Mercure Santiago Centro 4 stars

Customer review rating (ALL Rating) 4.3/5 1,197 reviews

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Description

Hotel extras

  • Exclusive location in the center of Santiago

  • We offer a wide range of entertainment options

  • We do not charge additional fees for children under 12 years old

  • Mercure Santiago Centro saves time thanks to its convenient location

  • Pet-friendly hotel! Pets up to 22 lbs allowed.

Our accommodation(s)

Hotel location

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile

GPS:-33.442807, -70.645634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,197 reviews

TripAdvisor Rating  3.9/5  1,462 reviews

Customer review rating 4.0/5

V L. N. Business - Confirmed reviews ALL

Centre big room comfy bed great strong shower

Customer review rating 4.0/5

Vicki B. Friends - Confirmed reviews ALL

loved the location easy access friendly staff

Customer review rating 4.5/5

Ruben M. Business - Confirmed reviews ALL

the breakfa

Customer review rating 5.0/5

Gregory H. Solo - Confirmed reviews ALL

Great breakfast, beautiful rooms, very helpful staff.

Dear Gregory H., Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Santiago Centro. We are delighted to hear that you found our rooms comfortable and enjoyed the breakfast offerings. Our team strives to provide excellent service, and it is gratifying to know that their efforts made a positive impact on your experience. Best regards, Marco Cisternas

Customer review rating 0.5/5

Erik K. Friends - Confirmed reviews ALL

Worst bed in my life. Only had hot water. I had to pay for parking in premisses.

Dear Erik K., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for your discomfort with the bed and the issues you experienced with the hot water. Our aim is to provide a comfortable experience for all our guests. Additionally, please be advised that parking fees are part of our standard policy for on-site parking. We appreciate your insights and will consider them for future improvements. Best regards, Marco Cisternas

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Other web-users rate our hotel

  • 1,037 reviews 8.3/10 Location
  • 1,099 reviews 7.2/10 Room
  • 1,338 reviews 8/10 Service
  • 39 reviews 7/10 WiFi
  • 626 reviews 6.2/10 Breakfast
  • 413 reviews 7/10 Cleanliness

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