Shadow Play Melbourne by Peppers 4.5 stars

Name: Shadow Play Melbourne by Peppers - ALL
Address: 308 320 City Road, SOUTHBANK, 3000, AU
Telephone: +61370040400
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 953 reviews

Shadow Play Melbourne by Peppers - Image 1

Shadow Play Melbourne by Peppers - Image 2

Shadow Play Melbourne by Peppers - Image 3

Shadow Play Melbourne by Peppers - Image 4

102 102 photos

308 320 City Road, 3000 SOUTHBANK, Australia

See rates

Shadow Play Melbourne by Peppers

Shadow Play by Peppers presents contemporary accommodation in Southbank, 1km from the CBD and a five minute walk from Melbourne Convention and Exhibition Centre. Its position within this romantic city, where laneway restaurants, rooftop bars, markets and boutiques are set around the Yarra River flowing through the metropolis, is nothing short of exquisite. Completed by a heated outdoor pool, restaurant and bar, along with the convenience of valet parking and 24 hour reception, your desires are fulfilled.

Shadow Play by Peppers offers a collection of One & Two Bedroom Apartments with floor to ceiling windows and contemporary décor. Elevating the experience, level 45 introduces a refined layer of luxury with five three-bedroom penthouses, each thoughtfully curated with sophisticated interiors and commanding, sweeping views over Melbourne CBD.

Centred on the Yarra River, the city of Melbourne is romantic and sophisticated, overflowing with rooftop bars, laneway restaurants, markets and boutiques. A foodie's haven, an eclectic mix of cuisines is to be discovered from your doorstep.

Welcome to Shadow Play by Peppers, where you'll find an array of luxury facilities amongst intimate, bespoke room offerings. Wine, dine and indulge in Edwin Wine Bar, featuring exclusive and extensive Victorian menus to complete your Melbourne experience

Nico Mackintosh, Hotel Management

To speak to a Reservations Consultant please contact 1300 987 610. Valet Parking: Limited valet parking available 7 am to 11 pm at $60 per day per vehicle; pre-book by contacting the hotel. Subject to size restrictions. Bond: A pre-authorization on a credit card is required on arrival. One/two-bedroom apartments: $200 bond, Penthouse: $1500 bond.

Hotel extras

Relax in our outdoor heated pool enjoying views of Southbank and Melbourne
Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).
Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms
Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

Our accommodation(s)

Penthouse

Three Bedroom Penthouse Apartment

6 pers. max
116 m² / 1248 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Queen size bed(s)

See availabilities

Penthouse

Three Bedroom City View Penthouse

6 pers. max
159 m² / 1711 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Queen size bed(s)
Views: City View

See availabilities

Penthouse

Three Bedroom Bay View Penthouse

6 pers. max
162 m² / 1743 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 1 x Queen size bed(s)
Views: Bay view

See availabilities

Apartment

1 Bedroom Deluxe

2 pers. max
43 m² / 462 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Apartment

