Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.6/5 805 reviews

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Description

Hotel extras

  • 264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  805 reviews

TripAdvisor Rating  4.8/5  2,060 reviews

Good Stay

TripAdvisor rating 5.0/5

Rifany I TripAdvisor review

The place is very comfortable to stay, the staff is friendly and helpful. The hotel is clean, the location is strategic in east surabaya, it can be a choice to stay if you go to Surabaya.

Nice

TripAdvisor rating 5.0/5

Gita S TripAdvisor review

Nice place and prefect service. Should try .👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌

Dear Gita S, Thank you for your kind words regarding your recent stay at Novotel Samator Surabaya Timur. We appreciate your positive feedback on our service and facilities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager

Customer review rating 5.0/5

Yohan P. Solo - Confirmed reviews ALL

Bu Arrita,Pak Alfin dan Mbak Amel Thank you ya🙏

Kepada Bapak Yohan P., Terima kasih atas ulasan positif Bapak. Kami senang mendengar bahwa Bapak merasa nyaman dan menikmati pengalaman menginap di Novotel Samator Surabaya Timur. Kami akan menyampaikan apresiasi Bapak kepada Bu Arrita, Pak Alfin, dan Mbak Amel. Hormat kami, David Kalalo General Manager

2nd home in surabaya

TripAdvisor rating 5.0/5

Explorer45146541539 TripAdvisor review

Hotel is good and the service is super, i’m feel like at home. The position is strategic not to far a way from the central city of surabaya..

Dear Explorer45146541539, Thank you for your kind words regarding your experience at Novotel Samator Surabaya Timur. We are delighted to know that you felt at home and appreciated our service and location. Your feedback motivates us to continue providing excellent hospitality. Best Regards, David Kalalo General Manager

Customer review rating 3.5/5

Shamin N. A. Couples - Confirmed reviews ALL

Location a bit far off from the main city. Staffs were relatively nice. We didn’t use any of the hotel facilities so no comments on that. Overall it was a pleasant stay.

Dear Shamin N. A., Thank you for your feedback. We appreciate your kind words about our staff and are glad to hear you had a pleasant stay. We understand that our location may not be ideal for all guests, and we value your insights. Best Regards, David Kalalo General Manager

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Other web-users rate our hotel

  • 201 reviews 7.5/10 Location
  • 556 reviews 8.6/10 Room
  • 499 reviews 8.6/10 Service
  • 16 reviews 8.5/10 WiFi
  • 313 reviews 8.3/10 Cleanliness
  • 270 reviews 7.6/10 Food
  • 212 reviews 8.4/10 Breakfast
  • 204 reviews 8.3/10 Comfort

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