Mercure Vienna First
Customer review rating (ALL Rating) 4.6/5 240 reviews
EXCELLENT LOCATION: pedestrian zone in the historic city center
Charming city hotel in a distinctive Viennese style
Vienna 1st bistro: bar and restaurant
Awarded the Austrian Ecolabel
ALLSAFE approved hotel
Desider Friedmann Platz 2
1010 VIENNA
Austria
Telephone +43 1 905828
Contact email
U1 / U4: Schwedenplatz
U3: Stephansplatz
WIEN SCHWECHAT At 18km / 11.18 miles - Shuttle paying
HAUPTBAHNHOF At 3km / 1.86 miles
GPS:48.211414, 16.374053
Check-in from - Check out up to
Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.
Feel at home and indulge - relax and enjoy! The "Grands Vins Mercure" wine menu resembles a wine cellar that leaves nothing to be desired. For an ideal accompaniment, treat yourself to our fresh cold cuts. Enjoy a gin and tonic from our selection
A day in Vienna should get off to a good start, so begin your morning at our extensive buffet breakfast with a variety of fresh dishes and regional specialties.
The hotel has 49 non-smoking rooms. Choose between Standard and Privilege Rooms and the Executive Suite. All rooms feature a functional desk, free WIFI and coffee and tea-making facilities.
Great location!
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Dear Elizabeth G., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet fully your expectations regarding the friendliness of our front desk, one of our most important values; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would appreciate if you could give us some more information to get the chance to improve our quality? Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Well lovated
Customer review rating 4.5/5
Rami B. Couples - Confirmed reviews ALL
Dear Rami B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
NICE STAY, great team..... despite abusive police behavior.
Customer review rating 3.5/5
Arturo S. R. Business - Confirmed reviews ALL
Dear Arturo Suarez R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. My colleague send you also an e-mail yesterday. Warm regards from Vienna Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Well located, friendly service
Customer review rating 4.5/5
Gaby C. Couples - Confirmed reviews ALL
Dear Ana Gaby C., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Extremely well located.
Customer review rating 5.0/5
Peter K. Couples - Confirmed reviews ALL
Dear Peter K., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
In partnership with TripAdvisor