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ibis Styles Wien City Hotel 3 stars

Customer review rating 4.5/5 5,718 reviews

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ibis Styles Wien City
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+ 23 Services

Hotel extras

  • First-class location between the city center and the suburban.

  • Direct connection to public transportation network

  • Modern and stylish rooms

  • Free and unlimited high-speed Internet

  • In-house garage

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (nearby)
  • Boat excursions
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Styles Wien City

Döblinger Hauptstrasse 2
1190 vienna
austria

Tel: +43190377

Fax: (+43)190377150

Check-in from 14h00

Check out up to 12h00

  • ENGERTHSTRASSE DAENENSTRASSE :  37A NUSSDORFER STR

  • FLORIDSDORF SIEBENHIRTEN :  U6 NUSSDORFER STR

  • By plane

    VIENNA INT AIRPORT At 25km / 15.53 miles

  • By train

    WIEN WESTBAHNHOF At 6.1km / 3.79 miles

GPS :48.232676, 16.353806

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our restaurants and bars

BAR

Strengthen yourself from noon at our in-house bar with snacks and drinks for your start to Viennese sightseeing or enjoy a night cap when you return.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Styles Wien City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,718 reviews

TripAdvisor Rating 4.5/5

1,600 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very nice hotel

TripAdvisor rating 5.0/5

lilin138 10/09/2021 TripAdvisor review

The hotel is nice and modern. The room was well designed with all the necessary amenities for my short stay. The staff was very helpful and professional. Breakfast was excellent! Would definitely stay here again!

Dear Lilin, wow what an outstanding rating! Nice to read that we made your stay special. I will immediately pass your praise on to my colleagues. That gives us an extra boost in motivation. I very much hope to see you again soon. Kind regards, Dominic Nachbaur - Front Office

Ideal

Customer review rating 4.5/5

Ross Business - 12/08/2021 Confirmed reviews ALL

The hotel was close to where I needed it, was clean, bright, comfortable, and the staff were very friendly. Breakfast was nice.

Dear Mr. C., thank you for this outstanding rating. I am very pleased that you can only find positive words for your stay. I will of course pass on your words of praise to my colleagues immediately. Due to our optimal location right next to the underground station and the tram stop, we are the best starting point to explore the entire city. I very much hope to see you again soon. Kind regards, Dominic Nachbaur - Front Office

what a great stay

TripAdvisor rating 4.0/5

56domingo Business - 03/08/2021 TripAdvisor review

What a great stay (even if it's been for business) great staff, so kind and patient, always prompt to help with right tips! Great breakfast to start off the working day on the right foot! Super recommended!

Dear Guest, thank you for this great review. It is a great pleasure for me to read that you felt so comfortable. Our hotel is very suitable for both business travelers and holidaymakers. I will immediately pass on your praise for the staff to the relevant departments. Breakfast is the most important meal of the day, which is why we attach great importance to our buffet. I am very pleased that you are leaving our house with only positive memories. I look forward to welcoming you again soon. Kind regards, Dominic Nachbaur - Front Office

Covid safe great stay

Customer review rating 5.0/5

Sam Business - 04/07/2021 Confirmed reviews ALL

It was good to be back in Vienna after so long and perfect that I could stay in the IBIS Styles again. Great stay as always with very helpful staff. Breakfast is great

Dear Mr. H., I am delighted you had a great and safe stay again! I appreciate your good scores and nice review! I hope to see you soon again. Kind regards, David Meixner Resident Manager

Worst experience in an Accor hotel

Customer review rating 0.5/5

Liviu Families - 13/06/2021 Confirmed reviews ALL

When arrive at hotel, I rang at the parking entrance, but no one answered. My wife had to go to the reception. In the morning, the electrical power was not working in my room and took the hotel more than one hour to solve the problem. On the last day, when i wanted to check out i told the lady from the reception that i forgot to use my Free drinks voucher and i would like to receive the drinks at that point, but she told me she can not help me and next time to ask the drinks earlier. And, in the end, when i wanted to use the loyality points to partially pay my stay, the same lady told me that she can use only 2000 points not 8000 points as i wanted. I stayed before at leat 5 times in this hotel, but i doubt that i will return.

