Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.7/5 1,085 reviews

Best price
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12 Steel Street, 2302 NEWCASTLE, Australia

Description

Hotel extras

  • The best location Newcastle has to offer.

  • Seven spacious meeting and event spaces with overhead projector and with free Wi-Fi access.

  • On-site parking available.

  • The cafe-bar offers a delicious all-day menu, room service and a breakfast buffet.

  • Comfortable rooms with new beds, free Wi-Fi and TV with Chromecast.

Our accommodation(s)

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Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Telephone
Fax 0/00000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,085 reviews

TripAdvisor Rating  3.0/5  18 reviews

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Overall, the stay was great. Front desk reception (don’t remember her name) was excellent. The only issue was the lack of hot water and water pressure in one of our rooms.

Dear Song Hui K., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Queenie

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff were friendly, bathroom was dated and mouldy.

Very noisy, not proper lighting in the room and beds were not comfortable

Customer review rating 1.5/5

Aery Families - Confirmed reviews ALL

Very noisy, whole night people were screaming not sure on the road or inside the hotel premises. Also there were not proper lighting in the room and beds were not comfortable. Not value for money.

Good location. Lovely staff. Clean facilities. Easy check in and check out.

Customer review rating 3.5/5

Holly Families - Confirmed reviews ALL

We stayed on a Friday and Saturday night. Our rooms faced directly towards the nightclub and it was quite noisy. I know this is something out of your control.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Very out dated, old and not very clean. Also had a very off/moldy smell in the lobby

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Other web-users rate our hotel

  • 576 reviews 7.9/10 Location
  • 974 reviews 5.2/10 Room
  • 732 reviews 8.4/10 Service
  • 10 reviews 4.5/10 WiFi
  • 567 reviews 5.1/10 Comfort
  • 437 reviews 4.1/10 Cleanliness
  • 250 reviews 3.1/10 Vibe
  • 231 reviews 2.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.