ibis Newcastle Hotel 3.5 stars

Customer review rating (ALL Rating) 4.2/5 5,573 reviews

ALLSAFE approved hotel

ibis Newcastle
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+ 18 Services

Hotel extras

  • ALLSAFE Certified.

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Newcastle

700 Hunter Street
2300 newcastle
australia

Fax: (+61)2/49253377

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEWCASTLE AIRPORT At 21.7km / 13.48 miles

  • By car

    F3 FREEWAY At 10km / 6.21 miles

  • By car

    M3 MOTORWAY At 10km / 6.21 miles

  • By car

    PACIFIC HIGHWAY At 0.1km / 0.06 miles

  • By train

    CIVIC At 0.5km / 0.31 miles

  • By train

    NEWCASTLE At 1km / 0.62 miles

  • By train

    WICKHAM At 0.1km / 0.06 miles

GPS:-32.9264, 151.763216

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Hummingbirds Non contractual photo

Bistro & Bar offering 24-hour food and beverage options. Easy menu available with variety of meal options to suit a range of preferences. Currently serving al a carte breakfast and Dinner, also a 24hour Grab N Go menu available.

Our accommodation(s)

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business and leisure travellers. Smart design, complete with the very comfortable ibis Sweet Bed. Guest rooms at this convenient Newcastle hotel provide a peacef ul space to retire to at the end of a long day. Each room features the essentials, plus a flat-screen TV, wired and wireless Internet access, in-room air-conditioning, tea and coffee making facilities and a modern ensuite.

Our guest reviews for
ibis Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,573 reviews

TripAdvisor Rating 3.5/5

854 reviews

Well located clean room for money facilities were average

Customer review rating 3.0/5

Anonymous Solo - 27/11/2021 Confirmed reviews ALL

Hallways and lifts could certainly use an upgrade , facilities were clean and comfortable but for price felt a lil budget

Dear Sheree, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations. We can understand that some parts of our hotel are starting to show its age and I appreciate your feedback in regards to the hallways. Never the less, we do hope to welcome you back to the hotel in the future and wish you all the best Take care Kim Stredder General Manager
Customer review rating 4.5/5

Harry M. Business - 24/11/2021 Confirmed reviews ALL

very friendly and alwys welcomes their guests

Dear Harry Thank you so much for the great review. It is always a pleasure having you stay with us. Until next time and take care, Kim Stredder General Manager

Close to everything

Customer review rating 4.5/5

Loren Couples - 22/11/2021 Confirmed reviews ALL

Friendly and helpful staff. Room was small but clean and the bed was amazingly comfortable. Will definitely stay again. Good value for money.

Dear Loren, We very much appreciate your comments regarding your stay at the ibis Newcastle. Its such a pleasure to read you had a good time with us and enjoyed what we had to offer. I agree, our beds are super comfortable, too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Well located

Customer review rating 4.0/5

Robert Couples - 22/11/2021 Confirmed reviews ALL

Great staff, well located for walking to restaurants, easy access.

Dear Robert We very much appreciate your comments regarding your stay at the ibis Newcastle. Please trust I will share your kind words with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Good stay

Customer review rating 4.5/5

Glen Families - 21/11/2021 Confirmed reviews ALL

Very polite service

Dear Glen, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Good stay

Customer review rating 4.5/5

Lee Families - 21/11/2021 Confirmed reviews ALL

Friendly and clean

Dear Lee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Great location.

Customer review rating 5.0/5

Vivien Friends - 21/11/2021 Confirmed reviews ALL

Staff friendly. Room clean. Excellent location.

Dear Vivien We very much appreciate your comments regarding your stay at the ibis Newcastle. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Kim Stredder General Manager

Great stay

Customer review rating 4.5/5

Anonymous Friends - 19/11/2021 Confirmed reviews ALL

Very friendly and helpful staff. Clean and comfortable room. Great location.

Dear Debra, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Good stay

Customer review rating 4.5/5

Raymond C. Couples - 19/11/2021 Confirmed reviews ALL

Always like to stay at Ibis Newcastle whenever my wife and I visit this city to play golf. It was a good stay - hotel was well maintained and room was clean and comfortable. The disappointment I have was that I had paid the available rate of $135 (room only) booking directly with ACCOR (free cancellation up to 6pm same day) only to find out that afternoon I could have paid $108 booking through another website. I had pre-checked in and arrived at the hotel around 4pm. I guess the moral of the story here is - do not pre check-in because there is usually a cheaper offer on the same day! That said, I have no complaint about the services provided by the hotel.

Dear Raymond, Thanks so much for your lovey feedback in regards to your recent stay with us. It is lovely to hear you are staying with us when in Newcastle. In regards to your feedback about rate, if you see a cheaper rate advertised anywhere else, please let us know immediately, so we can look into this. Rate parity should be given across all booking platforms and loyalty bookings should always be the best rate. I am sorry if this caused any confusion, but I really appreciate you letting me know. We hope to welcome you and your wife back soon. Take care and all the best Sincerely, Kim Stredder General Manager

good location

Customer review rating 4.0/5

Deb Business - 17/11/2021 Confirmed reviews ALL

As always staff lovely and welcoming. The cleanliness of the rooms was great!

