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ibis Novo Hamburgo Hotel 3 stars

Customer review rating 4.4/5 2,950 reviews
ibis Novo Hamburgo
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+ 17 Services
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Room 1

Number of guests
Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240
novo hamburgo
brazil

Tel: +555132711700

Fax: (+55)5132711701

Contact email

Check-in from 12h00

Check out up to 12h00

  • CITRAL VIACAO FUTURA :  RIO BRANCO RIO BRANCO

  • By plane

    SALGADO FILHO At 37km / 23 miles

  • By train

    ESTACAO METRO At 5km / 3 miles

GPS :-29.685275, -51.140903

Our accommodations

Accessible room

Standard Room with Double Bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

Ibis Kitchen

Type of cuisine: Regional

COMES AND BEBES

Photo non contractuelle / Strictly non binding

Even the bar provides a relaxing atmosphere; the ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 1 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
ibis Novo Hamburgo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,950 reviews

tripadvisor

TripAdvisor Rating 4.0/5

418 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice staff, good location.

Customer review rating 4.4/5

Letícia Business - 07/03/2020 Confirmed reviews ALL

The towels had a nice smell, and the cleaning in general was very well done. The personal was gentle and quick. However, I didn’t like the dinner and I would like the hotel to have a gym (as the one in Caxias do Sul does)

Dear Leticia, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mariana Fischer General Manager
Customer review rating 4.4/5

Claudio M. Business - 01/12/2019 Confirmed reviews ALL

Satisfatória, tranquila

Prezado Sr. Claudio, Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Mariana Fischer Gerente Geral

Clean rooms and nice breakfast

Customer review rating 4.4/5

Leandro D. M. Families - 16/10/2019 Confirmed reviews ALL

I’ve had a small issue during the check in. We were charged extra. However, at the check out everything was solved. No issues at all. The room were nice and clean but we could use a hand towel in the room.

Dear Leandro, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mariana Fischer General Manager

EXCELENTE HOTEL

Customer review rating 4.4/5

Adir Families - 05/09/2019 Confirmed reviews ALL

LOCAL IMPECAVEL, CONFORTAVEL, CAFE DA MANHA DELICIOSO.

Prezado Adir,, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

tranqila

Customer review rating 4.4/5

José A. T. D. L. Business - 29/07/2019 Confirmed reviews ALL

Sempre me hospedo no Ibis NH

Prezado Sr. José Alfredo, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

Amazing

Customer review rating 4.4/5

Marcelo F. D. Business - 27/06/2019 Confirmed reviews ALL

Stay at ibis wherever I go is for me a moment of pleasure in all senses.

Prezado Sr. Marcelo, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Mariana Fischer Gerente Geral

Excellence

Customer review rating 4.4/5

Tiago J. Couples - 21/05/2019 Confirmed reviews ALL

It was very good.

Dear Tiago, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariana Fischer Manager

Boa

Customer review rating 4.4/5

Henrique Business - 11/04/2019 Confirmed reviews ALL

dentro das expectativas

Prezado hóspede Henrique, Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Mariana Fischer Gerente Geral

fgsgsdfgs

Customer review rating 4.4/5

Andre Business - 18/03/2019 Confirmed reviews ALL

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Prezado Sr. Andre Obrigada por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Mariana Fischer Gerente Geral

Pratico

Customer review rating 4.4/5

Maurício D. Friends - 09/09/2018 Confirmed reviews ALL

Limpo, gente linda, descolada alternativa

Boa Tarde Mauricio Muito obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruna Lira - Gerente Geral

CONFORTAVEL

Customer review rating 4.4/5

Fernando Business - 15/08/2018 Confirmed reviews ALL

ESTADIA TRANQUILA E PRAZEROSA

Olá Fernando Agradecemos os seus comentários no seguimento da sua estada no ibis Novo Hamburgo. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe.A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atenciosamente, Bruna Lira - Gerente Geral

Excellent!

Customer review rating 4.4/5

Katia V. Couples - 05/07/2018 Confirmed reviews ALL

Very professional, yet warming.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruna Lira - General Manager

Mr.

Customer review rating 4.4/5

Werner J. Business - 26/05/2018 Confirmed reviews ALL

One Elevator not working for 3 days. Kitchen bad, very bad. Stupid team. With ACCOR card silver no discount obtained for 2 rooms

Dear J., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bruna Lira - Genral Manager

At Ibis always is 100%

TripAdvisor rating 4.0/5

Rheinheimer Business - 14/05/2018 TripAdvisor review

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

atendeu as expectativas

Customer review rating 4.4/5

Luis Families - 11/05/2018 Confirmed reviews ALL

Dentro do esperado. Satisfeito.

Boa Tarde Sr. Luis Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruna Lira - Gerente Geral
Customer review rating 4.4/5

Silvio S. S. Families - 11/03/2018 Confirmed reviews ALL

SIMPLES e PRATICA

Boa Tarde Sr. Silvio Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Bruna Lira - Gerente Geral

eficiente

Customer review rating 4.4/5

Luiz A. Solo - 16/02/2018 Confirmed reviews ALL

atenciosos e eficientes

Olá Sr. Luiz A. Muito obrigada pelos comentários quanto ao serviços do Ibis Novo Hamburgo, saiba que é sempre um prazer recebe-lo em nosso hotel. Atenciosamente, Bruna Lira - Gerente Geral

boa

Customer review rating 4.4/5

Nelson Business - 26/12/2017 Confirmed reviews ALL

Local limpo e agradavel.......................................................................................................

Olá Nelson Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atenciosamente, Bruna Lira - Gerente Geral

COURTEOUS & HELPFUL STAFF

Customer review rating 4.4/5

Yogesh Business - 30/11/2017 Confirmed reviews ALL

VERY FRIENDLY ATMOSPHERE ! GREAT LOCTION

Dear Yogesh M., We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruna Lira - General Manager

Ibis NH Again good !

TripAdvisor rating 4.0/5

Fabio Moacir K Couples - 22/11/2017 TripAdvisor review

Good Hotel ! Always a good place to stay in Novo Hamburgo RS Brasil . Good location ! Parking is free ! Breakfest also good sort of food ! I recommend this Hotel for travelers for a maximum of 5 days stay !

Dear Fabio. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruna Lira - General Maneger.
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