Mercure Serpong Alam Sutera 4 stars

Customer review rating (ALL Rating) 4.4/5 785 reviews

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Mercure Serpong Alam Sutera - Image 1
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Mercure Serpong Alam Sutera - Image 3
Mercure Serpong Alam Sutera - Image 4
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, 15325 TANGERANG, Indonesia

Description

Hotel extras

  • Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital

  • Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport

  • Enjoy complimentary minibar in all rooms

  • Free bicycles rent to explore Alam Sutera's greenery

  • Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

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Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

Telephone
Fax +62 21 29668658

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  785 reviews

TripAdvisor Rating  5.0/5  3,366 reviews

Enjoyable and worth the price

TripAdvisor rating 5.0/5

Wanderer55065390424 TripAdvisor review

All good service was very welcone helpful and the service was humble especially receptionist. The hotel room is awesome for me and i want to stay here again. There is a playground and mini pool for kids and also there is a pool and gym thank you for the service ms fia

Happy in Mercure

TripAdvisor rating 5.0/5

Siti Nurhana Sa... A TripAdvisor review

This is my third time staying here and i feel so happy that the food, the services still maintain a great atmosphere. the foods is amazing. the room is clean and the staff so kindful, Miss Fia is great ful to help and keep put on smile to each guest.

Very good stay

Customer review rating 5.0/5

Ricky K. Families - Confirmed reviews ALL

I am happy for my stay in mercure Alam Sutera this time

Dear Mr. Ricky K. S., Thank you so much for your wonderful feedback! We’re delighted to hear that you had a very good stay at Mercure Serpong Alam Sutera. It’s great to know that you were happy with your experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If there’s anything specific you enjoyed or any way we can make your next stay even better, please let us know! Warm regards, Jessica Uekermann General Manager

Good Hotel and Friendly staff

Customer review rating 5.0/5

K. Business - Confirmed reviews ALL

The room was great and absolutely amazing comfort with heartwarming staff from beginning especially receptionist staff, everything was great and satisfied

Dear MUHAMMAD K., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

wonderful

TripAdvisor rating 5.0/5

Reka I TripAdvisor review

We had such a wonderful stay at Mercure Serpong Alam Sutera. The room and facilities were fantastic especially the Pool the it spacious clean and had a really nice view. The staff were incredibly friendly and attentive especially the receptions (ms. dita). We would love to come back again!

Dear 987rekai , Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

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Other web-users rate our hotel

  • 323 reviews 9.6/10 Location
  • 494 reviews 7.7/10 Room
  • 633 reviews 9.2/10 Service
  • 12 reviews 6/10 WiFi
  • 272 reviews 7.9/10 Cleanliness
  • 165 reviews 7.3/10 Breakfast
  • 61 reviews 9.8/10 Pool
  • 6 reviews 0/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.