Elkonin Hotel Tel Aviv - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.3/5 770 reviews

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Elkonin Hotel Tel Aviv - MGallery Collection - Image 1
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Elkonin Hotel Tel Aviv - MGallery Collection - Image 4
9 Lilienblum, 6513113 Tel Aviv, Israel

Description

Hotel extras

  • Contemporary rooms and elegant suites in the heart of Tel Aviv

  • Rooftop bar and pool with views of the sea and the Tel Aviv Skyline

  • Spa by Clarins with five rooms, hammam and signature treatments

  • Minutes from Rothschild Boulevard, beaches and notable museums

Our accommodation(s)

Hotel location

Elkonin Hotel Tel Aviv - MGallery Collection

9 Lilienblum
6513113 Tel Aviv
Israel

GPS:32.0621344546, 34.768703446

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  770 reviews

Customer review rating 1.0/5

Moshe A. Solo - Confirmed reviews ALL

The room assigned did not match the description on the website. I booked a deluxe room but received a space that resembled a standard or premium room. I raised this concern, but the response was that standard and deluxe rooms are essentially the same, with the only difference being their location within the building. The hotel website clearly specifies the differences in size and interior design between premium and deluxe rooms, which were not reflected in my experience. Clarifying the hotel's policy on room categories would help prevent future misunderstandings and ensure transparency. The room on the first floor was affected by street noise, and neither the cooling nor the heating systems functioned properly. A portable hot-air heater was provided, but it was inadequate to heat the space effectively. These issues significantly impacted the comfort during my stay and require attention. Breakfast was decent; however, the limited selection of dishes/products was not what one would expect at an Accor luxury brand. Messages left for the guest relations manager to discuss the dissatisfaction went unanswered, which may have made the guest feel ignored and undervalued as an Accor ALL Platinum member.

Dear Guest, Thank you for taking the time to share your feedback. As discussed and clarified during our phone conversation, we would like to confirm that the room you received was exactly the room category you had booked. Regarding room categories, each category at the hotel is indeed distinct; however, the overall interior design, atmosphere, and boutique French-inspired aesthetic are intentionally consistent throughout the property, in order to maintain a unified identity and experience across all rooms. The differences between room categories are defined by specific features such as room size (square meterage), bed type and size, balcony availability, and view (city view, sea view, or partial sea view), depending on the category booked. These elements — rather than a different decorative concept — are what distinguish one category from another. As mentioned during our conversation, we were happy to review this together with you and provide clarification at the time. We also addressed the points raised regarding comfort, and we appreciate your acknowledgment that the room was clean and the mattress comfortable. Your feedback regarding breakfast variety has been noted and shared with the relevant teams, as we continuously work to align the experience with our brand standards. Thank you again for the conversation and for allowing us the opportunity to clarify and respond. We remain at your disposal and hope to have the opportunity to welcome you again in the future. Kind regards, Tamar Basson Guest Relations Manager Elkonin Tel Aviv – MGallery 🌿

Customer review rating 3.5/5

Jean M. D. Business - Confirmed reviews ALL

Breakfast is way too late. 7:30. For working people. Not as a tourist. At 7am on All.com web site. So that is false. As I was there at 7:05… someone was starting to prepare the breakfast room. As I then asked for a coffee I was told, a bit harshly, to wait for 7:30.. The same person served me one at 7:30. Clearly knew the machine. Not the end of the world. It sets the tone still. Hotel is a bit difficult to access. Clean though. Will stay at the Dan panorama next time where I sent one of my employee to stay also to try as we were trying options. Location is better. Breakfast earlier. Cheers

Dear Jean M. D., Thank you for taking the time to share your feedback regarding your recent stay at Elkonin Hotel Tel Aviv. I appreciate your observations and understand the importance of breakfast timing for guests with work commitments. While our official breakfast hours are set for 7:30 AM, I apologize for any inconvenience caused by this schedule not aligning with your needs. Your comments regarding the service experience have been duly noted, and I will ensure that our team is reminded of the importance of courteous communication. I also acknowledge your concerns about the accessibility of our hotel. While we continuously strive to enhance our guest experience, I appreciate your perspective and understand your preference for alternative accommodations. Thank you once again for your feedback, and I hope that you will consider giving us another opportunity in the future. Best regards, Elkonin Hotel Tel Aviv - MGallery Collection

Customer review rating 4.5/5

Arjeh K. Business - Confirmed reviews ALL

Our stay in the old part of the hotel was cozy and very pleasant. The staff was friendly and helpful. The area in which the hotel is located is very pleasant and definitely worth a visit.

Customer review rating 3.5/5

Vladan R. Business - Confirmed reviews ALL

I was bombed with many offers for SPA, really do not appreciate this Reception is not aware you need to issue the invoice for the stay, not booking.com otherwise very nice atmosphere, premises and accommodation, however price too high, there are better offers for this price range

Dear Vladan R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our hotel's location and ambiance. However, we regret to learn that the promotion of our SPA services did not meet your expectations. Your comments about the reception staff's knowledge regarding invoicing will be taken into consideration, as we strive for clarity in our services. We appreciate your perspective on pricing and will continue to evaluate our offerings. Your feedback is invaluable to us as we aim to enhance our guests' experiences. Best regards, Elkonin Hotel Tel Aviv - MGallery Collection

Customer review rating 4.0/5

Verd R. Couples - Confirmed reviews ALL

I expected more for this price, the breakfast was poor

Dear Verd R., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the breakfast experience, and we strive to provide a variety that meets our guests' expectations. Your insights are valuable as we continuously work to enhance our offerings. Goodbye, Elkonin Hotel Tel Aviv - MGallery Collection

Other web-users rate our hotel

  • 218 reviews 9.5/10 Location
  • 317 reviews 6.5/10 Room
  • 357 reviews 7.3/10 Service
  • 221 reviews 6.4/10 Breakfast
  • 151 reviews 8.9/10 Vibe
  • 129 reviews 5.6/10 Cleanliness
  • 82 reviews 5.2/10 Food
  • 65 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.