ibis Koeln Centrum 3 stars

Customer review rating (ALL Rating) 4.2/5 1,371 reviews

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Description

Hotel extras

  • Excellent location: only 4 stops to the trade fair or the cathedral

  • Certified with the DGU GreenKey label

  • 63 parking garage spaces in a central location, entrance height 1.80 m (subject to a fee)

  • Our multilingual staff look forward to meeting you

  • Large selection of restaurants in the immediate vicinity

Our accommodation(s)

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Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 KOELN
Germany

GPS:50.929936, 6.944955

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

24-hour fresh drinks at the hotel bar. Enjoy our selection of hot and cold beverages as well as delicious food. This and more awaits you at the bar of our affordable ibis hotel in Cologne city center.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,371 reviews

Customer review rating 2.0/5

Mais K. Couples - Confirmed reviews ALL

Unfriendly service at the reception and cafe for no reason although we were very nice to them

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret to hear about your experience with our staff, as our goal is to provide warm and welcoming service to all guests. Your comments will be taken into consideration as we continually strive to improve. Mit freundlichen Grüßen Ihr Team vom Ibis Köln Centrum

Customer review rating 3.5/5

Marwan M. Business - Confirmed reviews ALL

Staff could be a bit more friendly, it would totally uplift the experience, it's not dramatic, just some training needed

Dear Marwan, Thank you very much for your feedback. We are pleased that you appreciated the location and the access to public transport. We take your comments regarding the friendliness of the staff seriously and will discuss them internally to further improve the guest experience. Best regards, Your team at Ibis Köln Centrum

Customer review rating 3.5/5

Mee F. T. Families - Confirmed reviews ALL

I got a kettle as requested

Dear Mee. Thank you very much for your feedback. We are pleased to hear that you were satisfied with our service and that we were able to provide you with a kettle. We appreciate your comments and hope to welcome you back with us soon. Sincerely, Your team at Ibis Köln Centrum

Customer review rating 3.5/5

Isabella M. Friends - Confirmed reviews ALL

great location, staff were lovely, room was clean, just the bed and bedding was not very comfortable, i woke up quite stiff and had a knot in my shoulder

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated our location and the service provided by our staff. However, we regret that the comfort of the bed did not meet your expectations. Your comments will be considered for future improvements. Mit freundlichen Grüßen Ihr Team vom Ibis Köln Centrum

Customer review rating 5.0/5

Maria G. Business - Confirmed reviews ALL

Very good. The only thing I missed was soya yogurt in the morning ;-) but had vegan milk to cover. Also, the rooms are rather small, but for 1 night business, they are just fine. No complaints at all. Just a warning in case of false expectations. Thanks

Dear Maria, Thank you very much for your positive feedback regarding your stay with us. We are pleased to hear that you were satisfied with our location, the service, and the vegan options. We acknowledge your feedback regarding the soy yogurt, even though we currently do not offer any corresponding options. We appreciate your remark and thank you for your understanding. Best regards, Your team at Ibis Köln Centrum

Other web-users rate our hotel

  • 868 reviews 9/10 Location
  • 1,542 reviews 3.8/10 Room
  • 977 reviews 9/10 Service
  • 14 reviews 8.6/10 WiFi
  • 1,128 reviews 1.9/10 Comfort
  • 605 reviews 8.7/10 Breakfast
  • 531 reviews 5.9/10 Cleanliness
  • 257 reviews 6.1/10 Value

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