Mr W., Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed the comfort of our beds and our breakfast. We are also pleased that you found our hotel easily accessible within Paris-Charles de Gaulle Airport, making your journey more convenient. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you again on your next trip! Kind regards, Luna - Community Manager in Training

Mr F., Thank you for sharing your feedback! We are delighted that you appreciated our convenient location, especially when catching an early flight from Paris-Charles de Gaulle Airport. We are pleased to have made your pre-flight stay easier and hope to have the pleasure of welcoming you again on your next trip through Paris. Kind regards, Luna - Community Manager in Training

Mr K., Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed a comfortable stay and that our team's friendliness, courtesy and quality of service made such a positive impression. Your kind words about our reception staff and the welcoming atmosphere are especially appreciated. We will be sure to share your compliments with the entire team, who will be very happy to know their efforts contributed to your experience. We look forward to welcoming you again at ibis Styles Paris CDG Airport! Kind regards, Luna - Community Manager in Training

Dear Simmons, Thank you for sharing your feedback! We are pleased to hear that you found our hotel a convenient place to stay before your flight, thanks to its proximity to the airport and the CDGVAL shuttle train. We hope you had a comfortable and restful stay and would be delighted to welcome you again on your next trip through Paris. Kind regards, Luna - Community Manager in Training

Dear M., Thank you for taking the time to share such detailed feedback following your stay at ibis Styles Paris CDG Airport. We are truly sorry to learn about the many inconveniences you and your family experienced. Please accept our sincere apologies for these maintenance issues and the discomfort they caused. Your comments have been shared with our technical, housekeeping and breakfast teams so that the issues raised can be reviewed and addressed. We understand your disappointment and sincerely regret that we did not provide the comfortable family stay you were expecting. We hope you may give us another opportunity to offer you a much better experience. Kind regards, Luna - Community Manager in Training

Dear W., Thank you for your kind feedback following your stay at ibis Styles Paris CDG Airport. We are delighted that you appreciated our convenient location and the comfort of your stay. We hope to have the pleasure of welcoming you again on your next visit to Paris CDG! Kind regards, Luna - Community Manager in Training

Mr M., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris CDG Airport. We are truly sorry to learn that your experience did not meet your expectations.Your comments have been taken seriously and will be shared with our housekeeping, maintenance, and breakfast teams so that these concerns can be reviewed and addressed. We are committed to providing our guests with a clean, comfortable environment and a satisfying breakfast experience. We regret that we fell short of your expectations and hope you may give us another opportunity to offer you a much better stay in the future. Kind regards, Luna - Community Manager in Training

Mr R., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris CDG Airport. We are delighted that you enjoyed the cleanliness and comfort of our hotel, our breakfast, and the friendliness of our team. We hope to have the pleasure of welcoming you back to our hotel soon! Kind regards, Luna - Community Manager in Training

Mr C., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris CDG Airport. We are sincerely sorry to learn that your experience was so disappointing. Your comments will be shared with the relevant teams so that these concerns can be reviewed and addressed. Regarding the in-room amenities, our Comfort Rooms, introduced in 2026, are available for a small supplement and include a kettle, tea and coffee, along with additional amenities. However, we understand that the overall comfort and functionality of your room are essential, regardless of the room category. We deeply regret that we did not provide the quality of experience you expected and deserved. Thank you for bringing these issues to our attention, and please accept our sincere apologies for the inconvenience caused to you and your family. Kind regards, Luna - Community Manager in Training

Madame F., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris CDG Airport. We are truly sorry that your experience was so disappointing. We regret that this did not allow you to enjoy a comfortable stay. Sustainability should never come at the expense of our guests' comfort, and we sincerely apologise for the inconvenience. We are equally concerned to read about your restaurant experience. This is certainly not the level of service we aim to provide. Your comments will be shared with our restaurant team so that these shortcomings can be reviewed. We regret that we left you with such a negative impression, especially during your holiday in France. Thank you for bringing these issues to our attention, and please accept our sincere apologies for the disappointment caused. Kind regards, Luna - Community Manager in Training