2 Bedroom Deluxe

4 pers. max
57 m² / 613 sq ft

Bedding 2 x Queen size bed(s)
Most of the accommodation: Balcony

See availabilities

Apartment

2 Bedroom 2 Bathroom Apartment

4 pers. max
66 m² / 710 sq ft

Bedding 2 x Queen size bed(s)
Most of the accommodation: Balcony

See availabilities

Apartment

2 Bedroom Corner Deluxe

4 pers. max
66 m² / 710 sq ft

Bedding 2 x Queen size bed(s)
Most of the accommodation: Balcony or Corner Room

See availabilities

Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

+61 3 7004 0400

+61 1300 987 610

NGV

Art and Culture

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.05 € 10 AUD

Melbourne Recital Centre

Entertainment centre

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.05 € 10 AUD

Melbourne Arts Centre

Art and Culture

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.05 € 10 AUD

Fed Square

Entertainment centre

Access: 1 km / 0.62 mi 15 min walk / 8 min drive

The Lume

Art and Culture

Access: 1 km / 0.62 mi 10 min walk / 8 min drive

Taxi

6.05 € 10 AUD

Melbourne Museum

Museums

Access: 2 km / 1.24 mi 40 min walk / 15 min drive

Taxi

12.10 € 20 AUD

Yarra River

River

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Taxi

6.05 € 10 AUD

St Kilda Beach

Beach area

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Taxi

6.05 € 10 AUD

Birrarung Marr

Park

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

Taxi

6.05 € 10 AUD

Melbourne Botanic Gardens

Park

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Taxi

6.05 € 10 AUD

Albert Park Lake

Lake

Access: 1 km / 0.62 mi 20 min walk / 10 min drive

Taxi

6.05 € 10 AUD

South Melbourne Beach

Beach area

Access: 1 km / 0.62 mi 20 min walk / 5 min drive

Taxi

6.05 € 10 AUD

Yarra River Restaurants & Bars

Bar

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

South Melbourne Markets

Shopping district

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Crown dining

Restaurant and cafe district

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

Emporium

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

DFO South wharf

Shopping district

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Taxi

6.05 € 10 AUD

Bourke Street Mall

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

EDWIN WINE BAR AND CELLAR

Designed to pair with your selected beverage, at Edwin Wine Bar and Cellar you'll discover a curated menu of generous proportions with share plates and micro-seasonal dishes in an ever-evolving menu.

Pool

Enjoy the outdoor heated pool on level 9 and relax while taking in the views over Melbourne city. Take a dip in the pool or relax on one of the sun loungers

Fitness center

When staying in shape during your stay is essential, our hotel gymnasium offers elite fitness equipment, with adjoining steam and sauna rooms. Enjoy the city views on Level 9 when working out, then return to your room feeling motivated.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 224 m² / 2411.114 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 50

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 953 reviews

Rhys T. Friends - 6/20/2026 Confirmed reviews ALL

Dear Rhys, Thank you for taking the time to provide your feedback. We are very sorry to hear you were kept awake from the wind. Please be rest assured our maintenance team are looking into this to ensure a restful night sleep for future guests. We greatly appreciate your patronage as a return guest and we hope to welcome you back again in the future for a more relaxing stay. Kind regards, Nico Mackintosh General Manager

Robyn T. Friends - 6/18/2026 Confirmed reviews ALL

Dear Robyn, Thank you for your kind words regarding your recent stay! We are delighted to hear that you enjoyed our location, breakfast, and the comfort of your room. We hope to welcome you back to Shadow Play by Peppers in the near future! Kind regards, Nico Mackintosh General Manager

Maria A. Couples - 6/17/2026 Confirmed reviews ALL

Dear Maria, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that from the moment you arrived, our team made you feel welcome and well looked after. It is fantastic to know that you enjoyed our convenient location, spacious and clean apartment, and the service provided by our staff. Your kind words about their friendliness, professionalism, and willingness to assist mean a great deal to us. As a valued ALL Gold member, we sincerely appreciate your loyalty and are grateful for your recommendation. It is always rewarding to know that our guests leave with such positive memories of their stay. Thank you again for choosing Shadow Play by Peppers. We look forward to welcoming you back for another exceptional stay in the future. Kind regards, Nico Mackintosh Acting General Manager

Loretta M. Families - 6/16/2026 Confirmed reviews ALL

I stayed at Shadow Play by Peppers as a treat for my family to celebrate my 60th birthday with me. Ashleigh, Asst Manager was very kind and ensured we would be celebrating in style! Our 3 bedroom penthouse (purchased thru Luxury Escapes) was absolutely breathtaking. Plenty of room to spread out, spectacular views, scrumptious breakfast and very attentive staff. It was located in a great position with a very short walk to Crown Casino. I can’t wait to be able to come back. Thanks so much for making my 60th birthday so special.

