The Sebel Mandurah 4 stars

Customer review rating (ALL Rating) 4.6/5 2,002 reviews

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The Sebel Mandurah - Image 1
The Sebel Mandurah - Image 2
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The Sebel Mandurah - Image 4
1 Marco Polo Drive, 6210 MANDURAH, Australia

Description

Hotel extras

  • 24-hour Reception.

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary.

  • Regular local dolphin tours operated externally located within walking distance of the hotel.

  • Outdoor Pool.

  • Intimate and unique meeting and event space designed to inspire.

Our accommodation(s)

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Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210 MANDURAH
Australia

GPS:-32.52872, 115.716873

Telephone
Fax +61 8 9512 8399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,002 reviews

Customer review rating 5.0/5

Natalie P. Couples - Confirmed reviews ALL

Friendly staff , great service , rooms are always clean and nicely setup

Thank you for your kind feedback! We're so pleased to hear that our friendly team and great service made a positive impression during your stay. It’s also wonderful to know you found the rooms consistently clean and nicely set up—our team works hard to ensure everything is just right for our guests. We truly appreciate your support and look forward to welcoming you back again soon!

Customer review rating 3.5/5

Lisa B. Couples - Confirmed reviews ALL

Staff great, room nice and clean and spacious, fantastic location in Mandurah but just too pricy. No justification for the price.

Thank you Lisa for taking the time to share your feedback and for your rating. I’m really pleased to hear that you found our staff great, and that your room was clean, spacious, and comfortable. It’s also wonderful to know you enjoyed our fantastic location here in Mandurah — it’s something guests often highlight, and we’re glad it made a positive difference to your stay. I appreciate your honesty regarding the pricing. Rates can fluctuate depending on demand and seasonal events in the area, but I completely understand how the cost may have felt higher than expected. Your feedback is genuinely valuable, and I’ll be sure to pass it on as we continue reviewing our pricing and overall guest value. Thank you again for sharing your thoughts. We hope to have the opportunity to welcome you back for an even better experience. From the Sebel team

Customer review rating 4.5/5

Sherylne B. Friends - Confirmed reviews ALL

The room was lovely & clean

Thank you for your kind words! We're delighted to hear that you found your room lovely and clean—our housekeeping team takes great pride in maintaining a high standard for our guests. We truly appreciate your feedback and hope to welcome you back again soon!

Customer review rating 4.0/5

Margaret P. Couples - Confirmed reviews ALL

We have been staying at the Sebel Mandurah for quite a number of years and it's always a very enjoyable stay Rooms very clean and comfortabl.Staff very friendly and obliging

Thank you for your continued loyalty and for sharing such a lovely review. It truly means a lot to us that you’ve chosen to stay with us at The Sebel Mandurah over the years. We’re delighted to hear that you consistently enjoy your stays, and that our clean, comfortable rooms and friendly, obliging team help make each visit special. Your kind words will be shared with our staff—they’ll be thrilled to know their efforts are appreciated. We look forward to welcoming you back again for many more enjoyable stays in the future!

Customer review rating 3.0/5

Mitzi S. J. Friends - Confirmed reviews ALL

First time in this hotel.Location is the only good thing about this place. Rooms spacious but the hotel entrance corridor has a faul smell. Makes me vomit every time 🥺Was not comfortable 2 nights stay for me. No complimentary water supplied in our room,for 4 star hotel ,$385 per night(as they rated )so dissapointing!Although the staff are friendly and accomodating , Not returning guest to this hotel again.

Thank you Mitzi for taking the time to share your feedback, and I’m very sorry to hear that your first stay with us did not meet your expectations. While I’m glad our location was a positive for you, I completely understand how the issues you experienced would have made your stay uncomfortable. I’m especially concerned to hear about the smell in the entrance corridor. That is certainly not the standard we aim to provide, and I sincerely apologise that it affected you so strongly. I’ve raised this with our housekeeping and maintenance teams so we can investigate and address the source immediately — this is absolutely something we want to resolve. I also appreciate your feedback regarding the complimentary water. While it isn’t included in all room types, I understand how disappointing that felt, especially during a two‑night stay. Your comments are valuable, and we will continue to review how we can improve the overall experience and perceived value for our guests. It’s lovely to hear you found our staff friendly and accommodating — I’m proud of the team for that — but I’m genuinely sorry that the rest of your experience didn’t reflect the level of comfort you expected from a 4‑star hotel. Thank you again for your honesty. I truly wish your stay had been more enjoyable, and I appreciate you giving us the opportunity to learn and improve. From the Sebel team

Other web-users rate our hotel

  • 843 reviews 9.6/10 Location
  • 1,342 reviews 8.5/10 Room
  • 1,109 reviews 9.2/10 Service
  • 8 reviews 7.1/10 WiFi
  • 457 reviews 8.4/10 Cleanliness
  • 242 reviews 8.3/10 Breakfast
  • 161 reviews 8.3/10 Vibe
  • 151 reviews 5.9/10 Value

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