ibis Rio de Janeiro Barra da Tijuca 3 stars

Customer review rating (ALL Rating) 4.1/5 2,626 reviews

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Description

Hotel extras

  • The hotel is a 1-hour drive away from Santos Dumont Airport

  • A 50-minute drive from Novo Rio Bus Station

  • 25 minutes from Jacarepaguá Airport

  • Free WIFI

  • Located just a few meters from Barra da Tijuca Beach

Our accommodation(s)

Hotel location

ibis Rio de Janeiro Barra da Tijuca

AVENIDA DO PEPÊ, 56, BARRA DA TIJUCA
20.620-061 RIO DE JANEIRO
Brazil

GPS:-23.01348, -43.29816

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurante Sambá

Complete buffet-style breakfast from 6:30-10am on week days, and from 6:30-11am on weekends. From 12-10pm, menu options of local cuisine dishes are available every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,626 reviews

TripAdvisor Rating  4.2/5  1,493 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Im disappointed on our stay,because their no water or drinks in the mini fridge and no toothbrush,tooth paste and slippers.no hand towel as well..

Dear Ms. Lailanie, Thank you for taking the time to share your feedback. Although we hope your experience has been better, we would like to inform you that our Ibis chain is an economy chain, and therefore our minibar is not stocked, but we do have a 24-hour restaurant and room service. In fact, there are no face towels, as is standard for the brand. However, we do provide extra bath towels, as needed. We will discuss with the team the importance of providing all the information, as informed. We are very concerned about the satisfaction of our customers and we regret that we did not meet your expectations during this stay. I hope you return, so that we can regain your trust. Sincerely, Loysleni Santos Guest Experience Ibis Barra da Tijuca RJ

Dirty and Hotel in very bad conditions

Customer review rating 0.5/5

Victor Business - Confirmed reviews ALL

The hallway are dirty, rooms have multiple issues with the wall with a punch, old wardrobe, tv has stains and the conditions of the hotel are of a 1 star hostel. I felt I over paid 70 EUR for what I received and want to request a refund due to the poor experience and current state of the hotel that needs urgently new management with more knowledge.

Do not recommend

Customer review rating 2.0/5

Daian Couples - Confirmed reviews ALL

The room smelled musty, the blackout curtains were stained and had holes in them, allowing light to seep through. Additionally, a lot of light came in from the edges since the curtains didn’t properly cover the window. There were no power outlets next to the bedside tables, which is ridiculous in this day and age. We had to leave our phones on a desk that had two power outlets near the window, far from the bed. This was extremely inconvenient because, after a long day of using data roaming, taking photos, etc., our phones were nearly dead, and we couldn’t use them while charging in bed. There was a step up to enter the bathroom, which we occasionally tripped over, especially at night. It was also easy to trip when leaving the bathroom because the drop was unexpected. Breakfast was below average. Thankfully, we didn’t pay for the entire week's breakfast upfront. The eggs weren’t your typical eggs... they were "Mexican eggs," which had a different taste that we didn’t like at all. The coffee was watery, which was disappointing because we had always had great coffee at other hotels in Brazil. The baked goods were also below average. The restaurant food was just okay, no major complaints, but it could have been much tastier and better, especially considering the restaurant is shared by both Ibis and Mercure. Overall, the hotel is very well located, but everything else leaves much to be desired. So far, this Ibis hotel is the worst ACCOR hotel we’ve stayed at. OH, both our keycards would stop working every day. So every single effing day, we had to get them set up again at reception.

Receptipn desk

Customer review rating 5.0/5

Newton D. M. R. Business - Confirmed reviews ALL

excelkent service from front desk very clean room excelent shower and bed

Dear Mr. Newton, We sincerely appreciate your positive feedback. It is gratifying to know that you had such a pleasant experience with us. We are very happy to know that you enjoyed the service provided by our team. We hope that you will return again soon. :) Sincerely, Loysleni Santos Guest Experience Ibis Barra da Tijuca RJ

No good

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Good staff and breakfast. Hotel is need of renewal, water damage in rooms and bad odour from that

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Other web-users rate our hotel

  • 979 reviews 9.3/10 Location
  • 1,540 reviews 4.6/10 Room
  • 1,359 reviews 6.8/10 Service
  • 84 reviews 5.3/10 WiFi
  • 895 reviews 7.5/10 Breakfast
  • 823 reviews 3.1/10 Cleanliness
  • 460 reviews 2.9/10 Value

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