ibis budget Newcastle 3 stars

The hotel offered very basic faciliies but at a good price. Could hav done with some basic tea making facilities in room

I stay here every month on business and can’t fault room, location and staff

All good, was in room 118 this trip, compared tp 103 the room just seemed dour. I understand the bathroom module must be well past use by date, but this one was gapping and unsealed and just made one feel dirty, not a particularly good thing these days. The COVID plan could be updated as well. Take a digital temperature (that's 2 seconds) and direct to the location of the sanitation station, I honestly did not see it till about 8pm. HOWEVER , Andrew and his staff to a great job with what they have to work with.

Clean and comfortable room with good bed. Housekeeping very friendly allowing us to access a couple of chairs to avoid us having to twist while sitting on the bed. We were supplied, when asked for at reception, a paper bag containing takeaway cup with tea/coffee sachets. The reception area was very unwelcoming with stacked chairs and tables cluttered with paperwork plus stacks of laundry on the floor close to stair access. Overlooking these problems our night was ok.

Room not cleaned after first night. 2nd stay in a row this has happened

I had an enjoyable stay at this affordable hotel, which is handy to the freeway link road and to the Wallsend shops for food etc. Accommodation is basic but adequate, and the place is clean and secure.

Clean room. Only issues were no tea/coffee or cups in room.

as usual the service and accomodation were excellent.

Reception was untidy, not advised coffee and tea now not provided in room. Had to go back to reception to get coffee supplies. Breakfast facility closed (understandable) but room full of overflow boxes which looked very unkempt.

I have stayed in some basic, budget accommodation in my time, but even those have some creature comforts - a pillow that is a bit thicker than a couple of tissues, a glass, even a plastic cup for some water and some shampoo maybe?! I guess the price was reflective of the service received, but to not even have drinking water on offer when the vending machine was broken was a pretty poor show. Conveniently positioned, but I would rather pay $5 more and have a cup, shampoo and half a pillow more...

Friendly staff member,

No fresh towels, no cups,room light was flickering and room wasn’t done when I was a work!

Great location, friendly staff. However fridge needed turning off as it was really noisy and keep me awake, when reported, no action was taken

I completely understand that cleaning is paramount but the over use of Glen 20 is overpowering. It is used everywhere in the hotel to the point I could not breath. I was unable to stay there. The next hotel I was able to go to was $40 more than this one.Not happy. Please remember that toxic chemicals can caused to major allergic reactions - I am lucky I did not end up in hospital. Unfortunately, I will not be staying here for the foreseeable future.

All expectations were met and we had a restful weekend.