Name: Mercure Newcastle - ALL
Address: 12 Steel Street, NEWCASTLE, 2302, AU
Telephone: +61240866300
Rating: 3.9

Mercure Newcastle

Hotel for travellers looking for local and authentic experiences

At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.

Mercure Newcastle has a convenient location 10 minutes' walk from Newcastle Interchange Station for trains, buses and light rail. We're a few minutes' walk from Honeysuckle Station, providing quick, direct light rail access to delightful Newcastle Beach. There are plenty of interesting things to discover around town, like the Civic Theatre Newcastle, Newcastle Museum and the shops of Darby Street. The more adventurous traveller can enjoy an ocean swim at Bogey Hole or take a boat trip on Lake Macquarie.

The train from Sydney to Newcastle Interchange takes about 2 to 3 hours, or you could fly to Newcastle Airport in around 40 minutes (plus a 30-minute drive to Newcastle West).

Welcome to Mercure Newcastle! Whether you're exploring our coastal city, just staying for a night while passing through, or visiting us for an event or a business meeting, we'll do everything to make your stay as comfortable and enjoyable as possible.

Calen Romaniuk, Hotel Management

Hotel extras

Quiet and cool 4-star hotel near Newcastle's Honeysuckle development
Spacious accommodation in Newcastle with a pool and easy beach access
Ideal location for exploring Newcastle's restaurants, bars and the Hunter Valley
Express self-check-in and check-out kiosks make arrival and departure a breeze
Well-equipped meeting rooms for business events and banquets

Our accommodation(s)

Room

Standard King Room

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Twin Room

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)
Views: City View

See availabilities

Room

Standard Twin Room

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Deluxe Two Bedroom King Suite

7 pers. max
60 m² / 645 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

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Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

+61 2 4086 6300

0/00000000

Railway station
Highway exit
Helipad/aerodrome

NEWCASTLE

Railway station

Access: 500 m / 0.31 mi 3 min walk

A15

Highway exit

Access: 1 km / 0.62 mi

NEWCASTLE

Helipad/aerodrome

Access: 26 km / 16.16 mi 27 min drive

NEWCASTLE MUSEUM

Museums

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE ART GALLERY

Art and Culture

Access: 1.3 km / 0.81 mi 15 min walk / 4 min drive

NEWCASTLE CITY HALL

Historic monument

Access: 1.5 km / 0.93 mi 13 min walk / 5 min drive

CHRIST CHURCH CATHEDRAL

Historic monument

Access: 2.6 km / 1.61 mi 24 min walk / 7 min drive

CIVIC THEATRE NEWCASTLE

Art and Culture

Access: 3 km / 1.86 mi 13 min walk / 3 min drive

NOBBYS BEACH

Beach area

Access: 3 km / 1.86 mi 41 min walk / 9 min drive

NEWCASTLE BEACH

Beach area

Access: 3 km / 1.86 mi 39 min walk / 9 min drive

BLACKBUTT RESERVE

National park

Access: 7.6 km / 4.72 mi 1 hrs 42 min walk / 15 min drive

HUNTER VALEY REGION

Restaurant and cafe district

Access: 103 km / 63.96 mi 1 d walk / 1 hrs 48 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Breakfast

Start your day with a delicious buffet breakfast at Mercure Newcastle, featuring fresh pastries, seasonal fruits, hot dishes, cereals, and tea/coffee/juices. A perfect way to fuel your morning!

Meetings & Events

Non contractual photo

Number of Meeting Room: 7
Surface of the largest room: 126 m² / 1356 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 1,900 reviews

Lisa R. Couples - 5/9/2026 Confirmed reviews ALL

The staff were great - very attentive at the bar and friendly - good location. The rooms were disappointing, needs a good update, not exactly clean - disappointing. Really do need to reassess the entry into facility from the road - during check-in cars were all piled up coming off a very bush road, we were stuck behind cars, had to go into reception and ask people to move as we were on a deadline to get to an event. Not real safe/ideal - very bad access.

Maxwell T. Business - 5/7/2026 Confirmed reviews ALL

Room was clean and well renovated and breakfast ticked all the boxes

Anwar B. A. A. Couples - 5/5/2026 Confirmed reviews ALL

We had some hiccups with the bookings , and there was a blackout on our 2nd night , but this didnt affect our overall stay. Good location accross a woolies and a few minutes away from darby street

Stephen A. Couples - 5/4/2026 Confirmed reviews ALL

The first problem was the address on the Accor website which showed 12 Steel Street Newcastle when in fact it is 12 Steel Street Newcastle West. Two different locations. The room was noisy it was like trying to sleep in the middle of a Grand Prix circuit. Sounded like cars and bikes racing people doing burnouts it was a nightmare very little sleep. We are Accor Plus Platinum members and the room and especially the bathroom couldn't have been any smaller.There was no complimentary bottled water which after a decent drive some cold water would be nice.

Dear Mr. A., Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely regret that your experience did not meet expectations, particularly as a valued Accor Plus Platinum member. We are very sorry to hear that noise levels impacted your comfort and sleep quality. While we strive to provide a restful environment, some external noise—such as traffic or activity in the surrounding area—is unfortunately beyond our control. That said, we take your comments seriously and will continue exploring ways to minimise the impact on our guests wherever possible. Regarding the room size and amenities, we appreciate your feedback. While our rooms are designed to maximise comfort within a compact footprint, we understand that this may not suit all preferences. In line with our sustainability initiatives, each room is equipped with a reusable glass bottle, and we offer 24/7 access to filtered still and sparkling water for all guests. We apologise if this was not clearly communicated during your stay. Finally, we are disappointed to learn that your impression of our reception team was not a positive one. At Accor, we are proud to be an inclusive and diverse company, where team members are encouraged to express their individuality while maintaining professionalism and delivering warm, respectful service to every guest. We truly value your loyalty and feedback, and we hope to have the opportunity to welcome you again in the future and provide a much-improved experience. Kind regards, Lais Byrne Front Office Manager