ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,189 reviews

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ibis Rotterdam City Centre - Image 1
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Wijnhaven 12, 3011 WP ROTTERDAM, Netherlands

Description

Hotel extras

  • Situated in the heart of Rotterdam, 5 minute walk of top attractions

  • Green key Gold -Certified

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

Our accommodation(s)

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Telephone
Fax +31 10 750 2530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,189 reviews

TripAdvisor Rating  4.3/5  1,347 reviews

Customer review rating 2.5/5

Kathleen L. Business - Confirmed reviews ALL

Standard items are not available in the guest room unless asked. And staff will not bring requested items to guest room.

Dear Kathleen, We thank you for taking the time to share your feedback. We apologize for the service issues with room amenities and are working to improve response times. Located near Blaak Station and Rotterdam landmarks, we strive to match our prime location with better service. We certainly hope that we can welcome you back again. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 5.0/5

Roger F. Friends - Confirmed reviews ALL

Staff friendly and efficient, room clean and adequately appointed. Breakfast fine.

Dear Roger, Thank you for taking the time to share your feedback. We appreciate your kind words about our staff and room quality, and are glad you had a comfortable stay. We hope to welcome you back. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 5.0/5

Amina I. Families - Confirmed reviews ALL

Service was great

Dear Amina I., Thank you for sharing your review. We’re delighted you enjoyed your stay at ibis Rotterdam City Centre. Our team takes pride in delivering attentive service, and we’re thrilled Mishal made such a positive impression during your family visit. Our waterfront location near Rotterdam’s key attractions continues to be valued by guests exploring the city. We look forward to seeing you again. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 5.0/5

Ioannis P. Business - Confirmed reviews ALL

good stay

Dear Ioannis, We really appreciate this positive review about your stay. We’re glad your business trip went smoothly and you enjoyed our prime Rotterdam location. We hope that you will stay with us again many more times in the future. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 4.5/5

Angel J. D. J. Business - Confirmed reviews ALL

Well located in Rotterdam and helped by its staff when we encountered trouble with some thieves. Well located in Rotterdam since it is just a few hundred meters away from Rotterdam Blaak station for the train connection from Schiphol Airport and also from Markthal, which was a great place for the different things to eat. Close by were the Albert Heinj and the Jumbo supermarkets to buy anything else we needed. And some tourist attractions are also nearby like the Erasmus bridge, and the cobble stoned streets. It was my first time to visit the Netherlands, and if I knew how the Green Wheels system worked, I would have tried renting a car to see the other sites, and would have been great to go around because it was raining most of the time we were in Rotterdam. The rooms are quite small, but is typical of Ibis hotels. I also have to adjust when taking a shower there because it is most likely I will hit the walls of the shower stall when I need to turn around. The TV had some good programming, with CNN. But it would be also good if BBC News, or France 24 English, or NHK TV English was also available. My only other issue in the room was that the heater of the airconditioning did not seem to work as the digital thermostat would say it could only go to 22oC, but did not heat at all. The sink for our room 412 looked like to be clogged because it did not drain the water fast enough. Thanks also to Cristina who helped to comfort my wife after the trauma we experienced from some thieves who pretended to be police we encountered near the Maritime Museum. She even helped to report the incident to the authorities. Cristina was also always cheerful and greeted the guests during breakfast.

Dear Angel J., We appreciate the time you took to write this review. We’re delighted you appreciated our central location near Blaak Station and local attractions. It’s wonderful to know our team provided helpful support during your unexpected incident and that you found value in our convenient booking options. Regarding your room experience, we regret any discomfort with the bathroom facilities and maintenance aspects. Our front desk team is always available to address such matters promptly during stays. Finally, we hope you enjoyed exploring Rotterdam’s landmarks from our waterfront location and found the nearby transport links useful for your travels. We hope that you will return on a future occasion. All the best, Judit Operations Manager Ibis Rotterdam City Centre

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Other web-users rate our hotel

  • 1,339 reviews 9.6/10 Location
  • 1,297 reviews 6.4/10 Room
  • 1,074 reviews 8.9/10 Service
  • 21 reviews 8.7/10 WiFi
  • 541 reviews 7.2/10 Cleanliness
  • 502 reviews 7.2/10 Breakfast
  • 204 reviews 8.9/10 Vibe
  • 120 reviews 5.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.