Mercure Bergamo Centro Palazzo Dolci 4 stars

Customer review rating (ALL Rating) 4.1/5 1,081 reviews

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Mercure Bergamo Centro Palazzo Dolci - Image 1
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Viale Papa Giovanni XXIII 100, 24121 BERGAMO, Italy

Description

Hotel extras

  • Free WIFI throughout the property

  • Bar open 7/7, perfect setting for a business cocktail

  • Near the bus station with direct connections to Orio al Serio

  • ALLSAFE-certified hotel

  • Buffet continental breakfast.

Our accommodation(s)

Hotel location

Mercure Bergamo Centro Palazzo Dolci

Viale Papa Giovanni XXIII 100
24121 BERGAMO
Italy

GPS:45.692409, 9.672681

Telephone
Fax +39 035 218008

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
Near the property
  • Car park

BAR L'ACCADEMIA

At our bar "The Academy" you will discover the harmony of taste and flavors of our land. The era of fast and slow culture of come together in an embrace that we scommetterlo, will be unforgettable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,081 reviews

Customer review rating 3.0/5

Eanna O. M. Couples - Confirmed reviews ALL

The hotel is in a very central location and the staff are very friendly. The room we stayed in was not really suitable to be deemed a privilege room. The curtains were very badly hung on the windows and the blinds were broken. The curtains were partially closed and couldn't be opened due to broken pulleys. The windows are an unusual shape so it is probably difficult to dress them, however I'm sure improvements could be made. The air conditioning did not work and the room was very warm. We tried to leave the windows open slightly, which was difficult due to the curtains and then there was a smell from a drain? permeating the room. Overall it was OK but not very comfortable. We did inform a staff member on our last day but there didn't seem to be any changes to the aircon in the room. The smell did disappear, so maybe it was just in the mornings. I do not wish to complain, as I work in Customer Service myself but feel that you should be aware of the issues in the room. I would stay here again, just not in room 419.

Customer review rating 4.0/5

Elena K. Solo - Confirmed reviews ALL

All was good except one thing. At room was kettle base, but wasn’t kettle. When I called to reception receptionist asked me go down for get it. And after all of then kettle didn’t fit to base

Customer review rating 5.0/5

Thomas W. Couples - Confirmed reviews ALL

Return visit for us, and as good as we remembered it Service was excellent. Location was perfect for us. Very comfortable room, offered everything we needed. Breakfast was very good. Bonus to be so close to the station. Highly recommend

Customer review rating 4.0/5

Navdip K. Solo - Confirmed reviews ALL

Trustworthy chain and room was clean and spacious. Easy to walk to from bus station. Solo traveller

Customer review rating 4.5/5

Gillian D. Friends - Confirmed reviews ALL

We have a lovely stay. The hotel very well located for the airport bus, train station and accessing the old town. Staff were excellent - friendly and very helpful. Rooms very clean.

Other web-users rate our hotel

  • 1,416 reviews 9.3/10 Location
  • 1,669 reviews 7.7/10 Room
  • 1,094 reviews 7.2/10 Service
  • 36 reviews 6.9/10 WiFi
  • 1,039 reviews 7.1/10 Breakfast
  • 904 reviews 7.9/10 Comfort
  • 595 reviews 7.3/10 Cleanliness
  • 374 reviews 5.1/10 Food

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