Novotel Newcastle Beach Hotel 4.5 stars

Customer review rating 4.4/5 5,437 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Newcastle Beach
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Some rooms with balcony, many with water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining, weekend High Tea

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Outdoor tennis court (Nearby)Paying
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)Paying
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Newcastle Beach

5 King Street
2300
newcastle
australia

Tel: +61240323700

Fax: (+61)2/40323799

Check-in from 14h00

Check out up to 11h00

  • NEWCASTLE STATION :  NEWCASTLE LINE WATT ST & KING ST

  • By plane

    NEWCASTLE AIRPORT At 25km / 15 miles

  • By train

    NEWCASTLE At 0.4km / 0.25 miles

GPS :-32.929235, 151.784905

Our accommodation(s)

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings. Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Harbour View Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Balcony Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior Family Room 1 Queen and 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior Family Room with Bath 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)
Rooms

Our restaurants and bars

Bistro Dalby

Type of cuisine: Bistro

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast and dinner 7 days a week.

Menu (PDF)

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 165

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,437 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,077 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Convenient and comfortable

TripAdvisor rating 4.0/5

jmmj1204 16/01/2021 TripAdvisor review

This was our first visit to Newcastle for many a year and were very surprised by the amount of progress and development being undertaken around the CBD. The Novotel is well placed to visit the city and wharf areas especially with the fabulous light rail in operation.

Location, but age is showing

TripAdvisor rating 4.0/5

rwwn Business - 16/01/2021 TripAdvisor review

As always, the staff continue to excel here. Unfortunately, the premises are starting to show signs of deterioration with some lights not working, cracked floor tiles, and poor aircon. On the other hand, the location is brilliant with a short walk to beaches, restaurants, and entertainment.

Not following Covid Safe practices

Customer review rating 4.4/5

Anjul Families - 15/01/2021 Confirmed reviews ALL

I rate this experience this 1 because of two reasons 1. No sanitizer in auto dispensers near reception or on floors. I asked reception twice to make things work. But I believe this property is not taking Covid seriously thus doesn't care to provide sanitizer which is basics expected from any business 2. Room cleanliness was compromised specially used strained toilet rolls were there when I checkedin

Great Location

Customer review rating 4.4/5

Stewart L. Couples - 15/01/2021 Confirmed reviews ALL

Great location to beach, friendly staff, lovely hotel

Dear Stewart L., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El-Ghozze Front Office Manager

Where is the Manager????

Customer review rating 4.4/5

Anonymous Business - 14/01/2021 Confirmed reviews ALL

Unable to contact manager when things go wrong

Customer review rating 4.4/5

Mark H. Business - 14/01/2021 Confirmed reviews ALL

As a long time Accor Gold Member this was the first time in 10 years that I did not receive an upgrade at this Hotel or any other Accor Hotel. When I asked I was told they were busy and not offered any other concession to offset. When I asked for this I was simply told NO. The room itself had a broken ironing board that had to be replaced, a phone that rang engaged continually so I had to go back to reception to get help and the shower would not hold the hot water in the morning consistently often slipping back to cold. Very disappointing!!

Pleasant Stay

Customer review rating 4.4/5

Gary F. Families - 13/01/2021 Confirmed reviews ALL

All your stay were friendly and helpful.

Nice and clean Hotel

TripAdvisor rating 4.0/5

tarekg521 11/01/2021 TripAdvisor review

we stayed for 2 days , the service was excellent but the breakfast was not that good . we tried to cancel but they said it is part of the package . Customer services are great and very helpful . Not far from beach

Enjoyable stay

Customer review rating 4.4/5

Anna M. Couples - 09/01/2021 Confirmed reviews ALL

We found the staff at Novotel to be very friendly and helpful. the room was fresh and comfortable. All our needs were met for our stay.

Dear Ian M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great service, thank you

Customer review rating 4.4/5

Greg Business - 07/01/2021 Confirmed reviews ALL

Well looked after, facilities clean and dining room access handled well.

Dear Gregory S., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

We were a little disappointed that housekeeping did not turn up until about 2pm to refresh towels, make beds etc. I asked them to return later and she said they'd be going home. What?

Customer review rating 4.4/5

Susi S. Families - 02/01/2021 Confirmed reviews ALL

Pretty good, except for the zero housekeeping on 24th Dec

Great Location, Well worth it

TripAdvisor rating 4.0/5

Liqamanaga 01/01/2021 TripAdvisor review

Location was fantastic, easy to access the rest of the area by road, easy to access via Tram. Check in was not as quick as other properties due to a system malfunction, however the cleanliness and amenities were as expected. There was a gentleman buy the name of JAMES in the late evening that was most helpful and easily went above and beyond to ensure the hiccup we came across was rectified quickly and easily. Would be happy to stay there again.

Relaxing and comfortable stay in a great location!

Customer review rating 4.4/5

Michelle J. Couples - 30/12/2020 Confirmed reviews ALL

After having an unwelcoming check-in and then arrival to a sub-standard room (not for a sub-standard rate either!) at another Newcastle Hotel, with no offer of apology or rectification of the issue, we quickly found ourselves in the stressful position of being without a room for the night, and so took a chance for availability at Novotel Newcastle Beach. We were pleasantly surprised to be catered for immediately. Sheer luck for this busy time of year, however the customer service was friendly, professional and HOSPITABLE! The hotel and room were impeccable and the close proximity to the beach is a real treat! Thankyou for such a lovely stay.

Dear Michelle J., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great new menu in restaurant, close to bars and other restaurants

Customer review rating 4.4/5

Mark F. Couples - 29/12/2020 Confirmed reviews ALL

Great room, great experience again. Our 5th stay and Abdallah and Anya always look after us.

Dear Mark, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Very good stay

Customer review rating 4.4/5

Roman Families - 28/12/2020 Confirmed reviews ALL

Staff very friendly

Dear Md Ataur, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Very comfortable

Customer review rating 4.4/5

Fr… Couples - 25/12/2020 Confirmed reviews ALL

Lovely stay after a terrible start to the holiday season and it was refreshing to have such outstanding customer arrive upon our arrival snd departure from Dave ( I believe he was in night shift?)

Dear Fouad E., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Dave and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager
Customer review rating 4.4/5

Mark S. Families - 24/12/2020 Confirmed reviews ALL

The hotel location was great. A pool would have been nice to be able to use. The lobby and dining areas were not very appealing. We found a sprite bottle and a nuggets container on the floor in our room where the kids had pushed the bed slightly, which makes you question how well the rooms were cleaned. We paid over 800 dollars for 2 nights, which at that price, you would think the rooms could be cleaned properly.

Dear Mark s., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have passed on your comments to my Executive Housekeeper and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah El-Ghozze Front Office Manager

Sand flies everywhere

Customer review rating 4.4/5

Norman Families - 22/12/2020 Confirmed reviews ALL

Spent the whole night killing sand flies

Dear Norman C., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have passed on your feedback to my Executive Housekeeper and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manger

Great Stay

Customer review rating 4.4/5

David Families - 22/12/2020 Confirmed reviews ALL

The room was great and the service fantastic. The only issue was the bathroom had a toilet seat that was not aligned properly.

Dear David F., Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the inconvenience you experienced with regards to a misaligned toilet seat and have passed your comments on to our Maintenance Manager. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Great Service

Customer review rating 4.4/5

Fielding S. Business - 21/12/2020 Confirmed reviews ALL

We arrived late after a few hours drive and the check in staff were extremely friendly and helpful. My partner and I were both talking about how it helped after a long trip to be greeted with such friendly staff and an easy check in.

Dear Fielding, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

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