Name: 4 star Mercure Hotel Wien Innere Stadt - ALL
Address: Desider Friedmann Platz 2, VIENNA, 1010, AT
Telephone: +431905828
Rating: 4.6

Mercure Vienna First

Hotel for travellers looking for local and authentic experiences

The Mercure Vienna First is a stylish boutique hotel in the heart of Vienna and ideal for stays in the historic city center. Located in the immediate vicinity of St. Stephen's Cathedral and Hofburg Palace, it combines modern design with the charm of Vienna's history. The personal atmosphere and elegant ambience make it a popular choice for tourists and business guests. Schwedenplatz and Stephansplatz subway stations are just a few minutes' walk away from the hotel.

Welcome to Mercure Vienna First, an exclusive boutique hotel in the very center of Vienna. Located just steps from St. Stephen's Cathedral and the Hofburg Imperial Palace, the hotel offers a perfect base for your stay. Thanks to its prime central location, many of Vienna's most famous sights, cultural attractions and points of interest are just a short walk away, allowing you to explore the Austrian capital comfortably at your own pace. Ideal for leisure or business guests seeking style and comfort.

With its imperial splendor, Vienna is one of the most beautiful cities in the world. As a guest at the Mercure Vienna First, you are close to all the main attractions and, thanks to the central location, most sights are within easy walking distance.

Welcome to the Hotel Mercure Vienna First at the heart of Vienna! Enjoy your stay in a central location and experience a unique combination of culture, art and Viennese history together with our commitment to sustainable practices.

Roland Hamminger, Hotel Management

Our resources are valuable, which is why sustainability is an integral part of our philosophy. We consciously use energy and materials to contribute to climate protection and optimize our processes for the benefit of the environment and guests. You can support us by skipping daily room cleaning - ALL members received bonus points as a reward. Skip The Clean with Accor - travel sustainably, earn smart!

Hotel extras

EXCELLENT LOCATION: pedestrian zone in the historic city center
Charming city hotel in a distinctive Viennese style
5-minute walk to St. Stephen's Cathedral
Vienna 1st bistro: bar and restaurant
Awarded the Austrian Ecolabel and Green Key

Our accommodation(s)

Room

Standard Double Room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: City View or Courtyard View

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Room

Privilege Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 2 x Twin bed(s) and 1 x King size bed(s)
Views: City View or Courtyard View

See availabilities

Suite

Executive Suite

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View
Most of the accommodation: Corner Room

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Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

+43 1 905828

HAUPTBAHNHOF

Railway station

Access: 3 km / 1.86 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

STEPHANSPLATZ

Art and Culture

Access: 180 m / 0.11 mi

Shuttle

Additional charge

Shuttle on call

HOFBURG

Art and Culture

Access: 650 m / 0.4 mi

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets not allowed
Shuttle
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Near the property

Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,067 reviews

TripAdvisor Rating 4.4/5 838 reviews

Super hotel in a great location

Jon B 1/30/2026 TripAdvisor review

Super hotel in a great location. Very comfortable rooms. Breakfast provides a good start to the day with an excellent team (Kerstin and Volkan) looking after you.

It’s not the food it’s the service! Don’t skip the breakfast.

Shannon M 1/28/2026 TripAdvisor review

If you're staying at Hotel Mercure Vienna First, please don't skip the breakfast. Kerstin and Volkan truly set the tone for the entire day. From the moment you walk in, Kerstin greets you with an infectious warmth and enthusiasm that instantly lifts your spirit. She somehow manages to be everywhere at once taking care of guests, sparking thoughtful conversations, and making every person feel genuinely seen and welcome. What I admire most is her curiosity and heart. She's actively communicating in different languages, and engaging with customers in a meaningful way. That kind of presence can't be taught it's a gift. If I owned this hotel, she would be a star employee without question. The care, dedication, and pride she brings to her work are inspiring, and it's clear she does what she does not just well but with love. Starting the day here feels less like a hotel breakfast and more like being welcomed into a community. Thank you for the amazing hospitality and conversations 🥰

Great experience

Vacation09285016951 1/24/2026 TripAdvisor review

Zereen was Great everyday! Perfect location.

Perfekt Kitchen

Sude A 1/23/2026 TripAdvisor review

Everything was wonderful at breakfast, including the organization and the service. In particular, Ms. Zerrin’s warm smile, friendly manner, and meticulous work made us feel very comfortable. For this reason, please convey our sincere thanks to Ms. Zerrin and Ms. Magda.

Raymond L. Couples - 1/20/2026 Confirmed reviews ALL

We had a very pleasant 4 night stay in this well located, comfortable hotel. Our room was spotlessly clean and had all the amenities we needed. The staff were friendly and helpful. Many of Vienna!s attractions were within easy walking distance and the hotel provided useful tourist information.

Dear Raymond, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roland Hamminger General Manager

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