At the Mercure Vienna First, pets are not allowed.

Mercure Vienna First

Name: 4 star Mercure Hotel Wien Innere Stadt - ALL
Address: Desider Friedmann Platz 2, VIENNA, 1010, AT
Telephone: +431905828
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,151 reviews

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53 53 photos/video

Desider Friedmann Platz 2, 1010 VIENNA, Austria

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Mercure Vienna First

Hotel for travellers looking for local and authentic experiences

The Mercure Vienna First is a stylish boutique hotel in the heart of Vienna and ideal for stays in the historic city center. Located in the immediate vicinity of St. Stephen's Cathedral and Hofburg Palace, it combines modern design with the charm of Vienna's history. The personal atmosphere and elegant ambience make it a popular choice for tourists and business guests. Schwedenplatz and Stephansplatz subway stations are just a few minutes' walk away from the hotel.

Welcome to the Mercure Vienna First, an exclusive boutique hotel in the heart of Vienna. Just a few steps away from St. Stephen's Cathedral and the Hofburg Palace, the hotel offers a perfect base for your stay. Thanks to its central location, many of the most famous attractions and points of cultural interest are just a short walk away, so you can explore the Austrian capital comfortably at your own pace. Ideal for leisure or business guests looking for style and comfort.

With its imperial splendor, Vienna is one of the most beautiful cities in the world. As a guest at the Mercure Vienna First, you are close to all the main attractions and, thanks to the central location, most sights are within easy walking distance.

Welcome to the Hotel Mercure Vienna First at the heart of Vienna! Enjoy your stay in a central location and experience a unique combination of culture, art and Viennese history together with our commitment to sustainable practices.

Roland Hamminger, Hotel Management

Our resources are valuable, which is why sustainability is an integral part of our philosophy. We consciously use energy and materials to contribute to climate protection and optimize our processes for the benefit of the environment and guests. You can support us by skipping daily room cleaning - ALL members received bonus points as a reward. Skip The Clean with Accor - travel sustainably, earn smart!

Hotel extras

EXCELLENT LOCATION: pedestrian zone in the historic city center
Charming city hotel in a distinctive Viennese style
5-minute walk to St. Stephen's Cathedral
Vienna 1st bistro: bar and restaurant
Awarded the Austrian Ecolabel and Green Key

Our accommodation(s)

Room

Standard Double Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

See availabilities

Room

Privilege Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 2 x Twin bed(s) and 1 x King size bed(s)
Views: City View or Courtyard View

See availabilities

Suite

Executive Suite

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View
Most of the accommodation: Corner Room

See availabilities

Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

+43 1 905828

HAUPTBAHNHOF

Railway station

Access: 3 km / 1.86 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

STEPHANSPLATZ

Art and Culture

Access: 180 m / 0.11 mi

Shuttle

Additional charge

Shuttle on call

HOFBURG

Art and Culture

Access: 650 m / 0.4 mi

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets not allowed
Shuttle
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Near the property

Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

VIENNA 1ST

Feel at home and indulge - relax and enjoy. The Grands Vins Mercure wine menu resembles a wine cellar that leaves nothing to be desired. For an ideal accompaniment, treat yourself to our fresh cold cuts. Enjoy a gin and tonic from our selection

Breakfast

A day in Vienna should get off to a good start, so begin your morning at our extensive buffet breakfast with a variety of fresh dishes and regional specialties.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 1,151 reviews

Mayur B. Solo - 8/16/2026 Confirmed reviews ALL

Dear Mayur B., thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the upgrade. Our team strives to provide exceptional service, and it is rewarding to know that our receptionist made a positive impact on your experience. Best regards from beautiful Vienna, Salvatore Baingiu Front Office Manager Mercure Wien Zentrum

Maria O. Couples - 8/10/2026 Confirmed reviews ALL

Gentile Maria, Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Roland Hamminger General Manager

Anonymous Couples - 8/6/2026 Confirmed reviews ALL

Dear Sabrina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Mark D. Couples - 8/6/2026 Confirmed reviews ALL

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Anonymous Friends - 8/5/2026 Confirmed reviews ALL

Dear Ilana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

Web-users rating

Other web-users rate our hotel

734 reviews 9.8/10 Location
665 reviews 7.5/10 Room
806 reviews 9.5/10 Service
11 reviews 8.8/10 WiFi
398 reviews 8.9/10 Breakfast
352 reviews 5.8/10 Comfort
267 reviews 8.8/10 Cleanliness
113 reviews 7.9/10 Food

166 reviews 9.8/10 Location
165 reviews 7.6/10 Room
200 reviews 9.4/10 Service
5 reviews 7.9/10 WiFi
84 reviews 6/10 Comfort
77 reviews 8.5/10 Breakfast
71 reviews 8.7/10 Cleanliness
23 reviews 5/10 Value

62 reviews 9.8/10 Location
59 reviews 7.1/10 Room
68 reviews 9.6/10 Service
36 reviews 5.7/10 Comfort
27 reviews 8.7/10 Breakfast
23 reviews 8.7/10 Cleanliness

37 reviews 9.8/10 Location
45 reviews 6.9/10 Room
47 reviews 8.9/10 Service
25 reviews 8.9/10 Breakfast
19 reviews 5.7/10 Comfort
18 reviews 8.8/10 Cleanliness
8 reviews 5.6/10 Amenities
6 reviews 8.2/10 Food

25 reviews 9.7/10 Location
18 reviews 7/10 Room
26 reviews 9.5/10 Service
12 reviews 6.1/10 Comfort
7 reviews 8.2/10 Cleanliness
7 reviews 5.5/10 Amenities
5 reviews 8.6/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Vienna First, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Vienna First regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.