Grand Mercure Bangkok Atrium 5 stars

TripAdvisor rating 4.5/5 3,263 reviews

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  3,263 reviews

Certificate of excellence 2023

Great location, breakfast and service but rooms are tired

TripAdvisor rating 4.0/5

Chris G TripAdvisor review

Hotel is in a good location, close to the sky train from the airport and also to the Blue line which makes getting around easy. The service was great and all staff very friendly. The lobby and restaurant look great, however the corridors and rooms are dated and do need a refurbishment. The breakfast was lovely with plenty of variety. Overall I would recommend as a base for Bangkok

Dear chrisgB490QP, Warm Welcome from Grand Mercure Bangkok Atrium! Thank you for your patronage, we’re truly thrilled to receive a high rate from you and it’s much appreciated. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager

Good service, comfortable large room, amazing selection at breakfast buffet

TripAdvisor rating 5.0/5

jemikiwi Couples - TripAdvisor review

We had a great two night stay at the Grand Mercure Bangkok Atrium hotel. Staff were very friendly and efficient upon our arrival at the hotel and had upgraded us to a bigger room which was an unexpected surprise. The room was very spacious with a large bed and bathroom, as well as a lounge area. We had good views across the city being on the tenth floor The pool area is a lovely relaxing space at the hotel with plenty of shade and sun loungers and an interesting pool with shallow and deep areas and lovely trees. We enjoyed the breakfast buffet which has a lot of choice, as well as the hotel bar in the evening We also tried the Benihana Teppanyaki Grill on the 4th floor one evening which was delicious and an experience we highly recommend. Thank you to all the staff who made our stay so welcoming.

Dear Jemikiwi , Greetings from Grand Mercure Bangkok Atrium! My team and I are extremely pleased to learn that you had a great time with us. Thank you for your loyalty and patronage. I will certainly share your positive comments to our team and assured that they’ll feel thrilled and delighted. Our hotel aims to provide a truly unique experience, and we’re glad that we were able to meet your expectations. We look forward of welcoming you back again in our hotel in the nearest future. Best regards, Supattra C. Guest Experience Manager

Not worth

TripAdvisor rating 3.0/5

HarshK424 Families - TripAdvisor review

Not to be tagged as 4* property. Staff is always escaping from work. Found a lizard in the room. Even after 1 month prior booking we got rooms on separate floors. Better to stay in Sukhumvut as taking taxi from this place is always a challenge. Food was average and limited. Escalators are old agged

Dear HarshK424 , Thank you for staying at Grand Mercure Bangkok Atrium! Your continued support means a lot to us as well as your detailed review. We are sorry to hear that the our service was not to your liking this time. We have shared your valuable comments with our team who continuously refreshes our standard. Your comprehensive feedback is highly appreciated as it will help us to improve the quality and standard that you have earlier experienced at our hotels. We wish to have the opportunity to welcome you back again. Best Regards, Supattra C. Guest Experience Manager

Central and good value

TripAdvisor rating 4.0/5

MarkJ4188 Solo travel - TripAdvisor review

A very nice, large hotel in central Bangkok. Decent breakfast, good a la carts choice of food (western and Thai), small rooftop swimming pool with bar, friendly service as you’d expect. Large rooms with comfortable beds and pillows. Good value.

Dear MarkJ4188, Warm greetings and thank you for having chosen The Grand Mercure Bangkok Atrium as the hotel of choice for your recent stay. I appreciate you taking the time to provide us with your valuable feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from you. We very much appreciate your endorsement and hope to see you back again soon. Kind Regards, Supattra C. Guest Experience Manager

A hotel with great hospitality in Bangkok

TripAdvisor rating 5.0/5

rishithr2021 TripAdvisor review

I usually don't put a review but Grand Mercure Bangkok Atrium's hospitality is forcing me put one for them, hahaha! It truly is a great hotel. Every staff member at the hotel is very polite. The check-in and check-out process is smooth. The breakfast spread is the great and if you are an Indian, it's a heaven for you. The room size and the interior is good. Cleanliness is 10/10. And the best part for me, I had lost my AirPods at the hotel. The staff took half a day and found me my AirPods. This was one of the best thing that happened. I would highly recommend this hotel to everyone. And if anything goes wrong, kindly overlook the same.

Dear Rishithe2021, Greetings from Grand Mercure Bangkok Atrium! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you had a wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Supattra C. Guest Experience Manager

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