Novotel London Canary Wharf 4 stars

Customer review rating (ALL Rating) 4.3/5 4,066 reviews

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Novotel London Canary Wharf - Image 1
Novotel London Canary Wharf - Image 2
Novotel London Canary Wharf - Image 3
Novotel London Canary Wharf - Image 4
40 Marsh Wall, E14 9TP LONDON, United Kingdom

Description

Hotel extras

  • 7 min walk to Canary Wharf underground with easy access to the City, O2 Arena and Greenwich

  • Green Key Certified - We 100% commit to sustainable business practices

  • 313 contemporary guest rooms including 26 designer style Suites with panoramic London views

  • 9 design inspired meeting rooms including E-board technology

  • BOKAN - Three breath taking options for food and drink located on the hotel's top floors

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Room

Photo out of - Superior Twin Room

Bespoke designer interiors and latest advanced technology enabled rooms with 55inch HDTV and high speed WiFi. Each room includes an allergy free pillow, a work desk, seating area and central bedside control panel. Located between the 4th and 27th floor.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Perfect for families, this room features a double bed and a single sofa bed, comfortably accommodating up to 2 adults and 1 child. Each room includes an allergy free pillow, a work desk, seating area and central bedside control panel.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

See availabilities

Located on the higher levels of the hotel, enjoy a unique package including a full range of Novotel amenities, plus bathrobe and slippers.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Rooms feature wheelchair turning space, alarm cords, wheel in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities. Audible and visual or vibrating fire alarms on request or installed. Located between the 4th and 35th floor

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Executive Suite

Photo out of - Executive Suite

Located on levels 33 to 35, you will a separated living area, full range of Novotel amenities, bathrobe and slippers.

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Executive Terrace Suite

Photo out of - Executive Terrace Suite

This individual terrace Suite is located on the 8th floor with an outdoor deck area and luxury freestanding bath is ideal for a special occasion. The Suite includes full range of Novotel amenities, bathrobe and slippers.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP LONDON
United Kingdom

GPS:51.501331, -0.023293

Telephone
Fax +44 20 7987 1040
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 313 rooms
  • 32 rooms for people with reduced mobility
  • 313 non-smoking rooms
  • 39 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Well-being

Swimming Pool

  • Covered
  • On site

Novotel Canary Wharf Gym

  • On site
  • Sauna room
Book

CANARY COFFEE

Photo out of - CANARY COFFEE

A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee

Cooking style
Cafe
Capacity
32
Accessibility
Accessible service
E14 9TP London, United Kingdom
Telephone +44 203530500

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

A cosy and stylish space located on street level with outdoor terrace seating - relax, unwind and indulge in a selection of locally roasted artisan coffee, pastries, snacks and stone baked pizza at Canary Coffee

Lounge in the sky and admire breath taking 360 degree views across the London skyline - take the chance to perch inside at the rooftop bar or unwind on the terrace. For reservations, dress code and age policy, please visit bokanlondon.co.uk

Start your day with a delicious breakfast served in our restaurant, where you can enjoy stunning views over London. From wholesome, healthy options to indulgent treats, our breakfast selection has something for everyone-helping you fuel up for the day

The gym offers high-quality cardio and weight-lifting equipment including treadmill, cross-trainer and exercise bike.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,066 reviews

Customer review rating 5.0/5

Destiny M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Jodie B. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Kevin P. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Carolyn J. Friends - Confirmed reviews ALL

Customer review rating 3.5/5

Antonios P. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Jodie B. Couples - Confirmed reviews ALL

stayed here for my boyfriends birthday, had a lovely stay, would come back and recommend to friends and family, great location, friendly staff and great facilities

Customer review rating 2.5/5

Kevin P. Couples - Confirmed reviews ALL

Service was delayed a couple of times

Customer review rating 5.0/5

Carolyn J. Friends - Confirmed reviews ALL

I have stayed at this hotel many times in the last few years and it is always my 'go to' hotel in London. It is onlt 10 mins to the centre of London, the rooms are lovely, the staff very kind, food excellent, what more could I want.

Customer review rating 3.5/5

Antonios P. Couples - Confirmed reviews ALL

Nice service overall, polite with attention. My concern is that the room is to me small, just at the limit for 2 persons. Moreover, the room is not well ventilated (when one returns back in the evening can smell the the room.

