Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,178 reviews

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Novotel Newcastle Beach - Image 1
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Novotel Newcastle Beach - Image 4
5 King Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • 300 m walk to Newcastle Beach, 5 minutes walk to CBD

  • Secure underground carparking

  • Onsite restaurant and bar, room service

  • Fitness centre, steam room, spa

  • 4 naturally lit event and function spaces

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Harbour View Room 1 King Bed

Photo out of - Superior Harbour View Room 1 King Bed

Enjoy views from floor-to-ceiling windows of Newcastle Harbour & Nobby's Headland & Stockton in the distance. Experience ultimate comfort with a king bed (twin on request) & Novotel's Live N Dream bedding for a perfect night's sleep.

  • Views:

    Harbour view

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Harbour view
See availabilities

Family & Group Ready! Spacious room with two comfortable double beds, large windows, high-speed internet, TV, tea/coffee, and private bathroom. Perfect for your Newcastle getaway!

  • Views:

    City View or Courtyard View

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Music TV channels
  • Pay per view moviesAdditional charge
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Slippers
  • Trouser pressAdditional charge

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Telephone
Fax +61 2 4032 3799
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 88 rooms
  • 4 rooms for people with reduced mobility
  • 6 family rooms
  • 14 connecting rooms
  • 88 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

6 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Fitness center

  • On site
  • On site
  • Indoor parking
  • Private
  • 64 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 21.45 € 35 AUD Per day

Services & equipment

  • Intercom
  • TESLA recharging units

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Electronic Car Charger

Additional charge

5 King Street, 2300 Newcastle, Australia

GPS:-32.929235, 151.784905

Parking information

  • On site
  • Indoor parking
  • Private
  • 2 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 18.38 € 30 AUD Per day

Services & equipment

  • Electric car recharging units 7 kVA

Accessibility

  • Elevators

Bistro Dalby

Photo out of - Bistro Dalby

Experience Bistro Dalby, Novotel Newcastle Beach's contemporary modern dining restaurant, open 7 days for breakfast and dinner. Our menus offer an eclectic range of fresh and healthy dishes ensuring there's something to satisfy every palate.

Cooking style
Bistro
Capacity
40
Accessibility
Accessible service
5 King Street, 2300 Newcastle, Australia
Telephone +61 2 4032 3717
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Experience Bistro Dalby, Novotel Newcastle Beach's contemporary modern dining restaurant, open 7 days for breakfast and dinner. Our menus offer an eclectic range of fresh and healthy dishes ensuring there's something to satisfy every palate.

We welcome all guests to our bar from 3pm-10pm daily to enjoy a range of drinks and snacks. Our happy hour runs from 3pm-6pm 7 days a week and features discounted beverages.

Start your Newcastle day right! Enjoy a full buffet breakfast daily at Novotel Newcastle Beach. Indulge in hot dishes & continental favourites for a perfect start to your getaway.

Travelling should not come at the expense of health and wellbeing. At Novotel Newcastle Beach, workouts are easy. Slot in some early morning training at our fully equipped gym steam room and change room facilities.

With a beautiful location and modern event facilities, Novotel Newcastle Beach provides the perfect setting for Newcastle weddings, catering for up to 100 guests seated (plus bridal party) or 120 in cocktail style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,178 reviews

Customer review rating 4.5/5

Michael A. Couples - Confirmed reviews ALL

Dear Michael, Thank you for the review of your stay at Novotel Newcastle Beach. We are glad that you enjoyed your stay and look forward to welcoming you back. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 3.0/5

Michael C. Business - Confirmed reviews ALL

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive feedback and I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Ross K. Couples - Confirmed reviews ALL

Dear Ross, We very much appreciate your comments regarding your time at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Caleb whom welcomed you to the hotel as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 3.5/5

Heather C. Couples - Confirmed reviews ALL

Dear Heather, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your kind words regarding the team, with them. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Cooper B. Business - Confirmed reviews ALL

Dear B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and we are delighted you enjoyed your time with us. Thank you again for sharing your experience when visiting Newcastle and we hope to welcome you back again. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Dear Michael, Thank you for the review of your stay at Novotel Newcastle Beach. We are glad that you enjoyed your stay and look forward to welcoming you back. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 3.0/5

Michael C. Business - Confirmed reviews ALL

I was booked in a King Room, however the bed was not a King - it was two single beds pushed together with one being higher than the other so a massive bump down the middle of the bed.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive feedback and I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Ross K. Couples - Confirmed reviews ALL

On check in, the guy that checked us in was great. Genuinely interested in our stay. Understood our needs for the few days and made some great recommendations of we much we pretty much did as suggested, and had a great time. That really was the best part of our stay taking nothing away from the facilities and room.

Dear Ross, We very much appreciate your comments regarding your time at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Caleb whom welcomed you to the hotel as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 3.5/5

Heather C. Couples - Confirmed reviews ALL

We enjoy our regular stays and appreciate all the warm hospitality. We are however very concerned about the highly perfumed cleaning products used in and around the lifts and in the bathrooms. Using these products in the lifts and bathrooms which are confined spaces, presents health concerns for guests with respiratory conditions. This could also be an OHandS issue for both guests and your staff. When we made enquiries with the chemical companies, we were told that added perfumes to cleaning products are not necessary at all for the cleaning process and are only added to for “fragrance”.