Dear Deb Thanks so much for your great review, it is great to see you travelling again! Looking forward to seeing you again soon, Take care, Kim Stredder General Manager

Always clean and comfortable

Customer review rating 5.0/5

Ge Couples - 17/11/2021 Confirmed reviews ALL

We stay at Ibis Newcastle often. It is always clean and comfortable. Breakfast is very good too. Just two blocks from the train station and close to the harbourfront with good restaurants.

Dear Pauline, thank you so much for your kind words in regards to your stay with us. Its so lovely to hear you had a good time and enjoyed what we have to offer. Thank you again and until next time Take care Kim Stredder General Manager

Good location

Customer review rating 2.5/5

Phillip B. Business - 17/11/2021 Confirmed reviews ALL

late one night there was an unpleasant incident on my floor level that woke myself, and I'm sure others. There was banging on the the door of a room close to mine and a tirade of foul language from a female, which was quite unsettling and at times frightening. There was obviously drugs involved in the incident as i heard her mention ICE amongst the foul language. I am not likely to stay at your hotel again based on this type of thing happening.

Dear Phil, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations. I am very sorry to hear another guest was behaving inappropriately, please trust, the team have managed this situation well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

Well located

Customer review rating 5.0/5

Manish S. Families - 16/11/2021 Confirmed reviews ALL

It was a great experience.. very well serve.. service was great .. the gentleman on front desk was very helpful and very informative. I would love to go back and stay there .

Dear Manish, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

We had an enjoyable time

Customer review rating 5.0/5

Shelley Couples - 16/11/2021 Confirmed reviews ALL

We had a enjoyable time from the time we walked in. I am a member of the LGBTIQ+ Community and they made it feel like home for me. The staff gave me a sense of Safety & belonging. I look forward to when Covid is behind us and can see and get the full experience of the hotel, one day soon.

Dear Shelley Thank you so much for your kind words in regards to your recent stay with us. Its such a pleasure to hear we are your hotel of choice when in Newcastle. The team loves welcoming you to the hotel and we are very much looking forward to doing so again in the future. All the best and until next time Kim Stredder General Manager

Great service

Customer review rating 4.5/5

Todd M. Business - 15/11/2021 Confirmed reviews ALL

My wife and I stayed overnight and was impressed with the efficiency of the staff and quality with the room

Dear Todd, Thank you so much for your great feedback on your recent stay with us. Its a pleasure to read you had a good time and enjoyed what we had to offer. We look forward to welcoming you back in the future, Take care Kim Stredder General Manager

Good to be back.

Customer review rating 5.0/5

Anonymous Families - 14/11/2021 Confirmed reviews ALL

With the lockdown over it was good to get back to the Newcastle Ibis and enjoy the warm welcome and great service.

Dear Anthony, Thank you so much for making us your hotel of choice when in Newcastle, it is great to see that you had a good time with us and that Cameron and the team made you feel welcome. Its always a pleasure having you stay with us! Until next time and take care Kim Stredder General Manager

Great stay

Customer review rating 5.0/5

Anonymous Business - 14/11/2021 Confirmed reviews ALL

Relaxing, great reception and staff

Dear Terrence, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take care, Kim Stredder General Manager

Excellent stay

Customer review rating 5.0/5

Lorraine S. Business - 14/11/2021 Confirmed reviews ALL

The staff at the Ibis Newcastle are so friendly and helpful, as good or better than any hotel we have stayed at. Rooms are spotlessly clean. Sleep quality excellent. Dinner was very good. However, breakfast was just luke warm, probably due to the fact the food was served in small bowls inside the larger hot keepers. I had a reservation that had to be cancelled due to covid lockdowns/restrictions and the hotel honoured this booking which was very pleasing. We will return to this establishment.

Dear Lorraine, Thanks so much for another lovely review, we really appreciate your kind feedback. My apologies, however, in regards to to the breakfast, I will address this with the chef to ensure temperatures are at an optimum. I am glad you had a great time with us and we look forward to welcoming you back in the future. Take care and see you next time, Kim Stredder General Manager

Great location

TripAdvisor rating 4.0/5

kelsbells2021 12/04/2021 TripAdvisor review

Location was great. Room was small but clean and comfortable. Staff were polite. Chef didn’t turn up so no breakfast 😞 No warning given so delayed departure for breakfast for no reason. Talking to other people staying indicated chef often turns up late or not at all.

Dear Kellsbells2021, thank you so much for your review of your recent stay with us,. It is good to hear you enjoyed our location and the team looked after you. I am so sorry to hear, however, that you were impacted by my chef being late for work on Easter Monday. Please trust, this is the first time this happened as my team is extremely reliable. We managed to have breakfast up and running within the hour again, I am sorry if you did not get the chance to enjoy breakfast at all that day. We do hope this did not impact your stay too much and hope to welcome you back again in the future. All the best and kindest regards Kim S General Manager

A friendly and convenient hotel

TripAdvisor rating 5.0/5

Lorraine S Business - 15/03/2021 TripAdvisor review

My husband and I stayed at this hotel, only one night, last week. The hotel was spotless throughout. Bedding was most comfortable. The staff throughout the hotel including the breakfast cook were most friendly, possibly the friendliest overall found in any Accor hotel. Well done!

Dear Lorraine S, Thank you so much for your kind words in regards to your recent stay with us. Its a pleasure to hear you enjoyed your time with us and the team looked after you. I have an incredible team that just thrives by welcoming guests to the hotel, I am glad you go to enjoy your time with us. We wish you all the best and look forward to welcoming you back in the future All the best, Kim S General Manager

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