Novotel Rio de Janeiro Parque Olimpico

Nice place , clean and looks new . Spacious lobby , nice staff and good food (dinner and breakfast) . The room is good . The toilet was broken , but was promptly fixed upon my request and the door was very hard to open and close (requires maintenance) . Overall a good stay .

One of the best staff experiences I had ever had with a hotel. Staff went over the top to help us during our stay including recommending places, accommodating an issue with reservation card not being at the hotel at checkin, storing luggage for a couple hours, etc. Beds were comfy, sheets were clean, lots of desk and stand space. Breakfast included was great. Enjoyed the fruit & bacon. Eggs were extremely watery and juice was hit or miss. There were some small flies in the top of the shower, we had a bug on the bed one night (not sure if a bed bug.) Room service came and changed the sheets. Room was also quite stuffy. There was no ceiling light, so the room was somewhat dark. There were very few outlets for two individuals working for a full week. The fridge was a little on the small side. The bathroom was nice especially the shower faucet options, but the sink was clogged even when just trying to brush teeth (water would backup.)

Said above

Was well equipment and great venue for the conference

The Hotel Management does not follow the consumption policy standards of the Novotel network, all consumption made by the guest has to be paid at the end of consumption, as they do not request a card as a guarantee. Bad management, but very attentive reception.