Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,198 reviews

Best price
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Novotel Newcastle Beach - Image 1
Novotel Newcastle Beach - Image 2
Novotel Newcastle Beach - Image 3
Novotel Newcastle Beach - Image 4
5 King Street, 2300 NEWCASTLE, Australia

Description

Hotel extras

  • 300 m walk to Newcastle Beach, 5 minutes walk to CBD

  • Secure underground carparking

  • Onsite restaurant and bar, room service

  • Fitness centre, steam room, spa

  • 4 naturally lit event and function spaces

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Harbour View Room 1 King Bed

Photo out of - Superior Harbour View Room 1 King Bed

Enjoy views from floor-to-ceiling windows of Newcastle Harbour & Nobby's Headland & Stockton in the distance. Experience ultimate comfort with a king bed (twin on request) & Novotel's Live N Dream bedding for a perfect night's sleep.

  • Views:

    Harbour view

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Harbour view
See availabilities

Family & Group Ready! Spacious room with two comfortable double beds, large windows, high-speed internet, TV, tea/coffee, and private bathroom. Perfect for your Newcastle getaway!

  • Views:

    City View or Courtyard View

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Music TV channels
  • Pay per view moviesAdditional charge
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Slippers
  • Trouser pressAdditional charge

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Telephone
Fax +61 2 4032 3799
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 88 rooms
  • 4 rooms for people with reduced mobility
  • 6 family rooms
  • 14 connecting rooms
  • 88 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

6 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Fitness center

  • On site
  • On site
  • Indoor parking
  • Private
  • 64 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 21.82 € 35 AUD Per day

Services & equipment

  • Intercom
  • TESLA recharging units

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Electronic Car Charger

Additional charge

5 King Street, 2300 Newcastle, Australia

GPS:-32.929235, 151.784905

Parking information

  • On site
  • Indoor parking
  • Private
  • 2 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 18.70 € 30 AUD Per day

Services & equipment

  • Electric car recharging units 7 kVA

Accessibility

  • Elevators

Bistro Dalby

Photo out of - Bistro Dalby

Experience Bistro Dalby, Novotel Newcastle Beach's contemporary modern dining restaurant, open 7 days for breakfast and dinner. Our menus offer an eclectic range of fresh and healthy dishes ensuring there's something to satisfy every palate.

Cooking style
Bistro
Capacity
40
Accessibility
Accessible service
5 King Street, 2300 Newcastle, Australia
Telephone +61 2 4032 3717
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Experience Bistro Dalby, Novotel Newcastle Beach's contemporary modern dining restaurant, open 7 days for breakfast and dinner. Our menus offer an eclectic range of fresh and healthy dishes ensuring there's something to satisfy every palate.

We welcome all guests to our bar from 3pm-10pm daily to enjoy a range of drinks and snacks. Our happy hour runs from 3pm-6pm 7 days a week and features discounted beverages.

Start your Newcastle day right! Enjoy a full buffet breakfast daily at Novotel Newcastle Beach. Indulge in hot dishes & continental favourites for a perfect start to your getaway.

Travelling should not come at the expense of health and wellbeing. At Novotel Newcastle Beach, workouts are easy. Slot in some early morning training at our fully equipped gym steam room and change room facilities.

With a beautiful location and modern event facilities, Novotel Newcastle Beach provides the perfect setting for Newcastle weddings, catering for up to 100 guests seated (plus bridal party) or 120 in cocktail style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,198 reviews

Customer review rating 4.0/5

Joseph E. Y. Friends - Confirmed reviews ALL

Dear Joseph, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our fellow Heartists. I will share your comments with our team, especially Housekeeping as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

V. D. V. Business - Confirmed reviews ALL

Dear V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shawn De Alwis

Customer review rating 4.0/5

Tanya L. Business - Confirmed reviews ALL

Dear Tanya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shawn De Alwis

Customer review rating 4.5/5

Michael W. Families - Confirmed reviews ALL

Dear Michael, We very much appreciate your comments regarding your recent stay with us at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our members. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Rick V. D. Z. Couples - Confirmed reviews ALL

Dear Rick, Thank you for the great review of your time at Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience and we look forward to welcoming you back for your next holiday in Newcastle. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Dear Joseph, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our fellow Heartists. I will share your comments with our team, especially Housekeeping as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

V. D. V. Business - Confirmed reviews ALL

Great professional service!

Dear V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shawn De Alwis

Customer review rating 4.0/5

Tanya L. Business - Confirmed reviews ALL

Staff are lovely. Room and facilities are fine.

Dear Tanya, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shawn De Alwis

Customer review rating 4.5/5

Michael W. Families - Confirmed reviews ALL

Friendly staff at check in, manager very kind. Short notice so no diamond amenities however a room upgrade of sorts.

Dear Michael, We very much appreciate your comments regarding your recent stay with us at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our members. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Rick V. D. Z. Couples - Confirmed reviews ALL

Our room was spacious and the staff were friendly and very helpful. We enjoyed some lovely meals in the restaurant.

Dear Rick, Thank you for the great review of your time at Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience and we look forward to welcoming you back for your next holiday in Newcastle. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Ellen D. Families - Confirmed reviews ALL

Love staying here - so close to everything and perfect for an early morning swim. Delicious dinner in the restaurant.

