Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 822 reviews

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Description

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

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Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.809519, 151.842247

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MACH ONE RESTAURANT & BAR

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  822 reviews

Customer review rating 2.5/5

Sandra L. Couples - Confirmed reviews ALL

Check in was very lack lustre. A smile wouldn’t have gone astray. Told us it was 900 metres to the terminal, and suggested an uber on checkout in the morning. It is not very far at all, 5 minute walk. Refrigerator in the room was very loud and had to be turned off.

Dear Sandra L., Thank you for sharing your feedback regarding your recent stay. We always strive for a warm and welcoming atmosphere, and I regret that this was not your experience. Additionally, I appreciate your input regarding the refrigerator's noise, and I encourage guests to inform us of any issues during their stay so we may assist accordingly. Thank you for your comments. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Deirdre G. Couples - Confirmed reviews ALL

Easy check in/check out experience.

Dear Deirdre G., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations clean and comfortable, and that the check-in and check-out processes were seamless. Your satisfaction is our priority. Goodbye, Mercure Newcastle Airport

Customer review rating 5.0/5

Martyn J. Business - Confirmed reviews ALL

Another, great stay. Everything runs smoothly, rooms are comfortable and quiet. Staff are great. Food is good, etc. Travelling for work the this hotel gives you everything you need. Great place to relax, gym, good food and a good sleep.

Dear Martyn J., Thank you for your wonderful feedback. We are delighted to hear that you had a great stay and found our facilities and staff to your satisfaction. Your positive experience is greatly appreciated, and we look forward to welcoming you back for your next business trip. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Barbara W. Couples - Confirmed reviews ALL

Staff helpful, able to have quality meal and comfortable bed close to airport after flight.

Dear Barbara W., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location, helpful staff, and comfortable accommodations contributed to your enjoyable experience after your flight. We look forward to welcoming you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 4.0/5

Allan B. Families - Confirmed reviews ALL

We found the AC a little noisy in our air tight room (sleep disturbance). We tried setting the fan to low but did not make much difference. Everything else including meals and friendly staff was very good.

Dear Allan B., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location, parking, meals, and staff. We regret to hear that the air conditioning affected your sleep. We take all guest feedback seriously and will consider your comments for future improvements. Best regards, Mercure Newcastle Airport

Other web-users rate our hotel

  • 240 reviews 8.9/10 Location
  • 420 reviews 8.1/10 Room
  • 491 reviews 9/10 Service
  • 287 reviews 8.4/10 Food
  • 195 reviews 9.2/10 Cleanliness
  • 79 reviews 4.6/10 Value
  • 56 reviews 9.1/10 Vibe
  • 56 reviews 8/10 Breakfast

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