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Novotel Rio de Janeiro Parque Olimpico Hotel 4 stars

TripAdvisor rating 4.5/5 593 reviews
Novotel Rio de Janeiro Parque Olimpico
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+ 23 Services
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Room 1

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Hotel extras

  • Novotel Family - 2 children up to 16 years FREE

  • Free WIFI and rooms for meetings, corporate events and conventions

  • In Balance Area open 24 hours a day (fitness center, sauna and special menu)

  • KIDS' Space featuring an X-BOX and children's menu

  • Easy access to the Riocentro convention center, the Olympic Park and Jeunesse Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Rio de Janeiro Parque Olimpico

Av Embaixador Abelardo
Bueno 1511
Barra da Tijuca
22775040
rio de janeiro
brazil

Tel: +552134784900

Fax: (+55)21/34784901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GALEAO AIRPORT At 33km / 20.51 miles

  • By plane

    SANTOS DUMONT At 35km / 21.75 miles

  • By train

    RODOVIARIA At 35km / 21.75 miles

GPS :-22.97358, -43.371984

Our accommodations

Spacious and contemporary in design, the Novotel room is truly a place for living and can be adapted to suit all your needs.

Superior double bedroom (adapted for people with special needs)

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Garden side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: City side, Pool side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Superior Room with Double bed and Sofa Bed

  • Max. number of persons: 4
  • Area: From 26m²
  • Views: Pool side, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk

Executive Room with Double Bed

  • Max. number of persons: 2
  • Area: From 26m²
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine
  • Mini bar with free soft drinks

Our restaurants and bars

RESTAURANTE 365 PARQUE OLIMPICO

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

12:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365

Photo non contractuelle / Strictly non binding

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 320 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 224 people

Find out more

Our guest reviews for
Novotel Rio de Janeiro Parque Olimpico

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,517 reviews

tripadvisor

TripAdvisor Rating 4.5/5

593 reviews

The staff at the front desk, in the restaurant and the maids are all so kind, friendly and helpful. Thank you all!

Customer review rating 4.3/5

Sandra K. Business - 10/11/2019 Confirmed reviews ALL

I have stayed at Novotel twice and was welcomed back by many of the staff. I only speak English, but the front desk staff speak good English and were so helpful and friendly.

Dear Sandra K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Amazing

Customer review rating 4.3/5

Alexandre G. Business - 28/10/2019 Confirmed reviews ALL

Excellent.

Dear Alexandre, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Service was very inneficient

Customer review rating 4.3/5

Mauricio Friends - 14/10/2019 Confirmed reviews ALL

We were there due to the Rock in Rio. But it was clear that the hotel was not prepared for such event. We took 1:05hs in the line to do the check in. A chaos without any organization. Only 2 guys at the front desk having to run to a very longlasting process to do the check in. During the breakfast another example of lack of preparation from the hotel. Items were not replaced, we waited several minutes to have water, glasses and other items replaced in the buffet. Definitely it was not according the standards we expect from Accor hotels.

Dears Maurico and Deborah, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of on a next time. Sincerely, Rafael Namen Subgerente/Deputy Manager

Restaurant is very expensive

Customer review rating 4.3/5

Renato V. S. Families - 09/10/2019 Confirmed reviews ALL

Very fast experience but, nice

Dear Renato, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Novotel surprised me.

Customer review rating 4.3/5

Ga… Business - 01/10/2019 Confirmed reviews ALL

Very nice, calm, easy and tasty.

Dear Gabriela, We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Parque Olimpico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Subgerente/Deputy Manager

Hotel that meets expectations

Customer review rating 4.3/5

Mo Business - 27/09/2019 Confirmed reviews ALL

Location: The hotel is in a nice location with the mall right opposite and easy access to public transport. Room: Rooms are well furnished. WiFi: The Wifi is good and provides good bandwidth. It does not drop connections Breakfast: The offering is good with a decent selection. I did not like the scrambled eggs; perhaps the chef should go back to school to see how this is prepared.

Dear Mohan Rao B., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Parque Olimpico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Subgerente/Deputy Manager

Exceptional

Customer review rating 4.3/5

Igor C. Families - 16/09/2019 Confirmed reviews ALL

Excellent hotel, very good location, clean room, wonderful breakfast, high quality standard with fair price.

