Friendly and clean

Staff friendly. Room clean. Excellent location.

Very friendly and helpful staff. Clean and comfortable room. Great location.

Always like to stay at Ibis Newcastle whenever my wife and I visit this city to play golf. It was a good stay - hotel was well maintained and room was clean and comfortable. The disappointment I have was that I had paid the available rate of $135 (room only) booking directly with ACCOR (free cancellation up to 6pm same day) only to find out that afternoon I could have paid $108 booking through another website. I had pre-checked in and arrived at the hotel around 4pm. I guess the moral of the story here is - do not pre check-in because there is usually a cheaper offer on the same day! That said, I have no complaint about the services provided by the hotel.

As always staff lovely and welcoming. The cleanliness of the rooms was great!

We stay at Ibis Newcastle often. It is always clean and comfortable. Breakfast is very good too. Just two blocks from the train station and close to the harbourfront with good restaurants.

late one night there was an unpleasant incident on my floor level that woke myself, and I'm sure others. There was banging on the the door of a room close to mine and a tirade of foul language from a female, which was quite unsettling and at times frightening. There was obviously drugs involved in the incident as i heard her mention ICE amongst the foul language. I am not likely to stay at your hotel again based on this type of thing happening.

It was a great experience.. very well serve.. service was great .. the gentleman on front desk was very helpful and very informative. I would love to go back and stay there .

We had a enjoyable time from the time we walked in. I am a member of the LGBTIQ+ Community and they made it feel like home for me. The staff gave me a sense of Safety & belonging. I look forward to when Covid is behind us and can see and get the full experience of the hotel, one day soon.

My wife and I stayed overnight and was impressed with the efficiency of the staff and quality with the room

With the lockdown over it was good to get back to the Newcastle Ibis and enjoy the warm welcome and great service.

Relaxing, great reception and staff

The staff at the Ibis Newcastle are so friendly and helpful, as good or better than any hotel we have stayed at. Rooms are spotlessly clean. Sleep quality excellent. Dinner was very good. However, breakfast was just luke warm, probably due to the fact the food was served in small bowls inside the larger hot keepers. I had a reservation that had to be cancelled due to covid lockdowns/restrictions and the hotel honoured this booking which was very pleasing. We will return to this establishment.

Location was great. Room was small but clean and comfortable. Staff were polite. Chef didn’t turn up so no breakfast 😞 No warning given so delayed departure for breakfast for no reason. Talking to other people staying indicated chef often turns up late or not at all.

My husband and I stayed at this hotel, only one night, last week. The hotel was spotless throughout. Bedding was most comfortable. The staff throughout the hotel including the breakfast cook were most friendly, possibly the friendliest overall found in any Accor hotel. Well done!