Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our good location, spacious rooms, effective air conditioning, and the good sound insulation between the rooms. We are glad that you had a pleasant stay overall and that our check-out experience met your expectations. We are sorry, however, that the street noise affected your stay and that our breakfast selection did not fully meet your expectations. We especially appreciate your suggestion regarding a greater variety of sweet options and more freshly prepared products. Your feedback is valuable to us and will be shared with the responsible team. Thank you also for your feedback regarding the online check-in and our team. We will take your comments into consideration as we continue to improve our service. We hope to have the pleasure of welcoming you back to ibis Styles Wien City and providing you with an even better experience next time. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for your fantastic review and for choosing ibis Styles Wien City for your three stays! It is a great pleasure to know that you have enjoyed each of your visits with us. We are delighted that you appreciated our great location, excellent public transport connections, clean rooms, and our breakfast. It is also wonderful to hear that you found the ALL Accor App fast and reliable and that the fast check-in worked smoothly for you. Your 10/10 recommendation, as well as your perfect ratings for our team, cleanliness, accommodation, and value for money, mean a lot to us. We truly appreciate your loyalty and hope to welcome you and your family back for many more fantastic stays in Vienna! Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for your wonderful review and for being such loyal guests! It is a great pleasure for us to welcome you and your family back to ibis Styles Wien City several times a year. We are delighted to hear that, as always, you enjoyed our friendly and helpful service, convenient location, comfortable room, and especially the air conditioning. We are also very pleased that you were satisfied with the cleanliness, breakfast, and overall value for money. Thank you for your honest feedback regarding the Wi-Fi connection speed. We truly appreciate your comment and will take it into consideration as we continue to improve our services. Your 10/10 recommendation and positive feedback as an ALL Classic member mean a lot to us. We look forward to welcoming you back again on your next visit to Vienna! Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Lieber Gast, vielen herzlichen Dank für Ihre fantastische Bewertung und die perfekte Gesamtbewertung von 100/100 Punkten! Es freut uns sehr, dass Sie einen so angenehmen Aufenthalt bei uns hatten und besonders unser freundliches Team, das Hotel sowie die Möglichkeit zur Nutzung des fantastischen Fitnessstudios nebenan geschätzt haben. Auch über Ihre 10/10 bei der Weiterempfehlung und Ihre durchweg positiven Bewertungen in allen Bereichen freuen wir uns sehr. Schön, dass Sie sich als ALL Silver Mitglied bei uns gut willkommen und wertgeschätzt gefühlt haben und dass auch der Welcome Drink Ihren Erwartungen entsprochen hat. Wir hoffen, Sie bei Ihrem nächsten geschäftlichen Aufenthalt in Wien wieder im ibis Styles Wien City begrüßen zu dürfen. Herzliche Grüße Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you had a comfortable stay and that our team was helpful and attentive throughout your visit. We are especially glad that the minor issue with the water temperature could be resolved immediately to your satisfaction. Your positive feedback regarding our cleanliness, check-in and check-out, and value for money is greatly appreciated. Thank you also for your honest comments regarding the breakfast selection and our sustainability efforts. We value your suggestions and will take them into consideration as we continue to improve our services. We hope to have the pleasure of welcoming you back to ibis Styles Wien City on your next business trip to Vienna. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for your fantastic review and for giving us a perfect score of 100/100! We are delighted to hear that you enjoyed your stay and especially appreciated our convenient location, with easy access to shops and public transportation. It is also wonderful to know that you were fully satisfied with your accommodation, cleanliness, breakfast, Wi-Fi, and our team. Your 10/10 recommendation means a lot to us and is a great recognition of the efforts of our entire team. We hope to have the pleasure of welcoming you back to ibis Styles Wien City on your next visit to Vienna. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Es freut uns sehr, dass Ihnen insbesondere Ihr Zimmer mit der beeindruckenden Aussicht gefallen hat und Sie den Buchungsprozess als unkompliziert empfunden haben. Besonders schön ist es zu lesen, dass Sie Ihren gesamten Aufenthalt als angenehm erlebt haben und unser Team als freundlich und hilfsbereit in Erinnerung behalten. Ein besonderes Dankeschön für Ihr Lob an unsere Mitarbeiterin an der Rezeption. Auch wenn Sie sich leider nicht an ihren Namen erinnern, freuen wir uns sehr über Ihre netten Worte. Dass sie Sie persönlich mit Ihrem Namen angesprochen hat, zeigt genau die Aufmerksamkeit, die wir unseren Gästen entgegenbringen möchten. Ihr Kompliment geben wir sehr gerne an unser gesamtes Rezeptionsteam weiter. Vielen Dank auch für Ihre Weiterempfehlung. Wir hoffen, Sie schon bald wieder im ibis Styles Wien City begrüßen zu dürfen. Mit freundlichen Grüßen Alexandra Labancova Front Office ibis Styles Wien City

