ibis Styles Wien City Hotel 3 stars

It was not the first time with IBIS Style. Good price, good treatment and qualified personnel. The only thing, if you book a room for four persons it could be better to have more privacy in toilet and bathroom but I understand that the glas door ist part of the concept.

Nice hotel, very clean. I like better when bathroom area is completely separated from room so wouldn't choose double room again, single is OK.Also, breakfast menu could include at least one option for gluten free people.

A great hotel, good value, comfortable rooms with a great breakfast. Staff very helpful and friendly. Good for transport into old town Vienna. Supermarkets and a few good restaurants around the area. Tram right outside hotel and metro 5 -10 mins away.

The staff were very friendly, welcoming and helpful. The bed was comfortable and the room was ok, although I would have preferred to have a bath as well. I found the colour scheme quite overwhelming and felt it made the hotel look more like a hostel. Overall, it was ok, but I would not choose to stay in an Ibis Styles again.

Very good

A warm atmosphere, pleasant people and professional staff (management, reception, & other services responsibles); the rooms were very clean, as well the grounds. Variety at the breakfast. Very good experience. We will come back for sure:)

Good and cozy

Everything was ok. The only unsatisfying thing was that we had a very simple request and it was not satisfied. The days we decided to live in that hotel was our wedding anniversary and we have asked for a room with a nice view. Our room was at the third floor and the view was not the best that we could have. We think that we could have a better treatment in this simple request. It seemed like they totally ignored our request.

Good customer relationships from Hotel staff

The overall stay experience was good. Upon checking in, I was in line for one of the two counters for about 5 minutes. When it was my turn, the receptionist told me to wait until he can close something out with another female receptionist that he was working with. After 5 minutes gone by, he left and the other female was still doing something. What bothered me most was the fact that none acknowledged me standing there. After approximately 10 minutes gone by, the second counter was done and this particular gentleman was polite and he was also training another female receptionist. He helped me checked in effortlessly. Upon entering my room, the room was clean, however, the bathroom was subpar. When I lifted the toilet seat, the back was stained as if the cleaner made no effort cleaning it. One of the best experiences for me were the two ladies that were at the breakfast bar checking people in. They were friendly, polite, and tentative to the folks in the breakfast area. On one particular day, while a customer was pulling out a tray, the paper that served as placemat from a below tray fell out. I observed her picking it up and throwing it out instead of putting it back. I thought that was outstanding since I was sitting out of view. The other great experience was that I was placed on a floor that wifi was working per my request when I made the booking. I specifically stated I want to be placed on a floor that WiFi works since the last time I was there for a week, I had no WiFi. Overall, my experience would have been great if the front staff were more attentive and the bathroom was clean as they should be.

Good location in an area with good restaurants. Spacious and stylish room even for 3 persons. Very helpful to find me a parking lot. The breakfast was fine. Easy to find local transport, mainly the subway to get to the center.

Clean, spacious room. Hotel takes a deposit of 50 eur on arrival - this is strange, normally a 3 star hotel doesn't. Breakfast Ok, normal as in any Ibis hotel.

The Experience is pretty nice, everything clean and well designed. Staff is friendly and kind. The only thing I would suggest changing is the menu of the breakfast it's always the same.

We had a really nice stay in your hotel. Location close to public transport (metro and trams). Very helpful staff at the reception desk. Small parking but we found a free place. We travel by car so would be nice to have possibility of parking reservation.

extremely clean and stylish room and also very helpful staff and amazing hospitality.