Description
Hotel extras
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Surrounded by Alam Sutera's Best Restaurants, Shopping Malls and Hospital
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Easy Access to Indonesia Convention Exhibition and Soekarno Hatta International Airport
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Enjoy complimentary minibar in all rooms
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Free bicycles rent to explore Alam Sutera's greenery
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Free PS4 Facility at Lobby, Playground near Pool area and Special Welcome Drink for Kids
Our accommodation(s)
Page 1 out of 3, Room 1 : Superior Room - 1 double bed , Room 2 : Superior Room - 2 single beds
Room
Superior Room - 1 double bed
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room - 2 single beds
- 3 pers. max
- 26 m² / 279 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
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Suite
Privilege Suite Room - 1 double bed
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x Double bed(s)
- Views: City View
Suite
Junior Suite Room - 1 king bed
- 3 pers. max
- 55 m² / 592 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Hotel location
Mercure Serpong Alam Sutera
Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang
15325 TANGERANG
Indonesia
GPS:-6.244335, 106.651789
Access and transport
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GADING RAYA GOLF
Golf course
Access: 6 km / 3.73 mi 11 min drive
DAMAI INDAH GOLF
Golf course
Access: 6.2 km / 3.85 mi 11 min drive
OCEAN PARK BSD
Amusement park
Access: 7.8 km / 4.85 mi 17 min drive
IMPERIAL GOLF CLUB
Golf course
Access: 10 km / 6.21 mi 25 min drive
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FLAVOR BLISS
Restaurant and cafe district
Access: 200 m / 0.12 mi 3 min walk / 1 min drive
LIVING WORLD
Shopping centre/mall
Access: 350 m / 0.22 mi 4 min walk / 1 min drive
WTC SERPONG
Shopping centre/mall
Access: 2.3 km / 1.43 mi 15 min walk / 5 min drive
MALL ALAM SUTERA
Shopping centre/mall
Access: 3.3 km / 2.05 mi 4 min walk / 1 min drive
SUMMARECON MALL
Shopping centre/mall
Access: 5.2 km / 3.23 mi 13 min drive
BSD CITY
Shopping district
Access: 9 km / 5.59 mi 16 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
MINT & PEPPER
Experience a delightful dining moment with our fresh look of Mint & Pepper Restaurant. With touches of modern and contemporary urban elements, it will bring fresher nuance and cozy atmosphere to you.
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MOCCA
Offers an interactive and cozy space to take a rest or talking business. The ideal spot to meet for signature coffee and tea or enjoying other beverages with the best quality.
MANIZ POOL DECK BAR
Bar is located in the middle of the pool deck area where guest could enjoy our pool bar which offers fresh healthy drinks and snacks while relaxing near the swimming pool with the fine view of Alam Sutera.
2 breakfasts
Enjoy the breakfast buffet by knowing you are #ALLSAFE. You can enjoy our variety of food and drinks freely with your own preferences. Hand sanitizers are available in every buffet table.
Pool
A refreshing escape designed for your relaxation. Maniz Swimming Pool offers a serene atmosphere, perfect for a leisurely swim or unwinding under the sun. Experience comfort, calm, and a touch of indulgence - all in one place.
Fitness center
We provide Fitness Center to be your workout place. Don't worry, we sanitize the equipment after each usage. Stay healthy and happy!
