ibis budget Newcastle 3 stars

Customer review rating 3.9/5 2,274 reviews

ALLSAFE approved hotel

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ibis budget Newcastle
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Hotel extras

Ibis Budget Newcastle offers 79 guest rooms, free Wi-Fi and parking, air-conditioning. Located on the corner of Thomas Street and Lake Road Wallsend.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Free outdoor parking on site
  • Accessibility for people with reduced mobility
  • Air conditionned
Catering
  • Breakfast Paying
  • Self-service catering

Hotel location

ibis budget Newcastle

3-5 Thomas Street
Corner of Link And Lakes Roads
2287 wallsend
australia

Tel: +61249500244

Fax: (+61)2/49500524

Check-in from 12h00

Check out up to 10h00

  • By plane

    NEWCASTLE At 30km / 18 miles

GPS :-32.907722, 151.664657

Our accommodation(s)

Featuring contemporary design and a functional layout, guest rooms at ibis budget Newcastle offer the ideal option for visitors travelling on a budget. This affordable Newcastle hotel features a range of guest room configurations, with accommodation optio ns available for up to two or three guests. Each room at the hotel features everything needed for a peaceful stay and a comfortable night's sleep, including air conditioning, linen and towels, a modern ensuite, opening windows, a TV and an alarm clock.

Our guest reviews for
ibis budget Newcastle

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,274 reviews

TripAdvisor Rating 3.0/5

230 reviews

Helpful Staff and easy process

Customer review rating 4.0/5

Nik Couples - 30/08/2021 Confirmed reviews ALL

The staff were helpful and accommodating. The room was clean to move in as well.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Newcastle Bianca K

Good budget stay, but the shower leaves a lot to be desired

Customer review rating 3.5/5

Luke Business - 22/08/2021 Confirmed reviews ALL

Room was clean and bed was comfortable. The shower was terrible, I'm familiar with Ibis' cubicle style but the water pressure was terrible. My kids with drinking straws have provided a stronger stream. I had drizzle shower where it was a struggle to get washed properly and remain warm.

Dear LUKE H., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Newcastle Bianca K

Room review

TripAdvisor rating 5.0/5

deepavisw Business - 06/08/2021 TripAdvisor review

The check in during Covid times was very efficient and safe. Room was neat and the reception staff were very friendly and helpful. Overall very comfortable stay at a convenient location and good value for money!

Well located

Customer review rating 5.0/5

Tracy M. Business - 04/08/2021 Confirmed reviews ALL

Gr8 service

Hi Tracey, Thank you so much for the lovely review. We appreciate your support and look forward to welcoming you back to Ibis budget Newcastle in the near future. Take care & stay safe. Ibis budget Newcastle Bianca K

Comfortable

Customer review rating 3.5/5

Daryl G. Business - 22/07/2021 Confirmed reviews ALL

Found the receptionist extremely helpful, polite and caring.

Customer review rating 3.5/5

Anonymous Business - 01/07/2021 Confirmed reviews ALL

After some minor issues with the cleanliness of one of the beds and key entry. Our group booking was quickly modified to rectify the issues by the very helpful staff. The hotel was adequate for our needs.

Dear High School C., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Newcastle Bianca K

I was happy with everything

Customer review rating 3.5/5

Gd Families - 21/06/2021 Confirmed reviews ALL

You phoned to check re late arrival then sent a text with instructions everything went smoothly and the room was clean and comfortable Thank you

Dear DIMERY G., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Newcastle Bianca K

Very well located excellent stay

Customer review rating 5.0/5

Geoff E. Couples - 20/06/2021 Confirmed reviews ALL

As always we enjoy our stays at your motels because of location and setup of the motel

Not a pleasant experience

Customer review rating 1.5/5

Anonymous Families - 13/06/2021 Confirmed reviews ALL

Lots of shady looking people moving around the place

Dear KATIE M., Thank you for taking the time to tell us about your experience at the ibis budget Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Keevers Hotel Assistant Manager

Clean,tidy, friendly…I’d stay again!

