Shadow Play Melbourne by Peppers 5 stars

Customer review rating (ALL Rating) 4.4/5 895 reviews

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308 320 City Road, 3000 SOUTHBANK, Australia

Description

Hotel extras

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Our fully enclosed garden area makes for a tranquil relaxation space, located on level 46

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

  • Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).

Our accommodation(s)

Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

Telephone
Fax +61 1300 987 610

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  895 reviews

TripAdvisor Rating  4.0/5  234 reviews

well located

Customer review rating 3.5/5

Peter H. Couples - Confirmed reviews ALL

nice rooms. No dinner service at restaurant was disappointing

Dear Peter H., Thank you for your feedback! We’re glad to hear that you enjoyed the rooms during your stay. We apologize for the disappointment regarding dinner service. As our restaurant is closed for dinner on Sundays, we understand this may have been an inconvenience, and we appreciate your understanding. We hope to welcome you back soon and provide you with an even more enjoyable experience. Best regards, Sahil Bhatia General Manager

Customer review rating 3.5/5

Aw Families - Confirmed reviews ALL

The room was a little loud on the road side.... perhaps pop families with children on a quieter side of the building. Neat and tidy room. Would recommend to others.

Dear Aw, Thank you for sharing your experience with us. We're pleased to hear that you found the room neat and tidy and that our team was friendly. We also appreciate your feedback regarding the noise from the road side. We understand how important a quiet environment is, especially for families with children, and we will certainly take your suggestion into account for future bookings to ensure you get a more peaceful stay. We sincerely apologize for the oversight with the toilet paper restocking, and we’ll make sure to address this with our housekeeping team to prevent it from happening again. We’re grateful for your recommendations, and we hope to welcome you back for an even more enjoyable stay in the future. Best regards, Sahil Bhatia General Manager

Clean

Customer review rating 5.0/5

Anthony L. Couples - Confirmed reviews ALL

Great

Dear Anthony L., Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience during your stay and that everything from the booking process to the accommodation, breakfast, and check-out exceeded your expectations. It’s great to know that our team made a positive impression as well. We truly appreciate your recommendation and your continued support as an Accor ALL Silver member. We look forward to welcoming you back for another fantastic stay in the future! Best regards, Sahil Bhatia General Manager

Excellent location and apartments

Customer review rating 5.0/5

Brad W. Business - Confirmed reviews ALL

Had 10 rooms and everyone loved there stay

Dear Brad w., Thank you so much for your fantastic feedback! We’re delighted to hear that you and your colleagues had such a positive experience during your business trip. It’s wonderful to know that everything from the booking process to the accommodation, WiFi, breakfast, and service met your expectations. Your high ratings across the board are deeply appreciated, and we’re grateful for your support of our sustainable development initiatives as well. We hope to welcome you back again soon for another seamless stay! Best regards, Sahil Bhatia General Manager

Good Location.

Customer review rating 3.5/5

Mattn Families - Confirmed reviews ALL

Just a one night stay very close to crown precinct. Stayed in room 806 mattress was terrible n

Dear Matt, Thank you for taking the time to share your feedback. We’re glad to hear that our location near the Crown precinct was convenient for your stay. However, we’re sorry to learn that the mattress in your room did not meet your expectations. We take guest comfort seriously, and we’ll be reviewing this with our team to ensure we provide the best possible rest experience for all our guests. We hope to have the opportunity to welcome you back and offer you a more comfortable stay in the future. Best regards, Sahil Bhatia General Manager

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Other web-users rate our hotel

  • 329 reviews 8.8/10 Location
  • 546 reviews 7.4/10 Room
  • 490 reviews 8.3/10 Service
  • 224 reviews 4.8/10 Comfort
  • 206 reviews 7.4/10 Cleanliness
  • 148 reviews 7.4/10 Amenities
  • 130 reviews 8.5/10 Vibe
  • 107 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.