Mercure Rio de Janeiro Barra da Tijuca 4 stars

Customer review rating (ALL Rating) 4.3/5 1,257 reviews

Best price
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Mercure Rio de Janeiro Barra da Tijuca - Image 1
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Avenida do Pepê, 56, Barra da Tijuca, 2062060 Rio de Janeiro, Brazil

Description

Hotel extras

  • Restaurante Sambá is open to the public for tasty breakfasts and drinks!

  • Rooms have views of the Breakwater and the imposing Pedra da Gávea.

  • Prime location: just a few minutes from Jardim Oceânico subway in Barra.

  • Stadiums - Nilton Santos: 23.5 km, Maracanã: 18.9 km, São Januário: 23.5 km

  • Pet-friendly hotel! Bring your four-legged companion with you (for a fee).

Our accommodation(s)

Hotel location

Mercure Rio de Janeiro Barra da Tijuca

Avenida do Pepê, 56, Barra da Tijuca
2062060 Rio de Janeiro
Brazil

GPS:-23.01351, -43.29813

Telephone
Fax +55 21 2153-1201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Sambá

Enjoy delicious moments at the restaurant, with tasty dishes and select ingredients, for convenience and quality. A gastronomic experience to complement your stay with full flavor and in total comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,257 reviews

Customer review rating 4.5/5

Jaroslaw M. Solo - Confirmed reviews ALL

Very nice hotel next to the nice beach, close to very lively neighborhood. The only slight minus is lack of swimming pool and the restaurant could be better. Overall 9/10

Dear Mr. Jaroslaw, We sincerely thank you for your positive feedback. We truly appreciate your kind words and your recognition of our team’s service. We are very happy to know that your experience with us was positive, as it is always rewarding to see our efforts to provide a warm and attentive service being noticed by our guests. We look forward to welcoming you again soon. Kind regards, Loysleni Santos Guest Experience Mercure Barra da Tijuca RJ

Customer review rating 5.0/5

Aluisio S. Couples - Confirmed reviews ALL

HOTEL NOTA 10

Prezado, Sr. Aluisio, Agradecemos sinceramente pelo seu feedback positivo. É gratificante saber que teve uma experiência tão agradável conosco. Esperamos recebê-lo novamente em breve. Atenciosamente, Loysleni Santos Guest Experience Mercure Barra da Tijuca RJ

Customer review rating 4.5/5

Hilton J. A. Business - Confirmed reviews ALL

It was a good stay, great room, really big bed. Unfortunately I they couldn't allow me to use the late checkout accordingly to my sliver status.

Dear Mr. Hilton, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed your stay, especially the comfort of the room and the large bed. Regarding the late check-out, we would like to clarify that this benefit, including for Silver members, is always subject to availability and must be requested on the day of departure. Unfortunately, requests made in advance cannot be confirmed, as availability depends on the hotel’s occupancy on the check-out date. We regret that we were unable to accommodate your request on this occasion. We truly appreciate your comments, as they help us improve our services, and we hope to have the opportunity to welcome you again for an even better experience. Kind regards, Loysleni Santos Guest Experience Mercure Barra da Tijuca RJ

Customer review rating 0.5/5

Moises V. M. Families - Confirmed reviews ALL

Awful attention to detail. Spammers

Dear Mr. Moises, Thank you for taking the time to review us. We are very concerned about the satisfaction of our guests, and we regret that we did not meet your expectations during your stay. We are always available to hear your opinion and welcome any suggestions. Your experience is very important to us. Sincerely, Loysleni Santos Guest Experience Mercure Barra da Tijuca RJ

Customer review rating 3.0/5

Satiro F. M. Business - Confirmed reviews ALL

The Internet is terriblle!

Dear Mr. Satiro, Thank you for sharing your feedback with us. We are sorry to hear that you experienced difficulties with the internet connection during your stay. We understand how essential this service is, and we have recently invested in upgrading our network and cabling infrastructure to offer a more stable and higher-quality connection for all our guests. We also highlight the importance of informing our team immediately about any issues or irregularities in the room, so that we can take prompt action and identify the source of the problem. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience. Kind regards, Loyslene Santos Guest Experience Mercure Barra da Tijuca RJ

Other web-users rate our hotel

  • 395 reviews 9.4/10 Location
  • 609 reviews 6.3/10 Room
  • 635 reviews 7.1/10 Service
  • 18 reviews 3/10 WiFi
  • 401 reviews 7.8/10 Breakfast
  • 308 reviews 4/10 Cleanliness
  • 155 reviews 4/10 Value
  • 129 reviews 4.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.