Lieber Gast, vielen herzlichen Dank für Ihre wunderbare Bewertung und die perfekte Gesamtbewertung von 100/100 Punkten! Es freut uns sehr zu lesen, dass Sie einen sehr guten Aufenthalt bei uns hatten und mit allen Bereichen unseres Hauses rundum zufrieden waren. Besonders schön ist es, dass Sie mit unserer Unterkunft, dem Frühstück, der Sauberkeit sowie unserem Team sehr zufrieden waren. Ihre 10/10 bei der Weiterempfehlung bedeutet uns sehr viel und ist eine große Motivation für unser gesamtes Team. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Aufenthalt in Wien wieder bei uns im ibis Styles Wien City begrüßen zu dürfen. Herzliche Grüße Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our great location and that you appreciated the friendliness and professionalism of our team, as well as the cleanliness of your room and the comfort of your bed. Your kind words about our staff and your recommendation of our hotel are greatly appreciated. We also thank you for sharing your comment regarding the shower space. We value all guest feedback and will keep your suggestion in mind as we continue to improve our facilities and guest experience. It is wonderful to know that you were satisfied with our sustainability initiatives, including our efforts to replace single-use plastic items with more environmentally friendly alternatives. We hope to have the pleasure of welcoming you back to ibis Styles Wien City in the future. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you for your kind words and for choosing to stay with us once again. We are delighted to hear that you enjoyed your room, the breakfast selection, and the service provided by our staff. We look forward to welcoming you back on your next visit to Vienna. Best regards, Sabrina Hirnschall FOM ibis Styles Wien City

Dear Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed a comfortable stay, found our pricing to your satisfaction, and appreciated the breakfast offerings. Your positive remarks are truly encouraging for our team. Best regards, Sabrina Hirnschall FOM ibis Styles Wien City

Dear Guest, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to hear that you had such an enjoyable stay at ibis Styles Wien City and that our team contributed to making your visit to Vienna pleasant and memorable. Your kind words about our reception colleagues and our breakfast team are truly appreciated. We will make sure to share your lovely message with the two reception colleagues you mentioned, as well as with our breakfast colleague. They will be very happy to know that their friendliness, helpfulness, and good humour made such a positive impression. It is especially rewarding to hear your appreciation as a former hotel manager. Feedback from experienced hospitality professionals is a great compliment and means a lot to our entire team. We are also pleased that you enjoyed our location, breakfast, bar service, and our efforts towards more sustainable practices, including the reduction of single-use plastic items. Thank you once again for your excellent rating and recommendation. We hope to have the pleasure of welcoming you back to ibis Styles Wien City on your next visit to Vienna. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your family stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, excellent breakfast, and the friendliness of our team. Your kind words about our breakfast team are especially appreciated, and we will gladly share your compliments with our colleagues. It is wonderful to know that they contributed to making your stay more enjoyable. At the same time, we sincerely apologize for the unpleasant situation during your check-in regarding your passport. We fully understand your concern, as handling our guests’ personal documents with the greatest care and attention is a very important responsibility. We have taken your feedback seriously and will remind our reception team of the importance of being especially careful and attentive when handling guest documents. Thank you also for your suggestion regarding a fridge in the room. Please note that we do have a refrigerator available at the reception. Our guests are welcome to bring any items they would like to keep cool to our reception team, and we will be happy to store them for them. We truly appreciate your loyalty as an ALL Classic member and your excellent recommendation. We hope to have the pleasure of welcoming you and your family back to ibis Styles Wien City in the future and providing you with another pleasant and memorable stay. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City

Dear Guest, Thank you very much for your excellent review and for sharing your positive experience with us. We are delighted to hear that you enjoyed our central yet quiet location, the view from your room, the air conditioning, and the unique style of our hotel. It is wonderful to know that your family stay was comfortable and that you appreciated the convenient parking experience as well. Your kind words about our team and your recognition of our sustainability efforts mean a lot to us. We truly appreciate your loyalty as an ALL Classic member and your strong recommendation. We look forward to welcoming you and your family back to ibis Styles Wien City for another enjoyable stay. Kind regards, Alexandra Labancova Front Office ibis Styles Wien City