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The Sebel Mandurah 4 stars

Customer review rating 4.5/5 8,754 reviews

ALLSAFE approved hotel

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The Sebel Mandurah
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+ 19 Services

Hotel extras

  • 24-hour Reception.

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary.

  • Regular local dolphin tours operated externally located within walking distance of the hotel.

  • Outdoor Pool.

  • Intimate and unique meeting and event space designed to inspire.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210 mandurah
australia

Tel: +61895128300

Fax: (+61)8/95128399

Check-in from 14h00

Check out up to 11h00

  • By plane

    PERTH INTL AIRPORT At 86km / 53.44 miles - Shuttle paying

  • By train

    MANDURAH At 4km / 2.49 miles

  • By train

    MANDURAH STATION At 4km / 2.49 miles

GPS :-32.52872, 115.716873

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Meetings/Events
  • 4 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 84 rooms
    • 4 rooms for people with reduced mobility
    • 3 family rooms
    • 2 connecting rooms
    • 84 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Indonesian
    • Japanese
    • English
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • PERTH INTL AIRPORT Additional charge
    • PER Additional charge
  • Vivaldi Drive Carpark
    • Near the property
    • 300 parking spaces
    • Public
    • Parking opened 24/7
Well-being
  • Swimming Pool
    • Outside
    • On site
  • Fitness Room
    • On site
Boutiques/shopping
  • Shopping mall
Family
  • Equipements for children
    • Bottle Warmer

Our accommodation(s)

Beautifully appointed and contemporary in design, guest rooms at The Sebel Mandurah provide the perfect retreat, allowing guests to relax in complete comfort. Guests looking for hotels in Mandurah can choose from a range of accommodation styles at this impressive waterfront hotel; with spacious guest rooms and one and two bedroom apartments available. All rooms feature an LCD TV, high-speed broadband and air-conditioning, and apartments feature a kitchen, laundry, living area and furnished balcony.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
The Sebel Mandurah

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,754 reviews

TripAdvisor Rating 4.0/5

1,232 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Pleasant stay after room change

Customer review rating 3.5/5

Gail R. Friends - 23/10/2021 Confirmed reviews ALL

We stayed 3 nights and had stayed at the Sebel some 6 weeks earlier. Our first stay in September was a success nice room on the 4th floor near the lifts. This time however we were put in 417 - the room was very noisy from the bar underneath and some event that happened at 9am with music and talking on a microphone. The room was stuffy and the aircon was not working we had to open the balcony to get air flow. Upon passing this onto to reception Martha kindly moved us to level 3 with an upgraded room for which I was grateful. My only other comment would be the necessity of having to handle the luggage ourselves. Would have thought with the price of the rooms this would have been provided by the hotel.

Dear Gail, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. I am glad that Marta was able to assist you with changing rooms to make your stay more enjoyable, and we are glad that you liked your upgraded room. We do hope that we get to welcome you again in the future for your next R & R time in Mandurah. Sincerely, Kristy Coates Assistant Manager The Sebel Mandurah

well located good views

Customer review rating 4.5/5

Neville T. Solo - 23/10/2021 Confirmed reviews ALL

third time with you , this time no breakfast available but not a big issue with me , I used the bar at the Pen for meals

Dear Neville, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. It is great to hear that you enjoyed our lovely views and that you continue to return to us for your holidays in Mandurah. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Great spot on the estuary

Customer review rating 4.5/5

Jill Couples - 23/10/2021 Confirmed reviews ALL

We stay at the Sebel Mandurah every year for our wedding anniversary. Always have a water view room. It was good. But the tv didn’t work properly so we had to move rooms about 8 pm.

Dear Jill, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. We are delighted that you enjoy your stays so much that you come every year, we really appreciate your loyalty to the hotel. I am glad that you felt well looked after by our team. Thank you again for sharing your experience, and we hope next years anniversary will be just as great. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Great service, good amenities

Customer review rating 5.0/5

Marlene Business - 22/10/2021 Confirmed reviews ALL

Lovely check in with Martha at front desk, patiently going through everything with me. Room was spacious and well presented with a bonus that the bed was nice and firm with good plush pillows. Was pleasantly surprised to find there was a in house gymnasium which was very handy. Have The Pen downstairs was also convenient as the weather was horrid and saved me having to go out for dinner. Lovely stay. Thank you!

Dear Marlene, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will be sure to pass on your lovely words to Marta, as she will be delighted to hear that you had such a lovely stay. Thank you again for sharing your experience, and we look forward to welcoming you again the next time you are in Mandurah. Sincerely, Kristy Coates Assistant Manager The Sebel Mandurah

Good stay

Customer review rating 4.5/5

Susie Friends - 21/10/2021 Confirmed reviews ALL

Comfortable bed, clean, good view, of course we paid extra for good view balcony room. Sebel in good location, close to all entertainments, lots of choices to eating restaurants and boat trips. Staffs are helpful. Will definitely visit again

Dear Susie, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is great to hear that you had such an enjoyable time in Mandurah during your stay. We are glad that you got to enjoy the great views we have here and felt so well looked after by our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Well located

Customer review rating 4.5/5

Kevin R. Couples - 21/10/2021 Confirmed reviews ALL

Very enjoyable.

