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ibis Koeln Centrum Hotel 2 stars

Customer review rating 4.2/5 4,033 reviews

ALLSAFE approved hotel

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Room 1

ibis Koeln Centrum
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+ 17 Services

Hotel extras

  • ALL-SAFE certified hotel

  • 208 non-smoking rooms, newly renovated in 2018

  • 63 underground parking spaces in a central location (charges apply)

  • Our multilingual staff look forward to welcoming you

  • Wide range of restaurants in the immediate vicinity

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 koeln
germany

Tel: +4922120960

Fax: (+49)221/2096199

Check-in from 15h00

Check out up to 12h00

  • U16 - U18 :  U16 - U18 BARBAROSSAPLATZ

  • By plane

    DUESSELDORF At 50km / 31.25 miles

  • By plane

    FRANKFURT RHEIN MAIN At 173km / 107.5 miles

  • By plane

    KOELN BONN AIRPORT At 15km / 9.32 miles

  • By car

    KLETTENBERG At 4km / 2 miles

  • By car

    KÖLN ZENTRUM At 2.5km / 1.56 miles

  • By car

    LOEWENICHIWEIDEN At 8km / 5 miles

  • By train

    COLOGNE/KOELN At 3.5km / 2.17 miles

  • By train

    KÖLN BAHNOF At 3.5km / 2.19 miles

GPS :50.929936, 6.944955

Hotel services

BAR Non contractual photo

24 h fresh drinks - Enjoy our selection of refreshing hot and cold drinks, tasty food, panini to-go & live sports on Sky. This and more await you at our ibis budget hotel in the center of Cologne.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast Currently unavailable
    • Children Additional charge
    • Buffet Additional charge
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 208 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 208 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • Italian
    • German
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • underground carpark Additional charge
    • On site
    • 63 parking spaces
    • Public
    • Parking opened 24/7

Our accommodation(s)

All of our non-smoking and air-conditioned rooms offer free WIFI, a flat-screen TV with many Sky channels, a desk and our comfortable Sweet Bed by ibis beds for relaxing days and restful nights.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 37

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Koeln Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,033 reviews

TripAdvisor Rating 3.5/5

1,554 reviews

convenient and comfortable hotel

Customer review rating 4.0/5

Nigel M. Business - 01/10/2021 Confirmed reviews ALL

Stay here regularly, and only change was a reduced breakfast offering with no muesli or waffles

Dear Nigel M., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please excuse the inconvenience regarding the breakfast offer. Our breakfast buffet will be fully offered again shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Good stay

Customer review rating 3.5/5

Yuval A. Solo - 19/09/2021 Confirmed reviews ALL

Exept for the fact that my room in ibis koln was not cleaned my entire stay, everything else was good and comfortble.

Dear Yuval A., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, THomas Keilbar General Manager

Great location in the center of Cologne

Customer review rating 5.0/5

Gabi Business - 15/09/2021 Confirmed reviews ALL

As always a pleasure to work with the IBIS group. Reservations went smoothly, clean rooms, good breakfast. Nice restaurants nearby.

Dear N., dear Gabi We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

well located

Customer review rating 3.5/5

Peter N. Friends - 11/09/2021 Confirmed reviews ALL

Beds were good and very helpful assistance from staff.

Dear Peter N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Great value

Customer review rating 4.5/5

Pete Couples - 04/09/2021 Confirmed reviews ALL

I enjoyed my stay at this hotel. Great value and easy walking distance to tourist attractions

Dear Peter C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager
Customer review rating 3.0/5

Anonymous Solo - 30/08/2021 Confirmed reviews ALL

Not very friendly welcome (check-out went better) and noise coming from other room via the ventilation system. The breakfast was also messy and very limited choice of food

Dear Aurelien M., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Great location, good price!

TripAdvisor rating 5.0/5

HolmdelTourist 12/08/2021 TripAdvisor review

Excellent location (close to downtown/dome/train station) for a decent price. The optional breakfast is worth the money. The staff's English could be better! The bar could be better (no snacks/casual food.) All around good experience!

Very well located

Customer review rating 4.5/5

Dan C. Families - 09/08/2021 Confirmed reviews ALL

If location and a good breakfast are your main selection criteria, Ibis Koeln Centrum is an excellent choice!

Dear DAN C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Excellent stay

Customer review rating 5.0/5

Josh W. Couples - 14/10/2020 Confirmed reviews ALL

Social Distancing everywhere and Hand sanitiser all around the hotel and in every lift. Good location 10min walk from city centre. Tube stop outside entrance. Staff excellent in arranging us a last minute taxi to airport. Happy to return next year.

Dear Josh W., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Central location

Customer review rating 3.5/5

Anonymous Friends - 21/09/2020 Confirmed reviews ALL

It was overall satisfying, as I expected. I did miss a safe in the room.