Dear Mr. Liviu S., thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am dismayed that we disappointed you and you had a bad experience about your recent visit. Please accept my sincerest apology. I am aware of it, that we had a technical issue with the doorbell, it has been already fixed, unfortunately too late... I am really sorry, as it gave you an unpleasant first impression. I am also sorry, that the electrical problem was not fixed as quick as expected: I agree with you, it should not have taken one hour to find a resolution. Your experience at check-out left me speechless, I am extremely sorry. I ensure you; I will discuss this situation with the front desk team. I do not want to bother you with excuses and I will review, why we could not fulfill your simple requests regarding welcome dring and points. Mr. S., I know, I cannot give you back the moments, I am really sorry that you had so many unpleasant situations during your stay. Mr. S., I would be very thankful, if you could regain your faith un our hotel: I am glad to invite you and your family and I would give you a voucher for 1 night in the family suite included breakfast. Once again, I am really sorry for the inconveniences, and I hope you accept my offer. I hope as well that despite of your last experience you like the hotel, and you give us another chance. Thank you for your feedback and kind regards from Vienna, David Meixner Hotel Manager

Safe place to stay during COVID pandemic

Customer review rating 5.0/5

Sam Business - 29/10/2020 Confirmed reviews ALL

Returned again to this IBIS Styles Hotel. I always like to stay in this hotel because of the friendly staff and great design. Of course this time I was travelling at the time of the COVID pandemic and was concerned for my safety. I felt very safe in the hotel, at the reception, during breakfast and in the lifts. The hotel is well placed for tram or UBahn to the centre. A great safe hotel to stay in Vienna

Dear Dr. H., thank you again for your kind words, I really appreciate your feedback. I am delighted you had a safe and enjoyable stay and I hope to see you back soon. Stay healthy! Kind regards from Vienna, David Meixner

COVID Safe Hotel to stay in Vienna

TripAdvisor rating 5.0/5

Simon H Business - 28/10/2020 TripAdvisor review

Returned again to this IBIS Styles Hotel. I always like to stay in this hotel because of the friendly staff and great design. Of course this time I was travelling at the time of the COVID pandemic and was concerned for my safety. I felt very safe in the hotel, at the reception, during breakfast and in the lifts. The hotel is well placed for tram or UBahn to the centre. A great safe place to stay in Vienna. Nice restaurant and cafe close by.

Dear Simon H., thank you for your fantastic review! I appreciate your kind words about the staff and the services. I am delighted you had a enjoyable and safe stay. I am thankful for your good feedbacks and I hope to see you soon again. Kind regards, David Meixner

Friendly staff, clean room

Customer review rating 5.0/5

Alex Business - 16/10/2020 Confirmed reviews ALL

All perfect!

Dear Alex, thank you! I very much appreciate your great feedback and I am delighted you had a pleasant and safe stay. We guarantee flexibility, high standard cleanliness and perfect in-hotel experience also in these strange "corona-times" for our guest. I hope to see you back soon. Kind regards, David Meixner

A perfect stay.

Customer review rating 5.0/5

Giuseppe T. Solo - 04/10/2020 Confirmed reviews ALL

Good hotel Clean end comfortable.

Signor T., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Styles Wien City. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Maria Sunzenauer Front Office Assistant

Great place to stay in Vienna

Customer review rating 5.0/5

Sam Business - 01/03/2020 Confirmed reviews ALL

Great place to stay in Vienna. The hotel staff are always helpful and efficient. The rooms are excelent and you can have a graet breakfast. Ther is a tran route to the centre just outside the hotel and there are other good travel connections close by - UBahn and tram. I always like to stay in this hotel in Vienna

Dear Simon H., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Sam

TripAdvisor rating 5.0/5

Simon H Business - 01/03/2020 TripAdvisor review

Great place to stay in Vienna. The hotel staff are always helpful and efficient. The rooms are excellent and you can have a great breakfast. There is a tram route to the centre just outside the hotel and there are other good travel connections close by - UBahn and tram. I always like to stay in this hotel in Vienna.

Dear Sam, thank you so much for your wonderful review. I am delighted you enjoyed your stay in our hotel and the staff made your stay with great hospitality comfortable. We have a great location and very good connection to the city center and it is great to know you liked it as well. I appreciate your good feedbacks and I look forward to welcoming you back soon. Kind regards, David Meixner

Decent stay

Customer review rating 3.5/5

O. D. Couples - 29/02/2020 Confirmed reviews ALL

Hello, i’m very disappointing about the stay . I asked them to put the points on my member card and they said they cannot do it, Since i have booked it with booking but other hotels can!? I’m Very disappointed i wanted to book for one month for my business travel but i will move to hollydayinn. Also i want to mention that in my last day before checking out I didn’t had hot water, i have mentioned about this at the reception but nobody cared. I will choose next time another hotel . In berlin i liked ibis styles but in viena very disappointing!!!

