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The Sebel Mandurah 4 stars

TripAdvisor rating 4.5/5 1,163 reviews
The Sebel Mandurah
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+ 19 Services
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Hotel extras

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary

  • Enjoy the relaxing local dolphin tours

  • Ideally located for both business and leisure guests

  • Intimate and unique meeting and event space designed to inspire

  • 24 Hour Reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PERTH INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
Leisure and activities
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
  • Boat excursions (Nearby)
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210
mandurah
australia

Tel: +61895128300

Fax: (+61)8/95128399

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    PERTH INTL AIRPORT At 86km / 53.44 miles - Shuttle paying

  • By train

    MANDURAH At 4km / 2.49 miles

  • By train

    MANDURAH STATION At 4km / 2.49 miles

GPS :-32.52872, 115.716873

Our accommodations

Beautifully appointed and contemporary in design, guest rooms at The Sebel Mandurah provide the perfect retreat, allowing guests to relax in complete comfort. Guests looking for hotels in Mandurah can choose from a range of accommodation styles at this impressive waterfront hotel; with spacious guest rooms and one and two bedroom apartments available. All rooms feature an LCD TV, high-speed broadband and air-conditioning, and apartments feature a kitchen, laundry, living area and furnished balcony.

Superior King Room

  • Max. number of persons: 2
  • Area: From 37m²
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Water View Superior King Room

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Bath Bliss Room

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Interconnecting Superior King Rooms

  • Max. number of persons: 4
  • Area: From 74m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Spa Suite

  • Max. number of persons: 3
  • Area: From 83m²
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

One Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 88m²
  • Views: Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Interconnecting Apartment

  • Max. number of persons: 5
  • Area: From 125m²
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
The Sebel Mandurah

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,311 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,163 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect stay

TripAdvisor rating 4.5/5

N H Couples - 21/01/2020 TripAdvisor review

The Sebel Mandurah has apartments which are perfect for an extended stay and the staff are so helpful with anything you need. Mandurah has easy access to both Perth and the South West and the area is beautiful both in its wildlife and tourist needs.

Great Location

TripAdvisor rating 4.5/5

pollyfamer Friends getaway - 18/01/2020 TripAdvisor review

Excellent location, friendly staff, rooms a good size. Clean and centrally located. Quiet and free parking although not undercover. Breakfast buffet was only ok, but fresh and restocked frequently. Would upgrade for the view next time.

Excellent

Customer review rating 4.5/5

Kerry Couples - 17/01/2020 Confirmed reviews ALL

Hotel rooms and facilities were all clean and comfortable. We had to move rooms due to a maintenance problem with the door not opening after hours, but we were given free breakfast to compensate, and the new room was as nice as the original. We had a great stay and all the staff couldn't have been more helpful or friendly.

Nothing amazing and nothing to Tage on about

Customer review rating 4.5/5

Vincenzo F. Couples - 16/01/2020 Confirmed reviews ALL

Bed was comfortable. Breakfast was sort of ok. The hot food choice limited . No can Meier get assistance to get bags to room. I was forced to wheel big trolley by myself with a hand surgery only 3 months ago. Limited staff probably wouldn’t stay again.

Dear Vince, Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You have provided some very specific feedback for me to address with the team. I am so disappointed to read that assistance wasn't offered to take your luggage to the room, especially with your hand the way it was. We appreciate your sharing your concerns, and I really do hope we will have another chance to welcome you back. Kind Regards, Nicky Copper Front Office Manager

Very nice stay

Customer review rating 4.5/5

Peter W. Couples - 16/01/2020 Confirmed reviews ALL

Great view, plenty of restaurants in the area and a very enjoyable stay.

Dear Peter, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager
Customer review rating 4.5/5

Malcolm B. Couples - 16/01/2020 Confirmed reviews ALL

Very enjoyable, could not fault anything at all

Dear Malcolm, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It was a pleasure to welcome you to the hotel and I am delighted you enjoyed your time with us. Thank you once again for your loyalty to Accor Hotels. Thank you again for sharing your experience. Kind Regards, Nicky Copper Front Office Manager

Lovely room and great location

Customer review rating 4.5/5

Loretta R. Couples - 16/01/2020 Confirmed reviews ALL

We loved staying at Sebel Mandurah. Lovely room in a great location. Buffet breakfast was delicious. Friendly staff.

