The Sebel Mandurah 4 stars

Customer review rating (ALL Rating) 4.6/5 1,907 reviews

The Sebel Mandurah - Image 1
The Sebel Mandurah - Image 2
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The Sebel Mandurah - Image 4

Description

Hotel extras

  • 24-hour Reception.

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary.

  • Regular local dolphin tours operated externally located within walking distance of the hotel.

  • Outdoor Pool.

  • Intimate and unique meeting and event space designed to inspire.

Our accommodation(s)

Book this hotel
Room 1

Our King Accessible Room has the same modern and stylish décor that can be found throughout the hotel, along with thoughtful amenties to create a comfortable stay. The room includes handrails in the bathroom and an accessible toilet.

  • Views:

    Pool side

Max. number of persons
2
Area
From 37 m² / 398 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

  • 2 pers. max
  • 37 m² / 398 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side
  • Accessible room

Enjoy comfort and space in our Superior Family Room featuring Two Queen Beds. Relax in modern surroundings, stylish décor, and thoughtful amenities designed for a restful and memorable stay.

  • Views:

    City View

Max. number of persons
4
Area
From 37 m² / 398 sq ft

Bedding

Queen size bed(s) x2

Relax and unwind on your private balcony with views over Mandjar Bay... if you're lucky, you may even see our local dolphins!

  • Views:

    River side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Spacious rooms with balconies, open-plan layout with combined living & bedroom areas offering scenic views of Mandjar Bay and Mandurah Estuary. Indulge and relax in our spacious bath tubs with Appelles luxury products.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Whether a special occasion or just because you can, our indulgent spa suite will ensure you leave us fully refreshed and rejuvenated. Relax on your fully furnished private balcony overlooking Mandjar Bay with sweeping views of the Estuary.

  • Views:

    River side

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 83 m² / 893 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Our 1 bedroom apartment is fully self contained with all modern appliances. Relax on your private west facing balcony watching the sunset over Mandurahs Canals.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 83 m² / 893 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view channel(s)
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210 MANDURAH
Australia

GPS:-32.52872, 115.716873

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • PERTH INTL AIRPORT Additional charge
  • PER Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 84 rooms
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 2 connecting rooms
  • 84 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Indonesian
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

Breakfast Currently unavailable

  • Breakfast à la carte Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

4 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Swimming Pool

  • Outside
  • On site

Fitness Room

  • On site

Sports and leisure

Boat excursions Additional charge

  • On site

Boat excursions Additional charge

  • Nearby
  • Near the property
  • Outdoor parking
  • Public
  • 300 parking spaces
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking

Breakfast

Breakfast à la carte

With blissful waterviews and playful dolphins, staying at The Sebel Mandurah is the perfect start to your Mandurah adventure. On Point Coffee Bar is perfect for a cup of coffee with breakfast whilst overlooking Mandjar Bay.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Restaurant

  • On Point Coffee Bar

An outdoor pool is available for our guests daily.

A fitness room is available for our guests daily.

Offering stylish event space and sensational views over Mandurah Estuary at The Point, The Sebel Mandurah provides the ideal venue for elegant Mandurah weddings. The hotel features a range of packages, versatile function rooms and exceptional facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,907 reviews

