ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.6/5 798 reviews

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700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  798 reviews

TripAdvisor Rating  3.5/5  902 reviews

Customer review rating 1.0/5

Nicholas T. Business - Confirmed reviews ALL

Tired and dirty facilities and room

Customer review rating 3.5/5

Samuel E. Solo - Confirmed reviews ALL

The room was clean and comfortable. The staff were friendly and the hotel is conveniently located less than two blocks from the station. The single lift was slow, and sometimes needed a long wait. I used the guest laundry, the lock on the door wouldn't let me in, but the manager helped. There was some traffic noise from Hunter St. Although clean, the room was scuffed and marked. The fridge worked, but the shelves were broken. The air conditioner was a little noisy, but efficient. The breakfast was decent, but I was disappointed that coffee cost extra. I would stay again, but would request a room that doesn't face Hunter St.

Dear Samuel, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found your room clean and comfortable, enjoyed our convenient location, and experienced friendly service from our team. I apologise for the issues you encountered with the lift, guest laundry access, and some aspects of the room such as the scuffs on the walls, broken fridge shelves, and noise from Hunter Street. Your comments have been shared with our management and maintenance teams to help improve these areas. We also appreciate your feedback regarding the booking process and breakfast, including coffee. Your suggestions regarding clearer property identification and guest laundry access are very helpful. We hope to welcome you back and will be happy to arrange a room away from Hunter Street for a more comfortable stay. Kind regards Derry Lukas Guest Service Agent ibis Newcastle

Customer review rating 4.0/5

Shayne M. Couples - Confirmed reviews ALL

Only a short stay however the front desk was more than helpful and accommodating

Dear Shayne, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our location and found our team helpful and accommodating during your short stay. It’s great to know that everyone made your visit a positive experience. We appreciate your comments and look forward to welcoming you back to ibis Newcastle on your next trip. Kind regards Derry Lukas Guest Service Agent ibis Newcastle

Customer review rating 2.5/5

Joel L. Business - Confirmed reviews ALL

Old and dated, rooms sparse and feeling of little cleanliness

Dear Joel, Thanks for sharing your feedback. Sorry to hear the room didn’t hit the mark and felt old, sparse, and not as clean as expected. That’s definitely not the kind of stay we want our guests to have. We’ve passed your comments on to the team so we can take a closer look and keep improving. We appreciate you taking the time to let us know, and we hope we get the chance to welcome you back and show you a better experience next time. Kind regards, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 4.0/5

William B. Families - Confirmed reviews ALL

Bed side lights did not work other wise good

Hey William, Thanks for taking the time to share your feedback. We’re glad to hear you enjoyed your stay overall, even if it was just for one night. Sorry about the bedside lights not working. That’s something we should have picked up and we appreciate you letting us know. I’ve shared this with our maintenance team so it can be addressed. We hope to welcome you back again in the future. Kind regards, Joshua Barton Front Office Manager ibis Newcastle

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Other web-users rate our hotel

  • 644 reviews 8.7/10 Location
  • 1,121 reviews 4.6/10 Room
  • 798 reviews 7.8/10 Service
  • 20 reviews 4.7/10 WiFi
  • 609 reviews 2.9/10 Cleanliness
  • 539 reviews 4.3/10 Comfort
  • 299 reviews 5.9/10 Value
  • 246 reviews 1.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.