ibis Newcastle Hotel 3.5 stars

Customer review rating 4.2/5 5,431 reviews

ALLSAFE approved hotel

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Room 1

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ibis Newcastle
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+ 16 Services

Hotel extras

  • Signature ibis 'Sweet Beds'

  • Accessible accommodation rooms for reduced mobility

  • 24 hour onsite Food & Beverage

  • Convenient location to Newcastle hubs, with easy access to local transport

  • Part of the Honeysuckle Precinct, with live music, cafes, bars and restaurants & services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchangePaying
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service availablePaying

Hotel location

ibis Newcastle

700 Hunter Street
2300 newcastle
australia

Tel: +61249252266

Fax: (+61)2/49253377

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEWCASTLE AIRPORT At 21.7km / 13.48 miles

  • By car

    F3 FREEWAY At 10km / 6.21 miles

  • By car

    M3 MOTORWAY At 10km / 6.21 miles

  • By car

    PACIFIC HIGHWAY At 0.1km / 0.06 miles

  • By train

    CIVIC At 0.5km / 0.31 miles

  • By train

    NEWCASTLE At 1km / 0.62 miles

  • By train

    WICKHAM At 0.1km / 0.06 miles

GPS :-32.9264, 151.763216

Our accommodation(s)

Available in a variety of configurations, guest rooms at ibis Newcastle are perfect for both business and leisure travellers. Smart design, complete with the very comfortable ibis Sweet Bed. Guest rooms at this convenient Newcastle hotel provide a peacef ul space to retire to at the end of a long day. Each room features the essentials, plus a flat-screen TV, wired and wireless Internet access, in-room air-conditioning, tea and coffee making facilities and a modern ensuite.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Standard Room 1 King BedNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Rooms

Our restaurants and bars

IBAR

Non contractual photo

Resident's can relax in Ibar at any time of the day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,431 reviews

tripadvisor

TripAdvisor Rating 3.5/5

854 reviews

Would stay again

Customer review rating 5.0/5

Where T. N. Couples - 06/05/2021 Confirmed reviews ALL

Easy to find, welcoming staff. Good parking. Easy walking distance to waterfront restaurants. King size room more than adequate for short stay. Really good breakfast. Great value for money.

Good location - price differed

Customer review rating 3.5/5

K-a Friends - 04/05/2021 Confirmed reviews ALL

Good location. Booked and paid on-line. When I booked I was told $144 when checked out, it became $155.00 and was debited to my account. Was the $11.00 a parking fee, that I wasn't told about?

Helpful staff

Customer review rating 4.5/5

Ron Couples - 04/05/2021 Confirmed reviews ALL

Fast check in, Good room, helpfipful staff

Good location

Customer review rating 3.5/5

Anonymous Friends - 03/05/2021 Confirmed reviews ALL

Could have done with another pillow I did try and call reception but no answer

Well located hotel in Newcastle right near tram line service

Customer review rating 3.5/5

L W. Couples - 03/05/2021 Confirmed reviews ALL

Over night stay for a night away. ? Price for the room, we feel we paid over the amount based on the basic room, lack of electrical plugs, bed was smaller than thought and pillows way too soft. Have stayed previously for cheaper rate and had a better experience.

Centrally located

Customer review rating 3.5/5

Kerrie B. Business - 30/04/2021 Confirmed reviews ALL

Efficient overnight stay. Breakfast left a bit to be desired, order mixed up and then muffin dry/stale.

Great location

Customer review rating 4.5/5

Martin Solo - 30/04/2021 Confirmed reviews ALL

I was made to feel welcome. The hotel is central to Newcastle CBD.

Dear Martin Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and the team made you fell welcome all around. We hope to see you again very soon. Sincerely, Kim Stredder General Manager

Great location,and quite peaceful,and always clean.

