ibis Edinburgh Centre South Bridge - Royal Mile 3 stars

Customer review rating (ALL Rating) 4.3/5 2,261 reviews

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ibis Edinburgh Centre South Bridge - Royal Mile - Image 1
ibis Edinburgh Centre South Bridge - Royal Mile - Image 2
ibis Edinburgh Centre South Bridge - Royal Mile - Image 3
ibis Edinburgh Centre South Bridge - Royal Mile - Image 4
77 South Bridge, EH1 1HN EDINBURGH, United Kingdom

Description

Hotel extras

  • The hotel offers convenient access to public transportation.

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin room with 2 beds

Photo out of - Twin room with 2 beds

Furnished with our new Sweet Bed by ibis beds and bedding, the new ibis room offers the ultimate in comfort: two cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet and LCD flat screen TV with all the best channels.

Max. number of persons
2

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • Bedding 1 x Twin bed(s)
See availabilities

The Premium room include Nespresso coffee machine, LCD TV, high-speed Wi-Fi and iron/iron board, everything you need for a relaxing stay.

Max. number of persons
2

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, accessible bed, wardrobe, mirror and writing facilities.

Max. number of persons
2
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
United Kingdom

GPS:55.948617, -3.186982

Telephone
Fax +44 131 292 0001
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 259 rooms
  • 13 rooms for people with reduced mobility
  • 259 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Near the property
  • Indoor parking
  • Public
  • 297 parking spaces
  • Max Limited Height: 2.15 m / 2.15 ft

  • Parking pricing: 18 GBP 18 GBP Per unit

FOGGS

Photo out of - FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Cooking style
International
Capacity
111
Accessibility
Accessible service
77 South Bridge, EH1 1HN Edinburgh, United Kingdom
Telephone +44 0441312920000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Credit card

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Accommodate food

  • Brunch

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,261 reviews

Customer review rating 5.0/5

Evgeniia L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Emma B. Families - Confirmed reviews ALL

Dear Emma B., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the cleanliness of your room. It is also wonderful to know that our staff contributed positively to your experience. We hope to welcome you back for another pleasant stay in the future. Goodbye, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 2.5/5

Ayda G. K. K. F. K. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Thorunn O. Families - Confirmed reviews ALL

Dear Thorunn O., Thank you for your positive feedback regarding our location. I am pleased to hear that your overall experience was mostly enjoyable. I regret the inconvenience you faced with the bathroom ventilation and understand how this impacted your stay, especially during the rainy weather. Your insights are invaluable, and I will ensure they are shared with our maintenance team for future improvements. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Caroline D. Families - Confirmed reviews ALL

Dear Caroline D., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our excellent location, as well as the service provided by our reception team and the breakfast offerings. However, we regret to learn about your discomfort with the bed and mattress during your visit. Your comments are invaluable, and we will certainly consider them as we continually strive to enhance the guest experience. Kind regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Emma B. Families - Confirmed reviews ALL

We had a really nice 2 night stay here at Ibis Southbridge Edinburgh. The staff were really friendly and helpful and the room was clean and fresh. Perfect base for exploring Edinburgh.

Dear Emma B., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the cleanliness of your room. It is also wonderful to know that our staff contributed positively to your experience. We hope to welcome you back for another pleasant stay in the future. Goodbye, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 2.5/5

Ayda G. K. K. F. K. Couples - Confirmed reviews ALL

It is close to city center besides staff are friendly and warm. The facilities does not meet our expectations. There are just two plug in in the room where they are far from the bed. We had just one hair towel even we would like to ask more of them and there were no slippers.We only had them when we asked for

Customer review rating 4.0/5

Thorunn O. Families - Confirmed reviews ALL

Mostly good, except the ventilation in the bathroom didn't turn on—which was unfortunate, especially since it was raining heavily, our clothes were wet, and it was difficult to get them dry in the room.

Dear Thorunn O., Thank you for your positive feedback regarding our location. I am pleased to hear that your overall experience was mostly enjoyable. I regret the inconvenience you faced with the bathroom ventilation and understand how this impacted your stay, especially during the rainy weather. Your insights are invaluable, and I will ensure they are shared with our maintenance team for future improvements. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Caroline D. Families - Confirmed reviews ALL

Positives - excellent location, friendly helpful reception staff, good breakfast and availability of tea making products. Negative - bed uncomfortable, very thin mattress which moved around on the bed base and needed dragging back into place, sheet which hardly seemed big enough to cover the mattress, did not have a great night's sleep.

