Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.9/5 1,956 reviews

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Mercure Newcastle - Image 1
Mercure Newcastle - Image 2
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Mercure Newcastle - Image 4
12 Steel Street, 2302 NEWCASTLE, Australia

Description

Hotel extras

  • Quiet and cool 4-star hotel near Newcastle's Honeysuckle development

  • Spacious accommodation in Newcastle with a pool and easy beach access

  • Ideal location for exploring Newcastle's restaurants, bars and the Hunter Valley

  • Express self-check-in and check-out kiosks make arrival and departure a breeze

  • Well-equipped meeting rooms for business events and banquets

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Accessible King Room

Photo out of - Standard Accessible King Room

These modern and spacious rooms provide an extra layer of reassurance in some of the best accommodation in Newcastle for travellers with additional needs. Accessible en-suite bathrooms with roll-in showers make the rooms feel as comfortable as home.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room
See availabilities

Two comfy double beds, blackout curtains and a minimalist design: the perfect recipe for a relaxing night's sleep. Enjoy a tea or coffee while you catch the news on your Chromecast TV, then head down to our buffet breakfast to set you up for the day.

  • Views:

    City View

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

With a classic minimalist feel, these rooms provide twin accommodation at one of the most peaceful hotels in Newcastle. Leisure and group travellers will enjoy a revitalising night's sleep in a single bed before exploring the city the next morning.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

With top-floor views near Nobbys Beach, Fort Scratchley & Darby Street, Mercure Newcastle offers convenience. Rooms include en suite shower with toiletries and hairdryer, kettle, TV, iron & safe.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

City views, one king-size and 2 single beds and a full kitchen. If you're visiting Newcastle with family, this generous suite blends comfort and convenience for up to 7 guests. Room include en suite bathroom with toiletries, hairdryer and Chromecast TV.

  • Views:

    City View

Max. number of persons
7
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Telephone
Fax 0/00000000
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 131 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • One connecting room
  • 131 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Well-being

Mercure Newcastle''s outdoor pool

  • Outside
  • On site
  • On site
  • Outdoor parking
  • Private
  • 25 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 10.00 € 16 AUD Per day

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

DISTRIKT PRESS CAFE

Photo out of - DISTRIKT PRESS CAFE

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Cooking style
Cafe
Classifications & labels
2024
Capacity
40
Accessibility
Accessible service
12 Steel Street, 2302 Newcastle, Australia
Telephone +61 2 4086 6300
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Start your day with a delicious buffet breakfast at Mercure Newcastle, featuring fresh pastries, seasonal fruits, hot dishes, cereals, and tea/coffee/juices. A perfect way to fuel your morning!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,956 reviews

Customer review rating 3.0/5

Jon F. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Mohammed S. Families - Confirmed reviews ALL

Customer review rating 1.5/5

Matt C. Business - Confirmed reviews ALL

Dear Matt, Thank you for taking the time to share your feedback following your recent stay at Mercure Newcastle. I sincerely apologise that your experience did not meet your expectations. I understand your frustration regarding the lack of parking availability, the communication surrounding parking arrangements and the service received at reception. Your concerns, including those relating to drinking water in the room, will be reviewed with the relevant departments to ensure improvements are made. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Calen Romaniuk General Manager

Customer review rating 1.5/5

Nicole L. R. Business - Confirmed reviews ALL

Dear Nicole, Thank you for taking the time to share your feedback following your recent stay at Mercure Newcastle. I sincerely apologise for the disappointing experience and the inconvenience caused throughout your stay. I understand your frustration regarding the maintenance issues, housekeeping standards and particularly being charged for breakfast that you were unable to enjoy due to the fire alarm evacuation. We will review these concerns with the relevant departments, including the breakfast charges, to ensure appropriate follow-up and corrective action. I regret that your experience has left you feeling this way and appreciate you bringing these matters to our attention. Sincerely, Calen Romaniuk General Manager

Customer review rating 4.5/5

Len J. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Mohammed S. Families - Confirmed reviews ALL

Overall good need to improve reception area to sit...

Customer review rating 1.5/5

Matt C. Business - Confirmed reviews ALL

No one told me I had to book parking, no parking available and had to park at a supermarket or on the street. Girl Tahlia on the front desk was rude as anyone I’ve met and gave no care factor about the parking. Also no water in the room. Guest is tasked to do this. No it should be done by the hotel staff.

Dear Matt, Thank you for taking the time to share your feedback following your recent stay at Mercure Newcastle. I sincerely apologise that your experience did not meet your expectations. I understand your frustration regarding the lack of parking availability, the communication surrounding parking arrangements and the service received at reception. Your concerns, including those relating to drinking water in the room, will be reviewed with the relevant departments to ensure improvements are made. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Calen Romaniuk General Manager

Customer review rating 1.5/5

Nicole L. R. Business - Confirmed reviews ALL

Issues with hotel room door and bathroom taps. Was there a week and used my tea cups on the first 2 nights - they were never replaced. First morning, I ordered breakfast for 2. There was a fire alarm and we were evacuated. Was charged $70 for myself and a colleague for a breakfast we didn't get to eat. Will never stay there again.

