Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,190 reviews

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5 King Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • 300 m walk to Newcastle Beach, 5 minutes walk to CBD

  • Secure underground carparking

  • Onsite restaurant and bar, room service

  • Fitness centre, steam room, spa

  • 4 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Telephone
Fax +61 2 4032 3799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast and dinner 7 days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,190 reviews

TripAdvisor Rating  4.1/5  1,160 reviews

Customer review rating 4.5/5

Philip M. Couples - Confirmed reviews ALL

Friendly staff, close to Beach, good breakfast

Dear Philip, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the convenience of our location, the quality of our breakfast, and the friendliness of our staff. Your kind words are greatly appreciated. Kind Regards, Daniel Novotel Newcastle Beach

Customer review rating 3.0/5

Andrew R. Couples - Confirmed reviews ALL

Dining room staff advised that breakfast was not included in the room rate booked. This required further clarification with the duty manager. Accor program benefits not acknowledged.

Dear Andrew, Thank you for your feedback regarding your recent stay. I apologize for any confusion regarding breakfast inclusion and the acknowledgment of Accor program benefits. Your comments are valuable, and we appreciate your understanding as we strive to improve our guest's experiences. Kind Regards, Daniel Novotel Newcastle Beach

Customer review rating 3.5/5

Jenel N. Couples - Confirmed reviews ALL

On booking the highest room rate for being able to cancel accommodation was quoted. This nearly made me book elsewhere. It was only when I asked if anything cheaper I was then given a lower rate, very sneaky I thought. We have stayed at many Novotels and would have to say not that impressed. It was very clean and had everything in place to be amazing but needs the warmth and genuine greeting of most others

Dear Jenel, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Newcastle Beach. I appreciate your insights, particularly concerning the clarity of our car park signage and the welcome experience. We strive to provide a warm and inviting atmosphere, and I regret that this was not your experience. Regarding our pricing policy, we aim to offer competitive rates, and I am glad that our team was able to assist you in finding a more suitable option. Your comments about our service will be shared with the team to ensure we enhance our guest interactions in the future. We are pleased to hear that you found our facilities clean and well-equipped. Thank you for your valuable feedback. Kind Regards, Daniel Novotel Newcastle Beach

Spacious modern room, close to beach

TripAdvisor rating 5.0/5

KiwiD6 TripAdvisor review

Had a 1 night stay here with a mate. Staff were friendly and quickly changed our room when we discovered the original had been smoked in. Continental breakfast was modest but price was okay, would probably try a nearby cafe next time. Underground car parking was great. Location is handy to the beach and saltwater pools, though most restaurants seemed to be along the boardwalk of the inner harbour (refer Honeysuckle pub and nearby area). The nearby Rustica restaurant is highly recommended. Only thing to improve the room is to install proper blackout curtains. I would stay here again, especially for a beach holiday. If in Newcastle for work or you want a bit more social atmosphere I would probably try one on the Harbourside

Customer review rating 5.0/5

Peter D. Couples - Confirmed reviews ALL

the staff at the Reception were very helpful and professional...helped me with an administrative matter that is really appreciated

Dear Peter, Thank you for your kind words regarding our staff at Reception. We are pleased to hear that their professionalism and assistance with your administrative matter made a positive impact during your stay. We appreciate your feedback and hope to welcome you back soon. Kind Regards, Daniel Novotel Newcastle Beach

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Other web-users rate our hotel

  • 481 reviews 9.5/10 Location
  • 671 reviews 6/10 Room
  • 612 reviews 8.1/10 Service
  • 9 reviews 1.7/10 WiFi
  • 288 reviews 4/10 Cleanliness
  • 180 reviews 9.8/10 Beach
  • 118 reviews 4.8/10 Value
  • 105 reviews 5.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.