ibis Newcastle 3.5 stars

Customer review rating (ALL Rating) 3.7/5 829 reviews

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ibis Newcastle - Image 1
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ibis Newcastle - Image 4
700 Hunter Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Vibrant economy hotel, open to everyone

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room 2 Single Beds

Photo out of - Standard Room 2 Single Beds

Equipped with the new Sweet Bed by ibis, the room offers everything you need for a comfortable stay: 2 single beds, modern design, tea and coffee making facilities and flatscreen TV. Up to 2 adults and 1 child. No rollaway.

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Equipped with the new Sweet Bed by ibis, the room offers everything you need for a comfortable stay: 1 king-size bed, modern design, tea and coffee making facilities and flatscreen TV. Up to 2 adults and 1 child. No rollaway.

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Newcastle

700 Hunter Street
2300 NEWCASTLE
Australia

GPS:-32.9264, 151.763216

Telephone
Fax +61 2 4925 3377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 98 rooms
  • 4 rooms for people with reduced mobility
  • 98 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Outdoor parking
  • Private
  • 54 parking spaces
  • Parking opened 24/7

  • Parking pricing: 25 AUD 25 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Hummingbirds Restaurant and Bar

Non contractual photo

Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday Closed
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Hummingbirds Restaurant and Bar offer easy menus with variety of meal options to suit a range of preferences. Currently serving buffet breakfast and al-a-carte lunch and Dinner. Hummingbirds bar is open from 12 noon until late

Resident s can relax in Ibar at any time of the day or night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  829 reviews

Customer review rating 4.5/5

David C. Business - Confirmed reviews ALL

Dear David, Thank you for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that you found your room comfortable and enjoyed the rain shower. It’s especially wonderful to hear that our team member who checked you in made such a positive impression — we’ll be sure to share your kind comments with the team. We’re also pleased that you’ve noticed the improvements at ibis Newcastle compared with your previous stays. We’re continually working to raise our standards and provide a better experience for our guests. We hope to welcome you back again on your next business trip to Newcastle! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

Mark B. Friends - Confirmed reviews ALL

Dear Mark, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the good-sized accommodation and found our location convenient, particularly with the light rail nearby. We appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back to ibis Newcastle again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

James M. Families - Confirmed reviews ALL

Dear James, Thank you for your lovely feedback! We’re delighted you enjoyed the warm welcome and your coffee. It’s always a pleasure to make our guests feel at home from the moment they arrive. We look forward to welcoming you back to ibis Newcastle again soon! Warm Regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 1.5/5

Tyson R. Couples - Confirmed reviews ALL

Dear Tyson, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff friendly and welcoming. We’re sorry to hear that the condition of your room and mattress did not meet your expectations, and that you were disappointed with the breakfast. This is certainly not the standard we aim to provide. Your comments are valuable, and we’ll ensure they are shared with the relevant teams so these areas can be addressed. We appreciate your honest feedback and hope to have the opportunity to provide you with a much-improved experience on a future stay. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Alistair S. Business - Confirmed reviews ALL

Dear Alistair, Thank you for your wonderful feedback and for choosing ibis Newcastle as your go-to hotel over the years. It’s fantastic to hear that you’ve consistently enjoyed our clean rooms and comfortable beds, and that we’ve been able to provide a positive experience every time. We truly value your continued loyalty, whether you’re staying for a few days or passing through Newcastle for work. We look forward to welcoming you back again and again! Warm Regards, Nancy Talbot Assistant Manager Ibis Newcastle

Dear David, Thank you for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that you found your room comfortable and enjoyed the rain shower. It’s especially wonderful to hear that our team member who checked you in made such a positive impression — we’ll be sure to share your kind comments with the team. We’re also pleased that you’ve noticed the improvements at ibis Newcastle compared with your previous stays. We’re continually working to raise our standards and provide a better experience for our guests. We hope to welcome you back again on your next business trip to Newcastle! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

Mark B. Friends - Confirmed reviews ALL

Good sized accommodation in a great location close to the light rail

Dear Mark, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed the good-sized accommodation and found our location convenient, particularly with the light rail nearby. We appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back to ibis Newcastle again soon! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

James M. Families - Confirmed reviews ALL

No problems

Dear James, Thank you for your lovely feedback! We’re delighted you enjoyed the warm welcome and your coffee. It’s always a pleasure to make our guests feel at home from the moment they arrive. We look forward to welcoming you back to ibis Newcastle again soon! Warm Regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 1.5/5

Tyson R. Couples - Confirmed reviews ALL

staff were friendly, but the room was in need of an update, mattress was torn, breakfast was poor.