Dear Loretta, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback. I am delighted to read that you enjoyed the breakfast - those pastries are delicious! Thank you again for sharing your experience. Kind Regards, Nicky Copper Front Office Manager

Fabulous

Customer review rating 4.5/5

Lia P. Friends - 16/01/2020 Confirmed reviews ALL

We had a great stay just wish it was longer. So next time it will be. Room was lovely with a great view of the river.

Dear Cecilia, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Very enjoyable

Customer review rating 4.5/5

Sue Couples - 14/01/2020 Confirmed reviews ALL

Would definitely recommend Sebel Mandurah. Staff very friendly and helpful. Perfect location. Room was very neat and clean. Had trouble opening the balcony door upon arrival, called reception and help was there almost instantaneously and problem sorted. If we were to find any fault it was that the balcony and outdoor furniture could do with a clean up. Will be staying there again.

Dear Susan, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will get the balcony cleaned up today - thank you for bringing this to our attention. Thank you again for sharing your experience. Kind Regards, Nicky Copper Front Office Manager
Customer review rating 4.5/5

Barbara Couples - 14/01/2020 Confirmed reviews ALL

My partner and I have stayed at the Sebel Mandurah many, many times over the years, and usually during the month in January. I realise this is at the height of the busy tourist season. As we are frequent visitors to the Sebel in Mandurah and staff behind the check-in reception counter know us, we were a little disappointed with our room location, next to families with little children/toddlers. We are seniors, and would have appreciated a room on a higher level, away from families with little children.

Dear Barbara, We very much appreciate your comments regarding your stay at The Sebel Mandurah. Please accept my apologies that your most recent stay didn't quiet meet the usual standard you have come to expect form your visits to Mandurah. I have made a note of your request for a higher floor and we will ensure this is done for future stays. I do hope you will come back to stay with us again. Kind Regards, Nicky Copper Front Office Manager

Exceeded our expectations.

Customer review rating 4.5/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

We entered the hotel with some trepidation as there was a wedding party there. The corridor leading to our room had us fearing the room might not be up to scratch. However, the room was perfect - comfortable bed, excellent shower... and the wedding party behaved impeccably. The reception staff were extremely friendly and helpful. All in all a good experience.

Dear Steve O., We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I am delighted that your stay exceeded your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Great staff excellent room

Customer review rating 4.5/5

Max T. Couples - 14/01/2020 Confirmed reviews ALL

Little on expensive side

Dear Max, We very much appreciate your comments regarding your stay at The Sebel Mandurah and I share this with our team. We strive to provide a superior level of service to our guests, especially our members and I am sorry to note that you felt the value for money was lacking. I do hope you will stay with us again. Thank you for your loyalty to Accor Hotels. Kind Regards, Nicky Copper Front Office Manager

My husband & I had a very pleasant stay.

Customer review rating 4.5/5

W M. Couples - 14/01/2020 Confirmed reviews ALL

The staff were very welcoming and friendly. We were very comfortable in our water facing room. The mattress was excellent, which is very important to us as there is quite a weight difference between my husband & I.

Dear Wendy, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I am delighted to read that you had such a comfortable nights sleep! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Comfortable.

