ibis Newcastle Hotel 3.5 stars

Customer review rating 4.2/5 5,522 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
ibis Newcastle
See on a map
+ 9 Services

Hotel extras

  • ALLSAFE Certified.

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry Paying
  • Currency exchange Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available Paying

Hotel location

ibis Newcastle

700 Hunter Street
2300 newcastle
australia

Tel: +61249252266

Fax: (+61)2/49253377

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEWCASTLE AIRPORT At 21.7km / 13.48 miles

  • By car

    F3 FREEWAY At 10km / 6.21 miles

  • By car

    M3 MOTORWAY At 10km / 6.21 miles

  • By car

    PACIFIC HIGHWAY At 0.1km / 0.06 miles

  • By train

    CIVIC At 0.5km / 0.31 miles

  • By train

    NEWCASTLE At 1km / 0.62 miles

  • By train

    WICKHAM At 0.1km / 0.06 miles

GPS :-32.9264, 151.763216

Our accommodation(s)

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business and leisure travellers. Smart design, complete with the very comfortable ibis Sweet Bed. Guest rooms at this convenient Newcastle hotel provide a peacef ul space to retire to at the end of a long day. Each room features the essentials, plus a flat-screen TV, wired and wireless Internet access, in-room air-conditioning, tea and coffee making facilities and a modern ensuite.

Our restaurants and bars

Hummingbirds

Bistro & Bar offering 24-hour food and beverage options. Easy menu available with variety of meal options to suit a range of preferences. Currently serving al a carte breakfast and Dinner, also a 24hour Grab N Go menu available.

Non contractual photo

IBAR

Resident's can relax in Ibar at any time of the day or night.

Non contractual photo

Our guest reviews for
ibis Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,522 reviews

tripadvisor

TripAdvisor Rating 3.5/5

854 reviews

Relaxing

Customer review rating 5.0/5

Michelle H. Families - 13/07/2021 Confirmed reviews ALL

Friendly staff. Room and all amenities clean. Good food. Close to everything we needed to go to.

Dear Michelle Thank you so much for your lovely review. Its a pleasure having you stay with us and we do hope to welcome you back soon. Stay safe and all the best Kim Stredder General Manager

well located, helpful staff - freindly atmosphere

Customer review rating 5.0/5

Margaret (. M. B. Solo - 10/07/2021 Confirmed reviews ALL

see above - often to stay with IBIS as I have always enjoyed the stay

Dear Margaret, Thanks so much for your kind words in regards to your recent stay with us. Its such a pleasure to hear you are looked after by all team members across the hotel and feel comfortable around the hotel We really appreciate your support and do hope to welcome you back soon again. Take care and all the best Kim Stredder General Manager

Great stay

Customer review rating 5.0/5

Jeremy O. Solo - 05/07/2021 Confirmed reviews ALL

The team at Ibis Newcastle is friendly, welcoming and helpful. It is a pleasure to stay in this hotel.

Dear Jeremy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon. Take care Kim Stredder General Manager

Well located

Customer review rating 5.0/5

Sandra Couples - 30/06/2021 Confirmed reviews ALL

Friendly staff great service

Dear Sandra We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Once again up to usual standard

Customer review rating 4.5/5

Brian C. Friends - 29/06/2021 Confirmed reviews ALL

Staying with friends for a weekend in Newcastle, the Ibis offered us all we wanted in its usual style.

Dear Brian, Thanks so much for your kind words and for always staying with us. Your support is so very much appreciated. All the best and stay safe, Kim Stredder General Manager

Relaxing Stay

Customer review rating 5.0/5

Waynem Couples - 29/06/2021 Confirmed reviews ALL

The staff was superb.

Dear Wayne Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Well located in the centre of Newcastle

Customer review rating 2.5/5

Michelle S. Couples - 29/06/2021 Confirmed reviews ALL

2nd time staying at the Ibis Newcastle, found the place to be a bit untidy, housekeeping was not up to standard, dust on furnishings and the bathroom fan. Staff could have been a bit more friendlier

Dear Michelle Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please trust I will address your concerns regarding Housekeeping with the team, to ensure we uphold the highest cleaning Standards. Please also accept my apologies for the false fire alarm. As you can imagine, a fire alarm late at night is not ideal for guests or staff, however, our team are well trained in emergency procedures and safety always comes first. I will address your feedback with the team accordingly. Thank you again for your review and we do hope to welcome you back in the future and wish you all the best. Stay safe Kim Stredder General Manager

Met my needs - location

Customer review rating 4.5/5

Anonymous Business - 28/06/2021 Confirmed reviews ALL

Good - no issues

Dear Michael Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Take care and stay safe Kim Stredder General Manager
Customer review rating 3.5/5

Anonymous Business - 28/06/2021 Confirmed reviews ALL

It was really hard to find your phone number on the web site. When I arrived there was no-one at the counter, but someone in the café right next to check in counter. She made no attempt to get the check in person who was in another office nearby.

Dear Catherine Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and I appreciate your feedback in regards to the website/ phone number. I will address this accordingly. We hope to see you again very soon. Stay safe and all the best Kim Stredder General Manager

Nice hotel, but

Customer review rating 2.5/5

Agentgerko Business - 27/06/2021 Confirmed reviews ALL

Not at all helped by the 1.00am Evacuate Now alarm and exodus on to the street. Struggled to get back to sleep after that and wife and I ended up checking out at 5.30am. The check in person was very helpful and you'd get a much higher rating were it not for that unfortunate event. Room very reminiscent of a cruise ship cabin.

