Mercure Bergamo Aeroporto 4 stars

Customer review rating (ALL Rating) 4.5/5 2,132 reviews

ALLSAFE approved hotel

Mercure Bergamo Aeroporto
See on a map
+ 22 Services

Hotel extras

Self-service business center, PressReader service. Cascina Sant'Antonio restaurant, open for dinner, overlooking the lovely internal garden. Private indoor parking with direct access to the hotel and a shuttle service to/from the airport for a fee.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bergamo Aeroporto

Via Arrigo Boito 12
24040 stezzano
italy

Fax: (+39)035/4541037

Check-in from 14h00

Check out up to 12h00

  • ATB BERGAMO:  5 LALLIO

  • By plane

    BGY ORIO AL SERIO-IL CARAVAGGIO At 8km / 4.97 miles - Shuttle paying

  • By plane

    LIN LINATE - MILANO At 45km / 27.96 miles - Shuttle paying

  • By car

    A4 DALMINE At 2.4km / 1.49 miles

  • By train

    BERGAMO FS At 6.9km / 4.29 miles

  • By train

    STEZZANO FS At 1km / 0.62 miles

GPS:45.650866, 9.632138

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RISTORANTE CASCINA SANTANTONIO

Our accommodation(s)

Our Standard Rooms have traditional decor with accessories in pastel shades. These rooms are in the building that was once the old farmhouse, which has now been restored. Our Superior Rooms have modern decor and a bathroom with a large shower and anti-fog mirrors. These rooms are in the newly constructed building and the doors and windows guarantee a high level of soundproofing from outside noise.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 85

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bergamo Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,132 reviews

TripAdvisor Rating 4.0/5

797 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good

Customer review rating 4.5/5

Shmuel Friends - 19/01/2022 Confirmed reviews ALL

Clean fast efficient and reasonable brekfast.

Dear Mr W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Comfortable and stylish

Customer review rating 4.5/5

Al C. Business - 03/12/2021 Confirmed reviews ALL

I found the hotel clean and pleasant with very helpful staff.

Dear Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Unsafe, lose sanitary measures

Customer review rating 1.5/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

No green code required while checking in, no green code required at the restaurant ( this is why I did not have dinner in the restaurant), no green code for breakfast… Guest not wearing mask and hotel staff did not correct and request those guest to wear a mask. Reception staff did not wear mask when checking in on Sunday evening.

Dear Mr T., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am sorry that your experience did not meet your expectations. I am really sorry about you wrote regarding the Covid-19 measures in our hotel. Our hotel is one of the 4 hotel worldwide which helped during the Emergency in March last year and even if we had the Red Cross and the Army, we had never a single case of Guest suffering of Covid desease. I don't hide that I am really proud of my Team which helped me in this terrible experience for which our hotel was appreciated from our highest Responsibles in Paris. In Italy it is NOT required the green pass for Guests receiving services in hotel. From next Dec. 06th 2021 to Jan. 15th 2022 this measures will be applied even in restaurant in hotels but not now. In hotel it is now compulsory to provide the green-pass ONLY for accessing to the Gym and for the Restaurant when Guests are not resident in hotel. This is NOT our case as in our hotel we give food service ONLY to Guests which have a room reseved (as in your case). At the front desk there is a screen for protection. We check continuosly that Guests wear the masks and there are everywhere posters advicing of this but sometimes there are Guests which don't resperct this measure. I am really sorry that you didn't spend a single word reviewing the hotel services received but you gave this very low rating. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Clean and no frills stay

Customer review rating 3.5/5

Christina S. Families - 01/12/2021 Confirmed reviews ALL

Our family of three (with a one year old boy) checked in before our early morning flight at Bergamo. It was relatively easy and quick. Breakfast was simple with some hot food options. The hotel was observing very high levels of COVID protocols with a lot of items being wrapped for our safety - sorry for the environment, but we're grateful for the precautions. A few points to note - there was a misunderstanding when we requested for a baby cot, but was given an extra bed instead. The beds was also very simple and not as comfortable as I would have expected from a Mercure hotel based on previous stay experiences of the same group elsewhere. There was also no recognition of Accor membership, which was a shame. Other than that, a no-frills stay for the price - it is decent before a flight away.

Dear Mrs S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Good stay

Customer review rating 4.5/5

Anonymous Couples - 29/11/2021 Confirmed reviews ALL

The only problem which I had was with public transportation. Basically you have to walk 20 minutes to the first public transpot station(train). Everything else was good.

Dear Mr M., Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Bad habits rub off

TripAdvisor rating 4.0/5

ulxima2016 Business - 26/11/2021 TripAdvisor review

Bergamo airport is the hub of an ultra low cost airline. Somehow this property manages to play well along the line. Don't let the title scary you, I wholeheartedly recommend this hotel. There is everything you may need. Don't be upset if something you give for granted does not happen.