Customer review rating 4.5/5

Anonymous Friends - 13/01/2020 Confirmed reviews ALL

Perplexing experience. Our booking for the 11th January 2020 was made online quite a few months in advance as we were coming to Mandurah for a wedding from Jurien Bay, which is about 3 hrs south of where we live. A few weeks prior to arrival, I received a phone call stating that there had been a problem with OVERBOOKINGS.....and we would be put up in an apartment next door. Well the apartment was fine, but no working WIFI with the gadget that was provided and it was checked and seemed to have credit on this. Upon discussion with the Bride and other guests of the Sebel that stayed there especially for the wedding, they also had problems with their bookings. It seems to us that Sebel Mandurah has a problem giving paying guests what they book and pay for. Whilst we were happy with our accommodation of the apartment for the 3 of us, I think it would have been nice to have all information printed for us as to how to contact Sebel reception by phone, details of what time to check out ( remember no Wifi - no internet), and also breakfast vouchers as this was included.....as we arrived for breakfast the next morning and our booking was NOT LISTED AT THE BREAKFAST CHECKIN AREA. Some confusion, but quickly sorted. If Sebel have these overbooking problems, please ensure the WiFi in the Other accomodation works with the portable gadget and that guests are not made to lug their own luggage from one building to another with the portable trolley. We are getting older and do require some help...staff help was non existent. We did stay the night before (10th Jan) and stayed in the Sebel Hotel in room 305, but had to move to the apartment in the building next door for the night of the 11th. The Reception staff were very polite and kind and did explain why, which was fine by us. My husband did make the booking for the extra night ( 10th) only the day before as we had to go to Perth for business.

Dear Terri, We very much appreciate your comments regarding your stay at The Sebel Mandurah. Please accept my sincerest apologies that your experience has been less than satisfactory. I completely agree with you about the issues around moving rooms to an apartment and as such I have just produced a letter detailing all information needed about staying in Mandurah. This is such a great idea and I know this will benefit our guests moving forward. Thank you for this suggestion. I did manage to get the WIFI working and called to speak with you however there was no answer - I think you must have been enjoying your night out at the wedding. I do apologise that I couldn't get it working during the afternoon. As a gesture to you I would like to offer you a discount on your future accommodation with us in the hope that you will stay with us again. Please contact me directly and I will personally look after you. Thank you again for sharing your experience. Kind Regards, Nicky Copper Front Office Manager

Awesome

Customer review rating 4.5/5

Sb Families - 13/01/2020 Confirmed reviews ALL

Very relaxed atmosphere and professional caring staff

Dear Sophie, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback about your stay with your family, what a lovely review to read! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager

Lovely and relaxing stay

Customer review rating 4.5/5

Majella A. Couples - 13/01/2020 Confirmed reviews ALL

Everything was perfect. Loved the size of the room. Very spacious. Good location. Can"t fault

Dear Majella, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am pleased you enjoyed the room! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for your loyalty to Accor Hotels. Kind Regards, Nicky Copper Front Office Manager

Great as always

Customer review rating 4.5/5

Joy Families - 13/01/2020 Confirmed reviews ALL

Always our favourite place to stay in Mandurah - staff are great, gorgeous water views - watched dolphins 3 days in a row; near to theatre and Todds and other cafes, short walk to Dolphin Quay, central to everything.

Dear Joy, We very much appreciate your comments regarding your stay at The Sebel Mandurah. I am delighted that you enjoyed your stay with us. I have worked here for over 3 years and I still get excited when I see the dolphins! I am really pleased they made so many appearances =) Thank you again for sharing your experience and thank you for your loyalty to Accor Hotels. Kind Regards, Nicky Copper Front Office Manager

Great

Customer review rating 4.5/5

David H. Couples - 13/01/2020 Confirmed reviews ALL

It was lovely, very central, clean and comfortable bed

Dear David, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team. They will be delighted you have enjoyed your time with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager
Customer review rating 4.5/5

Anonymous Families - 12/01/2020 Confirmed reviews ALL

Relaxing stay in lovely spacious rooms with fantastic service from staff. The ladies at Reception were so friendly and helpful both on the phone while booking and in person while we were there. We will definitely be returning to your hotel .

Dear Deanne, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and the ladies on our front desk will be delighted when i share this with them. Thank you again for sharing your experience, and we look forward to seeing you again. Kind Regards, Nicky Copper Front Office Manager

Beautiful view, friendly staff

Customer review rating 4.5/5

Barry Couples - 12/01/2020 Confirmed reviews ALL

A very pleasant stay in a very central position.

Dear Barry, We very much appreciate your comments regarding your stay at The Sebel Mandurah. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicky Copper Front Office Manager
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