ibis Koeln Centrum Hotel 2 stars

Customer review rating (ALL Rating) 4.2/5 4,222 reviews

ALLSAFE approved hotel

Information message

ibis Koeln Centrum
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+ 17 Services

Hotel extras

  • ALL-SAFE certified hotel

  • 208 non-smoking rooms, newly renovated in 2018

  • 63 underground parking spaces in a central location (charges apply)

  • Our multilingual staff look forward to welcoming you

  • Wide range of restaurants in the immediate vicinity

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Koeln Centrum

Neue Weyerstrasse 4
50676 koeln
germany

Fax: (+49)221/2096199

Check-in from 15h00

Check out up to 12h00

  • U16 - U18:  U16 - U18 BARBAROSSAPLATZ

  • By plane

    DUESSELDORF At 50km / 31.25 miles

  • By plane

    FRANKFURT RHEIN MAIN At 173km / 107.5 miles

  • By plane

    KOELN BONN AIRPORT At 15km / 9.32 miles

  • By car

    KLETTENBERG At 4km / 2 miles

  • By car

    KÖLN ZENTRUM At 2.5km / 1.56 miles

  • By car

    LOEWENICHIWEIDEN At 8km / 5 miles

  • By train

    COLOGNE/KOELN At 3.5km / 2.17 miles

  • By train

    KÖLN BAHNOF At 3.5km / 2.19 miles

GPS:50.929936, 6.944955

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR Non contractual photo

24 h fresh drinks - Enjoy our selection of refreshing hot and cold drinks, tasty food, panini to-go & live sports on Sky. This and more await you at our ibis budget hotel in the center of Cologne.

Our accommodation(s)

All of our non-smoking and air-conditioned rooms offer free WIFI, a flat-screen TV with many Sky channels, a desk and our comfortable Sweet Bed by ibis beds for relaxing days and restful nights.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 37

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Koeln Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,222 reviews

TripAdvisor Rating 3.5/5

1,560 reviews

Consistent service in very difficult times

Customer review rating 4.5/5

Anon Friends - 11/12/2021 Confirmed reviews ALL

As always everything was done to give us all a great stay. We were so impressed with housekeeping, and the standard of welcome from staff. I was impressed with the way that the hotel managed the bar seating in a subtle but entirely proper way.

Dear Maire Bolger, We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Well located as well as good room

Customer review rating 4.5/5

Van A. N. Solo - 04/12/2021 Confirmed reviews ALL

Personal was really friendly and competent. Also the Elevator was great and it wasn't hard to find my room. Having almost everything necessary in the room was really good. The only things it would be nice is having a wardrobe for my clothes as well as having a bigger bathroom for that price.

Dear Vanan N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

good stay

Customer review rating 5.0/5

Rafa Business - 01/12/2021 Confirmed reviews ALL

perfect

Sehr geehrter Herr R., wir danken Ihnen vielmals für Ihre gute Bewertung zu Ihrem Aufenthalt im ibis Koeln Centrum. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Thomas Keilbar Hoteldirektor

Good location, super friendly staff

Customer review rating 3.0/5

Stanley B. Business - 26/11/2021 Confirmed reviews ALL

Basic but comfortable and staff very nice. Easy walk to Neumarket, Rudolfplatz and 2mins from the trains/trams. I can't find any fault for the price

Dear Stanley B., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Good stay

Customer review rating 4.0/5

Georges Business - 26/11/2021 Confirmed reviews ALL

Overall the experience I had in this hotel fully corresponded to the price I paid for the whole week. Nothing extravagant and fancy, just the basic needs. Even though the bathroom was minuscule, I was more than satisfied with the hygiene of the room. I would recommend this hotel if you're planning a longer business trip in Cologne and don't want to pay too much for a hotel room.

Dear Georges C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

blood stain on bed sheet !

Customer review rating 0.5/5

Patrick S. Business - 24/11/2021 Confirmed reviews ALL

Found blood stains from previous guest on bed sheets , only noticed it the next morning, notified reception upon check out (1 night stay) and only got a small “sorry” as answer…

Dear Patrick S., I read your lines with horror. We sincerely apologize. I'm really sorry you didn't notice right away. Please give us the opportunity to at least reimburse you for the accommodation costs. I will correct that my employees did not react correctly. At Ibis, we strive to deliver a first class service experience to every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate steps to resolve the issue and prevent it from occurring in the future. If you send me your bank details personally, I can arrange a transfer back or you will receive a point credit on your Accor account We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Extremely small bathroom , good beds, underground parking

Customer review rating 2.5/5

Mx010 Friends - 22/11/2021 Confirmed reviews ALL

Friendly and helpful staff, small but clean room and good beds and easily accessible parking underground. Of all hotel rooms I've visited in my life the bathroom in this room was probably the smallest ever. I could not even decently turn around next to the toilet seat. The breakfast was not expensive but nevertheless it was relatively poor , particularly the meat/cheese/egg selection was of a low quality standard. The coffee was good and the staff was helpful. Our experience for a 1-night stay was therefore okay-ish but I would never stay here for more than 1 night, even though I am normally an Ibis-fan.

