The Sebel Mandurah

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The Sebel Mandurah 4 stars

Customer review rating (ALL Rating) 4.6/5 1,538 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 24-hour Reception.

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary.

  • Regular local dolphin tours operated externally located within walking distance of the hotel.

  • Outdoor Pool.

  • Intimate and unique meeting and event space designed to inspire.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210 MANDURAH
Australia

Telephone +61 8 9512 8300

Fax +61 8 9512 8399

Contact email

  • By plane

    PERTH INTL AIRPORT At 86km / 53.44 miles - Shuttle paying

  • By train

    MANDURAH At 4km / 2.49 miles

  • By train

    MANDURAH STATION At 4km / 2.49 miles

GPS:-32.52872, 115.716873

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Near the property
  • Car park

Pool Non contractual photo

Our accommodation(s)

Beautifully appointed and contemporary in design, guest rooms at The Sebel Mandurah provide the perfect retreat, allowing guests to relax in complete comfort. Guests looking for hotels in Mandurah can choose from a range of accommodation styles at this impressive waterfront hotel; with spacious guest rooms and one and two bedroom apartments available. All rooms feature an LCD TV, high-speed broadband and air-conditioning, and apartments feature a kitchen, laundry, living area and furnished balcony.

Our guest reviews

Our guest reviews for
The Sebel Mandurah

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,538 reviews

TripAdvisor Rating  4.0/5  1,252 reviews

Great Wedding Venue

TripAdvisor rating 5.0/5

welchss TripAdvisor review

Our family recently held our daughter's (and new son in law) wedding reception at the Sebel and many family and friends stayed at the hotel as well. The service we received from the staff at the Sebel was outstanding. The location is excellent for this type of event and the hotel worked seamlessly in conjunction with other wedding service providers such as decorator, DJ etc.

Dear Welchss, We very much appreciate your feedback from your stay and Wedding Reception. We are delighted that everyone had an enjoyable time and hope to see you again in the future. Regards, Rebecca Davis General Manager

Excellent Stay Excellent Views

TripAdvisor rating 5.0/5

Barbara W TripAdvisor review

First time staying at the Sebel in Mandurah. Got a phone call about midday to say our room was ready if we wanted an early check in, we didn't but it was nice to know. Receptionist couldn't have been more helpful and friendly when we finally checked in about 4pm. Had enormous room on the 4th floor, used our 2 free drinks a BrewVino wine bar and kitchen 3 minute stroll around the boardwalk. Bed was huge and extremely comfortable. Again bathroom was massive and great water pressure in the shower. Both my husband and I had a great night's sleep. We will definitely be back.

Dear Barbara W, Thank you for your feedback and I'm delighted you enjoyed your stay with us and we look forward to seeing you again in the future. Regards, Rebecca Davis General Manager

Susan

TripAdvisor rating 5.0/5

susanhamp2n TripAdvisor review

Hotel was great good location staff friendly close to all amenities we will definitely back to stay again great restaurants in and around the area in walking distance we did not have to take the car any way

Thank you for your feedback susanhamp2n. We are delighted you enjoyed our central Mandurah location and hope to see you again in the future. Regards, Rebecca Davis General Manager

friendly

TripAdvisor rating 4.0/5

naebadsofar TripAdvisor review

We arrived and the staff were busy but not to busy to be nice and friendly the room was clean and tidy and all in good working order. The towels were a bit tired and may be do with replacing in the very near future.

Dear naebadsofar, Thank you for your feedback and we are delighted you enjoyed your stay with us. I will share your comments with the Housekeeping team, and we hope to welcome you back in the future. Regards, Rebecca Davis General Manager

GREAT PLACE TO STAY

TripAdvisor rating 5.0/5

carolynrb2017 TripAdvisor review

Just loved it here Central to everything we did even train to Perth one day Staff exceptional Barista coffee at reception area is really good nice way to start the day off Our room had a great view and a fantastic balcony The weather was perfect so the pool got used every day we were there which was five I just would have liked a lower pillow but survived Pool towels were available but we were unaware of this as bought our own if we had known little less luggage

Dear carolynrb2017. I am so glad to hear that you enjoyed your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the future. Regards, Rebecca Davis General Manager

Wonderful location

Customer review rating 5.0/5

Jacky Couples - Confirmed reviews ALL

We have stayed here a number of times and have never had a complaint… lovely clean hotel.. friendly staff and great location… we will be back soon for another holiday..

Dear Kevin and Jacky, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. We appreciate your loyalty to The Sebel Mandurah and hope that we can continue to make your holidays in Mandurah so enjoyable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Great location, very clean, lovely staff

Customer review rating 5.0/5

Brooke H. Couples - Confirmed reviews ALL

Staff were really friendly and helpful on arrival. Easy check in/out. Called and asked if ice was available and staff gladly brought up an ice bucket. Would definitely recommend.

Dear Brooke, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted that you felt so welcomed and well looked after by our friendly team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Comfortable bed great location good swimming pool.

Customer review rating 4.5/5

Kath D. Couples - Confirmed reviews ALL

Staff need to be more welcoming and explain any services. I had to ask if their was breakfast and they mentioned coffee and croissants were available.

