Mercure Bergamo Aeroporto 4 stars

Customer review rating 4.5/5 2,052 reviews

ALLSAFE approved hotel

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Mercure Bergamo Aeroporto
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+ 22 Services

Hotel extras

Self-service business center, PressReader service. Cascina Sant'Antonio restaurant, open for dinner, overlooking the lovely internal garden. Private indoor parking with direct access to the hotel and a shuttle service to/from the airport for a fee.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bergamo Aeroporto

Via Arrigo Boito 12
24040 stezzano
italy

Tel: +390354541050

Fax: (+39)035/4541037

Check-in from 14h00

Check out up to 12h00

  • ATB BERGAMO :  5 LALLIO

  • By plane

    BGY ORIO AL SERIO-IL CARAVAGGIO At 8km / 4.97 miles - Shuttle paying

  • By plane

    LIN LINATE - MILANO At 45km / 27.96 miles - Shuttle paying

  • By car

    A4 DALMINE At 2.4km / 1.49 miles

  • By train

    BERGAMO FS At 6.9km / 4.29 miles

  • By train

    STEZZANO FS At 1km / 0.62 miles

GPS :45.650866, 9.632138

Hotel services

RISTORANTE CASCINA SANTANTONIO

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 82 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 82 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • BGY ORIO AL SERIO-IL CARAVAGGIO Additional charge
    • BGY Additional charge
    • LIN Additional charge
    • LIN LINATE - MILANO Additional charge
  • underground parking Additional charge
    • On site
  • parking
    • On site
Well-being
  • Fitness Room
    • On site

Our accommodation(s)

Our Standard Rooms have traditional decor with accessories in pastel shades. These rooms are in the building that was once the old farmhouse, which has now been restored. Our Superior Rooms have modern decor and a bathroom with a large shower and anti-fog mirrors. These rooms are in the newly constructed building and the doors and windows guarantee a high level of soundproofing from outside noise.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 85

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mercure Bergamo Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,052 reviews

TripAdvisor Rating 4.0/5

794 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice,pleasent stay

Customer review rating 5.0/5

Anonymous Business - 14/10/2021 Confirmed reviews ALL

Nice and clean room,perfect breakfast,best educated staff members,parking area secured and controlled

Excellent hotel

Customer review rating 5.0/5

Eleni Solo - 08/10/2021 Confirmed reviews ALL

It was perfect For me I stayed one night

One night, but perfect, stay

Customer review rating 4.5/5

Martin (. Solo - 07/10/2021 Confirmed reviews ALL

One night stay, on my way to Croatia. Liked everything and the dinner, overall cleanliness, comfort, value for money topped my expectations.

Mediocre

Customer review rating 2.0/5

Christian Couples - 03/10/2021 Confirmed reviews ALL

I liked the availability of parking and friendliness of the front desk lady who checked us in. I didn't like that as an Accor Gold member I was not offered an upgrade. The shower was in need of repairs and I hated that it was impossible to sleep at night due to the heat. I really hate when hotels advertise they have Aircon when in reality they don't because they are too cheap to turn it on. The hotel is by the A4 highway so it's too noisy to open windows.

Gentilissimo Signor F., Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Mercure Bergamo Aeroporto. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative. Mi spiace molto se non siamo stati in grado di offrirle un up-grade alle camere di categoria Superior. Purtroppo queste erano tutte prenotate e non avendone a disposizione era per noi impossibile fornirle questo benefit che come sa è su disponibilità. Nonostante le nostre tariffe siano competitive, il sistema di condizionamento è in funzione a prescindere. Nei giorni scorsi purtroppo ci sono stati repentini cambi di temperatura e per questo abbiamo addirittura dovuto attivare il riscaldamento e sospendere il condizionatore per le camere Standard. Mentre nelle Superior non vi è questo limite essendo che si può splittare da un sistema all'altro senza limiti. Gli alberghi Mercure desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Nell’attesa di accoglierla nuovamente, le porgo, Signor F., i miei più cordiali saluti Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

All super - except for the Covid spray odour in the bedroom.