Dear Caroline D., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our excellent location, as well as the service provided by our reception team and the breakfast offerings. However, we regret to learn about your discomfort with the bed and mattress during your visit. Your comments are invaluable, and we will certainly consider them as we continually strive to enhance the guest experience. Kind regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Traci M. Couples - Confirmed reviews ALL

Staff helpful. Outside the location drug deals and drunk folks. Scary at times. No security

Dear Traci, Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found our lively location convenient and our staff helpful. However, we are deeply concerned to learn about your experience outside the property. Please know that the safety of our guests is a priority, and we often have security on during busy times to ensure a comfortable experience for our guests. Our reception is open 24/7 if you ever have any concerns during your visit, we are more than happy to help. We hope to welcome you back in the future. Kind Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Charlene R. Couples - Confirmed reviews ALL

I would like to express my sincere gratitude for the wonderful service we received during our previous stay. The Front Desk team was very approachable and welcoming from the moment we checked in, and the Breakfast team was always friendly, greeting us with a warm smile every morning. Although we had a concern during our stay, it was handled very well by the Front Desk Supervisor, Myrto. She was exceptionally professional, attentive, and helpful, which made us feel that our concern was taken seriously and properly addressed. Thank you to the entire team for making our stay a pleasant and memorable experience. We truly appreciate the warm hospitality, excellent service, and professionalism shown throughout our visit. We look forward to staying with you again!

Dear Charlene R., Thank you for taking the time to share your positive experience at ibis Edinburgh Centre South Bridge - Royal Mile. We are delighted to hear that our Front Desk and Breakfast teams made a significant impact during your stay. It is always our goal to provide a warm and welcoming environment for our guests, and your kind words affirm our efforts. We are particularly pleased to learn that Myrto, our Front Desk Supervisor, was able to address your concern in a professional and attentive manner. Our team is trained to handle any issues that arise with the utmost care, ensuring that our guests feel valued and heard. It is wonderful to know that her actions contributed to a positive outcome for your visit. Your appreciation for our hospitality and service is greatly valued, and I will be sure to share your kind feedback with the entire team. They work diligently to create memorable experiences for our guests, and it is gratifying to hear that their efforts resonated with you. We eagerly anticipate the opportunity to welcome you back in the future. Should you require any assistance with your next booking, please do not hesitate to reach out to us directly. Goodbye and best wishes, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 2.0/5

Leanne P. Families - Confirmed reviews ALL

As you would expect, rooms are very basic but it was clean. Staff were pleasant but didn't actually ask how my stay was on check out and I was too tired to make a point of it. DO NOT stay in a room next to the lift. You will hear the lift going up and down all night long which does not make for a great night sleep. There is also a huge gap under the door so light streams into the room - I had to put a towel along the floor. As I was only staying one night and didn't want the upheaval of moving rooms late at night I didn't bother asking for another room. But be warned and ask for a room well away from the lift!

Dear Leanne, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments as they provide us with valuable insights into our guests' experiences. We are pleased to hear that you found our location convenient and that you appreciated the cleanliness of your room. However, we regret to learn that your experience was not entirely satisfactory, particularly concerning the noise from the lift and the light coming through the door. We understand how important a restful night’s sleep is and we regret for any inconvenience caused. We take noise management seriously, and we encourage guests to mention any concerns regarding their room location and preferences upon check-in so we may assist in finding a more suitable room if available. Additionally, we're disappointed to hear that our team did not inquire about your stay during checkout. Our staff is trained to engage with our guests to ensure their experiences are memorable, and they are well known for their excellent customer service. Your feedback will be shared with our team as a reminder to ensure all our standards are upheld. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Myrto Front Office Supervisor

Customer review rating 3.5/5

Jim C. Couples - Confirmed reviews ALL

IBIS South Bridge visited for a second time and will go again next time in Edinburgh for an overnight. Staff at reception very friendly, room clean and it’s a great central location. Slight niggle is lack of teaspoons at breakfast, area for pouring drinks gets messy and like other hotels would be good to have takeaway coffee cups . That aside all good

Dear Jim C., Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and appreciated the friendliness of our staff. Your observations about the breakfast area and the availability of teaspoons, as well as takeaway coffee cups, are valuable to us. We will certainly consider your suggestions as we continuously strive to enhance our guest experience. Best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Ma T. C. Families - Confirmed reviews ALL

Great location, comfortable beds, clean bathrooms, friendly and helpful front desk staff, and a delicious breakfast. Overall, a very pleasant stay!

Dear Ma T. C., Thank you for taking the time to share your positive experience at out hotel. We are delighted to hear that you appreciated our prime location, comfortable accommodations, cleanliness, and the service provided by our front desk team. It is wonderful to know that you enjoyed our breakfast offerings as well. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Yvonne ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Lucia D. S. R. Friends - Confirmed reviews ALL

I stayed for a night, great staff and the expected comfort and cleanliness. Loved it!

Dear Lucia D. S. R., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our prime location, as well as the comfort and cleanliness of your accommodations. Our team takes great pride in providing excellent service, and it is wonderful to know that their efforts contributed to your positive experience. We look forward to welcoming you back in the future. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Gary O. Solo - Confirmed reviews ALL

I was expecting loud and uncomfortable but was happy to find a very clean, quiet and comfortable room. Of course what I was really impressed with was the friendly and helpful staff. They make the place a joy to stay at.

