Mercure Vienna First

Customer review rating (ALL Rating) 4.6/5 1,054 reviews

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Desider Friedmann Platz 2, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: pedestrian zone in the historic city center

  • Charming city hotel in a distinctive Viennese style

  • Vienna 1st bistro: bar and restaurant

  • Awarded the Austrian Ecolabel

Our accommodation(s)

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Hotel location

Mercure Vienna First

Desider Friedmann Platz 2
1010 VIENNA
Austria

GPS:48.211414, 16.374053

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,054 reviews

TripAdvisor Rating  4.4/5  812 reviews

Certificate of excellence 2025

Cool

TripAdvisor rating 5.0/5

Louis C TripAdvisor review

Very good there and coffee also nice Yourek service was excellent, and the coffee was delicious. Everyone is welcome to try his coffee.

all perfect

TripAdvisor rating 5.0/5

dolors t TripAdvisor review

great location close to main square and ambience in quiet area. great rooms snd service. special mentien to Zerrin at breakfast who was kind, professional and skilled

Dear Mercure-Guest, we thank you kindly for the nice and detailed feedback about your stay. Thank you for sharing your experience, we are looking forward to your next visit! Warm regards from Vienna, Salvatore - Front Desk

A reliable, consistent breakfast

TripAdvisor rating 4.0/5

Max C TripAdvisor review

Fast, accurate service. Food was decent, particularly the pastries. I especially enjoyed the smoothie maker however I would have preferred if the fruit was fresher. Although, the waitress Zerrin was very nice and ensured that our order was well delivered.

Dear Mercure-Guest, we thank you kindly for the nice and detailed feedback about your stay. Thank you for sharing your experience, we are looking forward to your next visit! Warm regards from Vienna, Salvatore - Front Desk

Perfect overall experience !

TripAdvisor rating 5.0/5

Oscar C TripAdvisor review

We’ve had a great stay at this hotel. Great location and great service. A special thank you to Yourek who offered us a great breakfast. He was very kind !

Dear Mercure-Guest, we thank you kindly for the nice and detailed feedback about your stay. Thank you for sharing your experience, we are looking forward to your next visit! Warm regards from Vienna, Salvatore - Front Desk

Customer review rating 2.0/5

Maya K. Solo - Confirmed reviews ALL

The hotel location is good and close to the center but the room they gave me was awful next to the elevator ,I heard all the noises outside day and night. The house keeping was opening the door without knocking (happened couple of times). No service in the hotel.

Dear Maya, we deeply apologize for the bad experience you had in our Hotel! It is our hope, you will give us a second chance in the near future. Best regards from Vienna, Salvatore Baingiu Front Office Manager

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Other web-users rate our hotel

  • 728 reviews 9.7/10 Location
  • 676 reviews 7.3/10 Room
  • 720 reviews 9.6/10 Service
  • 8 reviews 9.5/10 WiFi
  • 376 reviews 8.7/10 Breakfast
  • 351 reviews 5.4/10 Comfort
  • 272 reviews 8.6/10 Cleanliness
  • 110 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.