ibis Newcastle Hotel 3.5 stars

Customer review rating 4.2/5 5,305 reviews

ALLSAFE approved hotel

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ibis Newcastle
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+ 16 Services

Hotel extras

  • Signature ibis 'Sweet Beds'

  • Accessible accommodation rooms for reduced mobility

  • 24 hour onsite Food & Beverage

  • Convenient location to Newcastle hubs, with easy access to local transport

  • Part of the Honeysuckle Precinct, with live music, cafes, bars and restaurants & services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchangePaying
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service availablePaying

Hotel location

ibis Newcastle

700 Hunter Street
2300 newcastle
australia

Tel: +61249252266

Fax: (+61)2/49253377

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEWCASTLE AIRPORT At 21.7km / 13.48 miles

  • By car

    F3 FREEWAY At 10km / 6.21 miles

  • By car

    M3 MOTORWAY At 10km / 6.21 miles

  • By car

    PACIFIC HIGHWAY At 0.1km / 0.06 miles

  • By train

    CIVIC At 0.5km / 0.31 miles

  • By train

    NEWCASTLE At 1km / 0.62 miles

  • By train

    WICKHAM At 0.1km / 0.06 miles

GPS :-32.9264, 151.763216

Our accommodation(s)

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business and leisure travellers. Smart design, complete with the very comfortable ibis Sweet Bed. Guest rooms at this convenient Newcastle hotel provide a peacef ul space to retire to at the end of a long day. Each room features the essentials, plus a flat-screen TV, wired and wireless Internet access, in-room air-conditioning, tea and coffee making facilities and a modern ensuite.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 1 King BedNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

IBAR

Non contractual photo

Resident's can relax in Ibar at any time of the day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,305 reviews

tripadvisor

TripAdvisor Rating 3.5/5

849 reviews

first impressions very poor

TripAdvisor rating 2.0/5

infoV1368OT 03/03/2021 TripAdvisor review

the entry had rubbish which was left for a 24hr period, the cleanliness in garden area was also filthy to the point we had to request a staff member clean the rubbish so we could eat breakfast without having rubbish by our side, restricted dinning for breakfast due to covid and a private booking which was disappointing.

Dear infoV1368OT, thank you for your feedback in regards to your recent stay with us. We appreciate the feedback as it assist us to improve our services on a daily basis. Thank you again and we hope to serve you better in the future. All the best Kim S General Manager

Good stay

Customer review rating 4.5/5

Mark B. Solo - 24/02/2021 Confirmed reviews ALL

Very nice accommodation with the light rail close by

Dear Mark, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Adequate but tired

Customer review rating 3.5/5

Dolf M. Business - 24/02/2021 Confirmed reviews ALL

Friendly and helpful staff. Facilities and room in desperate need of refurbishment. The lift was an adventure every trip!

Dear Rudolf, Thank you so much for your feedback in regards to your recent stay with us. We appreciate your feedback in regards to upgrades as these will assist us with improving our services in the future. We do hope to welcome you back in the future and wish you all the best Kind regards, Kim Stredder General Manager

Very average hotel, but well located

Customer review rating 2.0/5

S Couples - 22/02/2021 Confirmed reviews ALL

Hotel room and bed smelt, toilet flush wouldn't turn off by itself, and small bathroom. Location is good. I wouldn't stay there again unless there was a real bargain price.

Dear Pauline, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

Not to bad

Customer review rating 3.5/5

Paul M. Couples - 22/02/2021 Confirmed reviews ALL

Room was clean but no buffet breakfast was disappointing

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is good to hear you had a good time with us, however I am sorry about the breakfast buffet. Hopefully soon the government restrictions will change and we are able to offer buffet again, until then, we will continue to cook it to order. All the best and thank you again for your feedback. Kind regards, Kim Stredder General Manager

Well located

Customer review rating 5.0/5

Elizabeth G. Solo - 22/02/2021 Confirmed reviews ALL

The staff were very accomodating Awesome Very helpful At all times

Dear Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and are looking forward to welcoming you back soon. All the best, Kim Stredder General Manager

Clean & Tidy

Customer review rating 3.5/5

Anonymous Couples - 21/02/2021 Confirmed reviews ALL

comfortable bedding, easy parking.

Dear Judith, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Well located. Lovely friendly staff with a smile.

Customer review rating 4.5/5

Diane Couples - 21/02/2021 Confirmed reviews ALL

Stayed as part of our wedding anniversary celebrations. Staff made us feel very special and always looked after us with a smile. A lovely bottle of wine and chocolate fudge on our arrival. The chocolate fudge was one of the nicest I have had. The breakfast to order was great. I loved the eggs Benedict. I have stayed at both the Novotel Newcastle and the Ibis. We got much better service and breakfast at the Ibis for far less cost than the Novotel. Will be back.

