Mercure Charlestown 4 stars

Customer review rating (ALL Rating) 4.2/5 972 reviews

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Mercure Charlestown - Image 1
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Mercure Charlestown - Image 3
Mercure Charlestown - Image 4
109 Madison Drive, 2290 CHARLESTOWN, Australia

Description

Hotel extras

  • Swimming pool

  • Parking available

  • Early check-in/late check-out available

  • On-site dining option, Madison Kitchen + Bar

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room 1 Queen and 1 Single Bed

Photo out of - Standard Twin Room 1 Queen and 1 Single Bed

Standard Twin Rooms are furnished with a queen bed and a single bed and are designed to accommodate two or three adults or a small family. All rooms are located on the ground floor and have dual access, internally and to the car park.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
See availabilities

Standard King Rooms are the perfect place to unwind. Located on our upper level with a private balcony, these rooms require stair access and offer a larger space for the business traveller, couple or family seeking complete relaxation.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Family Rooms with Queen Bed with 2 Single beds has LCD TVs with 16 Foxtel Channels, complimentary WiFi, free parking and an outdoor swimming pool. Note stair access is required to this room.

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

Telephone
Fax +61 2 4942 1463
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 54 rooms
  • 5 family rooms
  • 4 connecting rooms
  • 54 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Complementary Self Service Laundry
  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Well-being

Outdoor (unheated)

  • Outside
  • On site

MADISON KITCHEN + BAR

Photo out of - MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Cooking style
Bistro
Chef name
Rahoul Kirtickar
Capacity
80
109 Madison Drive, 2290 Charlestown, Australia
Telephone +61 2 4943 8899
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Madison Kitchen & Bar has access to the outside deck looking over the nearby bushland and views of the city and Stockton Beach in the distance.

Perfectly appointed to cater for all your wedding needs, we are your ideal choice for your special day. We know that it's the little details that make a big occasion memorable - so you know that we'll get it right, ensuring that your day is unforgettable

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  972 reviews

Customer review rating 4.5/5

Ju W. P. R. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Linda H. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Cynthia S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Rebecca L. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Warwick T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Linda H. Families - Confirmed reviews ALL

Enjoyed two nights here while visiting a family member. At all times staff were friendly and professional. The meal I had was great and the location was close to Charlestown and easy to drive anywhere else.

Customer review rating 5.0/5

Cynthia S. Business - Confirmed reviews ALL

Overall the staff were wonderful. I will note that Emily went above and beyond with customer service. The restaurant was nice, food was good, and the outside area was a great place to relax

Customer review rating 5.0/5

Rebecca L. Couples - Confirmed reviews ALL

Emily on check in was very helpful and lovely. Spacious room. Very clean.

Customer review rating 4.5/5

Warwick T. Couples - Confirmed reviews ALL

The lady hotel manager was a delight to deal with during our stay.

Customer review rating 2.5/5

Darryl L. Families - Confirmed reviews ALL

Special day for our grandson with a promise of a swim at the hotel pool. It was closed so we had to use a local pool.

Customer review rating 2.5/5

Kathleen B. Families - Confirmed reviews ALL

We were travelling for my 7 year olds birthday as your location is right between where we wanted to go. We werent told about the pool being out of action which was disappointing as the weather was really warm and we were looking forward to a dip and relax after a warm day, followed by checking out, we didnt eat anything from the mini bar but we were charged for 2 packets of chips and when i called to discuss this extra charge the lady on the other end made me feel like a liar as she told me she would need to confirm this with the cleaning staff. That made me feel very belittled.

Customer review rating 4.0/5

Barbara P. Families - Confirmed reviews ALL

Original room was very basic for a Mecure Hotel

Customer review rating 3.0/5

Junko N. Couples - Confirmed reviews ALL

Ryan reception was very professional He was lovely, as my husband had an operation on his wrist he helped us with our luggage. Thank you

Customer review rating 4.5/5

Pauline T. Business - Confirmed reviews ALL

Rooms were well maintained and comfortable bed. Food was good and timely service.

Customer review rating 0.5/5

Kristy-lee R. Business - Confirmed reviews ALL

Very run down and old hotel. The rooms don’t match the pictures at all. Ended up moving hotels straight away.

Customer review rating 5.0/5

Cheryl C. Families - Confirmed reviews ALL

Friendly staff, great location

Customer review rating 4.0/5

Sinnett F. Business - Confirmed reviews ALL

Decent quality but older style rooms. A lot of traffic noise in front facing rooms

Customer review rating 3.5/5

Katie H. Solo - Confirmed reviews ALL

Breakfast was ridiculously expensive

Customer review rating 5.0/5

Jodie H. Families - Confirmed reviews ALL

Clean facilities, great location comfortable stay

Customer review rating 4.5/5

Peter B. Couples - Confirmed reviews ALL

Reception check in was good and room was excellent

Customer review rating 4.0/5

Nicole W. Business - Confirmed reviews ALL

The room was clean and comfortable. The only issue I had was with the hot water in the shower. It was either scalding hot or freezing cold and the pressure was horrible.

Customer review rating 4.0/5

Duffy K. Business - Confirmed reviews ALL

I came to Newcastle for work. The hotel was lovely, easily navigated and my room was a relaxing place for downtime between working hours.

Customer review rating 4.5/5

Denver H. Couples - Confirmed reviews ALL

welcoming, friendly helpful staff, clean and tidy rooms nice food at the restaurant.

Customer review rating 4.0/5

Cranch J. Couples - Confirmed reviews ALL

The staff were very friendly and we willing to help fix a small tv problem and were always pleasant during any interaction. Exhaust fan in bathroom was very loud, but aside from that room was clean and comfortable for our one night stay.

Other web-users rate our hotel

  • 258 reviews 9.3/10 Location
  • 687 reviews 6/10 Room
  • 592 reviews 8.9/10 Service
  • 9 reviews 9.1/10 WiFi
  • 321 reviews 5.6/10 Comfort
  • 313 reviews 5.4/10 Cleanliness
  • 289 reviews 7.8/10 Food
  • 163 reviews 3.4/10 Amenities

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