ibis Styles Wien City

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ibis Styles Wien City 3 stars

Customer review rating (ALL Rating) 4.8/5 81 reviews

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Description

Hotel extras

  • First-class location between the city center and the suburban.

  • Direct connection to public transportation network

  • Modern and stylish rooms

  • Free and unlimited high-speed Internet

  • In-house garage

Hotel location

ibis Styles Wien City

Döblinger Hauptstrasse 2
1190 VIENNA
Austria

  • ENGERTHSTRASSE DAENENSTRASSE:  37A NUSSDORFER STR

  • FLORIDSDORF SIEBENHIRTEN:  U6 NUSSDORFER STR

  • By plane

    VIENNA INT AIRPORT At 25km / 15.53 miles

  • By train

    WIEN WESTBAHNHOF At 6.1km / 3.79 miles

GPS:48.232676, 16.353806

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

BAR

Strengthen yourself from noon at our in-house bar with snacks and drinks for your start to Viennese sightseeing or enjoy a night cap when you return.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Wien City

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  81 reviews

TripAdvisor Rating  4.5/5  1,640 reviews

Certificate of excellence 2022

Convenient, very friendly, familiar - just what we needed!

Customer review rating 4.5/5

Chris Families - Confirmed reviews ALL

After nearly two years of enforced absence we returned to the friendly Ibis Styles Hotel and our familiar room, which suits the special needs of our family. Happily, nothing much has changed. Staff recognized us and were warm and helpful. We hope to be back soon!

Dear Mr. B., thank you for your great review. I am very pleased that you had a great stay with us. It was a pleasure to finally see you again. I very much hope to see you again soon. Best regards, Dominic Nachbaur - Front Office

Normal stay

TripAdvisor rating 3.0/5

elite_traveller7 Business - TripAdvisor review

It is not first stay in this Hotel. Check in was earlier than should be. As Silver Accor member I should get Drink Vouchers for me and guest but I didn’t. Breakfast was okay, but if you are allergic they have almost nothing. At check out young lady didn’t ask me if I need the invoice. I would rate this stay as OK, but I stay in Accor hotels because I am a member but I don’t get any bonuses which you can read at their website. So probably I have to stay in the other “Hotels alliance”.

Dear Guest, thank you for your feedback. This is absolutely essential for us in order to offer our guests a perfect service. I very much regret that in your case we did not manage to convince you of our quality. Our members are very important to us and we want them to feel this every time they stay. I am sorry that you did not receive your welcome drink voucher and that the breakfast did not meet your expectations. I also apologize for any inconvenience upon departure. You are absolutely right that the bill is to be given to the guest without being asked. We will hold discussions with the entire team again so that we can improve our service in this regard. I know that we couldn't convince you of us this time, but I very much hope that you will give us the chance to convince you of our quality on your next visit. Best regards, Dominic Nachbaur - Front Office

Very nice hotel

TripAdvisor rating 5.0/5

lilin138 TripAdvisor review

The hotel is nice and modern. The room was well designed with all the necessary amenities for my short stay. The staff was very helpful and professional. Breakfast was excellent! Would definitely stay here again!

Dear Lilin, wow what an outstanding rating! Nice to read that we made your stay special. I will immediately pass your praise on to my colleagues. That gives us an extra boost in motivation. I very much hope to see you again soon. Kind regards, Dominic Nachbaur - Front Office

Ideal

Customer review rating 4.5/5

Ross Business - Confirmed reviews ALL

The hotel was close to where I needed it, was clean, bright, comfortable, and the staff were very friendly. Breakfast was nice.

Dear Mr. C., thank you for this outstanding rating. I am very pleased that you can only find positive words for your stay. I will of course pass on your words of praise to my colleagues immediately. Due to our optimal location right next to the underground station and the tram stop, we are the best starting point to explore the entire city. I very much hope to see you again soon. Kind regards, Dominic Nachbaur - Front Office

what a great stay

TripAdvisor rating 4.0/5

56domingo Business - TripAdvisor review

What a great stay (even if it's been for business) great staff, so kind and patient, always prompt to help with right tips! Great breakfast to start off the working day on the right foot! Super recommended!

Dear Guest, thank you for this great review. It is a great pleasure for me to read that you felt so comfortable. Our hotel is very suitable for both business travelers and holidaymakers. I will immediately pass on your praise for the staff to the relevant departments. Breakfast is the most important meal of the day, which is why we attach great importance to our buffet. I am very pleased that you are leaving our house with only positive memories. I look forward to welcoming you again soon. Kind regards, Dominic Nachbaur - Front Office

Covid safe great stay

Customer review rating 5.0/5

Sam Business - Confirmed reviews ALL

It was good to be back in Vienna after so long and perfect that I could stay in the IBIS Styles again. Great stay as always with very helpful staff. Breakfast is great

Dear Mr. H., I am delighted you had a great and safe stay again! I appreciate your good scores and nice review! I hope to see you soon again. Kind regards, David Meixner Resident Manager

