Name: Mercure Serpong Alam Sutera | 4-star International Hotel - ALL
Address: Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, TANGERANG, 15325, ID
Telephone: +622129668668
Rating: 4.6

Mercure Serpong Alam Sutera

Hotel for travellers looking for local and authentic experiences

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore the culinary indulgence, entertainment and shopping experience, such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.

Please feel welcome to enjoy the magnificent view and facilities of Alam Sutera, experience one-stop shopping center that suits your needs as a business traveler and create memorable moments with your family

Jessica Uekermann, Hotel Management

Hotel extras

Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
Enjoy complimentary minibar in all rooms
Free bicycles rent to explore Alam Sutera's greenery
Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids

Our accommodation(s)

Room

Superior Room - 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Superior Room - 2 single beds

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Superior Room, Pool View - 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: Pool side

See availabilities

Room

Privilege Room - 1 double bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Privilege Room - 2 single beds

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Suite

Privilege Suite Room - 1 double bed

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Suite

Junior Suite Room - 1 king bed

3 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia

GPS:-6.244335, 106.651789

+62 21 29668668

+62 21 29668658

SERPONG STATION

Railway station

Access: 11.8 km / 7.33 mi 20 min drive

GADING RAYA GOLF

Golf course

Access: 6 km / 3.73 mi 11 min drive

DAMAI INDAH GOLF

Golf course

Access: 6.2 km / 3.85 mi 11 min drive

OCEAN PARK BSD

Amusement park

Access: 7.8 km / 4.85 mi 17 min drive

IMPERIAL GOLF CLUB

Golf course

Access: 10 km / 6.21 mi 25 min drive

FLAVOR BLISS

Restaurant and cafe district

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

LIVING WORLD

Shopping centre/mall

Access: 350 m / 0.22 mi 4 min walk / 1 min drive

WTC SERPONG

Shopping centre/mall

Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive

MALL ALAM SUTERA

Shopping centre/mall

Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive

SUMMARECON MALL

Shopping centre/mall

Access: 5.2 km / 3.23 mi 13 min drive

BSD CITY

Shopping district

Access: 9 km / 5.59 mi 16 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

MINT & PEPPER

Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.

MOCCA

Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.

MANIZ POOL DECK BAR

Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 550 m² / 5920 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 120

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 863 reviews

Arfiyan S. Business - 4/22/2026 Confirmed reviews ALL

I had a wonderful stay at Mercure Serpong Alam Sutera, the hotel is modern, clean, and very well-maintained, with comfortable and spacious rooms that have everything needed for a relaxing stay; the staff were exceptionally friendly and professional, always ready to assist with a warm smile, and the location is very convenient, close to shopping areas and restaurants, making it perfect for both business and leisure travelers, while the breakfast offered a wide variety of delicious options, making my overall experience truly enjoyable and worth recommending.

Dear Mr. Arfiyan S., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Steven F. P. Business - 4/19/2026 Confirmed reviews ALL

Near nice local and overseas food eateries and also a shopping mall within walking distances.

Dear Mr. Steven F. P., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Shekhar K. D. Solo - 4/18/2026 Confirmed reviews ALL

It was a lovely experience."

Dear Shekhar K. D., Greetings from Mercure Serpong Alam Sutera, the jewel of the city! Thank you very much for choosing to stay with us during your visit to Alam Sutera and for taking the time to share your kind words. We are truly delighted to hear that you had a lovely experience at our hotel. Knowing that our guests enjoy their stay is the greatest reward for our entire team. At Mercure Serpong Alam Sutera, we are committed to providing exceptional service, comfort, and a welcoming atmosphere for all our guests. Your positive feedback motivates our team to continue delivering the highest standards in hospitality, ensuring every stay is memorable and enjoyable. We sincerely look forward to welcoming you back in the near future and having the pleasure of providing an even more exceptional experience on your next visit. Please do not hesitate to reach out to us for any special requests or assistance to make your next stay truly remarkable. Thank you once again for your kind review, and we hope to see you soon. Warm regards, Jessica Uekermann General Manager

Wawan K. Business - 4/17/2026 Confirmed reviews ALL

As I am regular to this hotel, hotel staffs are always warm welcoming during my registration in reception. Furthermore, other services such as laundry and room dining were punctual and provide good services

Dear Mr. Wawan K., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for always staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager

Natalia K. S. Families - 4/16/2026 Confirmed reviews ALL

Stayed for 3 day staycation with my sister and have amazing experience. Everyone is kind and helpfull. Love the atmosphere, clean room, diligent staff and interns. The gym & pool is clean, food also great!

Dear Ms. Natalia K. S., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team especially Marcella, Ade at Front Office and Salwa, SivaNava,Dinda &Indah at F&B trainees to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager