Mercure Bergamo Aeroporto 4 stars

Customer review rating (ALL Rating) 4.4/5 427 reviews

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Via Arrigo Boito 12, 24040 STEZZANO, Italy

Description

Hotel extras

Self-service business center, PressReader service. Cascina Sant'Antonio restaurant, open for dinner, overlooking the lovely internal garden. Private indoor parking with direct access to the hotel and a shuttle service to/from the airport for a fee.

Our accommodation(s)

Hotel location

Mercure Bergamo Aeroporto

Via Arrigo Boito 12
24040 STEZZANO
Italy

GPS:45.650866, 9.632138

Telephone
Fax +39 035 454 1037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RISTORANTE CASCINA SANT'ANTONIO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  427 reviews

TripAdvisor Rating  4.0/5  858 reviews

Certificate of excellence 2023

Super service for an airport hotel

TripAdvisor rating 5.0/5

AandKF Couples - TripAdvisor review

If you’ve just arrived at Bergamo airport this hotel is a short drive down the road. Avoid the main toll road. Google maps route looks more complicated than it actually is. We arrived late. There was no restaurant but reception opened a bottle of wine and prepared some cheeses and nibbles. Super service. Room was well equipped, clean and modern.

Two stays of one day each

TripAdvisor rating 4.0/5

SrivathsanD Couples - TripAdvisor review

Whilst the overall service is very good, I have two specific occasions that felt below par in terms of the overall experience. Important to know that I stayed for 1 day each on two separate occasions within the same week a) We had ordered a shuttle service from the hotel to the airport on our first stay and promptly received a call in the room, where were ready, so we could come down to the lobby and be on our way. On the second instance, we requested for shuttle service again from the hotel to the airport and waited in the room for a call. When there was no call after 10 minutes of waiting, we went down to the lobby to be told by the reception that the driver left as we were late. We didn't think the shuttle was every organised. We were then arranged a taxi that cost us nearly €10.00 more than the shuttle would have. b) The hotel has a water dispenser at the entrance to every floor, so guests can fill their own water bottles - as a eco-friendly service to avoid single use plastics. Yet when we ordered dinner at the restaurant and requested for Tap water, we were told that only Mineral water was available. This almost contradicts what the hotel's policy stood for. The rooms (on both occasions) were good, the beds comfortable and by and large good team except for the incident with the shuttle bus

Dear Guest, I do appreciate for the time you spent in reviewing your experience in our hotel. I am very sorry for the inconvenience reported. I will surely check what procedure has been gone wrong. The restaurant serve sparkling mineral water in addition to the natural available for free in each corridor but just it is served in glass bottles as in our policy is forbidden the plastic. My best regards

I feel at home

Customer review rating 5.0/5

Giuseppe Families - Confirmed reviews ALL

clean room, no noise. Simply perfect!!!

Dear Mr c., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Great Staff

Customer review rating 4.0/5

Mick B. Business - Confirmed reviews ALL

The staff were all amazing, disappointed with breakfast, however, the evening meal was excellent.

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Short pleasant exoerience!

Customer review rating 5.0/5

Stevan Đ. Business - Confirmed reviews ALL

Nice, clean hotel close to Bergamo airport and highway. Very nice restaurant, with variety of meals!

Dear MrJordjevic, First of all I do apologize for my late reply due to an internal mistake of our systems. We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

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Other web-users rate our hotel

  • 500 reviews 7.3/10 Location
  • 617 reviews 7.9/10 Room
  • 563 reviews 8.8/10 Service
  • 8 reviews 9.5/10 WiFi
  • 300 reviews 7.8/10 Breakfast
  • 287 reviews 8.3/10 Cleanliness
  • 12 reviews 9.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.