Dear Ellen, We very much appreciate your comments regarding your time at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from a regular guest. I will share your comments with our team, and we certainly look into alternative EV charging solutions. Thank you again for sharing your experience, and we look forward to welcoming you back for your next stay. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 2.5/5

Jia H. C. Friends - Confirmed reviews ALL

Was rather underwhelmed by the experience for a 4.5 star hotel. First night had 4-5 moths in the room and found a used dirty toothbrush in the bathroom. Receptionist helped to change room the next day. The next room had an empty shower gel bottle and had to organise for top up. Last day was slightly better. Receptionist helped to set up a temporary workstation for me at the bistro after I checked out, I'm grateful for that.

Dear Jia H., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your or our expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback has been discussed directly with our Housekeeping team, and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you and welcome you back again. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Scott W. Business - Confirmed reviews ALL

Regular visitor and always great service

Dear Scott, Thank you for the review of your time at Novotel Newcastle Beach. We are always delighted to welcome you back and look forward to seeing you on your next visit. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Michael K. Couples - Confirmed reviews ALL

Great service and very clean Rooms

Dear Michael, Thank you for the great review of your time at Novotel Newcastle Beach. We are delighted that you enjoyed your stay with us, and hope to welcome you back in the future. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Alfred F. Business - Confirmed reviews ALL

We stayed in Novotel Newcastle beach for business and thoroughly enjoyed our stay. The staff were professional and friendly and the location was perfect. Spa/pool was under maintenance at the time of our stay, but the weather was perfect enough that the Ocean Baths were a great substitute. The team on breakfast buffet always greeted us with enthusiasm and latte's and mocha's really hit the spot. Concierge gave us a late check out upon request last minute (12hours before check out) which we were incredibly grateful for.

Dear Alfred, Thank you very much for feedback from your recent stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

David N. Friends - Confirmed reviews ALL

modern property at the top end of town near the beach. Large well-appointed rooms and good breakfast.

Dear David, Thank you for the review of your time at Novotel Newcastle Beach. We are glad that you enjoyed your stay with us and hope to welcome you back again. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

David T. Families - Confirmed reviews ALL

Stayed overnight and all went well

Dear Guest, Thank you for the review of your stay at Novotel Newcastle Beach. We are glad that you and your family enjoyed your stay with us and hope to see you again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Sharon W. Friends - Confirmed reviews ALL

Room was clean Staff very friendly

Dear Sharon, Thank you for the review of your time at Novotel Newcastle Beach. We are glad that you enjoyed your stay and hope to see you again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Malcolm W. Solo - Confirmed reviews ALL

My stay was part of a vacation. The proximity of the Newcastle Beach light rail stop was convenient. I found the breakfast and dinner menu very enjoyable and of a high standard. All the staff were helpful and friendly

Dear Malcolm, We very much appreciate your comments regarding your week-long stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback and I will share your comments with our team, especially the Food & Beverage team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Julie M. Couples - Confirmed reviews ALL

Fabulous! All staff were very friendly and helpful nothing was a problem.

Dear Julie, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our members. I will share your comments with all our team members as I am sure that this feedback will serve as an encouragement to them. Thank you again for sharing your experience, and we look forward to welcoming you back in a few days. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 5.0/5

Teena B. Couples - Confirmed reviews ALL

Lovely front reception staff and exceptional restaurant staff

Dear Teena, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback from our long-standing Accor members. I will share your comments with our team, especially Claire, Tammy and Caleb as I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope to welcome you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.0/5

Helen S. Business - Confirmed reviews ALL

The staff were very helpful with all my requests. I give them a 10. However, the routine items provided in the room were very limited. I was on a business trip. It was disappointing the room did not have simple items like quality tea bags and slippers. Even toilet papers were limited. The door magnetic stopper was broken.

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive feedback. I will share your comments regarding your room with our Housekeeping & Maintenance team as I am sure that this feedback will serve as an encouragement to them. Thank you again for sharing your experience, and we hope to welcome you back again. Sincerely, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Michael A. Couples - Confirmed reviews ALL

All staff are very lovely and friendly. Make you feel welcome. We enjoyable.our stay

Dear Michael, Thank you for the review of your stay at Novotel Newcastle Beach. We are glad that you enjoyed your stay and look forward to welcoming you back. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 3.0/5

Michael C. Business - Confirmed reviews ALL

I was booked in a King Room, however the bed was not a King - it was two single beds pushed together with one being higher than the other so a massive bump down the middle of the bed.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive feedback and I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Customer review rating 4.5/5

Ross K. Couples - Confirmed reviews ALL

On check in, the guy that checked us in was great. Genuinely interested in our stay. Understood our needs for the few days and made some great recommendations of we much we pretty much did as suggested, and had a great time. That really was the best part of our stay taking nothing away from the facilities and room.

Dear Ross, We very much appreciate your comments regarding your time at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Caleb whom welcomed you to the hotel as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again. Kind Regards, Rebecca Davis General Manager Novotel Newcastle Beach

Other web-users rate our hotel

  • 518 reviews 9.3/10 Location
  • 679 reviews 5.7/10 Room
  • 614 reviews 8.2/10 Service
  • 5 reviews 0/10 WiFi
  • 304 reviews 3.7/10 Cleanliness
  • 174 reviews 9.8/10 Beach
  • 135 reviews 5.1/10 Value
  • 134 reviews 5.8/10 Breakfast

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