Grand Mercure Bangkok Atrium 5 stars

Customer review rating (ALL Rating) 4.3/5 2,685 reviews

Grand Mercure Bangkok Atrium - Image 1
Grand Mercure Bangkok Atrium - Image 2
Grand Mercure Bangkok Atrium - Image 3
Grand Mercure Bangkok Atrium - Image 4

Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,685 reviews

Customer review rating 1.0/5

Sarah N. Couples - Confirmed reviews ALL

Switch wasn’t working, shower wasn’t working, shower door wasn’t closing, receptionist refused to give me water.

Customer review rating 5.0/5

Chris W. Couples - Confirmed reviews ALL

100% perfect.

Dear Mr. Chris W., Thank you for your perfect score and kind feedback. We are truly delighted to hear that you enjoyed your stay, especially the room, our team’s service, and the food. Your thoughtful words will be shared with the team and will serve as a wonderful source of encouragement as we continue creating memorable experiences for our guests. We look forward to welcoming you back soon. Warmest regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 4.5/5

Paul B. Friends - Confirmed reviews ALL

06-Feb to 09-Feb Short stay for sightseeing around Bangkok area. I wouldn't say the best location for walking out at night to get food and entertainment but suited for main.purpose and :May" from who should use around on some private tours was excellent.

Dear Mr. Paul B., Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your stay and found our team friendly and helpful. It’s wonderful to know that May provided excellent assistance with your private tours—your kind words will be shared with her and the team as a great encouragement. It was truly our pleasure to serve you, and we look forward to welcoming you back on your future visits to Bangkok. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 5.0/5

Jimmy W. Friends - Confirmed reviews ALL

We’ve had a wonderful time on our trip, especially because the staff were so prompt in helping us out. We didn’t stay in the room much or use all the facilities, but we still felt so well taken care of! We also celebrated my friend’s birthday, and we even got the decorations and cake ready! For the price, the room was big and clean, and the amenities were all set up nicely. I was also upgraded to a gold member, even though the room size was the same. But I absolutely loved the bathroom! I’m definitely planning to come back to Grand Mercure on our next trip!

Dear Mr. Jimmy W. Thank you so much for sharing such a heartfelt review. We are truly delighted to hear that you and your friends had a wonderful stay with us and felt well looked after by our team. It’s especially lovely to know that we could make your friend’s birthday celebration special with the decorations and cake — moments like these are what make our work so rewarding. We’re thrilled that you enjoyed the room, amenities, and bathroom, as well as the Gold membership upgrade. Your kind words mean a lot to us and serve as great motivation for our team to continue providing thoughtful, attentive service for every guest. We look forward to welcoming you back to Grand Mercure on your next trip and creating another memorable experience for you. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 3.0/5

Peter E. Couples - Confirmed reviews ALL

First impressions were brilliant and the concierge and reception staff were excellent. The room however was very tired and in need of a refurb. The local traffic in that area is also very heavy and so any taxi/bus rides take a long time.

Dear Mr. Peter E. Thank you for sharing your feedback. We are delighted to hear that your first impressions were positive and that our concierge and reception team provided excellent service. We also appreciate your comments regarding the room, WiFi, and cleanliness. Please rest assured that your feedback will be shared with our team as we continue planning future refurbishments and improvements to our services. Regarding transportation, we operate a complimentary shuttle service to the nearest train station and popular nearby shopping areas, which can help make getting around the city more convenient despite traffic conditions. Thank you again for taking the time to share your experience. Best regards, Patcharaporn Crutmuang Guest Experience Manager

Other web-users rate our hotel

  • 1,180 reviews 7.4/10 Location
  • 2,082 reviews 7.2/10 Room
  • 2,611 reviews 8.5/10 Service
  • 32 reviews 8.2/10 WiFi
  • 840 reviews 6.7/10 Cleanliness
  • 819 reviews 7.8/10 Breakfast
  • 5 reviews 10/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok