ibis Newcastle Hotel 3 stars

Customer review rating 4.2/5 4,971 reviews

ibis Newcastle
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

In addition to convenient location and accommodation options, ibis Newcastle offers a range of services and facilities, including paid on-site parking, a restaurant serving breakfast and dinner, a bar open 24 hours, room service and paid WIFI access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchangePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Newcastle

700 Hunter Street
2300
newcastle
australia

Tel: +61249252266

Fax: (+61)2/49253377

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEWCASTLE AIRPORT At 21.7km / 13.48 miles

  • By car

    F3 FREEWAY At 10km / 6.21 miles

  • By car

    M3 MOTORWAY At 10km / 6.21 miles

  • By car

    PACIFIC HIGHWAY At 0.1km / 0.06 miles

  • By train

    CIVIC At 0.5km / 0.31 miles

  • By train

    NEWCASTLE At 1km / 0.62 miles

  • By train

    WICKHAM At 0.1km / 0.06 miles

GPS :-32.9264, 151.763216

Our accommodations

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business travellers and visitors travelling to Newcastle for leisure. Tastefully appointed and contemporary, guest rooms at this convenient Newcastle hotel provid e a peaceful space to retire to at the end of a long day. Each room features the new ibis SweetBed, a flat-screen TV with pay-per-view channels, wired and wireless Internet access, air-conditioning, tea and coffee making facilities and a modern ensuite.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBISTRO

Type of cuisine: Bistro

Relax in iBistro with meals available 24 hours per day. Also offering local wines and beers from the Hunter Valley.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR

Non contractual photo

Resident's can relax in Ibar at any time of the day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,971 reviews

tripadvisor

TripAdvisor Rating 3.5/5

841 reviews

Good location, friendly, good rooms. Again friendly staff.

Customer review rating 4.2/5

Kim H. Business - 25/03/2020 Confirmed reviews ALL

Your staff were amazing under current condition of virus. The rooms were clean.

Dear Kim Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and the team made you fell welcome all around. I am so lucky to have such a dedicated team even when times get tough, so thank you for acknowledging them. We hope to see you again very soon, stay safe Sincerely, Kim Stredder General Manager

pleasant stay

Customer review rating 4.2/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

Staff very courteous and friendly however, there seemed to be a language misunderstanding with the breakfast waitress who just didn't understand what we were asking for. We were disappointed that there was no Foxtel. We checked to see if a particular channel was connected and it was and then that evening when we wanted to watch a particular show, it wasn't. We called reception and they said it wasn't available at the moment and that there where no maintenance or technical people available to look at it for us.

Dear Vicki, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback and it is great to hear you have had a good time with us and the team looked after you. Thank you also for your feedback regarding Foxtel and breakfast, I will address this with the team accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

great position and a short but good stay

Customer review rating 4.2/5

Anonymous Solo - 22/03/2020 Confirmed reviews ALL

short but good breakfast was great good coffee

Dear Clive, Thanks so much for your great feedback regarding your recent stay with us. Its a pleasure to hear you have had a good time and enjoyed what we had to offer. We hope to see you again soon, All the best, Kim Stredder General Manager

Wonderful service with changing date of booking

Customer review rating 4.2/5

Arief Business - 22/03/2020 Confirmed reviews ALL

very pleasant

Dear Arief, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback regarding your stay and to hear that Anna made you feel very welcome during your stay. She is a very valued staff member here and are glad to have her working with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Poky rooms of a low standard

Customer review rating 4.2/5

Jennie Solo - 21/03/2020 Confirmed reviews ALL

Extremely disappointed. The Ibis Newcastle was going to be a treat for me, I was happy to pay a bit more for a better experience. It was the opposite. never again.

Dear Jennifer, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am very sorry to hear that we did not meet your expectations during your stay, please trust I am addressing your feedback with the team. While I understand our rooms are fairly small, the fridge should have been plugged in and working. It must have been an oversight, please accept my sincere apologies for this We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Stredder General Manager

centrally located to restaurants

Customer review rating 4.2/5

Sandra Friends - 20/03/2020 Confirmed reviews ALL

Rooms clean, staff friendly and professional. Breakfast was exceptional

Dear Sandra Thank you so much for your kind words regarding your recent stay with us. It is great to hear the team looked after yo, we met your expectations and you enjoyed our breakfast offerings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Hotel has gone through a lot of changes in such a short time.

Customer review rating 4.2/5

Gregory N. Business - 17/03/2020 Confirmed reviews ALL

Well it was very disapointing this trip. As you could feel things where not as friendly like before. I understand that not everything is the same. But young Cameron was always over trying to please. Cameron just relax and be natural.

Dear Gregory, Thank you for your feedback regarding your recent stay with us, I am so sorry to hear that we did not meet your expectations this time around. I understand the hotel has gone through some changes, but please trust we are as caring as ever, especially Cameron. Next time you are in, please feel free to reach out, I would love to gather some more feedback on what we can improve and how we can make your stay more comfortable. We are looking forward to welcoming you back in the future and if you have any further feedback, please feel free to contact me directly. All the best, Kim Stredder General Manager

No Frills Accomodation

Customer review rating 4.2/5

John G. Couples - 17/03/2020 Confirmed reviews ALL

An overnight stay that met all the requirements. Pleasant staff and comfortable room at a reasonable price.

