Novotel Newcastle Beach Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 5,583 reviews

ALLSAFE approved hotel

Novotel Newcastle Beach
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+ 19 Services

Hotel extras

  • Some rooms with balcony, many with water views.

  • WiFi, large work space, iPod® dock, cable TV

  • Modern Australian dining, weekend High Tea

  • Modern fitness centre, steam room, hot tub

  • 3 naturally lit event and function spaces

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Newcastle Beach

5 King Street
2300 newcastle
australia

Fax: (+61)2/40323799

Check-in from 14h00

Check out up to 11h00

  • NEWCASTLE STATION:  NEWCASTLE LINE WATT ST & KING ST

  • By plane

    NEWCASTLE AIRPORT At 25km / 15 miles

  • By train

    NEWCASTLE At 0.4km / 0.25 miles

GPS:-32.929235, 151.784905

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Bistro Dalby

Bistro Dalby is the ideal restaurant for all occasions - the perfect spot for meeting colleagues and clients or friends and family. We are open for breakfast and dinner 7 days a week.

Our accommodation(s)

Offering a range of superior accommodation options, Novotel Newcastle Beach is perfectly suited for both business and leisure travellers. The hotel boasts 88 well-appointed, spacious guest rooms, each fitted with stylish and modern furnishings. Stylish and tastefully appointed, each guest room features wireless and WIFI Internet access, a TV with Foxtel and pay-per-view channels, an in-room yoga channel, a large work desk and an iPod dock.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 165

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Newcastle Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,583 reviews

TripAdvisor Rating 4.0/5

1,106 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

overcharged

TripAdvisor rating 3.0/5

glennd905 30/11/2021 TripAdvisor review

overcharged for beverages, charged $42 for one (room temperature) bottle of beer and one glass of wine. Each costing $9.00 Emailed hotel and no reply, Room good but overpriced, staff average Would not stay at this hotel again

Birthday Stay

TripAdvisor rating 5.0/5

Andrew G 28/11/2021 TripAdvisor review

This was my partners 50th weekend away, I did make mention of this on my booking when we arrived the Hotel had put in the fridge a bottle of Brut and strawberry's coated in chocolate and a great ocean view. Thank You for making the trip special my partner loved it.

Poor quality

TripAdvisor rating 2.0/5

r0byng21 23/11/2021 TripAdvisor review

The room welcomed you with a foul smell. This was a couples stay and we were given a family room with holes and brown marks smeared over the furniture. The bed was 2 singles beds just shoved together, not joined properly which was really uncomfortable. The kettle was full of brown murky slimy water, just gross! However, the reason we will not return was the check in service. It was rude and blunt. We have stayed at this hotel for over 10 years but will not be coming back.

Weekend Away

TripAdvisor rating 5.0/5

infoW4782LF 13/11/2021 TripAdvisor review

This was our 5th stay and this should speak for itself, we love coming here, close to the beach, restaurants, cafes, shopping and for us looking at the incredible architecture. Large bright sunfilled rooms.

Room for improvement

TripAdvisor rating 4.0/5

Rowley51 12/11/2021 TripAdvisor review

Great location and friendly staff. However, room service and room servicing needs attention. The freezer in our fridge was frozen solid and adversely affected the operation of the fridge. Coffee cups were removed and not replaced. Coffee pods not restocked.

A great place to stay. Excellent attention by all staff. Room very clean. I give 10/10 and will return for my next stay.

Customer review rating 5.0/5

Peter K. Families - 08/08/2021 Confirmed reviews ALL

Due to personal reasons I had to extend my stay and I thank all staff that made this possible and extended me condolences. I especially would like to thank Janya at reception who went our of her way and left a condolence card at my room which was greatly appreciated. Janya also showed genuine compassion and when out of her when extending my stay and during the rest of my stay. With the excellent service by all staff, I look forward to returning to Newcastle Novotel for my next stay. Peter K.

Dear Mr K., Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Night Manager | Loyalty Champion Novotel Newcastle Beach

Well located

Customer review rating 4.0/5

Anonymous Solo - 07/08/2021 Confirmed reviews ALL

Walking distance to many great beaches and restaurants

Dear Mr P., Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Night Manager | Loyalty Champion Novotel Newcastle Beach

Good stay

Customer review rating 4.5/5

Anonymous Couples - 04/08/2021 Confirmed reviews ALL

Quite

Dear Ms M., Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

good

Customer review rating 5.0/5

Anonymous Solo - 27/07/2021 Confirmed reviews ALL

good

Dear Brian G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive excellent feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great position

Customer review rating 4.5/5

Susan Friends - 19/07/2021 Confirmed reviews ALL

As a gift to dear friends who live in country NSW I booked them a 2 night stay. The location meant that “walkability” to venues & great Newcastle scenic walks were a great bonus. I ensured that the booked room had a view of the harbour which was greatly appreciated by my friends.

