ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.7/5 832 reviews

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700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

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Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Hummingbirds Restaurant and Bar

Non contractual photo

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  832 reviews

TripAdvisor Rating  3.5/5  900 reviews

Customer review rating 3.0/5

Stephen H. Friends - Confirmed reviews ALL

It was fine. Friendly staff, well located for what we were doing. The hotel is however looking quite tired (well used might be a better description) and the rooms are very basic (the pod bathroom is not a good look). That said- great shower

Hi Stephen, Thank you for sharing your feedback. We’re glad to hear you enjoyed our friendly team, location, and especially the shower! We also appreciate your honest comments regarding the room condition and design. Your feedback is valuable and will be shared with our team as we continue to maintain and improve our property. We hope to welcome you back to Ibis Newcastle in the future. Kind regards, Emma Avery Front Office Ibis Newcastle

Customer review rating 4.5/5

Fiona G. Solo - Confirmed reviews ALL

Welcoming and helpful staff, clean, tidy room. So close to transport.

Hi Fiona, Thank you for your wonderful 9/10 review. We’re very pleased to hear that you found our team welcoming and helpful, and that your room was clean, tidy, and conveniently located close to transport. We truly appreciate your feedback and look forward to the opportunity to welcome you back on your next visit to Newcastle. Warm regards, Emma Avery Front Office ibis Newcastle

Customer review rating 3.5/5

Joanne M. Friends - Confirmed reviews ALL

They were short staffed Cost of the room does not reflect what you get. Would have thought that my bags could have been taken to our room when ready as we had a luncheon Very over prices

Dear Joanne, Thank you for sharing your feedback with us. I’m sorry to hear that your experience fell short of expectations, particularly regarding staffing, the early check-in charges, and the unavailable hair dryer. We appreciate your comments about room service and luggage handling — your feedback helps us identify areas where we can improve to provide a smoother and more comfortable experience for our guests. Thank you again for taking the time to share your experience. We hope to have the opportunity to welcome you back and provide a stay that better reflects our standards. Kind regards, Derry Lukas Guest Service Agent Ibis Newcastle

Customer review rating 2.5/5

Ben L. Couples - Confirmed reviews ALL

Damaged Bathroom Door and unable to close, fridge was noisy and had to be turned off to allow us to sleep, Bed was a double, not queen and only 2 pillows for 2 people, poor . Not works the Money we paid

Dear Ben, Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay did not meet your expectations, especially regarding the room issues, bed, and breakfast experience. This is certainly not the standard we aim to provide. We appreciate your comments about the bathroom door, fridge, bedding, and breakfast selection. Your feedback helps us identify areas for improvement so we can provide a more comfortable and enjoyable experience for future guests. Thank you again for letting us know. We hope to have the opportunity to welcome you back and offer a stay that better reflects the value and quality you expect. Kind regards, Derry Lukas Guest Service Agent Ibis Newcastle

Customer review rating 4.0/5

Graham P. Solo - Confirmed reviews ALL

It is sad when you are a gold member you don't get a welcome pack please put some biscuits in the room and some more milk these little things are useless and not enough for a decent cup of coffee.

Dear Graham, Thank you very much for taking the time to share your feedback regarding your recent stay with us. I am truly sorry for the issues you experienced with the use of your points, as well as the inconvenience caused by the initial charge applied at check-in. I hope that the information I provided during your stay will help make future points stays smoother, as this is indeed one of the most valuable benefits of the Accor ALL programme. I am pleased that we were able to process your refund and apply your points at check-out, and that the refund reflected immediately. I am happy to read that the information I provided helped your experience feel more enjoyable. We take great pride in our loyalty programme, and I want to thank you for your continued loyalty as a Gold member. At ibis hotels, your benefits include a complimentary drink voucher per person, preferential room allocation, priority check-in, and discounted breakfast with the Accor Explorer. As discussed, it is always best to charge all expenses back to your room to ensure you receive the maximum points for your stay. Please do not hesitate to contact me directly before your next visit—I would be more than happy to assist with any arrangements to ensure everything runs smoothly. Wishing you a wonderful week ahead. Kind regards, Sheree Hodge Assistant Manager, ibis

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Other web-users rate our hotel

  • 661 reviews 8.7/10 Location
  • 1,140 reviews 4.7/10 Room
  • 806 reviews 7.5/10 Service
  • 19 reviews 5.2/10 WiFi
  • 613 reviews 3.1/10 Cleanliness
  • 552 reviews 4.5/10 Comfort
  • 304 reviews 5.8/10 Value
  • 237 reviews 5.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.