Novotel Rio de Janeiro Parque Olimpico Hotel 4 stars

Customer review rating 4.4/5 6,197 reviews

ALLSAFE approved hotel

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Novotel Rio de Janeiro Parque Olimpico
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+ 22 Services

Hotel extras

  • No charge for two children aged 16 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Complete leisure area with kids space, gym, sauna and pool with Pool Bar

  • Modern event room with capacity for up to 400 people

  • 2-minute drive to the Yellow Line

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Rio de Janeiro Parque Olimpico

Av Embaixador Abelardo
Bueno 1511
Barra da Tijuca
22775040 rio de janeiro
brazil

Tel: +552134784900

Fax: (+55)21/34784901

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO AIRPORT At 33km / 20.51 miles

  • By plane

    SANTOS DUMONT At 35km / 21.75 miles

  • By train

    RODOVIARIA At 35km / 21.75 miles

GPS :-22.97358, -43.371984

Our accommodation(s)

Spacious and contemporary in design, the Novotel room is truly a place for living and can be adapted to suit all your needs.

Superior double bedroom (adapted for people with special needs)

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View, City View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View, Pool side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Double bed and Sofa Bed

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Pool side, Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Executive Room with Double BedNon contractual photo

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Mini bar with free soft drinks
Apartments

Our restaurants and bars

Lunch

12:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365

Non contractual photo

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 320

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 224 people

Find out more

Our guest reviews for
Novotel Rio de Janeiro Parque Olimpico

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,197 reviews

tripadvisor

TripAdvisor Rating 4.5/5

731 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent!

Customer review rating 4.5/5

Luciana L. R. Families - 03/03/2021 Confirmed reviews ALL

I loved the fruits I´ve received in the room!

Dear Luciana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Well Locate

Customer review rating 4.0/5

Rodrigo Business - 26/02/2021 Confirmed reviews ALL

I liked the cleanliness, friendliness of the staff, the location close to the Metropolitano shopping mall and the care with the COVID-19. Breakfast staff guiding and caring for the use of mask and glove when serving at the buffet. What I didn't like was the cost of parking. R$ 30.00/day.

Dear Rodrigo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Good stay

Customer review rating 4.5/5

Carol A. Families - 20/02/2021 Confirmed reviews ALL

Hotel was very clean and staff was extremely friendly. They offer breakfast and was great food. I recommend the stay and will stay again in the future. Thank you

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

check in

Customer review rating 4.5/5

Anderson L. Families - 18/02/2021 Confirmed reviews ALL

Demora no check in.

Prezado Sr. L., Agradecemos os seus comentários sobre sua estada no Novotel Rio De Janeiro Parque Olímpico. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Agradecemos bastante que tenha gostado de nossos serviços e estrutura. Foi um prazer ter oferecido uma experiência agradável em nosso hotel. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico
Customer review rating 5.0/5

Erwan C. Business - 26/11/2020 Confirmed reviews ALL

Perfeito, do check in ate o check out

Prezado Sr. Erwan, Agradecemos os seus comentários sobre sua estada no Novotel Rio De Janeiro Parque Olímpico. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Agradecemos bastante que tenha gostado de nossos serviços e estrutura. Foi um prazer ter oferecido uma experiencia agradável em nosso hotel. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Friendly staff

Customer review rating 5.0/5

Italo C. Business - 19/11/2020 Confirmed reviews ALL

Friendly staff, specially Valesca on the front desk

Dear Italo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

The location is not in the best location. Hotel room and bathroom was dirty

Customer review rating 1.5/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

We were not satisfied with our stay there. Though they said they Implemented extra precautions for COVID, the room and bathroom (toilet) was super dirty. Floor wasn’t mopped, toilet had hairs on the seat and behind the seat. It was disappointing to say the least. Compared to the rates they charge it’s not fair.

Dear mr. D., We appreciate your comments about your accommodation, as for us who seek to improve our services, it is very important to receive feedback from our customers. We have investigated what happened with our housekeeping department and we have already taken the necessary steps to ensure that cases like this will not happen again. Despite being an isolated case and it does not reflect the cleanliness standards of our hotel, we acted promptly to resolve this situation. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

excelent team.