Dear Tyson, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff friendly and welcoming. We’re sorry to hear that the condition of your room and mattress did not meet your expectations, and that you were disappointed with the breakfast. This is certainly not the standard we aim to provide. Your comments are valuable, and we’ll ensure they are shared with the relevant teams so these areas can be addressed. We appreciate your honest feedback and hope to have the opportunity to provide you with a much-improved experience on a future stay. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Alistair S. Business - Confirmed reviews ALL

I’ve stayed here many times over years and I’ve never had a bad experience. The rooms are always clean and the beds comfortable. It’s my go to when either staying for a few days or passing through for work.

Dear Alistair, Thank you for your wonderful feedback and for choosing ibis Newcastle as your go-to hotel over the years. It’s fantastic to hear that you’ve consistently enjoyed our clean rooms and comfortable beds, and that we’ve been able to provide a positive experience every time. We truly value your continued loyalty, whether you’re staying for a few days or passing through Newcastle for work. We look forward to welcoming you back again and again! Warm Regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Stella M. Couples - Confirmed reviews ALL

Nice

Dear Stella, Thank you for your wonderful feedback! We’re delighted to hear that you had a very good stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Colleen I. Couples - Confirmed reviews ALL

Excellent service from checking in to checking out

Dear Colleen, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our great location and received excellent service from check-in to check-out. It was a pleasure having you stay with us, and we hope to welcome you back again soon. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.0/5

Cathlyn D. Business - Confirmed reviews ALL

Old salad, not etible

Dear Cathlyn, We’re very sorry to hear that the salad you received was not fresh and was not suitable to eat. This is certainly not the standard we aim to provide. We appreciate you bringing this to our attention and will address this with our team to ensure better quality and freshness in the future. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 2.5/5

Marti D. Families - Confirmed reviews ALL

The breakfast paid for was not great. No clean plates. All food cold. Staff not interested

Dear Marti, hank you for sharing your feedback. We’re very sorry to hear that your breakfast experience fell short of expectations, particularly with the lack of clean plates, cold food, and the service you received from our team. This is certainly not the standard we aim to provide. We will address your concerns with our breakfast and service teams to ensure these issues are properly reviewed and improved. We sincerely apologize for the disappointment and appreciate you bringing this to our attention. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Lin L. Business - Confirmed reviews ALL

The two ladies that were in attendance on the night I was there made my stay most enjoyable. From check-in to after dinner "banter"

Dear Lin, Thanks so much for the lovely feedback! I’m thrilled to hear the two ladies on the team made your stay so enjoyable. Sounds like there was plenty of good banter to go around! 😊 I’ll definitely pass your kind words on to them. They’ll be chuffed to know they helped make your visit a memorable one. We hope to welcome you back again soon! Cheers, Joshua Barton Front Office Manager ibis Newcastle

Customer review rating 5.0/5

Brian W. Solo - Confirmed reviews ALL

check in evening no problem Nice buffet breakfast pleasant reception & exit

Dear Brian, Thank you for your lovely review. We’re delighted to hear that you had a comfortable stay, enjoyed our buffet breakfast, and found our reception team pleasant and welcoming. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

Luke C. Solo - Confirmed reviews ALL

This hotel was a great place to stay and very conveniently located, with the beach and plenty of restaurants all within easy walking distance. The room was clean, comfortable and had everything I needed for my stay. The night-shift staff were friendly, welcoming and very helpful, which made the experience even better. I also really appreciated the housekeeping team refreshing my room when requested. After a long day at work, it was lovely to come back to a fresh, clean and tidy room. Overall, I had a very comfortable and enjoyable stay. Great location, friendly staff and good service. I would definitely stay here again. Not sure if I got an upgrade.

