Novotel Newcastle Beach 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,253 reviews

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Description

Hotel extras

  • Some rooms with balcony and partial water views

  • WiFi, work space, movies, room service and mini bar to order

  • Modern Australian dining

  • Modern fitness centre, steam room, spa

  • 3 naturally lit event and function spaces

Our accommodation(s)

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Hotel location

Novotel Newcastle Beach

5 King Street
2300 NEWCASTLE
Australia

GPS:-32.929235, 151.784905

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast 7 days and dinner 6 nights a week (closed Sunday night).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,253 reviews

TripAdvisor Rating  4.0/5  1,150 reviews

Excellent stay

Customer review rating 5.0/5

Paul J. M. K. Solo - Confirmed reviews ALL

Very well located hotel, excellent guest services, good clean room

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be sure to pass this feedback onto the breakfast staff who worked on the 24th in particular. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Great stop off point

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Always a comfortable stay. Love the beach access.

Dear Lorrae, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It was a brief stopover for us. Staff were very friendly and helpful. Room service was quick

Dear Kaylene, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Outdated , needs a refresh. Good location however.

Customer review rating 2.0/5

Marcus Business - Confirmed reviews ALL

Room was ok, and good location. Bathroom sink flooded on use, tv wouldn't turn off , lots of dust in room. Spa, sauna didn't work. Good location, and comfy enough bed. Overall felt a bit run down and needs a refresh. Pretty expensive considering too.

Dear Marcus, Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will be sure to pass your feedback regarding the sauna, dust tv and bathroom sink to the relevant departments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

Comfortable

Customer review rating 3.5/5

J Couples - Confirmed reviews ALL

Convenient to the beach. Check in was efficient but no acknowledgment of Accor loyalty status or membership benefits. I had to prompt about parking pay processing even though the staff member gave access to parking. Room was clean and comfortable though broken tiles and marked walls made it look worn. Food at in house bistro was tasty and plentiful; majority of potatoes were undercooked. Staff were friendly and helpful when asked to assist.

Dear Justin, We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. We will be sure to pass the feedback regarding the loyalty status, tiles and the meals to the relevant departments. I am glad to hear that you found the staff helpful when asked and the rooms cleaned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Front Office Manager Novotel Newcastle Beach

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Other web-users rate our hotel

  • 488 reviews 9.4/10 Location
  • 704 reviews 6.4/10 Room
  • 643 reviews 8.4/10 Service
  • 8 reviews 3.8/10 WiFi
  • 278 reviews 4.7/10 Cleanliness
  • 188 reviews 9.6/10 Beach
  • 138 reviews 5.6/10 Breakfast
  • 111 reviews 4/10 Value

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