Customer review rating 4.5/5

Angus A. Business - Confirmed reviews ALL

Dear Angus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 4.5/5

Shelly M. G. Couples - Confirmed reviews ALL

Dear Shelly, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 3.5/5

Jay C. Couples - Confirmed reviews ALL

Dear Jay, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Sebel Team

Customer review rating 3.5/5

Odgers D. Couples - Confirmed reviews ALL

Dear D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Sebel team

Customer review rating 5.0/5

Nicholas H. Couples - Confirmed reviews ALL

Dear Nicholas, Thank you for your wonderful review and for awarding The Sebel Mandurah a perfect score of 100/100. We are delighted to hear that you enjoyed your stay in one of our Bath Bliss Rooms and that the balcony overlooking the foreshore provided the perfect setting to relax and take in the beautiful surroundings. Spotting dolphins from your balcony is always a special highlight, and we're thrilled that you were able to enjoy this unique Mandurah experience on several occasions during your stay. It is also wonderful to know that you enjoyed breakfast, whether dining on the restaurant balcony or indoors on cooler mornings. We greatly appreciate your kind comments regarding the quality, presentation, and service. We are particularly pleased to hear that our accessible facilities, including the disabled parking and lift access to the foreshore, helped make it easy for you to explore the waterfront, Dolphin Quay, and the many nearby restaurants. Providing a comfortable and accessible experience for all guests is extremely important to us. Thank you again for your lovely feedback and your kind words about our location and team. We truly appreciate your support and look forward to welcoming you back to The Sebel Mandurah for another memorable stay in the future. Kind regards, The Sebel Mandurah Team

Dear Angus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 4.5/5

Shelly M. G. Couples - Confirmed reviews ALL

We had a very comfortable stay and great breakfast, excellent location with plenty of options for eating and drinking close by.

Dear Shelly, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 3.5/5

Jay C. Couples - Confirmed reviews ALL

Comfortable

Dear Jay, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Sebel Team

Customer review rating 3.5/5

Odgers D. Couples - Confirmed reviews ALL

The property is extremely comfortable and the staff were lovely. I did think that the bottled water in the room was overpriced, so we didn't take any.

Dear D., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Sebel team

Customer review rating 5.0/5

Nicholas H. Couples - Confirmed reviews ALL

The room (bath bliss) was lovely and balcony view over the foreshore (with dolphins right outside on several occasions) perfect. Breakfast on the restaurant balcony or inside on cooler mornings was good food well served and artistic presentation too! Disabled parking was convenient and easily reached, and the lift down to the foreshore made wheelchair access to go round the bay to the many restaurants or round into Dolphin Quay easy.

Dear Nicholas, Thank you for your wonderful review and for awarding The Sebel Mandurah a perfect score of 100/100. We are delighted to hear that you enjoyed your stay in one of our Bath Bliss Rooms and that the balcony overlooking the foreshore provided the perfect setting to relax and take in the beautiful surroundings. Spotting dolphins from your balcony is always a special highlight, and we're thrilled that you were able to enjoy this unique Mandurah experience on several occasions during your stay. It is also wonderful to know that you enjoyed breakfast, whether dining on the restaurant balcony or indoors on cooler mornings. We greatly appreciate your kind comments regarding the quality, presentation, and service. We are particularly pleased to hear that our accessible facilities, including the disabled parking and lift access to the foreshore, helped make it easy for you to explore the waterfront, Dolphin Quay, and the many nearby restaurants. Providing a comfortable and accessible experience for all guests is extremely important to us. Thank you again for your lovely feedback and your kind words about our location and team. We truly appreciate your support and look forward to welcoming you back to The Sebel Mandurah for another memorable stay in the future. Kind regards, The Sebel Mandurah Team

Customer review rating 5.0/5

Joyce M. Solo - Confirmed reviews ALL

The room that I got had all that I need for a solo retreat. Quite during the day. Friday night was significantly loud due to the The Pen Bar and music downstairs directly to my room

Dear Joyce, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 5.0/5

Chris M. Couples - Confirmed reviews ALL

I was pleasantly surprised by the genuine warm greeting I received at check in. The process of checking in was swift, the room was quite comfortable and clean. The breakfast I had in house was one of the nicest ones I have had in a long time.

