ibis Cambridge Central Station 3 stars

Customer review rating (ALL Rating) 4.5/5 1,911 reviews

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2 Station Square, CB12GA CAMBRIDGE, United Kingdom

Description

Hotel extras

  • Cambridge Station Square location

  • Close to Cambridge University colleges

  • Chill#2 artisan coffee shop and bar

  • Live music events

  • 50 minutes from Central London

Our accommodation(s)

Hotel location

ibis Cambridge Central Station

2 Station Square
CB12GA CAMBRIDGE
United Kingdom

GPS:52.194766, 0.137507

Telephone
Fax +44 1223 320960

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

CHILL

Serves lunch, dinner and drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,911 reviews

TripAdvisor Rating  4.4/5  1,917 reviews

Certificate of excellence 2025

OK

TripAdvisor rating 3.0/5

judropg2365 TripAdvisor review

The room was nice and clean, basic but fit for purpose. We were in Cambridge for a company Christmas party. However, there was only 1 toilet for male/female/disabled in the bar area and there was no toilet roll and the seat was covered in excrement!!

Customer review rating 4.5/5

Ashleigh M. Business - Confirmed reviews ALL

Incredibly helpful staff at reception.

Thank you for your kind words regarding our service and staff. We are pleased to know that our team at reception made a positive impression during your stay. Your feedback is valued, and we hope to welcome you back soon. Best regards, Dea - Front office team member

Customer review rating 3.5/5

Jo D. Couples - Confirmed reviews ALL

Check in was easy and the staff very helpful. The room was a good size, clean, and well-furnished. The bed was too hard for a side-sleeper, my hip ached all night. Breakfast was a disappointment. The eggs were rubbery, the hash brown was so hard it shattered, and the bacon tasted too salty. I was also unable to find any decaf tea. My partner loved the coffee but found the orange juice was heavily watered down.

Thank you for your feedback regarding your recent stay at ibis Cambridge Central Station. We are pleased to hear that you found the check-in process smooth and our staff helpful. However, we sincerely regret that the bed did not meet your comfort expectations and that breakfast did not satisfy your preferences. Your comments regarding the quality of the food and beverage options will be shared with our culinary team for further evaluation. We appreciate your insights as they help us strive for continuous improvement. Thank you once again for your review. Best regards, Dea - Front office team member

Customer review rating 3.5/5

Pauline A. T. Families - Confirmed reviews ALL

Cleanliness and room great reception often crammed area too small and not very inviting

Thank you for your feedback. We are pleased to hear that you found the room to be excellent and clean. However, we regret that the reception area did not meet your expectations in terms of space and atmosphere. Best regards, Dea - Front office team member

Customer review rating 1.5/5

Ricardo M. Business - Confirmed reviews ALL

Sadly, I mentioned the staff at least 4 times, that the water in my room was barely warm. They politely replied: "we're sorry to hear that, we'll make sure it gets fixed." And again and again shower water was consistently below warm. I don't think I will ever choose to stay there again, it used to be one of my favorite places to stay at when I visit Cambridge. Not anymore.

Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our location; however, we sincerely apologize for the inconvenience you experienced with the water temperature in your room. It is always our aim to provide a comfortable experience for our guests, and we regret that we fell short in this instance. Your comments will be taken into consideration as we continually strive to enhance our services. Thank you for your understanding, and we hope you might reconsider us for your future visits. Best regards, Dea - Front office team member

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,854 reviews 9.4/10 Location
  • 1,892 reviews 7.2/10 Room
  • 1,713 reviews 9.1/10 Service
  • 45 reviews 8.3/10 WiFi
  • 878 reviews 8.3/10 Cleanliness
  • 842 reviews 8.6/10 Breakfast
  • 351 reviews 9.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.