Dear P., Thank you for taking the time to share your feedback with us. We are genuinely sorry that other aspects of your stay left you disappointed. Please accept our sincere apologies for the unpleasant check-in experience and for the various shortcomings you encountered in your room. We understand how these details can affect your comfort, particularly in a compact room, and we will share your comments with the relevant teams for review. We also appreciate your feedback regarding the reception area's atmosphere and the in-room amenities. Regarding the absence of a kettle, our Comfort Rooms, introduced in 2026, are available for a small supplement and include a kettle, tea and coffee, along with additional amenities. We also understand your concerns about our rates. Although prices can vary during periods of high demand and major events around the airport. We are sorry that we did not meet your expectations compared with other airport hotels you have experienced. Your feedback is valuable, and we hope to have another opportunity to provide you with a more comfortable and positive stay. Kind regards, Luna - Community Manager in Training

Ms M., Thank you for taking the time to share your detailed feedback following your stay at ibis Styles Paris CDG Airport. We sincerely regret that the condition and cleanliness of your rooms fell so far short of your expectations. Your comments have been shared with our housekeeping and maintenance teams so that the necessary checks and corrective actions can be undertaken. We are particularly sorry that these shortcomings overshadowed the efforts of our team, whose professionalism and dedication you were kind enough to acknowledge. Regarding our rates, these fluctuate according to demand, periods of high occupancy and major events or trade shows in the surrounding area. During such periods, prices increase across the airport hotel sector. Nevertheless, we understand that the experience provided must meet our guests' expectations, and we regret that this was not the case during your stay. We sincerely apologise for these shortcomings and hope that we may have the opportunity to restore your confidence in our establishment in the future. Kind regards, Luna - Community Manager in Training

Mr G., Thank you for sharing your feedback following your stay at ibis Styles Paris CDG Airport. We are sorry that the room amenities did not meet your expectations. Please note that access to the room requires a key card, and we regret any confusion regarding this during your stay. For any additional towels or pillows, our reception team is always available to assist you upon request. We are sorry that your experience did not provide the comfort you expected, and we hope to have the opportunity to welcome you again under better circumstances. Kind regards, Luna - Community Manager in Training.

Mr C., Thank you for sharing your feedback following your stay at ibis Styles Paris CDG Airport. We sincerely apologise for the wait you experienced at check-in. We understand how frustrating this can be after a journey, and your comment has been shared with our reception team so we can work on improving the flow of arrivals during busy periods. We hope to have the opportunity to welcome you again and provide you with a smoother check-in experience. Kind regards, Luna - Community Manager in Training.

Ms L., Thank you for taking the time to share your feedback following your stay at ibis Styles Paris CDG Airport. We are delighted to hear that our convenient location helped make the last night before your flight stress-free. It is also wonderful to know that you appreciated the comfort of our hotel, the service provided by our team, and our breakfast. We are sorry, however, that the room temperature was not as cool as you would have liked. Your feedback is valuable to us, and we will share your comments with the relevant team. Thank you again for your kind words. We look forward to welcoming you back on your next visit to Paris. Kind regards, Luna - Community Manager in Training

Mr D., Thank you for sharing your feedback following your stay at ibis Styles Paris CDG Airport. We are sorry that the room comfort did not meet your expectations, particularly that the additional pillow requested from reception was never delivered. We apologize for this oversight and will share your comments with the relevant team. We also take note of your remarks regarding the room condition and bathroom design. We regret your disappointment and hope to have the opportunity to offer you a more comfortable stay in the future. Kind regards, Luna - Community Manager in Training.

Dear A., Thank you for sharing your feedback. We are pleased that you appreciated our convenient location, easy check-in and room cleanliness. We are sorry for the discomfort caused by the room temperature and for the inconvenience with the fan provided by reception. We also take note of your comment regarding the hand towels and will share your feedback with the relevant teams. We regret that these issues affected your stay and hope to have the opportunity to welcome you again under better conditions. Kind regards, Luna - Community Manager in Training.