Novotel Muenchen City Arnulfpark 4 stars

Customer review rating (ALL Rating) 4.7/5 3,293 reviews

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Description

Hotel extras

  • A GreenKey certified hotel

  • Only 1.8 km from the main train station and 200 m to the tram

  • The FLAVE Restaurant & Bar has a sun terrace.

  • 185 air-conditioned rooms, sauna and fitness area with natural light

  • 7 meeting rooms with natural light and the Novotel Premium Meeting concept

Our accommodation(s)

Hotel location

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Germany

GPS:48.145601, 11.539065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The FLAVE of Munich

You will always be welcome at The FLAVE of Munich! For those looking for a quiet place to work or a relaxed meal with the family, the location and menu are just the ticket.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,293 reviews

TripAdvisor Rating  4.5/5  1,546 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Anton A. Business - Confirmed reviews ALL

Super hot room as AC is turned off.

Dear Anton A., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay with us. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 3.5/5

Michael G. Business - Confirmed reviews ALL

The room was fine, clean, and quiet. The restaurant, though, was shocking. I ordered steak, and once it was served, the waiter did not wait for me to cut it, and did not come by for almost 40 minutes. The food quality was disappointing. I ate in this restaurant before and never had such an experience. But this time it was very much overpriced for the poor quality.

Dear Mr G., I am very pleased that you took the time to review your visit with us at Novotel München City Arnulfpark. Thank you for your review, the praise for the room and the cleanliness, and also for your critique and suggestions on improvement regarding our restaurant and overall service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words and good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Steven C. Couples - Confirmed reviews ALL

Very comfortable and clean. Breakfast too expensive though

Dear Mr C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. I am very pleased that you rated us highly in all categories and are delighted that you really enjoyed your stay with us and the comfort and the cleanliness in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items - an offering that is appreciated and expected by a majority of our guests. I would like to ask you for understanding. We hope to welcome you as our guest soon again. Best regards, Jochen Fuchs General Manager

Customer review rating 4.0/5

Velagapudi S. Business - Confirmed reviews ALL

All is good 👍 Need to improve .. Thank you

Dear Mr S., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We are delighted with the good marks in all categories. I do acknowledge, however, that there is still “room for improvement”. Please be assured that this fact will be addressed and discussed within our local team and that we will try our best to become even better. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Jochen Fuchs General Manager

Customer review rating 5.0/5

Ardekani A. Couples - Confirmed reviews ALL

We stay at Novotel annually for our holidays and really enjoy the property, it is always in pristine condition and has great food and service.

Dear Mr A., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our location. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Jochen Fuchs General Manager

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Other web-users rate our hotel

  • 1,072 reviews 9/10 Location
  • 1,417 reviews 8.7/10 Room
  • 1,362 reviews 9/10 Service
  • 23 reviews 7.5/10 WiFi
  • 791 reviews 9/10 Breakfast
  • 706 reviews 9.1/10 Cleanliness
  • 381 reviews 9.5/10 Vibe
  • 289 reviews 8.1/10 Food

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