Mercure Newcastle Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 973 reviews

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Mercure Newcastle Airport - Image 1
Mercure Newcastle Airport - Image 2
Mercure Newcastle Airport - Image 3
Mercure Newcastle Airport - Image 4
2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

Description

Hotel extras

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

Featuring twin King single beds, triple glazed windows, generous guest workstation, arm chair, aircon, WIFI, Bluetooth clock radio & smart TV with Foxtel. The room is suitable for 2 adults with a rollaway available (additional cost) for a child

  • Views:

    Airport view or Forest view

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio
  • Multimedia hubAdditional charge

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 14'/36 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Airport view or Forest view
See availabilities

Generously sized rooms feature a King Bed, 2 Single Beds, lounge with coffee table, workstation, arm chair, aircon, WIFI, iPod docking station, 55" smart TV with Foxtel. Maximum 4 persons. Additional rollaway available on request with surcharge.

  • Views:

    Airport view

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • Web TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.809519, 151.842247

Telephone
Fax +61 2 4033 8900
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 95 rooms
  • 5 rooms for people with reduced mobility
  • 4 connecting rooms
  • 95 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

5 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Gymnasium available to all hotel

  • On site

Sports and leisure

Boat excursions

  • Nearby

Boat excursions Additional charge

  • On site
  • On site
  • Outdoor parking
  • Private
  • 75 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 9.26 € 15 AUD Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Truck parking
  • Bus parking

Security

  • Well-lit parking

MACH ONE RESTAURANT & BAR

Photo out of - MACH ONE RESTAURANT & BAR

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Cooking style
Bistro
Chef name
Marc Cartwright
Capacity
90
Accessibility
Accessible service
2 Williamtown Drive, 2318 Williamtown, Australia
Telephone +61 2 4033 8900
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

Mach One bar serves light snacks and has an extensive selection of tap beers, local wines and cocktails.

The hotel offers an A La Carte breakfast daily. We also offer 'Breakfast on the Go' for those travellers who need a convenient take away meal within a short timeframe.

The Fitness Centre is located on the ground level of the hotel and offers a great private space to work out. Open 24 hours a day, seven days a week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  973 reviews

Customer review rating 5.0/5

Justin F. Business - Confirmed reviews ALL

Dear Justin F., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our tidy accommodations, room service, and gym facilities. Our team strives to provide excellent service, and your feedback is greatly appreciated. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Rachel M. Families - Confirmed reviews ALL

Dear Rachel M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location, updated accommodations, and dining experience. Your positive feedback regarding our customer service is greatly valued. Goodbye and best wishes, Mercure Newcastle Airport

Customer review rating 2.5/5

Rory H. Families - Confirmed reviews ALL

Dear Rory H., Thank you for your feedback. We appreciate your comments regarding the room amenities; however we do not advertise the items you refer to, including a bus. Thank you for the review. Goodbye, and best regards, Mercure Newcastle Airport.

Customer review rating 4.5/5

June B. Solo - Confirmed reviews ALL

Dear June B., Thank you for your positive feedback regarding our staff and the comfort of your room. We appreciate your suggestion about providing baggage trolleys, as we strive to enhance our guests' experience. While we do not have control over the resources available at the airport, we will certainly consider your insight moving forward. We are glad you found a trolley that assisted you during your stay. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Andrew W. Couples - Confirmed reviews ALL

Dear Andrew W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found the check-in process smooth, enjoyed your room, and appreciated the delicious food. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Mercure Newcastle Airport

Dear Cassandra K., Thank you for your kind words regarding our customer service. We are delighted to hear that Alex and our dining and bar staff made your stay enjoyable. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Goodbye and best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Justin F. Business - Confirmed reviews ALL

Good hotel nice neat tidy rooms,room service meals were great,budget friendly and a nice little gym that came in handy.staff were nice and helpfull

Dear Justin F., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our tidy accommodations, room service, and gym facilities. Our team strives to provide excellent service, and your feedback is greatly appreciated. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Rachel M. Families - Confirmed reviews ALL

Close to the airport for early flights, updated roomS, comfortable facilities, great dining experience and customer service

Dear Rachel M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location, updated accommodations, and dining experience. Your positive feedback regarding our customer service is greatly valued. Goodbye and best wishes, Mercure Newcastle Airport

Customer review rating 2.5/5

Rory H. Families - Confirmed reviews ALL

minimal in room appliances/glasses etc, no courtesy bus to airport.

Dear Rory H., Thank you for your feedback. We appreciate your comments regarding the room amenities; however we do not advertise the items you refer to, including a bus. Thank you for the review. Goodbye, and best regards, Mercure Newcastle Airport.

Customer review rating 4.5/5

June B. Solo - Confirmed reviews ALL

All about the hotel was great, but a baggage trolley would have been of assistance to an elderly woman with a heavy bag walking on a warm morning. I did find one the airport side of the parking area and this made things so much easier. Perhaps it would be in the airport’s Interest to lend a few?

Dear June B., Thank you for your positive feedback regarding our staff and the comfort of your room. We appreciate your suggestion about providing baggage trolleys, as we strive to enhance our guests' experience. While we do not have control over the resources available at the airport, we will certainly consider your insight moving forward. We are glad you found a trolley that assisted you during your stay. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Andrew W. Couples - Confirmed reviews ALL

Check in was great room excellent and food delicious

Dear Andrew W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found the check-in process smooth, enjoyed your room, and appreciated the delicious food. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Mercure Newcastle Airport

Customer review rating 4.0/5

Rodney S. Couples - Confirmed reviews ALL

Stop over from airport to port Stephens.

