Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 967 reviews

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Mercure Newcastle Airport - Image 1
Mercure Newcastle Airport - Image 2
Mercure Newcastle Airport - Image 3
Mercure Newcastle Airport - Image 4
2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

Description

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

Featuring twin King single beds, triple glazed windows, generous guest workstation, arm chair, aircon, WIFI, Bluetooth clock radio & smart TV with Foxtel. The room is suitable for 2 adults with a rollaway available (additional cost) for a child

  • Views:

    Airport view or Forest view

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio
  • Multimedia hubAdditional charge

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 14'/36 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Airport view or Forest view
See availabilities

Generously sized rooms feature a King Bed, 2 Single Beds, lounge with coffee table, workstation, arm chair, aircon, WIFI, iPod docking station, 55" smart TV with Foxtel. Maximum 4 persons. Additional rollaway available on request with surcharge.

  • Views:

    Airport view

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.809519, 151.842247

Telephone
Fax +61 2 4033 8900
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 95 rooms
  • 5 rooms for people with reduced mobility
  • 4 connecting rooms
  • 95 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

5 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Gymnasium available to all hotel

  • On site

Sports and leisure

Boat excursions

  • Nearby

Boat excursions Additional charge

  • On site
  • On site
  • Outdoor parking
  • Private
  • 75 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 9.34 € 15 AUD Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Truck parking
  • Bus parking

Security

  • Well-lit parking

MACH ONE RESTAURANT & BAR

Photo out of - MACH ONE RESTAURANT & BAR

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Cooking style
Bistro
Chef name
Marc Cartwright
Capacity
90
Accessibility
Accessible service
2 Williamtown Drive, 2318 Williamtown, Australia
Telephone +61 2 4033 8900
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Mach One bar serves light snacks and has an extensive selection of tap beers, local wines and cocktails.

The hotel offers an A La Carte breakfast daily. We also offer 'Breakfast on the Go' for those travellers who need a convenient take away meal within a short timeframe.

The Fitness Centre is located on the ground level of the hotel and offers a great private space to work out. Open 24 hours a day, seven days a week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  967 reviews

Customer review rating 5.0/5

Morgan F. Couples - Confirmed reviews ALL

Dear Morgan F., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our rooms comfortable and our staff friendly, as well as enjoying the dining experience. Your satisfaction is our priority. Goodbye and best wishes, Mercure Newcastle Airport

Customer review rating 5.0/5

Joanne B. Couples - Confirmed reviews ALL

Dear Joanne B., Thank you for your kind words regarding your stay. We are pleased to hear that you found our accommodations convenient and comfortable, and that you enjoyed the cleanliness and quality of our dinner service. We appreciate your feedback and hope to welcome you back soon. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Karen J. Friends - Confirmed reviews ALL

Dear Karen J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your family room comfortable and appreciated our proximity to the airport. We hope to welcome you back for another pleasant experience in the future. Best regards, Mercure Newcastle Airport

Customer review rating 4.0/5

Paul G. Business - Confirmed reviews ALL

Dear Paul G., Thank you for your feedback. We are pleased to hear that you found our location and accommodations to your liking. We value your comments regarding the food, as we continuously seek to enhance our offerings to meet guest expectations. Goodbye, Mercure Newcastle Airport

Customer review rating 5.0/5

Laurel R. Solo - Confirmed reviews ALL

Dear Laurel R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location, staff, and amenities contributed to a comfortable experience for your overnight stay. We look forward to welcoming you back in the future. Best regards, Mercure Newcastle Airport

Dear Morgan F., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our rooms comfortable and our staff friendly, as well as enjoying the dining experience. Your satisfaction is our priority. Goodbye and best wishes, Mercure Newcastle Airport

Customer review rating 5.0/5

Joanne B. Couples - Confirmed reviews ALL

Clean rooms, comfortable beds, quite room and a great dinner

Dear Joanne B., Thank you for your kind words regarding your stay. We are pleased to hear that you found our accommodations convenient and comfortable, and that you enjoyed the cleanliness and quality of our dinner service. We appreciate your feedback and hope to welcome you back soon. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Karen J. Friends - Confirmed reviews ALL

We had a lovely family room for our stay overnight before flying to Brisbane the next morning

Dear Karen J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your family room comfortable and appreciated our proximity to the airport. We hope to welcome you back for another pleasant experience in the future. Best regards, Mercure Newcastle Airport

Customer review rating 4.0/5

Paul G. Business - Confirmed reviews ALL

Location great. Bedroom great. Very quiet and comfortable. Food expense and not that great.

Dear Paul G., Thank you for your feedback. We are pleased to hear that you found our location and accommodations to your liking. We value your comments regarding the food, as we continuously seek to enhance our offerings to meet guest expectations. Goodbye, Mercure Newcastle Airport

Customer review rating 5.0/5

Laurel R. Solo - Confirmed reviews ALL

An easy walk from Newcastle Airport giving the ideal spot for an overnight stay ready for a flight the following morning. Friendly staff. Comfortable room. Good breakfast.

