Mercure Maitland Monte Pio

Mercure Maitland Monte Pio 4 stars

TripAdvisor rating 3.5/5 243 reviews

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ALLSAFE approved hotel

Hotel location

Mercure Maitland Monte Pio

Cnr New England Highway, And Dwyer Street


  • By plane

    NEWCASTLE AIRPORT At 37km / 23 miles

  • By train

    TELARAH At 1km / 0 miles

GPS:-32.722716, 151.544214

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms


The Pines Restaurant has been the scene for many romantic nights, family celebrations and formal business dinners. It has an extensive Australian and International menu topped off with an impressive wine list.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  243 reviews

Monte Pio Hotel

TripAdvisor rating 1.0/5

beatie5 TripAdvisor review

Decor shocking. Gross decorating. Could be such a beautiful place being a prior convent. Beautiful building but disgusting decorating. Bathroom floor gets very wet & very slippery. Was billed then charged more later. Room wasn’t serviced, until we Requested. Buffet breakfast is NOT buffet. Was terrible breakfast. Holes in quilt cover. Spare blanket gross. Pillows terrible. Depressing looking place. The place could be so amazing. Seriously send someone out to check the decor. Get a chef. One band show.

Family catch up

TripAdvisor rating 4.0/5

Jane G TripAdvisor review

Hotel was in a good location for the purpose of our stay. The service, room, bed & cleanliness was of a very good standard. The menu for dinner was not vast but the food served was very tasty. We enjoyed our stay.


TripAdvisor rating 1.0/5

JulieAnnWi Couples - TripAdvisor review

I booked this place by phone at least a month ago - or I thought I had. I then needed to change it by cancelling two of the four nights due to an event being cancelled, but I still needed two nights accommodation. This was discussed and confirmed by phone - all good. This was my first mistake. I should’ve insisted on a confirmation email! When we arrived, there was no record of my booking! What I suspect may have happened was that conferences were booked in which took precedence over our one room booking. I also might’ve done better using a booking company.

Worst Accor hotel i've been to.

TripAdvisor rating 1.0/5

AltheaOcsan22 TripAdvisor review

The place is so dirty, the room smells so bad from the first time we opened the door we could smell something awful. The staff doesn't have customer service even the manager (altho not 100% sure if that was the manager), he's a bit creepy and the other receptionist was so rude. No people skills. Like if the place is already unappealing, atleast have a good customer service skill.

Weekend stay

TripAdvisor rating 4.0/5

AJPato Couples - TripAdvisor review

We stayed here previously and returned again. The location and historical buildings are awesome. This time we stayed in the family room. Large room with everything you’ll need. It’s a great place to stay and explore the area. The service is lacking after COVID I suppose but it wasn’t that bad.

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Other web-users rate our hotel

  • 79 reviews 8.8/10 Location
  • 250 reviews 5.8/10 Room
  • 177 reviews 7.6/10 Service
  • 126 reviews 3.6/10 Cleanliness
  • 94 reviews 5.8/10 Amenities
  • 84 reviews 7.5/10 Vibe
  • 50 reviews 6.3/10 Breakfast
  • 29 reviews 3.2/10 Value

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