Mercure Bergamo Centro Palazzo Dolci 4 stars

Customer review rating (ALL Rating) 4.1/5 1,023 reviews

Best price
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Mercure Bergamo Centro Palazzo Dolci - Image 1
Mercure Bergamo Centro Palazzo Dolci - Image 2
Mercure Bergamo Centro Palazzo Dolci - Image 3
Mercure Bergamo Centro Palazzo Dolci - Image 4
Viale Papa Giovanni XXIII 100, 24121 BERGAMO, Italy

Description

Hotel extras

  • Free WIFI throughout the property

  • Bar open 7/7, perfect setting for a business cocktail

  • Near the bus station with direct connections to Orio al Serio

  • ALLSAFE-certified hotel

  • Buffet continental breakfast.

Our accommodation(s)

Hotel location

Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni XXIII 100
24121 BERGAMO
Italy

GPS:45.692409, 9.672681

Telephone
Fax +39 035 218008

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
Near the property
  • Car park

BAR L'ACCADEMIA

At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,023 reviews

TripAdvisor Rating  3.9/5  1,681 reviews

Always stay here - but check in process this time was agonisingly slow

TripAdvisor rating 4.0/5

TripFiction TripAdvisor review

If we are passing through Bergamo, we always like to stay at this hotel. Everything works well, location (near the station) is good and the rooms are everything you would wish for. This time it was clear at check-in that staffing numbers are insufficient and/or check-in processes are poor. It took us 25 minutes to check in and watching that 1 minute video on a loop whilst the receptionist was on an important call, situated behind the desk could drive anyone mad. Anyway, a disappointing introduction.

Customer review rating 4.0/5

Suzanne S. Couples - Confirmed reviews ALL

We always love to stay at Mercure as the location is fantastic and the beds are comfortable. We love the vegan cake at breakfast and would love if you supplied some dairy-free spread, just margarine that everyone can use. And some oat milk for the cereal

Customer review rating 3.0/5

Sayed P. F. M. Couples - Confirmed reviews ALL

As a Gold member i was not given the best treatment unless I mentioned my will to cancel the stay. I was provided a standard room on the steet whose curtains and window were broken. We could hear people talking passing by on the street , so you can imagine how loud it is with the cars driving. We couldnt fall a sleep the whole night. No reduction on the price was made, no apologie coupon or any apologie gesture, nothing, and as if it was something quite normal. When we pay more than 450 for 2 night for such an experience we would rather take a bed and breakfast next time and pay less for the same experience. We would not recommend this hotel nor book a room there in the future.

Customer review rating 3.0/5

Timothy H. Solo - Confirmed reviews ALL

The only employee friendly in restaurant was chap from Senegal on Saturday morning. He was great. Others were just blah.

Customer review rating 5.0/5

Steven Q. Couples - Confirmed reviews ALL

We use this hotel for overnight stays. It is usefully placed on the no.1 bus route to and from the airport and Bergamo Alta and is only a few hundred yards from the railway station. The staff are usually very welcoming and helpful.

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Other web-users rate our hotel

  • 1,444 reviews 9.3/10 Location
  • 1,678 reviews 7.4/10 Room
  • 1,101 reviews 6.8/10 Service
  • 34 reviews 7.6/10 WiFi
  • 1,042 reviews 6.6/10 Breakfast
  • 923 reviews 7.7/10 Comfort
  • 588 reviews 7.1/10 Cleanliness
  • 367 reviews 4.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.