ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.7/5 800 reviews

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ibis Newcastle - Image 1
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ibis Newcastle - Image 4
700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Room 1
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Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

Equipped with the new Sweet Bed by ibis, the room offers everything you need for a comfortable stay: 2 single beds, modern design, tea and coffee making facilities and flatscreen TV. Up to 2 adults and 1 child. No rollaway.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Equipped with the new Sweet Bed by ibis, the room offers everything you need for a comfortable stay: 1 king-size bed, modern design, tea and coffee making facilities and flatscreen TV. Up to 2 adults and 1 child. No rollaway.

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 98 rooms
  • 4 rooms for people with reduced mobility
  • 98 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Outdoor parking
  • Private
  • 54 parking spaces
  • Parking opened 24/7

  • Parking pricing: 25 AUD 25 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Hummingbirds Restaurant and Bar

Non contractual photo

Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday Closed
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Resident s can relax in Ibar at any time of the day or night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  800 reviews

Customer review rating 1.5/5

Ryan M. Families - Confirmed reviews ALL

Dear Ryan, Thank you for taking the time to share your feedback. We sincerely apologise for the long wait for your room, as we understand how frustrating it must have been to wait until nearly 4 pm. We're glad that the complimentary parking was appreciated, but we're very sorry that breakfast was unavailable on your last morning and that your refund has not yet been processed. This is certainly not the experience we want our guests to have. Please accept our apologies for the inconvenience. We would appreciate the opportunity to look into the outstanding refund and resolve this matter as soon as possible. Thank you for bringing these concerns to our attention. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Michael C. Couples - Confirmed reviews ALL

Dear Michael, Thank you for your feedback Ibis Newcastle

Customer review rating 5.0/5

Joanne C. Friends - Confirmed reviews ALL

Dear Joanne, Thank you for your fantastic review and continued support! We're so pleased to hear you always enjoy staying with us and appreciate our comfortable beds, convenient location, and friendly service. We'll be sure to pass your lovely comments on to Josh, who will be delighted to know his efforts made your stay special. We look forward to welcoming you back to ibis Newcastle again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Merrjah B. Friends - Confirmed reviews ALL

Dear Merrjah, Thank you for your wonderful review! We're delighted to hear you enjoyed our comfortable rooms, delicious food, and friendly service. Your kind words mean a lot to our team. We look forward to welcoming you back again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Narrabri H. S. Business - Confirmed reviews ALL

Good afternoon, Thank you for your lovely review! We're delighted to hear that you and your group enjoyed your stay and found our location convenient for exploring Newcastle. It's great to know you appreciated the spacious car park, quiet surroundings and buffet breakfast. We're pleased we could provide everything you needed for a comfortable stay. We hope to welcome you all back again on your next visit to Newcastle! Warm regards, Nancy Talbot Assistant Manager Ibis newcastle

Dear Ryan, Thank you for taking the time to share your feedback. We sincerely apologise for the long wait for your room, as we understand how frustrating it must have been to wait until nearly 4 pm. We're glad that the complimentary parking was appreciated, but we're very sorry that breakfast was unavailable on your last morning and that your refund has not yet been processed. This is certainly not the experience we want our guests to have. Please accept our apologies for the inconvenience. We would appreciate the opportunity to look into the outstanding refund and resolve this matter as soon as possible. Thank you for bringing these concerns to our attention. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 3.5/5

Michael C. Couples - Confirmed reviews ALL

Surprised at the price (too expensive) I paid for a very small room (too small for two people).

Dear Michael, Thank you for your feedback Ibis Newcastle

Customer review rating 5.0/5

Joanne C. Friends - Confirmed reviews ALL

Always enjoy Ibis Hunter st Newcastle, comfortable beds, convenient location. Amazing Staff, Josh is exceptional!

Dear Joanne, Thank you for your fantastic review and continued support! We're so pleased to hear you always enjoy staying with us and appreciate our comfortable beds, convenient location, and friendly service. We'll be sure to pass your lovely comments on to Josh, who will be delighted to know his efforts made your stay special. We look forward to welcoming you back to ibis Newcastle again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Merrjah B. Friends - Confirmed reviews ALL

Rooms, food and friendly service was all fantastic Thankyou.

Dear Merrjah, Thank you for your wonderful review! We're delighted to hear you enjoyed our comfortable rooms, delicious food, and friendly service. Your kind words mean a lot to our team. We look forward to welcoming you back again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Narrabri H. S. Business - Confirmed reviews ALL

Booked in with a group to explore Newcastle for a few days. Easy to get to, with a roomy car park, a quiet location & a good buffet breakfast. It met our needs, and we could walk to our location each day.

