Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.7/5 882 reviews

Best price
guarantee
Mercure Newcastle - Image 1
Mercure Newcastle - Image 2
Mercure Newcastle - Image 3
Mercure Newcastle - Image 4
12 Steel Street, 2302 NEWCASTLE, Australia

Description

Hotel extras

  • The best location Newcastle has to offer.

  • Seven spacious meeting and event spaces with overhead projector and with free Wi-Fi access.

  • On-site parking available.

  • The cafe-bar offers a delicious all-day menu, room service and a breakfast buffet.

  • Comfortable rooms with new beds, free Wi-Fi and TV with Chromecast.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Telephone
Fax 0/00000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  882 reviews

TripAdvisor Rating  3.0/5  18 reviews

Average stay for the cost

Customer review rating 3.0/5

Queenie Solo - Confirmed reviews ALL

The bathroom wasn't up to standard as I would have expected - leaking shower, hot water takes a full 10 minutes to heat up, no toilet brush provided, the shower is not enclosed so water sprays all over the floor and sink, light switches are confusing as one switch controls all the others, freezer door in fridge doesn't close as built up with ice. Would highly recommend the restaurant and breakfast menus. Check-in was a little different but relatively quick. Most staff were pleasant and welcoming including housekeeping.

Poor accommodation

Customer review rating 0.5/5

K. Solo - Confirmed reviews ALL

I was street facing and even with the double windows, the noise from outside was extremely evident and caused a sleepless night. The handle on the window to close was broken and unable to complete close it. Even with the curtains closed, light was still shinning inside the room. Bathrooms need ti be updated.

Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Shower needs renovating and all power points to charge phones/laptops are all behind something you have to move

Dear Shayne M., We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Newcastle Team

Noisy

Customer review rating 3.0/5

Matt Families - Confirmed reviews ALL

Great staff but some noisy guests and loud traffic on nearby roads marred the stay.

Great

Customer review rating 5.0/5

Barry’ W. Families - Confirmed reviews ALL

Great

In partnership with TripAdvisor

Other web-users rate our hotel

  • 530 reviews 7.8/10 Location
  • 899 reviews 4.9/10 Room
  • 653 reviews 8.1/10 Service
  • 11 reviews 0/10 WiFi
  • 524 reviews 4.4/10 Comfort
  • 412 reviews 3.6/10 Cleanliness
  • 226 reviews 3.6/10 Vibe
  • 224 reviews 2.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Newcastle

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.