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Novotel Rio de Janeiro Parque Olimpico Hotel 4 stars

Customer review rating 4.3/5 5,750 reviews
Novotel Rio de Janeiro Parque Olimpico
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Novotel Family - 2 children up to 16 years FREE

  • Free WIFI and rooms for meetings, corporate events and conventions

  • In Balance Area open 24 hours a day (fitness center, sauna and special menu)

  • KIDS' Space featuring an X-BOX and children's menu

  • Easy access to the Riocentro convention center, the Olympic Park and Jeunesse Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Rio de Janeiro Parque Olimpico

Av Embaixador Abelardo
Bueno 1511
Barra da Tijuca
22775040
rio de janeiro
brazil

Tel: +552134784900

Fax: (+55)21/34784901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO AIRPORT At 33km / 20.51 miles

  • By plane

    SANTOS DUMONT At 35km / 21.75 miles

  • By train

    RODOVIARIA At 35km / 21.75 miles

GPS :-22.97358, -43.371984

Our accommodations

Spacious and contemporary in design, the Novotel room is truly a place for living and can be adapted to suit all your needs.

Accessible room

Superior double bedroom (adapted for people with special needs)

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Garden side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: City side, Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Double bed and Sofa Bed

  • Max. number of persons: 4
  • Area: From 26m²
  • Views: Pool side, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Executive Room with Double Bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Mini bar with free soft drinks

Our restaurants and bars

RESTAURANTE 365 PARQUE OLIMPICO

Type of cuisine: International

Lunch

12:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365

Photo non contractuelle / Strictly non binding

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 320 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 224 people

Find out more

Our guest reviews for
Novotel Rio de Janeiro Parque Olimpico

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,750 reviews

tripadvisor

TripAdvisor Rating 4.5/5

631 reviews

Disappointing

Customer review rating 4.3/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

First time in a Novotel that doesn’t provide bottled water free of charge. This is especially bad as right now in Rio tap water has a bad taste. Restaurant quality is below average for this country. This is likely the first and the last time I stay in this hotel.

Dear Latyr Jean Luc , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Andrade General Manager Novotel RJ Parque Olímpico

Terrible stay

Customer review rating 4.3/5

Bruna Business - 02/02/2020 Confirmed reviews ALL

Dirty room and unpolite staff. When I get the room there was a plate with some dessert that seems was there a long time with a lot of ant. And a letter for Mr Oliveira. The staff said he doesn’t want to stay in that room and another staff said he did not appear. Doesn’t matter, for me it was really disrespectful. on another night, i ordered dinner in my room and signed to pay on departure. a few hours later the employee calls me saying it was to go down and pay because he couldn't find my prepayment, since I had paid 400 reais.

Dear Mrs. Y., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Andrade Gerente Geral/General Manager Novotel RJ Parque Olímpico

Satisfactoria

Customer review rating 4.3/5

Gabriel Families - 15/01/2020 Confirmed reviews ALL

Agradable, personal muy amable.

Estimado Gabriel, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Rafael Namen Subgerente/Deputy Manager

Met Expectations.

Customer review rating 4.3/5

Jonathan Friends - 09/01/2020 Confirmed reviews ALL

Only complaint was not being able to order food on New Year's Eve because you were setting up the party. Other than that my stay was great!

Dear Jonathan, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Hotel atendeu as expectativas!!

Customer review rating 4.3/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

Hotel me surpreendeu positivamente!!!

Prezada Rizia, Agradecemos os seus comentários sobre sua estada no Novotel Rio De Janeiro Parque Olímpico. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Agradecemos bastante que tenha gostado de nossos serviços e estrutura. Foi um prazer ter oferecido uma experiência agradável em nosso hotel. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Rafael Namen Subgerente/Deputy Manager

Will stay here again.

TripAdvisor rating 4.5/5

O3310IJandrews Couples - 05/01/2020 TripAdvisor review

Great staff. Desk attendant spoke excellent English and was very helpful. We enjoyed the workout room and the swimming pool. We found the facility very clean. Also, we found the breakfast was great with a good variety of foods,

Great hotel

Customer review rating 4.3/5

Andrew Couples - 04/01/2020 Confirmed reviews ALL

nice place to stay. very nice people working at this hotel. we had nice meals. the property is well looked after.

