ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.6/5 811 reviews

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700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Room 1

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  811 reviews

Customer review rating 4.5/5

Alexandre B. Business - Confirmed reviews ALL

Dear Alexandre, Thank you for taking the time to share your feedback. We're pleased to hear that our convenient location met your expectations and contributed to your stay. We appreciate your comments and hope to have the opportunity to welcome you back to ibis Newcastle for an even better experience in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

Kirsteen F. Families - Confirmed reviews ALL

Dear kristeen, Thank you for your kind review! We're delighted to hear you found our staff welcoming and accommodating. Nothing is ever too much trouble when it comes to helping our guests have a comfortable and enjoyable stay. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Ronald C. Families - Confirmed reviews ALL

Dear Ronald Thank you so much for your thoughtful review. We truly appreciate your kind words about our team. It means a great deal to know that our staff could assist you with your specific needs and help make your stay as comfortable as possible. Providing caring, attentive service to every guest is something we take great pride in, and we're especially pleased that you felt welcomed and supported like family. Your feedback is incredibly encouraging, and we look forward to welcoming you back for another exceptional stay. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Janice M. P. Solo - Confirmed reviews ALL

Dear Janice, Thank you for your continued loyalty and for choosing to stay with us whenever you're passing through Newcastle. It's wonderful to hear that you find our location convenient and that our team consistently provides friendly service. We truly appreciate your kind words and look forward to welcoming you back on your next visit! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 2.0/5

Linda G. Business - Confirmed reviews ALL

Dear Linda, Thank you for taking the time to share your feedback. We're sorry to hear that your recent stay did not meet your expectations. We sincerely apologize for the way you felt you were treated upon arrival. While we understand guests may arrive before check-in time, everyone should be welcomed with courtesy and respect. Your comments regarding our team's attitude have been shared with management for review. We're also sorry to hear that you felt uncomfortable during your stay and that noise from a neighboring room affected your ability to rest. Providing a safe, welcoming, and comfortable environment for all guests is a priority, and we regret that this was not your experience. It is particularly disappointing to hear that, as a returning guest, you feel our standards have declined. We value your previous support and take your feedback seriously as we work to improve both our service and guest experience. Thank you again for bringing these concerns to our attention. We appreciate your honest feedback and hope you'll consider giving us the opportunity to provide you with a much better experience in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Other web-users rate our hotel

  • 629 reviews 8.6/10 Location
  • 1,098 reviews 4.9/10 Room
  • 783 reviews 7.5/10 Service
  • 19 reviews 5.5/10 WiFi
  • 630 reviews 3.3/10 Cleanliness
  • 534 reviews 4.4/10 Comfort
  • 285 reviews 5.9/10 Value
  • 252 reviews 1.9/10 Amenities

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