Name: Mercure Newcastle - ALL
Address: 12 Steel Street, NEWCASTLE, 2302, AU
Telephone: +61240866300
Rating: 3.8

Mercure Newcastle

Hotel for travellers looking for local and authentic experiences

At Mercure Newcastle located in Newcastle's charming centre, you're close to Newcastle Airport, shops and markets, and sights like 1800s Fort Scratchley. Expect airy rooms in warm colours, a refreshing pool and event space for up to 120 guests. Complimentary services include Wi-Fi, Chromecast TV, 24 hours reception desk, luggage storage and concierge wake up calls. Available at a charge buffet breakfast, all day dining and healthy light bites in Distrikt Café & Bar and onsite outdoor parking.

Mercure Newcastle has a convenient location 10 minutes' walk from Newcastle Interchange Station for trains, buses and light rail. We're a few minutes' walk from Honeysuckle Station, providing quick, direct light rail access to delightful Newcastle Beach. There are plenty of interesting things to discover around town, like the Civic Theatre Newcastle, Newcastle Museum and the shops of Darby Street. The more adventurous traveller can enjoy an ocean swim at Bogey Hole or take a boat trip on Lake Macquarie.

Mercure Newcastle welcomes you to our hotel near the Honeysuckle waterfront area. The train from Sydney to Newcastle Interchange takes about half an hour, or you could fly in 40 minutes.

Welcome to Mercure Newcastle! Whether you're exploring our coastal city, just staying for a night while passing through, or visiting us for an event or a business meeting, we'll do everything to make your stay as comfortable and enjoyable as possible.

Calen Romaniuk, Hotel Management

Hotel extras

Quiet and cool 4-star hotel near Newcastle's Honeysuckle development
Spacious accommodation in Newcastle with a pool and easy beach access
Ideal location for exploring Newcastle's restaurants, bars and the Hunter Valley
Express self-check-in and check-out kiosks make arrival and departure a breeze
Well-equipped meeting rooms for business events and banquets

Our accommodation(s)

Room

Standard King Room

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Twin Room

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Double bed(s)
Views: City View

See availabilities

Room

Standard Twin Room

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Deluxe Two Bedroom King Suite

7 pers. max
60 m² / 645 sq ft

Bedding 2 x King size bed(s)
Views: City View

See availabilities

Room

Standard Accessible King Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

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Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

+61 2 4086 6300

0/00000000

Railway station
Highway exit
Helipad/aerodrome

NEWCASTLE

Railway station

Access: 500 m / 0.31 mi 3 min walk

A15

Highway exit

Access: 1 km / 0.62 mi

NEWCASTLE

Helipad/aerodrome

Access: 26 km / 16.16 mi 27 min drive

NEWCASTLE MUSEUM

Museums

Access: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE ART GALLERY

Art and Culture

Access: 1.3 km / 0.81 mi 15 min walk / 4 min drive

NEWCASTLE CITY HALL

Historic monument

Access: 1.5 km / 0.93 mi 13 min walk / 5 min drive

CHRIST CHURCH CATHEDRAL

Historic monument

Access: 2.6 km / 1.61 mi 24 min walk / 7 min drive

CIVIC THEATRE NEWCASTLE

Art and Culture

Access: 3 km / 1.86 mi 13 min walk / 3 min drive

NOBBYS BEACH

Beach area

Access: 3 km / 1.86 mi 41 min walk / 9 min drive

NEWCASTLE BEACH

Beach area

Access: 3 km / 1.86 mi 39 min walk / 9 min drive

BLACKBUTT RESERVE

National park

Access: 7.6 km / 4.72 mi 1 hrs 42 min walk / 15 min drive

HUNTER VALEY REGION

Restaurant and cafe district

Access: 103 km / 63.96 mi 1 d walk / 1 hrs 48 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 126 m² / 1356 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.8/5 1,805 reviews

Lorraine K. Couples - 3/7/2026 Confirmed reviews ALL

Clean spacious room, well equipped. Staff smiling and helpful. Good bar menu. Pool is small but well maintained with relaxing spaces to sit. The restaurant is beautifully presented. The food was my only minor issue. The in room QR code did not match the menu in the restaurant, there were cocktails on 2 menus but priced differently for the same things, I ordered the fish and it looked like packaged frozen fish. My partners meal, club sandwich was lovely and the portions are very generous.

Tom A. Couples - 3/7/2026 Confirmed reviews ALL

Staff very pleasant and helpful. Rooms with poor showers and new air cons that don't work

Sammi R. Couples - 3/7/2026 Confirmed reviews ALL

From the moment we arrived, the customer service was amazing. Everyone was so welcome and kind. The room was absolutely lovely, though there was no shelf in the shower for hygiene items to sit on, which was a bit weird, but otherwise the room was great. The kitchen staff as well were so sweet and lovely to deal with. 10/10 would stay again

Dear Sammi Thank you for taking the time to share such a lovely review following your stay with us at Mercure Newcastle. We truly appreciate your kind feedback and I will be sure to pass your comments on to our team. Thank you also for your feedback regarding the shower. I will share this with our maintenance team so they can look into possible improvements. We’re delighted to hear that you enjoyed your stay and hope to welcome you back again on your next visit to Newcastle. Warm regards Tahlia Assistant Manager

Lyndsay J. Business - 3/6/2026 Confirmed reviews ALL

A good location and well intentioned staff but a good few details need improvement

Penelope W. Business - 3/6/2026 Confirmed reviews ALL

I am a long standing ACCOR member- familiar with the range of its hotels and their different levels. The Mercure Newcastle is identified as 4 star hotel- this is not the case. While the staff were all very pleasant, welcoming and helpful, the breakfast was good and room service (which I used on the first night of my two night stay) also fine, my room was very poor, as was the cleaning service. I was booked for two nights. On day two of my stay, the bed was made, but nothing else appeared to have been done. The coffee cup I had used on the first morning, was still sitting, dirty where I left it. Also a used glass in the bathroom. The toilet had not been cleaned. This was poor, but the main problem was the room itself. The lighting was atrocious. There was no overhead light in the room- only two dull lights on the wall on either side above the bed. There was no desk or suitable workspace for business travellers. The only option was to place my laptop on the bench above the fridge and work standing up; or a small round table, with two chairs in the corner of the room, with out lighting overhead and no/no plug nearby to plug in the laptop. I dragged that small table over the room, near to a plug, low down on the wall, under the tv and had to get down on my hands and knees to plug it in. There was no desk lamp, no standard lamp- and the lighting in the room was so bad, I had to take documents I needed to read, into the Bathroom- which WAS brightly lit. The room was also hot- and the air conditioning difficult to adjust. I could not get it lower. It appeared to be be firmly set on a temperature that was too high. I was in Newcastle for an international conference and several other of the delegates were staying at the same hotel. A number of them to whom I spoke on the first morning of our stay, said their rooms had also been uncomfortably hot and they could not adjust the air conditioning.