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ibis Rio de Janeiro Barra da Tijuca Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 11,001 reviews

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ibis Rio de Janeiro Barra da Tijuca
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+ 12 Services

Hotel extras

  • The hotel is a 1-hour drive away from Santos Dumont Airport

  • A 50-minute drive from Novo Rio Bus Station

  • 25 minutes from Jacarepaguá Airport

  • Free WIFI

  • Located just a few meters from Barra da Tijuca Beach

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Rio de Janeiro Barra da Tijuca

AVENIDA DO PEPÊ, 56
BARRA DA TIJUCA
.
22620170 rio de janeiro
brazil

Tel: +552137217560

Fax: (+55)21/37217501

Check-in from 12h00

Check out up to 12h00

  • By plane

    SANTOS DUMONT At 25km / 15.53 miles

  • By plane

    TOM JOBIM - GALEÃO At 30km / 18.64 miles

GPS :-23.014282, -43.297264

Hotel services

KITCHEN PASTA & GRILL

Early bird breakfast from 4:30 to 6:30AM, full buffet breakfast from 6:30 to 10AM and at weekends until 11AM. Grilled dishes are served daily between 7PM and 10:30PM.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 240 rooms
    • 15 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 15 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Desk equipment available
    • Shoe shine machine
Access to property
  • USA PARK Additional charge
    • On site
    • 80 parking spaces
    • Private
    • Parking opened 24/7

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 417 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
ibis Rio de Janeiro Barra da Tijuca

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

11,001 reviews

TripAdvisor Rating 4.0/5

1,132 reviews

Indeed well located, good breakfast

Customer review rating 3.5/5

Paulo Couples - 17/11/2021 Confirmed reviews ALL

Overall, it was a good experience. It was the second time staying there. Good value for money. Less amenities would be harsh, higher price would be not worth it

Customer review rating 1.0/5

Gisele Business - 25/10/2021 Confirmed reviews ALL

Demora na Nota Fiscal

Ola Gisele, Agradecemos por ter dedicado o seu tempo para nos escrever sobre sua hospedagem em nosso hotel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, por isso, queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas, desta forma, a sua opinião para nós é fundamental. Já foi solicitado ao nosso time que lhe envie a NF. Mais uma vez, agradecemos os seus comentários e esperamos seu retorno em breve. Atenciosamente, Carolina Bugarim Ibis RJ Barra da Tijuca

Well located

Customer review rating 4.0/5

Anonymous Business - 06/10/2021 Confirmed reviews ALL

Very good but I almost not enjoyed my stay at the Hotel. There is a problem with the middle elevator the must be repaired. It was a different reception in comparison to my other stay at this hotel. The attendants were not as welcome as before.

Hello Mr A., Thank you for telling us about your experience at our hotel. We are sorry that we have not lived up to your expectations, please let me offer my sincerest apologies. At Ibis we strive to provide a high level of service to each of our guests, so your feedback is very important to us. We understand your dissatisfaction and we deeply regret what happened. This is truly not the service that Ibis intends to offer its customers. Rest assured that our employees will be reoriented so that kindness and attention continue to be the strong points of our welcome. We appreciate your contact and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carolina Bugarim Ibis RJ Barra da Tijuca Team

Bad customer service

Customer review rating 2.0/5

Laura Business - 20/09/2021 Confirmed reviews ALL

I was told that I could entering the room anytime I get to the hotel. No fees. I have arrived around 7 o'clock after 24 hours travelling. Nobody knew nothing, did nothing for me and I was R$ 100 charged. Talked to the manager, sorry that's it. No refunds.

Ola Sr Laura, Agradecemos por nos contar sobre sua experiência em nosso hotel. Sentimos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No Ibis procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Por este motivo, se for possível, nos informe por onde a Sra recebeu a informação de entrada antecipada sem cobrança, por gentileza. Pois, de fato, este é um serviço normalmente cobrado, tendo em vista que a diária se inicia às 12h00. Tenha certeza que estamos a cada dia trabalhando para melhorar e transmitir uma maior sensação de segurança e conforto para nossos clientes, portanto desde já agradecemos seu contato e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Atenciosamente, Carolina Bugarim Ibis RJ Barra da Tijuca

Horrible experience at the reception

Customer review rating 1.5/5

Bruno S. Business - 05/09/2021 Confirmed reviews ALL

Even after confirm all my information in the ALL app before the reservation, during the checkin I needed to inform all information again, and the worth part is that I needed to give my credit card in hands of the receptionist. Why I need to put my credit card in risk, if I had already paid the hosting? At the checkout I stayed in line for 20minutes, just to return the keys, even though I have already paid. Nothing against pay at the checkin, but if it’s paid, why can’t we just put the keys in a box? And because of this rule, I couldn’t use my rewards points to pay the my stay. Íbis is by far the worst hotel in the Accor chain. Not even a washcloth was provided at the reception.