Dear Luke, Thank you for taking the time to share such a detailed and wonderful review. We’re delighted to hear that you enjoyed our convenient location, with the beach and restaurants within easy walking distance, as well as your clean and comfortable room. It’s especially pleasing to know that our night-shift team made you feel welcome and were helpful throughout your stay. We’re also glad our housekeeping team could refresh your room when requested, ensuring you could return to a fresh and tidy space after a long day at work. Regarding the upgrade, we hope you enjoyed the room and the experience, whether or not an upgrade was included! Thank you again for your kind recommendation. We look forward to welcoming you back on your next visit. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Julian C. Friends - Confirmed reviews ALL

Staff were very attentive to my needs,

Dear Julian, Thank you for your wonderful feedback. We’re delighted to hear that our staff were attentive to your needs and that you received excellent service from our front-of-house team. Your kind comments are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 4.5/5

Salama D. Friends - Confirmed reviews ALL

I was surprised. For a budget hotel everything was good. I enjoyed my stay. Thank you

Dear Salama, Thank you for your lovely review! We’re delighted to hear that you found your room clean and comfortable, and especially that our bed provided the perfect place to relax after a day of hiking. It’s wonderful to know that our friendly and helpful team made a positive impression and that you enjoyed your stay with us. We’re particularly pleased that we exceeded your expectations for a budget hotel. Thank you again for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you back to ibis Newcastle on your next visit! Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Glenda S. Friends - Confirmed reviews ALL

I and eight friends stayed at the ibis Newcastle for a Wednesday night in August 2026, and we all found it a lovely hotel. It is in the budget price range, so you can't expect luxury. But the room was not small or cramped, the bed was very comfortable, the temperature was perfect, the linen was top quality, and everything in the room was spotless and clean. I felt good! Sure, the bathroom is like a sort of shell, but it was perfectly adequate, with everything you need. We had the buffet breakfast, which was cheaper if you booked the night before. It was quite satisfactory — and I particularly liked the pancake maker! The hotel is also very conveniently located. It wasn't far to walk to the harbour, the light rail, bus stops (with buses stopping right outside), and Newcastle Interchange. We had booked months earlier, and when the price subsequently became lower, reception were prepared to reduce our booking price, which was much appreciated. Every member of staff we encountered was friendly and helpful. Special thanks go to Nancy, who helped us at the start — what a character! — and Josh, who was on duty while we were there. Nothing was too much trouble for him. I highly recommend the ibis Newcastle, and my eight friends also found it very good. We would happily stay there again. PS I had already put this on google and Trip Advisor but it was very hard to do so. I would have liked to have received this email seeking feedback on the day we left. Would have saved me time.

Dear Glenda Thank you so much for taking the time to share such a detailed and wonderful review of ibis Newcastle. We’re delighted to hear that you and your eight friends had such an enjoyable stay with us. It’s fantastic to know that you found your room comfortable, spotless and well equipped, and that you particularly enjoyed the quality of the linen and our pancake maker at breakfast! We’re also pleased that our central location made it easy for your group to explore Newcastle and get around. We really appreciate your kind comments about our team. Nancy and Josh will be thrilled to know that their friendly and helpful service helped make your stay special. We’ll be sure to pass your thanks on to them. We’re also glad we could assist when our room rate decreased after you made your booking. We understand how frustrating it can be to see a lower price after booking, so we’re pleased we were able to help. Thank you again for recommending ibis Newcastle and for choosing to stay with us. We’d be delighted to welcome you and your friends back again in the future. We also appreciate your feedback regarding the timing of our post-stay survey and will certainly pass this on to the relevant team. Warm regards, Derry Lucas Reception Ibis Newcastle

