Novotel Newcastle Beach Hotel 4.5 stars

Customer review rating 4.4/5 4,995 reviews
Novotel Newcastle Beach
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Some rooms with balcony, many with water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining, weekend High Tea

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Newcastle Beach

5 King Street
2300
newcastle
australia

Tel: +61240323700

Fax: (+61)2/40323799

Contact email

Check-in from 14h00

Check out up to 11h00

  • NEWCASTLE STATION :  NEWCASTLE LINE WATT ST & KING ST

  • By plane

    NEWCASTLE AIRPORT At 25km / 15 miles

  • By train

    NEWCASTLE At 0.4km / 0.25 miles

GPS :-32.929235, 151.784905

Our accommodations

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings. Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

Standard Room with 1 king size bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Harbour View Room 1 king bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

Superior Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

Bistro Dalby

Type of cuisine: Bistro

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family.

Lunch

12:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 165

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,995 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,054 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great staff

Customer review rating 4.4/5

Gerard Business - 25/03/2020 Confirmed reviews ALL

Really helpful staff.

Dear Gerard A., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El-Ghozze Front Office Manager

Short stopover

Customer review rating 4.4/5

Rod H. Couples - 23/03/2020 Confirmed reviews ALL

The motel was excellent in a great position adjacent to beach. The room was great, bed comfy, pillows ggood a huge modern shower, good size tv with foxtel. The bistro area provide a really nice dinner & brilliant brekky.

Dear Rodney H., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Ashley and our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Relaxing

Customer review rating 4.4/5

Deb C. Couples - 23/03/2020 Confirmed reviews ALL

Service was excellent- booking in was quick and organised. Room and view were great. Rain brought us back to the restaurant which was such a good experience. The food was tasty and with great variety.

Dear Deborah C., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially in the current situation we are currently in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Good hotel with excellent staff

Customer review rating 4.4/5

Rob Business - 22/03/2020 Confirmed reviews ALL

The room and location was good, the staff was excellent, but I did feel it was a little too expensive.

Dear Robert G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and constructive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Everything was well-organised staff were excellent

Customer review rating 4.4/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

From reception to the standard of the room to dinner at night it was all of a high-quality. We were extremely satisfied

Dear Philip W., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially during these difficult times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great stay - lovely rooms and great customer service

Customer review rating 4.4/5

Gary Business - 16/03/2020 Confirmed reviews ALL

Really nice reception staff who checked us in quickly and explained how the wifi worked, breakfast times etc. Rooms were spacious, clean and comfortable. We had a business meeting the next day and it was absolutely fine for us to leave belongings behind reception for most of the day too. Location is nice for either a walk into town or along the beach.

Dear Gary H., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

We were treated very special.

Customer review rating 4.4/5

Beth Couples - 16/03/2020 Confirmed reviews ALL

I had a call from a member of staff just the day before to ask if I had any requests. Upon that I mentioned it was our Ruby Wedding Anniversary. I have been a Accor member the past 5 years. Upon an attached arrival we had been upgraded to harbor view and had a bottle of bubbly with a Happy Anniversary balloon attached. Thankyou for making our stay so memorable. Ps. Our dinner at Dalby was lovely and the food beautifully cooked.

Dear Beth M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Always good service

Customer review rating 4.4/5

Edward S. Solo - 15/03/2020 Confirmed reviews ALL

Streamlined and efficient

Dear Edward S., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Darcy and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El-Ghozze Front Office Manager

Good stay

Customer review rating 4.4/5

K Business - 14/03/2020 Confirmed reviews ALL

Pleasant, great staff.

