Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, GB
Telephone: +441892628298
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 913 reviews

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

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Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover. We are accepting Christmas Dining & Party bookings! Get in touch to learn more.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Fraser Johnston, Hotel Manager

Hotel extras

8 fully-equipped meeting rooms for up to 130 guests
18th Century Georgian oast house with original features
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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1 night | 1 adult

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Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

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1 night | 1 adult

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Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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1 night | 1 adult

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Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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1 night | 1 adult

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 913 reviews

TripAdvisor Rating 3.6/5 1,768 reviews

Everyone is the best especially Tom and jasmine!

Julie R 4/12/2025 TripAdvisor review

Great location and excellent staff

Martin C. Couples - 4/8/2025 Confirmed reviews ALL

Thanks Martin glad you liked to room and my team tool such good care of you.

Jon H. Couples - 4/8/2025 Confirmed reviews ALL

Thanks Jon hope to see you soon again

Well located. Quiet setting but very good location to base from

Anonymous Families - 4/7/2025 Confirmed reviews ALL

Dear Roisin Thank you for taking the time to share your feedback following your recent stay with us. I’m delighted to hear that you found our team helpful and courteous, and that Reception were able to assist you with the dental and vanity kits you needed. Your kind words will certainly be passed on to the team. I do, however, sincerely apologise for the issues you experienced with the toilet in your room and the unpleasant smell in the corridor. Please be assured that we take such matters seriously, and I have asked our maintenance team to investigate and resolve these concerns as a priority. We value all guest feedback as it helps us improve the experience we offer, and I hope we have the opportunity to welcome you back again soon under more pleasant circumstances. Warm regards,

Well located

Mrs E. H. Families - 4/7/2025 Confirmed reviews ALL

Thanks E. hoping to see you soon again

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Web-users rating

Other web-users rate our hotel

352 reviews 8.8/10 Location
1,156 reviews 6.4/10 Room
1,238 reviews 8.9/10 Service
11 reviews 2.9/10 WiFi
509 reviews 6.4/10 Cleanliness
447 reviews 8.2/10 Breakfast
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238 reviews 4.1/10 Amenities

52 reviews 8.2/10 Location
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25 reviews 0.6/10 Pool

22 reviews 8.9/10 Location
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49 reviews 6.2/10 Cleanliness
41 reviews 8.3/10 Breakfast
19 reviews 3.9/10 Vibe
19 reviews 3.9/10 Amenities
12 reviews 0.5/10 Pool

10 reviews 9/10 Location
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24 reviews 6/10 Room
24 reviews 9.1/10 Service
11 reviews 6.2/10 Cleanliness
8 reviews 8.2/10 Breakfast
7 reviews 4.4/10 Amenities

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All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.