Dear Kevin, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is great to hear that you had such an enjoyable stay with us and enjoyed our prime location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Customer Service

Customer review rating 3.5/5

Mark S. Couples - 21/10/2021 Confirmed reviews ALL

On our first night, Friday 8th October 2021, the people in the room above us partied from 1am right through 7am. Loud talking, shouting, music, swearing, dragging furniture across the floor. I spoke to them from the balcony at about 0645 and was treated to extreme profane verbal abuse. When mentioned to the reception staff that morning the response was almost dismissive. I did say that if these people were still there for the Saturday night my wife wanted to check out. The response was that room was booked by a family whose daughters wedding was on that day. I asked that this party be spoken too about the noise and verbal abuse with little or no response from the reception staff. Clearly to us the fact that this family was holding a wedding at the Sebel, was more important financial wise that regular returning guests. We travel regularly from Perth to Mandurah for two night getaways and always stayed at the Sebel. We are currently in Mandurah now for a week however have chosen to stay at Seashells.

Dear Mark, Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer and it is clear that we did not achieve this during your stay. Please be assured that I am taking the necessary measures to make sure that your concerns do not happen again in the future. We appreciate you sharing your concerns, and it is my hope that we can better serve you in the future. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Beautiful outlook and everything near

Customer review rating 5.0/5

Teresa Families - 20/10/2021 Confirmed reviews ALL

Lovely staff, beautiful place. Would definitely go again. Thankyou

Dear Teresa , We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Coates Assistant Manager The Sebel Mandurah E: h8… P: 08…

Great service but very noisy room and window slider was stuck

Customer review rating 3.0/5

S N. Families - 19/10/2021 Confirmed reviews ALL

We booked a waterfront room expecting a better experience than our previous visits staying on the car park side. It was so noisy at night and our balcony door was stuck. Disappointed especially given the $300+ cost

Dear N., Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please don't hesitate to call reception with any queries during your next stay, as we can assist you with the door. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Weekend Away

Customer review rating 4.5/5

Krystal Couples - 19/10/2021 Confirmed reviews ALL

Staff were polite and helpful. Always happy & room was clean.

Dear Krystal, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. We are delighted that you enjoyed your stay, and felt so well looked after by our team. Thank you again for your loyalty to Accor, as one of our Gold members. We hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Good staff

Customer review rating 4.5/5

James Solo - 19/10/2021 Confirmed reviews ALL

You have great front office staff - basically no fuss - easy check in & out Didn't stay long due to Maca Ride - but will be back for a long weekend soon

Dear James, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. We are delighted that you had such a great stay with us, and congratulations on your ride, it is a great achievement for a great cause :) We look forward to seeing you for a leisure weekend next time. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Excellent staff and great location

Customer review rating 5.0/5

Nola A. J. Couples - 18/10/2021 Confirmed reviews ALL

Unfortunately only stayed 1 night but we were upgraded and the hotel staff were helpful in so may ways

Dear Nola and J., We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. It is so lovely to hear that you had such a wonderful stay with us, and felt so well looked after by our team. We hope to see you for longer, on your next stay with us! Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Fantastic accomodation

TripAdvisor rating 5.0/5

OnAir759504 18/10/2021 TripAdvisor review

The room was fantastic and had great facilities. The staff were really friendly and very helpful. The hotel was very well located and close to a number of restaurants and entertainmaent areas. Parking was close and there were plenty of parking bays

Loved it

Customer review rating 4.5/5

Lyn M. Friends - 16/10/2021 Confirmed reviews ALL

Location is good. Resturants close. Really good rooms

Dear Lyn, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am happy to hear you enjoyed our beautiful loction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Coates Assistant Manager The Sebel Mandurah E: h8… P: 08…

Well located and friendly staff

Customer review rating 5.0/5

Bernard L. Solo - 15/10/2021 Confirmed reviews ALL

Booked for 2 nights but unfortunately stayed for 1 due to attend a seminar early next morning in Joondalup

Dear Bernard, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. I'm sorry to hear that your stay was cut short with us, but happy to hear that you were so well looked after and enjoyed our prime location. Thank you again for sharing your experience, and we hope to welcome you for a longer period next time. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Great Stay

Customer review rating 5.0/5

Phillip Couples - 15/10/2021 Confirmed reviews ALL

Loved the room. We had a great time as usual when we stay with the Sebel.

Dear Phillip , We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristy Coates Assistant Manager The Sebel Mandurah E: h8… P: 08…

Good stay

Customer review rating 4.0/5

David Couples - 14/10/2021 Confirmed reviews ALL

Stayed in an apartment 512 on level 5. Amazing space,good value. Looking a bit tired and worst for wear in places however. Couch uncomfortable and dirty. Tables chipped, carpet stained. Bed very ,very comfortable and big(king size) Lovely soft bath robes.Shower a bit small. Two great TVs. Staff polite.Very little better than this in Mandurah

Dear David, Thank you for taking the time to leave your feedback from your recent stay with us, it is kindly appreciated. It is fantastic to hear that you enjoyed the spacious apartment and facilities that it offered you during your stay. Thank you for your other comments, we will be sure to address these with the relevant departments. Thank you again for sharing your experience, and we do hope to welcome you again in the future. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah

Perfect

TripAdvisor rating 5.0/5

cathy0870 16/09/2021 TripAdvisor review

Was just metres from the restaurant for the party we went for. On waters edge for lovely walks. Good size balcony. Freezer in fridge was great. Doors were heavy but rooms were soundproof/quiet so worth it.

Stay at the Sebel Mandurah

TripAdvisor rating 5.0/5

peterlbennett 24/08/2021 TripAdvisor review

Thoroughly enjoyed the Sebel. Staff all very friendly and helpful. Quiet surroundings near the sea. Easy access to many eating & entertaining facilities in Mandurah. Most within walking distance. Would return again.

Excellent place to stay

TripAdvisor rating 5.0/5

carolynrb2017 11/08/2021 TripAdvisor review

As an Accor member we were lucky enough to be upgraded to a beautiful apartment The staff were all extremely friendly and helpful I cannot wait to return to this hotel The coffee as great as well from the little cafe at reception

Our most recent 20 reviews

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