Dear Kyle P., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Jessie and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Good Staff

Customer review rating 4.4/5

Jenny Couples - 12/03/2020 Confirmed reviews ALL

Second time staying at this hotel. Wasn't overly impressed with reception area, considered too many distractions. As the soccer team was in town, the front desk was covered in fake grass, stuck on soccer balls etc, as I am sure this was great for the soccer teams a little tacky for my taste. Shelves of unimpressive sales items. Being a visitor, nothing available for town attractions. No information in room, no pens, no writing paper. Must say reception staff, very friendly and efficient. Paid for upgrade, which was average. We were advised the main st being Hunter would be interesting. It was terrible, quiet, homeless people sitting outside shops, graffiti on walls. Was just hoping for a better experience as I know the street situation is out of your control. We were very lucky we had a friend who had opened a restaurant in the area, so that was a lovely experience catching up with him. Would I come to Newcastle again, probably not.

Dear Janette F., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I have passed on all your feedback to upper management. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah El-Ghozze Front Office Manager

Good stay

Customer review rating 4.4/5

Anonymous Business - 12/03/2020 Confirmed reviews ALL

Clean Good facilities Close to waterfront and light rail Conference facilities - good set up, roomy, variety of food

Dear Rosina G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Spoilt by staff !!

Customer review rating 4.4/5

Julie C. Business - 12/03/2020 Confirmed reviews ALL

Once again I was treated like a VIP - it was short stay but I was made very comfortable thank you to the expert team

Dear Julie c., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Anya and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abvdallah EL-Ghozze Front Office Manager

Beautiful View

Customer review rating 4.4/5

Alex H. Couples - 11/03/2020 Confirmed reviews ALL

While the room had a beautiful view, in the booking process, we had mentioned it was our wedding night, however the room had no such feeling. Despite being promised complimentary sparkling wine and chocolates in the room, no such services were available or offered. Very Disappointing for what we hoped would be a memorable stay on a memorable night.

Dear Alex H., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Warm reception, great location

Customer review rating 4.4/5

G. B. Couples - 11/03/2020 Confirmed reviews ALL

We had a delightful one night stay and will be back some time The room we had was in a great spot with a pleasant outlook The glassware could have been cleaner in the current environment

Dear B. G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El-Ghozze Front Office Manager

Well located and enjoyed the stay.

Customer review rating 4.4/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Great reception and made to feel welcome, Great room, Unfortunately didn't have the opportunity to use the restaurant or other facilities

Dear Robert W., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Not as good as it used to be!

Customer review rating 4.4/5

Heidi Couples - 10/03/2020 Confirmed reviews ALL

We have been back to this hotel every year for years now and this time although Darcy a wonderful employee there helped make the stay a lot better it was still disappointing in we had to change rooms 4 times, we had paid for a superior king room and were put into a tiny dog box of a room twice we didn’t even realise such awful rooms existed in this hotel. And when we tried for a third time the room was shabby needed a paint job and the fridge was actually hot, so the lovely Darcy changed our room again, which was much appreciated. But the hotel is run down a lot the paint work the carpet needs a refresh desperately. We like staying here as it is so close to the beach and ocean pool, but for the price - 4 nights at $1000. It is a stretch for being so run down now, not sure if we will return unless changes are made..

Dear Heidi I., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Ok

Customer review rating 4.4/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

I have been a long term customer of Novatel King St Newcastle however I have noticed a decline in the cleanliness, quality and service over the last few months. On the last two occasions the TV in my room has not worked, the carpet has appeared soiled, previously a bottle of water (or wine) was provided on arrival- my last visit I paid for two small bottles of water in the absence of cold water being provided, the menu is tired and the breakfast food is generally lacking taste.

Dear Susan H., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah El-Ghozze Front Office Manager

It was a good experience

Customer review rating 4.4/5

Anthony S. Business - 10/03/2020 Confirmed reviews ALL

The bed was comfortable and the location was great

Dear Anthony S., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Excellent stayexcell

Customer review rating 4.4/5

Tina C. Friends - 10/03/2020 Confirmed reviews ALL

Excellent no complaints

Dear Tina c., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Good overall stay but?

Customer review rating 4.4/5

John A. Business - 09/03/2020 Confirmed reviews ALL

Great location and well connected to Newcastle city, including restaurants, beaches, walks and sites.

Dear John A., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager
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