Novotel Newcastle Beach Hotel 4.5 stars

Customer review rating 4.4/5 5,351 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Newcastle Beach
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Some rooms with balcony, many with water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining, weekend High Tea

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Outdoor tennis court (Nearby)Paying
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)Paying
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Newcastle Beach

5 King Street
2300
newcastle
australia

Tel: +61240323700

Fax: (+61)2/40323799

Check-in from 14h00

Check out up to 11h00

  • NEWCASTLE STATION :  NEWCASTLE LINE WATT ST & KING ST

  • By plane

    NEWCASTLE AIRPORT At 25km / 15 miles

  • By train

    NEWCASTLE At 0.4km / 0.25 miles

GPS :-32.929235, 151.784905

Our accommodation(s)

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings. Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

Standard Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Harbour View Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Balcony Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room 1 Queen and 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room with Bath 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

Bistro Dalby

Type of cuisine: Bistro

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family.

Menu (PDF)

Lunch

12:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 165

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,351 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,069 reviews

ian calvert

TripAdvisor rating 4.0/5

ian c 26/11/2020 TripAdvisor review

disappointed i could not get the 1.00pm early check in as requested.apart from that we enjoyed our stay and for the 2nd time were well looked after by Anya on the front desk.Plan to visit again next year.

Well located

Customer review rating 4.4/5

Jennifer W. Business - 23/11/2020 Confirmed reviews ALL

Average Dinning experience was poor You need more staff that know what they are doing

Dear Jennifer w., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I have passed on your feedback to the appropriate managers and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great location

Customer review rating 4.4/5

Valerie Families - 23/11/2020 Confirmed reviews ALL

Friendly staff, clean room One lift was out of order, short delays but no problem to us on the day

Dear Valerie B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive excellent feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great location

Customer review rating 4.4/5

Anonymous Friends - 22/11/2020 Confirmed reviews ALL

WE were only there for sleeping. Rooms were large and comfortable.

Great spot, difficult times, some staff quite unhelpful

Customer review rating 4.4/5

Chris M. Couples - 22/11/2020 Confirmed reviews ALL

Everything good but will bring three things to your attention: 1. We always book a lower room because my wife does not use lifts. I cant believe this to be an extraordinary thing as many people have this affliction. Unfortunately some of your staff are completely unfamiliar with it and at times she was made to feel really uncomfortable trying to get to her room. Culmination of this was right near the end of the stay where some guy at reception decided to make it most uncomfortable for her saying it could not be done for a whole heap of on the spot reasons with no substance. Should not need to beg each time to be let into the fire escape. 2. Related to 1. above, not withstanding we booked online after discussion with reception, then confirmed by phone, when the gentleman phoned to tell us what great room he had got us on the 4th level, he had not even read any of the notes on the file. Really sloppy, explain again. It does not have to be that difficult. 3.. If the lifts break on a weekend and you are full, put notices up and also on the fire escape, suggesting people use it to get down to relieve lift congestion. Some people waited for the lift to pass full 5 or 6 times because they are so conditioned to not think for themselves and the sign on the fire escape terrifies them. My number is 04… if you want to discuss. Hope this is usseful. Chris M.

Great stay

Customer review rating 4.4/5

Garry Business - 22/11/2020 Confirmed reviews ALL

Great location, staff and service - close to CBD requirements and the important beaches and walks

Dear Garry B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Well located

Customer review rating 4.4/5

Anonymous Couples - 21/11/2020 Confirmed reviews ALL

The staff were friendly in the restaurant great service. The staff at reception should have known more restaurants in the area like Customs house pub ( great food)and other pubs in the area

Not up to standard of pre virus days, but still pleasant

Customer review rating 4.4/5

Robert F. Couples - 20/11/2020 Confirmed reviews ALL

We have commonly stayed with you at Newcastle. Always happy. However the placed seemed to lack the enthusiasm and care of previous visits. Reception seemed in the main less welcoming, less helpful. Breakfast not up to previous standards. We did not have evening meal as seemed to lack usual atmosphere and welcoming nature

Bathroom wasn’t working

Customer review rating 4.4/5

Anonymous Couples - 20/11/2020 Confirmed reviews ALL

Bathroom fan was not working in room, when we told reception they sent someone to clean the room. Thankfully it was cleaned but had to shower with the bathroom door open as the fan wasn’t repaired. Was frustrating, cause the only mirror in the room was in the bathroom so was alway misted up.