Customer review rating 4.0/5

Ca… Couples - 26/09/2021 Confirmed reviews ALL

We had a lovely room, but the odour from the anti-Covid spray was overwhelming! We had to open the windows as otherwise would have been unable to sleep. Apart from that, the hotel is clean and comfortable and staff (especially the breakfast staff!) were lovely and helpful.

Dear Mrs r., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will take in due account what you wrote about the bad odour in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Great location, clean rooms, beautiful bathrooms but staff is not friendly

Customer review rating 4.5/5

Z. Solo - 04/09/2021 Confirmed reviews ALL

This is located close to the airport. It is not ideal for tourists who are coming to Bergamo for day trips because it's quite far from the city center. The room was really clean, the bathroom was beautiful, the only point deduction is the guy at the reception desk. He was quite short and not very friendly which is unusual.

Dear Mrs Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I am sorry and we will investigate about the bad manner of the guy you referred in your message. We hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Parfait

Customer review rating 4.5/5

M. Couples - 19/08/2021 Confirmed reviews ALL

Service reception good and profesional . Parking available Bed confortable So nice hotel and good service!

Dear Mr Danut M., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Comfortable

Customer review rating 4.5/5

Ed Solo - 13/08/2021 Confirmed reviews ALL

All good.

Dear Mr Bosworth, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Average

Customer review rating 3.5/5

Um Business - 20/06/2021 Confirmed reviews ALL

Average hotel, average room, average satisfaction

Gentilissimo Signor M., Grazie per la recensione sul nostro hotel. Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Consistency always pays off

Customer review rating 3.0/5

Ulxima L. Business - 12/06/2021 Confirmed reviews ALL

Second stay here and again a great experience. This time I parked underground. To navigate from there up to the reception is a bit of treasure hunt and note really intuitive. This must be addressed and fixed with crystal/clear indications. All the great things from my previous stay are still in place: anti Covid-19 measures, breakfast layout and arrangement, WiFi, great and very helpful staff, business room experience. Please note the hotel Management wrote me that at this property, "the small towel in the bathroom has been removed to accomplish to the international standard required from our chain." Since I am writing this note from another Mercure property located in Italy, which got all towels in place, we all know this is a pure and understandable cost saving measure. The reason why the Management likes to make fool of its customer is unclear. The poor overall valuation (6) reflects this.

Dear Mr M., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Good stay

Customer review rating 4.5/5

Angel Couples - 11/06/2021 Confirmed reviews ALL

Late arrival early departure but all went very well. Personnel very kind.

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Great arrangement for Breakfast

Customer review rating 3.5/5

Ulxima L. Business - 13/05/2021 Confirmed reviews ALL

Room experience was ok, not satisfied with available amenities. A small towel (we are in Italy, you know what I am talking about!) is a must. The availability of electric sockets in the desk is outstanding, excellent for international travellers. Wifi signal is not strong enough and not consistent across the room. Excellent arrangement for the breakfast buffet with each item packed in the possible best way. Well done! Good property, recommended.

Dear Mr Giuseppe M., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. The small towel in the bathroom has been removed to accomplish to the international standard required from our chain. I do appreciate all the comments as a review like yours helps us to continuously improve our standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

well located for my purpose

Customer review rating 4.5/5

Kim M. Business - 25/01/2021 Confirmed reviews ALL

Just functional, I needed a hotel close to Bergamo airport to pick up travellers the next day. One remark is that we ordered pizza outside and we were not informed upfront that ordered food outside must be consumed in the own room. It would be better to know in advance because rooms are not prepared for dinner or lunch.