Good afternoon, Thank you for your lovely review! We're delighted to hear that you and your group enjoyed your stay and found our location convenient for exploring Newcastle. It's great to know you appreciated the spacious car park, quiet surroundings and buffet breakfast. We're pleased we could provide everything you needed for a comfortable stay. We hope to welcome you all back again on your next visit to Newcastle! Warm regards, Nancy Talbot Assistant Manager Ibis newcastle

Customer review rating 3.5/5

Greg L. Couples - Confirmed reviews ALL

Came to the Ibis after the Mercure jacked up their rates for an extra night’s stay. The price at the Ibis was ok. It’s a budget hotel and doesn’t pretend to be anything different.

Dear Greg, Thank you for sharing your feedback. We’re pleased you chose to stay with us and that you found our rates reasonable. We understand that value for money is important, particularly when extending a stay. At the Ibis hotel, we aim to provide comfortable, practical accommodation at an affordable price . We appreciate your honest feedback and hope to welcome you back again. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 2.5/5

Hamish A. M. T. Business - Confirmed reviews ALL

The place needs some maintenance. The fridge was leaking and made a lot worse f noise at night. The aircon unit rattles

Dear Hamish, Thank you for your feedback. We’re sorry to hear that the maintenance issues in your room affected your comfort and disrupted your sleep. The leaking and noisy fridge, along with the rattling air-conditioning unit, are certainly not the standard we aim to provide. We appreciate you bringing these matters to our attention and will arrange for them to be inspected and addressed by our maintenance team. Your feedback is valuable in helping us identify areas that require attention, and we apologise for the inconvenience caused. Warm Regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 2.0/5

Mansfield A. Business - Confirmed reviews ALL

Disappointing that there was no room service available, front desk was unattended a lot, rooms were not cleaned (every 2nd day as told), very old place and there was obviously government housing being supplied to clients.

Dear A., Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your stay did not meet your expectations. We apologise for any inconvenience caused by the lack of room service, the front desk availability and the housekeeping arrangements. We understand how important these services are to a comfortable stay and regret that your experience fell short. We appreciate your comments regarding the condition of the property and will take your feedback on board as we continue to review our facilities and services. We hope you will give us another opportunity to provide you with a better experience. Warm regards Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

Fran M. Business - Confirmed reviews ALL

The rooms was clean, the bed comfortable, the breakfasts pretty good. Very nice staff.

Dear Fran, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our clean and comfortable rooms, the breakfast, and the friendly service provided by our team. Your kind comments are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

Sue G. Couples - Confirmed reviews ALL

Comfy bed, good shower, great all you can eat breakfast, friendly atmosphere, good coffee, quiet room. Some sections of the Ibis Newcastle are getting a bit old and tired. But overall a good stay

Hi there, Thanks so much for the lovely feedback! Great to hear you enjoyed the comfortable bed, breakfast, coffee and friendly atmosphere. We appreciate your comments regarding some areas of the hotel needing a little attention, and we’re always looking for ways to improve. Thanks again for staying with us, and we hope to see you back at ibis Newcastle soon! Warm Regards, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 1.0/5

William L. Friends - Confirmed reviews ALL

So over priced for what it is only good thing was the staff

Hi William, Thanks for taking the time to leave us a review. I’m glad to hear the team made a positive impression, although I’m sorry the overall experience didn’t quite meet your expectations. We appreciate you sharing your thoughts and hope we have the opportunity to provide you with a better experience in the future. Warm Regards, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 3.5/5

Bec W. Friends - Confirmed reviews ALL

The rooms are old and in dire need of a makeover. Carpets paint and soft furnishings are all marked and it impacts the overall experience. The shining light were the staff and their willingness to assist they made the stay tolerable. Ibis really needs to spend some money on the facility to bring it up to standard.

Hi Bec, Thank you for taking the time to share your feedback. I’m glad to hear our team were there to help and made a positive difference during your stay. I also appreciate your comments regarding the condition of the rooms, and we understand how this can impact the overall experience. Thanks again for staying with us, and we hope to have the opportunity to welcome you back in the future for a much improved stay. Warm Regards, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 1.5/5

Adam L. Business - Confirmed reviews ALL

There is always garbage bags in the hallways i can understand why

Dear Adam, Thank you for your feedback. We sincerely apologize for the rubbish bags being left in the hallways and understand how this can affect your experience. We appreciate you bringing this to our attention and will follow up with our housekeeping team to ensure the hallways are kept clean and tidy. Thank you for helping us improve, and we hope to provide you with a better experience on your next stay. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

Machelle F. Business - Confirmed reviews ALL

Great team at the Ibis Newcastle. Really friendly and responsive. The Ibis Newcastle is well positioned for easy access to lots of Newcastle.

