Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,180 reviews

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Description

Hotel extras

  • 300 m walk to Newcastle Beach, 5 minutes walk to CBD

  • Secure underground carparking

  • Onsite restaurant and bar, room service

  • Fitness centre, steam room, spa

  • 4 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Experience Bistro Dalby, Novotel Newcastle Beach's contemporary modern dining restaurant, open 7 days for breakfast and dinner. Our menus offer an eclectic range of fresh and healthy dishes ensuring there's something to satisfy every palate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,180 reviews

Customer review rating 5.0/5

Meg A. Couples - Confirmed reviews ALL

Clean, comfortable, relaxing. Friendly staff. Perfect location to the beach, cafes, restaurants and light rail.

Dear Meg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Caleb, Novotel Newcastle Beach.

Customer review rating 2.0/5

Maria L. Couples - Confirmed reviews ALL

Great location, lovely room. Disappointed no free hotel parking. But most disappointing was the breakfast... some footballers were staying there too, so when we came down for breakfast at 9am, there literally was no food!!! I make the staff aware then waited quite a while to eat. So I went to order a coffee while waiting and was told there would be at least a 15 minute wait as they were making a big order (again for a bus load of footballers) It made us feel like we were 2nd class...

Dear Maria, Thank you for taking the time to share your feedback. While I wish you had a better experience with our breakfast, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I will be following this up with our Food and Beverage team to see where we went wrong. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Caleb. Novotel Newcastle Beach.

Customer review rating 4.0/5

Kylie C. Business - Confirmed reviews ALL

It was a business trip.

Dear Kylie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Newcastle Beach.

Customer review rating 5.0/5

Noni O. Families - Confirmed reviews ALL

Staff were the highlight! View was amazing. Being Accor members, all staff really looked after us. We will be back!

Dear Noni, Thank you for the great review of our hotel! And thank you for mentioning Lulu and her efforts, she will appreciate the feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Newcastle Beach.

Customer review rating 3.5/5

Kylie R. Families - Confirmed reviews ALL

The room was way too hot. The temp controls only went to 22 , it was not working properly and was more like 25-26. The curtains did not close fully and we were woken up by the morning sun. Staff excellent- Tammy at breakfast the best.

Dear Kylie, Thank you for taking the time to share your feedback. I will be investigating the Aircon in your room with Maintenance, thank you for bringing it to our attention. Also thank you for mentioning Tammy and her efforts, she will appreciate the feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caleb, Novotel Newcastle Beach.

Other web-users rate our hotel

  • 505 reviews 9.4/10 Location
  • 657 reviews 5.8/10 Room
  • 597 reviews 8.4/10 Service
  • 8 reviews 0/10 WiFi
  • 298 reviews 3.6/10 Cleanliness
  • 174 reviews 9.6/10 Beach
  • 136 reviews 4.8/10 Value
  • 119 reviews 5.6/10 Breakfast

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