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ibis Novo Hamburgo Hotel 3 stars

Customer review rating 4.4/5 3,109 reviews

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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ibis Novo Hamburgo
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+ 9 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 novo hamburgo
brazil

Tel: +555132711700

Fax: (+55)5132711701

Check-in from 12h00

Check out up to 12h00

  • CITRAL VIACAO FUTURA :  RIO BRANCO RIO BRANCO

  • By plane

    SALGADO FILHO At 37km / 23 miles

  • By train

    ESTACAO METRO At 5km / 3 miles

GPS :-29.685275, -51.140903

Our accommodation(s)

Standard Room with Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Regional

COMES AND BEBES

Even the bar provides a relaxing atmosphere; the ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 1 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
ibis Novo Hamburgo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,109 reviews

tripadvisor

TripAdvisor Rating 4.0/5

421 reviews

Clean Rooms

Customer review rating 5.0/5

Celso G. Business - 07/05/2021 Confirmed reviews ALL

Very great, kindly front desk person and room was very clean

Prezado Celso, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

Perfect for short stay

Customer review rating 4.5/5

Anonymous Couples - 14/01/2021 Confirmed reviews ALL

Room was small, but clean and comfy. AC worked very well, bed was great. Bathroom was fine with nice shower. Only negative point was no netflix or smart tv access - just an older tv with a few channels and no chance to get Netflix or other streaming service which was a shame as the wifi was very good.

Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariana Fischer General Manager

Top

Customer review rating 5.0/5

Lúcio D. C. R. Business - 27/11/2020 Confirmed reviews ALL

Top

Prezado Lucio! Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

Nice staff, good location.

Customer review rating 4.0/5

Letícia Business - 07/03/2020 Confirmed reviews ALL

The towels had a nice smell, and the cleaning in general was very well done. The personal was gentle and quick. However, I didn’t like the dinner and I would like the hotel to have a gym (as the one in Caxias do Sul does)

Dear Leticia, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mariana Fischer General Manager
Customer review rating 4.0/5

Claudio M. Business - 01/12/2019 Confirmed reviews ALL

Satisfatória, tranquila

Prezado Sr. Claudio, Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Mariana Fischer Gerente Geral

Clean rooms and nice breakfast

Customer review rating 4.0/5

Leandro D. M. Families - 16/10/2019 Confirmed reviews ALL

I’ve had a small issue during the check in. We were charged extra. However, at the check out everything was solved. No issues at all. The room were nice and clean but we could use a hand towel in the room.

Dear Leandro, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mariana Fischer General Manager

EXCELENTE HOTEL

Customer review rating 5.0/5

Adir Families - 05/09/2019 Confirmed reviews ALL

LOCAL IMPECAVEL, CONFORTAVEL, CAFE DA MANHA DELICIOSO.

Prezado Adir,, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

tranqila

Customer review rating 5.0/5

José A. T. D. L. Business - 29/07/2019 Confirmed reviews ALL

Sempre me hospedo no Ibis NH

Prezado Sr. José Alfredo, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

Amazing

Customer review rating 5.0/5

Marcelo F. D. Business - 27/06/2019 Confirmed reviews ALL

Stay at ibis wherever I go is for me a moment of pleasure in all senses.

Prezado Sr. Marcelo, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

Excellence

Customer review rating 4.5/5

Tiago J. Couples - 21/05/2019 Confirmed reviews ALL

It was very good.

Dear Tiago, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariana Fischer Manager

Boa

Customer review rating 4.0/5

Henrique Business - 11/04/2019 Confirmed reviews ALL

dentro das expectativas

Prezado hóspede Henrique, Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Mariana Fischer Gerente Geral

At Ibis always is 100%

TripAdvisor rating 4.0/5

Rheinheimer Business - 14/05/2018 TripAdvisor review

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

Ibis NH Again good !

TripAdvisor rating 4.0/5

Fabio Moacir K Couples - 22/11/2017 TripAdvisor review

Good Hotel ! Always a good place to stay in Novo Hamburgo RS Brasil . Good location ! Parking is free ! Breakfest also good sort of food ! I recommend this Hotel for travelers for a maximum of 5 days stay !

Dear Fabio. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruna Lira - General Maneger.

GOOD COST BENEFIT RATIO

TripAdvisor rating 4.0/5

SergioTadeuOliveira Business - 12/07/2016 TripAdvisor review

Very good service, gentle people, well located, good installations, affordable price, very good meal. Good parking space and vey quiet inspite of being close to the highway. Excellent showers and cleanliness.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabiano Reis General Manager Hotel ibis Novo Hamburgo

Nice Stay In Novo Hamburgo

TripAdvisor rating 5.0/5

jessemella Business - 16/11/2015 TripAdvisor review

Good Pricing for a Good hotel. New rooms and staff was really helpful and polite. Good Breakfast as well. The location is kinda far away from the restaurant areas in downtown, but the neighborhood had a few good options.

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Reis Gerente geral Hotel ibis Novo Hamburgo

A real Accor hotel

TripAdvisor rating 5.0/5

g-cardozo Business - 23/08/2015 TripAdvisor review

As a Leclub top status member, I stay a lot at Accor hotels and like to be recognize for my loyalty. This hotel in Novo Hamburgo did a great job. At the reception desk my check in was all done and the voucher for my complimentary drink was printed and handed to me along with the key (card) to my room. The complimentary parking is a great deal. I recomend the breakfast because they serve some tipical bread. At the bar you can taste some local beers.

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabiano Reis Gerente Geral Hotel Ibis Novo Hamburgo

We loved!

TripAdvisor rating 5.0/5

lieverson Family - 03/06/2015 TripAdvisor review

We remember our stay at Ibis Schiphol Amsterdam Airport. Its easy an very clean. Free large parking. Easy chek in and out. The price is good. My family stay like home. Good beds and hot shower. We will be back soon.

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis NH +-

TripAdvisor rating 4.0/5

Fabio Moacir K Business - 24/05/2015 TripAdvisor review

The breakfest should have honey !!! For dinner should have more options. The hotel is very well located. The rate should be less for gold members. The rooms should have a water bottle every day. TV in the morning should be more speaker volume in the morning

Exmo. Senhor, Agradecemos os seus comentários no seguimento da sua estada no Ibis Novo Hamburgo. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de lhe acolher de novo, queira aceitar os nossos melhores cumprimentos Sinceramente, Fabiano Reis Gerente geral Hotel ibis Novo Hamburgo

Ibis Standard -

TripAdvisor rating 4.0/5

Luis Felipe S Solo travel - 05/01/2015 TripAdvisor review

Ibis NH is good value benefit cost. Unfortunately service and food at dinner left to be desired. Would not recommend. Space breakfast in the morning and small. Sunday was packed and queues. I waited for about 20 minutes. Plus point: free covered parking.

Prezado(a), Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências. Agradecemos novamente por nos informar sobre sua experiência. Sinceramente, Fabiano Reis Gerente geral Hotel ibis Novo Hamburgo

Clean, easy, fast

TripAdvisor rating 5.0/5

Agubert Couples - 02/09/2013 TripAdvisor review

As always ibis with clean rooms, agility at the reception, spectacular breakfast, and all with very good price. Unica complaint relates to the number of employees who operate the hotel at night, are at most two, and usually there are customers enjoying the services of the bar. Leaving the reception filled.

Dear We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcio Wilson KESTERING Gerente geral Hotel ibis Novo Hamburgo

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