had a great stay at the hotel even though covid put restriction on the restaurant opening.

Great staff

Well serviced, Great food- in restaurant and room service. Very friendly

This is our "go to" Hotel when travellimg south. Modern clean rooms, good food, and friendly staff.

Simple, Easy and Pleasant as always

A very pleasant experience although could do with more than 2 cardboard cups in the room.

Great location, staff were extremely helpful and the food was amazing!

Was accommodated last minute during these trying times. The Hotel was very helpful as usual. Good spot close to the airport.

room neat and tidy, great service, good food,could do with some bisciuts to have with coffee.

Once again we had a most pleasant stay at this hotel. Staff were most obliging, room very clean and comfortable. Dinner and breakfast very enjoyable. A great hotel

We stayed here before our flight, lovely clean & tidy accomadation, very relaxed & modern room, comfy bed didn't want to get up. Staff very inviting with a warm welcome. It's great having the bar & restaurant too food was delish.

This is one of the nicest hotels in the Newcastle area which is why I don't mind staying that distance away from the city when staying in Newcastle. We never stay there because we are using the airport, but it's obvious fantastic for that too. The rooms are very pleasant and the food and beverage service is quite excellent. Of course I do miss the buffet breakfasts but they will be back at some stage. It would be nice to have some USB port style power outlets near the beds. I've seen these in even Ibis budgets and they are really handy in case you forget your phone chargers. It's a lovely hotel and I strongly recommend it. It's usually always good value.

After a day spent in airports it was a very welcome site to finally get here... service was excellent, very quiet n clean.got in too late for dinner but had breakfast and it was excellent... will definitely be back..

Although my husband has stayed at this property before, this was the first time I have accompanied him on a business trip here. Mecure Newcastle Airport was welcoming from the moment we stepped in the front door. The service was exceptional from all the staff, including the food and beverage staff. Everything was conducted in a warm and friendly manner while remaining thoroughly professional. Our business needs were easily accommodated and nothing seemed to be too much trouble. Our room was clean and bright with good natural light as well as effective block-out curtains. Given that the property sits adjacent to the airport, the sound proofing was unexpectedly efficient with our room being very quiet. Check out the Aboriginal artwork gracing the walls especially near the elevator. For our business needs, the hotel's position works very well, sitting between Newcastle and Port Stephens. Would definitely stay again.

The Mercure has become a regular stay for us. Staff make us feel at home. Close to airport, good rooms, great service. A ++. . Restaurant is regularly changing as air travel returns to the new normal. We look forward to returning.