We booked this hotel, but it turned out to be closed. The owners only informed us weeks after booking and shortly before traveling. They rebooked us to another branch very nearby, stating that it would have the same quality (mercure Wien Zentrum). Meanwhile other hotel rates had increased so we had little choice to accept, but we regretted it during our stay. The hotel room was very hot as the AC doesnt work properly during the Viennese summer. Opening the window was not an option. All windows are street facing. Our room was directly above the entrance with noise from people entering and leaving, but also of loud drivery trucks than kept their engines running. Complaints were not addressed during our stay.

Great

We really enjoyed stay here. The staff were extremely helpful. The breakfast was great and the location was perfect. The rooms very well done and the bathroom and shower were great. Thanks for a great stay

Generally okay, although difficult to set the room at a cooler temperature - fixed control. From a safety element, when you left the room, the corridor light did not come on for some time - 4th floor. Room was clean and breakfast offered a good choice

Easy (late) check in, friendly and helpful staff, good service

Great location, modern design, friendly staff, everything was just perfect! I absolutely loved the VIENNA logo in the lobby and the painting on the ceiling. Plus my birthday surprise (wishes card, sweets and wine in the room).. So sweet! ❣ Would definitely recommend!

Great breakfast in this hotel, it done with passion and great experience.

You claim to be green and propose no cleaning for the room but offer in the bathroom a plastic duck... As well as ticket for internet printed on paper... I feel your green proposal is more making money than real ecology !

Excellent location and the reception is very friendly and helpful

Lovely staff and superb breakfast. Only negative is our room was slightly too small to comfortably open our suitcases but the rooms are very well appointed. We visited in January and it was cold outside but we felt that the heating was slightly too high overall throughout the hotel as you feel like stripping naked when you enter the Lobby from outside.

Nice and clean room Well located Comfortable bed

Liked the boutique hotel vibe. Staff really helpful and friendly. Great location. But rooms a bit dark and hot. Would definitely stay again.

We had a junior suite which was modern, well laid out and spacious. The suite comprised a separate living room, large double bedroom and fantastic bathroom complete with walk in shower and a double sink. The suite was spotless and well-maintained. Plenty of wardrobe space, a large safe ( which accommodated our laptops), mini bar, two TVs, sofa and swinging arm chair made for a very comfortable stay. All the staff we met with were friendly and good at their jobs. The only room for improvement would be to have more staff serving at breakfast - we and other guests had to ask for crockery and cutlery supplies to be refreshed - and the breakfast room would benefit from a couple of self-service coffee machines to ease pressure on staff and speed up the service. It is also worth noting that the in-house bar and restaurant is closed on Sunday and Monday evenings.

The overall impression of the hotel is so so. I'd like to mention very unfriendly staff, bad breakfasts, and room with great signs of wear-and-tear. Definitely the hotel is not worth its price range.

As we only had 3 days, the location was perfect, close to everything including cafes and restaurants. 5 minutes to get on the U-Bahn and get around the city so with an umbrella, a few showers of rain were not a problem. Very friendly attentive staff, modern and trendy decor. Highly recommended.