Dear Bruno S., Thank you for taking the time to tell us about your experience at the ibis Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, confortable and clean

Customer review rating 4.5/5

Ceres P. Friends - 24/08/2021 Confirmed reviews ALL

The location is good. Going by car got me a bit confused, because it is in the same building ad Mercure Hotel. As they share some structure, the hotel has gym and sauna, that other ibis budgets usually don't have, so, it is a plus. The location is good, some restaurants around, in front of the beach and a pier. All clean, staff polite. All you usually expect from Ibis

Olá Udine, Tudo bem? Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos seu retorno em breve. Feel Welcome! Atenciosamente, Carolina Bugarim Ibis RJ Barra da Tijuca

wonderfull place

Customer review rating 5.0/5

Fábio B. Business - 17/08/2021 Confirmed reviews ALL

excellent apartment(clean, organized) and excellent breakfast

Olá Fabio, Tudo bem? Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos seu retorno em breve. Feel Welcome! Atenciosamente, Carolina Bugarim Ibis RJ Barra da Tijuca

Demora no atendimento

Customer review rating 2.5/5

Vivian O. Business - 02/08/2021 Confirmed reviews ALL

Tempo elevado de espera no check in e principalmente no check out.

Well located, good breakfast

Customer review rating 4.0/5

Adriane G. Families - 30/07/2021 Confirmed reviews ALL

good breakfast

Quarto sujo, principalmente as cortinas

Customer review rating 3.5/5

Anonymous Business - 26/07/2021 Confirmed reviews ALL

Boa

Perfect location with good price

Customer review rating 5.0/5

Daniel W. Couples - 19/07/2021 Confirmed reviews ALL

Hotel Íbis in Barra da Tijuca is in perfect location with very nice team. Everything is clean and good. Lack of power socket close to bed ( every one now have smart phones , iPads , notebooks. Need more power sockets close to bed. The rest is perfect

Customer review rating 2.5/5

Maria R. B. Business - 12/07/2021 Confirmed reviews ALL

I got really worried about the breakfast. The Magazine Luiza staff were staying at the hotel and they were over 60 people. At the breakfast, there was no separation for this group from other guests and the breakfast was full of people, everyone without a mask. At the pandemic, the hotel should have taken care of it and had increased the area for the breakfast to accommodate other guests in a safe way.

Good price-value correlation

TripAdvisor rating 4.0/5

Juliocesarsa Family - 11/09/2019 TripAdvisor review

Like all Ibis Hotels, this one has a good price and its roons are confortable, but quite noisy. The location is good, because you can walk for 10 minutes and get to famous avenue Olegário Maciel, where there are a lot of restaurants, pubs, etc.

Prezado Julio, Seu feedback é muito importante para que possamos melhorar sempre. Espero ter a oportunidade de receber você aqui em nossa unidade mais uma vez em um futuro próximo. Atenciosamente Equipe Ibis RJ Barra da Tijuca

Average Ibis Hotel

TripAdvisor rating 3.0/5

IvanCurtiss Solo travel - 20/04/2019 TripAdvisor review

Nothing special about this hotel. It is an average Ibis Hotel with nothing-to-write-home-about rooms and service. Bar staff very attentitive, I should not forget to mention that. Breakfast is on the rather basic brazilian type side, with too much bread/carbs options and few options of fruit. Fruit juices could be more varied too. Location is OK, not too far from the busy rua Olegario Maciel area, with lots of restaurants, bars and nightlife. One block away from the famous Pepe beach, which, as with other Rio beaches, is not good for swimming - sea bed gets very deep quite soon, strong current and waves, and an Antarctic-freezing water temperature.

Prezado , Seu feedback é muito importante para que possamos melhorar sempre. Espero ter a oportunidade de receber você aqui em nossa unidade mais uma vez em um futuro próximo. Atenciosamente Equipe Ibis RJ Barra da Tijuca

Low cost and good servive

TripAdvisor rating 5.0/5

GilsonAlOliveira Couples - 07/03/2019 TripAdvisor review

Hotel well located in Barra da Tijuca, near Pepe beach and with easy access to the main points of Barra da Tijuca and South Zone of Rio de Janeiro. Perfect services and friendly staff. Breakfast excelnte!

