Due to personal reasons I had to extend my stay and I thank all staff that made this possible and extended me condolences. I especially would like to thank Janya at reception who went our of her way and left a condolence card at my room which was greatly appreciated. Janya also showed genuine compassion and when out of her when extending my stay and during the rest of my stay. With the excellent service by all staff, I look forward to returning to Newcastle Novotel for my next stay. Peter K.

Walking distance to many great beaches and restaurants

Quite

good

As a gift to dear friends who live in country NSW I booked them a 2 night stay. The location meant that “walkability” to venues & great Newcastle scenic walks were a great bonus. I ensured that the booked room had a view of the harbour which was greatly appreciated by my friends.

We enjoyed the experience and the staff and chef in the restaurant really made up welcome with their fantastic meal at 8 pm because we were on a late flight into Newcastle.

The Novotel is super clean, has lovely staff and couldn’t be located better for Newcastle.

We were greeted by very friendly staff . We were upgraded to room 426 it had a balcony overlooking the beach which was very nice. My husband and li enjoyed a glass of wine and a cheese platter sitting on the balcony enjoying the View of the beach. Breakfast was also very nice. An enjoyable night stay.

The hotels location is fantastic and the staff are so helpful and accommodating. Will definitely be staying there again because of the staff and service I received.

Novatel Newcastle Beach is a good hotel, especially for business travelers. Plenty of places to eat and drink around, good for a morning walk. Only thing I could suggest to the management would be to wash the windows. Being close to the beach, I understand they will get dirty quickly. The external windows were very dirty, to point that I ended up closing the curtains so I could not see them. I watched a guy swinging from a nearby hotel washing windows and hoped he would come to this one next. The only blemish on a very good stay.

Room upgrade was as described. Water Views. Staff were helpful and friendly especially the lady in the restaurant. Nothing was a problem for her. The staff as a whole were very helpful.

The location was great however we were very disappointed in the location of our room. We stayed I'm room 216 and we had a baby in a pram which was clear from our booking and check in. To get to our room we had to go through multiple small doors which made manoeuvring the pram very difficult. We also noticed when we walked past to our room the kitchen door was frequently open and it looked untidy.

The staff have been great especially at the bistro. My only issue was with the ventilation in the room, it wasn't comfortable with the AC on and much rather prefer to have more windows to allow fresh air in.

Friendly staff, including James, eager to help in any way made this a great stay and place to return to.

Food was ok. Room service and foh staff super efficient and helpful. Left an item behind and once contacted the hotel it wa found and returned. Only way it could have been better was the staff being proactive about returning my stuff.