Dear D. O., Thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had one day a huge problem with in the heating system, at regular yearly control from the contracted maintenance company the worker made a huge mistake. They were working on it all day to fix it, I personally called the leader of the customer service to send us the best workers to fix the problem. I am very sorry that at it was fixed to late and you had one day without hot water. I understand this unfortunate situation hampered your good time and I have just credited 2000 points on your ALL account as a small compenstation for this inconvenience. Regarding the regular points: I am sorry, but the terms and conditions of the ALL program is clear and you cannot get points if you book via other channels. It is not from us (hotel) regulated and other hotels may not credit points for indirect booking either. Once again, I am sorry for the technical issues during your stay and I hope you will consider giving us another chance to renew your faith in our hotel. Kind regards, David Meixner Resident Manager

Simple, warm, extremely well located, value for money

Customer review rating 4.5/5

Eugen Couples - 20/02/2020 Confirmed reviews ALL

The choice to stay at Ibis Styles Wien was really a great decision. I have stayed at the hotel for 3 overnights and was very satisfied. I noticed the professional approach from the check-in, taking care of the cleanliness of the rooms, all the way to the breakfast and check-out. Everybody were very kind and polite and the overall experience was great. I would definitely recommend this property to any visitor of Vienna. The only small drawback was the toilet where an occupant was visible to others in the room.

Dear Eugen M., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Convenient

Customer review rating 4.0/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

The hotel is conveniently located close to work, room is tidy, breakfast is ok but an omelette would be nice.

Dear Iva R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maria Sunzenauer Front Office Assistant

Great hotel and location

Customer review rating 4.5/5

Sascha Friends - 28/01/2020 Confirmed reviews ALL

While I still need to try Leo's, the famous hot dog stall across the road, the hotel is super handy at trams to Schottentor/city, right on the U6 for Westbahnhof/Meidling and U4 to Naschmarkt in Spittelau not far. Good area with lots of supermarkets and shops as well as bars. It is a bit noisy but closing the window and turning on air con helps. Very stylish hotel too and the breakfast buffet, although lacking 'bacon and eggs' it makes up for it with a good selection of muesli, hams, cold cuts, cheeses, yogurt, rolls, juice, 2 coffee machines and a pancake maker. The hotel lobby also has a coffee lounge with a coffee machine that can be used for free until late. Beds are also comfy. I'd stay there again.

Dear Sascha R., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

It"s okish

TripAdvisor rating 3.0/5

joseluisv536 Business - 25/01/2020 TripAdvisor review

After staying in different ibis hotels in Vienna, I notice that this is not better than the others non-stylish. Rooms are smaller, and breakfast quality decayed a bit. Also, during the evenings (saturday at 6PM) they had only one staff member for the whole hotel, so if you need something, it will take ages.

Dear Guest, thank you for your review. I am sorry to learn, your recent visit fell short of expectations. I value your patroange and I am thankful for your feedback. In the low season we had on a few days one staff member at the front desk and I am sorry you had to wait a little bit longer. I hope to get the chance to better serve your needs in the future. Kind regards, David Meixner

Nice stay

Customer review rating 3.5/5

Erick Business - 24/01/2020 Confirmed reviews ALL

Very jovial competent staff.

Dear Erick O., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Nice Stuff

Customer review rating 3.0/5

Curpana Couples - 20/01/2020 Confirmed reviews ALL

The breakfast is to small and expensive. The soy milk was expired when I put it in my coffee. Bianca was nice and helpful. She gave us drinks at 3am, although the bar was closed.

Dear Bogdan C., Thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to the correct the problem at the breakfast for the future and pay closer attention to it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Sunzenauer Front Office Assistent

Very pleasant and comfortable

Customer review rating 4.5/5

Thomas Business - 13/01/2020 Confirmed reviews ALL

Very nice - the layout of the room was slightly strange (narrow) but it was clean and very comfortable.

Dear Thomas Mr C., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Very nice hotel

Customer review rating 4.0/5

Jula Families - 07/01/2020 Confirmed reviews ALL

Great room! Overall facilities ok. Difficult to get into the parking garage if you just arrive (took us longer to get someone to open the door). Not great breakfast arrangement - the long tables are not very useful if there are a lot of people. Difficult to move between the people to get to your place to seat.

Dear Juliola N., I very much appreciate your comments regarding your stay at the ibis Styles Wien City. I am thankful for your feedback regarding the breakfast, I will check for alternatives regarding this. I am sorry to learn you had to wait longer upon arrival. I seems we had some troubles with the door bell, I wil take care of this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Meixner Resident Manager

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