Customer review rating 5.0/5

Martin F. Families - 27/05/2021 Confirmed reviews ALL

For a budget motel- I was pleasantly surprised. Nothing flash but clean and tidy with friendly front desk staff! Handy location , I would stay again ! Thanks

Dear MARTIN F., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Keevers Hotel assistant manager

Extremely Satisfied

Customer review rating 5.0/5

Peter Couples - 27/05/2021 Confirmed reviews ALL

Staff very pleasant, Room clean and ready?

Dear PETER G., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Keevers Hotel assistant manager

Horrible nights stay.

Customer review rating 0.5/5

Heather Business - 26/05/2021 Confirmed reviews ALL

I have stayed a few Accor properties since becoming an Accor member and this was by far the worst experience. The room location was two doors away from the front desk where all night I could hear the activities of the front desk, including every time this person coughed. The walls were marked from luggage and people hitting them. The room also had a terrible odor. Rethinking the value of being an Accor member and what am I getting for the cost of my membership.

Dear Heather, Thank you for taking the time to tell us about your experience at the ibis budget Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Keevers Hotel assistant manager

Well located

Customer review rating 5.0/5

Julie Friends - 24/05/2021 Confirmed reviews ALL

Perfect budget accommodation for an overnight stay in Newcastle to have a night out

Dear JULIE, We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management team Ibis Budget Newcastle

Well located

Customer review rating 4.0/5

Gary O. Couples - 18/05/2021 Confirmed reviews ALL

Check-in was easy, thank you for the gifts and the room upgrade.

Dear GARY O., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management team Ibis budget Newcastle

clean and comfortable

Customer review rating 5.0/5

Jenna Families - 17/05/2021 Confirmed reviews ALL

stayed here for one night , due to taking elderly parents to dr appointments. room was good, check in and out was great.

Dear Jen, We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Keevers Ibis budget Newcastle

Well located

Customer review rating 5.0/5

Anonymous Couples - 17/05/2021 Confirmed reviews ALL

While the hotel is very basic, it was comfortable and clean. The receptionist (Emma) was helpful and was customer focussed.

Dear Mr J., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Keevers Ibis budget Newcastle

Budget option indeed

Customer review rating 3.5/5

Helen Solo - 15/05/2021 Confirmed reviews ALL

A quick overnight stay to break the journey north. Friendly and efficient check in but I’m glad I arrived before reception shut because the after hours kiosk was out of order. Wasn’t impressed with the uncovered neon (or LED?) tubes. Get a new brand of soap that actually lathers. Otherwise for the bargain price I got a bed and bathroom in a safe location.

Good bed, hot shower, decent sleep

Customer review rating 3.5/5

Derek Couples - 15/05/2021 Confirmed reviews ALL

Friendly reception staff (Emma). Room tiny, and near the corner of a big, busy and noisy intersection, but double glazing muted the noise and the bed was comfy, so we slept well. Bar fridge better than some we’ve encountered in much grander hotels. A big of plumbing noise from adjacent rooms, but again, not too bad. Main minuses were the difficult step up into the shower/toilet cubicle, no room cleaning, towel replacement if staying more than one night, and the location — a 30 min drive into inner Newcastle. We good a good price deal for two nights, so not complaining.

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Keevers Ibis budget Newcastle

well located

Customer review rating 4.0/5

Suszi Q. Couples - 03/05/2021 Confirmed reviews ALL

Picked this hotel as its location was close to the McDonald Johns Stadium. However when I booked this hotel I added breakfast which was not available. I am still waiting on my refund from them. The pillows were unacceptable too.

Dear SUE N., Thank you for taking the time to tell us about your experience at the ibis budget Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Newcastle Management team

Overpowering chemicals

TripAdvisor rating 1.0/5

NorthStar43149917680 Business - 03/07/2020 TripAdvisor review

I completely understand that cleaning is paramount but the over use of Glen 20 is overpowering. It is used everywhere in the hotel to the point I could not breath. I was unable to stay there. The next hotel I was able to go to was $40 more than this one.Not happy. Please remember that toxic chemicals can caused to major allergic reactions - I am lucky I did not end up in hospital. Unfortunately, I will not be staying here for the foreseeable future.

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