Customer review rating 0.5/5

Caitlin M. Business - Confirmed reviews ALL

The experience itself was pretty shocking. I was driving into Newcastle around 830pm, running later thaan expected. I tried to call the hotel 3 times to let them know/make sure it was okay and not oe call was answered. The room was dirty and a lot of features broken. The carpets looked water stained and mouldy. The curtain wasn't hanging properly. THe benches and seat were dirty. The shower head had a leak on it plus another part that had been tried to be taped to fix. I have photos of all if this is helpful. In the morning I was awaken by the noise of cereal pouring and any movement in the front foyer. I've never experienced this in any accor hotel. For a long day of driving for work, and trying to use this hotel as a stop over I didn't feel very comfotable nor rested unfortunately. One a positive note, when I arived, they offered my welome drink to which I declined as I was heading straight to bed. The gentleman asked if I'd like a water as there isnt any in the rooms to which I said yes too and was grateful he mentioned this. The staff in both the evening and morning were great and friendly which was the only positive part of the stay. Big shout out to them!

Dear Caitlin, Thank you for taking the time to provide such detailed feedback. We are very sorry to hear that your stay did not meet the standard you expected, particularly after a long day of driving. We sincerely apologize that your calls went unanswered when you were trying to let us know about your late arrival. We also regret the condition of the room, including the cleanliness issues, carpet, curtain and shower fittings. This is certainly not the level of presentation or maintenance we aim to provide, and your comments will be shared with both our housekeeping and maintenance teams for follow-up. If you are able to provide the photos, they would be very helpful in allowing us to investigate these issues thoroughly. We are also sorry that noise from the foyer and breakfast area disturbed you in the morning. We understand how important a quiet and restful stay is, especially when travelling for work, and we regret that we fell short in this regard. On a positive note, we are pleased that our evening and morning team members were friendly and helpful, and we will certainly pass on your kind words to them. We’re glad the offer of water was helpful after your long journey. Thank you again for your honest feedback. We hope we have the opportunity to restore your confidence in ibis Newcastle and provide you with the comfortable and well-maintained stay you should have experienced. Warm regards, Nancy Talbot Assistant Manager Ibis Newcastle

Customer review rating 5.0/5

Giselle W. Couples - Confirmed reviews ALL

Easy checkin fast Great customer service Location great

Dear Giselle, Thank you so much for your wonderful feedback! We’re really glad to hear that you had a great experience with us. It’s fantastic to know that you found the check-in process quick and easy, and that our team provided great customer service. We’re also pleased that you enjoyed our convenient location. We always want our guests to feel welcomed and looked after from the moment they arrive, so your kind words mean a lot to the whole team. We truly appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back again soon! Kind Regards Emma Avery Front Office Ibis Newcastle

Customer review rating 4.0/5

Skye B. Solo - Confirmed reviews ALL

Stayed here before, handy location near public transport, good as I don't drive.

Dear Skye, Thank you for your kind feedback! We’re pleased to hear you enjoyed our convenient location and easy access to public transport. It’s wonderful to know you’ve stayed with us before and continue to find the location suitable for your needs. We really appreciate your continued support and look forward to welcoming you back again soon! Kind Regards Emma Avery Front Office Ibis Newcastle

Customer review rating 5.0/5

Mark P. Families - Confirmed reviews ALL

My experience was good. The staff were very friendly & helpful & the room was clean & comfortable.

Dear Mark, Thank you for your wonderful feedback and for rating us 100! We’re delighted to hear that you enjoyed your stay and found the room clean and comfortable. It’s also lovely to know that our friendly and helpful staff made your experience a positive one. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm regards, Emma Avery Front Office Ibis Newcastle

Customer review rating 4.5/5

Joanne B. Families - Confirmed reviews ALL

Friendly staff, convenient location, comfortable beds, on site parking and tasty breakfast

Dear Joanne, Thank you for your wonderful 90/100 rating and for sharing your feedback with us. We’re delighted to hear that you had an enjoyable stay and appreciated our friendly staff, convenient location, comfortable beds, on-site parking, and tasty breakfast. Your kind comments mean a great deal to our team. We look forward to welcoming you back for another enjoyable stay. Warm regards, Emma Avery Front Office Ibis Newcastle

Other web-users rate our hotel

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