Worst experience in an Accor hotel

Customer review rating 0.5/5

Liviu Families - Confirmed reviews ALL

When arrive at hotel, I rang at the parking entrance, but no one answered. My wife had to go to the reception. In the morning, the electrical power was not working in my room and took the hotel more than one hour to solve the problem. On the last day, when i wanted to check out i told the lady from the reception that i forgot to use my Free drinks voucher and i would like to receive the drinks at that point, but she told me she can not help me and next time to ask the drinks earlier. And, in the end, when i wanted to use the loyality points to partially pay my stay, the same lady told me that she can use only 2000 points not 8000 points as i wanted. I stayed before at leat 5 times in this hotel, but i doubt that i will return.

Dear Mr. Liviu S., thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am dismayed that we disappointed you and you had a bad experience about your recent visit. Please accept my sincerest apology. I am aware of it, that we had a technical issue with the doorbell, it has been already fixed, unfortunately too late... I am really sorry, as it gave you an unpleasant first impression. I am also sorry, that the electrical problem was not fixed as quick as expected: I agree with you, it should not have taken one hour to find a resolution. Your experience at check-out left me speechless, I am extremely sorry. I ensure you; I will discuss this situation with the front desk team. I do not want to bother you with excuses and I will review, why we could not fulfill your simple requests regarding welcome dring and points. Mr. S., I know, I cannot give you back the moments, I am really sorry that you had so many unpleasant situations during your stay. Mr. S., I would be very thankful, if you could regain your faith un our hotel: I am glad to invite you and your family and I would give you a voucher for 1 night in the family suite included breakfast. Once again, I am really sorry for the inconveniences, and I hope you accept my offer. I hope as well that despite of your last experience you like the hotel, and you give us another chance. Thank you for your feedback and kind regards from Vienna, David Meixner Hotel Manager

Safe place to stay during COVID pandemic

Customer review rating 5.0/5

Sam Business - Confirmed reviews ALL

Returned again to this IBIS Styles Hotel. I always like to stay in this hotel because of the friendly staff and great design. Of course this time I was travelling at the time of the COVID pandemic and was concerned for my safety. I felt very safe in the hotel, at the reception, during breakfast and in the lifts. The hotel is well placed for tram or UBahn to the centre. A great safe hotel to stay in Vienna

Dear Dr. H., thank you again for your kind words, I really appreciate your feedback. I am delighted you had a safe and enjoyable stay and I hope to see you back soon. Stay healthy! Kind regards from Vienna, David Meixner

COVID Safe Hotel to stay in Vienna

TripAdvisor rating 5.0/5

Simon H Business - TripAdvisor review

Returned again to this IBIS Styles Hotel. I always like to stay in this hotel because of the friendly staff and great design. Of course this time I was travelling at the time of the COVID pandemic and was concerned for my safety. I felt very safe in the hotel, at the reception, during breakfast and in the lifts. The hotel is well placed for tram or UBahn to the centre. A great safe place to stay in Vienna. Nice restaurant and cafe close by.

Dear Simon H., thank you for your fantastic review! I appreciate your kind words about the staff and the services. I am delighted you had a enjoyable and safe stay. I am thankful for your good feedbacks and I hope to see you soon again. Kind regards, David Meixner

Friendly staff, clean room

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

All perfect!

Dear Alex, thank you! I very much appreciate your great feedback and I am delighted you had a pleasant and safe stay. We guarantee flexibility, high standard cleanliness and perfect in-hotel experience also in these strange "corona-times" for our guest. I hope to see you back soon. Kind regards, David Meixner

A perfect stay.

Customer review rating 5.0/5

Giuseppe T. Solo - Confirmed reviews ALL

Good hotel Clean end comfortable.

Signor T., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Styles Wien City. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Maria Sunzenauer Front Office Assistant

Sam

TripAdvisor rating 5.0/5

Simon H Business - TripAdvisor review

Great place to stay in Vienna. The hotel staff are always helpful and efficient. The rooms are excellent and you can have a great breakfast. There is a tram route to the centre just outside the hotel and there are other good travel connections close by - UBahn and tram. I always like to stay in this hotel in Vienna.

Dear Sam, thank you so much for your wonderful review. I am delighted you enjoyed your stay in our hotel and the staff made your stay with great hospitality comfortable. We have a great location and very good connection to the city center and it is great to know you liked it as well. I appreciate your good feedbacks and I look forward to welcoming you back soon. Kind regards, David Meixner

It"s okish

TripAdvisor rating 3.0/5

joseluisv536 Business - TripAdvisor review

After staying in different ibis hotels in Vienna, I notice that this is not better than the others non-stylish. Rooms are smaller, and breakfast quality decayed a bit. Also, during the evenings (saturday at 6PM) they had only one staff member for the whole hotel, so if you need something, it will take ages.

