Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.6/5 769 reviews

Novotel Samator Surabaya Timur - Image 1
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Description

Hotel extras

  • 264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Room 1

Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  769 reviews

Customer review rating 5.0/5

B. B. Families - Confirmed reviews ALL

Dear B. Bobi, Thank you for your kind words and positive feedback regarding your recent stay at Novotel Samator Surabaya Timur. We are delighted to hear that you are satisfied with our services and that our hotel has become your preferred choice in Surabaya for both business and leisure. Your support is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager

Customer review rating 4.5/5

Agung K. N. Solo - Confirmed reviews ALL

Dear Agung K. N., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our staff to be accommodating, as well as the room to be spacious and clean. We look forward to welcoming you back soon. Best Regards, David Kalalo General Manager

Customer review rating 3.5/5

Rigaz F. Business - Confirmed reviews ALL

Dear Rigaz F., Thank you for your feedback regarding your recent stay. I appreciate your comments on the check-in and check-out experiences. However, I regret that our breakfast management did not meet your expectations. Your feedback is valuable, and we will consider it for future improvements. Best Regards, David Kalalo General Manager

Customer review rating 5.0/5

Thelakkattu J. E. Business - Confirmed reviews ALL

Dear Thelakkattu J. E., Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you found our property comfortable. We appreciate your suggestion regarding local dining options and will take it into consideration as we continue to enhance our guest experience. Best Regards, David Kalalo General Manager

Customer review rating 4.0/5

David S. Couples - Confirmed reviews ALL

Dear Mr. S., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the accommodations comfortable and enjoyed our staff's hospitality. I appreciate your comments about the executive lounge and will ensure that our team is reminded to provide alternative options when inventory issues arise. Best Regards, David Kalalo General Manager

Other web-users rate our hotel

  • 129 reviews 8/10 Location
  • 433 reviews 8.8/10 Room
  • 409 reviews 8.9/10 Service
  • 13 reviews 8.1/10 WiFi
  • 243 reviews 8.7/10 Cleanliness
  • 192 reviews 7.5/10 Food
  • 170 reviews 8.5/10 Comfort
  • 148 reviews 8/10 Breakfast

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