Dear Susan H., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great restaurant and location

Customer review rating 4.5/5

Julie K. Couples - 18/07/2021 Confirmed reviews ALL

We enjoyed the experience and the staff and chef in the restaurant really made up welcome with their fantastic meal at 8 pm because we were on a late flight into Newcastle.

Dear Julie K., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our F&B team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Gorgeous and convenient

Customer review rating 5.0/5

Casey Couples - 17/07/2021 Confirmed reviews ALL

The Novotel is super clean, has lovely staff and couldn’t be located better for Newcastle.

Dear Casey G., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great little getaway

Customer review rating 5.0/5

Pamela C. Couples - 14/07/2021 Confirmed reviews ALL

We were greeted by very friendly staff . We were upgraded to room 426 it had a balcony overlooking the beach which was very nice. My husband and li enjoyed a glass of wine and a cheese platter sitting on the balcony enjoying the View of the beach. Breakfast was also very nice. An enjoyable night stay.

Dear Pamela C., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah EL-Ghozze Front Office Manager

Great location, fantastic staff

Customer review rating 5.0/5

Km Families - 13/07/2021 Confirmed reviews ALL

The hotels location is fantastic and the staff are so helpful and accommodating. Will definitely be staying there again because of the staff and service I received.

Dear Krisha M., We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah El_Ghozze Front Office Manager

Good hotel, great location

Customer review rating 4.0/5

Jason R. Business - 30/06/2021 Confirmed reviews ALL

Novatel Newcastle Beach is a good hotel, especially for business travelers. Plenty of places to eat and drink around, good for a morning walk. Only thing I could suggest to the management would be to wash the windows. Being close to the beach, I understand they will get dirty quickly. The external windows were very dirty, to point that I ended up closing the curtains so I could not see them. I watched a guy swinging from a nearby hotel washing windows and hoped he would come to this one next. The only blemish on a very good stay.

Dear Jason, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are however sorry to hear of your experience concerning your the condition of your guestroom's windows and appreciate your bringing this to our attention. We do apologise for any inconvenience or disappointment caused and will certainly forward your comments on to our General Manager and hope you will allow us to remedy this experience on your next stay with us. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Well Located. Staff friendly and professional in tough times.

Customer review rating 4.5/5

Wayne C. Couples - 30/06/2021 Confirmed reviews ALL

Room upgrade was as described. Water Views. Staff were helpful and friendly especially the lady in the restaurant. Nothing was a problem for her. The staff as a whole were very helpful.

Dear Wayne, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Great Spot

Customer review rating 2.5/5

Libby Families - 28/06/2021 Confirmed reviews ALL

The location was great however we were very disappointed in the location of our room. We stayed I'm room 216 and we had a baby in a pram which was clear from our booking and check in. To get to our room we had to go through multiple small doors which made manoeuvring the pram very difficult. We also noticed when we walked past to our room the kitchen door was frequently open and it looked untidy.

Dear Liberty, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are however sorry to hear of your experiences concerning the fire doors leading to your guestroom as well as being able to see into our back-of-house areas. We appreciate your bringing these issues to our attention however and have noted these into your profile so that we will endeavour to allocate you and your family a more appropriate guestroom allocation and hope you will allow us to remedy these experiences on your next stay with us. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Well located

Customer review rating 4.0/5

Anonymous Business - 25/06/2021 Confirmed reviews ALL

The staff have been great especially at the bistro. My only issue was with the ventilation in the room, it wasn't comfortable with the AC on and much rather prefer to have more windows to allow fresh air in.

Dear Chakib, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are however sorry to hear of your experience concerning ventilation and would like to assure you that in addition to air conditioning all of our guestrooms have opening windows to let in fresh air. Thank you for bring this matter to our attention, and we hope you will allow us to remedy this experience on your next stay with us. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Excellent staff made it more enjoyable at a good location.

Customer review rating 4.5/5

R. B. Couples - 19/06/2021 Confirmed reviews ALL

Friendly staff, including James, eager to help in any way made this a great stay and place to return to.

Dear Rhonda, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us such a fantastic review! It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

Helpful staff

Customer review rating 4.0/5

Anonymous Business - 16/06/2021 Confirmed reviews ALL

Food was ok. Room service and foh staff super efficient and helpful. Left an item behind and once contacted the hotel it wa found and returned. Only way it could have been better was the staff being proactive about returning my stuff.

Dear Craig, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. It is always a pleasure to receive constructive feedback and I will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are however sorry to hear of your experiences concerning lost & found and appreciate your bringing this to our attention. We will forward your comments on to our Front Office Manager & Executive Housekeeping Manager and hope you will allow us to remedy this experience on your next stay with us. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

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