Dear John, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations. As you can imagine having the fire alarm going off early in the morning is not ideal for guests or the team, however, I am glad that it was only a false alarm. My sincere apologies if this interrupted your stay, but we do hope to welcome you back in the future. All the best and stay safe, Kindest regards Kim Stredder General Manager

It’s suited my purpose

Customer review rating 2.5/5

Rebekah Solo - 26/06/2021 Confirmed reviews ALL

I arrived fairly late at night. My card didn’t work on the car park boom gate or the room. Apparently the room battery was going flat but did work for the reception key

Dear Rebekah Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

good location for my travels, stay average, the people were great

Customer review rating 4.0/5

Anonymous Business - 25/06/2021 Confirmed reviews ALL

checked in, slept, woke up and left.

Dear Salvatore Thank you for taking the time to review your recent stay with us.! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Okay experience on both occasions now

Customer review rating 3.0/5

Ken S. Business - 24/06/2021 Confirmed reviews ALL

Friendly staff, amenities' in the rooms could be better, Iron would not iron as the plate of the iron was burnt, no folder in the room advising of local places to eat, given there is no dining for dinner in the hotel that would be good to see, I went wondering around the street looking for places. I am in Corporate Hospitality myself and would have this information in the room. No biscuits with the coffee?

Dear John Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry to hear you did not have the best experience with us on your recent stay. I have taken note in regards to the iron and will address this with Housekeeping accordingly, thank you for bringing this to my attention. In regards to the information in the room, we are aware that we do not have collateral in the room, this has been taken out during Covid. However, please always let us know if there is anywhere you would like to go for dinner as my team have a wealth of knowledge in regards to nearby restaurants. For your safety we have several sanitizing stations in the hotel, feel free to ask the team about it, but they are in the entrance, the restaurant and also the reception desk. We do hope to welcome you back in the future and if you have any further questions, please do not hesitate to contact me. Kindest regards, Kim Stredder General Manager

Good stay

Customer review rating 4.0/5

Anonymous Solo - 22/06/2021 Confirmed reviews ALL

Staff excellent

Dear Helen, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Perfect location

Customer review rating 5.0/5

John L. Business - 22/06/2021 Confirmed reviews ALL

Overnight stay only but simple, comfortable and well located.

Dear John Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager
Customer review rating 1.5/5

Anonymous Business - 20/06/2021 Confirmed reviews ALL

Old, run down, unsafe

Dear Anna, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

Great location

TripAdvisor rating 4.0/5

kelsbells2021 12/04/2021 TripAdvisor review

Location was great. Room was small but clean and comfortable. Staff were polite. Chef didn’t turn up so no breakfast 😞 No warning given so delayed departure for breakfast for no reason. Talking to other people staying indicated chef often turns up late or not at all.

Dear Kellsbells2021, thank you so much for your review of your recent stay with us,. It is good to hear you enjoyed our location and the team looked after you. I am so sorry to hear, however, that you were impacted by my chef being late for work on Easter Monday. Please trust, this is the first time this happened as my team is extremely reliable. We managed to have breakfast up and running within the hour again, I am sorry if you did not get the chance to enjoy breakfast at all that day. We do hope this did not impact your stay too much and hope to welcome you back again in the future. All the best and kindest regards Kim S General Manager

A friendly and convenient hotel

TripAdvisor rating 5.0/5

Lorraine S Business - 15/03/2021 TripAdvisor review

My husband and I stayed at this hotel, only one night, last week. The hotel was spotless throughout. Bedding was most comfortable. The staff throughout the hotel including the breakfast cook were most friendly, possibly the friendliest overall found in any Accor hotel. Well done!

Dear Lorraine S, Thank you so much for your kind words in regards to your recent stay with us. Its a pleasure to hear you enjoyed your time with us and the team looked after you. I have an incredible team that just thrives by welcoming guests to the hotel, I am glad you go to enjoy your time with us. We wish you all the best and look forward to welcoming you back in the future All the best, Kim S General Manager

It grew on us

TripAdvisor rating 4.0/5

Tom v 03/03/2021 TripAdvisor review

First impressions were a bit of a disappointment. However, with a realistic outlook, we would definitely stay here again. While the location is not in the glitzy part of town, it is only a block from Honeysuckle and far cheaper than other properties with a Honeysuckle address. The room was fairly basic, but had everything we needed. The fridge was small but kept things cold and was blessedly free from minibar clutter. The onsite security parking was excellent value compared to onstreet parking which is all metered. Our room faced the street but was still very quiet. 4 pillows on the bed instead of three would have been nice ... but we could have asked for an extra one. The mattress was the most comfortable of any hotel I have stayed in over many years of travel. Staff were friendly and helpful.

Dear Tom, Thank you so much for your lovely feedback in regards to your recent stay with us. We appreciate your comments in regards to the surrounds and the proximity to Honeysuckle and I am glad the team made you feel welcome throughout your stay. We understand that we are an economy hotel, but it is great to see you enjoyed your time with us overall. Thank you again for the feedback and we look forward to welcoming you back in the future. All the best Kim S General Manager

first impressions very poor

TripAdvisor rating 2.0/5

infoV1368OT 03/03/2021 TripAdvisor review

the entry had rubbish which was left for a 24hr period, the cleanliness in garden area was also filthy to the point we had to request a staff member clean the rubbish so we could eat breakfast without having rubbish by our side, restricted dinning for breakfast due to covid and a private booking which was disappointing.

Dear infoV1368OT, thank you for your feedback in regards to your recent stay with us. We appreciate the feedback as it assist us to improve our services on a daily basis. Thank you again and we hope to serve you better in the future. All the best Kim S General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in newcastle