Name: Hotel Rathauspark Vienna - Handwritten Collection - ALL
Address: Rathausstrasse 17, VIENNA, 1010, AT
Telephone: +43140412
Rating: 4.8

Hotel Rathauspark Vienna - Handwritten Collection

The Hotel Rathauspark Wien Handwritten Collection has been shining in new splendor since the comprehensive redesign in August 2024. Behind the historic facade in the heart of Vienna lies a place full of history and charm: Once the residence of the well-known writer Stefan Zweig, today you can expect a stylish hotel with exclusive amenities, high-quality furnishings, and fully air-conditioned rooms, sustainably cooled with modern district cooling. We look forward to seeing you.

The prime location makes it easy for guests to explore the city and visit many of Vienna's popular tourist attractions, including St. Stephen's Cathedral, Kärntner Strasse, Cafe Central, Hofburg, and Vienna's museums. Whether you're in town for business or pleasure, you can enjoy the best of both worlds. Benefit from the convenient central location close to the subway and Vienna's top points of interest.

Vienna - City of Music, Culture and History. Discover imperial splendor, coffee house culture and a modern joie de vivre. Only 575 steps from the Vienna City Hall, you will stay in a quiet and stylish setting in the historic city center.

Welcome to the Hotel Rathauspark Vienna. Walk in the footsteps of famous personalities from the "Grätzl" neighborhood around our hotel. Enjoy a restful sleep in a pleasantly quiet location - right in the city center.

Mrs. Nicole MANDL, Hotel Management

Hotel extras

Quiet location in the heart of Vienna
Viennese charm in the former palace built in 1882
A building full of traces of famous personalities such as well-known writer Stefan Zweig
Wide breakfast buffet options available: vegan, vegetarian, gluten-free, and lactose-free
Proud bearers of the Austrian Ecolabel

Our accommodation(s)

Room

Comfortable superior room with king-size bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Spacious Deluxe Room with a king-size bed and a sofa-bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Classic Room with king-size bed

2 pers. max
16 m² / 172 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Cozy Classic Room with queen-size bed

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Suite

Viennese charm junior suite with king-size bed and sofa bed

4 pers. max
46 m² / 495 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

See availabilities

Hotel location

Hotel Rathauspark Vienna - Handwritten Collection

Rathausstrasse 17
1010 VIENNA
Austria

GPS:48.2132776, 16.3568541

+43 1 40412

Railway station
Highway exit
Ferries

TWIN CITY LINER

Ferries

Access: 2 km / 1.24 mi 25 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

HAUPTBAHNHOF

Railway station

Access: 4 km / 2.49 mi 1 hrs walk / 25 min drive

Shuttle

Additional charge

Shuttle on call

DONAUUFERAUTOBAHN

Highway exit

Access: 7 km / 4.35 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Shuttle
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

Near the property

Car park

FALCO BAR

Our cozy Falco Bar is open 24/7 and offers a delightful selection of Viennese coffee specialties and refreshing drinks as well as a comfortable space to relax and reflect on the day.

2 breakfasts

Our gourmet breakfast will provide the perfect start to your day! Enjoy fresh fruit, crispy pastries, delicious cakes or strudels and other regional products as well as a wide selection of specialty teas and coffees.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 130 reviews

Frederica O. Couples - 6/2/2026 Confirmed reviews ALL

We had excellent care from the reception team from arranging extra towels to getting an umbrella for the rain. They were cheerful and helpful and spoke good English. We definitely stay here again and other All Accor hotels. A very comfortable stay.

Dear guest, thank you very much for choosing to stay with us and for sharing such kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed our central location as well as the service provided by our reception team. It is wonderful to know that our colleagues were able to assist you throughout your stay, whether with extra towels, an umbrella, or any other request. Your kind words about their friendliness and helpfulness are greatly appreciated and will be shared with the team. We would also like to thank you for choosing to forgo room cleaning during your stay. By making this choice, you actively contributed to our sustainability efforts, and we truly appreciate your support in helping us reduce our environmental impact. Thank you once again for your recommendation and for your loyalty to ALL Accor. We look forward to welcoming you back to Vienna in the future. Your Hotel Rathauspark Team

Shimon M. Couples - 5/30/2026 Confirmed reviews ALL

Very good hotel, good location and very helpful friendly staff, especially Andrea from the front desk. The only downside- no minibar in the room. Other than that, perfect

Dear guest, thank you very much for choosing to stay with us and for sharing your wonderful feedback. We are delighted to hear that you had a great stay and enjoyed our location, the cleanliness of the hotel, and the service provided by our team. A special thank you for mentioning Andrea from our Front Office team. We will be delighted to share your kind words with her, as recognition like this means a great deal to our colleagues. We are also pleased that you enjoyed your Gold member benefits, including the room upgrade and welcome gift. Regarding the minibar, we would like to mention that we have consciously decided not to provide refrigerators in our guest rooms as part of our sustainability efforts. Nevertheless, we truly appreciate your feedback and understand that this would be a valued convenience for many guests. Thank you once again for your recommendation and excellent ratings. We hope to have the pleasure of welcoming you back to Vienna very soon. Your Hotel Rathauspark Team

Mary P. Couples - 5/28/2026 Confirmed reviews ALL

Our six nights in this hotel were most enjoyable. The staff were very friendly and accommodating. The breakfast was excellent. Our room was quiet. There was no mini fridge for storing cold drinks but the reception staff very kindly provided us with ice upon request. A shelf and some hooks in the bathroom are suggested. There was almost no space for toiletries.