Customer review rating 4.0/5

Ms J. R. Solo - 28/04/2021 Confirmed reviews ALL

I had to check out at 11am,but was not meeting friends offthe Sydney train until 2.30pm.Not wanting to lug my bag around for hours,I asked if It would be possible to leave my luggage with the staff at front desk.I really expected them to say no,but to my delight they said they would look after it for me.That was the best service I have had from a motel!! I appreciated it so much,as I could explore without the burden of the bag.! Thankyou to the lovely staff,and I will be back for another stay.

Dear Jenny Thank you so much for your lovely review. Its a pleasure to read you had a great time with us and the team looked after you during your stay. Please trust, I will pass on your feedback to the team. Thank you again for staying with us and all the best, Kindest regards Kim Stredder General Manager

All good

Customer review rating 4.0/5

Bob Business - 28/04/2021 Confirmed reviews ALL

One night, all ok.

Dear Robert Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Excellent location

Customer review rating 4.5/5

Carlo P. Families - 27/04/2021 Confirmed reviews ALL

Friendly staff, convenient location & great rates, parking onsite. Walk to Honeysuckle cafes, restaurants.

Dear Carlo Thanks so much for your great review of your recent stay with us. We appreciate the feedback and support and do hope to welcome you back soon. All the best and take care Kim Stredder General Manager

Good overnight stay

Customer review rating 4.5/5

Pippi Couples - 26/04/2021 Confirmed reviews ALL

We needed a room at short notice, and this one was better priced than Ibis Budget! Check in and staff interaction were good. The room was a good size and the bathroom design SO much better than Budget. Very comfortable bed, too. We will look to IBIS again.

Dear Phil We very much appreciate your comments regarding your stay at the ibis Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again and looking forward to welcoming you back next time. Sincerely, Kim Stredder General Manager

Friendly staff. Good location.

Customer review rating 2.0/5

Emma Families - 26/04/2021 Confirmed reviews ALL

Easy smooth check in and out. Breakfast wasn’t great. When we arrived to shower one towel was dirty (looked like toothpaste on it) so we shared a towel as we were in a rush to go to a show. Staff were lovely, couldn’t fault them. The room could have been cleaner, hair and yellow marks were in the bathroom. Dust on the bed head also, and the room smelt a bit weird.

Dear Dominic, Thank you for taking the time to tell us about your experience at the ibis Newcastle. I am sorry that your experience did not meet your expectations. I am really sorry to hear the room was not up to standard, please trust I will follow up with my team as this is not the standards we strive for. Thank you also for your feedback in regards to my team, I appreciate your kind comments. Thank you again for your feedback and we do hope to welcome you bac kin the future. Sincerely, Kim Stredder General Manager
Customer review rating 4.5/5

Greg B. Couples - 26/04/2021 Confirmed reviews ALL

Friendly helpful staff and good rates

Dear Megan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and the team made you feel welcome during your time with us. We hope to see you again very soon. Sincerely, Kim Stredder General Manager

Great location

Customer review rating 4.5/5

Chris Couples - 25/04/2021 Confirmed reviews ALL

Close to the light rail and a quick walk to Honeysuckle, this is a great place to stay. Also one of the few Motels with plentiful, reasonably priced parking.

Dear Christine Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Stredder General Manager

Central location

Customer review rating 3.5/5

Nathan C. Couples - 24/04/2021 Confirmed reviews ALL

I have stayed at IBIS Newcastle previously as it provides basic clean accommodation in a good location.

Dear Nathan, Thank you very much for your feedback in regards to your recent stay with us. We appreciate you returning to Ibis Newcastle, however am sorry to hear that the room was not suitable this time around. I understand your very valid concerns in regards to the smoking area below the room and will ensure that we will allocate a room away from this area next time you stay with us. My apologies again and we do hope to welcome you back in the future, All the best Kim Stredder General Manager

Good minimum

Customer review rating 3.5/5

Kasia Couples - 22/04/2021 Confirmed reviews ALL

Clean and tidy room. Minimally equipped. Bathroom was a plastic insert in the room and felt like camper-van rather than a hotel. It lacked some of the minimum required utensils - tea spoon or fork. Also, lack of a toilet brush which I don't understand. Small amount of shampoo and soap plus some instant coffee sachet and tea. There was a TV. Shower temperature and pressure very good. Other than that, very nice staff and very good location. Clean and simple. Very budget but OK.

