Mercure Vienna First

Name: 4 star Mercure Hotel Wien Innere Stadt - ALL
Address: Desider Friedmann Platz 2, VIENNA, 1010, AT
Telephone: +431905828
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 941 reviews

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Desider Friedmann Platz 2, 1010 VIENNA, Austria

Mercure Vienna First

Hotel for travellers looking for local and authentic experiences

The Mercure Vienna First hotel is your exclusive residence in the heart of Vienna, just a stone throw from St. Stephans Cathedral and Hofburg Imperial Palace. The boutique hotel, with its friendly atmosphere and exceptional style, has 49 air-conditioned rooms with free WIFI and satellite TV. Enjoy the special ambience created by the perfect mix of history and modernity. Schwedenplatz and Stephansplatz U-Bahn stations are just a few minutes walk away.

Thanks to the central location of Mercure Vienna First, you can reach many points of interests & attractions of the Vienna capital in just a short walk Thanks to the central location of Mercure Vienna First, you can reach many points of interests & attractions of the Vienna capital in just a short walk

With its imperial splendor, Vienna is one of the most beautiful cities in the world. As a guest at the Mercure Vienna First, you are close to all the main attractions and, thanks to the central location, most sights are within easy walking distance.

Hotel extras

EXCELLENT LOCATION: pedestrian zone in the historic city center
Charming city hotel in a distinctive Viennese style
Vienna 1st bistro: bar and restaurant
Awarded the Austrian Ecolabel

Our accommodation(s)

Room

Standard Double Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 2 x Twin bed(s) and 1 x King size bed(s)
Views: City View or Courtyard View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Suite

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or City View
Most of the accommodation: Corner Room

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

+43 1 905828

HAUPTBAHNHOF

Railway station

Access: 3 km / 1.86 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

STEPHANSPLATZ

Art and Culture

Access: 180 m / 0.11 mi

Shuttle

Additional charge

Shuttle on call

HOFBURG

Art and Culture

Access: 650 m / 0.4 mi

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Shuttle
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

Near the property

Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 941 reviews

TripAdvisor Rating 4.4/5 771 reviews

Charming and comfortable hotel with gracious and supportive staff.

Yvonne P 4/20/2025 TripAdvisor review

Lovely Hotel with excellent helpful staff. It’s a little out of the way but everything is walkable from the Hotel even though I was there in a heat wave. If I go back to Vienna I will stay there again. I recommend the Leopold Museum, the Mozart Haus and Kartnerstrasse. The Viennese were generous, kind and hospitable. In particular I had wonderful customer support at the Apple Store when I had phone issues. All in all it’s a first class city!

Dear Mercure-Guest, we thank you kindly for the wonderful feedback about your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience, we are looking forward to your next visit! Warm regards, Katharina Doninger Assistant Front Office Manager

Good stay

Sarud A. Couples - 4/17/2025 Confirmed reviews ALL

Dear Sarud, we very much appreciate your nice words and positive review regarding your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience with us, it is our hope that your next visit will be even more pleasant than the previous one! Best regards from beautiful Vienna, Salvatore Baingiu Front Office Manager Mercure Vienna First

Poor service, outdated and dirty decor

John S. Business - 4/16/2025 Confirmed reviews ALL

Dearest Mr. G., we very much appreciate your constructive comments regarding your stay at the Hotel Mercure Vienna First. We apologize if our hotel design did not meet your taste. Furthermore, during your stay the outside temperature was still very cold, therefore the AC system was in winter mode, e.g. only the heating function was available. We deeply apologize, if we did not clarify this matter during your check-in! Thank you anyway for sharing your experience with us, it is our hope that you will give us another chance in the future! Best regards from beautiful Vienna, Salvatore Baingiu Front Office Manager Mercure Vienna First

Lovely hotel for a short break away

daytripper012 4/16/2025 TripAdvisor review

Lovely hotel in a great location. Staff are friendly and helpful. We booked a privilege room and it came with breakfast, robe and we had complimentary water in the fridge. Breakfast was nice even though it was not substantial. The hotel was warm, clean although the air conditioning wasn't great. Some nice bars nearby and close to the underground, St Stephens square and the canal. Felt safe on a night.

Dear Mercure Guest, we thank you kindly for the wonderful feedback about your stay and our staff members at the Hotel Mercure Wien Zentrum. Thank you for sharing your experience, we are looking forward to your next visit! Best regards from Vienna, Katharina Doninger Assistant Front Office Manager

Great place

Graeme Couples - 4/15/2025 Confirmed reviews ALL

Dear Mr. J., we very much appreciate your nice words and positive review regarding your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience with us, it is our hope that your next visit will be as pleasant as the previous one! Best regards from beautiful Vienna, Salvatore Baingiu Front Office Manager Mercure Vienna First

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

701 reviews 9.7/10 Location
654 reviews 7.5/10 Room
668 reviews 9.4/10 Service
11 reviews 8.5/10 WiFi
368 reviews 8.7/10 Breakfast
354 reviews 5.2/10 Comfort
254 reviews 9.2/10 Cleanliness
104 reviews 4.9/10 Amenities

188 reviews 9.5/10 Location
187 reviews 7.4/10 Room
186 reviews 9.1/10 Service
86 reviews 8.4/10 Breakfast
83 reviews 4.9/10 Comfort
78 reviews 9.4/10 Cleanliness
34 reviews 5.9/10 Value
23 reviews 5.1/10 Amenities

66 reviews 9.7/10 Location
66 reviews 8.2/10 Room
56 reviews 9.7/10 Service
40 reviews 5.5/10 Comfort
34 reviews 8.5/10 Breakfast
26 reviews 9.1/10 Cleanliness
7 reviews 5.5/10 Amenities

36 reviews 9.8/10 Location
47 reviews 7.3/10 Room
41 reviews 9.5/10 Service
23 reviews 5.4/10 Comfort
22 reviews 8.9/10 Breakfast
16 reviews 9.2/10 Cleanliness
9 reviews 4.6/10 Amenities

19 reviews 9.7/10 Location
19 reviews 7.3/10 Room
19 reviews 9.5/10 Service
12 reviews 5.7/10 Comfort
7 reviews 8.9/10 Breakfast
6 reviews 9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Vienna First

Description

Hotel extras

Our accommodation(s)

Standard Double Room

Privilege Double Room

Executive Suite

Hotel location

Access and transport

Hotel services

VIENNA 1ST

VIENNA 1ST

Breakfast

Our guest reviews

Web-users rating

Our other establishments nearby