Prezado , Seu feedback é muito importante para que possamos melhorar sempre. Espero ter a oportunidade de receber você aqui em nossa unidade mais uma vez em um futuro próximo. Atenciosamente Equipe Ibis RJ Barra da Tijuca

Rock in Rio 2017 at Ibis Barra

TripAdvisor rating 5.0/5

aurianeteixeira Friends getaway - 28/09/2017 TripAdvisor review

It was a good surprise. The hotel is well located, near the beach and the staff was friendly! I strongly recommend Ibis Barra. The price was fair, the room was clean and clear. We had lunch at Mercure that belongs to the same group, and the food was very good. There is public transportation near the property as well.

Hey Auriane T! Thanks for the great review! I hope see you here with us again soon! Best Regards! Atenciosamente, Bernardo Bugarim Chefe de Recepção. IBIS Rio de Janeiro Barra da Tijuca h8180-fo@accor.com.br

improper billing

TripAdvisor rating 1.0/5

maur0eduard0b Business - 21/05/2017 TripAdvisor review

Ibis charged twice for the same service (I had to pay twice for the breakfast). After the trip I contact them by phone and they confirmed the error. They asked me to contact them via email and I did so. But I have not received any feedback until now.

Olá maur0eduard0b! Esta não é uma situação comum em nosso hotel. Tenho certeza que o caso já tenha sido regularizado, mas caso contrario, peço para que o senhor me envie um e-mail relatando a situação para que possamos solucionar o mais rápido possível ok? Fico no aguardo! Atenciosamente, Bernardo Bugarim Chefe de Recepção. IBIS RJ Barra da Tijuca h8180-fo@accor.com.br _______________________________________________________________ Hello Olá maur0eduard0b! This is not a common situation in our hotel. I am sure that the case has already been settled, but if not, I ask you to send me an email stating the situation so we can solve it as soon as possible ok? Best Regards, Bernardo Bugarim Chefe de Recepção. IBIS RJ Barra da Tijuca h8180-fo@accor.com.br

A Very Good Stay in Barra Da Tijuca

TripAdvisor rating 4.0/5

BeancounterWB Couples - 17/04/2017 TripAdvisor review

Stayed in the Ibis on two occasion during our recent visit to Brazil. Reception staff are very friendly and helpful, with most staff speaking some English (and our Portuguese is, unfortunately, very limited). Rooms are exactly what you think you are going to get. Restaurant and bar staff are similarly helpful. Checking in seems to take a long time, so queues can build up at the desk. Good security in hotel and rooms. Rooms facing the sea/bar area can be noisy on certain nights. Overall, good value for money.

Hello BeancounterWB! We thank you for your comments following your stay at IBIS Rio De Janeiro Barra Da Tijuca. I am very happy to read your feedback and I will share them with the entire team. In the expectation of welcoming you again, please accept our compliments. Bernardo Bugarim Chefe de Recepção. IBIS RJ Barra da Tijuca h8180-fo@accor.com.br

OK

TripAdvisor rating 4.0/5

Adilson L Family - 22/02/2017 TripAdvisor review

Ibis Rio de Janeiro Barra Da Tijuca - Icertify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review. Your review will also be displayed on TripAdvisor. By submitting your review, you agree to TripAdvisor's Terms of Use and Privacy Policy.

Olá Adilson L! Não entendi muito bem o seu comentário! :( De qualquer forma me coloco a sua disposição para esclarecer qualquer duvida. Bernardo Bugarim Chefe de Recepção. IBIS RJ Barra da Tijuca h8180-fo@accor.com.br

Ibis Barra da Tijuca: an excellent experience!

TripAdvisor rating 5.0/5

renatam746 Business - 07/11/2016 TripAdvisor review

I've been in Rio for a conference from 31 October to 04 November, and stayed at IBIS Barra da Tijuca. I simply felt at home, due the accommodations, the breakfast, but mainly due to the courtesy of all the members of the staff! I surely recommend it!

Hello, renatam746! We thank you for your comments following your stay at IBIS Rio De Janeiro Barra Da Tijuca. I am very happy to read your feedback and I will share it with the entire team. I hope see you again soon! Bernardo Bugarim Front Office Manager IBIS RJ Barra da Tijuca H8180-fo@accor.com.br

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