Dear Kevin, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. Thank you for taking the time to share your experience with us and we are glad that you got to enjoy hotels amenities. We do hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Perfect As Always

Customer review rating 5.0/5

Sherry Business - Confirmed reviews ALL

Julie remembered me when I checked in. My room was just as I requested and the drinks vouchers, wter and chocolates were lovely gestures

Dear Sherry, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted that you enjoyed your member benefits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

In a good spot for what we were doing that night

Customer review rating 3.5/5

Jay Couples - Confirmed reviews ALL

Unfortunately the lady who checked us in was not welcoming at all, the trainee who was there was lovely and if we had been left with her we puke have preferred it, the other lady gave one word answers when my partner tried to make conversation and barely spoke to him during the whole check in process, it puts a dampener on the start of your getaway, the room was very tired but clean, the bathroom was very nice, once we got out and about the room served it’s purpose and location was perfect.

Dear Jan, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. Thank you for taking the time to leave your feedback. I sincerely apologise that your first few minutes at the hotel dampened the experience. I will be sure to pass this feedback onto the necessary departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.to welcome you back in the future. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Always a pleasure!

Customer review rating 5.0/5

Samantha G. Solo - Confirmed reviews ALL

I stay at the Sebel Mandurah often and I always have the best stay. So comfortable and staff are always so wonderful and accommodating. I won’t stay anywhere else.

Dear Samantha, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is lovely to continue to welcome you back to the Sebel Mandurah. We hope you got some sleep in your busy schedule. We look forward to welcoming you back the next time you need to stay in Mandurah. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Great staycation

Customer review rating 5.0/5

Rob C. Couples - Confirmed reviews ALL

From the minute we walked in we could feel the friendliness of all the staff. We felt so welcome! Rooms were spacious and clean - beds were very comfortable. The Sebel is ideally located for all the great restaurants in the area. We will definitely be returning.

Dear Rob, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is fantastic to hear that you felt so welcomed, and at home from the moment you arrived. I will be sure to pass on your lovely feedback to Marta at the front desk. We look forward to welcoming you back next time! Sincerely, Alicia Morgan Assistant Manager The Sebel Mandurah P: 08…

Very comfortable and great location

Customer review rating 5.0/5

Janice B. Families - Confirmed reviews ALL

We had two night in a lovely big room with a terrific walk in shower. (We hate it when we have to climb into a bath to get a shower.). Staff were wonderful and extremely helpful.

Dear Janice, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. We are delighted that you enjoyed your spacious rooms and our large walk in showers! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Great location, comfortable stay in safe hands

Customer review rating 5.0/5

Carolynb Business - Confirmed reviews ALL

Sebel staff are professional, friendly and helpful towards their guests. The COVID safe rules are adhered to, bedrooms are spotless and bathrooms clean and well maintained. The Sebel is well located for business or pleasure stay. A great choice of Cafes and restaurants a short stroll from hotel.

Dear Carolyn, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always lovely to read your feedback, and we are delighted that you continue to enjoy your experiences at The Sebel Mandurah. Thank you again for sharing and we look forward to the next time we welcome you. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Fabulous location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very pleasant experience. Only disappointment..... no room service or breakfast

Dear Helen, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted that you enjoyed our central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Location is spot on

Customer review rating 5.0/5

Sylvia Couples - Confirmed reviews ALL

Location is close to all our favourite spots in Mandurah

Great location, friendly staff

Customer review rating 4.5/5

Carol Couples - Confirmed reviews ALL

I’ve stayed at the Sebel Mandurah a few times and always been happy with friendly efficient staff, clean rooms and location.

Dear Carol, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

An excellent ending to a week away in the south..

Customer review rating 5.0/5

Harry L. Couples - Confirmed reviews ALL

We had our last night of a week away in the south at THE SEBEL in Mandurah. Had stayed there many times before and as Accor members we were again giventhe full benefits..drinks and an upgrade to 429..a large room with superb views and even a bath..though we used the swimming pool instead as it was hot! Staff were most welcoming even phoning me on my mobile that the room was ready before the normal check in time..much appreciated! A most happy ending to our short holiday!

Dear Harry, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is so lovely to hear that you enjoyed your most recent stay with us here at The Sebel Mandurah and got to enjoy the benefits of your Accor Membership. We are so glad that you felt so well looked after by our team and we hope you had a lovely rest of your holiday down South. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

great location, not good value for money

Customer review rating 3.0/5

Natalie Friends - Confirmed reviews ALL

check in was easy and staff were pleasant, the room wasn't what I was expecting when paying almost $400 for 1 night. thought I might have been higher than 1 floor up so I could enjoy the view more, the bath had short hairs in it that I had to wash down and the coffee mugs were dirty with old coffee dried inside

Dear Natalie, Thank you for taking the time to tell us about your experience at the The Sebel Mandurah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured I have passed on your concerns to housekeeping to make sure our service is superior the next time that you stay. Thank you for sharing your feedback, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

Relaxing getaway

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great weekend stay

Dear Julie, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback, we are delighted that you had such a relaxing get away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Assistant Manager The Sebel Mandurah P: 08…

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