Customer review rating 4.2/5 1,503 reviews
ALLSAFE approved hotel
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Free WIFI throughout the property
Bar open 7/7, perfect setting for a business cocktail
Near the bus station with direct connections to Orio al Serio
Check-in from 14h00
Check out up to 12h00
92 elegantly designed rooms, where attention to detail and the furniture bright colours blend with the most modern hospitality comforts, such as free WiFi, safe, LCD satellite TV, creating a welcoming and sophisticated atmosphere.
Subject to availability
At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.
100% genuine reviews from our guestsFind out more
Mark M. Couples - 04/10/2020 Confirmed reviews ALL
Very friendly and pleasant staff but hotel was let down by damaged and old furniture in the room. Bathroom flooring needed replaced.
Old, ugly and very poorly maintained
Grzegorz Couples - 27/09/2020 Confirmed reviews ALL
An old and ugly hotel with very poor maintenance. No go and the last stay of mine in Mercure
Calm andwell located- friendly staff
Luc G. Couples - 28/07/2020 Confirmed reviews ALL
Short stay in couple in bergamo
Very poor service
Jp Business - 20/07/2020 Confirmed reviews ALL
I know it is challenging time for all of us. I have been very disappointed by welcome itself, not receiving drink as expected (as per ALL Accor status), breakfast very poor, even "continental solution" or room service would be more classy or **** style and definitely not 10€ value. I have been recommended to stay in NH or Excelsior, especially for more than 1 night. I have chosen Mercure due to over all good experience from the past. But obviously each city, country might be a reason for different customer approach and quality. I have to come 3-4 times more till end of the year 2020, but will stay somewhere else. Pity...
Pathfinder145209 Business - 02/07/2020 TripAdvisor review
The room was not really clean, the mirrors dirty - the aircondition didn't work and the best was, that in the fridge of the minibar was an opened, half-full fruit-juice, which was mildewy, means this juice was there for weeks/months !!!
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