Dear Laurel R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location, staff, and amenities contributed to a comfortable experience for your overnight stay. We look forward to welcoming you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 2.5/5

Allan B. Families - Confirmed reviews ALL

Arrived at New castle airport at 9.00pm called to see if there was a shuttle bus but told they don’t have one the morning I left people were getting a shuttle to the airport. Poor service

Dear Allan B., Thank you for your feedback regarding your recent experience. I regret to learn about the confusion concerning our shuttle service. While we strive to provide clear information, it appears there was a misunderstanding. Your comments will be reviewed to enhance our guest communication. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Lerina A. Friends - Confirmed reviews ALL

Convenient stay for our am international flight.

Dear Lerina A., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our location convenient for your international flight. We look forward to welcoming you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Jeannie A. F. Business - Confirmed reviews ALL

Very pleasant receptionist and staff all round

Dear Jeannie A. F., Thank you for your kind words regarding our location and the service provided by our team. We are delighted to hear that you had a pleasant experience during your stay. Our staff always strives to ensure a welcoming atmosphere for all our guests. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Chris H. Families - Confirmed reviews ALL

The front desk staff (especially for check out) were both friendly and helpful! Also the family room was awesome.

Dear Chris H., Thank you for your kind words regarding our front desk team and the family room. We take pride in providing excellent service and comfortable accommodations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

John F. Business - Confirmed reviews ALL

it was pleasant and enjoyable

Dear John F., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed your time with us. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Mark M. Business - Confirmed reviews ALL

Hotel was quiet. Room was very comfortable Staff all very pleasant. Could have had a couple of drawers extra. Bedside light faulty Coffee machine coffee - just OK

Dear Mark M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your comments about the bedside light and coffee machine will be noted for future improvements. Goodbye, and best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

David R. Couples - Confirmed reviews ALL

Within walking distance to the Williamtown (Newcastle) Airport, it provides a very comfortable experience. The rooms are spacious and very clean, the staff are exemplary in their level of service and the meals are excellent.

Dear David R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the comfort of our rooms, and appreciated the service from our staff. Your kind words about our meals are also greatly valued. Goodbye, Mercure Newcastle Airport

Customer review rating 5.0/5

Mike M. Solo - Confirmed reviews ALL

Check in was quick , room clean and comfortable, staff fantastic.

Dear Mike M., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found the check-in process efficient, and that you enjoyed the comfort of your room and the service provided by our staff. Your feedback is greatly appreciated. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Tracey H. Families - Confirmed reviews ALL

Excellent house keeping service, very friendly and helpful. Made my stay so much better. Thank you ladies.

Dear Tracey H., Thank you for your kind words regarding our housekeeping team. It is gratifying to know that their efforts contributed positively to your stay. We appreciate your feedback and will ensure that your compliments are passed on. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Maryanne R. Couples - Confirmed reviews ALL

Staff friendly at reception and bar. Perfect location to airport, walking distance. Added option of paying for ongoing parking at a lower cost than the airport.

Dear Maryanne R., Thank you for your kind feedback. We are delighted to hear that you appreciated our location, friendly staff, and the convenient parking options we offer. It is our aim to provide a comfortable stay for all our guests. Goodbye, and best wishes, Mercure Newcastle Airport

Customer review rating 5.0/5

Kerry F. Solo - Confirmed reviews ALL

Great room friendly staff awesome food convenient

Dear Kerry F., Thank you for your wonderful feedback. We are pleased to hear that you enjoyed your stay, appreciated our friendly staff, and found our food to be excellent. Your kind words motivate us to continue providing great experiences for our guests. Goodbye and best regards, Mercure Newcastle Airport

Customer review rating 3.0/5

Meredith C. Solo - Confirmed reviews ALL

The room was clean, however the whole motel needs a decent upgrade. Hallways were dark and dingy. The room itself has 2 bottles of water, no mini bar and no instructions on how to order room service. There was no breakfast menu or any way to order coffee. It was minimal. Being a Glod Member you expect a lot better but at Mecure Newcastle Airport you will be disappointed.

Dear Meredith C., Thank you for your feedback regarding your recent stay. We appreciate your kind words about the cleanliness and quietness of your room. However, we regret to hear that you found the overall atmosphere in need of improvement. As a valued Gold Member, we aim to provide a superior experience, and your insights will help us in our ongoing evaluations. We hope to serve you better in the future. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Judith K. Couples - Confirmed reviews ALL

Great

Dear Judith K., Thank you for your kind words about your experience at our hotel. We are pleased to know that you found your stay pleasant. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Lynne L. Friends - Confirmed reviews ALL

Polite and friendly staff. Comfortable with all needs met. Highly recommend.

Dear Lynne L., Thank you for your kind words regarding our staff and the comfort of your stay. We are delighted to hear that all your needs were met and appreciate your recommendation. It is our pleasure to serve you, and we look forward to welcoming you back soon. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Terry O. Families - Confirmed reviews ALL

Easy reception and access to room. Bar and restaurant provided everything we needed for our stay. Quiet, with efficient staff.

Dear Terry O., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, efficient service, and the amenities we offer. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Mercure Newcastle Airport

Other web-users rate our hotel

  • 299 reviews 8.9/10 Location
  • 484 reviews 8.3/10 Room
  • 553 reviews 9.1/10 Service
  • 5 reviews 2.9/10 WiFi
  • 313 reviews 8.5/10 Food
  • 213 reviews 9.2/10 Cleanliness
  • 88 reviews 4.5/10 Value
  • 68 reviews 6.3/10 Breakfast

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