Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
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Room
Superior Room - 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room - 2 single beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior Room, Pool View - 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Pool side
Room
Privilege Room - 1 double bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Privilege Room - 2 single beds
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
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Suite
Privilege Suite Room - 1 double bed
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Suite
Junior Suite Room - 1 king bed
- 3 pers. max
- 52 m² / 559 sq ft
- Bedding 1 x King size bed(s)
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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SERPONG STATION
Railway station
Access: 11.8 km / 7.33 mi 20 min drive
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
A refreshing escape designed for your relaxation. Maniz Swimming Pool offers a serene atmosphere, perfect for a leisurely swim or unwinding under the sun. Experience comfort, calm, and a touch of indulgence - all in one place.
Fitness center
We provide Fitness Center to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Spa
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Weddings
Non contractual photo
Elegant ballroom spaces available for weddings and social events
Our guest reviews
ALL Rating
Customer review rating 4.0/5
Eko P. Families - Confirmed reviews ALL
Dear Eko P., Greetings from Mercure Serpong Alam Sutera, the jewel of the city. Thank you for taking the time to share your review with us We are pleased to know that you had a good staycation experience and appreciated the service provided by our team. At the same time, we sincerely appreciate your comments regarding the condition of our facilities. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously work to enhance our property and improve the overall guest experience Thank you once again for your support. We look forward to welcoming you back for an even better stay in the future Thank you and best regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Danu S. Families - Confirmed reviews ALL
Dear Danu S., Greetings from Mercure Serpong Alam Sutera, the jewel of the city. Thank you for taking the time to share your wonderful experience with us. We are delighted to know that you found our hotel quiet and comfortable, and that our friendly and responsive team contributed to an enjoyable stay. It is also a pleasure to learn that you enjoyed the breakfast selection and found the food delicious. Your kind words mean a great deal to us, and we are thrilled that you and your family had a satisfying stay. We will be pleased to share your feedback with our entire team as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you and your family back for another memorable stay in the near future. Thank you and best regards, Jessica Uekermann General Manager
Customer review rating 3.0/5
Mathis C. Business - Confirmed reviews ALL
Dear Mathis C., Greetings from Mercure Serpong Alam Sutera, the jewel of the city. Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that your overall experience was satisfactory. At the same time, we sincerely apologize for the inconvenience you encountered during your stay. Please be assured that your comments have been shared with the relevant departments for further review and improvement Guest feedback is very important to us as it helps us continuously enhance both our facilities and services. We truly appreciate your constructive input We look forward to welcoming you back in the future for an improved and more enjoyable stay Thank you and best regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Cindy I. Business - Confirmed reviews ALL
Dear CINDY I., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and for taking the time to share your wonderful review. We are truly delighted to know that you had a great experience with our service. Your kind words are highly appreciated and will certainly be shared with the entire team as motivation to continuously deliver excellent hospitality. It is always rewarding to know that our guests are looking forward to returning, and we are very happy to hear that you would definitely come back to stay with us again. Thank you once again for your support, and we look forward to welcoming you back to Mercure Serpong Alam Sutera in the near future. Thank you and best regards, Jessica Uekermann General Manager
Customer review rating 5.0/5
Peter J. Business - Confirmed reviews ALL
Dear Mr. Peter J., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and for taking the time to share your wonderful review. We are delighted to know that you enjoyed our room, service, and breakfast during your stay. Your kind compliments are truly appreciated and will certainly be shared with the entire team as motivation to continue delivering memorable experiences to all our guests. Thank you once again for your valuable feedback. We sincerely look forward to welcoming you back to Mercure Serpong Alam Sutera in the near future. Thank you and best regards, Jessica Uekermann General Manager
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