Shadow Play Melbourne by Peppers 4.5 stars

Customer review rating (ALL Rating) 4.4/5 930 reviews

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Description

Hotel extras

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

Our accommodation(s)

Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  930 reviews

TripAdvisor Rating  4.1/5  245 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Nick T. Business - Confirmed reviews ALL

As above

Dear Nick, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed your stay overall and found our team friendly and helpful. We appreciate your comments regarding the reception lighting, restaurant availability on the public holiday, and the placement of power points in the room. Your feedback has been noted and shared with the relevant teams for review. We’re also delighted to hear your positive mention of our team member on the evening of 26 January. Thank you for choosing to stay with us, and we hope to welcome you back again soon. Best regards, Sahil Bhatia General Manager

Customer review rating 4.5/5

Tinajane E. Couples - Confirmed reviews ALL

Sadly only stayed one night… wish we were staying longer. Lovely hotel in great location.

Dear TinaJane, Thank you for your lovely review and for rating your stay so highly. We’re delighted to hear you enjoyed our hotel, location, and overall experience even if it was a short stay. We truly appreciate your loyalty as an ALL Accor Gold member and hope to welcome you back soon, perhaps for a longer visit next time. Best regards, Sahil Bhatia General Manager

Customer review rating 4.5/5

Katherine A. B. Business - Confirmed reviews ALL

Loved my stay at Shadow Play by Peppers! The location was perfect, the room clean and spacious, and breakfast had great options. The highlight? Edwin Wine Bar, the steaks were amazing, and the appetizers were delicious too. Highly recommend!

Dear Katherine, Thank you for sharing such a wonderful review and for rating your stay with us so highly. We’re delighted to hear that Shadow Play Melbourne by Peppers was a great fit for your business trip and that you enjoyed our convenient location, spacious and clean rooms, and breakfast selection. It’s especially lovely to know that Edwin Wine Bar was a highlight of your stay, we’ll be sure to pass on your compliments to the team, particularly regarding the steaks and appetisers. Your recommendation truly means a lot to us. Thank you as well for your continued loyalty as an Accor ALL Platinum member. We genuinely appreciate your support and look forward to welcoming you back for another exceptional stay in the future. Best regards, Sahil Bhatia General Manager

Customer review rating 3.5/5

Gemma V. Families - Confirmed reviews ALL

I stayed here with my daughter as a girls stay cation. We really enjoyed the library and the room. We did choose this resort because the website stated "heated pool, for all year round swimming" but unfortunately the pool was freezing. So that was a bit of a let down. Also no room service or restaurant open the night we stayed. Other than those two things, we loved the hotel, enjoyed our experience.

Dear Gemma, Thank you for sharing your feedback. We’re glad you and your daughter enjoyed your stay, especially the room and library. We apologise for the pool being colder than expected and for the limited dining options during your visit. Your comments are appreciated and will help us improve. We hope to welcome you back for an even better experience. Best regards, Sahil Bhatia General Manager

Customer review rating 5.0/5

Jorge P. Couples - Confirmed reviews ALL

The apartment has everything you might need. Modern and comfortable rooms. Extraordinary customer service at check in/out and at the bar/restaurant.

Dear Jorge, First of all thank you for taking your time to write about your recent stay at Shadow Play by Peppers. We’re delighted to hear that you found the room is modern, comfortable, and well equipped with everything you needed for your stay. Your kind words about our customer service truly mean a lot to us. Knowing that our team made such a positive impression at check-in, check-out, and in the bar and restaurant is incredibly rewarding, and we’ll be sure to pass on your kind words to everyone. We really appreciate you taking the time to share your experience and hope to welcome you back again very soon for another enjoyable stay. Best regards, Sahil Bhatia General Manager

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Other web-users rate our hotel

  • 370 reviews 9.1/10 Location
  • 606 reviews 7.3/10 Room
  • 492 reviews 8.1/10 Service
  • 254 reviews 4.7/10 Comfort
  • 208 reviews 7.2/10 Cleanliness
  • 150 reviews 7.7/10 Vibe
  • 148 reviews 6.1/10 Breakfast
  • 79 reviews 5.9/10 Value

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