Grand Mercure Bangkok Atrium 5 stars

Customer review rating (ALL Rating) 4.3/5 2,589 reviews

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Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,589 reviews

TripAdvisor Rating  4.3/5  3,635 reviews

Certificate of excellence 2025

Avoid

TripAdvisor rating 2.0/5

rakeDelhi TripAdvisor review

Location is on out skirts rand no nearby utility shops market or restaurants The hotel breakfast was terrible and the shower and toilet area was real small No in house dine in bar was also limited only good thing was pool and real bad towels etc and room and housekeeping

Pre flight stay

TripAdvisor rating 5.0/5

Getaway18297255878 TripAdvisor review

ขอขอบคุณการบริการที่ดีเลิศ ผมเลือกพักโรงแรมนี้เพราะว่าเมื่อตอนที่เป็นลูกเรือของกาตาร์แอร์เวย์เราเคยมาพักที่นี่และอยากรู้ความแตกต่าง หลังจากรีแบรนด์ จากอมารี เป็นอาวานี่ และตอนนี้เป็นแกรนด์เมอร์เคียว การบริการ ดีมากๆ ตั้งแต่ เริ่มต้นในการจองห้องพัก จนถึงเช็คอิน เช็คอิน เข้ามาก็เซอร์ไพรส์เลย ขอบคุณ สำหรับ pre-birthday cake and welcoming set up นะครับ ❤️ ปล* ขอบคุณรอยยิ้มสวยๆและการเช็คอินที่ warm welcome จากคุณหญิง Front Office ด้วยครับ

Amazing

TripAdvisor rating 5.0/5

Faty J TripAdvisor review

We stayed here the experience is incredible especially in the restaurant good food clean and amazing plus big thanks to Book,Nook,Eyety,Champ for the professionalism and service 🩷

Dear Valued guest, Thank you so much for your wonderful feedback. We are truly grateful for your kind words and delighted to hear that you enjoyed your stay, especially our restaurant with its clean environment and delicious food. Book, Nook, Eyety, and Champ will be thrilled to hear your compliments, and we truly appreciate you taking the time to recognize their professionalism and service. Your praise means a lot to us. Kind regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 5.0/5

Sumit B. Families - Confirmed reviews ALL

We stayed for 2 nights and we loved our stay. Centrally located, within reach to all the tourist attractions. Very good breakfast included with extensive spread from all the nearby locations. In room dining had good Indian menu as well and veg biryani was awesome. Rooms are of good size with extra large king bed and even availability of space for extra bed. Good hospitality though some expected delays to start with due to new year rush. Overall highly satisfied and well recommended.

Dear Mr. Sumit B. Thank you for taking the time to share your feedback. We truly appreciate your kind words, and it brings us great joy to know that your stay with us left a positive impression. We also note your comments regarding your arrival and check-in experience. Your feedback has been shared with our Front Office Manager to ensure we continue improving the check-in process and provide a smoother, more welcoming experience for our guests. Our team is motivated by your support and will continue striving to provide memorable experiences for every guest. We look forward to welcoming you back and making your next stay just as enjoyable. Kind regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 2.5/5

Akshay P. Families - Confirmed reviews ALL

The bell desk sraff was roud. I had to wait nearly 30 minutes in my room for my luggage to be picked up. When i called the desk, the lady who answered was very roud and simply told me tobwait, saying there was a long queue. This is very disappointing experience.

Dear Mr. Akshay P., Thank you for taking the time to share your feedback. We sincerely apologize for the experience you encountered with our bell desk team. This falls short of the service standards we uphold, and your comments have been escalated to our front office management for immediate review and corrective action. Please be assured that professionalism and respectful communication are being reinforced with the team to prevent a recurrence. We appreciate you bringing this matter to our attention. Warmest regards, Patcharaporn Crutmuang Guest Experience Manager

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Other web-users rate our hotel

  • 1,128 reviews 7.4/10 Location
  • 1,994 reviews 7.2/10 Room
  • 2,431 reviews 8.2/10 Service
  • 31 reviews 7.9/10 WiFi
  • 798 reviews 6.9/10 Cleanliness
  • 785 reviews 7.5/10 Breakfast
  • 5 reviews 10/10 Sustainability

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