Dear Diane, Thank you so much for your great review of your recent stay with us. I am so happy to hear you had a good time with us for your anniversary and the team looked after you throughout. We look forward to welcoming you back in the future All the best Kim Stredder General Manager
Customer review rating 1.5/5

Anonymous Couples - 20/02/2021 Confirmed reviews ALL

The hotel is very run down and we ended up listening to the couple next door arguing.

Dear Sarah, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations and you felt the hotel was run down, please allow me to express my apologies for this. In regards to the rates, our rates do change daily and are based on demand, especially for weekends around Newcastle it is best to book in advance. I really appreciate your feedback and we do hope to welcome you back in the future. All the best and kind regards Kim Stredder General Manager

Good stay

Customer review rating 4.5/5

Sharon A. Families - 19/02/2021 Confirmed reviews ALL

As it was Valentine's Day all restaurants and pubs in the local area was fully booked out for dinner. So we decided to go back to the Hotel and use the bar for drinks and asked the Manager on duty if we could sit at the lounge and order pizzas,watch the tennis, she had replied by all means and if there is anything i can do for you please ask. It was a nice stay and we were made comfortable. Thank you..

Dear Sharon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and that the team looked after you. It sounds like you had the perfect Valentines day in the end! We hope to see you again very soon. Sincerely, Kim Stredder General Manager

Business meeting in Hunter St

Customer review rating 4.0/5

Michael Business - 19/02/2021 Confirmed reviews ALL

PLeasant stay and a good location

Dear Michael, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Great convenient location

Customer review rating 5.0/5

Anonymous Couples - 16/02/2021 Confirmed reviews ALL

Easy check in , clean room, staff welcoming.

Dear Kathryn We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Well located for Civic theatre , light railsll

Customer review rating 5.0/5

Marion C. Solo - 15/02/2021 Confirmed reviews ALL

All I wanted for overnight stay, quiet room, comfy bed and handy car park

Dear Marion, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

As expected

Customer review rating 4.0/5

Anonymous Couples - 15/02/2021 Confirmed reviews ALL

As expected

Dear Hamish, Thank you for your lovely review of our hotel! We are glad that you enjoyed your stay with us despite your show being cancelled. We hope to see you again very soon. Sincerely, Kim Stredder General Manager

No Hiccups Here

Customer review rating 4.5/5

Ron S. Solo - 15/02/2021 Confirmed reviews ALL

Good to see the COVID safe practices at the hotel. Check in was smooth and quick, and I was checked in inside 5 minutes. The room was comfortable, however the bench under the window was cracked, and looked like it was water damaged. It definitely needs replacing. Good hearty breakfast the next morning and and smooth check out.

Dear Ronald, Thanks so much for your lovely review of your recent stay with us. we really appreciate your feedback in regards to Covid safety and the breakfast and I will address your room feedback with the maintenance team. We hope to welcome you back soon, All the best, Kim Stredder General Manager

We love the position - easy walking everywhere

Customer review rating 5.0/5

Lee Couples - 14/02/2021 Confirmed reviews ALL

Clean, comfy and reasonably priced stay. I always include breakfast and that is always sensational

Dear Gregory, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially in regards to breakfast Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Getting old, upkeep not that great

Customer review rating 2.5/5

Reviewer Solo - 14/02/2021 Confirmed reviews ALL

I have stayed quite a few times at Newcastle Ibis but over time things are dropping. The first room smelled strongly of mould and damp, which I knew was not the norm for your room. I asked to change as I was staying 3 nights and would not have been able to put up with it that long. The second room I was put in had two lights with bulbs that did not work, making the already dark room even darker, and the window did not close properly. This is a problem in all the rooms I have stayed in and it a security issue. Although still a comfy stay, and affordable for the location, things arent being looked after properly and it puts me off wanting to return.

Dear Amber, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really appreciate your feedback in regards to the room, please trust I will address this with my team accordingly as none of these issues should have arisen during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

Combined business with pleasure

Customer review rating 4.5/5

Brian C. Business - 13/02/2021 Confirmed reviews ALL

Have stayed many times in the past and will continue to stay at the Ibis Newcastle in the future

Dear Brian, Thank you for another lovely review of our hotel! It is really nice to hear that you feel comfortable each time you stay with us. Thank you so much for your support, it really goes a long way. Sincerely, Kim Stredder General Manager

Very comfortable and friendly

Customer review rating 5.0/5

Fiona T. Families - 12/02/2021 Confirmed reviews ALL

We were staying in Newcastle to sort out family issues and concerns so we were unsure of the length of stay needed. We changed our booking a few times to accommodate that. Never once was it a problem or were we made to feel like a nuisance. Cameron was our main contact and he was brilliant.

Dear Fiona, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback in regards to your stay and especially Cameron. We are so lucky to have Cam work with us and it makes me very proud to hear that he looked after you during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Rang late easy checkin

Customer review rating 3.5/5

C. Families - 12/02/2021 Confirmed reviews ALL

Short

Dear Lisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and appreciate your feedback in regards to the room. We hope to see you again very soon. Sincerely, Kim Stredder General Manager

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