ibis Styles Wien City Hotel 3 stars

Customer review rating 4.5/5 5,676 reviews

ibis Styles Wien City
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Hotel extras

  • First-class location between the city center and the suburban.

  • Direct connection to public transportation network

  • Modern and stylish rooms

  • Free and unlimited high-speed Internet

  • In-house garage

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Boat excursions
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Styles Wien City

Döblinger Hauptstrasse 2
1190
vienna
austria

Tel: +43190377

Fax: (+43)190377150

Check-in from 14h00

Check out up to 12h00

  • ENGERTHSTRASSE DAENENSTRASSE :  37A NUSSDORFER STR

  • FLORIDSDORF SIEBENHIRTEN :  U6 NUSSDORFER STR

  • By plane

    VIENNA INT AIRPORT At 25km / 15.53 miles

  • By train

    WIEN WESTBAHNHOF At 6.1km / 3.79 miles

GPS :48.232676, 16.353806

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with Double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Multimedia hub

Standard Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Multimedia hub

Standard Room with 1 double bed and sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Multimedia hub
Rooms

Our restaurants and bars

BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Wien City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,676 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,572 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great place to stay in Vienna

Customer review rating 4.5/5

Sam Business - 01/03/2020 Confirmed reviews ALL

Great place to stay in Vienna. The hotel staff are always helpful and efficient. The rooms are excelent and you can have a graet breakfast. Ther is a tran route to the centre just outside the hotel and there are other good travel connections close by - UBahn and tram. I always like to stay in this hotel in Vienna

Dear Simon H., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Sam

TripAdvisor rating 4.5/5

Simon H Business - 01/03/2020 TripAdvisor review

Great place to stay in Vienna. The hotel staff are always helpful and efficient. The rooms are excellent and you can have a great breakfast. There is a tram route to the centre just outside the hotel and there are other good travel connections close by - UBahn and tram. I always like to stay in this hotel in Vienna.

Dear Sam, thank you so much for your wonderful review. I am delighted you enjoyed your stay in our hotel and the staff made your stay with great hospitality comfortable. We have a great location and very good connection to the city center and it is great to know you liked it as well. I appreciate your good feedbacks and I look forward to welcoming you back soon. Kind regards, David Meixner

Decent stay

Customer review rating 4.5/5

O. D. Couples - 29/02/2020 Confirmed reviews ALL

Hello, i’m very disappointing about the stay . I asked them to put the points on my member card and they said they cannot do it, Since i have booked it with booking but other hotels can!? I’m Very disappointed i wanted to book for one month for my business travel but i will move to hollydayinn. Also i want to mention that in my last day before checking out I didn’t had hot water, i have mentioned about this at the reception but nobody cared. I will choose next time another hotel . In berlin i liked ibis styles but in viena very disappointing!!!

Dear D. O., Thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had one day a huge problem with in the heating system, at regular yearly control from the contracted maintenance company the worker made a huge mistake. They were working on it all day to fix it, I personally called the leader of the customer service to send us the best workers to fix the problem. I am very sorry that at it was fixed to late and you had one day without hot water. I understand this unfortunate situation hampered your good time and I have just credited 2000 points on your ALL account as a small compenstation for this inconvenience. Regarding the regular points: I am sorry, but the terms and conditions of the ALL program is clear and you cannot get points if you book via other channels. It is not from us (hotel) regulated and other hotels may not credit points for indirect booking either. Once again, I am sorry for the technical issues during your stay and I hope you will consider giving us another chance to renew your faith in our hotel. Kind regards, David Meixner Resident Manager

Simple, warm, extremely well located, value for money

Customer review rating 4.5/5

Eugen Couples - 20/02/2020 Confirmed reviews ALL

The choice to stay at Ibis Styles Wien was really a great decision. I have stayed at the hotel for 3 overnights and was very satisfied. I noticed the professional approach from the check-in, taking care of the cleanliness of the rooms, all the way to the breakfast and check-out. Everybody were very kind and polite and the overall experience was great. I would definitely recommend this property to any visitor of Vienna. The only small drawback was the toilet where an occupant was visible to others in the room.

Dear Eugen M., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Convenient

Customer review rating 4.5/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

The hotel is conveniently located close to work, room is tidy, breakfast is ok but an omelette would be nice.

Dear Iva R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maria Sunzenauer Front Office Assistant

Great hotel and location

Customer review rating 4.5/5

Sascha Friends - 28/01/2020 Confirmed reviews ALL

While I still need to try Leo's, the famous hot dog stall across the road, the hotel is super handy at trams to Schottentor/city, right on the U6 for Westbahnhof/Meidling and U4 to Naschmarkt in Spittelau not far. Good area with lots of supermarkets and shops as well as bars. It is a bit noisy but closing the window and turning on air con helps. Very stylish hotel too and the breakfast buffet, although lacking 'bacon and eggs' it makes up for it with a good selection of muesli, hams, cold cuts, cheeses, yogurt, rolls, juice, 2 coffee machines and a pancake maker. The hotel lobby also has a coffee lounge with a coffee machine that can be used for free until late. Beds are also comfy. I'd stay there again.

Dear Sascha R., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

It"s okish

TripAdvisor rating 4.5/5

joseluisv536 Business - 25/01/2020 TripAdvisor review

After staying in different ibis hotels in Vienna, I notice that this is not better than the others non-stylish. Rooms are smaller, and breakfast quality decayed a bit. Also, during the evenings (saturday at 6PM) they had only one staff member for the whole hotel, so if you need something, it will take ages.