Dear Katarzyna, We very much appreciate your comments regarding your stay at the ibis Newcastle. Thank you for your feedback in regards to your recent stay and how we can improve the amenities around the hotel, especially in the rooms. Thank you also pointing out how clean the rooms were and how welcome the team made you feel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Stredder General Manager

Great location

TripAdvisor rating 4.0/5

kelsbells2021 12/04/2021 TripAdvisor review

Location was great. Room was small but clean and comfortable. Staff were polite. Chef didn’t turn up so no breakfast 😞 No warning given so delayed departure for breakfast for no reason. Talking to other people staying indicated chef often turns up late or not at all.

Dear Kellsbells2021, thank you so much for your review of your recent stay with us,. It is good to hear you enjoyed our location and the team looked after you. I am so sorry to hear, however, that you were impacted by my chef being late for work on Easter Monday. Please trust, this is the first time this happened as my team is extremely reliable. We managed to have breakfast up and running within the hour again, I am sorry if you did not get the chance to enjoy breakfast at all that day. We do hope this did not impact your stay too much and hope to welcome you back again in the future. All the best and kindest regards Kim S General Manager

A friendly and convenient hotel

TripAdvisor rating 5.0/5

Lorraine S Business - 15/03/2021 TripAdvisor review

My husband and I stayed at this hotel, only one night, last week. The hotel was spotless throughout. Bedding was most comfortable. The staff throughout the hotel including the breakfast cook were most friendly, possibly the friendliest overall found in any Accor hotel. Well done!

Dear Lorraine S, Thank you so much for your kind words in regards to your recent stay with us. Its a pleasure to hear you enjoyed your time with us and the team looked after you. I have an incredible team that just thrives by welcoming guests to the hotel, I am glad you go to enjoy your time with us. We wish you all the best and look forward to welcoming you back in the future All the best, Kim S General Manager

It grew on us

TripAdvisor rating 4.0/5

Tom v 03/03/2021 TripAdvisor review

First impressions were a bit of a disappointment. However, with a realistic outlook, we would definitely stay here again. While the location is not in the glitzy part of town, it is only a block from Honeysuckle and far cheaper than other properties with a Honeysuckle address. The room was fairly basic, but had everything we needed. The fridge was small but kept things cold and was blessedly free from minibar clutter. The onsite security parking was excellent value compared to onstreet parking which is all metered. Our room faced the street but was still very quiet. 4 pillows on the bed instead of three would have been nice ... but we could have asked for an extra one. The mattress was the most comfortable of any hotel I have stayed in over many years of travel. Staff were friendly and helpful.

Dear Tom, Thank you so much for your lovely feedback in regards to your recent stay with us. We appreciate your comments in regards to the surrounds and the proximity to Honeysuckle and I am glad the team made you feel welcome throughout your stay. We understand that we are an economy hotel, but it is great to see you enjoyed your time with us overall. Thank you again for the feedback and we look forward to welcoming you back in the future. All the best Kim S General Manager

first impressions very poor

TripAdvisor rating 2.0/5

infoV1368OT 03/03/2021 TripAdvisor review

the entry had rubbish which was left for a 24hr period, the cleanliness in garden area was also filthy to the point we had to request a staff member clean the rubbish so we could eat breakfast without having rubbish by our side, restricted dinning for breakfast due to covid and a private booking which was disappointing.

Dear infoV1368OT, thank you for your feedback in regards to your recent stay with us. We appreciate the feedback as it assist us to improve our services on a daily basis. Thank you again and we hope to serve you better in the future. All the best Kim S General Manager

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