Mercure Bangkok Makkasan 4 stars

Customer review rating (ALL Rating) 4.3/5 511 reviews

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Description

Hotel extras

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Our accommodation(s)

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Hotel location

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.75129, 100.55734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE STATION

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  511 reviews

TripAdvisor Rating  4.5/5  1,537 reviews

Certificate of excellence 2024

The most disappointing stay in Bangkok ever

TripAdvisor rating 2.0/5

papakyoto Solo travel - TripAdvisor review

Stayed in this hotel twice this month during my transits in BKK. I chose this hotel because I thought it was next to the Airport Rail Link at Makkasan Station, but I was terribly disappointed to find out that it is actually quite a long 15minutes walk to the hotel and there are no pavements - you have to walk on the actual road with vehicles zipping past you. Very difficult if you have luggage. During my 2nd stay, I called the hotel for their Tuk Tuk pick up service from the MRT instead, and the Tuk Tuk took 45minutes to arrive. The hotel can only apologise and blame it on bad traffic, so seriously this location is one of the worst locations for a hotel I would not advise anyone to stay here if you need a fast connection to the airport. It actually slows you down. As a Gold member, during my first stay their system is not updated and so when I redeemed my free drink they said I cannot have a cocktail because my status is silver, and I said I’m Gold and instead of believing me the staff said she has to go to the reception to check. Why would I lie?! The first stay I was on 20/F and the room had no shampoo or soap, everything was empty. Looks like this hotel is really trying to cut costs so it’s not classy at all. 2nd stay I was on 21/F and it was better there was finally body wash, shower and conditioner provided this time. In summary, there are better hotels in Bangkok and this hotel is in a bad location and they treat Accor members cheaply so. I think you are better off in other hotels.

Adventure to Bangkok

TripAdvisor rating 5.0/5

GrandTour04909461335 TripAdvisor review

First time I stay in Mercure hotel Makkasan Bangkok, very nice place, everyone staff welcome and humble, espesiialy Boy, his nice guy, he telling me so many exotic place in Bangkok, and Mercure Bangkok Makkasan menu breakfast so delicious....love.... love

Good and practical airport hotel

TripAdvisor rating 4.0/5

franzdietrich2016 TripAdvisor review

A perfect hotel if you need to be in the airport early to catch a flight. There's a great shuttle bus service available. Our shuttle bus driver, Jack, drove us to the train station early in the moring and even carried our bags. Although, I'd say the lounge isn't worth while (food-wise), as there is hardly anything available. The breakfast buffet on the other hand, had a wide variety of dishes to choose from. The rooms were also very clean and the beds were comfortable.

Excellent

Customer review rating 5.0/5

Kb Solo - Confirmed reviews ALL

I booked a Superior Room but upon check in was advised that I had been upgraded to a Privilege Room but without the associated benefits of a free breakfast and access to the happy hour in the lounge bar on the 10th floor, which is perfectly understandable. I was able to upgrade to a suite on the top floor for a very reasonable additional charge. This came with a free breakfast and access to the happy hour. The suite was very nice with all the expected facilities.

Dear Keith B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Ns Couples - Confirmed reviews ALL

Friendly staff - but need to work more on Break fast

Dear Nadir S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 496 reviews 6.1/10 Location
  • 592 reviews 7.8/10 Room
  • 584 reviews 7.7/10 Service
  • 14 reviews 8.3/10 WiFi
  • 274 reviews 8.2/10 Cleanliness
  • 247 reviews 7.8/10 Comfort
  • 212 reviews 7.8/10 Breakfast

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