Mercure Vienna First

For the price i have paid i was expecting way much better

I believe that for the price Of €1581 for 6 nights, I expected better. Wardrobe TOO small. The jackets and coats had to be left hanging on the hangers and in the suitcase. Armchair very uncomfortable. We had a small table to put our things on it, and instead of a chair a vanity stool. The bathroom was not cleaned on two days, the evidence of public hair in the bath is enough. The maid just changed the towels. On the plus side the reception and restaurant staff were very nice and helpful. Breakfast was good, not excellent. For example, the pastries were always the same, day in day out. Only on the morning that we left was there another variety.

Noisy rooms but staff friendly and helpful . Beds a little hard but room a good size

Excellent stay as usual. Reception - always welcoming as usual. You feel home from home with warm hospitality and the rooms are very cosy and comfortable. Only issue is Breakfast, not enough choice. Quite limiting for what you pay for. Apart from this, highly recommended Hotel.

Enjoyed our stay. Quiet hotel & room is first one with tea/coffee making facility. Chocolates on arrival & complimentary contents of fridge. Excellent breakfast & all staff very friendly.

The restocking of the free mini bar was not always complete and the beer choice was disappointing.

First time to Vienna. Visited several of the Christmas markets and a concert at St Stevens. The hotel was an excellent choice because everything we wanted to see was in a reasonable walking distance. The room was very comfortable and had everything we needed. The front desk service was very helpful and provided information on and questions we had.

Stuff was helpful and welcoming. Very nice breakfast. Clean room. Best location. Easy arriving from airport.

aangenaam, comfortabel

Just in the very center of Vienna, near to the metro station and to various places of interest and restaurants.

Very nice, lovely room which was well appointed. We didn’t realise we could use the mini bar as there was no information about this in our room, so this could be improved. Also, we did find the walls very thin so we could easily hear neighbouring guests. There is also a noisy bar opposite the hotel which was loud on Saturday evening when we were trying to sleep. Overall we would recommend this hotel to others.

The room design makes use of space to have everything required incorporated in it although room size is small. Location is good with shopping area nearby and train station just a few minutes walk away. One negative point is we have to climb a flight of stairs to reach the hotel, which is quite difficult with large luggages.

The hotel has a great location. It's so easy to reach to/from the airport. The rooms are clean and stylish. The reception staff are very friendly. Two points to improve: 1- I found the reception desk empty on a few occasions. When you wait long enough at the desk, somebody comes out and helps you. 2- The breakfast is a bit pricey

As we only had 3 days, the location was perfect, close to everything including cafes and restaurants. 5 minutes to get on the U-Bahn and get around the city so with an umbrella, a few showers of rain were not a problem. Very friendly attentive staff, modern and trendy decor. Highly recommended.

Warm wellcome comfortable room very nice staff