Customer review rating 4.5/5

Guilherme Business - 01/10/2020 Confirmed reviews ALL

clean environment, kind and dedicated staff. excellent service.

Dear Guilherme, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Ótima estadia.

Customer review rating 5.0/5

Paulo B. Business - 08/08/2020 Confirmed reviews ALL

Extremamente positiva.

Prezado B., Obrigado por avaliar o Novotel RJ Parque Olímpico. Foi um prazer tê-lo em nosso hotel. É muito gratificante para toda a equipe quando recebemos um comentário tão positivo quanto o seu. Esse feedback é uma verdadeira recompensa e nos motiva a continuar dando o nosso melhor a cada dia. Esperamos revê-lo novamente em breve. Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico
Customer review rating 4.0/5

Ruben Business - 10/03/2020 Confirmed reviews ALL

very nice and friendly staff. all is there. Pool, gym, good breakfast and nice rooms :D

Dear Ruben, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Quiet and confortable!

Customer review rating 3.5/5

Eder G. Business - 27/02/2020 Confirmed reviews ALL

It was good! The coffee machine for morning breakfast was not working well. Be alert!

Dear Eder G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Disappointing

Customer review rating 1.0/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

First time in a Novotel that doesn’t provide bottled water free of charge. This is especially bad as right now in Rio tap water has a bad taste. Restaurant quality is below average for this country. This is likely the first and the last time I stay in this hotel.

Dear Latyr Jean Luc , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Andrade General Manager Novotel RJ Parque Olímpico

Terrible stay

Customer review rating 0.5/5

Bruna Business - 02/02/2020 Confirmed reviews ALL

Dirty room and unpolite staff. When I get the room there was a plate with some dessert that seems was there a long time with a lot of ant. And a letter for Mr Oliveira. The staff said he doesn’t want to stay in that room and another staff said he did not appear. Doesn’t matter, for me it was really disrespectful. on another night, i ordered dinner in my room and signed to pay on departure. a few hours later the employee calls me saying it was to go down and pay because he couldn't find my prepayment, since I had paid 400 reais.

Dear Mrs. Y., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Satisfactoria

Customer review rating 4.0/5

Gabriel Families - 15/01/2020 Confirmed reviews ALL

Agradable, personal muy amable.

Estimado Gabriel, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Rafael Namen Subgerente/Deputy Manager

Met Expectations.

Customer review rating 4.0/5

Jonathan Friends - 09/01/2020 Confirmed reviews ALL

Only complaint was not being able to order food on New Year's Eve because you were setting up the party. Other than that my stay was great!

Dear Jonathan, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Hotel atendeu as expectativas!!

Customer review rating 4.5/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Hotel me surpreendeu positivamente!!!

Prezada Rizia, Agradecemos os seus comentários sobre sua estada no Novotel Rio De Janeiro Parque Olímpico. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Agradecemos bastante que tenha gostado de nossos serviços e estrutura. Foi um prazer ter oferecido uma experiência agradável em nosso hotel. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Rafael Namen Subgerente/Deputy Manager

Will stay here again.

TripAdvisor rating 5.0/5

O3310IJandrews Couples - 05/01/2020 TripAdvisor review

Great staff. Desk attendant spoke excellent English and was very helpful. We enjoyed the workout room and the swimming pool. We found the facility very clean. Also, we found the breakfast was great with a good variety of foods,

Great hotel

Customer review rating 5.0/5

Andrew Couples - 04/01/2020 Confirmed reviews ALL

nice place to stay. very nice people working at this hotel. we had nice meals. the property is well looked after.

Dear Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Nice

Customer review rating 4.5/5

Fábio J. M. Business - 13/12/2019 Confirmed reviews ALL

My experience was good, I would like suggest to you that have mor people for check-in and check out!

Dear Fábio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

The staff at the front desk, in the restaurant and the maids are all so kind, friendly and helpful. Thank you all!

Customer review rating 4.0/5

Sandra K. Business - 10/11/2019 Confirmed reviews ALL

I have stayed at Novotel twice and was welcomed back by many of the staff. I only speak English, but the front desk staff speak good English and were so helpful and friendly.

Dear Sandra K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

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