Dear Mr Joaquin M., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have an inside restaurant which is reserved to Guests eating food chosen exclusively from our menu. Inside the rooms there is a desk where Is possible to eat food ordered from our room-service. In addition in this particular period for Safety reasons we do not permit strangers from the outside to enter the hotel. In your case we have made an exception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Below Average

Customer review rating 3.0/5

Johhny Business - 26/12/2020 Confirmed reviews ALL

-Remote location in an industrial area. First of all it's a 15-20 minutes ride to the airport of Bergamo, so the name is absolutely misleading. Very few shopping possibilities in walkable distance as well. If you intend to enjoy some local restaurants, don't stay at this place. -Staff at reception desk could have been more helpful. On check-in I asked for an airport transfer and I was told to order it the evening before, what turned out to be too late. Communication in English was a bit difficult. -Rooms aren't well maintained. Furniture was partially damaged, shower dirty upon arrival.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Mercure Bergamo Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The distance is no more than 9 from the airport BGY and within 10 km from the airport is normal the label "Airport hotel". That is why the other two hotels in our neighbourhood have the same label. The rate paid, less than €. 40,00 per night is a special price for a four stars hotel. This rate it's much lower than the hotel by the airport applied. To avoid the inconvenience for the transfer service we suggest you to reserve it in advance at the time of booking. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Pit stop

Customer review rating 4.5/5

Guido M. P. Solo - 23/08/2020 Confirmed reviews ALL

Just an overnight on the way to Trieste, everything perfect as usual. Good job guys, even in these difficult times!

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Great Rooms. Very comfortable stay

Customer review rating 4.5/5

Anonymous Couples - 22/08/2020 Confirmed reviews ALL

Rooms are great. Very modern and very comfortable bed. The lady at the reception is very friendly and speaks very good english. It felt safe with the Covid-19 measurements implemented at the hotel. Thanks for all the effort the staff took to fulfill our special request. Would highly recommend this hotel for travellers with car. It's close to the highway and easy to find. Parking available at in front of the hotel. A/C in the room works great especially during the hot summer period.

Dear Mr Emmanuel N., We very much appreciate your comments regarding your stay at the Mercure Bergamo Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antonio Manzerra General Manager – Hotel Mercure Bergamo Aeroporto v. Arrigo Boito, 12 – 24040 Stezzano (Bergamo) T. +39 035 45 41 050 E-mail H8… www.mercure.com | www.accorhotels.com

Nice hotel,pleasent stay

TripAdvisor rating 5.0/5

Global12971459955 Business - 22/01/2020 TripAdvisor review

Nice hotel,clean room,various choice of food and drinks for breakfast, parking area in front of the hotel,garage available The staff members are the real treasure of the hotel , addition value for the clients.

Dear Guest, I thank you a lot for the time spent in reviewing our hotel. I am pleased you enjoyed your staying and appreciated the services made from our Team. Hoping to have the possibility to host you again in the future My best regards Antonio Manzerra

Good value for money

TripAdvisor rating 4.0/5

k1n3t1k Family - 14/08/2019 TripAdvisor review

All good, second stay there, need to reserve in advance dinner table; draft beer was not available for at least 24 hrs (very hot those days, needed beer). Breakfast so and so, good coffee, excellent dinner. All in all, I recommend this propriety.

quite, modern and well managed

TripAdvisor rating 4.0/5

giovanni622019 Couples - 01/08/2019 TripAdvisor review

I booked this hotel because close to Bergamo airport and a good price. Hotel is located in a industrial area, hence not close to shops/entertainment, but very, very quiet. I was pleased with the Front Desk, very efficient and attent to customer needs; the night has been very pleasant and quite,the breakfast offering is quite good and the ceckout very efficient. In all, a very good experience!

Great place

TripAdvisor rating 5.0/5

Baz-Protest Business - 11/06/2019 TripAdvisor review

Friendly Stall, efficient clean and tidy convenient for the Airport. First time staying here but will return well connected with Bus and Trains nearby to get into Milan and onward into italy via trains Handy for Monza also

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