Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,092 reviews

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5 King Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • Some rooms with balcony and partial water views

  • WiFi, work space, movies, room service and mini bar to order

  • Modern Australian dining

  • Modern fitness centre, steam room, spa

  • 4 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Telephone
Fax +61 2 4032 3799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast 7 days and dinner 6 nights a week (closed Sunday night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,092 reviews

TripAdvisor Rating  4.1/5  1,156 reviews

Customer review rating 2.0/5

Reinhold L. Families - Confirmed reviews ALL

Great location, average stay. Room was dirty. Carpets weren’t clean, rubbish found behind couch.

Dear Reinhold, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will be sure to pass your feedback regarding the cleanliness and the carpets to the relevant department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Novotel Newcastle Beach

Customer review rating 2.0/5

Colin B. Couples - Confirmed reviews ALL

Room problem Bathroom sink Bar fridge not properly cleaned Lounge underling torn and hanging Not a good look

Dear Colin, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pass you feedback regarding the bathroom, fridge and the lounge to the relevant departments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Novotel Newcastle Beach

Customer review rating 1.5/5

Walter J. Business - Confirmed reviews ALL

Tired rooms. Bathroom was mouldy around the corners and shampoo/soap dispensers. Window was broken and did not fully seal closed, hence let in noise and very cold draft/wind. Carpet needed to be properly cleaned as was stained and furniture fittings were very dusty and some were not even plugged in

Dear Walter, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we will take your feedback on regarding the window, bathroom, cleanliness and the carpet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Novotel Newcastle Beach

Customer review rating 4.5/5

Sharon K. Families - Confirmed reviews ALL

Great location, lively hotel

Customer review rating 4.0/5

Allison P. Couples - Confirmed reviews ALL

The hotel is in walking distance to the beach, restaurants, transport and many amazing walks. Great staff who attend to your needs as requested.

Dear Allison, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Novotel Newcastle Beach

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Other web-users rate our hotel

  • 471 reviews 9.6/10 Location
  • 654 reviews 5.9/10 Room
  • 600 reviews 8.2/10 Service
  • 8 reviews 1.9/10 WiFi
  • 275 reviews 3.5/10 Cleanliness
  • 174 reviews 9.8/10 Beach
  • 118 reviews 6.1/10 Breakfast
  • 102 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.