Mercure Charlestown 4 stars

Customer review rating (ALL Rating) 4.3/5 769 reviews

Hotel extras

  • ALLSAFE certified

  • Swimming pool

  • Parking available

  • Early check-in/late check-out available

  • On-site dining option, Madison Kitchen + Bar

ALLSAFE approved hotel

Our accommodation(s)

Every one of our rooms offers complimentary high speed wireless internet capability. Additionally, every room can view on a 32 inch full high definition LCD TV, all digital and analogue free to air stations plus complimentary Foxtel channels

Hotel location

Mercure Charlestown

109 Madison Drive

GPS:-32.955011, 151.704792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  769 reviews

TripAdvisor Rating  3.5/5  550 reviews

Very good

Customer review rating 4.0/5

Meg G. Business - Confirmed reviews ALL

2 night stay for work training.

Clean room and friendly staff

Customer review rating 5.0/5

Rodney Business - Confirmed reviews ALL

I was extremely satisfied with my stay at Mercure Charlestown. The room and facilities were really clean, staff was friendly and helpful and the food was good. I will definitley come back.

Compared with others Ive stayed at it was better than most

Customer review rating 4.0/5

James M. Business - Confirmed reviews ALL

Nicely appointed room but bathroom could do with a bit work Cracked tiles and mould in the corner of the showers

Good stay as usual

Customer review rating 5.0/5

Ann D. Families - Confirmed reviews ALL

Always a pleasure to stay here

Room smell

Customer review rating 2.5/5

Dee Business - Confirmed reviews ALL

The room was smell so stale

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Other web-users rate our hotel

  • 171 reviews 9.2/10 Location
  • 559 reviews 6.5/10 Room
  • 489 reviews 9.1/10 Service
  • 22 reviews 2.5/10 WiFi
  • 275 reviews 6.2/10 Cleanliness
  • 241 reviews 8.1/10 Food
  • 133 reviews 9.2/10 Breakfast
  • 120 reviews 3.8/10 Amenities

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