Customer review rating 3.5/5

Tim B. Solo - 10/11/2021 Confirmed reviews ALL

Very good staff great

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Great stay

Customer review rating 5.0/5

Vitaly Friends - 10/11/2021 Confirmed reviews ALL

Although the location might not seem to be ideal for visiting the Citta Alta, the hotel is extremely convenient when traveling by car providing free parking slots for guests. The taxi to Bergamo would cost around 20EUR which is also reasonable. The hotel itself was up to brand standards, with careful daily cleaning and great pastry on breakfast. Our special thanks goes to Oliver at the reception who was extremely welcoming throughout the stay.

Dear Mr D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Good stay

Customer review rating 4.0/5

Andrei Couples - 09/11/2021 Confirmed reviews ALL

It is a good stay if you want to travel around Lombardy region or more, because it is very close to the highway. The only downside it is that it's needs some renovations to be done.

Dear Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Good location

Customer review rating 4.0/5

Nili H. Business - 17/10/2021 Confirmed reviews ALL

Good location Nice welcome Comfortable room

Dear Mr Nili H., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Nice,pleasent stay

Customer review rating 5.0/5

Anonymous Business - 14/10/2021 Confirmed reviews ALL

Nice and clean room,perfect breakfast,best educated staff members,parking area secured and controlled

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Excellent hotel

Customer review rating 5.0/5

Eleni Solo - 08/10/2021 Confirmed reviews ALL

It was perfect For me I stayed one night

Dear Mrs P. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

One night, but perfect, stay

Customer review rating 4.5/5

Martin (. Solo - 07/10/2021 Confirmed reviews ALL

One night stay, on my way to Croatia. Liked everything and the dinner, overall cleanliness, comfort, value for money topped my expectations.

Dear V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Mediocre

Customer review rating 2.0/5

Christian Couples - 03/10/2021 Confirmed reviews ALL

I liked the availability of parking and friendliness of the front desk lady who checked us in. I didn't like that as an Accor Gold member I was not offered an upgrade. The shower was in need of repairs and I hated that it was impossible to sleep at night due to the heat. I really hate when hotels advertise they have Aircon when in reality they don't because they are too cheap to turn it on. The hotel is by the A4 highway so it's too noisy to open windows.

Gentilissimo Signor F., Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Mercure Bergamo Aeroporto. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative. Mi spiace molto se non siamo stati in grado di offrirle un up-grade alle camere di categoria Superior. Purtroppo queste erano tutte prenotate e non avendone a disposizione era per noi impossibile fornirle questo benefit che come sa è su disponibilità. Nonostante le nostre tariffe siano competitive, il sistema di condizionamento è in funzione a prescindere. Nei giorni scorsi purtroppo ci sono stati repentini cambi di temperatura e per questo abbiamo addirittura dovuto attivare il riscaldamento e sospendere il condizionatore per le camere Standard. Mentre nelle Superior non vi è questo limite essendo che si può splittare da un sistema all'altro senza limiti. Gli alberghi Mercure desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Nell’attesa di accoglierla nuovamente, le porgo, Signor F., i miei più cordiali saluti Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

All super - except for the Covid spray odour in the bedroom.

Customer review rating 4.0/5

Ca… Couples - 26/09/2021 Confirmed reviews ALL

We had a lovely room, but the odour from the anti-Covid spray was overwhelming! We had to open the windows as otherwise would have been unable to sleep. Apart from that, the hotel is clean and comfortable and staff (especially the breakfast staff!) were lovely and helpful.

Dear Mrs r., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will take in due account what you wrote about the bad odour in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Great location, clean rooms, beautiful bathrooms but staff is not friendly

Customer review rating 4.5/5

Z. Solo - 04/09/2021 Confirmed reviews ALL

This is located close to the airport. It is not ideal for tourists who are coming to Bergamo for day trips because it's quite far from the city center. The room was really clean, the bathroom was beautiful, the only point deduction is the guy at the reception desk. He was quite short and not very friendly which is unusual.

Dear Mrs Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I am sorry and we will investigate about the bad manner of the guy you referred in your message. We hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Parfait

Customer review rating 4.5/5

M. Couples - 19/08/2021 Confirmed reviews ALL

Service reception good and profesional . Parking available Bed confortable So nice hotel and good service!

Dear Mr Danut M., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Comfortable

Customer review rating 4.5/5

Ed Solo - 13/08/2021 Confirmed reviews ALL

All good.

Dear Mr Bosworth, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Nice hotel,pleasent stay

TripAdvisor rating 5.0/5

Global12971459955 Business - 22/01/2020 TripAdvisor review

Nice hotel,clean room,various choice of food and drinks for breakfast, parking area in front of the hotel,garage available The staff members are the real treasure of the hotel , addition value for the clients.

Dear Guest, I thank you a lot for the time spent in reviewing our hotel. I am pleased you enjoyed your staying and appreciated the services made from our Team. Hoping to have the possibility to host you again in the future My best regards Antonio Manzerra

Good value for money

TripAdvisor rating 4.0/5

k1n3t1k Family - 14/08/2019 TripAdvisor review

All good, second stay there, need to reserve in advance dinner table; draft beer was not available for at least 24 hrs (very hot those days, needed beer). Breakfast so and so, good coffee, excellent dinner. All in all, I recommend this propriety.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in stezzano