Dear Nicole, Thank you for taking the time to share your feedback following your recent stay at Mercure Newcastle. I sincerely apologise for the disappointing experience and the inconvenience caused throughout your stay. I understand your frustration regarding the maintenance issues, housekeeping standards and particularly being charged for breakfast that you were unable to enjoy due to the fire alarm evacuation. We will review these concerns with the relevant departments, including the breakfast charges, to ensure appropriate follow-up and corrective action. I regret that your experience has left you feeling this way and appreciate you bringing these matters to our attention. Sincerely, Calen Romaniuk General Manager

Customer review rating 4.5/5

Len J. Friends - Confirmed reviews ALL

Very helpful and friendly.

Customer review rating 1.5/5

Michael H. Families - Confirmed reviews ALL

Quite inconvenient to be honest. As an Accor Explorer member and also a premium accor member, there was lifts out of order and stairways used instead. No tissues in the room and room servicing wasn't as good as I would have expected. I don't usually feel a need to complete these surveys, but >$500 for the night for this seems extrememy excessive for the experience observed.

Dear Michael, Thank you for taking the time to provide feedback on your recent stay at Mercure Newcastle. I sincerely apologise that your experience did not meet your expectations, particularly as a valued Accor member. I acknowledge your concerns regarding the lift disruption, room amenities and housekeeping standards, and understand your disappointment. Your feedback will be reviewed with the relevant departments to address these shortcomings and improve our guest experience. We greatly appreciate your loyalty to Accor and hope you will allow us the opportunity to restore your confidence in our hotel during a future visit. Sincerely, Calen Romaniuk General Manager

Customer review rating 3.0/5

Wieslaw M. Families - Confirmed reviews ALL

Limited staff at breakfast could not cope with numbers present

Customer review rating 1.5/5

Krystal S. Families - Confirmed reviews ALL

Would never go there again, I’m a member and couldn’t even get early check in or late check out. Service wasn’t the best, 1 lift wasn’t working and took 10 mins to wait to use or use the stairs. Breakfast was basic and over priced , the menu was basic and not much for lunch/dinners. Bathroom had mould and leaking shower , windows were dirty.

Dear Krystal, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would, however, like to clarify a few points regarding your stay. Following your request for early check-in, we are pleased to confirm that your room was ready at 11:18 am. Our records indicate that you arrived at approximately 2:00 pm, in line with the standard check-in time. In recognition of your ALL membership, we also made special arrangements to pre-book a car parking space, despite this being subject to availability. Furthermore, following a discussion with you regarding your accommodation requirements, we arranged a complimentary upgrade from the Standard King room originally booked to a Twin Superior room, allowing us to better accommodate your needs. While we regret that certain aspects of your stay did not meet your expectations, we take all feedback seriously, including comments regarding our facilities, cleanliness, lift availability and dining options. Your feedback will be shared with the relevant teams for review. We appreciate your membership and the opportunity to welcome you to our hotel. We remain committed to providing a positive guest experience and hope to have the opportunity to offer you a more enjoyable stay in the future. Kind regards, The Management Team

Customer review rating 2.0/5

Kim C. Business - Confirmed reviews ALL

Upon arrival, the hotel looked nice. Upon going up to my floor and walking out, it was like a time warp. Old and outdated. The room was tidy (definitely NOT clean). The bed kept separating in the middle which caused significant discomfort. Room service QR code did not work.

Dear Kim Thank you for taking the time to share your feedback regarding your recent stay at Mercure Newcastle. I am sorry to hear that your experience did not meet your expectations. At Mercure, we strive to provide a high standard of service and comfort for every guest therefore your feedback is important to us. I am sorry to hear that you found the bed uncomfortable. Although the bed consists of two king single beds, they should be configured to ensure they remain securely together and provide a comfortable night's sleep. Based on your feedback, it appears there may have been an issue with the bed setup. Had we been made aware of this during your stay, we would have been more than happy to arrange an alternative room or have our maintenance team inspect the beds. I am also disappointed to hear that the cleanliness of your room did not meet our usual standards. Please be assured that I will follow up on your concerns with our housekeeping team to ensure this matter is addressed, as the experience you described is not reflective of the standards we aim to maintain. We sincerely appreciate you bringing these matters to our attention as guest feedback helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable and enjoyable stay. Kind regards Tahlia Assistant Manager

Customer review rating 0.5/5

Melissa C. Solo - Confirmed reviews ALL

My I got into my bed and the mattress was wet and soaked my nighty. It was disgusting. The lady behind the desk was helpful.