Dear Rodney S., Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our accommodation adequate for your stopover between the airport and Port Stephens. We hope to welcome you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Irene G. Solo - Confirmed reviews ALL

Lovely clean room and comfortable

Dear Irene G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed the comfort of your bed, and appreciated the quality of our food and the friendliness of our staff. Your feedback is greatly valued. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Belinda B. Families - Confirmed reviews ALL

Clean, comfortable, friendly, convenient.

Dear Belinda B., Thank you for your positive feedback. We are pleased to hear that you found our hotel clean, comfortable, and conveniently located. Our team strives to provide a friendly atmosphere for all our guests. Goodbye, Mercure Newcastle Airport

Customer review rating 1.5/5

Helen S. Friends - Confirmed reviews ALL

On check in I was advised I had a king room. I replied, that no I had deliberately booked a twin. The reception refused to concede this and spoke about putting an extra bed in my room. I expressed doubt as my companion is very elderly and has a walker and I was concerned about the room around the beds this would leave. Finally I did get a twin ( which was what I booked) but only after a few minutes of anxiety and fighting for it.

Dear Helen S., Thank you for sharing your experience regarding your recent stay with us. I appreciate your patience as we resolved the matter and provided you with the twin room you booked. Your feedback is valuable to us, and we will use it to improve our service. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Janelle O. Business - Confirmed reviews ALL

Lovely staff. Great food. Well appointed room and comfortable bed.

Dear Janelle O., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, appreciated our staff, and found the food and accommodations to your liking. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Rhonda W. Solo - Confirmed reviews ALL

Friendly staff, lovely room with a very comfortable bed.

Dear Rhonda W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff friendly and enjoyed the comfort of your room. Your feedback is greatly appreciated. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Lyn M. Friends - Confirmed reviews ALL

We loved everything about our stay. The staff were amazing food delicious room wonderful!

Dear Lyn M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff, food, and accommodations to your satisfaction. Your compliments are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Denyse F. Couples - Confirmed reviews ALL

Chosen for proximity to the Airport. Enjoyed a pleasant stay on the whole, with a couple of bathroom maintenance issues brought to the attention of Reception staff on checking out.

Dear Denyse F., Thank you for your feedback regarding your recent stay with us. We appreciate your comments about the bathroom maintenance issues and will certainly take note of them to enhance our services. It is wonderful to hear that you enjoyed your time at our hotel. Best regards, Mercure Newcastle Airport

Customer review rating 4.0/5

Jennifer D. Business - Confirmed reviews ALL

Last minute booking after a missed flight. Easy check in, comfortable stay.

Dear Jennifer D., Thank you for your kind words regarding your recent stay at Mercure Newcastle Airport. We are pleased to hear that you found our location convenient, enjoyed the cleanliness, and appreciated our gym facilities. We look forward to welcoming you again in the future. Best regards, Mercure Newcastle Airport

Customer review rating 4.5/5

Lui J. R. Business - Confirmed reviews ALL

Comfortable lodging. Friendly folk.

Dear Lui J. R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and our staff friendly. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Morgan F. Couples - Confirmed reviews ALL

Our stay was wondering, clean and comfortable rooms. Friendly staff, restaurant was amazing for dinner and buffet breakfast!

Dear Morgan F., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our rooms comfortable and our staff friendly, as well as enjoying the dining experience. Your satisfaction is our priority. Goodbye and best wishes, Mercure Newcastle Airport

Customer review rating 5.0/5

Joanne B. Couples - Confirmed reviews ALL

Clean rooms, comfortable beds, quite room and a great dinner

Dear Joanne B., Thank you for your kind words regarding your stay. We are pleased to hear that you found our accommodations convenient and comfortable, and that you enjoyed the cleanliness and quality of our dinner service. We appreciate your feedback and hope to welcome you back soon. Best regards, Mercure Newcastle Airport

Customer review rating 5.0/5

Karen J. Friends - Confirmed reviews ALL

We had a lovely family room for our stay overnight before flying to Brisbane the next morning

Dear Karen J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your family room comfortable and appreciated our proximity to the airport. We hope to welcome you back for another pleasant experience in the future. Best regards, Mercure Newcastle Airport

Customer review rating 4.0/5

Paul G. Business - Confirmed reviews ALL

Location great. Bedroom great. Very quiet and comfortable. Food expense and not that great.

Dear Paul G., Thank you for your feedback. We are pleased to hear that you found our location and accommodations to your liking. We value your comments regarding the food, as we continuously seek to enhance our offerings to meet guest expectations. Goodbye, Mercure Newcastle Airport

Other web-users rate our hotel

  • 299 reviews 8.8/10 Location
  • 493 reviews 8.3/10 Room
  • 549 reviews 9.1/10 Service
  • 5 reviews 3.8/10 WiFi
  • 312 reviews 8.6/10 Food
  • 213 reviews 9.1/10 Cleanliness
  • 87 reviews 4.6/10 Value
  • 70 reviews 6.7/10 Breakfast

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