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel team

Customer review rating 3.0/5

Rebecca C. Families - Confirmed reviews ALL

Lovely stay but our room was not great. Horrible musty smell which is likely known about as there was a scented reed diffuser up high on a shelf. Luckily the window opened but then a lot of noise from the restaurant/pub which was not good for sleeping. Lastly, the rooms weren’t serviced well. No rubbish was taken away and no vacuuming. Floors not vacuumed at all or towels replaced. I think the only this that was done was beds made. People were lovely and friendly though and great location

Dear Rebecca, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Sebel Team

Customer review rating 4.5/5

Judith B. Couples - Confirmed reviews ALL

No complaints here, our stay was most enjoyable, a comfortable clean room and very comfortable bed. Being close to good cafes, the cinemas and art gallery gives it a thumbs up from us. We’ll be back!

Dear Judith, Thank you for taking the time to share your feedback following your stay at The Sebel Mandurah. We are delighted to hear that you enjoyed such a pleasant stay with us and that you found your room clean, comfortable, and relaxing. It is especially wonderful to know that the comfortable bed helped make your stay an enjoyable one. We're also pleased that you were able to take advantage of our central location, with easy access to Mandurah's cafés, cinemas, and art gallery. Our waterfront location is one of our guests favorite features, and we're glad it added to your experience. Thank you for your generous rating of 90/100 and for your lovely comments. Hearing "We'll be back!" is one of the greatest compliments we can receive. We look forward to welcoming you back to The Sebel Mandurah for another enjoyable stay in the future. Kind regards, The Sebel Mandurah Team

Customer review rating 4.0/5

Anna V. Couples - Confirmed reviews ALL

Nice room. Lovely view. Very comfortable

Dear Anna, Thank you for taking the time to share your feedback following your stay at The Sebel Mandurah. We are delighted to hear that you had a very enjoyable stay and appreciated your nice room, lovely view, and comfortable accommodation. Our waterfront outlook is one of the highlights of the guest experience, and we're pleased you were able to enjoy it during your visit. It is also wonderful to know that your booking experience through all.com was easy and convenient, earning a perfect score of 100/100. Thank you for your rating of 80/100 and for choosing The Sebel Mandurah. We greatly appreciate your feedback and look forward to welcoming you back for another relaxing and enjoyable stay in the future. Kind regards, The Sebel Mandurah Team

Customer review rating 4.5/5

Dannielle P. Business - Confirmed reviews ALL

Loved our room, although friends closer to the Pen had a hard time with the doof-doof thump of music on the Friday night...couldn't hear a thing in our room :) The only downfall was breakfast time - Sunday the wait person preferred to lean over the counter chatting to the barista or disappear, rather than clean tables and reset, and Saturday morning only one person on and who was clearly over-whelmed with it all having reception on hand to help was her only saviour. The rooms were incredibly clean, although our fridge just froze everything in it which was a shame as hadn't noticed it was turned right up. Surprised that the water bottles weren't complimentary, personally I would think they should be free or not there at all

Dear Dannielle, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Sebel Team

Customer review rating 4.5/5

Jason M. Couples - Confirmed reviews ALL

Great time saw dophins swimming excellent stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and saw the dolphins out the front. We certainly hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 4.5/5

Aaron D. Families - Confirmed reviews ALL

Comfortable, clean and helpful friendly staff.

Dear Aaron, Thank you for taking the time to share your feedback following your stay at The Sebel Mandurah. We are delighted to hear that you found your stay comfortable and that our clean rooms and friendly, helpful staff contributed positively to your experience. Providing welcoming service and comfortable accommodation for our guests is something we take great pride in. It is also wonderful to know that your booking experience through the ALL App was seamless and easy, earning a perfect score of 100/100. Thank you for your generous rating of 90/100 and for choosing The Sebel Mandurah for your family stay. Your kind comments are greatly appreciated and will be shared with our team. We look forward to welcoming you and your family back for another enjoyable stay in the future. Kind regards, The Sebel Mandurah Team

Customer review rating 4.0/5

Mervyn C. Couples - Confirmed reviews ALL

Hotel was comfortable, good location. Clean and tidy.