Dear Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Nice

Customer review rating 4.3/5

Fábio J. M. Business - 13/12/2019 Confirmed reviews ALL

My experience was good, I would like suggest to you that have mor people for check-in and check out!

Dear Fábio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

The staff at the front desk, in the restaurant and the maids are all so kind, friendly and helpful. Thank you all!

Customer review rating 4.3/5

Sandra K. Business - 10/11/2019 Confirmed reviews ALL

I have stayed at Novotel twice and was welcomed back by many of the staff. I only speak English, but the front desk staff speak good English and were so helpful and friendly.

Dear Sandra K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Amazing

Customer review rating 4.3/5

Alexandre G. Business - 28/10/2019 Confirmed reviews ALL

Excellent.

Dear Alexandre, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Service was very inneficient

Customer review rating 4.3/5

Mauricio Friends - 14/10/2019 Confirmed reviews ALL

We were there due to the Rock in Rio. But it was clear that the hotel was not prepared for such event. We took 1:05hs in the line to do the check in. A chaos without any organization. Only 2 guys at the front desk having to run to a very longlasting process to do the check in. During the breakfast another example of lack of preparation from the hotel. Items were not replaced, we waited several minutes to have water, glasses and other items replaced in the buffet. Definitely it was not according the standards we expect from Accor hotels.

Dears Maurico and Deborah, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of on a next time. Sincerely, Rafael Namen Subgerente/Deputy Manager

Restaurant is very expensive

Customer review rating 4.3/5

Renato V. S. Families - 09/10/2019 Confirmed reviews ALL

Very fast experience but, nice

Dear Renato, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Novotel surprised me.

Customer review rating 4.3/5

Ga… Business - 01/10/2019 Confirmed reviews ALL

Very nice, calm, easy and tasty.

Dear Gabriela, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Parque Olimpico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Subgerente/Deputy Manager

Hotel that meets expectations

Customer review rating 4.3/5

Mo Business - 27/09/2019 Confirmed reviews ALL

Location: The hotel is in a nice location with the mall right opposite and easy access to public transport. Room: Rooms are well furnished. WiFi: The Wifi is good and provides good bandwidth. It does not drop connections Breakfast: The offering is good with a decent selection. I did not like the scrambled eggs; perhaps the chef should go back to school to see how this is prepared.

Dear Mohan Rao B., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Parque Olimpico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Subgerente/Deputy Manager

Exceptional

Customer review rating 4.3/5

Igor C. Families - 16/09/2019 Confirmed reviews ALL

Excellent hotel, very good location, clean room, wonderful breakfast, high quality standard with fair price.

Dear Igor Jerko Cenic L., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Parque Olimpico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Subgerente/Deputy Manager

Very good

Customer review rating 4.3/5

Nadi S. Business - 08/09/2019 Confirmed reviews ALL

Very good, little delay in response

Dear Nadi S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager
Customer review rating 4.3/5

Luiz C. C. S. Business - 05/09/2019 Confirmed reviews ALL

Expetacular

Prezado Sr. Luiz Carlos, Agradecemos seus comentários sobre sua estada no Novotel Rio de Janeiro Parque Olímpico. Foi com prazer que recebemos seus elogios. Não deixaremos de compartilhar seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade Na expectativa de recebê-lo novamente, aceite os nossos melhores cumprimentos. Atenciosamente, Rafael Namen Subgerente/Deputy Manager Novotel RJ Parque Olimpico

No efficiency

Customer review rating 4.3/5

Anonymous Business - 03/09/2019 Confirmed reviews ALL

Environment was great. But staff was inefficient, many language barriers. Took forever to order room service.

Dear Adele, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Namen Subgerente/Deputy Manager

Wonderful

Customer review rating 4.3/5

Doug Solo - 22/08/2019 Confirmed reviews ALL

Great hotel clean very helpful staff the best guys Luciana Rachel and Daniel from the bar and food they help me the whole time made my stay very nice I will recommend the hotel thank you

Dear Doug, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Dr.

Customer review rating 4.3/5

Anonymous Business - 13/08/2019 Confirmed reviews ALL

Accommodations were satisfactory and staff were very friendly.

Dear Mr. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager
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