Mercure Spa by Annathaya
We provide the spa service to your room. Just dial ext. 3 to book the service. Because we know you need to relax and indulge yourself while staying with us
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 550 m² / 5920 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 120
Weddings
Elegant ballroom spaces available for weddings and social events
Our guest reviews
ALL Rating
Customer review rating 4.5/5
Brian A. Families - Confirmed reviews ALL
Dear Mr. Brian A., Greetings from Mercure Serpong Alam Sutera, the jewel of the city! Thank you for choosing to stay with us during your visit to Alam Sutera and for taking the time to share your positive review. We truly appreciate your kind comments about our convenient location and our swimming pool. We are delighted to know that you had an enjoyable stay with us. Your positive feedback is greatly appreciated and will be shared with our entire team. We also appreciate your comment regarding the shower water pressure and will ensure it is maintained to provide a consistently comfortable experience for all our guests. We look forward to welcoming you back to Mercure Serpong Alam Sutera in the near future for another memorable stay. Warm regards, Jessica Uekermann General Manager
Customer review rating 5.0/5
Maurin Couples - Confirmed reviews ALL
Dear Mrs. Maurin, Greetings from Mercure Serpong Alam Sutera! Thank you for sharing your wonderful review. We are delighted to know that you had a comfortable stay and appreciated our strategic location as well as the good customer service provided by our team. Your kind feedback is truly appreciated and will be shared with our entire team as motivation to continue delivering the best possible experience for all our guests. We sincerely look forward to welcoming you back to Mercure Serpong Alam Sutera for another enjoyable stay in the near future. Warm regards, Jessica Uekermann General Manager
Customer review rating 5.0/5
Jessica H. Families - Confirmed reviews ALL
Dear Ms. Jessica H., Greetings from Mercure Serpong Alam Sutera, jewel in the city! We are truly delighted to know that you and your family had such an enjoyable experience with us. It is wonderful to hear that you appreciated our strategic location, comfortable room, relaxing facilities, and the variety of dining options, from our in-room dining menu to the breakfast selection at Mint & Pepper Restaurant. Your kind words about our friendly and welcoming team mean a great deal to us. We will be sure to share your compliments with all of our Heartists, as they will be thrilled to know they helped make your stay memorable. Thank you as well for recommending us to other families and travelers. We look forward to welcoming you and your family back for another relaxing and enjoyable stay in the near future.. Our best regards, Jessica Uekermann General Manager
Customer review rating 5.0/5
Harris B. Solo - Confirmed reviews ALL
Dear Mr. Harris B., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Customer review rating 5.0/5
Adil S. Business - Confirmed reviews ALL
Dear Mr. Adil S., Greetings from Mercure Serpong Alam Sutera, jewel in the city! Thank you for staying with us during your visit to Alam Sutera and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future. Looking forward to welcoming you back at our hotel hopefully at the soonest time. Our best regards, Jessica Uekermann General Manager
Web-users rating
Other web-users rate our hotel
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281 reviews
9.6/10
Location
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621 reviews
8.4/10
Room
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777 reviews
9.3/10
Service
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15 reviews
6.3/10
WiFi
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328 reviews
8.4/10
Cleanliness
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260 reviews
8.7/10
Breakfast
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51 reviews
6.4/10
Value
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23 reviews
6/10
Wellness Area
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60 reviews
9.8/10
Location
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112 reviews
7.5/10
Room
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128 reviews
9.5/10
Service
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58 reviews
8.4/10
Cleanliness
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28 reviews
8.1/10
Breakfast
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27 reviews
6.4/10
Comfort
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8 reviews
5.7/10
Wellness Area
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39 reviews
9.4/10
Location
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87 reviews
8.4/10
Room
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98 reviews
9.2/10
Service
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50 reviews
7.9/10
Cleanliness
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32 reviews
8.5/10
Breakfast
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11 reviews
6.2/10
Value
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22 reviews
9.6/10
Location
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32 reviews
8.2/10
Room
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36 reviews
9.4/10
Service
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17 reviews
8.6/10
Breakfast
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12 reviews
8.6/10
Cleanliness
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5 reviews
6.4/10
Comfort
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15 reviews
9.6/10
Location
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19 reviews
8/10
Room
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25 reviews
9.3/10
Service
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17 reviews
8.4/10
Cleanliness
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10 reviews
8.9/10
Breakfast
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9 reviews
9.1/10
Food
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Frequently asked questions
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Customer review rating (ALL Rating)
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