ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.2/5 725 reviews

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Grosspeterstrasse 12, 4052 BASEL, Switzerland

Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI throughout the hotel.

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

Our accommodation(s)

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Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545044, 7.599613

Telephone
Fax +41 61 317 40 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

3 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  725 reviews

TripAdvisor Rating  3.6/5  710 reviews

Customer review rating 0.5/5

Ingeborg T. Business - Confirmed reviews ALL

No WiFi, unable to open the window, no hairdryer, room as big as a cage, no shampoo and way overpriced terrible food in the lobby

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret that your experience regarding the furnishing and layout of the room did not meet your expectations. Please allow us to mention that the rooms are made according to the standard brand of the ibis budget hotels. For your comfort, we recommend to have a look at the 3-star Ibis Styles hotel or 4-star Novotel. We hope that you will give us the opportunity to serve you better in the near future. Sincerely, your ibis budget Basel City team Goodbye, ibis budget Basel City

Customer review rating 5.0/5

Milcho D. Families - Confirmed reviews ALL

Was good stay in the hotel

Dear Guest, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you had a great experience at ibis budget Basel City. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Goodbye, ibis budget Basel City

WORST EVER EXPERIENCE - total waste of time, room like a cage, window cannot be opened and no WIFI

TripAdvisor rating 1.0/5

Ingeborg T TripAdvisor review

Worst ever experience. Had a room like a cage, no WiFi and staff told me it is my new IPhone 17 and not the hotels fault.. unbelievable. Room had window which could not be opened, went to restaurant at Nocotel next door where I was told they had no free table despite half the lobby being free. A totally ghastly and unfriendly bar manager told me to go elsewhere. NEVER EVER again Total waste of money and time

Customer review rating 0.5/5

Silvan B. Business - Confirmed reviews ALL

I am writing to formally raise a complaint about my recent stay at your property. I am with LexisNexis (RELX Group), and we book several hundred nights globally each year across various hotels. I selected this Ibis Budget due to its proximity to my business meeting the next morning. My expectations were modest, but what I experienced fell far below even that. I was assigned room 634. The room itself was dated, poorly insulated against noise from passing trains, and furnished with what looked like an old bunk bed. I felt uncomfortable but I couldn't get another room, as the hotel was fully booked according to the receptionist. At around 1:00 AM, I woke up to find another guest standing inside my room, claiming it was his. Both of us had access cards with the same handwritten room number. When we went to reception together, it turned out that staff had mistakenly assigned my occupied room again to another guest. I want to emphasize that I don’t blame the receptionist personally - mistakes happen - but it’s shocking that in 2025, your booking system allows such a breach to occur. This was a serious security failure that could have led to an even worse outcome. Needless to say, I barely slept afterward and performed poorly in my business meeting the next morning as a result. I’ve already shared this experience with my leadership team, and we are reviewing whether to remove Accor hotels from our company’s global travel program. I would appreciate a formal response and explanation as to how this could have happened and what corrective measures you intend to take to ensure it doesn’t happen again. Sincerely, Silvan B. si…

Dear Guest, We thank you for your honest and sincere comment, which highlights an issue that in no way reflects our safety standards. As you mention, this was a human error. Our management will contact you directly to find a mutual solution regarding your experience in our establishment. We nevertheless hope that you will place your trust in us again, so that we may offer you the best possible experience. With kind regards Team Ibis Budget Basel City

Customer review rating 2.5/5

Vikram N. Business - Confirmed reviews ALL

I have stayed in many Ibis Budget across Europe but this one stood as among the worse in design. 1. There was no place to keep the suitcase 2. The toiket door doesnt have a knob by design 3. There is no exhaust for the toilet leading to retention of stink after usage 4. Plug points to charge were at ground level not table level 5. Not enough lighting and when packing to checkout I almost missed a few items. 6. There is so much wasted space and the shower area is so small. The designer did a very bad job in design and layout. The Novotel beside this - i have stayed and its so much better.

Dear guest, thank you very much for staying with us and for sharing your feedback with us. I am sorry to hear that you were a bit disappointed with the size of our rooms and the price. The rooms are constructed according to the standard brand of the ibis budget hotels. For your comfort, we recommend you to have a look at the 3-star Ibis Styles hotel or 4-star Novotel. We hope to welcome you back to our hotel very soon! Best regards, the Ibis Budget Team.

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Other web-users rate our hotel

  • 1,845 reviews 8.9/10 Location
  • 2,403 reviews 4/10 Room
  • 1,461 reviews 8.9/10 Service
  • 40 reviews 8.1/10 WiFi
  • 1,530 reviews 2.3/10 Comfort
  • 852 reviews 8.7/10 Breakfast
  • 769 reviews 7.2/10 Cleanliness
  • 235 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.