Dear Loretta, Thank you so much for taking the time to share such a wonderful review following your recent family stay with us. We are absolutely delighted to hear that your 60th birthday celebration was such a memorable experience and that we could play a part in making it special. It is fantastic to know that you enjoyed the breathtaking views, spacious penthouse accommodation, delicious breakfast, and our convenient location. A special thank you for recognising Ashleigh for her attentive service and care in helping make your celebration extra special. We will be sure to pass on your kind words, as I know they will mean a great deal to her. As a valued ALL Classic member, we sincerely appreciate your loyalty and are thrilled to know that you and your family had such an amazing stay. Creating memorable experiences for special occasions is something we take great pride in. Thank you again for choosing Shadow Play by Peppers to celebrate such an important milestone. We look forward to welcoming you back for another unforgettable stay in the future. Kind regards, Nico Mackintosh Acting General Manager

Helen L. Families - 6/16/2026 Confirmed reviews ALL

The staff were absolutely amazing, from the initial contact, right through to the restaurant and housekeeping - they were wonderful and it's great to see people happy in their job and being so helpful. The location is great, the only thing that could be better is the cleanliness of the showers. There was a massive amount of mould built up in between the tiles in both showers - if you rubbed up against it, it came off on your arm 😲. We reported it on checkout and the lady tried to tell me it wasn't dirty, and that it was the grout that was missing. I advised her that wasn't the case, so I hope they get a brush onto those tiles to clean in between and remove that mould. Other than that, the stay was great.

Dear Helen, Thank you for taking the time to share your detailed feedback following your recent family stay with us. We are delighted to hear that you enjoyed our convenient location and that our team made such a positive impression throughout your stay. Your kind words regarding Harvey, Justin, our breakfast team, and our housekeeping staff are truly appreciated, and we will be sure to pass on your recognition to them. At the same time, we sincerely apologise for the cleanliness concerns you encountered in the shower areas. Please accept our apologies that this did not meet the standards we strive to uphold. We also regret your experience when raising this concern at check-out, as your feedback should have been acknowledged and addressed with greater care. Please be assured that your comments have been shared with both our Housekeeping and Management teams for immediate review and follow-up. We also appreciate your feedback regarding the Wi-Fi connection speed, as this helps us identify areas where we can improve the guest experience. Thank you again for your honest feedback and for highlighting both the positives and areas for improvement. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Kind regards, Nico Mackintosh Acting General Manager

Web-users rating

Other web-users rate our hotel

350 reviews 9.1/10 Location
629 reviews 7.2/10 Room
509 reviews 8/10 Service
5 reviews 3.3/10 WiFi
261 reviews 4.8/10 Comfort
202 reviews 7/10 Cleanliness
174 reviews 6.4/10 Breakfast
157 reviews 7.5/10 Vibe

64 reviews 8.9/10 Location
119 reviews 7.2/10 Room
100 reviews 7.4/10 Service
44 reviews 4.4/10 Comfort
42 reviews 6.9/10 Breakfast
35 reviews 7.5/10 Cleanliness
34 reviews 5.6/10 Food
33 reviews 6.8/10 Amenities

44 reviews 8.9/10 Location
97 reviews 7/10 Room
79 reviews 7.4/10 Service
30 reviews 6.8/10 Cleanliness
29 reviews 6.9/10 Vibe
27 reviews 6.4/10 Breakfast
7 reviews 6.6/10 Value

31 reviews 9.3/10 Location
79 reviews 7.5/10 Room
71 reviews 8.1/10 Service
33 reviews 7.2/10 Cleanliness
13 reviews 6.1/10 Breakfast

7 reviews 9.2/10 Location
16 reviews 6.8/10 Room
16 reviews 8.2/10 Service
6 reviews 7.1/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Shadow Play Melbourne by Peppers offers check-in from 02:00 PM and check-out until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Shadow Play Melbourne by Peppers regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.