Grand Mercure Bangkok Atrium 5 stars

Customer review rating (ALL Rating) 4.3/5 2,529 reviews

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1880 New Phetchaburi Road, Bangkapi, Huay Kwang, 10310 BANGKOK, Thailand

Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Telephone
Fax +66 2 718 2011

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,529 reviews

TripAdvisor Rating  4.3/5  3,629 reviews

Certificate of excellence 2025

Excellent service

TripAdvisor rating 5.0/5

Rashida M TripAdvisor review

We had a 14day stay at the hotel and had an amazing experience especially the service from Toon, Eye, Nook and May. They had the most amazing smiles as they serve, very good knowledge of the meal options available, always helpful with choosing the meals and ensuring we had the best. They actually went out of their way to ensure we had a good experience, service with a smile at its best. They made the stay feel like home away from home. Would definitely recommend and come back again. Regards Rashida and Joan

Customer review rating 5.0/5

Perry N. C. Couples - Confirmed reviews ALL

Wonderful hospitality experience! Everyone was so kind to us.

Dear Mr. Perry N. C. Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that your stay with us was so enjoyable and that our team could make it special for you. A special thanks for mentioning Khun Ponsin Artitaya, Khun Mhun Naruporn Thongsri, Khun Onanong Kamwilas, and Khun Melisa Wareecharoen. They will be truly delighted to know their efforts made such a positive impact on your experience. Your loyalty as a Diamond member of the ALL Accor loyalty program means a lot to us, and your kind words inspire the entire team to keep delivering exceptional service. Warm regards, Patcharaporn Crutmuang (Pat) Guest Experience Manager

Customer review rating 2.5/5

David E. Business - Confirmed reviews ALL

Below average.

Customer review rating 5.0/5

Neel D. Families - Confirmed reviews ALL

The location is excellent which made travelling very easy. The service throughout my stay was impressive, and I truly appreciate the warm and helpful attitude of the staff. Everyone was polite, attentive, and always ready to assist. A special thank-you for the beautiful birthday room decoration and cake—it was a lovely surprise. However, I would like to share some feedback regarding the food. While everything else exceeded expectations, the food options—especially for Indian guests—felt limited. The menu could benefit from more variety and improved taste to better cater to Indian preferences. Overall, it was a pleasant stay, and with some improvements to the food selection, the experience would be even better. Thank you once again for the warm hospitality—I look forward to visiting again.

Customer review rating 4.5/5

Leslie A. Couples - Confirmed reviews ALL

Really impressed with this hotel. Friendly staff, good size rooms with amenities. Fantastic choice for breakfasts and positioned to give straight forward access to most sites of interest.

Dear Leslie A. Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed your stay and appreciated our friendly team, spacious rooms, and convenient location for exploring the city. We also note your ratings regarding breakfast and your arrival/check-in experience. Please rest assured that your feedback has been shared with the relevant teams to enhance the variety, quality, and availability of breakfast items, as well as to ensure a smoother and more seamless check-in process for our guests in the future. Your comments are invaluable in helping us improve, and they motivate our team to continue delivering attentive and genuine service to every guest. We look forward to welcoming you again for an even more enjoyable stay. Warm regards, Patcharaporn Crutmuang (Pat) Guest Experience Manager

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Other web-users rate our hotel

  • 1,117 reviews 7.3/10 Location
  • 1,957 reviews 7.2/10 Room
  • 2,369 reviews 8.3/10 Service
  • 29 reviews 8/10 WiFi
  • 780 reviews 7.7/10 Breakfast
  • 764 reviews 6.8/10 Cleanliness
  • 5 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.