Mercure Newcastle Airport

Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 426 reviews

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Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

ALLSAFE approved hotel

Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

Telephone +61 2 4033 8900

Fax +61 2 4033 8900
  • By plane

    NEWCASTLE AIRPORT At 1km / 0 miles

  • By plane

    NEWCASTLE AIRPORT At 0km / 0 miles

  • By plane

    SYD At 189km / 117 miles

  • By train

    HAMILTON STATION At 24km / 14 miles

  • By train

    HAMILTON STATION At 24km / 14 miles

GPS:-32.810072, 151.843465

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Our accommodation(s)

Mercure Newcastle Airport has spacious Rooms featuring a flat screen TV, soundproof windows, Foxtel, air conditioning and high speed WiFi Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  426 reviews

TripAdvisor Rating  4.5/5  334 reviews

Certificate of excellence 2022

Food poisoning

TripAdvisor rating 2.0/5

office142 Business - TripAdvisor review

I ordered room service and the next morning suffered from extreme vomiting and diarrhoea. Accompanied by my wife, a registered nurse, she made the diagnosis. When reported to the hotel, the response was “what do you want me to do about it”? Unsatisfactory in our opinion.

Dear office142 Thank you for your review. We appreciate you taking the time to write it. As an anonymous review because you haven't given us a name, room number or date that you stayed, we can't address your comments. We take pride that the Port Stephens Council gives us the highest rating of food safety and cleanliness in the district. If you wish to discuss further, please contact me directly at the hotel on 02 4033 8900. Kind regards

Excellent stay

Customer review rating 5.0/5

Lisa Couples - Confirmed reviews ALL

I would like to thank Anne & Tori from housekeeping who made a bed more comfortable by placing doona’s on our mattress. As usual the reception staff were so helpful. Room service was excellent & the restaurant also lovely.

Dear Lisa H., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Comfy Digs for Short Stopovers

TripAdvisor rating 5.0/5

482sandy Business - TripAdvisor review

Friendly staff, great location within easy walk from Airport, Nicely designed comfortable rooms. A great stopover before my Business Conference over the weekend, especially since flights to my home destination were not available for immediate collection and drop off. It was great to unwind from a busy week before and after the conference.

Dear 482sandy Thank you very much for your 5 star review! We're so pleased that you enjoyed your stay with us and our facilities made you comfortable. We really appreciate your feedback and look forward to seeing you again next time you're in the area. Kind regards

Another good stay

Customer review rating 5.0/5

John Business - Confirmed reviews ALL

This was just a one night stay for business but the staff as usual were very friendly and accommodating. We had a good dinner as usual in the restaurant and our room was spacious, clean and comfortable.

Dear John E., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

good location

Customer review rating 4.0/5

Paul O. Business - Confirmed reviews ALL

Brief overnight stay after late flight

Dear Paul O., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 161 reviews 8.3/10 Location
  • 294 reviews 8.3/10 Room
  • 333 reviews 8.8/10 Service
  • 197 reviews 7.8/10 Food
  • 170 reviews 9.2/10 Cleanliness
  • 59 reviews 5.6/10 Value
  • 58 reviews 8.8/10 Vibe
  • 51 reviews 7.3/10 Breakfast

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