Dear Darren L., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-GHozze Front Office Manager

Was great location, close to where i needed to be

Customer review rating 4.4/5

Bailey C. Business - 20/11/2020 Confirmed reviews ALL

Have stayed a at the Novotel and every time has been great! Staff are very friendly and make me feel welcomed. Food is great also! Would recommend to anyone and everyone

Dear Bailey C., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager
Customer review rating 4.4/5

Sherelyn Families - 19/11/2020 Confirmed reviews ALL

Friendly front office staff, room needs more cleaning, dusty in the coffee/tea area.

Dear Sherelyn P., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also have advised my Executive Houskeeper about your feedback in regards to the room cleanliness. Thank you again for your feedback and we hope to welcome you back very soon. Sincerely, Abdallah EL-GHozze Front Office Manager

Great location friendly staff

Customer review rating 4.4/5

Linda Couples - 18/11/2020 Confirmed reviews ALL

Had a nice stay. Location was great.

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I also have shared your comments about the glass door with my Executive Housekeeping manager to ensure that this wont happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manger

I stay at a lot of Novotels, but this property lets them all down.

Customer review rating 4.4/5

Steven Friends - 17/11/2020 Confirmed reviews ALL

A lift was out for the entire stay, and always filled with staff trolleys meaning we often couldn't get in and up to our floors. Staff took us up the fire stairs once, but we ended up in some residential foyer, and ended up climbing back down 5 flights. The sofa within the room was dirty and certainly didn't make you want to use it, and the curtains broken held on by just a couple of hooks, therefore didn't block light out at all. Just a disappointing stay, especially at $371 a night!

Customer review rating 4.4/5

Kelly P. Couples - 16/11/2020 Confirmed reviews ALL

The rooms just arnt up to scratch for the $656 for 2 night there was mould the bathroom cracked tiles dirty shower glass the towel weren’t neatly presented, tea and coffee just thrown into the holder, could not see out side threw the dirty windows. Only 1 lift working. This whole hotel needs to be renovated and have some money and life breathed back into it. (We have payed a lot less at other places and got a lot more). This was for us to celebrate our anniversary it was not nice. I dont think that we will ever waste our money and stay here again unless some major renovations happen or the prices drop dramatically.

Dear Kelly P., Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I have forwarded your feedback to the relevant departments and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

Clean and safe with efficient staff

Customer review rating 4.4/5

Anonymous Couples - 15/11/2020 Confirmed reviews ALL

Had a wonderful stay

Dear Beverley D., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location. Good people.

Customer review rating 4.4/5

Anonymous Business - 15/11/2020 Confirmed reviews ALL

This has been my second stay there. Love the place. Great food, nice location.

Great location, lovely staff enjoyable stay over all

Customer review rating 4.4/5

Michael B. Couples - 15/11/2020 Confirmed reviews ALL

We stayed overnight for my partners birthday, the concierge bought a bottle of champagne up to our room which was wonderful. It also helped my nerves when I later proposed to her! We had dinner nearby at Bar Petite which was lovely. PS she did say yes also

Dear Michael B., A big Congratulations on your Engagement !! On behalf of the entire Novotel Team we wish all the best. We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach and we hope your next visit will be as memorable as the previous one. Congratulations again and we hope to welcome you back very soon. Sincerely, Abdallah EL-Ghozze Front Office Manager

Perfection

Customer review rating 4.4/5

Mike R. Friends - 15/11/2020 Confirmed reviews ALL

Wonderful experience from start to finish

Dear Michael R., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager
Customer review rating 4.4/5

Nigel M. Couples - 14/11/2020 Confirmed reviews ALL

Ashleigh was more than helpful and went above and beyond to help.

Dear Nigel M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with Ashleigh and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

beautiful stay

Customer review rating 4.4/5

Suzy Couples - 14/11/2020 Confirmed reviews ALL

very friendly and helpful staff - I'm an emergency service worker and this was a perfect getaway thankyou

Dear Suzana K., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

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