Novotel Porto Alegre Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 951 reviews

Novotel Porto Alegre Airport - Image 1
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Description

Hotel extras

  • No charge for children aged 16 or under staying with their parents

  • Hotel with semi-Olympic heated pool in Porto Alegre

  • The hotel has a Concierge service

  • Gluten- and lactose-free breakfast options

Our accommodation(s)

Suite

Superior Suite with a king-size bed

  • 2 pers. max
  • 46 / 495 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Airport view

Hotel location

Novotel Porto Alegre Airport

Avenida Severo Dullius 2055
90200310 PORTO ALEGRE
Brazil

GPS:-29.98727, -51.17975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmetbar by Novotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  951 reviews

Customer review rating 3.5/5

Andrea S. Business - Confirmed reviews ALL

although it was clean and offered a shuttle service from the airport I was quite chocked to find that a little water from the fridge was 11, 00 Brazilian reais! It was an out outrage! It was something like 50mls.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Novotel Porto Alegre Aeroporto

Customer review rating 5.0/5

Robert E. Solo - Confirmed reviews ALL

Nice stay.. found the staff very helpful. Breakfast was excellent. Shuttle to airport .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Porto Alegre Aeroporto

Customer review rating 2.5/5

Roberto B. Business - Confirmed reviews ALL

Gym needs to be urgently refurbished. Several safety issues within the area. Poor quality and lack of equipment. In addition, treadmill in a terrible condition all dirty (covered in sweat). Completely disgusting. Couldn't use it. :(

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Novotel Porto Alegre Aeroporto

Customer review rating 5.0/5

Marcelo M. G. Business - Confirmed reviews ALL

My experience was very good. The reception team was friendly and efficient, the room was comfortable, and the restaurant service was excellent. Everything worked well during my stay, and I have nothing to complain about.

DearGuest, We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Porto Alegre Aeroporto

Customer review rating 4.5/5

Monica P. Couples - Confirmed reviews ALL

satisfactory

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Novotel Porto Alegre Aeroporto

Other web-users rate our hotel

  • 492 reviews 8.5/10 Location
  • 590 reviews 7.3/10 Room
  • 534 reviews 8.3/10 Service
  • 11 reviews 5.2/10 WiFi
  • 397 reviews 8.6/10 Breakfast
  • 268 reviews 7.5/10 Cleanliness
  • 178 reviews 3.6/10 Value
  • 135 reviews 7.7/10 Amenities

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