Customer review rating 5.0/5

Ngoy K. Couples - Confirmed reviews ALL

Welcoming staff always smiling and helpful. The rooms are clean and spacious. Nice rooftop bar. It’s just reaching my standards

Customer review rating 3.0/5

Vaishali S. Business - Confirmed reviews ALL

I stayed at Novotel over the last few weeks in CW. The bedding was not the most clean and sewn, and rooms could have been cleaner. Breakfast was not to a high standard but worst I woke up to building work and construction every morning .

Customer review rating 3.0/5

Ian R. Business - Confirmed reviews ALL

Most things were good, but the water pressure in my room was very low, so the shower kept cutting out. It was also disappointing that the bar closed early. We tried to get a drink at 10.30 to 10.45 and the staff said that they'd just closed.

Customer review rating 0.5/5

Andrew D. Couples - Confirmed reviews ALL

There was wet dirty clothes left in the room as we checked in we smelt them straight away although we did get two free drink vouchers I don’t think this was enough

Customer review rating 5.0/5

Meghan P. Business - Confirmed reviews ALL

Brilliant experience - the staff were incredibly kind, attentive and thoughtful. Travelling as a disabled person with an assistance dog can be really stressful and the team made us feel as seamless as everyone else. We were super well taken care of, the room was immaculate, housekeeping amazing, room service was brilliant and we felt safe. Our new go to and couldn’t speak more highly! Recommending to all my colleagues as such a brilliant base! Thank you!

Customer review rating 4.5/5

Benjamin C. Business - Confirmed reviews ALL

Short walk from the Jubilee line and DLR, bit further from the Elizabeth line. Clean modern facilities, pool/sauna and gym are small but function and well maintained

Customer review rating 5.0/5

Angela M. Friends - Confirmed reviews ALL

Great location , Great staff and Great rooms Modern and clean and Great value for money

Customer review rating 2.5/5

Padmaja P. Business - Confirmed reviews ALL

Came in early, but no option to early checkin.

Customer review rating 4.0/5

Robert A. Families - Confirmed reviews ALL

A good hotel with a bar and restaurant on floors 37&38 . The views over London and the river Thames were amazing. The staff were friendly and helpful,the room clean and bright with the hotel being overall functional rather than beautiful.

Customer review rating 3.5/5

Levena R. Couples - Confirmed reviews ALL

I loved the hotel and the room was really nice but the other facilities were poor. The changing room for the wellbeing centre was smelly and the towels were just thrown down, no laundry bag for dirty towels. The location of the hotel made it difficult for parking we were told by the staff at novotel to park westferry parking stating it was the closet, although it was cheaper than others it definitely wasn't not the closest. The shower was full of grime and needed cleaning. The shower head was full of limescale but the bed was very comfortable I had the best sleep here and would come again just to sleep.

Customer review rating 4.5/5

Melica B. Couples - Confirmed reviews ALL

well located lovely hotel and great amenities, loved the special complimentary touches for my boyfriends birthday, great view and very clean overall, spacious and comfortable would definitely come back again, just couldn’t get the tv to work bcs of remote and mirroring issues but regardless very nice thank you

Customer review rating 3.5/5

Nicholas S. Business - Confirmed reviews ALL

From my arrival, the greetings and welcome from the front desk staff was nothing close to warm and welcoming. I felt as though I was a disturbance. I’m sorry to say that the only kind and lovely staff were the Black people, housekeepers, and the very sweet young lady working the restaurant at breakfast. I come to London frequently. I shall not use your hotel again despite its convenience.

Customer review rating 2.0/5

Amanda B. Couples - Confirmed reviews ALL

We stayed here for our anniversary 9 years ago and stayed again this weekend for a birthday. Couldn’t help but feel that the standard has really deteriorated.

Customer review rating 3.5/5

Swee S. C. Business - Confirmed reviews ALL

Location is a bit further from Canary Whatf Elizabeth Line station than expected. Room is not the size & furnishings expected of a Novotel. TV is relatively outdated & programs available are limited for Novotel.

Customer review rating 4.5/5

Chris B. Couples - Confirmed reviews ALL

Great hotel, nice rooms and facilities, the pool and the sauna were great after a long day sightseeing. The restaurant was amazing, thank you.

Other web-users rate our hotel

  • 1,562 reviews 9.5/10 Location
  • 3,309 reviews 7.7/10 Room
  • 2,779 reviews 8.2/10 Service
  • 38 reviews 4.7/10 WiFi
  • 1,157 reviews 5.7/10 Cleanliness
  • 884 reviews 7.5/10 Breakfast
  • 450 reviews 5.3/10 Value
  • 433 reviews 8/10 Bar

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