Dear Marnix K., thank you for your rating and comments on your stay in our hotel. We very much regret that you did not feel 100% comfortable in our hotel. Due to the construction, the rooms including the bathrooms at the ibis Hotel Köln Centrum are slightly smaller than an ibis standard room at 13.4 m². We will revise our breakfast buffet in order to guarantee the usual quality again. Nevertheless, we hope that you were satisfied with our hospitality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Well Located

Customer review rating 4.5/5

Mohammed A. Business - 22/11/2021 Confirmed reviews ALL

I prefer to stay in Ibis Koeln centrum, as it always easy to reach from anywhere! Just 4 stops from central main station, 15 minutes walking to shopping center I always recommend my friends to stay in

Dear Mohammed A., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Well located

TripAdvisor rating 5.0/5

md-ahmed2 Business - 22/11/2021 TripAdvisor review

My preferred hotel in Koeln as it's just 4 stops from central train station and 15 minutes walks away from shopping center! I always recommend this hotel to my friends, as it's in quite place and friendly staff! Rooms isn't big, but enough for a pleasant stay!

Hello md-ahmed2, thank you for your good rating and your positive comments on this portal. Thank you very much for your recommendation. We hope to see you again soon. Your ibis Cologne Centrum team

Hassle free stay

Customer review rating 4.0/5

Emma Couples - 15/11/2021 Confirmed reviews ALL

Friendly and efficient staff, satisfactory breakfast, great location for our needs

Dear Ema T., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please excuse my employees for not saying an appropriate farewell. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Quiet and Comfortable

Customer review rating 4.5/5

N.hal Solo - 14/11/2021 Confirmed reviews ALL

Staff friendly and helpful. I didn't drink at the bar but as there was a local event on, many people were there, quite intoxicated and loud, and I could tell this may have been difficult for the staff to control with the amount of people coming in and out to adhere to local restrictions so they did a good job. The loudness did not extend upstairs to the room however, as it was very quiet, and I slept well. Good temperature, and bed very comfortable. Bathroom cleaned daily. The location was right near a main transport interchange, so very easy to get to.

Dear Nathan H., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Well located and good stay

Customer review rating 4.5/5

Anonymous Solo - 13/11/2021 Confirmed reviews ALL

Pleasant atmosphere and good service

Dear Klaus C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - 09/11/2021 Confirmed reviews ALL

Good clean room. Not much room for clothes etc. Good location

Dear Mira J., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

AS EXPECTED

Customer review rating 4.0/5

Carles M. Business - 29/10/2021 Confirmed reviews ALL

Is an IBIS, rooms are always too smalls, but staff, isolation, quality of rooms are excelent. Breakfast is much better that expected

Dear Carlos M.-Silva, We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Good location

Customer review rating 4.0/5

Frederic D. Business - 28/10/2021 Confirmed reviews ALL

It's value for money. Though the room is small it is well designed and perfect for one or 2 nights. 5 minute walk to underground. friendly staff

Dear Frederic D., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Very basic

Customer review rating 2.0/5

Anonymous Couples - 24/10/2021 Confirmed reviews ALL

Misleading information about price when booking. It clearly says taxes and fees are included, yet we were charged another tax on spot. Why are you not capable to show the correct and final price a guest will be paying? Why do you hide those fees and why do you confuse customers?

Easy overnight stay for business

Customer review rating 4.0/5

Andrew C. Business - 20/10/2021 Confirmed reviews ALL

Hotel easy to find, nice location, great for business trips

Dear Andrew C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

everything as expected

Customer review rating 4.5/5

Russell C. Solo - 20/10/2021 Confirmed reviews ALL

Good, as I expected a typical Ibis offering, staff friendly and helpful, no problems

Dear Russell C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Great location, good price!

TripAdvisor rating 5.0/5

HolmdelTourist 12/08/2021 TripAdvisor review

Excellent location (close to downtown/dome/train station) for a decent price. The optional breakfast is worth the money. The staff's English could be better! The bar could be better (no snacks/casual food.) All around good experience!

Great place to stay for a visit to the Christmas markets Cologne

TripAdvisor rating 4.0/5

Karen R Friends getaway - 12/12/2019 TripAdvisor review

We had a very comfortable 5 night stay at this hotel. The room was clean and although the bathroom was very small, it was more than adequate. The staff were very friendly and helpful and the breakfasts were delicious. Only 4 stops on the tram to the Cathedral. Would definitely stay here again, we had a great time.

Dear Karen R., Thank you very much for your rating and comments on this portal. We look forward to welcoming you again. Your ibis Team Köln Centrum

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