The Sebel Mandurah 4 stars

Customer review rating (ALL Rating) 4.6/5 1,989 reviews

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The Sebel Mandurah - Image 1
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1 Marco Polo Drive, 6210 MANDURAH, Australia

Description

Hotel extras

  • 24-hour Reception.

  • Luxury waterfront location, overlooking the beautiful Mandurah Estuary.

  • Regular local dolphin tours operated externally located within walking distance of the hotel.

  • Outdoor Pool.

  • Intimate and unique meeting and event space designed to inspire.

Our accommodation(s)

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Hotel location

The Sebel Mandurah

1 Marco Polo Drive
6210 MANDURAH
Australia

GPS:-32.52872, 115.716873

Telephone
Fax +61 8 9512 8399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,989 reviews

Customer review rating 3.5/5

Anne B. Couples - Confirmed reviews ALL

We did not feel welcomed at check in Excellent commitment to sustainability Rooms very clean Great view Overall underwhelming given price of room

Thank you Anne for taking the time to share your feedback. I’m pleased to hear that you appreciated our commitment to sustainability, enjoyed the great view, and found your room to be very clean — those are all areas we work hard to maintain. I’m genuinely sorry, however, to learn that you did not feel welcomed at check‑in. First impressions are incredibly important, and this is certainly not the experience we want for our guests. Your comments will be followed up with the team, as providing a warm and engaging welcome is something we place great value on. I also understand your comments regarding the overall experience feeling underwhelming for the room rate. Your feedback is appreciated and will be shared with our management team as we continue reviewing both service delivery and value perception to ensure we are meeting guest expectations. Thank you again for your honest feedback — it helps us identify where we’re doing well and where we can improve. We hope to have the opportunity to welcome you back and provide a more memorable experience in the future. From the Sebel team

Customer review rating 4.5/5

Afunsam A. Couples - Confirmed reviews ALL

We enjoyed the stay at The Sebel Mandurah, during our vacation. Staff showed high standards of service delivery, keen to attend to customers' needs without delay. The room was clean, meeting our expectation in all aspects. This is a great place to stay while in Mandurah as most of essential activities and businesses are located nearby.

Thank you Afunsam so much for your wonderful rating and for sharing such thoughtful feedback. I’m delighted to hear that you enjoyed a peaceful stay with us during your vacation at The Sebel Mandurah. It’s fantastic to know our team demonstrated a high standard of service and were attentive to your needs — that level of care is something we truly value. I’m also pleased that your room met your expectations in all aspects and that you found it clean and comfortable throughout your stay. We’re especially glad our central location made it easy for you to access essential activities and businesses around Mandurah. Thank you again for taking the time to share your experience — it means a great deal to us. We hope to welcome you back again in the future. From the Sebel team

Customer review rating 5.0/5

Janine S. Friends - Confirmed reviews ALL

Smooth check in, lovely pizza in the pub and then we had to leave the next morning- would have been more than happy to stay much longer- great location and comfortable rooms. Great place.

Thank you Janine so much for your perfect rating and for sharing your experience. I’m delighted to hear your check‑in was smooth and that you enjoyed the lovely pizza at the pub — such a nice way to start a stay. While it’s a shame it was only a one‑night visit, it’s wonderful to know you found our location great and your room comfortable. We love hearing that you would happily have stayed longer, and we truly appreciate your kind words. Hopefully next time we can welcome you back for a longer and more relaxing stay. From the Sebel team

Customer review rating 4.5/5

Hang P. T. Couples - Confirmed reviews ALL

Will be good to provide two bottled water free of charge.

Thank you Hang so much for your great rating and for taking the time to share your feedback. I’m really pleased to hear you enjoyed a comfortable stay and found our location convenient — it’s always lovely to know these elements added to your experience. I appreciate your suggestion regarding complimentary bottled water. We understand how this small inclusion can make a stay feel even more comfortable, and your feedback is valuable. I’ll be sure to pass this on to our management team for consideration as we continue reviewing guest expectations and inclusions. Thank you again for sharing your thoughts, and we hope to welcome you back again soon. From the Sebel team

Customer review rating 5.0/5

Leonie M. Families - Confirmed reviews ALL

The staff were extremely helpful and caring.

Thank you Leonie so much for your perfect rating and for sharing your experience. I’m absolutely delighted to hear that our team was able to assist when the booking date mix‑up occurred and still secure you a room. These things can happen, and providing reassurance and solutions in moments like that is exactly what we strive for. It’s wonderful to know the staff made you feel well looked after — I’ll be sure to pass on your kind words to the team, as feedback like this truly means a lot to them. Thank you again for your lovely comments, and we hope to welcome you back again soon for another smooth and enjoyable stay. From the Sebel team

Other web-users rate our hotel

  • 840 reviews 9.6/10 Location
  • 1,323 reviews 8.5/10 Room
  • 1,103 reviews 9.2/10 Service
  • 8 reviews 7.1/10 WiFi
  • 460 reviews 8.6/10 Cleanliness
  • 239 reviews 8.3/10 Breakfast
  • 46 reviews 4.7/10 Bar
  • 22 reviews 3.8/10 Wellness Area

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