ibis Koeln Centrum 3 stars

Customer review rating (ALL Rating) 4.2/5 1,357 reviews

ibis Koeln Centrum - Image 1
ibis Koeln Centrum - Image 2
ibis Koeln Centrum - Image 3
ibis Koeln Centrum - Image 4

Description

Hotel extras

  • Excellent location: only 4 stops to the trade fair or the cathedral

  • Certified with the DGU GreenKey label

  • 63 parking garage spaces in a central location, entrance height 1.80 m (subject to a fee)

  • Our multilingual staff look forward to meeting you

  • Large selection of restaurants in the immediate vicinity

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 KOELN
Germany

GPS:50.929936, 6.944955

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

24-hour fresh drinks at the hotel bar. Enjoy our selection of hot and cold beverages as well as delicious food. This and more awaits you at the bar of our affordable ibis hotel in Cologne city center.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,357 reviews

Customer review rating 4.5/5

Chrisopher L. Solo - Confirmed reviews ALL

I stayed for 4 nights. When I arrived, check in was swift and easy. I requested an iron and one was provided. The room was well cleaned. I'd have liked if there was an extra set of pillows provided and perhaps tea and coffee in the room but that isn't a massive issue. There were adequate towels in the bathroom, the heating system was easy to understand and use. Unfortunately, I didn't have a device which could easily connect to the TV provided so I ended up not using the TV but that isn't much of an issue for me either. The main reason I had booked the location was that is was very easy to travel from the hotel to areas where I could shop and get food, and the location was perfect and not too expensive.

Dear Guest, Thank you for taking the time to share your experience regarding your recent stay with us. We are delighted to hear that your check-in process was smooth and that you found your room clean and well-maintained. It is wonderful to know that our location met your expectations, providing you with convenient access to shopping and dining options. We appreciate your feedback regarding the additional pillows and in-room refreshments. While we strive to accommodate various guest preferences, we currently do not provide tea and coffee facilities in the rooms. However, your suggestions will certainly be noted for consideration in the future. We also understand that not having the right device to connect to the TV can be inconvenient, and we apologize for any disruption this may have caused during your stay. Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit. Mit freundlichen Grüßen Ihr Team vom Ibis Köln Centrum

Customer review rating 4.5/5

Alice M. Families - Confirmed reviews ALL

Allowed us to check in early, stored our bags when we left. Very helpful sayff

Dear Alice M., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated the cleanliness of our rooms and the assistance provided by our staff. Your kind words will be shared with the team, as they strive to ensure a pleasant experience for all our guests. Mit freundlichen Grüßen Ihr Team vom Ibis Köln Centrum

Customer review rating 5.0/5

Bethany A. Friends - Confirmed reviews ALL

Had a great stay this week in Köln. We were very satisfied with the location and the room, and the staff were great.

Dear Bethany, Thank you very much for your positive feedback. We are pleased to hear that you were satisfied with the location, the room, and our service. Your praise is a great motivation for our team. Best regards, Your team from Ibis Köln Centrum

Customer review rating 5.0/5

Alexander A. B. Business - Confirmed reviews ALL

Value for money

Dear Guest, Thank you for your positive feedback regarding our location and value for money. We are pleased to know that you found these aspects of your stay satisfactory. We look forward to welcoming you back in the future. Mit freundlichen Grüßen Ihr Team vom Ibis Köln Centrum

Customer review rating 1.5/5

Christos M. Couples - Confirmed reviews ALL

well located but the room was not cleaned properly and the bed sheets 2 weeks no one changed them and we ask for it and again no one changed them but except that the service was okay

Dear Mr. M., Thank you very much for taking the time to share your experiences during your stay with us. We are sorry to hear that the cleanliness of your room and the changes of bed linen did not meet your expectations. Cleanliness is of utmost importance to us, and we regret that we could not provide the usual standard in this case. Your feedback is important to us in order to continuously improve our services. We are pleased that you were generally satisfied with the service. Best regards, Your team at Ibis Köln Centrum

Other web-users rate our hotel

  • 871 reviews 9/10 Location
  • 1,536 reviews 3.8/10 Room
  • 974 reviews 9/10 Service
  • 17 reviews 8.9/10 WiFi
  • 1,116 reviews 1.9/10 Comfort
  • 615 reviews 8.6/10 Breakfast
  • 525 reviews 5.7/10 Cleanliness
  • 262 reviews 6.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Cologne