Dear Igor Jerko Cenic L., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Parque Olimpico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Subgerente/Deputy Manager

Very good

Customer review rating 4.3/5

Nadi S. Business - 08/09/2019 Confirmed reviews ALL

Very good, little delay in response

Dear Nadi S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager
Customer review rating 4.3/5

Luiz C. C. S. Business - 05/09/2019 Confirmed reviews ALL

Expetacular

Prezado Sr. Luiz Carlos, Agradecemos seus comentários sobre sua estada no Novotel Rio de Janeiro Parque Olímpico. Foi com prazer que recebemos seus elogios. Não deixaremos de compartilhar seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade Na expectativa de recebê-lo novamente, aceite os nossos melhores cumprimentos. Atenciosamente, Rafael Namen Subgerente/Deputy Manager Novotel RJ Parque Olimpico

No efficiency

Customer review rating 4.3/5

Anonymous Business - 03/09/2019 Confirmed reviews ALL

Environment was great. But staff was inefficient, many language barriers. Took forever to order room service.

Dear Adele, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Namen Subgerente/Deputy Manager

Wonderful

Customer review rating 4.3/5

Doug Solo - 22/08/2019 Confirmed reviews ALL

Great hotel clean very helpful staff the best guys Luciana Rachel and Daniel from the bar and food they help me the whole time made my stay very nice I will recommend the hotel thank you

Dear Doug, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Dr.

Customer review rating 4.3/5

Anonymous Business - 13/08/2019 Confirmed reviews ALL

Accommodations were satisfactory and staff were very friendly.

Dear Mr. N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

Average... Nothing more or less...

Customer review rating 4.3/5

Dc Business - 10/08/2019 Confirmed reviews ALL

Average.

Dear Mr. C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael Namen Subgerente/Deputy Manager

Just an average hotel in the city of rio.

Customer review rating 4.3/5

Jayakumar Solo - 20/07/2019 Confirmed reviews ALL

The room allotted to me did not have the air conditioning properly working. Called receptionist, she send a maintenance team member after about 20 minutes. The guy was looking helpless and I asked to change the room if the problem can not be repaired. So, I was transferred to another room where the situation with air-conditioning was same. So the stay in the hotel was uncomfortable for me. The food at restaurant was not that tasty and the buffet layout and choice of items were pathetic for a hotel like yours.

Dear Jayakumar, Thank you for taking the time to share your feedback. We apologize for the problem with the air conditioner. We already share the problem with the responsible department, so that it can be solved as soon as possible. We hope to welcome you back to our hotel very soon! Sincerely, Rafael Namen Subgerente/Deputy Manager

just sleep

Customer review rating 4.3/5

Anonymous Business - 20/07/2019 Confirmed reviews ALL

nice

Dear Rita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager

A lot of disappointment

Customer review rating 4.3/5

Wellington B. Families - 10/07/2019 Confirmed reviews ALL

We had to change rooms due to the strong musty smell. We chose a sparkling water in the refrigerator, but once opened, the water did not contain gas. False appearance of sparkling water. The salt bread from the breakfast was terrible. How old and tasteless.

Dear Wellington, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael Namen Subgerente/Deputy Manager

Not what I expected

Customer review rating 4.3/5

Jonathan Solo - 23/06/2019 Confirmed reviews ALL

The overall service was decent but with some outstanding issues: 1) The bar service was slow and not exactly friendly. I had to wait for 15 minutes seated at the bar before someone shows up and offer me something to drink. It took another 10 minutes for the bartender to make it. Several staff member saw me alone at the bar and did nothing. 2) the lobby was pretty noisy and disturbing. There a blender at the bar that is noise than a helicopter. On top of that there were kids messing around beyond the limits of social standards. Somebody had to do something. I understand kids play and do noise but not like that. 3) two lights in my bedroom were not working. Minor issue but demonstrates some lack of zeal.

recomendo com certeza

Customer review rating 4.3/5

Alexandre D. R. Business - 22/06/2019 Confirmed reviews ALL

excelente custo beneficio.

Prezado Sr. Alexandre, Agradecemos seus comentários sobre sua estada no Novotel Rio de Janeiro Parque Olímpico. Foi com prazer que recebemos seus elogios. Não deixaremos de compartilhar seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade Na expectativa de recebê-lo novamente, aceite os nossos melhores cumprimentos. Atenciosamente, Rafael Namen Subgerente/Deputy Manager Novotel RJ Parque Olimpico

Very good stay

Customer review rating 4.3/5

Rodrigo Business - 21/06/2019 Confirmed reviews ALL

Clean room, good WiFi, good quality of food.

Dear Mr. Rodrigo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager
Customer review rating 4.3/5

Alejandro M. L. Business - 21/06/2019 Confirmed reviews ALL

I visited Rio for business and the hotel installations are very confortable, but the pool was closed during my stay in NOVOTEL

Dear Mr. Alejandro, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Namen Subgerente/Deputy Manager
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