ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.6/5 795 reviews

Best price
guarantee
ibis Newcastle - Image 1
ibis Newcastle - Image 2
ibis Newcastle - Image 3
ibis Newcastle - Image 4
700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  795 reviews

Customer review rating 2.0/5

Margaret L. Couples - Confirmed reviews ALL

It has been a number of years since we've stayed and we found it quite disappointing. A big refurbishment is required, in the way of fresh paint and furnishings. The location is good however we would not recommend this accommodation.

Hi Margaret, Thank you for taking the time to leave us your feedback. I'm sorry to hear that your stay was disappointing, especially after returning to stay with us after a number of years. We appreciate your honest comments regarding the condition of the hotel, and I understand how fresh furnishings and updated rooms can make a big difference to the overall guest experience. I'm glad our location was a positive aspect of your stay, however it's disappointing to hear that we didn't leave you with a better impression overall. Should you decide to give us another chance in the future, please feel free to reach out to us directly before booking. We'd love the opportunity to look after you personally and help make your next stay a much better experience. Warm Regards, Joshua Barton Front Office Manager Ibis Newcastle

Customer review rating 4.0/5

Susan C. J. Business - Confirmed reviews ALL

the lift area is getting very tacky ... there was a lot of dust and cracking on the bedhead in my room

Dear Susan Thank you for sharing your feedback. We are sorry to hear that the condition of the lift area and your room did not meet your expectations. The cleanliness and presentation of our facilities are important to us, and we regret that you noticed dust and maintenance issues, including the cracking on the bedhead. Your comments have been shared with our housekeeping and maintenance teams so that these areas can be inspected and addressed. We appreciate you bringing these concerns to our attention, as guest feedback helps us improve our facilities and services. Thank you for your review, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 1.5/5

Ben W. Families - Confirmed reviews ALL

Small room, uncomfortable bed, shower cubicle was small and not that clean, room, hallways and lift smelt like cigarette smoke. Won’t be staying again.

Dear Ben, Thank you for taking the time to provide your feedback. We are very sorry to hear that your stay did not meet your expectations. We regret that you found the room size, bed comfort, and shower facilities unsatisfactory, and we are particularly concerned by your comments regarding cleanliness and the smell of cigarette smoke in the room and common areas. Please be assured that your feedback has been shared with our housekeeping and maintenance teams for immediate review and action. We strive to provide a clean, comfortable, and welcoming environment for all guests, and we apologise that this was not your experience. While we understand your disappointment, we appreciate your comments as they help us identify areas where improvements are needed. Thank you for bringing these matters to our attention. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle,

Customer review rating 5.0/5

Donna L. Friends - Confirmed reviews ALL

Fabulous, efficient and friendly staff. Great location. Room was comfortable, shower and towels great, temperature spot on and the beds and pillows were super comfy!

Dear Donna, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that our team made such a positive impression. Your kind words about our friendly and efficient staff are greatly appreciated and will be shared with the team. It's also fantastic to know that you found the location convenient and that your room was comfortable. We are pleased that you enjoyed the shower facilities, towels, room temperature, and especially the comfort of the beds and pillows. Thank you for choosing to stay with us. We look forward to welcoming you back again soon. Warm regards, Nancy Talbot, Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Mitchell P. Business - Confirmed reviews ALL

It was a room.

Other web-users rate our hotel

  • 625 reviews 8.5/10 Location
  • 1,096 reviews 4.7/10 Room
  • 778 reviews 7.4/10 Service
  • 19 reviews 6.7/10 WiFi
  • 621 reviews 3/10 Cleanliness
  • 526 reviews 4.1/10 Comfort
  • 290 reviews 5.8/10 Value
  • 245 reviews 1.6/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Newcastle