Mercure Newcastle 4 stars

Name: Mercure Newcastle - ALL
Address: 12 Steel Street, NEWCASTLE, 2302, AU
Telephone: +61240866300
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 1,887 reviews

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12 Steel Street, 2302 NEWCASTLE, Australia

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Mercure Newcastle

Hotel for travellers looking for local and authentic experiences

At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.

Mercure Newcastle has a convenient location 10 minutes' walk from Newcastle Interchange Station for trains, buses and light rail. We're a few minutes' walk from Honeysuckle Station, providing quick, direct light rail access to delightful Newcastle Beach. There are plenty of interesting things to discover around town, like the Civic Theatre Newcastle, Newcastle Museum and the shops of Darby Street. The more adventurous traveller can enjoy an ocean swim at Bogey Hole or take a boat trip on Lake Macquarie.

The train from Sydney to Newcastle Interchange takes about 2 to 3 hours, or you could fly to Newcastle Airport in around 40 minutes (plus a 30-minute drive to Newcastle West).

Welcome to Mercure Newcastle! Whether you're exploring our coastal city, just staying for a night while passing through, or visiting us for an event or a business meeting, we'll do everything to make your stay as comfortable and enjoyable as possible.

Calen Romaniuk, Hotel Management

Hotel extras

Quiet and cool 4-star hotel near Newcastle's Honeysuckle development
Spacious accommodation in Newcastle with a pool and easy beach access
Ideal location for exploring Newcastle's restaurants, bars and the Hunter Valley
Express self-check-in and check-out kiosks make arrival and departure a breeze
Well-equipped meeting rooms for business events and banquets

Our accommodation(s)

Room

Standard King Room

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Twin Room

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)
Views: City View

See availabilities

Room

Standard Twin Room

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Deluxe Two Bedroom King Suite

7 pers. max
60 m² / 645 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

+61 2 4086 6300

0/00000000

Railway station
Highway exit
Helipad/aerodrome

NEWCASTLE

Railway station

Access: 500 m / 0.31 mi 3 min walk

A15

Highway exit

Access: 1 km / 0.62 mi

NEWCASTLE

Helipad/aerodrome

Access: 26 km / 16.16 mi 27 min drive

NEWCASTLE MUSEUM

Museums

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE ART GALLERY

Art and Culture

Access: 1.3 km / 0.81 mi 15 min walk / 4 min drive

NEWCASTLE CITY HALL

Historic monument

Access: 1.5 km / 0.93 mi 13 min walk / 5 min drive

CHRIST CHURCH CATHEDRAL

Historic monument

Access: 2.6 km / 1.61 mi 24 min walk / 7 min drive

CIVIC THEATRE NEWCASTLE

Art and Culture

Access: 3 km / 1.86 mi 13 min walk / 3 min drive

NOBBYS BEACH

Beach area

Access: 3 km / 1.86 mi 41 min walk / 9 min drive

NEWCASTLE BEACH

Beach area

Access: 3 km / 1.86 mi 39 min walk / 9 min drive

BLACKBUTT RESERVE

National park

Access: 7.6 km / 4.72 mi 1 hrs 42 min walk / 15 min drive

HUNTER VALEY REGION

Restaurant and cafe district

Access: 103 km / 63.96 mi 1 d walk / 1 hrs 48 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 126 m² / 1356 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 1,887 reviews

Denis M. Families - 7/3/2026 Confirmed reviews ALL

Damien N. Couples - 7/2/2026 Confirmed reviews ALL

Being a platinum member i was far from impressed being placed at the far end of the hotel next to a construction site that woke me and my partner up at 7.00am on the dot. Once that happened I proceeded to jump in the shower to wait 2 minutes for the hot water to come through. This cant be good for the environment wasting this much water? Then i went to wash myself only to find not a drop of body wash in the dispenser. I told the girl on the desk. I then asked for a late check out and was told no. I never write reviews as i never have issues but this stay was pretty shit to be honest. If i knew about being smack bang next to a construction site I would have stayed elsewhere.

Levaana F. Families - 7/2/2026 Confirmed reviews ALL

Michael H. Solo - 7/2/2026 Confirmed reviews ALL

Gary B. Business - 7/2/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

773 reviews 7.9/10 Location
1,369 reviews 5.3/10 Room
1,139 reviews 8/10 Service
14 reviews 4.5/10 WiFi
670 reviews 5.2/10 Comfort
626 reviews 4.1/10 Cleanliness
315 reviews 3.2/10 Vibe
274 reviews 3/10 Amenities

93 reviews 7.7/10 Location
273 reviews 4.9/10 Room
239 reviews 7.8/10 Service
6 reviews 3/10 WiFi
129 reviews 3.7/10 Cleanliness
113 reviews 5.1/10 Comfort
66 reviews 2.7/10 Vibe
55 reviews 2.6/10 Amenities

113 reviews 8.3/10 Location
235 reviews 5.9/10 Room
213 reviews 8.4/10 Service
107 reviews 5/10 Comfort
106 reviews 5.1/10 Cleanliness
49 reviews 6.1/10 Value
46 reviews 3/10 Vibe
39 reviews 3.2/10 Amenities

107 reviews 7.7/10 Location
212 reviews 4.9/10 Room
181 reviews 8.3/10 Service
104 reviews 3.3/10 Cleanliness
88 reviews 4.9/10 Comfort
54 reviews 3/10 Vibe
41 reviews 2.7/10 Amenities
38 reviews 8.2/10 Breakfast

35 reviews 8.1/10 Location
67 reviews 5.9/10 Room
63 reviews 7.6/10 Service
19 reviews 4.3/10 Cleanliness
19 reviews 3.1/10 Vibe
18 reviews 8.3/10 Breakfast
14 reviews 6.1/10 Value
13 reviews 3.6/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Newcastle, check-in is from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Newcastle regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.