Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 4.0/5 2,073 reviews

Pullman Melbourne Albert Park - Image 1
Pullman Melbourne Albert Park - Image 2
Pullman Melbourne Albert Park - Image 3
Pullman Melbourne Albert Park - Image 4

Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • 32 Adaptable Conference & Events Spaces.

  • Cafe, Restaurant and Bar on-site.

  • 500 on-site car parking spaces.

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,073 reviews

TripAdvisor Rating  3.9/5  1,780 reviews

Customer review rating 4.0/5

D. M. M. D. Business - Confirmed reviews ALL

The service was excellent as always. The only limiting factor was that the air conditioning in my room was barely able to keep the room at a reasonable level. I did report this to the front desk and maintenance was quick to respond. Unfortunately, it was a room with a very old air con system and it was working as well as it could but it was still too warm for my taste.

Dear D. M. M. D., Thank you for taking the time to tell us about your experience at the Pullman Melbourne Albert Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rieko Indra Room Division Manager

Customer review rating 5.0/5

Lester S. Couples - Confirmed reviews ALL

Hotel is close to the vibrant life in St Kilda as well as the CBD of Melbourne For sport lovers, Near to the MCG and venues for tennis. Albert Lake, just metres away has a 5k track around it, perfect for walking and running. Lovely spacious, well appointed rooms, with views, quiet

Dear Lester S., We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Customer review rating 1.5/5

Joy Solo - Confirmed reviews ALL

First room has smell in room and toilet. Overall cleanness was not great. Dusty and hair uncleaned. Hand Marks on mirror and windows. Smell couldn’t be resolve by housekeeping team eventually moved room which i appreciate. Billing issues still not resolved with pending refund for a week. Unable to reach out via call/email, got hung up multiple times. Hope this could be improved. On good side bed was comfortable. Thanks.

Customer review rating 5.0/5

Natalie H. Families - Confirmed reviews ALL

We loved it. It was the nicest accommodation we have stayed at in a long time.

Dear Natalie H., We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rieko Indra Room Division Manager

Customer review rating 4.0/5

Justin C. Business - Confirmed reviews ALL

not to bad

Dear Justin C., Thank you for taking the time to tell us about your experience at the Pullman Melbourne Albert Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rieko Indra Room Division Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 539 reviews 8.1/10 Location
  • 1,351 reviews 6.2/10 Room
  • 1,214 reviews 6.9/10 Service
  • 26 reviews 4.6/10 WiFi
  • 477 reviews 4.7/10 Cleanliness
  • 388 reviews 5.4/10 Food
  • 301 reviews 6.5/10 Breakfast
  • 281 reviews 5.3/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Melbourne