ibis Novo Hamburgo 3 stars

Customer review rating (ALL Rating) 4.1/5 492 reviews

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Rua Jose do Patrocinio 303, 93 310 240 NOVO HAMBURGO, Brazil

Description

Hotel extras

  • Rooms with Wi-Fi, air conditioning and minibar

  • Ibis Kitchen Restaurant and 24-h Bar

  • Event room for up to 40 people

  • 30 minutes to Porto Alegre Salgado Filho International Airport

  • 80 minutes from the gaúcha mountain range and multiple tourist points.

Our accommodation(s)

Hotel location

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO
Brazil

GPS:-29.68589, -51.14081

Telephone
Fax +55 51 3271-1701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Ibis Kitchen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  492 reviews

TripAdvisor Rating  4.2/5  442 reviews

Customer review rating 5.0/5

Ernesto F. Solo - Confirmed reviews ALL

Usually, there's not much to comment on an Ibis, as they're all the same; you stayed at one, you stayed at them all. But Ibis Novo Hamburgo got my attention on three counts: first, its location, very convenient near BR116. Second, its staff, especially Edwin. He is a man you can see enjoys his work! I took advantage at being the only checking in, and had a long and fun chat with him. Being received by a person who is a happy at what he is doing makes you feel much better! And third, there was Payson Breton butter, my favorite, at the breakfast buffet. Having such a gourmet treat for the guests is proof the management is striving to please.

Dear Ernesto F., Thank you for taking the time to share your positive experience at Ibis Novo Hamburgo. We are delighted to hear that our convenient location near BR116, along with the outstanding service provided by Edwin, contributed to your enjoyable stay. It is always rewarding to know that our team members can create memorable interactions with our guests. We are also pleased that you appreciated the inclusion of Payson Breton butter at our breakfast buffet. We strive to provide quality offerings to enhance our guests' experience, and it is gratifying to receive such feedback. Your kind words encourage us to continue our efforts in delivering exceptional service and amenities. We hope to welcome you back in the future for another delightful stay. Atenciosamente, Tatiane Fetter General Manager

Customer review rating 3.0/5

Rodrigo T. S. Business - Confirmed reviews ALL

Entrada para o Hotel perigosa, você não consegue vindo da rodovia acessar, precisa fazer um retorno distante. Esta foi minha segunda estadia neste Ibis, estou habituado a ficar em ibis pelo Brasil todo e inclusive já fiquei no Ibis Budget em Paris na França. Este com certeza foi o mais amador que já fiquei. Em ambas vezes que fiquei no Ibis Novo Hamburgo a recepção se mostrou despreparada não encontrando minha reserva, me colocando numa situação constrangedora precisando ligar para minha agencia por problemas no sistema do hotel. Tanto estadias como café da manhã já estavam ok e sempre eles não encontram, melhorem sistema e recepção por favor.

Olá Senhor Rodrigo, Obrigado por dedicar um tempo para compartilhar seu feedback. Realmente neste momento o acesso ao nosso hotel está diferente por conta das obras que estão sendo realizadas na rodovia, em breve teremos o acesso normalizado. Trabalhamos muito para fornecer uma experiência agradável para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso, pedimos desculpas pelos inconvenientes causados durante sua hospedagem conosco. Esperamos poder reconquistar sua confiança em uma próxima hospedagem. Atenciosamente, Tatiane Fetter Gerente Geral

Customer review rating 2.0/5

Eduardo B. V. Solo - Confirmed reviews ALL

Ainda não recebi a nota fiscal da hospedagem, o que é imprescindível para minha atividade profissional.

Customer review rating 5.0/5

Alvaro L. F. Business - Confirmed reviews ALL

Eu gosto bastante de todos do grupo Ibis

Olá Alvaro, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Tatiane Fetter Gerente Geral

Customer review rating 4.5/5

Sergio B. I. Couples - Confirmed reviews ALL

Quarto confortável, bom aquecimento e um banho de chuveiro ótimo.

Olá Sergio Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Tatiane Fetter Gerente Geral

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Other web-users rate our hotel

  • 125 reviews 9.3/10 Location
  • 314 reviews 6.3/10 Room
  • 274 reviews 7.3/10 Service
  • 13 reviews 6.9/10 WiFi
  • 222 reviews 6.9/10 Breakfast
  • 161 reviews 6.8/10 Cleanliness
  • 61 reviews 1.6/10 Food
  • 47 reviews 7.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.