ibis Newcastle Hotel 3 stars

Customer review rating 4.2/5 4,898 reviews
ibis Newcastle
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

In addition to convenient location and accommodation options, ibis Newcastle offers a range of services and facilities, including paid on-site parking, a restaurant serving breakfast and dinner, a bar open 24 hours, room service and paid WIFI access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchangePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Newcastle

700 Hunter Street
2300
newcastle
australia

Tel: +61249252266

Fax: (+61)2/49253377

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEWCASTLE AIRPORT At 21.7km / 13.48 miles

  • By car

    F3 FREEWAY At 10km / 6.21 miles

  • By car

    M3 MOTORWAY At 10km / 6.21 miles

  • By car

    PACIFIC HIGHWAY At 0.1km / 0.06 miles

  • By train

    CIVIC At 0.5km / 0.31 miles

  • By train

    NEWCASTLE At 1km / 0.62 miles

  • By train

    WICKHAM At 0.1km / 0.06 miles

GPS :-32.9264, 151.763216

Our accommodations

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business travellers and visitors travelling to Newcastle for leisure. Tastefully appointed and contemporary, guest rooms at this convenient Newcastle hotel provid e a peaceful space to retire to at the end of a long day. Each room features the new ibis SweetBed, a flat-screen TV with pay-per-view channels, wired and wireless Internet access, air-conditioning, tea and coffee making facilities and a modern ensuite.

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Accessible room

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBISTRO

Type of cuisine: Bistro

Relax in iBistro with meals available 24 hours per day. Also offering local wines and beers from the Hunter Valley.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR

Photo non contractuelle / Strictly non binding

Resident's can relax in Ibar at any time of the day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,898 reviews

tripadvisor

TripAdvisor Rating 3.5/5

835 reviews

Central to our needs

Customer review rating 4.2/5

Debbie J. Couples - 14/02/2020 Confirmed reviews ALL

Lovely and comfortable. Staff very pleasant and accommodating

Dear Debbie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Well located to NEX

Customer review rating 4.2/5

Anonymous Couples - 13/02/2020 Confirmed reviews ALL

Rooms are a little out dated.

Dear Angelo, We very much appreciate your comments regarding your stay at the ibis Newcastle. While I am glad to hear you enjoyed our location, I am sorry to hear about your coffee experience. Please note we now offer Almond milk to all our guests, thank you so much for prompting us towards this. Thank you also for your feedback regarding the rooms, I understand that they are compact and could be updated. We wish you all the best and do hope to welcome you back in the future. Kind regards, Kim Stredder General Manager

Not impressed

Customer review rating 4.2/5

Bruce Couples - 13/02/2020 Confirmed reviews ALL

Disaster from pre dinner??? experience until breakfast

Dear Bruce, Thank you so much for taking the time to give me your feedback during your stay. I am so sorry that we had the wrong menu in the room and the food was not available. We are working though your concerns with the team here to have better options available for our guests. I appreciate your feedback via this platform and when we spoke last week, and we do hope to welcome you back in the future. All the best and if there is anything you need, please reach out. Kindest regards, Kim Stredder General Manager

Clean and quite

Customer review rating 4.2/5

Renee Business - 13/02/2020 Confirmed reviews ALL

The rooms are clean, the reception and common areas are organised, the staff are friendly and a good breakfast is offered.

Dear Renee, Thank you so much for your lovely review of your recent stay. It is great to see you have enjoyed your time with us and like what we have to offer. All the best and until next time Kim Stredder General Manager

Most impressed

Customer review rating 4.2/5

Carl T. Business - 12/02/2020 Confirmed reviews ALL

In the past some of our stays have not been the best, but this time I saw a significant Improvements in the room, the service from the staff the Breakfast, and the whole procedure of check in and check out , very happy and the improvements are most welcome, now happy to refer to other friends

Dear Carl, thank you so much for your kind words regarding your recent stay with us. Its so nice to hear you are seeing the changes around the hotel, I will share your kind words with the team who will love to hear it. Thank you again and we are looking forward to welcoming you and your friends in the future. All the best Kim Stredder General Manager

Perfect!

Customer review rating 4.2/5

Jacob Solo - 12/02/2020 Confirmed reviews ALL

Well located, super helpful and friendly staff and a beautiful room.

Dear Jacob, thank you so much for your great feedback regarding your stay! It is awesome to hear you like what we have to offer. See you again next time, All the best Kim Stredder Operations Manager

well located and terrific staff

Customer review rating 4.2/5

Bob C. Couples - 12/02/2020 Confirmed reviews ALL

room was very clean and comfortable

Dear Robert, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is such a pleasure to receive positive feedback when our guests like what we have to offer. Be sure I will share your lovely words with the team. Thank you again and we look forward to welcoming you back in the future. Sincerely, Kim Stredder General Manager

Well located

Customer review rating 4.2/5

Lee Business - 12/02/2020 Confirmed reviews ALL

Receptionists all excellent and helpful

Dear Lee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and the team looked after you. We hope to see you again very soon. Sincerely, Kim Stredder General Manager

The staff were not friendly and the hotel needs a remake, it is shabby.

Customer review rating 4.2/5

B A. Solo - 11/02/2020 Confirmed reviews ALL

The staff were impersonal, the foyer and rooms are shabby and everything needs a remake.

