Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
Page 1 out of 3, Room 1 : Superior Room - 1 double bed , Room 2 : Superior Room - 2 single beds
Room
Superior Room - 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room - 2 single beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
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Suite
Privilege Suite Room - 1 double bed
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Suite
Junior Suite Room - 1 king bed
- 3 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
A refreshing escape designed for your relaxation. Maniz Swimming Pool offers a serene atmosphere, perfect for a leisurely swim or unwinding under the sun. Experience comfort, calm, and a touch of indulgence - all in one place.
Fitness center
We provide Fitness Center to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Mercure Spa by Annathaya
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Weddings
Elegant ballroom spaces available for weddings and social events
Our guest reviews
ALL Rating
Customer review rating 5.0/5
Adil S. Business - Confirmed reviews ALL
Dear Mr. Adil S., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Rahma D. Families - Confirmed reviews ALL
Dear Ms. Rahma D., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Customer review rating 2.0/5
K. K. Families - Confirmed reviews ALL
Dear Mr. K., Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit. We are truly sorry to learn that the interaction with our Front Desk team did not meet your expectations or the level of service we strive to provide. Every guest deserves to be welcomed with courtesy, respect, and professionalism, regardless of their appearance or booking method. Your comments have been shared with our Front Office team, and we will address this matter internally to ensure it serves as a valuable learning opportunity and to prevent a similar situation from happening again. We genuinely appreciate your feedback, as it helps us improve our service. We hope you will give us another opportunity to provide you with the warm and welcoming experience you deserve. Our best regards, Jessica Uekermann General Manager
Customer review rating 4.0/5
Ebenezer O. M. Families - Confirmed reviews ALL
Dear Mr. O. M. Ebenezer, Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Customer review rating 4.5/5
Yu C. S. Business - Confirmed reviews ALL
Dear Mr. Yu C. S., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Web-users rating
Other web-users rate our hotel
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278 reviews
9.6/10
Location
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617 reviews
8.3/10
Room
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770 reviews
9.3/10
Service
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15 reviews
6.3/10
WiFi
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325 reviews
8.5/10
Cleanliness
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260 reviews
8.7/10
Breakfast
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51 reviews
6.4/10
Value
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61 reviews
9.8/10
Location
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112 reviews
7.5/10
Room
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128 reviews
9.5/10
Service
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59 reviews
8.4/10
Cleanliness
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28 reviews
8.1/10
Breakfast
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8 reviews
6/10
Wellness Area
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38 reviews
9.4/10
Location
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84 reviews
8.2/10
Room
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95 reviews
9.3/10
Service
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47 reviews
7.8/10
Cleanliness
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33 reviews
8.5/10
Breakfast
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11 reviews
6.2/10
Value
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22 reviews
9.6/10
Location
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32 reviews
8.2/10
Room
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36 reviews
9.4/10
Service
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17 reviews
8.6/10
Breakfast
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12 reviews
8.6/10
Cleanliness
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15 reviews
9.6/10
Location
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19 reviews
7.9/10
Room
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25 reviews
9.3/10
Service
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17 reviews
8.4/10
Cleanliness
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10 reviews
8.9/10
Breakfast
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9 reviews
9/10
Food
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Frequently asked questions
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