Dear Machelle, Thank you for your lovely review! We’re delighted to hear that our team made such a positive impression with their friendly and responsive service. It’s great to know you enjoyed our convenient location and easy access to everything Newcastle has to offer. We truly appreciate your feedback and look forward to welcoming you back to ibis Newcastle soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 1.5/5

Gael E. Solo - Confirmed reviews ALL

The staff were lovely. The entrance is nice but the hotel rooms are tired, the cupboards have obviously had water through them at some point because the paneling is deteriorating and mouldy. Every surface was sticky, stained or dirty (with the exception of the bathroom), including the carpet and breakfast areas.

Dear Gael, Thank you for your feedback. We’re pleased to hear that our team made a positive impression with their lovely service. However, we sincerely apologise that the cleanliness and condition of the rooms and breakfast areas did not meet your expectations. The issues you’ve described, particularly the deteriorating cabinetry, mould and unclean surfaces, are concerning and fall short of the standards we strive to maintain. We appreciate you bringing these matters to our attention, and your comments will be shared with our housekeeping and maintenance teams for review and appropriate follow-up. Thank you for your honest feedback, and we hope to have the opportunity to provide you with a much better experience in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Karen B. Friends - Confirmed reviews ALL

Nancy was wonderful, most accomodating. The hotel is simple but comfortable. Nancy’s attention to detail and fabulous service was second to none and we would stay again!

Dear Karen, Thank you for your wonderful review! We’re delighted to hear that Nancy made your stay so enjoyable with her accommodating nature, attention to detail and exceptional service. We’ll be sure to share your kind words with her, as we know this recognition will mean a lot. It’s lovely to hear that you found the hotel comfortable, and we truly appreciate your intention to stay with us again. We look forward to welcoming you back to ibis Newcastle! Warm regards, Josh Barton, Front Office Manager Ibis Newcastle

Customer review rating 4.0/5

Jessielee H. Families - Confirmed reviews ALL

It was good

Dear Jessica, Thank you for your wonderful review! We’re delighted to hear that you had a pleasant stay at our hotel. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 0.5/5

Craig W. Families - Confirmed reviews ALL

I picked this accommodation because I was helping my daughter who was part of a group booking. The room had grubby marks on doors and walls. Because it was a busy time the price gouging was appalling. $450 a night. 4 nights serviced once. Also a coin laundry, the staff couldn't provide coins, we had to get them elsewhere.

Hi there, Thanks for taking the time to share your feedback. I’m sorry to hear that parts of your stay fell short of expectations, particularly the condition of the room and the inconvenience with the laundry facilities. During your stay, we had several large rugby groups in-house, which meant our laundry coins were in particularly high demand. Although we replenish them daily, unfortunately, we had run out at the time you needed them. I apologise for the inconvenience this caused. We appreciate you sharing your experience and will take your comments on board as we continue working to improve our guest experience. Warm Regards, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 4.5/5

Mark K. Business - Confirmed reviews ALL

Front office staff were very helpful and managed to solve all my problems

Hi Mark, Thanks so much for the lovely review! Great to hear the team were able to help you out during your stay. I’ll be sure to pass this on to the team! Hope to see you back at ibis Newcastle again soon. Warm Regards, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 3.0/5

Robyn V. Business - Confirmed reviews ALL

First thoughts when I walked in smells damp and mildew. The cabinet holding the fridge was disgusting and gross and water damaged and really need replacing. Just a shelf next to the bed instead of on both sides of the bed where it’s accessible for two people. No hairdryer as stated in the bathroom, light fittings not working. As I said rundown and old needs upgrading severely and with the price of money that they get for the tiny room, they should be able to afford an upgrade. Looks good on the outside.

Hi Robyn, Thanks for taking the time to share your feedback. I’m sorry to hear the room didn’t meet your expectations. We appreciate you bringing these concerns to our attention, and we’ll follow up with the team regarding the issues raised. Thank you again for your feedback. Warm Regards, Joshua Barton Front Office Manager ibis Newcastle

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