Dear Barbara a., Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your feedback regarding the team and the facilities and will work with the team to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

Alright stay

Customer review rating 4.2/5

Carly Friends - 11/02/2020 Confirmed reviews ALL

I really liked the chocolate cake that was wrapped up, very kind, and the staff were friendly at the front desk. However I was really disappointed that I booked this stay individually on two separate bookings with the same ACCOR number on the ACCOR website, I appreciate that I was called straight away to confirm I wanted the same room for both nights. When I checked in I then confirmed that it was the same room for both nights, and then I got a call in room after asking for our cards to be re-activated for the room, to confirm that it was a two night booking. When I checked out I again confirmed that both nights were prepaid and I don't owe anything. I then get emailed and $100.50 taken from my Credit card, I emailed straight away, with screenshots of said prepaid, no response, I call the next day and the person at the front desk doesn't understand and thinks I have been overcharged $10.50. I then get onto another person that said they will speak to the manager and get back to me in 10 mins, 2hrs and 30 mins later I get a message saying that it has been reviewed and a refund will be made to my credit card. Just really disappointed it wasn't picked up earlier, and I felt that I had to explain several times that it was already prepaid and it was 2 separate bookings by the 1 person (surely I'm not the only one that chose to extend a stay).

Dear Carly Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry about the confusion with your booking, please trust we have rectified it now and this will not happen again. I have addressed it with my team and will provide training where needed to ensure this is a one off mistake that has happened. We do hope to welcome you back in the future and wish you all the best, Kindest regards, Kim Stredder Operations Manager
Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Friendly staff, comfortable room. Average breakfast.

Dear Russell We very much appreciate your comments regarding your stay at the ibis Newcastle. Its a pleasure to read you have enjoyed your time with us and the team looked after you. I really appreciate your feedback regarding the breakfast as it assists us in improving our services, so thank you for this Thank you again and we look forward to welcoming you back in the future. Sincerely, Kim Stredder General Manager

Nice stay

Customer review rating 4.2/5

Graeme Families - 11/02/2020 Confirmed reviews ALL

A brief stopover in Newcastle Practical location and great place

Dear Graeme, Thank you so much for your kind review regarding your recent stay with us. Its great to read you had a good time and found our location convenient. See you next time. Kim Stredder Operations Manager

Well Located for our needs

Customer review rating 4.2/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

Satisfactory

Dear Anthony, Thank you for your review regarding your recent stay with us. While I am glad to hear your found our offerings adequate, I really appreciate your feedback regarding your improvement suggestions, I agree with you, this is definitely something we need to look at in the future. Thank you again and I do hope to welcome you back in the future. All the best, Kim Stredder General Manager

Perfect location

Customer review rating 4.2/5

Melissa B. Solo - 11/02/2020 Confirmed reviews ALL

Staff where welcoming and friendly and helpful. Checking in and out was a breeze.

Dear Melissa, Thank you for the great review of our hotel! I am glad that you enjoyed your stay and very happy to hear the team looked after you all around. Looking forward to welcoming you back in the future. All the best Kim Stredder General Manager

very friendly

Customer review rating 4.2/5

Deb Families - 10/02/2020 Confirmed reviews ALL

great welcome and a very pleasant experience

Dear Debbie Thank you for the great review of our hotel! Its great to hear you had a good time and the team made you feel welcome all around! Looking forward to welcoming you back in the future. Sincerely, Kim Stredder General Manager

Handy location, comfortable stay

Customer review rating 4.2/5

Meeks Solo - 10/02/2020 Confirmed reviews ALL

Had a one night stopover in Newcastle and this was great value for money at a handy location. Bed was super comfortable and breakfast was good.

Dear Marika, Thank you for your great review.We are glad you had a good time with us and found our offerings adequate. Looking forward to welcoming you back to Newcastle next time, All the best, Kim Stredder General Manager

Well located close to Conference centre and shops

Customer review rating 4.2/5

Giri Business - 09/02/2020 Confirmed reviews ALL

Hotel was great for its purpose of staying for business trip. Minimalistic but as what was required. Had the basics of a good bed, good shower and toilet facilities.

Dear Giri Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Four nights at the Ibis

Customer review rating 4.2/5

Fitogo Couples - 08/02/2020 Confirmed reviews ALL

We had a very enjoyable few days again at the Ibis. The rooms are spotlessly clean, well maintained with very comfortable beds and fluffy towels. The staff are very friendly and efficient and go that extra nine yards to ensure you have a comfortable and enjoyable stay. It’s easily accessible by public transport with bus and light railway stops nearby and links to the main railway station. We enjoy walking the scenic trails and beaches in the area and the public transport is ideal for linking up the various walks. What more can I say, it works for us and look forward to our next stay.

Dear Thomas, We very much appreciate your comments regarding your stay at the ibis Newcastle. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. All the best Kim Stredder General Manager

Slept soundly!

Customer review rating 4.2/5

Matthew Couples - 06/02/2020 Confirmed reviews ALL

Easy check in/ check out process. Nice clean room and very comfortable bed. Hot day = hot room. Would have been nice if A/C was already on.

Dear Matthew, We very much appreciate your comments regarding your stay at the ibis Newcastle. Its great to hear you have had a good time with us and you enjoyed our beds. Thanks also for the feedback regarding the air conditioning, definitively something I will address with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Good stay, fantastic location, excellent staff!

Customer review rating 4.2/5

Anonymous Solo - 05/02/2020 Confirmed reviews ALL

Nice comfortable place to stay, friendly staff, Fantastic location that met my needs.

Dear Cindy We very much appreciate your comments regarding your stay at the ibis Newcastle. Its great to hear you have had a lovely stay with us and the team made you feel welcome all around. Thank you also for your feedback regarding Housekeeping, please trust I will address this with the team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager
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