Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 974 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  974 reviews

TripAdvisor Rating  4.5/5  3,951 reviews

Certificate of excellence 2023

Recomended Hotel In Bandung

TripAdvisor rating 5.0/5

Adventure45656743393 TripAdvisor review

First time staying at Grand Mercure Bandung and in my opinion this is a hotel with the best of the best service, the rooms are spacious, clean, fragrant and have a balcony, and the swimming pool is also very large. The internet is fast and there is a smart TV too. The housekeeping staff is also friendly and very skilled, his name is Ovik, thankyou Grand Mercure

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. I am so glad to hear that your stay was wonderful and nothing was missing for a perfect holiday and your kind comment will be passed to Ovik. Hope it will not be too long before we get a chance to welcoming you back for another wonderful holiday at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Hotel ⭐️⭐️⭐️⭐️⭐️ Recommended in Bdg🩷

TripAdvisor rating 5.0/5

rshtrsnt TripAdvisor review

Really Comfort during stay in Grand Mercure Bandung. all Staff are Friendly when check in and helpful. Room clean and cozy with full amenities. Kids playground and Pool also clean and make our children happy play in there. Breakfast so many varieties and sooooo Good ! Thank you so much mas Stevan and Mas Alam for your kind service. Also thank you to Mba Stefani/ GRO teams& HK team made our rooms pretty good with your mirror art, towel art and Slice birthday cake for our kids, Hopefully we can stay again in the future🩷

Dear Ms/Mrs, Tresanti, Thank you so much for the beautiful poetry that you made for us, it is indeed our accomplishment to be able to make your stay memorable. I had passed your so kind words about service to Stevan, Alam, Stephanie and HK teams, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you and hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager

Good services

Customer review rating 5.0/5

Tio Families - Confirmed reviews ALL

The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. For dinner was delicious and with many food choices. The hotel team has always been friendly, patient and helpful. That impressed me the most. No matter what time of day or night, you could turn to them with all your concerns.

Dear Mr. Tio R., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good stay, good ambience

Dear Ms/Mrs. Sri Rahayu W., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Good stay

Customer review rating 5.0/5

Greace Families - Confirmed reviews ALL

The staf very friendly and helpful, clean room, so many facilities/ activities for children especially in weekend, satisfied experience.

Dear Ms/Mrs. Greace J., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 185 reviews 8.5/10 Location
  • 615 reviews 8.4/10 Room
  • 650 reviews 9.5/10 Service
  • 8 reviews 7.6/10 WiFi
  • 332 reviews 8.6/10 Amenities
  • 328 reviews 8.1/10 Breakfast
  • 319 reviews 8.5/10 Cleanliness
  • 237 reviews 9.6/10 Pool

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