Novotel Newcastle Beach Hotel 4.5 stars

Really nice reception staff who checked us in quickly and explained how the wifi worked, breakfast times etc. Rooms were spacious, clean and comfortable. We had a business meeting the next day and it was absolutely fine for us to leave belongings behind reception for most of the day too. Location is nice for either a walk into town or along the beach.

I had a call from a member of staff just the day before to ask if I had any requests. Upon that I mentioned it was our Ruby Wedding Anniversary. I have been a Accor member the past 5 years. Upon an attached arrival we had been upgraded to harbor view and had a bottle of bubbly with a Happy Anniversary balloon attached. Thankyou for making our stay so memorable. Ps. Our dinner at Dalby was lovely and the food beautifully cooked.

Streamlined and efficient

Pleasant, great staff.

Second time staying at this hotel. Wasn't overly impressed with reception area, considered too many distractions. As the soccer team was in town, the front desk was covered in fake grass, stuck on soccer balls etc, as I am sure this was great for the soccer teams a little tacky for my taste. Shelves of unimpressive sales items. Being a visitor, nothing available for town attractions. No information in room, no pens, no writing paper. Must say reception staff, very friendly and efficient. Paid for upgrade, which was average. We were advised the main st being Hunter would be interesting. It was terrible, quiet, homeless people sitting outside shops, graffiti on walls. Was just hoping for a better experience as I know the street situation is out of your control. We were very lucky we had a friend who had opened a restaurant in the area, so that was a lovely experience catching up with him. Would I come to Newcastle again, probably not.

Clean Good facilities Close to waterfront and light rail Conference facilities - good set up, roomy, variety of food

Once again I was treated like a VIP - it was short stay but I was made very comfortable thank you to the expert team

While the room had a beautiful view, in the booking process, we had mentioned it was our wedding night, however the room had no such feeling. Despite being promised complimentary sparkling wine and chocolates in the room, no such services were available or offered. Very Disappointing for what we hoped would be a memorable stay on a memorable night.

We had a delightful one night stay and will be back some time The room we had was in a great spot with a pleasant outlook The glassware could have been cleaner in the current environment

Great reception and made to feel welcome, Great room, Unfortunately didn't have the opportunity to use the restaurant or other facilities

We have been back to this hotel every year for years now and this time although Darcy a wonderful employee there helped make the stay a lot better it was still disappointing in we had to change rooms 4 times, we had paid for a superior king room and were put into a tiny dog box of a room twice we didn’t even realise such awful rooms existed in this hotel. And when we tried for a third time the room was shabby needed a paint job and the fridge was actually hot, so the lovely Darcy changed our room again, which was much appreciated. But the hotel is run down a lot the paint work the carpet needs a refresh desperately. We like staying here as it is so close to the beach and ocean pool, but for the price - 4 nights at $1000. It is a stretch for being so run down now, not sure if we will return unless changes are made..

I have been a long term customer of Novatel King St Newcastle however I have noticed a decline in the cleanliness, quality and service over the last few months. On the last two occasions the TV in my room has not worked, the carpet has appeared soiled, previously a bottle of water (or wine) was provided on arrival- my last visit I paid for two small bottles of water in the absence of cold water being provided, the menu is tired and the breakfast food is generally lacking taste.

The bed was comfortable and the location was great

Excellent no complaints

Great location and well connected to Newcastle city, including restaurants, beaches, walks and sites.