Customer review rating (ALL Rating) 4.1/5 1,536 reviews
Room with side views, 258 sq. ft. (24 m²), double bed or twin beds, bathroom, foldaway mirror, hair dryer, safe, TV, air conditioning, minibar and telephone. Room with sea views, 258 sq. ft. (24 m²), double bed or twin beds, bathroom, foldaway mirror, hairdryer, safe, TV, air conditioning, minibar, telephone and Nespresso coffee machine.
Page out of
Mercure Rio de Janeiro Barra da Tijuca
Avenida do Pepê, 56, Barra da Tijuca
2062060 RIO DE JANEIRO
Telephone +55 21 2153-1200
Page out of
Access: 10 km / 6.21 mi 15 min drive
Access: 16 km / 9.94 mi 20 min drive
Art and Culture
Access: 18 km / 11.18 mi 25 min drive
Check-in from - Check out up to
International restaurant and grill. Its most famous dishes offer a fine introduction to Brazilian cuisine.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 2.0/5
Anonymous Business - Confirmed reviews ALL
It was ok. There is a searchlight that kept blinking throughout the night and it was quite annoying. The room’s ceiling appeared to have mold on it. I also asked for the desk chair to be replaced multiple times, every time reception told me they would do it, but it never happened. I used the laundry services and I expected to receive my cloths back the same day, but they didn’t. When I asked reception I was given the wrong information and I had to show them the rules on the laundry request. One other thing I noticed is that most employees are kind of indifferent and apathetic. I ended up checking out before I had to (afternoon prior to my last night). I probably wouldn’t stay on this Mercure property again.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team,Mercure RJ Barra da Tijuca.
Really well located. Excellent place, right at the end of the beach.
Customer review rating 4.0/5
Afonso Solo - Confirmed reviews ALL
One-night stay for the Rio Open event. Really convenient location, a good size room with big window (good natural light) and good setup for work - wifi, chair and working space desk in the room. I must observe that water flow was too little on the bathroom and the presence of little fleas are not a great company for bath.
We greatly appreciate your comments regarding your stay at the Mercure RJ Barra da Tijuca. It is always a pleasure to receive positive feedback about your stay at our hotel. We are waiting for you, Team Mercure RJ Barra da Tijuca.
A bit better than a hostel
Customer review rating 3.0/5
Fernando M. Solo - Confirmed reviews ALL
The place is advertised as having a pool and a spa. It doesn’t. The “spa” is actually a tiny space with a dry sauna for one person, so it has to be booked in advance, because the facilities are also shared with an Ibis hostel. Both hotels are in the same building complex. Receptionists are informal, and hardly speak any language other than Portuguese, so it’s hard to get assistance of any kind. The good thing about the place is that the beach is right across the street.
Thank you for taking the time to write to us following your stay at the Mercure Rio de Janeiro Barra da Tijuca. We are sorry that the service did not live up to your expectations, so please accept our sincere apologies. Mercure hotels always want to provide the best quality of service during their stays, therefore, your opinion is fundamental to us. We assure you that the necessary measures will be taken with a view to improving the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust for a next stay. Looking forward to welcoming you soon, please accept our best regards Sincerely, Team Mercure RJ Barra da Tijuca. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Pay for a Mercure but get horrible service
Customer review rating 1.5/5
David S. Couples - Confirmed reviews ALL
We’ve stayed in other hotels of the Mercure chain before but this was by far the worst. Poor service at front desk, rude and dismissive staff who would ask us (don’t know if it is because we are a young couple): “ibis right?” In an extremely condescending way and then their attitude would change a little when we would answer mercure. I know the building and staff were the same for ibis and mercure but the overall service was one according to an ibis expectation not a 4 star hotel like mercure and their value. They were saving up a lot, just one hand towel, just one complementary water in the beginning, bad service and horrible breakfast in which they wouldn’t replace things that were eaten. We stayed there for an hour one morning and nothing was replaced. If I knew I would get this level of service for a four star hotel I would have stayed in the other 4 star hotels in the region. Don’t intend to go back there on our other times visiting Barra/Rio de Janeiro. Sad thing is, it can’t even be blamed in the miscommunication due to language because my girlfriend is Brazilian and could communicate without issues.
Thank you for taking the time to write to us following your stay at the Mercure Rio de Janeiro Barra da Tijuca. We are sorry that the service was not up to your expectations. we hope to regain your trust during your next stay. Once again, we thank you for your comments and hope to regain your trust during your next stay. Sincerely, Team Mercure RJ Barra da Tijuca.
Hotel busy and not enough staff
Customer review rating 2.0/5
Steve R. Business - Confirmed reviews ALL
Paid for a superior room due to the hotel being busy and the room was not cleaned and the frigobar not refilled…. Called reception on the day and they said until 17hs it would be done, it wasn’t. Tried calling and no answer. Went to reception and extremely busy. Called with my cell to reach an outside line and it rang for 20 mins and no answer. It was not the maids fault, obviously there are only so many rooms in a day you can clean. A customer for 20 years and sorry your quality is not getting better. Same in Brasilia and Novotel Barra Rio
First of all, I would like to thank you for your preference and feedback on your stay at Mercure Rio de Janeiro Barra da Tijuca. At Mercure we aim to provide a high level of service to each of our guests, so your feedback is very important to us. Looking forward to welcoming you soon, please accept our best regards. Sincerely, Team Mercure RJ Barra da Tijuca.
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price