Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 555 reviews

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Mercure Newcastle Airport - Image 1
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2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

Description

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

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Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.810072, 151.843465

Telephone
Fax +61 2 4033 8900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  555 reviews

TripAdvisor Rating  4.5/5  338 reviews

Welll located as a staging post for an early morning flight

Customer review rating 3.0/5

Ted M. Couples - Confirmed reviews ALL

Only opportunity for improvement is maintenance ( our bathroom vanity basin was severely cracked

Dear Edward M., Thank you for taking the time to tell us about your experience at the Mercure Newcastle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcus Leigh General Manager

Late booking , really comfortable

Customer review rating 4.0/5

Andrew Business - Confirmed reviews ALL

Had a flight canceled so last minute booking. 10 minute walk from terminal, rooms really comfy. Dinner was reasonable and pleasant! Great service from staff

Dear Andrew P., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Excellent

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Excellent

Dear Marcus F., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Customer review rating 4.0/5

Cal Business - Confirmed reviews ALL

Food was great as usual, you need to do work on shower pressure and shower heads seems to be an ongoing issue

Dear Callum W., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

Fantastic stay

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

It’s a great spot,out of the way and fully equipped to relax

Dear Alexander M., We very much appreciate your comments regarding your stay at the Mercure Newcastle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Leigh General Manager

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Other web-users rate our hotel

  • 162 reviews 8.4/10 Location
  • 283 reviews 8.5/10 Room
  • 374 reviews 9/10 Service
  • 207 reviews 8.5/10 Food
  • 139 reviews 9.1/10 Cleanliness
  • 45 reviews 3.5/10 Value
  • 39 reviews 8/10 Breakfast
  • 34 reviews 10/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.