ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 4.3/5 956 reviews

700 Hunter Street, 2300 NEWCASTLE, Australia

Hotel extras

  • ALLSAFE Certified.

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

ALLSAFE approved hotel

Our accommodation(s)

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business and leisure travellers. Smart design, complete with the very comfortable ibis Sweet Bed. Guest rooms at this convenient Newcastle hotel provide a peacef ul space to retire to at the end of a long day. Each room features the essentials, plus a flat-screen TV, wired and wireless Internet access, in-room air-conditioning, tea and coffee making facilities and a modern ensuite.

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  956 reviews

TripAdvisor Rating  3.5/5  876 reviews

Well located and good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The room was small but clean and good for one person. Staff were very responsive and helpful, Cameron especially.

Dear Elizabeth Helen M., We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zain Ali Ibis Newcastle General Manager

what i wanted

Customer review rating 4.5/5

Bill Friends - Confirmed reviews ALL

no complaints

Dear Bill L., We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zain Ali General Manager Ibis Newcastle

Cockroaches and urine

TripAdvisor rating 1.0/5

raventuesday Couples - TripAdvisor review

This is the grossest hotel i have ever stayed in and i have been in hostels in Europe. We arrived to our room to find urine still in the toilet, there were multiple cockroaches running around and our door wouldn’t lock when we were trying to leave our room. Would not recommend at all.

Friendly and well located

Customer review rating 4.5/5

Gaye M. H. Solo - Confirmed reviews ALL

The rooms provide everything needed( including a desk and small sofa in a small well planned room. The staff is welcoming and helpful and there is a bus stop at the doorstep. I happily stopover here when travelling to Newcastle and beyond.

Dear Gaye H., We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zain General Manager

Scary

Customer review rating 0.5/5

M J. W. Solo - Confirmed reviews ALL

I stayed in room, 213 the room it’s self smelt musty and the was very noisy from Hunter street. 1. Upon booking there was a section for any special requests I wrote in the section very nicely. May I have some extra towels please as I am a clean person and like to shower before and after bed Upon arriving at the room, there was no extra towels as requested only to standard to. 2. Was absolutely horrified when I lifted up the sheets in to view the state of the mattress and check for Bed bugs !! The Stains and filth made me feel sick. I slept in on top of sheets 3. The phone in room didn’t work !!!! How would I call for help in an emergency? How would I dial for reception if I needed something or how would I ordered room service if I did want it? Well at 3:25 am there was an emergency, the people in room above me, assuming 313 started fighting and smashing things up. I could hear yelling and screaming and things breaking. I had to dial externally to your reception at 3:30 am. The noise and fighting was still continuing. I had to dial back to your reception. This caused me to have a panic attack as I was woken by the fighting I was then very worried about my safety and the safety of others and the safety of team members and so forth discourse me to panic even further. Your staff member knocked on the door to check if I was okay at roughly 4 am, however, the noise continued these people went removed from the building for creating a disturbance, but yet allowed to continue to make further disturbance. The police should have informed !!! Also, I come from a warm climate, I like to be warm. It is cold in Newcastle and the fact that your room heaters only go to a maximum of 23° is just beyond belief. On check out the following morning, no staff member approached me or asked me at any time if I was okay or more importantly, apologised for the inconvenience that I suffered overnight I didn’t sleep the purpose of booking. A hotel room is to have peace and quiet and sleep. I felt like if I had asked your receptionist for a refund from the room it would be a waste of time. All in all absolutely horrific experience. I will never in my life again stay at Accor property. 3 or 5 stars Not that I even paid to stay at your property !!!

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Other web-users rate our hotel

  • 364 reviews 9/10 Location
  • 646 reviews 6.2/10 Room
  • 582 reviews 9.3/10 Service
  • 8 reviews 6.8/10 WiFi
  • 331 reviews 5.4/10 Cleanliness
  • 166 reviews 6.6/10 Value
  • 117 reviews 7.2/10 Breakfast
  • 115 reviews 2.5/10 Amenities

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