Dear guest, thank you very much for choosing to stay with us and for taking the time to share such detailed feedback about your six-night stay. We are delighted to hear that you had an enjoyable experience and that you appreciated our location, the quiet room, the excellent breakfast, and especially the friendliness and helpfulness of our reception team. It is wonderful to know that our staff were able to assist you during your stay and help make your visit to Vienna more comfortable. We also appreciate your suggestions regarding additional shelves and hooks in the bathroom. Guest feedback like yours is very valuable and helps us identify opportunities for improvement. Regarding the minibar, we have consciously decided not to provide refrigerators in our guest rooms as part of our sustainability efforts. However, we completely understand the convenience they offer, particularly during the warmer months, and we are grateful for your feedback on this topic. We are pleased that our reception team was able to assist by providing ice whenever needed. Thank you again for your kind words and valuable comments. We hope to have the pleasure of welcoming you back to Vienna in the future. Your Hotel Rathauspark Team

Ahmed A. Business - 5/27/2026 Confirmed reviews ALL

Based on All Accor app showing the hotel had availability for 5 nights up grad I went there late evening of may 20 . I asked the receptionist if they had rooms availability and she confirmed, then I introduced my self and requested for a check in for 5 nights using my suite nights up grad . She asked for my nationality then rejected my request pretending that suite bathroom was out of order I argued the idea being listed for up grad and insisted to check the suite together . We did and found no problem then she agreed to give only one night up grad . Up on my dissatisfaction and insistence she called her GM in front of me and heard her repeating my Arab nationality and after 15 minutes of conversation with her GM she agreed to give 2 nights up grad , I then agreed being late at night and had no place else to go . The next morning they refused our breakfast pretending it was not included while all others were included . I went up to room and looked out from window to find a cafe near by and suddenly noticed Israeli flag hooked up on the next trace of same building . I then realized the causes behind all those rejections and mistreatment and the fact I was discriminated against being an Arab . As I was checking out I saw the butler distributing welcome treats of dishes full of all kind of fruits meanwhile we got nothing !!

Dear guest, thank you for taking the time to share your experience with us in such detail. We are truly sorry to read that you did not feel comfortable or welcome during your stay. This is certainly not the impression or experience we want any guest to have at our hotel. We would also like to clearly assure you that guests of all nationalities, backgrounds, and religions are equally welcome in our hotel. We strongly reject any form of discrimination, and it deeply saddens us that you left with this feeling. Regarding the flag you mentioned, we would kindly like to clarify that it belongs to a neighboring building and has absolutely no connection to our hotel or our values. We sincerely regret that this contributed to such a negative perception of your stay. We would also like to gently clarify that our hotel is unfortunately not among the participating properties where the Suite Night Upgrade benefit is available. In addition, your stay took place from Wednesday to Friday, while the complimentary breakfast connected to the related offer is only included on Saturday and Sunday mornings. We are very sorry if this was not communicated clearly and understandably during your stay. Most importantly, we truly regret that you did not feel valued and comfortable as our guest. Especially as a Diamond member, we would have wished for you to leave with a much more positive impression of our hotel and team. Please rest assured that we take your feedback very seriously and will discuss it internally with great attention. Thank you again for sharing your concerns with us. Despite your disappointing experience, we would truly appreciate the opportunity to welcome you back one day and hope that you might give us a second chance to provide you with the positive and welcoming stay that every guest deserves. Your Hotel Rathauspark Team

David P. Couples - 5/27/2026 Confirmed reviews ALL

Stayed for 7 nights. Hotel recently refurbished so rooms are spotless. Cleaning was very efficient. Good selection at Breakfast with friendly staff.

Dear guest, thank you very much for choosing to stay with us and for sharing such positive feedback about your seven-night stay. We are delighted to hear that you enjoyed our central location, the cleanliness of the recently refurbished rooms, and the efficiency of our housekeeping team. It is especially wonderful to know that you appreciated the breakfast selection and the friendliness of our staff. Your kind comments and high ratings truly mean a lot to us. We hope to have the pleasure of welcoming you back again on your next visit to Vienna. Your Hotel Rathauspark Team