Dear Melissa, Thank you for taking the time to tell us about your experience at Mercure Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your concerns regarding the condition of your bedding are certainly unacceptable, and we will review this matter with all relevant departments to ensure appropriate corrective actions are taken. We appreciate you sharing your concerns and hope you will give us the opportunity to better serve you in the near future. Sincerely, Calen Romaniuk General Manager

Customer review rating 5.0/5

Dheanna D. Friends - Confirmed reviews ALL

Well located, such a comfortable stay and lovley staff across from a shopping center also

Dear Dheanna Thank you for taking the time to share such a lovely review following your stay at Mercure Newcastle. We truly appreciate your kind feedback and I will be sure to pass your comments on to our team. We’re delighted to hear that you enjoyed your stay and hope to welcome you back again on your next visit to Newcastle. Warm regards Tahlia Assistant Manager

Customer review rating 3.5/5

Luke R. Families - Confirmed reviews ALL

Very pleasant and helpful staff on front desk

Customer review rating 1.5/5

Adelyn K. Families - Confirmed reviews ALL

The rooms are old and I got places in the last room right on the back of the floor. Carpets felt icky and the furniture as well. The room faces a noisy pub .

Dear Adelyn, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Newcastle. I sincerely apologise that your experience fell below expectations. Your comments are appreciated and will be shared with our team as we continue to focus on improving the overall guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely, Calen Romaniuk General Manager

Customer review rating 5.0/5

Cassie D. Families - Confirmed reviews ALL

We drove down to Newcastle from Brisbane, for the Grand final. Arrived at around midday and was able to give us early check in, which was great after the long drive. King bed was so comfortable, breakfast has a great selection, perfect location close to shops and cafes. Staff are very friendly

Dear Cassie Thank you for taking the time to share such a lovely review following your stay at Mercure Newcastle. We truly appreciate your kind feedback and I will be sure to pass your comments on to our team. We’re delighted to hear that you enjoyed your stay and hope to welcome you back again on your next visit to Newcastle. Warm regards Tahlia Assistant Manager

Customer review rating 1.5/5

Linda V. Families - Confirmed reviews ALL

I booked based on the brand Mercure only to find that the hotel was very run down and as soon as we turned the light on and entered the room several cockroaches scurried across the counters. Not what I would expect staying at a hotel where I paid $400 for the night. The staff were wonderful to deal with and moved us immediately but I was very turned off and won't be booking Mercure again. I would expect that quality from a motel charging much much less.

Dear Linda, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Newcastle. I sincerely apologise that your experience fell well below expectations. The concerns you have raised are certainly not reflective of the standards we strive to provide, and I will ensure these are addressed with our team. I am pleased to hear that our team was able to assist you promptly and appreciate your kind comments regarding their service. We understand your disappointment and hope to have the opportunity to restore your confidence in our hotel in the future. Sincerely, Calen Romaniuk General Manager

Customer review rating 1.5/5

Jack H. Business - Confirmed reviews ALL

My room key did not work, I told the front desk who walked me up to my room to let me in and told me maintenance will be up shortly to fix. No one came so I could not leave my room, I had to wedge my door open and leave valuable things in another room my work colleague was staying in. There was also 3 moths in the room

Dear Jack, Thank you for taking the time to share your experience at Mercure Newcastle. I am disappointed to hear about the issues with your room key. I understand the inconvenience this caused, and your concerns will be addressed with our team to ensure we improve. Thank you again for your feedback, and we hope to welcome you back for a more positive experience in the future. Sincerely, Calen Romaniuk General Manager

Customer review rating 5.0/5

Joseph C. Couples - Confirmed reviews ALL

Lovely staff.

Dear Joseph Thank you for taking the time to leave us a great review from your stay at Mercure Newcastle! We appreciate the kind feedback, I will ensure to share your comments with our team. We are glad that you enjoyed your stay and hope to see you again for your next stay in Newcastle. Warm regards Tahlia Assistant Manager

Customer review rating 3.5/5

Amber G. Families - Confirmed reviews ALL

Hotel is located near shopping centre Close to water and Scratchly's / lighthouse.

Customer review rating 4.5/5

Jacquelyn G. Business - Confirmed reviews ALL

Lovely staff as per usual. Omkar is great, remembers everyone by name. Great rooms and convenient location. Room 603 could do with an extra lamp or two as can be very dark.

Customer review rating 5.0/5

Natasha H. Families - Confirmed reviews ALL

Friendly staff, central location

Dear Natasha Thank you for taking the time to leave us a lovely review from your stay at Mercure Newcastle! We are glad that you enjoyed your stay and hope to see you again for your next stay in Newcastle. Warm regards Tahlia Assistant Manager

Other web-users rate our hotel

  • 759 reviews 7.7/10 Location
  • 1,327 reviews 5.1/10 Room
  • 1,130 reviews 8.3/10 Service
  • 12 reviews 2.6/10 WiFi
  • 639 reviews 5.3/10 Comfort
  • 612 reviews 3.9/10 Cleanliness
  • 305 reviews 3.5/10 Vibe
  • 268 reviews 7.5/10 Breakfast

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