Mercure Vienna First

Customer review rating (ALL Rating) 4.6/5 1,050 reviews

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Desider Friedmann Platz 2, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: pedestrian zone in the historic city center

  • Charming city hotel in a distinctive Viennese style

  • Vienna 1st bistro: bar and restaurant

  • Awarded the Austrian Ecolabel

Our accommodation(s)

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Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,050 reviews

TripAdvisor Rating  4.4/5  799 reviews

Certificate of excellence 2025

Exceptional stay and amazing staff

TripAdvisor rating 5.0/5

nohak598 TripAdvisor review

I wish if I could give the hotel rating more than 5 stars. The service has been great and everything was smooth upon our arrival. Staff were so friendly and supportive, the room was not ready as we came very early, but they kept the luggage for us. Breakfast is phenomenal, loved the variety and the amazingly helpful and warm staff Magda and Yourek! Both are so warm, diligent extremely professional! They made my breakfast experience so unforgettable!

Great coffee and service

TripAdvisor rating 5.0/5

nievesugarte TripAdvisor review

Great breakfast and great coffee ! Thank you Magda and Yourek ! :) Had a relaxing breakfast before a day full of meetings in Vienna

Customer review rating 5.0/5

Niall D. Couples - Confirmed reviews ALL

Hotel was perfectly located to all the sites. Staff were very helpful and friendly

Dear Niall, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Front Office

great breakfast

TripAdvisor rating 5.0/5

Leontius Adhika P TripAdvisor review

Yourek and Berni were being helpful during the breakfast time. The foods are great, the resto ambience is wonderful. Thank you, we had a great breakfast here :)

Customer review rating 5.0/5

Paul K. Solo - Confirmed reviews ALL

A hotel in a great location with regard to the city centre and the metro. The welcome in the foyer was warm and friendly and the housekeeping was excellent. As to the breakfast, it was terrific and no praise can be too high for Yourek and Magda.

Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Front Office

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Other web-users rate our hotel

  • 709 reviews 9.7/10 Location
  • 666 reviews 7.4/10 Room
  • 694 reviews 9.5/10 Service
  • 8 reviews 9.5/10 WiFi
  • 366 reviews 8.6/10 Breakfast
  • 347 reviews 5.4/10 Comfort
  • 263 reviews 8.9/10 Cleanliness
  • 108 reviews 5.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.