Mercure Bergamo Centro Palazzo Dolci

Mercure Bergamo Centro Palazzo Dolci 4 stars

Customer review rating (ALL Rating) 4.0/5 509 reviews

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Hotel extras

  • Free WIFI throughout the property

  • Bar open 7/7, perfect setting for a business cocktail

  • Near the bus station with direct connections to Orio al Serio

  • ALLSAFE-certified hotel

  • Buffet continental breakfast.

ALLSAFE approved hotel

Hotel location

Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni XXIII 100
24121 Bergamo

GPS:45.692409, 9.672681

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park


At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.

Our accommodation(s)

92 elegantly designed rooms, where attention to detail and the furniture bright colours blend with the most modern hospitality comforts, such as free WiFi, safe, LCD satellite TV, creating a welcoming and sophisticated atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  509 reviews

TripAdvisor Rating  4.0/5  1,578 reviews

No more than suitable for business trips.

TripAdvisor rating 2.0/5

musicforawhile Business - TripAdvisor review

I used to like to stay here. Now all the sockets where you could plug in a computer have been removed. The only exception is in the lobby: one (1!) socket, but you are constantly harassed with music and it is impossible to do business videoconferencing. WLAN is good but does not help without a power supply

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

front desk disorganized ... 1 person knows job...

Well located,

Customer review rating 5.0/5

Norma L. Couples - Confirmed reviews ALL

Well located, friendly staff especially at breakfast. Good choice for breakfast. Clean comfortable bedroom. Ideal for visiting Bergamo and surrounding areas.

Fabulous hotel

Customer review rating 5.0/5

Trish B. Friends - Confirmed reviews ALL

Very attentive friendly staff. Hotel was very comfortable, clean and centrally located. Large variety for breakfast and the room was very spacious. Would highly recommend this hotel if you are in the area.

Well located

Customer review rating 3.5/5

Ashish T. Business - Confirmed reviews ALL

First I want to brief this was my 3rd journey to Italy, I have booked this hotel 3rd time, reason I like the hotel, I like bergamo too. Good place to visit, I like the streets. Now I want to brief scope of improvement. 1).Room service not upto mark water is not available, teamilk not available, tea stirrer not available when I booked privilege room for 2 person so my suggestion item should be readily available for 2 persons, every time I have go down ask this items. 2). Breakfast should be same in all 3 days no change in breakfast menu. 3). Invoice generation during my last day take too much, on the same day I have to pick flight from malpensa airport, although I have enough time, but girl on reception take 40 minutes to make my invoice, service should be fast after 30 minutes she gave invoice for 1 day, then I ask why one day when I stayed 3 days, then she said ok let me check wait for some time mean time she told ladies first u wait, I don't understand what is this ethics when you are attending some body first you clear that fellow activity rather then boys or girls, no meaning to say ladies first, I understand if some old petson stand in queue I automatically give first priority, frankly speaking at that time I don't say anything to that girl who is at reception but I don't like her way of addressing me.

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Other web-users rate our hotel

  • 837 reviews 9.3/10 Location
  • 1,035 reviews 6.3/10 Room
  • 647 reviews 7.4/10 Service
  • 25 reviews 6.2/10 WiFi
  • 565 reviews 6.7/10 Comfort
  • 534 reviews 7.6/10 Breakfast
  • 386 reviews 4.7/10 Cleanliness
  • 151 reviews 3.6/10 Amenities

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