Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 628 reviews

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Mercure Newcastle Airport - Image 1
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2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

Description

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

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Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.810072, 151.843465

Telephone
Fax +61 2 4033 8900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  628 reviews

TripAdvisor Rating  4.5/5  338 reviews

Mostly Good

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Conveniently located, clean hotel with ok restaurant for dinner and breakfast. I had a disruptive sleep from constantly running toilet cistern.

Dear Alan J., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcus Leigh General Manager

Staff exceptionally helpful.

Customer review rating 5.0/5

Leisa W. Families - Confirmed reviews ALL

I had an easy stay. Nothing was too much trouble for the staff. The food was amazing. High standard of cleanliness. 10/10 I will stay there again anytime I'm in Newcastle. Thank You.

Dear Leisa M W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Good stay

Customer review rating 4.5/5

Ray Business - Confirmed reviews ALL

Nice and quiet especially next to the airport

Dear Ray W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Great, friendly staff and clean tidy room.

Customer review rating 5.0/5

Sam Business - Confirmed reviews ALL

Stayed for one night in a king suit and enjoyed a very nice steak for dinner.

Dear Samuel G., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

It’s ok

Customer review rating 4.0/5

Ian Couples - Confirmed reviews ALL

Lots of noise from water pipes etc, water from shower escapes shower enclosure, an overhead shower rose would probably help with this

Dear Ian P., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

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Other web-users rate our hotel

  • 172 reviews 8.3/10 Location
  • 295 reviews 8.7/10 Room
  • 396 reviews 8.8/10 Service
  • 215 reviews 8.4/10 Food
  • 143 reviews 9.1/10 Cleanliness
  • 45 reviews 2.9/10 Value
  • 39 reviews 7.1/10 Breakfast
  • 32 reviews 10/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.