Dear Koen J., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Not perfect but ok

Customer review rating 2.5/5

Sumeet Couples - 18/03/2020 Confirmed reviews ALL

I have only problem with Room Service people. I was 6 times there and check out time is 12 but i don’t know why they knocked at 10 and trying to open the door. This was annoying.

Dear Sumeet K., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Ok but could do better

Customer review rating 3.5/5

Perry S. Families - 09/03/2020 Confirmed reviews ALL

Rooms far too small. Breakfast excellent but all other food limited and not very good.

Dear Perry S., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Great service, clean, comfortable modern rooms

Customer review rating 5.0/5

Dl Business - 05/03/2020 Confirmed reviews ALL

Reception manager could not have been more welcoming and efficient, excellent service. My room was clean, comfortable, modern. All great value and well run.

Dear David L., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Uneventful

Customer review rating 4.5/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Feels like home - Tony at front desk is very welcoming!

Dear Lester C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

15 Minutes Satisfaction Guaranteed

Customer review rating 5.0/5

Sandra N. Business - 19/02/2020 Confirmed reviews ALL

This was not just a flyer in the room. I did a LOT of walking and developed a blister under my foot. As a foreigner I didn't know where to find help. The staff quickly and efficiently assisted me within seconds to find a treatment. This went way above my expectations. Other thank that, the vibe was great and the faces were friendly :) THANK YOU!

Dear Sandra N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. I am very pleased that my employees were able to help you to your satisfaction. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Not good

Customer review rating 1.5/5

R Business - 17/02/2020 Confirmed reviews ALL

Constant noise from air system. I was charged 4 euros (city tax) at the hotel, 4 euros more than what was agreed on reservation . Reservation clearly said "total amount to pay", but I had to pay 4 euros more. I felt robed.

Dear Mr. A., Thank you very much for taking the time to write to us after your stay at the ibis Koeln Centrum. We regret that the services provided did not meet your expectations. We apologize for the volume of the ventilation system. We will ask our technician to look for the cause. On our reservation confirmations we refer to the cultural tax that the hotels for the city of Cologne have to collect from the guests. We apologize that this cannot be clearly identified. Guests who have to stay overnight for professional reasons can have this tax refunded by a confirmation from the employer at the City of Cologne. Please excuse the unpleasant stay in our house. Thomas Keilbar Hotel manager

Great place to stay for a visit to the Christmas markets Cologne

TripAdvisor rating 4.0/5

Karen R Friends getaway - 12/12/2019 TripAdvisor review

We had a very comfortable 5 night stay at this hotel. The room was clean and although the bathroom was very small, it was more than adequate. The staff were very friendly and helpful and the breakfasts were delicious. Only 4 stops on the tram to the Cathedral. Would definitely stay here again, we had a great time.

Dear Karen R., Thank you very much for your rating and comments on this portal. We look forward to welcoming you again. Your ibis Team Köln Centrum

Short stay!

TripAdvisor rating 4.0/5

puneetchellaram Couples - 03/12/2019 TripAdvisor review

We stayed here for a night only. We had booked a train journey from Amsterdam to Cologne and had our train cancelled. As a result, we had been travelling for 6 hours and were left with only a few hours to spend in Cologne. The staff who helped us with the check in was really professional, kind and extremely helpful. He suggested the places we should visit, places to eat and drink and even marked these for us on a map, so that we could save time and make the most of stay. I only wish I could recall his name to give him all the due credit for being helpful.

Dear puneetchellaram, thank you so much for this great review. We are happy to hear that we could help you making the best of the situation. In general the entire staff gets to read all the reviews so probably the colleague who took care of you will read it and be happy to hear that he could help. Probably you did not make it to see all the beautiful and interesting sites Cologne has to offer so we would be happy to welcome you again here! Best regards and wishes for Christmas, your team from ibis Köln Centrum

Very good option in koln

TripAdvisor rating 5.0/5

FrancescoBergamo396 Solo travel - 10/07/2019 TripAdvisor review

Very nice hotel , nice area close to Barbarossa platz, and breakfast was very good , many choice for all kind of breakfast ! Pity only because all hotels included this in koln are more expansive compared many other town in Germany

Dear Francesco B., thank you very much for your great rating and the positive feedback. We will gladly share this with our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

Fair value, all you need

TripAdvisor rating 4.0/5

Pavlosgol Family - 05/07/2019 TripAdvisor review

All you need from a hotel Ibis having in mind the money it costs and the services you get. great location, very near the city center, plenty of trams / underground outside hotel, ask for a high floor to enjoy Koln skyline.

Dear Guide 183570......, thank you very much for your good rating and the positive feedback. We will gladly share this with our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

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