Mercure Maitland Monte Pio 4 stars

TripAdvisor rating 3.5/5 267 reviews

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Cnr New England Highway, And Dwyer Street, 2320 MAITLAND, Australia

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Hotel location

Mercure Maitland Monte Pio

Cnr New England Highway, And Dwyer Street
2320 MAITLAND
Australia

GPS:-32.722716, 151.544214

Telephone
Fax +61 2 4932 6788

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

THE LOUNGE BAR

A lovely place to relax and enjoy our wide range of beverages. It can be used as small function room or conference breakout area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  267 reviews

Terrible More like a Hostel or Backpackers with all the Tradies

TripAdvisor rating 1.0/5

jimmyWollongong TripAdvisor review

This Hotel at present is more like a backpackers or hostel with all the tradie workers staying here. Far from what you would expect or think of a Accor branded hotel. There are common balconies that become a smoke feast and booze area at night and are suppose to have a curfew of 9PM however they are not enforced even though there are cameras and supposedly door sensor warning of the lock out indicating security will attend, people are abusing and disregarding this with no consequence. There is no Security! I stayed here for a whole week and each night it was abused! No respect was shown! My room was located right next to this balcony with no respect shown, every night I had to put up with drunken loud noisy people on this balcony. The corridor smelt of smoke as they would leave the door open. I complained to staff but really to no assistance or help. seem like they were to scared of upsetting them. I had to take matters into my own hands and approach them and ask for a little respect to keep the noise down seeing my room was right next door and all i hear was load talking and the smell of smoke. They appeared to just ignore me and continue coming back through out the night to continue on. This is so disappointing knowing what i thought would be a nice hotel and reproable brand. It appears the tradies have taken over the hotel, and there is a lot of them. Way too noisy. Good Luck. Not good enough Mercure. Enforce what you say!

Old

TripAdvisor rating 2.0/5

booyeahSydney Couples - TripAdvisor review

The hotel is built in some old buildings including an orphanage. Sure it has a horror film vibe but that's quite cool. The rooms and public areas integrally are dated in stuck in thr 1980s from presumably when it was concrete to a hotel. Broken mirrors in the room. Breakfast was very poor. The fruit looked dodgy and the pineapple juice was off.

Not to Accor Standard in any way worst A. ccor experience we have had

TripAdvisor rating 1.0/5

Highlydissapointed Couples - TripAdvisor review

Not to Accor Standard in any way worst Accor experience we have had, strange place stuck some Hollywood horror movie somewhere between The Shining and Ammytaville,... definitely should have read the reviews

Looks nice from the outside

TripAdvisor rating 2.0/5

110laraineb Business - TripAdvisor review

We stayed at this hotel in August 2024. We could not say the employees were close to warm and friendly. No pleasantries were forthcoming. There were not many rooms booked and our allocated room was the furthest away from the entrance. The food in the dining room was was average. Roast of the day was pork. Quite overcooked. A smile and greeting goes such a long way when you are travelling and away from home. The personnel there need some customer relations at the training at the very least.

Lovely stay.

TripAdvisor rating 5.0/5

kate57309 Families - TripAdvisor review

The overnight stay was comfortable on a chilly weekend. The art deco, eclectic historical building was a lovely experience and the food, breakfast and dinner was superb.

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Other web-users rate our hotel

  • 65 reviews 9.2/10 Location
  • 184 reviews 6.6/10 Room
  • 106 reviews 6.8/10 Service
  • 7 reviews 5.5/10 WiFi
  • 93 reviews 6.1/10 Amenities
  • 85 reviews 6.6/10 Cleanliness
  • 73 reviews 6.3/10 Vibe
  • 50 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.