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ibis Porto Alegre Aeroporto Hotel 3 stars

Customer review rating 4.2/5 9,810 reviews

ibis Porto Alegre Aeroporto
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+ 18 Services
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Room 1

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Hotel extras

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  • Advantage 2

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  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SALGADO FILHOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Services for children
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Porto Alegre Aeroporto

Av Das Industrias 1342
Navegantes
90200290
porto alegre
brazil

Tel: +555130181800

Check-in from 12h00

Check out up to 12h00

  • AEROPORTO :  T5 AIRPORT

  • By plane

    SALGADO FILHO At 4.2km / 2.61 miles - Shuttle paying

  • By car

    BR 290 At 0.1km / 0.06 miles

GPS :-29.98712, -51.171078

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Apartment for 1 to 2 persons

  • Max. number of persons: 2
  • Area: From 0 m² / 0 sq ft
Room

Our restaurants and bars

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Porto Alegre Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,810 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,632 reviews

well located, good space, very clean

Customer review rating 4.2/5

Ys Business - 14/03/2020 Confirmed reviews ALL

the staff was very friendly even though only one of them speaks english. the hotel is super close to the airport, and the shuttle service was very nice.

Dear Yiqing S., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

well located, good service

Customer review rating 4.2/5

Giuliano Business - 09/03/2020 Confirmed reviews ALL

everything was good

Great location

Customer review rating 4.2/5

Dave D. Families - 07/03/2020 Confirmed reviews ALL

Very attentive to customers, good location near airport

Dear David Charles D., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

It is ok

Customer review rating 4.2/5

R. Business - 01/02/2020 Confirmed reviews ALL

Location is ok, near the airport. Room was not so well cleaned, specially the bathroom.

Dear Renato Z., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Good meals, too!

Customer review rating 4.2/5

Ligia B. D. F. Families - 29/01/2020 Confirmed reviews ALL

I had forgot two shirts in the wardrobe, I called the hotel and I got them the next day! Thanks!

Dear Ligia, We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…
Customer review rating 4.2/5

Anonymous Business - 21/01/2020 Confirmed reviews ALL

Hotel is old, not very clean and can only be described as average but then again it is an IBIS hotel. Maybe designed to be this way. Normally I would not stay in IBIS hotel as previous experience similar but due to arrival time and location there was no other choice

Dear Nicolas R., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Dissatisfied

Customer review rating 4.2/5

Mat Business - 17/01/2020 Confirmed reviews ALL

Hotel WiFi was not working for almost half a day and the reason why I chose this hotel was because of the connection, which I believed was reliable. I was not able to work for half a day because of this. In addition, the hotel must have irons in the rooms. I was informed at checkout that there are shared irons in the fourth floor, which is a first for me. I was not informed of this at check-in and there is no information about it in the hotel flyers.

Dear Matuzalem M., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…
Customer review rating 4.2/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

The hotel had barely the basics

Dear Cassia Dos Santos C., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Satisfied

Customer review rating 4.2/5

Anonymous Couples - 21/12/2019 Confirmed reviews ALL

We arrived at 2am and left at 9a.m after breakfast. Good breakfast and good accommodation.

Dear MR. Marcos O., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…
Customer review rating 4.2/5

Rubens L. J. Families - 20/12/2019 Confirmed reviews ALL

Nota 10....

Prezado Sr. Rubens, Agradecemos por compartilhar seus comentários referentes à estada no Ibis Porto Alegre Aeroporto. Iremos partilhar vossa opinião com toda nossa equipe. Sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, Alexandre Silva Gerente Geral IBIS PORTO ALEGRE AEROPORTO Email: H5…

Good

Customer review rating 4.2/5

Vlaldemir F. Business - 15/12/2019 Confirmed reviews ALL

Good experience, small problems at the room like bathroom ceiling broken and clogged sink. Very good desk attendance ( Camila is very good), and good breakfast and lunch.

Dear Vlaldemir Osni F., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Easy access to the Airport

Customer review rating 4.2/5

Karina Solo - 02/12/2019 Confirmed reviews ALL

Good cost x benefit Breakfast buffet had many options, but three items have to be improved: breads, cheese buns and coffee quality ( It tastes instant coffee)

Dear Kei N., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Tranquila

Customer review rating 4.2/5

Cidemar L. D. Z. Families - 02/12/2019 Confirmed reviews ALL

Tranquila e aconchegante

Agradecemos por compartilhar seus comentários referentes à estada no Ibis Porto Alegre Aeroporto. Iremos partilhar vossa opinião com toda nossa equipe. Sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, Alexandre Silva Gerente Geral IBIS PORTO ALEGRE AEROPORTO Email: H5…

Poor level service due to an expensive cost !

Customer review rating 4.2/5

Luis H. Business - 27/11/2019 Confirmed reviews ALL

So expensive against other options around Porto Alegre. Breakfast and front desk with poor service level.

Dear Luis L., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Atendeu as expectativas

Customer review rating 4.2/5

Edílson Business - 15/11/2019 Confirmed reviews ALL

Cumpriu com o combinado

Agradecemos por compartilhar seus comentários referentes à estada no Ibis Porto Alegre Aeroporto. Iremos partilhar vossa opinião com toda nossa equipe. Sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, Alexandre Silva Gerente Geral IBIS PORTO ALEGRE AEROPORTO Email: H5…

Right kind of comfort

Customer review rating 4.2/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

IBIS offered the right kind of comfort and hospitality which I expected

Dear Ariane S., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

Clean and tidy, great staff

Customer review rating 4.2/5

Mr C. H. I. Families - 04/11/2019 Confirmed reviews ALL

Good experience comfortable rooms and pleasant staff. Dining room staff were very pleasant and courteous.

Dear Con H., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…
Customer review rating 4.2/5

Anonymous Couples - 02/11/2019 Confirmed reviews ALL

Good.

Agradecemos por compartilhar seus comentários referentes à estada no Ibis Porto Alegre Aeroporto; pois é através deles que buscaremos melhorar ainda mais o serviço que prestamos. Na expectativa de lhe acolher novamente, queira aceitar os nossos melhores cumprimentos. Cordialmente, Alexandre Silva Gerente Geral IBIS PORTO ALEGRE AEROPORTO Email: H5…

Super good for one night

Customer review rating 4.2/5

Sandra Business - 16/10/2019 Confirmed reviews ALL

Everything worked well from the time Ibarrive in the airport until the checkout

Dear Sandra Muntz V., We very much appreciate your comments regarding your stay at the ibis Porto Alegre Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

As expected

Customer review rating 4.2/5

Andre Business - 04/10/2019 Confirmed reviews ALL

It would be a plus if an earlier check in was granted as there was empty rooms. Instead of trying to sell it.

Dear Andre V., Thank you for taking the time to tell us about your experience at the ibis Porto Alegre Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Silva Ibis Porto Alegre Aeroporto h5…

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