ibis Styles Porto Alegre Moinhos de Vento

Customer review rating (ALL Rating) 4.3/5 968 reviews

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Rua 24 de Outubro, 1513, Auxiliadora, 90510003 PORTO ALEGRE, Brazil

Description

Hotel extras

  • Hotel pet friendly! Aceita animais de até 15 quilos

  • Ideal para famílias! Conta com quartos para até dois adultos e uma criança

  • Sala de passadoria sem custo para a sua comodidade!

  • A 12 minutos do Parque Farroupilha

  • A menos de 20 minutos dos estádios Beira-Rio e Arena do Grêmio

Our accommodation(s)

Hotel location

ibis Styles Porto Alegre Moinhos de Vento

Rua 24 de Outubro, 1513, Auxiliadora
90510003 PORTO ALEGRE
Brazil

GPS:-30.02187, -51.19254

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS STYLES POA MOINHOS

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  968 reviews

Customer review rating 0.5/5

Luis K. Business - Confirmed reviews ALL

Saff is never able to find my reservartion made through CWT. All Accor points are never automatically added to my account (I have stayed close to 20 times over the last two years in this very hotel and, in all these stays, I had to claim my missing point through your site. I was one night short of gold status. This stay you are surveying was enough to change my category but points will not be added again. And to make matter worse, hotel did not send the folip via e-mail this time, which will make the process of claiming the missing points more difficult!

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Had strong allergy from the bed sheets. The front desk was not happy on replacing it, he was upset. A second front desk was able to find a empty room and move me there, which sorted the issue

Dear Gustavo Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cristiane Marques General Manager

Serious issues during my stay

Customer review rating 1.5/5

Luiza Solo - Confirmed reviews ALL

Guests entered my room while I was inside. The receptionist manually checked in the couple, claiming that the system was down. She communicated with the housekeeper, who informed her that my room was vacant and available. Fortunately, nothing embarrassing happened, but something much worse could have occurred. This is unacceptable for a hotel of this standard.

Dear Luiza, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cristiane Marques General Manager

Very well located, kind staff. Very good breakfast

Customer review rating 5.0/5

Juana Business - Confirmed reviews ALL

Very well located, kind staff. Very good breakfast. Good room.

Dear Juana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cristiane A. Marques General Manager

Well located but low resources room

Customer review rating 3.5/5

Angela Families - Confirmed reviews ALL

The location is great, good restaurants and shops around. However, the room has very few resources, there are no glasses or a recycle bin for example. The mattress is not comfortable at all.

Dear Angela, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cristiane Alvim Marques General Manager

Other web-users rate our hotel

  • 391 reviews 9.2/10 Location
  • 529 reviews 5.2/10 Room
  • 440 reviews 7.1/10 Service
  • 12 reviews 5.3/10 WiFi
  • 280 reviews 7.3/10 Breakfast
  • 273 reviews 3/10 Comfort
  • 193 reviews 5.9/10 Cleanliness
  • 133 reviews 3.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.