Mercure Rio de Janeiro Barra da Tijuca 4 stars

Customer review rating 4.4/5 4,584 reviews

ALLSAFE approved hotel

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Mercure Rio de Janeiro Barra da Tijuca
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+ 19 Services

Hotel extras

  • Enjoy Mercure services, a hotel with sauna and gym for your enjoyment

  • Mercure Rio de Janeiro Barra da Tijuca is a pet-friendly hotel, for fees

  • Mercure sleeps 2 children up to 11 in their parent's bedroom free of charge

  • 3-minute drive to Polo Gastronômico Av. Olegário Maciel

  • 20-minute drive to Reserva Beach

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Barra da Tijuca

Avenida do Pepê, 56
Barra da Tijuca
Barra da Tijuca
22620170 rio de janeiro
brazil

Tel: +552121531200

Fax: (+55)2121531201

Check-in from 14h00

Check out up to 12h00

  • By plane

    ANT CARLOS JBIM At 39km / 24.23 miles

  • By plane

    SANTOS DUMONT At 26km / 16.16 miles

GPS :-23.013582, -43.298118

Our accommodation(s)

Room with side views, 258 sq. ft. (24 m²), double bed or twin beds, bathroom, foldaway mirror, hair dryer, safe, TV, air conditioning, minibar and telephone. Room with sea views, 258 sq. ft. (24 m²), double bed or twin beds, bathroom, foldaway mirror, hairdryer, safe, TV, air conditioning, minibar, telephone and Nespresso coffee machine.

Our restaurants and bars

SAMBA

Type of cuisine: International

International restaurant and grill. Its most famous dishes offer a fine introduction to Brazilian cuisine.

BAR

With sea views and typical drinks like Caipirinhas and tropical fruit juices, which are always followed by Brazilian snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 417

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Rio de Janeiro Barra da Tijuca

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,584 reviews

Good stay as expected.

Customer review rating 4.0/5

Bertha L. Couples - 18/08/2021 Confirmed reviews ALL

Well located, good breakfast, and a well trained employees team.

Great room clean and comfortable

Customer review rating 5.0/5

Fernanda M. Couples - 10/08/2021 Confirmed reviews ALL

Great staff on the breakfast area, breakfast was good and room was clean and spacious

Good but can be better

Customer review rating 3.5/5

Saulo L. Business - 02/08/2021 Confirmed reviews ALL

Lack of attention and speed from the hotel reception staff

well located

Customer review rating 1.0/5

Celma N. Couples - 31/07/2021 Confirmed reviews ALL

the bathroom was dirt, the shower was full with little mosquitos and the toilet was blocked. the bedroom is small... the same size of IBIS. the difference is IBIS is clean, the shower is bigger and the water pressure is better. really was not good stay in the Mercure.

Estadia razoavel

Customer review rating 4.0/5

P.c. A. Families - 25/07/2021 Confirmed reviews ALL

Tranquila e regular

Very well located with a good breakfast.

Customer review rating 4.0/5

Bertha L. Couples - 20/07/2021 Confirmed reviews ALL

Pleasant stay without surprises.

Bad saty

Customer review rating 2.0/5

Anonymous Solo - 19/07/2021 Confirmed reviews ALL

The reception was a mess!

THIS TIME THE ROOM WAS CLEAN. GOOD IMPROVEMENT

Customer review rating 3.5/5

Anonymous Business - 13/07/2021 Confirmed reviews ALL

YOU GUYS MUST FIX THE PARKING LOT. THAT'S A HUGE SHAME FOR THE BRAND. DROPS OF SWEAGE EVERY WHERE.

Such Room without a single bottle of water for the price charged is quite bizarre.

Customer review rating 1.0/5

Anonymous Business - 12/06/2021 Confirmed reviews ALL

Such Room without a single bottle of water for the price charged is quite bizarre.

Okay stay

Customer review rating 3.5/5

Ashish S. Solo - 04/06/2021 Confirmed reviews ALL

The staff was not very friendly at check in and dismissed questions I had regarding Wi-Fi and room service.

Dear Ashish S., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Mercure Barra da Tijuca

well located, good service and stay

Customer review rating 4.5/5

Jorge A. Business - 26/05/2021 Confirmed reviews ALL

Very good service, maybe a little bit low the internet, but the rest was pretty god.

Prezado Sr. Jorge Agradeço muito pela sua avaliação sobre sua hospedagem Sua avaliação será compartilhada com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no nosso hotel. Equipe Mercure Barra da Tijuca

well located and good stay

Customer review rating 4.0/5

Rodrigo M. Couples - 15/05/2021 Confirmed reviews ALL

well located and good stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Equipe Mercure Barra da Tijuca

Good stay,

Customer review rating 5.0/5

Davi J. D. S. Business - 04/05/2021 Confirmed reviews ALL

For me, the location is the employees. they help me a lot.

Dear Davi, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Barra da Tijuca

good stay

Customer review rating 4.5/5

Rodrigo M. Couples - 05/04/2021 Confirmed reviews ALL

great accomodation, great location, but, the breakfeast coul be better

Dear Rodrigo, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Barra da Tijuca

Well Located good staff

Customer review rating 4.0/5

Luiz L. Business - 01/03/2021 Confirmed reviews ALL

The room is adequate, clean, functional, staff is very kind and always made an effort to makes you feel more confortable. This is the 4th stay and I can recommend this hotel.

Dear Luiz Carlos, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipe Mercure Barra da Tijuca

Hotel seems closing activities

Customer review rating 1.5/5

Ulisses T. Business - 28/02/2021 Confirmed reviews ALL

The hotel does not provide room service. Merged Mercure and Ibis operation. Does not have bags for laundry, the electronic key breaks each 2 days. The dinner menu is very limited.

Dear Ulisses, Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are fully open and operating with all our services. In a pandemic situation we're following the instructions from SindiRIO. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Mercure Barra da Tijuca

Our most recent 20 reviews

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