ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.7/5 811 reviews

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700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Room 1

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  811 reviews

Customer review rating 4.5/5

Kamlesh W. Families - Confirmed reviews ALL

Dear Kamlesh W., Thank you for your positive feedback regarding our location and facilities. We are pleased to hear that our accessible bathroom and central location met your needs during your stay. Your satisfaction is important to us. Best regards, ibis Newcastle

Customer review rating 3.5/5

Robert L. C. Business - Confirmed reviews ALL

Dear Robert, Thank you for taking the time to share your feedback. We're pleased to hear you had a good stay and that you found our central location convenient. It's also wonderful to know our team made a positive impression with their friendly, down-to-earth service and were helpful whenever you needed assistance. We appreciate your comments about the furnishings. We're always looking for ways to improve our guests' experience, and your feedback is valuable as we plan future updates. We hope to have the opportunity to welcome you back for another enjoyable stay. Warm regards, Nancy Talbot Assistant Manager Ibis newcastle

Customer review rating 3.5/5

David N. Families - Confirmed reviews ALL

Dear David, Thank you for taking the time to share your detailed feedback. We're pleased to hear you found our staff to be kind and welcoming. We're sorry to learn that several aspects of your stay did not meet your expectations. We appreciate your comments regarding the condition of the room, bathroom fixtures, curtains, elevator, and car park, as well as the noise disturbance you experienced during the night. This is not the level of comfort or presentation we strive to provide, and your feedback has been shared with our management, housekeeping, and maintenance teams for review. We value your honest observations, as they help us identify areas where improvements are needed. We hope you'll give us another opportunity in the future to provide you with a more comfortable and enjoyable stay. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

B. B. S. Couples - Confirmed reviews ALL

Dear B., Thank you for taking the time to share your feedback and for your continued loyalty to Ibis. We're sorry to hear about the issues you experienced during your stay. The strong bleach smell in your first room and the cleanliness and maintenance concerns in the second room are certainly not the standard we aim to provide. We appreciate you bringing these matters to our attention, and your comments have been shared with our housekeeping and maintenance teams so they can be addressed. Despite your disappointment, we're grateful to hear you'll continue staying with us. Your continued support means a great deal, and we look forward to providing you with a much better experience on your next visit. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Craig J. Couples - Confirmed reviews ALL

Dear Craig, Thank you for your wonderful review! We're delighted to hear you enjoyed our great location and found the hotel clean. A special thank you for recognizing Josh. We'll be sure to pass along your kind words he'll be thrilled to know he made such a positive impression. We agree he's a fantastic asset to the Ibis team. We truly appreciate your feedback and look forward to welcoming you back again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Other web-users rate our hotel

  • 619 reviews 8.6/10 Location
  • 1,076 reviews 5/10 Room
  • 776 reviews 7.6/10 Service
  • 17 reviews 4.9/10 WiFi
  • 624 reviews 3.3/10 Cleanliness
  • 523 reviews 4.5/10 Comfort
  • 274 reviews 6.2/10 Value
  • 247 reviews 2/10 Amenities

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