ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.6/5 802 reviews

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700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  802 reviews

TripAdvisor Rating  3.5/5  903 reviews

Customer review rating 1.5/5

Teresa B. Couples - Confirmed reviews ALL

I feel that the above is enough to Ibis that we will not stay at your hotel again.

Customer review rating 4.5/5

Glennys W. Solo - Confirmed reviews ALL

Check in on line before I left home. Nancy at reception is a delight, a real asset for you business. Everything was clean and tidy in my room. Unfortunately AC is set on 22 so I turned it off as the room was very warm especially during the night.

Customer review rating 3.5/5

Julie W. Couples - Confirmed reviews ALL

It was a somewhat comfortable stay, the bed was a little bit too hard for me. There was parking out the back for $25 a night. The air con in the lobby’s was on sometimes, after out all day walking in the heat, it felt like you were still outside! Overall it was a good stay, situated in a good spot for easy walking along honeysuckle esplanade.

Customer review rating 2.5/5

Christopher R. Solo - Confirmed reviews ALL

The rooms a bit run down but the bathroom was clean and fresh and the mattress quite comfortable, not soft but quite firm how I like it. A bit odd having to pay $25 for parking.

Dear Christopher, Thank you for sharing your feedback with us. We appreciate your honest comments regarding the condition of the room and are pleased to hear that the bathroom was clean and fresh, and that you found the mattress comfortable and supportive — we’re glad the firmness suited your preference. We also understand your comments regarding the parking fee. As we are located in the city centre, parking is operated at a daily rate, and we appreciate your understanding. Your feedback has been noted and is valuable as we continue to review our facilities and services. We hope to have the opportunity to welcome you back to ibis Newcastle in the future. Kind regards, Emma Avery Front Office ibis Newcastle

Customer review rating 2.5/5

Pam D. Solo - Confirmed reviews ALL

Comfy and clean but The air conditioning was poor and had a load humming noise

Dear Pam, Thank you so much for taking the time to share your feedback with us. We are really glad to hear you found the room comfortable and clean. I am sorry to hear the air conditioning was not performing as it should and that the humming noise caused some disturbance during your stay. That is certainly not the experience we want for our guests. I have shared your comments with our maintenance team so they can look into this and address it. We truly appreciate you bringing it to our attention as it helps us improve. Thank you again for choosing to stay with us at ibis Newcastle. We hope to have the pleasure of welcoming you back soon and providing you with an even more comfortable stay next time. Warm regards, Joshua Barton Front Office Manager ibis Newcastle

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Other web-users rate our hotel

  • 637 reviews 8.7/10 Location
  • 1,112 reviews 4.5/10 Room
  • 789 reviews 7.9/10 Service
  • 20 reviews 4.7/10 WiFi
  • 610 reviews 2.9/10 Cleanliness
  • 537 reviews 4.2/10 Comfort
  • 296 reviews 5.8/10 Value
  • 242 reviews 1.6/10 Amenities

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