Dear Guest, thank you for your review. I am sorry to learn, your recent visit fell short of expectations. I value your patroange and I am thankful for your feedback. In the low season we had on a few days one staff member at the front desk and I am sorry you had to wait a little bit longer. I hope to get the chance to better serve your needs in the future. Kind regards, David Meixner

Great value and comfort

TripAdvisor rating 5.0/5

Percy887 Families - TripAdvisor review

A great hotel, good value, comfortable rooms with a great breakfast. Staff very helpful and friendly. Good for transport into old town Vienna. Supermarkets and a few good restaurants around the area. Tram right outside hotel and metro 5 -10 mins away.

Dear Percy887. Thank you so much for posting a review of Ibis Styles Wien City following your recent stay with us. I am so pleased that your overall stay was so enjoyable and I do hope that we will have the pleasure of welcoming you back on a visit to our wonderful city. Kind regards from Vienna Cornelia Resident Manager

Stylish location

TripAdvisor rating 5.0/5

dgafit Families - TripAdvisor review

Good location in an area with good restaurants. Spacious and stylish room even for 3 persons. Very helpful to find me a parking lot. The breakfast was fine. Easy to find local transport, mainly the subway to get to the center.

Dear Dgafit, thank you very much for your stay in our house and your wonderful feedback. It makes me and the whole team very proud! We are very happy that you enjoyed your time in Vienna and in our hotel and hope to welcome you again very soon. Please do not hesitate to contact us if we can be of assistance. Best regards from Vienna, Gyöngyi Karasz & Ibis Styles Team

A very good hotel in a superb part of the city

TripAdvisor rating 5.0/5

Gabor T Couples - TripAdvisor review

We liked this hotel very much. The staff is very kind and helpful. The location is very good: very close to tram stops and a subway station in a very nice neighborhood. The room was very clean, spacious enough and very stylish. The only thing we did not like that much was the bed: we love the "average" bed of IBIS, and we thought that we would find the same bed type at IBIS STYLES, but apparently they have different beds that are softer. But we are different: some like it, some don't...

Dear GaborT86, thank You very much for stay at Ibis Styles Wien City and for your review. We do have the same Sweet Bed concept as another Ibis hotels, we are sorry if for You it was not the same. Thank you for the kind words about the staff, it's a really motivation for us. It would be a pleasure for us to welcome you again! Kind regards from Vienna, Gyöngyi Karasz & Ibis Styles Team

Good

TripAdvisor rating 4.0/5

anishku_san Friends getaway - TripAdvisor review

Parking costs 24€/day Value for money isnt great. I did not feel a big difference to Ibis budget hotels. Except the price. Directly in front of Tram station, and the subway is very close. Very clean, and the rooms were well maintained.

Dear anishku_san, thank You very much for your stay at Ibis Styles Wien City and your feedback. We are delighted that you liked our room and the location. Between Ibis Styles and Ibis budget hotels is really big different, not just the price, but also the facilities, comfort, services etc. We do have a normal Vienna price for the parking in our hotel. You could find also in neighborhood grage. Our Front Desk kindly inform you about. It would be a pleasure for us to welcome you again! Kind regards from Vienna, Gyöngyi Karasz & Ibis Styles Team

couples

TripAdvisor rating 4.0/5

Lesure Families - TripAdvisor review

Hotel staffs were very helpful and very friendly, particular David and Gundula they help us to discover the Wien city. Breakfast was good, the hotel location situated at the edge of the city center...about 30-40 min tram to center.

Dear Lesure, thank you for your great feedback! I was very pleased to read your review about our good Service, in particular of David and Gundula. With pleasure I will forward them your speical wishes. Thank you also for your great words for our breakfast. The City Center you can reach by tram in about 12 minutes. we are just 2,5 km away from the inner City. We are looking forward to welcoming you again. Kind regards Cornelia Resident Manager

Nice hotel conveniently located near to local transport connections to city center

TripAdvisor rating 4.0/5

petru504 Families - TripAdvisor review

Good connection from/to Vienna airport. Near to (two) metro stations, trams 37&38 going close to city center can be taken in front of the hotel. The staff is helpful. Very good experience, recommended.

Dear Petru504, thank you very much for your stay in our house and your wonderful feedback. It makes me and the whole team very proud! We are very happy that you enjoyed your time in vienna and in our hotel and hope to welcome you again very soon. Please do not hesitate to contact us if we can be of assistance. Best regards from Vienna Cornelia Resident Manager

Very nice hotel, location is excellent for public transport.

TripAdvisor rating 5.0/5

Martine S Families - TripAdvisor review

The staff was very friendly and helpful. We had a spacious room for three persons with a magnificent view of the city. The breakfast buffet had everything we desired. We would definitely return to this hotel.

Dear martine s, thank you for your great feedback! I was very pleased to read your review about our good service and that you and your family enjoyed your stay in our house. I passed your kind words to our proud team! We are looking forward to welcoming you and your family again in our ibis styles wine City! Kind regards Cornelia Resident Manager

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