Dear Gary, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found your room clean, quiet, and comfortable, as well as appreciating the efforts of our friendly staff. Your satisfaction is our top priority, and it is rewarding to know that we contributed to a pleasant experience during your visit :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 3.5/5

Christine H. Families - Confirmed reviews ALL

the first 2 nights were awful. We were allocated room 725 and the smell there was unbearable - we asked immediately to have the window opened so that at least some fresh air came into the room. First impressions were not good as floorboards broken and the whole room did not give an inviting look. Unable to sleep the first night as window was closed and the air was stifling (smelt like old socks!) - we gave it another chance as we thought when the window was open all day then surely the smell would subside. This was not the case and we ended up sleeping with the door open a bit, window in the hall opened (we had to shut the window in our room as the noise was so loud from outside) so that at least some fresh air came in to the room. There was also a large humidifier in that room so obviously a problem was known about it. I asked the person on reception (Georgia) to have us moved the next day - she was very helpful and organised this almost immediately. We moved 2 floors down into room 525 and that room was fine. Our overall stay was good - I would say that the furniture and finishings i.e. carpets etc are quite worn and we found that the amount we paid overall for the room expensive for what little quality we got. We wouldn't stay at this Ibis again.

Dear Christine H., Thank you for taking the time to share your experience regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We appreciate your feedback as it provides valuable insights into our guests' experiences and helps us improve our services. I am sincerely sorry to learn that your initial nights in room 725 did not meet your expectations. It is concerning to hear about the unpleasant smell and the condition of the room, which certainly should not reflect the standards we strive to uphold. Our team is dedicated to ensuring a comfortable environment for all guests, and I regret that we fell short in this instance. We understand how important a restful night's sleep is and appreciate your efforts to communicate your concerns with our staff. I am pleased to know that Georgia was able to assist you in facilitating a move to a more suitable room, and I hope that your subsequent stay was more enjoyable. Regarding the furniture and finishings, your comments have been duly noted. We continuously assess our facilities to ensure they meet our guests' expectations, and your observations will be considered in our ongoing evaluation process. While we aim to offer competitive pricing, we also strive to provide value through our location and amenities. Your feedback on this aspect is invaluable as we work on enhancing our offerings. We regret to hear that your overall experience has led you to reconsider staying with us in the future. We hope you will allow us another opportunity to deliver the quality stay that you deserve. Kind regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 1.5/5

Heather D. Families - Confirmed reviews ALL

We paid for an upgraded room to have a view of a spire, very loud road noise and maintenance going on in the hallway the whole time we were there. We asked about a quieter room and was dismissed by the staff, we also asked about not such a long walk to our room as I use a cane and a walker. That was also dismissed. Funny was that when we were checking in having paid for an upgraded room, the people right in front of us were upgraded for free.

Customer review rating 4.0/5

Duncan M. Solo - Confirmed reviews ALL

I enjoyed my stay

Dear Duncan, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay and found it comfortable. Your feedback is valuable to us, and we strive to provide a welcoming atmosphere for all our guests. We look forward to welcoming you back in the future :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Amirul A. B. A. H. Couples - Confirmed reviews ALL

Convenient location, spacious, equipped with complete amenities, reasonably priced. Bonus point: super friendly staffs!

Dear Amirul, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and appreciated the spacious accommodation along with our amenities. Our team strives to provide friendly service, and it is great to know that their efforts contributed positively to your experience. We look forward to welcoming you back on your next visit. Best Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Barbara P. Solo - Confirmed reviews ALL

Friendly and helpful staff

Dear Barbara, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful, as we strive to provide exceptional service to all our guests. We look forward to welcoming you back for another lovely stay in the future :) Best regards, Violeta ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Greg R. Couples - Confirmed reviews ALL

This hotel was in a perfect location. We were able to walk to most of the areas we wanted to see. The staff was very friendly and helpful. The room was clean and comfortable.

Dear Greg, Thank you for your kind words regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We are delighted to hear that you found our location convenient for exploring the city and that our team provided friendly and helpful service. It is also great to know that you enjoyed a clean and comfortable room during your visit. We hope to welcome you back in the future. Best Regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 4.5/5

Lyn D. Friends - Confirmed reviews ALL

The room was clean and comfortable. Staff was very friendly. Location great; Royal Mile three blocks from hotel.

Dear Lyn, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found your room clean and comfortable, and that our staff made a positive impression on you. It is also wonderful to know that you appreciated our convenient location near the Royal Mile. Your feedback is invaluable to us, and we hope to welcome you back in the future. Best regards, Georgia ibis Edinburgh Centre South Bridge - Royal Mile

Customer review rating 5.0/5

Rona M. Couples - Confirmed reviews ALL

Enjoy an overnight with my husband - staff, room and breakfast all lovely

Dear Rona, Thank you for your kind review. We are delighted to hear that you and your husband enjoyed your stay with us. It is always gratifying to know that our staff, accommodations, and breakfast met your expectations. We strive to provide a pleasant experience for all our guests, and your feedback serves as wonderful encouragement for our team. Best wishes, Georgia ibis Edinburgh Centre South Bridge - Royal Mile

Other web-users rate our hotel

  • 3,416 reviews 9.6/10 Location
  • 3,438 reviews 5.6/10 Room
  • 2,922 reviews 9.1/10 Service
  • 38 reviews 5.9/10 WiFi
  • 1,445 reviews 8.2/10 Breakfast
  • 1,394 reviews 6.2/10 Cleanliness
  • 619 reviews 5.1/10 Value

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