Dear Heather, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your kind words regarding the team, with them. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Cooper B. Business - Confirmed reviews ALL

I had a wonderful stay at Novotel Newcastle. The hotel was extremely comfortable, with clean, modern rooms and very comfortable beds that made it easy to relax after a day out. One of the best things about this hotel is its fantastic location. It's just a short walk to the beach, making it perfect for morning strolls or spending time by the water. There are also plenty of great restaurants nearby, offering a wide range of dining options, so finding somewhere nice to eat was never a problem. The staff were friendly and welcoming, and the overall atmosphere of the hotel was relaxing and enjoyable. I would highly recommend Novotel Newcastle to anyone looking for a comfortable stay in a convenient location close to the beach and excellent dining options. I would definitely stay here again.

Dear B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and we are delighted you enjoyed your time with us. Thank you again for sharing your experience when visiting Newcastle and we hope to welcome you back again. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Erica W. Families - Confirmed reviews ALL

Always lovely staying at the Novotel Newcastle Beach. Stay always very friendly and helpful. Hotel is always clean and tidy. Love how close it is to the beach for evening walks.

Dear Erica, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our members. We certainly agree that we are fortunate to have some great oceanside walks around us. Thank you again for sharing your experience, and we look forward to seeing you next time. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

John F. Couples - Confirmed reviews ALL

Highly recommended from every aspect.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially housekeeping as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Anthony C. Friends - Confirmed reviews ALL

Great position . One minute walk to beach , staff very friendly and nice. I enjoyed my stay there immensely.

Dear Anthony, Thank you for the great review of your time at Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your comments with our team, especially Caleb and Paula. We are glad that you enjoyed your stay and look forward to welcoming you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Paul M. Couples - Confirmed reviews ALL

Just a one-night stay whilst travelling, found the room to be clean and tidy, though the towels could have been bigger they are rather small.

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our members. I will share your comments with our team, especially Brendan as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope to see you again when next visiting Newcastle. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 3.5/5

Gregory F. Families - Confirmed reviews ALL

I found that the original suite assigned to us was more like being sent to a dungeon. It was clean but extremely tired. The tv was stuck to the wall and the chaise faced away from the tv. The bathroom needs a good scrub. “Thankfully there were two doves cooing on the ledge outside the window which kept us awake from 5 am. And thankfully your staff were able and happy to move us to a quieter room. As an Accor member I feel that the Novotel at Newcastle has little or no respect for our loyalty.

Dear Gregory, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive feedback from our members. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I will share your feedback with the team, as I am sure it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Adam H. Families - Confirmed reviews ALL

Holiday

Dear Adam, Thank you for the review of Novotel Newcastle Beach. We are glad that you and your family enjoyed your stay and hope to welcome you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Linda S. Solo - Confirmed reviews ALL

I always have a relaxing and comfortable stay at Novatel Newcastle Beach.

Dear Linda, We very much appreciate your comments regarding your time at Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from a return guest. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experiences, and we look forward to welcoming you back in October. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Wendy B. Couples - Confirmed reviews ALL

Perfect

Dear Wendy, Thank you for the review of Novotel Newcastle Beach. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.0/5

Ashlen F. Couples - Confirmed reviews ALL

The room was very small for a 4-star hotel but having a view of the ocean and privacy was a fair trade-off. I wouldn't be inclined to come back but it was an acceptable stay the first time.

Dear Ashlen, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 2.0/5

Jeffrey B. Business - Confirmed reviews ALL

Lobby looks like a construction site with no change in last month. Breakfast never changes.

Dear Jeffrey, Thank you for taking the time to share feedback of your recent stay at Novotel Newcastle Beach. It is only through feedback such as yours that we are able to improve upon the service that we provide to our guests. It was disappointing to read of your experience, especially the confusion on check-in with the mix-up of the bookings made by your booking agent. We have commenced some enhancement works within the hotel lobby including a new dedicated hotel bar. I will share your other comments with the staff, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Christine C. Couples - Confirmed reviews ALL

As this is my 4th visit I found it an enjoyable stay. The staff are good, friendly & efficient & the beds in our room were extremely comfortable. I was pleased to see the bistro menu had changed slightly which was good but a bit disappointed "happy hour" no longer had discounted cocktails. Overall though a great place to stay.

Dear Christine, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from a return guest. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Newcastle Beach again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.0/5

Casey A. Business - Confirmed reviews ALL

Business trip

Dear Casey, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Anthony H. Solo - Confirmed reviews ALL

Relaxing

Dear Anthony, Thank you for the review of your time at Novotel Newcastle Beach. We are glad that you enjoyed your stay and hope to see you again soon. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.0/5

Cheryl W. Families - Confirmed reviews ALL

Comfy rooms. Nice bathrooms. Well set out. No mini bar and limited products available at the desk for purchase. They did do a good take away coffee in the restaurant. Also were kind enough to put the two rooms I booked together.

Dear Cheryl, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Jane A. Couples - Confirmed reviews ALL

Amazing staff, the restaurant is very good and a great location

Dear Jane, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Newcastle Beach

Other web-users rate our hotel

  • 523 reviews 9.3/10 Location
  • 677 reviews 5.7/10 Room
  • 601 reviews 8.2/10 Service
  • 6 reviews 0/10 WiFi
  • 299 reviews 3.8/10 Cleanliness
  • 178 reviews 9.7/10 Beach
  • 137 reviews 5.2/10 Value
  • 131 reviews 5.9/10 Breakfast

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