Shadow Play Melbourne by Peppers 4.5 stars

Customer review rating (ALL Rating) 4.4/5 955 reviews

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Description

Hotel extras

  • Relax in our outdoor heated pool enjoying views of Southbank and Melbourne

  • Winners of the Apartment Accommodation Hotel of the year award 2024, by Accommodation (VIC).

  • Our hotel gymnasium offers elite fitness equipment with adjoining steam and sauna rooms

  • Sit down to an indulgent meal and beverage at Edwin Wine Bar, open 4pm 6pm daily.

Our accommodation(s)

Hotel location

Shadow Play Melbourne by Peppers

308 320 City Road
3000 SOUTHBANK
Australia

GPS:-37.827052, 144.958326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

EDWIN WINE BAR AND CELLAR

We have a simple philosophy at Edwin: To celebrate and support local people and produce. Our carefully curated list of wines features the best of local growers, while our ever-evolving selection of food stars the freshest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  955 reviews

Customer review rating 4.0/5

Daniel H. Business - Confirmed reviews ALL

Great experience for a business trip. Well located and sized room for 3 of us. Kitchen was well equipped for meals and daily room attendance was helpful. Staff were attentive to any requests that we had.

Dear Daniel, Thank you for taking the time to share your feedback following your recent business stay with us. We are pleased to hear that you enjoyed our convenient location, spacious accommodation, and well-equipped kitchen. It is also wonderful to know that our team was attentive to your requests and that the daily servicing of your room contributed positively to your stay. At the same time, we sincerely appreciate your constructive feedback regarding the cleanliness of the flooring and grout lines. Please accept our apologies that this aspect of your accommodation did not meet expectations. Your comments have been shared with our Housekeeping team for review and follow-up to ensure our standards are maintained. We also appreciate your suggestions regarding hotel signage, the arrival experience, and Wi-Fi accessibility. Feedback such as yours helps us identify opportunities to improve the overall guest experience. Thank you for your loyalty as an ALL Gold member and for choosing to stay with us. We hope to have the opportunity to welcome you back to Shadow Play by Peppers and provide an even better experience in the future. Kind regards, Nico Mackintosh Acting General Manager

Customer review rating 4.5/5

Emily F. Business - Confirmed reviews ALL

Stayed for three nights. Room cleaned each day. Great breakfast. Utilized the gym (great that it opened at 6am) didn’t get to try the restaurant - maybe next time.

Dear Emily, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and the service provided by our team. It is wonderful to know that your room was kept clean and refreshed throughout your three-night stay and that you enjoyed our breakfast offerings. We're also pleased that you were able to make use of our gym facilities and found the early opening hours convenient for your schedule. We hope you'll have the opportunity to experience our restaurant on your next visit. Thank you for your recommendation and for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back to Shadow Play by Peppers for another enjoyable stay in the future. Kind regards, Nico Mackintosh Acting General Manager

Customer review rating 4.5/5

Jodie M. Business - Confirmed reviews ALL

Pool and sauna were great after long days at work

Dear Jodie M., Thank you for your feedback. I’m delighted to hear that you enjoyed your stay. We appreciate your comments and hope to welcome you back again soon. Kind regards, Nico Mackintosh General Manager

Customer review rating 4.5/5

Samantha K. Business - Confirmed reviews ALL

Room was spacious, clean and had everything I needed. Bathroom was a little small with no bench space for toiletries.

Dear Samantha K., Thank you for your feedback. I’m delighted to hear that you enjoyed your stay. We appreciate your comments and hope to welcome you back again soon. Kind regards, Nico Mackintosh General Manager

Customer review rating 5.0/5

Gillian Y. Friends - Confirmed reviews ALL

A great location close to tram, crown, restaurants and city. Great facilities and very modern and clean.

Dear Gillian, Thank you for your positive feedback regarding your recent stay! We are delighted to hear that you appreciated our location and the modern amenities we offer. We hope to welcome you back soon! Kind regards, Nico Mackintosh General Manager

Other web-users rate our hotel

  • 361 reviews 9.2/10 Location
  • 639 reviews 7.1/10 Room
  • 519 reviews 8/10 Service
  • 5 reviews 6/10 WiFi
  • 268 reviews 4.8/10 Comfort
  • 205 reviews 6.8/10 Cleanliness
  • 172 reviews 6.3/10 Breakfast
  • 160 reviews 7.7/10 Vibe

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