Dear Guest, thank you for your review. I am sorry to learn, your recent visit fell short of expectations. I value your patroange and I am thankful for your feedback. In the low season we had on a few days one staff member at the front desk and I am sorry you had to wait a little bit longer. I hope to get the chance to better serve your needs in the future. Kind regards, David Meixner

Nice stay

Customer review rating 4.5/5

Erick Business - 24/01/2020 Confirmed reviews ALL

Very jovial competent staff.

Dear Erick O., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Nice Stuff

Customer review rating 4.5/5

Curpana Couples - 20/01/2020 Confirmed reviews ALL

The breakfast is to small and expensive. The soy milk was expired when I put it in my coffee. Bianca was nice and helpful. She gave us drinks at 3am, although the bar was closed.

Dear Bogdan C., Thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to the correct the problem at the breakfast for the future and pay closer attention to it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Sunzenauer Front Office Assistent

Very pleasant and comfortable

Customer review rating 4.5/5

Thomas Business - 13/01/2020 Confirmed reviews ALL

Very nice - the layout of the room was slightly strange (narrow) but it was clean and very comfortable.

Dear Thomas Mr C., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Very nice hotel

Customer review rating 4.5/5

Jula Families - 07/01/2020 Confirmed reviews ALL

Great room! Overall facilities ok. Difficult to get into the parking garage if you just arrive (took us longer to get someone to open the door). Not great breakfast arrangement - the long tables are not very useful if there are a lot of people. Difficult to move between the people to get to your place to seat.

Dear Juliola N., I very much appreciate your comments regarding your stay at the ibis Styles Wien City. I am thankful for your feedback regarding the breakfast, I will check for alternatives regarding this. I am sorry to learn you had to wait longer upon arrival. I seems we had some troubles with the door bell, I wil take care of this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Meixner Resident Manager

Mixed experience

Customer review rating 4.5/5

Sorin N. Families - 05/01/2020 Confirmed reviews ALL

I booked one apartment for one night. At the check in I was told that the hotel parking is full and they directed me to nearby parking claiming that tickey will be exchanged. I ended up paying 28 euro on that parking.

Dear Sorin N., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maria Sunzenauer Front Office Assistant

A comfortable compact room

Customer review rating 4.5/5

Mariusz J. Couples - 28/12/2019 Confirmed reviews ALL

We are very happy that we chose this hotel , transportation was very convenient to/from the hotel . The hotel provides free water and coffee between 10am - 10pm . We appreciated so much to be able to drink nice hot tea as it was very cold during our stay . Very clean room , basic necessary equipment were present and working tv provided but we wished there would be few more english speaking channels . In our mattress we noticed right side had some issue as it was not firm. When were laying down or sitting it felt like we would be falling down by the side of the bed however middle and other side was ok and comfortable. Towel and bed sheets were very clean . We only wondered why there would not be small minibar. It was possible to add breakfast in last minute. It was very tasty . We had many choices . Overall we had very positive impressions about our stay.

Dear Mariusz Adrian J., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Service could be better

Customer review rating 4.5/5

Aleksandra Solo - 20/12/2019 Confirmed reviews ALL

This time I was surprised with the service. Front desk was abandoned so I wasn’t able to ask for any service. I was hungry and wanted to have something to eat and then I realized that the hotel doesn’t have any food available except for a vending machine ...

Good experience stay

Customer review rating 4.5/5

W.h. Couples - 17/12/2019 Confirmed reviews ALL

Check in check out very efficient, the staff are friendly and free service for coffee, tea and drinking water. The room design very modern and comfortable with good air condition. Recomended ibis style

Dear Wendy O H., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistant

Great

Customer review rating 4.5/5

Mazza Friends - 17/12/2019 Confirmed reviews ALL

Lovely however in the bathroom, the faucets are too close to the sinks

Dear Mazza F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maria Sunzenauer Front Office Assistant

Satisfying

Customer review rating 4.5/5

Brisi Business - 15/12/2019 Confirmed reviews ALL

Staff was very friendly.Room was always cleaned well. I like the free coffee machine idea at hotel’s hall. One drawback: wifi was not good at all. I had often troubles with that. Lightblinders also didn’t cover the whole window.I need the room completely dark. Everything else was fine.

Dear Briselda S., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very sorry, that some things were not up to your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Sunzenauer Front Office Assistent

Fair standard

Customer review rating 4.5/5

Anonymous Couples - 12/12/2019 Confirmed reviews ALL

Too far away from Vienna. Promising things that you don’t receive.

Dear Alexander M., Thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Regrettably you did not inform our hotel staff about the problems, so that we had no chance to clarify or solve some points. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Sunzenauer Front Office Assistent

Our stay was amazing.

Customer review rating 4.5/5

Daniela N. Families - 08/12/2019 Confirmed reviews ALL

The room was big enough for two people. The room was also cleaned every morning. The receptionists were always nice and helpful.

Dear Mrs. N., We very much appreciate your comments regarding your stay at the ibis Styles Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gyöngyi Karasz Assistent

Not as expected.

Customer review rating 4.5/5

Dimitris Couples - 05/12/2019 Confirmed reviews ALL

When i arrived at your hotel i made check in and they asked an extra amount of 50 euro as a safety deposit and reception promised that it will be returned after check out,2-3 days after check out depending on the bank.I still havent received nothing.5 days now.Thats sad.

Dear Dimitrios A., Thank you for taking the time to tell us about your experience at the ibis Styles Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry that the release of the blocked amount took longer, but it depends on the credit card institution and unfortunately we cannot accelerate this process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Sunzenauer Front Office Assistent

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