Dear Mervyn, Thank you for taking the time to share your feedback following your stay at The Sebel Mandurah. We are pleased to hear that you found our hotel comfortable and enjoyed our convenient location. Our central waterfront setting is one of the features guests appreciate most, and we're delighted it contributed positively to your stay. It is also wonderful to know that you found the hotel clean and tidy. Your kind comments are greatly appreciated and will be shared with our team, who work hard to maintain high standards throughout the property. Thank you for your rating of 80/100 and for choosing The Sebel Mandurah. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, The Sebel Mandurah Team

Customer review rating 5.0/5

Kelly-anne M. Couples - Confirmed reviews ALL

Great experience we love staying at the Sebel the hotel is great and its close to everything.

Dear Kelly-anne, Thank you for your wonderful review and for awarding The Sebel Mandurah a perfect score of 100/100. We are delighted to hear that you had another comfortable stay with us and that you continue to enjoy everything The Sebel Mandurah has to offer. It is especially rewarding to know that our convenient location, close to Mandurah's shops, restaurants, and attractions, continues to make your visits enjoyable. Your kind comments mean a great deal to our team. Hearing that you love staying with us is the highest compliment we could receive, and we truly appreciate your continued support. Thank you again for choosing The Sebel Mandurah. We look forward to welcoming you back for another great experience in the near future. Kind regards, The Sebel Mandurah Team

Customer review rating 5.0/5

Mark C. Couples - Confirmed reviews ALL

Could not fault the location, staff, quality of the amenities facilities and view.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 5.0/5

Helen T. Families - Confirmed reviews ALL

A very pleasant place for a stopover in Mandurah. The room was comfortable, the breakfast facilities very good and the staff were friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel team

Customer review rating 5.0/5

Basil B. Friends - Confirmed reviews ALL

As per usual, a great experience!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Sebel Team

Customer review rating 5.0/5

Michelle T. Solo - Confirmed reviews ALL

I stay here often and what makes the stay here memorable are the staff. Julie, Kelly and Steve are always warm, helpful and kind. Love my stay at the Sebel Mandurah and will continue booking my accommodation here. Thanks again team, I’ve already booked my next stay!

Thank you for your wonderful review and for awarding The Sebel Mandurah a perfect score of 100/100. We are truly delighted to hear that you continue to enjoy your stays with us. There is no greater compliment than knowing guests choose to return time and time again, and we're honored to be your accommodation of choice whenever you visit Mandurah. Your kind recognition of Julie, Kellie, and Steve means a great deal. We take great pride in delivering warm, genuine hospitality, and it is wonderful to know that their helpfulness and kindness have helped make your stays so memorable. Thank you for your continued loyalty and support. We are thrilled to hear that you've already booked your next stay, and we look forward to welcoming you back to The Sebel Mandurah again soon. Kind regards, The Sebel Mandurah Team

Customer review rating 2.5/5

Matt P. Families - Confirmed reviews ALL

Don't discuss anything with Steve, he won't know nor care to look. No care, no empathy. The rest of the girls were amazing

Dear Matt, Thank you for taking the time to share your feedback following your stay at The Sebel Mandurah. We are pleased to hear that you enjoyed our great location and found the hotel itself to be a good place to stay. It is also wonderful to know that many of our team members made a positive impression on you, and we appreciate your kind comments regarding the service provided by our staff. We are, however, disappointed to learn that one of your interactions did not meet your expectations. Providing helpful, professional, and attentive service to all guests is something we take seriously, and we regret that you were left feeling unsupported. Your feedback has been noted and will be shared with the management team for review. We value both positive and constructive feedback as it helps us continue to improve the guest experience. Thank you again for your comments and for recognising the efforts of the team members who made your stay enjoyable. We appreciate your feedback and wish you all the best with your future travels. Kind regards, The Sebel Mandurah Team

Other web-users rate our hotel

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  • 538 reviews 8.2/10 Comfort
  • 448 reviews 8.2/10 Cleanliness
  • 232 reviews 7.9/10 Breakfast
  • 153 reviews 6/10 Value

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