Dear John We very much appreciate your comments regarding your stay at the ibis Newcastle. It is a pleasure to read you have had a good time and we met your expectations during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Comfortable

Customer review rating 4.2/5

Amy B. Couples - 17/03/2020 Confirmed reviews ALL

Nice, comfy bed. Clean. Everything you would need at a reasonable price. Great staff.

Dear Amy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and what we had on offer and we do hope to see you again very soon. Sincerely, Kim Stredder General Manager

Very central

Customer review rating 4.2/5

David W. Families - 13/03/2020 Confirmed reviews ALL

Great chef and breakfast..room average..sink in bathroom didn't drain..as reported to night staff..didn't get fixed although they offered another room but that not fixing the drainage

Dear Dave, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is great to hear that the team looked after you and you even though you had a couple of issues in the room, the team could resolve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Well located, good staff

Customer review rating 4.2/5

Mercedes B. Business - 12/03/2020 Confirmed reviews ALL

Welcoming helpful staff

Dear Elizabeth, We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback and to hear guest enjoy what we have to offer. I appreciate your feedback regarding the bathrooms, we do understand that they are rather compact. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Comfortable rooms, friendly staff

Customer review rating 4.2/5

Neil M. Business - 12/03/2020 Confirmed reviews ALL

Warm welcome on check in made me feel good. Excellent breakfast service and conversation from staff. Lady was 7 months ppregnant, I didn't get her name. She's a credit to the hotel.

Dear Neil, We very much appreciate your comments regarding your stay at the ibis Newcastle. Its a pleasure to hear you have had a good time with us and the team, especially Bec in the kitchen was looking after you. We do hope to welcome you back soon, Kindest regards Kim Stredder General Manager

Very nice stay

Customer review rating 4.2/5

Bryan M. Business - 12/03/2020 Confirmed reviews ALL

I travel international often and stay primarily in Hilton Hotels. I stay at the IBIS in New Castle and had a very good experience. The staff was friendly and the hotel was clean and in a convenient location with access to stores, shops, restaurants, etc.

Dear Bryan, Thanks so much for your kind words regarding your stay. we understand it can be quite a change to stay in an economy hotel when you are used to stay in a more high end hotel, however, it makes me very proud to hear that you have had a great time with us and the team made you feel welcome. We do hope to welcome you back in the future. All the best, Kim Stredder General Manager

Friendly staff

Customer review rating 4.2/5

Sydney B. Couples - 12/03/2020 Confirmed reviews ALL

The bathroom was small, but overall it was all good.

Dear Kibo Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Comfortable.

TripAdvisor rating 3.5/5

David W 11/03/2020 TripAdvisor review

Check in and out was very friendly and quick, the room was quiet, clean and comfortable. The shower was hot and powerful and the bed comfortable. Air conditioning was good too! Breakfast was a reasonable selection. A good place to stay, close to the train station.

Dear David, thank you for reviewing your recent stay with us. It is great to hear you enjoyed what we have to offer and that the team looked after you. We do hope to welcome you back in the future. All the best Kim S General Manager

Great Service and location

Customer review rating 4.2/5

Tamara Couples - 10/03/2020 Confirmed reviews ALL

Enjoyable

Dear Tamara, Thank you for your lovely feedback regarding your recent stay with us. Its great to hear you had a good time, my apologies though, I understand that our bathrooms are on the small side. We hope to welcome you back in the future. All the best Kim Stredder General Manager

good stay

Customer review rating 4.2/5

Sarojani D. Friends - 09/03/2020 Confirmed reviews ALL

Reception staff was great

Dear Sarojani We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

great location, helpful staff

Customer review rating 4.2/5

Bradley C. Business - 09/03/2020 Confirmed reviews ALL

The stay was located well in the district and the stay were very helpful and explained alot into depth for a few factors, helping me and my colleague.

Dear Brad Thank you so much for your lovely review of your recent stay with us. Its great to hear you had a good time and the team looked after you and your colleague. We hope to welcome you back soon, All the best Kim Stredder General Manager

GOOD EXCEPT HOUSKEEPING

Customer review rating 4.2/5

David W. Couples - 09/03/2020 Confirmed reviews ALL

Good however bed didnt has correct linen on it

Dear David, We very much appreciate your comments regarding your recent stay with us. I am so sorry to hear you have had a wrong sheets on the bed, i have since addressed it with Housekeeping to ensure this does not happen again. I appreciate your feedback and am glad to hear you had a lovely time with us otherwise. We look forward to welcoming you back. All the best, Kim Stredder General Manager

Central location, good value, comfortable beds and very pleasant and helpful staff team

Customer review rating 4.2/5

Annie Couples - 08/03/2020 Confirmed reviews ALL

Three night stay, hotel had all facilities we needed, rooms small but adequately equipped and great value. Bed provided a very comfortable nights’ sleep. Breakfast was very good value as an Accor Plus member. Centrally located with other eateries in easy walking distance. We’d definitely stay here again. Appreciated the professionalism and customer service focus of the team that we had contact with during our stay - everyone from reception to housekeeping and the chef at breakfast on Sunday were just so helpful and friendly, thank you.

Dear Ann-Maree, Thank you so much for your great review of your recent stay with us. It makes me so proud to hear the team made you feel welcome and look after you all around. I am so grateful for my team here as they all strive to look after each and every single guest at ibis Newcastle. I really appreciate your feedback and will make sure I share your kind words with the team. We look forward to welcoming you back soon, Kindest regards, Kim Stredder General Manager
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