The Sebel Mandurah 4 stars

Customer review rating (ALL Rating) 4.6/5 1,323 reviews

Hotel extras

  • 24-hour Reception.

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary.

  • Regular local dolphin tours operated externally located within walking distance of the hotel.

  • Outdoor Pool.

  • Intimate and unique meeting and event space designed to inspire.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210 MANDURAH
Australia

GPS:-32.52872, 115.716873

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Near the property
  • Car park

Pool

Non contractual photo

Our accommodation(s)

Beautifully appointed and contemporary in design, guest rooms at The Sebel Mandurah provide the perfect retreat, allowing guests to relax in complete comfort. Guests looking for hotels in Mandurah can choose from a range of accommodation styles at this impressive waterfront hotel; with spacious guest rooms and one and two bedroom apartments available. All rooms feature an LCD TV, high-speed broadband and air-conditioning, and apartments feature a kitchen, laundry, living area and furnished balcony.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.6/5  1,323 reviews

TripAdvisor Rating  4.0/5  1,264 reviews

Enjoyable weekend but attention required.

Customer review rating 3.0/5

Bianca Couples - Confirmed reviews ALL

The place is lovely but some attention required with regardsl to maid service during stays. Room is spacious and clean. Room had amazing view overlooking the water/town. We watched dolphins daily and location is VERY central. Pool is lovely too! The room was advertised & charged at an additional $100 as a spa room however was only a bath (no jets). We stayed for 2 nights & room was not serviced during our stay (we did NOT have DND on the door as we wanted room to be serviced). We had to make a call reception requesting fresh towels, more toilet paper & our dirty dishes/glasses to be removed & replaced. This was done promptly however when paying $300+ per night I expect these basic points to just happen without asking. We will stay again due to location and the modern & clean rooms BUT sincerely hope housekeeping during stays gets better. So that rooms are nice for the full duration.

Great room with view of the estuary

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Comfortable bed, clean , big bath & shower Big tv. Only thing was blind went down & up with the switch in bathroom, might need fixing & it was a warm night, was hard to adjust the aircon to 22 degrees, was set on 24.5, bit warm to sleep in summer for me

Dear Jenni, We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, clean room, friendly staff.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Stayed at the hotel for one night. Received a warm welcome on arrival, and all requests were happily met. Both rooms were very clean and excellently appointed. However breakfast was rather expensive for what was on offer, especially with two children under ten. Thanks for your hospitality and accommodating us at your fine establishment.

Dear Judith P., We very much appreciate your comments regarding your stay at the The Sebel Mandurah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Will never stay at The Sebel again.

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I recently had the misfortune of staying at The Sebel in Mandurah and I can confidently say it was one of the worst hotel experiences of my life. Last year I traveled to 16 countries for my job - staying at hotels every couple of days. Not only was this hotel overpriced, but the service and quality of the room were extremely underwhelming for an Accor branded hotel and one in Australia. I ended up pulling my reservation from 3 days down to 1 and moving to a hotel down the road. The staff at Sebel were unhelpful and seemed to be uninterested in making my stay a pleasant one. The quality of the room and the amenities were underwhelming, to say the least. It's not worth spending your hard-earned money on this “hotel”. Save yourself the disappointment and stay somewhere else.

Comfortable, good views from room.

Customer review rating 3.5/5

P. N. Couples - Confirmed reviews ALL

I was disappointed with the lack of range on TV. Most places have free movies at the very least. TV small. The soap container in the shower was empty but room nice and clean with great views. Staff friendly and helpful. Pool very small.

Dear n., We very much appreciate your comments regarding your stay at the The Sebel Mandurah. We are happy that you had an enjoyable stay with us, and our staff were able to accommodate you with any requests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Dawson Senior Assistant Manager

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Other web-users rate our hotel

  • 633 reviews 9.4/10 Location
  • 1,045 reviews 8.3/10 Room
  • 969 reviews 8.8/10 Service
  • 8 reviews 8.6/10 WiFi
  • 369 reviews 8.2/10 Cleanliness
  • 97 reviews 5.6/10 Value
  • 92 reviews 3.9/10 Breakfast
  • 13 reviews 3.1/10 Wellness Area

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