thank you Rebeka !

Excellent hotel - surpassed expectations

Customer review rating 4.5/5

Julia G. Couples - Confirmed reviews ALL

I enjoyed the understated style of the hotel - very clean - well lit - extremely friendly, helpful staff - we asked for more milk and it arrived almost immediately - with a smile. Loved the top floor bar and restaurant - what a view - and the breakfast was outstanding. Overall an exceptional experience and I will return. Only gave a 9 as there were no batteries in the TV remote!

Dear Julia, Thank you so much for your glowing review! We're thrilled to hear that your stay with us surpassed your expectations. We're delighted that you appreciated the understated style of our hotel, as well as our cleanliness, well-lit spaces, and friendly, helpful staff. It's wonderful to know that we were able to promptly fulfill your request for more milk with a smile. We're glad you enjoyed the breathtaking views from our top floor bar and restaurant, as well as the outstanding breakfast. Your feedback regarding the TV remote is duly noted, and we apologise for any inconvenience caused. We look forward to welcoming you back for another exceptional experience in the future! Sincerely, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com

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