Mercure Newcastle 4 stars

Customer review rating (ALL Rating) 3.9/5 1,950 reviews

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Description

Hotel extras

  • Quiet and cool 4-star hotel near Newcastle's Honeysuckle development

  • Spacious accommodation in Newcastle with a pool and easy beach access

  • Ideal location for exploring Newcastle's restaurants, bars and the Hunter Valley

  • Express self-check-in and check-out kiosks make arrival and departure a breeze

  • Well-equipped meeting rooms for business events and banquets

Our accommodation(s)

Book this hotel
Room 1

These modern and spacious rooms provide an extra layer of reassurance in some of the best accommodation in Newcastle for travellers with additional needs. Accessible en-suite bathrooms with roll-in showers make the rooms feel as comfortable as home.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room

Two comfy double beds, blackout curtains and a minimalist design: the perfect recipe for a relaxing night's sleep. Enjoy a tea or coffee while you catch the news on your Chromecast TV, then head down to our buffet breakfast to set you up for the day.

  • Views:

    City View

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

With a classic minimalist feel, these rooms provide twin accommodation at one of the most peaceful hotels in Newcastle. Leisure and group travellers will enjoy a revitalising night's sleep in a single bed before exploring the city the next morning.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

With top-floor views near Nobbys Beach, Fort Scratchley & Darby Street, Mercure Newcastle offers convenience. Rooms include en suite shower with toiletries and hairdryer, kettle, TV, iron & safe.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

City views, one king-size and 2 single beds and a full kitchen. If you're visiting Newcastle with family, this generous suite blends comfort and convenience for up to 7 guests. Room include en suite bathroom with toiletries, hairdryer and Chromecast TV.

  • Views:

    City View

Max. number of persons
7
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Hotel location

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

GPS:-32.92733, 151.76349

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 131 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • One connecting room
  • 131 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Well-being

Mercure Newcastle''s outdoor pool

  • Outside
  • On site
  • On site
  • Outdoor parking
  • Private
  • 25 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft
  • Parking pricing: 16 AUD 16 AUD Per day

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

DISTRIKT PRESS CAFE

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Cooking style
Cafe
Classifications & labels
2024
Capacity
40
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Distrikt Press Café is your home from home, with nutritious eats and soft yet vibrant decor. Whether you're popping in for a light bite or one of our signature mains and tasty desserts catches your eye, we have specialities for every mood and occasion.

Start your day with a delicious buffet breakfast at Mercure Newcastle, featuring fresh pastries, seasonal fruits, hot dishes, cereals, and tea/coffee/juices. A perfect way to fuel your morning!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,950 reviews

Customer review rating 0.5/5

Marli S. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Angie W. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Neville H. Business - Confirmed reviews ALL

Customer review rating 1.5/5

Michael H. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Shadi M. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Angie W. Families - Confirmed reviews ALL

I booked 1 night for family of 4. The room was clean and acceptable. The lift broke later in the day and only one operating the next morning during peak hour. After waiting for too long, we walked down the stairs. Found a massive large moth in the bathroom. Spent 5mins trying to get rid of it.

Customer review rating 4.0/5

Neville H. Business - Confirmed reviews ALL

Stayed for Business as a platinum member, room was ok for business trip but they really don’t know how to cook specially a chicken Parma the worst l have ever had

Customer review rating 1.5/5

Michael H. Couples - Confirmed reviews ALL

Room was outdated, shower head from the 80’s that barely had enough pressure to reach the floor over the bath. Paid for the deluxe and got interconnecting so basically shared a room with stranger. Can hear all the conversations and chip packets while eating the chips. Room overlooked busy street corner and constant noise from night club and macdonalds could be heard all night. If you get a park that’s additional $16 per night you can’t take the car out as may not get spot when you come back and not secure.

Customer review rating 5.0/5

Shadi M. Families - Confirmed reviews ALL

Exceeded expectations. Beds, TVs, kitchen and aircon all top notch. Surprisingly, in an average sized buffet space, breakfast was great and included anything we could’ve expected and more.

Customer review rating 2.5/5

Travis G. Business - Confirmed reviews ALL

Staff were delightful. The building and facilities are old, tired and generally not up to the standard of any other Mercure I've ever stayed at. I paid the Mercure rate for what was an Ibis standard building and room. The bathroom was old, tired and generally in poor condition.

Customer review rating 4.0/5

Amanda O. Families - Confirmed reviews ALL

Conveniently located. Room was clean and comfortable and entirely satisfactory. Bed was very confortable. Bathroom a little tired in appearance - but clean and room & bathroom serviced daily

Customer review rating 4.5/5

Luke T. Business - Confirmed reviews ALL

Check in experience was very friendly and helpful. Was great to have a warm welcome and vibrant person to be greeted by.

Customer review rating 4.5/5

Jonathan C. Business - Confirmed reviews ALL

Great stay, particularly liked the selection of complimentary local products provided.

Customer review rating 4.5/5

Dean M. Families - Confirmed reviews ALL

2 days stay, It was last minute to visit a sick family member in hospital. Check in and reception staff very welcoming and accommodating, restaurant staff diner and breakfast friendly, went above and beyond to assist. Room request to be away from the lift was recognised and very quiet. I slept well. Priceless.

Customer review rating 0.5/5

Chad H. Business - Confirmed reviews ALL

Housekeeping walking into room un announced, twice. Place is tired and smelly, expensive car parking for crap from the fig trees to be all over you car. I will never stay here again

Customer review rating 1.5/5

Nigel P. Business - Confirmed reviews ALL

Long waits at front desk to be dealt with poorly and even worse rudely. Room service request was to come down myself and order. Meal arrived in takeaway containers with bamboo utensils. Room was old and poorly maintained. On second day room was not cleaned at 3:30pm, I had to go ask for new towels. It will not be stay here again.

Customer review rating 4.0/5

Matthew C. Business - Confirmed reviews ALL

Breakfast was disappointing

Customer review rating 5.0/5

Elizabeth T. Friends - Confirmed reviews ALL

Very comfortable stay, room was clean, staff very helpful and friendly, great location, everything is a walk away or catch the tram or bus

Customer review rating 2.5/5

Karen A. Friends - Confirmed reviews ALL

Room is dated, small roaches in bathroom, room view of construction and carpark. Also, could not get TV to work. No complimentary drinking water and had to pay for parking. So, it was disappointing in a way.

Customer review rating 5.0/5

Chrystle N. Families - Confirmed reviews ALL

Comfortable stay. Restaurant is great. Good location. Absolutely the most wonderful, helpful and friendliest staff.

Customer review rating 5.0/5

David H. Couples - Confirmed reviews ALL

Abby excelled in accommodating our request for slippers, dressing gowns etc. This friendly welcone attitude makes one's stay pleasurable.

Customer review rating 3.5/5

Hip C. K. Solo - Confirmed reviews ALL

the hotel room is a bit running down , particular the bathroom , Need take a refurnished . the service for the check in and reception staff are friendly and rest staff too.

Customer review rating 5.0/5

Marianne D. Couples - Confirmed reviews ALL

The hotel is conveniently located with an easy flat walk to waterfront and numerous restaurants. Close to light rail stop making it easy to get to the beach. Staff were extremely friendly and helpful and always greeted us with a smile.

Customer review rating 3.5/5

R. R. Families - Confirmed reviews ALL

The limited parking was a big issue.

Other web-users rate our hotel

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  • 12 reviews 2.6/10 WiFi
  • 653 reviews 5.4/10 Comfort
  • 620 reviews 4.1/10 Cleanliness
  • 307 reviews 3.4/10 Vibe
  • 271 reviews 2.8/10 Amenities

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