Grand Mercure Bangkok Atrium 5 stars

Customer review rating (ALL Rating) 4.3/5 632 reviews

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Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  632 reviews

TripAdvisor Rating  4.5/5  3,398 reviews

Certificate of excellence 2023

Excellent

TripAdvisor rating 5.0/5

Roving55554420805 TripAdvisor review

We had a great time staying here. Service was soo good and friendly. And also has a nice maintenance.... It is so clean throughout the hotel.... Ploy ( guest relationship officer ) is very good , kind and also guided us for the routes. Recommend place to stay

Thanks Grand Mercure Atrium and Thanks Ploy ☺️

TripAdvisor rating 5.0/5

Srikanth M TripAdvisor review

Great place to stay. Friendly environment. Nice ambiance with great executive lounge experience. Food is so great. Ploy guest relationship officer who made our stay so good with taking caring once after checkin till check out while even in breakfast buffet and also while in the check in and check out process. Very friendly, polite and nice communication skills she have to manage foreigner’s very well. Thanks Grand mercure Atrium and staff for making out stay great and good.

Customer review rating 4.0/5

Prab Couples - Confirmed reviews ALL

Everything was fine the only thing we found missing was a nice comfortable smoking area and the ice bucket was charged after first one

Dear Prab, Thank you for reaching out to our team with feedback about your stay at the Grand Mercure Bangkok Atrium. We really delighted that you found our hotel comfortable, we are sorry to learn that your stay was not fully enjoy, our guest satisfaction is our priority concern. We will deliver your feedback to our team as we strive to meet our guest's need to enhance better stay for all guests. Thank you again for sharing your experience. We really hope we will welcome you back in the near future. Warm Regards, Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

good stay

Customer review rating 4.5/5

Michael L. Solo - Confirmed reviews ALL

warm n friendly staff

Dear Michael l., Thank you for giving us an excellent review. We're thrilled to hear that our staff's friendliness and helpfulness contributed positively to your experience; our team takes great pride in offering warm and personalized hospitality. Your feedback is important to us, and if there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for the perfect stay. Sincerely, Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

Good stay

Customer review rating 4.5/5

Nat_w Couples - Confirmed reviews ALL

stay here for one night, service is good, room is big but a little bit old, lounge have very good food and tasty, staff are nice and friendly.

Dear Nat_w, We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. We really delighted that you found our hotel comfortable, we are so glad we could win your trust and provide you with the best; and our staff were able to make your experience with us an enjoyable one. We hope to enhance this experience even further in the future Thank you for your continued support and loyalty. we hope to have the great opportunity to welcome you back here in the future! Sincerely, Patcharaporn Crutmuang, Guest Experience Manager GRAND MERCURE BANGKOK ATRIUM

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Other web-users rate our hotel

  • 728 reviews 7.3/10 Location
  • 1,185 reviews 7.5/10 Room
  • 1,247 reviews 8.2/10 Service
  • 23 reviews 9.1/10 WiFi
  • 542 reviews 7.8/10 Breakfast
  • 409 reviews 7.2/10 Cleanliness
  • 117 reviews 9.3/10 Wellness Area

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