Shadow Play Melbourne by Peppers 5 stars

Customer review rating (ALL Rating) 4.4/5 923 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Our fully enclosed garden area makes for a tranquil relaxation space, located on level 46

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Level 46 hosts The Cloakroom where tailoring for men meets a 40 seat cocktail bar

  • Level 9 is built for comfort, step onto the patio to take in the city views or fire up the BBQ

Our accommodation(s)

Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  923 reviews

TripAdvisor Rating  4.0/5  193 reviews

Certificate of excellence 2022

Great Location and Staff

Customer review rating 5.0/5

Shona H. Couples - Confirmed reviews ALL

Amazing, Melody was wonderful.

Dear Shona H., We very much appreciate your comments regarding your stay at the Shadow Play Melbourne by Peppers and Thank you for your loyalty as Silver member with Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Melody! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric McRae

Friendly and accomodating service

Customer review rating 4.5/5

Fraise F. Families - Confirmed reviews ALL

The staff were very accommodating in answering any questions we had and the room service was great

Dear Fraise F., We very much appreciate your comments regarding your stay at the Shadow Play Melbourne by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shadow Play by Peppers

Fantastic service, brilliant location

Customer review rating 5.0/5

Sammy Families - Confirmed reviews ALL

From the moment we turned up, we were impressed. The hotel smelled beautiful, the staff were extremely friendly and helpful. We travelled with a baby (1) and the staff were very accomodating. The room was well designed and had all the amenities required. We would stay there next time we travel to Melbourne.

Dear Samantha, We very much appreciate your comments regarding your stay at the Shadow Play Melbourne by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franco Front Office Assistant Manager Shadow Play by Peppers

Lovely place

Customer review rating 5.0/5

Kaitlin Couples - Confirmed reviews ALL

Staff were super friendly and helpful on check in and the room was absolutely beautiful

Dear Kaitlin, We very much appreciate your comments regarding your stay at the Shadow Play Melbourne by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shadow Play by Peppers

Well located

Customer review rating 4.5/5

Anthony M. Families - Confirmed reviews ALL

Everything was good except for the card operation in the lift, we found it difficult to sometimes engage , Thank you

Dear Anthony, We very much appreciate your comments regarding your stay at the Shadow Play Melbourne by Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franco Assistant Manager Shadow Play by Ppepers

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Other web-users rate our hotel

  • 310 reviews 9.2/10 Location
  • 567 reviews 7.4/10 Room
  • 547 reviews 8.6/10 Service
  • 234 reviews 7.9/10 Cleanliness
  • 141 reviews 7.4/10 Amenities
  • 116 reviews 7.9/10 Vibe
  • 96 reviews 6.5/10 Breakfast
  • 86 reviews 5.9/10 Value

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