Mercure Bergamo Centro Palazzo Dolci 4 stars

Customer review rating (ALL Rating) 4.2/5 886 reviews

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Hotel extras

  • Free WIFI throughout the property

  • Bar open 7/7, perfect setting for a business cocktail

  • Near the bus station with direct connections to Orio al Serio

  • ALLSAFE-certified hotel

  • Buffet continental breakfast.

Our accommodation(s)

Hotel location

Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni XXIII 100
24121 Bergamo

GPS:45.692409, 9.672681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
Near the property
  • Car park


At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  886 reviews

TripAdvisor Rating  4.0/5  1,627 reviews


Customer review rating 2.5/5

Maurice R. Couples - Confirmed reviews ALL

The room was confortable and adequate. The service was rudimentary, no glasses, no mugs, and the tea area was poorly cleaned. Front desk were brusque and rather unhelpful. It seemed they wanted to dispose of us as quickly as possible. We asked for information about restaurants and the area but they were unforthcoming. The breakfast room was a mess, the staff helpful but overcomed by numbers. The food was adequate but slow to refill. This is obviously an hotel of transit not for confort and welcome.

well located

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

water was not provided in the room


Customer review rating 1.0/5

Arturas Couples - Confirmed reviews ALL

There was no possibility to connect to the Internet, one towel for two, an extra bed was spread out in the room that we did not need, we paid more for some reason


Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Douche defect


Customer review rating 4.5/5

Kb Couples - Confirmed reviews ALL

Good location, easy to reach from the BGY airport and 10 min walk to the center, 30-40 min walk to the Upper Old Town. Helpful staff at the reception, especially Ms. Deborah helped solving our room changing as the first room was chilly for us. Breakfast is plentiful with varieties. It would be perfect if you keep margarin, or plant-based spread, or lactose-free product, not only butter. Coffee and pastry selection was excellent.

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Other web-users rate our hotel

  • 1,343 reviews 9.4/10 Location
  • 1,513 reviews 7.6/10 Room
  • 1,005 reviews 8.1/10 Service
  • 31 reviews 6.7/10 WiFi
  • 905 reviews 7.2/10 Breakfast
  • 838 reviews 7.8/10 Comfort
  • 515 reviews 6.9/10 Cleanliness
  • 265 reviews 5.3/10 Food

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